Hagerty
3.8/5.0
Charlotte Barre
5/5.0
14, Nov 2024
Seamless Claims Process
I have had Hagerty for my classic car for over five years now. Recently, I had an instance where I needed to file a claim, and it was very smooth and truly effortless. The representative was very knowledgeable and walked me through every step. I felt like a valued customer, and the settlement was very fair. Definitely would recommend them for classic car insurance.
Raphael Perrault
4/5.0
14, Nov 2024
Great Customer Service
I appreciate Hagerty's customer service team, always available when I have questions or need assistance with my policy. They offer competitive rates for classic cars, which was a huge factor for me. I feel like they truly care about their customers and their vehicles.
Valerie Georges
5/5.0
14, Nov 2024
Reliable Coverage
I had searched so many insurance providers, but opted for Hagerty because of its prestige and commitment to classic car owners. Their insurance policy was comprehensive, and they seemed to understand the exclusive needs of collectible car owners. It's a great comfort, knowing that my car has been left in safe hands with a company that actually truly values my car.
Edouard Gerard
5/5.0
14, Nov 2024
Hassle-Free Experience
The switch was easy, and the guys placed me into my options for coverage. Fair premiums for the coverage. Just nice to work with a company that values the car as much as I do and treats me like a customer should be treated.
Claire Dumont
4/5.0
14, Nov 2024
Competitive Rates
Hagerty has some of the best rates available for classic car insurance. They have peculiar coverage, as it is specifically tailored toward collectible cars. I've had no issues, and their customer service is top-notch. Anybody with a classic should seriously look into these guys.
Francis Pelletier
5/5.0
14, Nov 2024
Trusted for Classics
I trust Hagerty with my vintage car because they truly understand how dear these cars are to the owners. The coverage is comprehensive, and their staff is prompt. They have always assisted me each time I have needed them or had some questions regarding my policy.
Angele Laplante
4/5.0
14, Nov 2024
Reasonable Premiums
I have a classic muscle car, and Hagerty premiums are amazingly affordable compared to all the other insurance providers. The available policies cater to older vehicles, which proved to be precisely what I needed. I am very certain my car is in great hands with Hagerty.
Simon Lemoine
5/5.0
14, Nov 2024
Personal Service
Hagerty brings the personal touch not every insurance company gives you. I feel they understand my car and exactly what I am looking for when owning a classic car. Knowing that I'm working with a provider who thinks my car's value is as important as I do is great.
Isabelle Besson
5/5.0
14, Nov 2024
Comprehensive Coverage
Hagerty's policy covers all my needs for my classic vehicle. Rarely do you find a company that specializes in classic cars, and it shows. Its customer service team has been great and always answers my questions in a timely manner.
Cedric Perrier
4/5.0
14, Nov 2024
Good Value
Given the level of service and coverage that Hagerty provides, I find the premiums quite fair. It does have very specific options for collectors, which goes well with my classic car. The process for claims, when I needed to, was quite easy.
Estelle Lemoine
5/5.0
14, Nov 2024
Perfect for Classic Cars
I have found Hagerty to be very good in insuring my vintage car. They had a special coverage plan, which suited classic cars more than any other I researched. Knowing that my car is covered by a company that truly understands its value is reassuring.
Jacques Vaillant
4/5.0
14, Nov 2024
Nice Customer Service
I had a few questions when setting up my policy, and Hagerty's support responded right away. They were very patient and knowledgeable; therefore, I could feel confident in my decision. It's nice having a provider that understands classic cars.
Camille Bouvier
5/5.0
14, Nov 2024
Tailored Policies
Hagerty has policies that really seem to fit the needs of classic car owners. I like how they actually cover those special parts of my car. I have had no problems so far, and customer service has been very responsive any time I needed them.
Victorine Roche
4/5.0
14, Nov 2024
Simple Claims Process
Filing the claim with Hagerty was quite simple. I had some trepidation about how it would go, but they made it quite easy. The claim was settled with a minimum of time wasted, and I appreciated being kept up to date. They made what could have been a stress-full situation manageable.
Nicolas Marin
5/5.0
14, Nov 2024
Peace of Mind
Knowing my classic car is insured with Hagerty puts my mind at ease. Highly recommended, and found nothing other than their staff to be helpful and courteous. I can drive my car, knowing its well-protected.
Eliane Pelletier
5/5.0
14, Nov 2024
Great for Collectors
I'm a collector, and I was looking for a company that understands the unique needs of classic car insurance. The Hagerty options fit perfectly, and the staff has been great in explaining everything. Very highly recommended to all classic car enthusiasts.
Alain Villeneuve
4/5.0
14, Nov 2024
Fair Premiums
My classic car premium is very reasonable through Hagerty, and so far, no issues. It's clear they handle customers with TLC and that they understand what owners of older cars need. That's always reassuring to know I'm dealing with professionals.
Lucie Duhamel
5/5.0
14, Nov 2024
Fast and Reliable
Hagerty is quick and very reliable when it comes to insurance. I had an issue with my policy, and they managed to sort it out in no time. I'm really glad I chose them because their team is truly responsive and professional.
Xavier Blot
4/5.0
14, Nov 2024
Knowledgeable Staff
It's just one of the things I most like about Hagerty-the knowledgeable staff. They answered all my questions about my classic car's coverage, from what was covered to how much coverage was needed. They helped me feel confident in my decision. Generally speaking, a good experience.
Juliette Lacombe
5/5.0
14, Nov 2024
Impressive Dedication
Impressed with Hagerty's commitment to classic car owners. They have an insurance package that's really fitted to owners like me. The team was very attentive, and it went through a seamless sign-up. Highly recommended for any vintage car insurance.
Antoine Boulanger
4/5.0
14, Nov 2024
Great Reputation
It is well deserved that Hagerty bears such a good reputation in the classic car community. They have great options of coverage and very knowledgeable representatives. It's nice to know my car is in good hands with a provider that truly cares about classic cars.
Fabienne Lacroix
5/5.0
14, Nov 2024
Convenient and Efficient
I was impressed with how easy it was to get insurance through Hagerty. They set my policy up without a hitch, and I was really impressed with the professionalism. Anyone with a classic car really should check out Hagerty.
Jean-Claude Brisson
1/5.0
14, Nov 2024
Frustrating Claims Experience
I was very disappointed with Hagerty's claims process. The little time I put in a claim, I found response time to be slow and them simply doing everything they could to drag their feet at every opportunity. Communication was sparse, and constant follow-ups were required on my part to get status updates on the claim. It took weeks upon weeks for an adjuster to take a look at my car, and the settlement offered didn't seem to match up with the damage. What I'd expect from a company that truly understands the value of classic cars is much better handling of claims. As a matter of fact, I chose Hagerty based on its great reputation, but this incident is making me rethink my choice. If you are looking for reliable claims support, I would recommend considering another option. Overall, I am very disappointed in the lack of urgency and communication from their side concerning my claim.
Sophie Fabre
2/5.0
14, Nov 2024
Not Clear Policy Terms
Lately, I have been irritated with Hagerty's policy terms since they were not as clear as I would have wanted them to be. At the time of purchasing my policy, I felt that I was comprehensively covered for certain problems that may arise with my classic car. It has now come to light, upon trying to make a claim, that there were exclusions that had not been emphasized or discussed at the time. I was a little frustrated by this, because I felt I had not been shown openness. The customer service people I spoke with couldn't provide direct answers, and it felt as if they weren't entirely knowledgeable about the policy specifics. This incident only made me uncertain about the insurance I thought I had. Hagerty might work for some, but I would recommend that potential customers review all the terms and make sure everything is clear before signing a policy with them. For me, this has been a disappointing experience.
Laurent Marechal
1/5.0
14, Nov 2024
Overpriced for the Service
I had anticipated a top-notch service from Hagerty given the price I pay but have been disappointed so far. My policy is way more expensive compared to other companies out there, yet the service is not in line with what I am paying. Trying to contact them for a minor claim became rather time-consuming and confusing. They did not seem interested in helping me through the issue, nor were they very instructive about it. Being someone that takes good care of their car, I wanted a company that truly valued my loyalty and investment in them. The super high premiums and poor customer service have me looking for other options. While Hagerty may have a name that seems attached to classic cars, the experience thus far has been poor, and I am considering changing providers.
Emma Pichon
2/5.0
14, Nov 2024
Not Very Transparent
I was really disappointed in how Hagerty works without much transparency. I thought I signed up for one comprehensive plan, and it became very different when I had to use my insurance. Apparently, there are limitations and exclusions all over the place, which were never talked about very well. Their customer service was no help at all when it came to trying to clarify these terms. It was my feeling that they did not disclose some very important information when I enrolled. Considering the clientele that Hagerty works with-classic car owners-the lack of disclosure on their part is very disappointing. I would encourage anybody to get everything in writing and double-check all the details when considering Hagerty, based on my experience, which I feel has made me a victim of misrepresentation.
Yves Belanger
1/5.0
14, Nov 2024
Poor Communication
Hagerty's communication is poor, especially when it comes to claim updates. I have been with them for over two years now and have filed a claim after an incident. Needless to say, immediate follow-ups were expected, but I was left to await responses. Every call I made, I would get vague answers, like they did not want to give me that simple answer. I'd just like them to be more proactive in terms of establishing communication for such a well-established insurance company. They'd probably be great for people who never make claims on their insurance, but I just found it frustrating how non-transparent they were, and the time it takes to get back to one. If you're looking for an insurance company that's going to keep you in the know, Hagerty is probably not the best option.
Brigitte Marais
2/5.0
14, Nov 2024
Not What I Was Expecting
I signed up hoping for a lot, but Hagerty's policy was not so forthright, as I had thought it should be. I did find the coverage details confusing and customer support didn't do much to make it clearer. I am not totally convinced with my policy, and I might just end up finding one that has more clear-cut terms for its clients.
Arthur Meunier
2/5.0
14, Nov 2024
Claims Response Took Long
I recently submitted a claim, and to say that the response time was terrible. I mean, it took days for somebody to call me back, and the process felt so elongated. The great things that were spoken about Hagerty-a great service-the service fell far short, leaving me frustrated and wondering if it is time for another provider.
Clara Lefebvre
3/5.0
14, Nov 2024
Overpriced for Coverage
The premiums are a little higher compared to other providers, and I am not so sure it is worth the extra money. While Hagerty may be specialized in classic cars, I would want to know if I am truly getting value for my buck. There are likely other options with similar coverage at a better rate.
Marc Lemoine
2/5.0
14, Nov 2024
Confusing Policy Details
I thought I knew my coverage, but when I went to use it, there were a lot of exclusions that no one had ever explained to me. It felt misleading, and the representatives didn't seem to understand how to explain it to me. I feel like I am questioning whether or not this was a good idea.
Fabrice Chauvet
3/5.0
14, Nov 2024
Lack of Transparency
Hagerty seemed great until I had questions about some very specific details regarding my coverage. The responses from customer service were so vague that I began to question what, in fact, is covered. For what I am paying, I expect a little more clarity and transparency in the policy terms. I'll be looking into alternatives.
Elisabeth Robert
2/5.0
14, Nov 2024
Difficult Claims Process
Filing the claim was more complicated than anticipated, delays with a lot of back-and-forth made the process stressful. I thought a company specialized in classic cars would understand the urgency, but Hagerty's service didn't quite live up to my expectations.
Georges Lefort
3/5.0
14, Nov 2024
Average Service
The customer service with Hagerty is mediocre. I had a few questions about my policy, and they really did not seem to know their stuff that well. With the premiums they charge, I would have expected that their staff would be way more responsive and a lot better prepared. I might be researching other companies that enjoy far better reputations about service.
Nathalie Langlois
2/5.0
14, Nov 2024
Unsatisfactory Support
Had difficulty reaching someone to answer my questions. I ended up feeling like I wasn't valued as a customer. Hagerty might have a good reputation, but my experience was underwhelming, especially in respect to the support team.
Pauline Poulain
3/5.0
14, Nov 2024
Complicated Terms
The policy details are far more complicated than I initially thought they would be. It wasn't easy getting a straight answer from Hagerty's customer service. I thought they would make things quite simple for classic car owners. I was confused about my coverage.
Christophe Noel
2/5.0
14, Nov 2024
Delayed Responses
I had some questions about my policy, and it took them a little too long to get back to me. Considering how much premium I pay, Hagerty should at least be more attentive and responsive. Their slow service makes me want to look elsewhere for my classic car insurance.
Sabine Didier
3/5.0
14, Nov 2024
Mixed Feelings
While Hagerty is well-recognized for classic cars, my experience has been mixed. The initial sign-up went smoothly, but the customer service to date has left a lot to be desired. It's a real shame when one receives vague responses from individuals in such a highly regarded company.
Lionel Perrot
2/5.0
14, Nov 2024
Overhyped Service
Signed up from word-of-mouth hype, but has failed to impress me. It has been really hard getting clear-cut answers from customer support, and the policy is not clearly stated like I would have liked. I might consider looking elsewhere for one that can offer better support.
Audrey Durand
3/5.0
14, Nov 2024
Could Be Better
Hagerty seems to have an excellent track record, but my experience has not been that good. The customer support team should be more eager to listen, and it is hard to understand policy details. I expected more with this price, may consider others. I was trying to understand the coverage better, and it turned out there were several exclusions that weren't discussed with me previously. Kept me misinformed on what I was paying for, actually. Anyway, I will suggest asking a million questions before signing.
Maxime Vallee
3/5.0
14, Nov 2024
Just Average
I think Hagerty's is an OK service for what you pay. I haven't had to make a claim yet, but customer service has been pretty poor. I think there may be better options available, especially for classic car owners wanting higher quality support.
Virginie Toussaint
5/5.0
14, Nov 2024
Great for Classic Car Owners
Hagerty has been a fantastic choice to insure my vintage vehicle. Their policy options have been tailored specifically for classic cars, and I can tell they understand the needs of collectors. The customer service has been responsive any time that I have questions. Reasonable premium rates considering the value of the coverage. I have not needed to file a claim as of yet, but I am totally confident that my car is in great hands. This is a fantastic insurance company to deal with; they really appreciate and understand classic car owners and their cars. Would not hesitate to recommend in pursuit of peace of mind!
Frederic Boucher
5/5.0
14, Nov 2024
Exceptional Customer Support
I am very pleased with Hagerty's service. Their support group is always ready to answer questions, and they really know their classic cars. When an adjustment to my policy was required, they made the process painless. Sometimes it is somewhat comforting to know that my car is protected by a company interested in the preservation of vintage vehicles. They offer great value for the coverage provided.
Margaux Chretien
4/5.0
14, Nov 2024
Worth the Price
A bit pricey but worth it for peace of mind. They have specialized coverage for classic cars that I couldn't find with other providers. The team is responsive, and they've been very helpful in explaining policy details. If you're a classic car owner and seeking dedicated insurance, Hagerty is a solid choice.
Romain Davignon
5/5.0
14, Nov 2024
Friendly and Knowledgeable
I have nothing but great things to say about Hagerty's customer service. They were friendly and knowledgeable, making the whole process of getting insurance for my classic car quite smooth. It's a well-structured policy; they took their time to explain just about everything to me. I feel that my car is in good hands with Hagerty, and the premiums seem reasonable for the level of protection given.
Stephanie Houde
5/5.0
14, Nov 2024
Perfect Fit for Collectors
I am a collector of classic cars, and what I had been trying to do was get an insurer who really understands such cars. Well, Hagerty does fit the bill. Their policy is designed for classic cars, covering areas that standard insurance would not cover. And when I contacted them, I found their team friendly and attentive. Hagerty's premium reflects the quality, and I feel my cars are well-protected. Highly recommended!
Bastien Hebert
4/5.0
14, Nov 2024
Superb Classic Car Insurance Coverage
I chose Hagerty because they are very highly recommended by classic car owners everywhere. Their coverage of actual vintage vehicles is very well thought out, and they made it extremely easy to sign up. The customer service is quite helpful; they seem to know what that old classic means to you. I know my car is in good hands, which, for me, justifies a somewhat higher premium.
Lucienne Fortier
5/5.0
14, Nov 2024
Best in the Business
I've had other insurance companies, but Hagerty by and far has been the best when it comes to classic cars. Their people really know how it works and have policies that make sense. I filed a small claim, and the process was very straightforward. They took good care of my car and gave me what I thought was fair compensation. Hagerty gives me confidence in my insurance.
Caroline Chevalier
5/5.0
14, Nov 2024
Smooth Process
Insuring my classic with Hagerty was absolutely smooth from start to finish. These guys took the time to explain every little detail of the policy, which did give me confidence in making that choice. The premiums are reasonable considering the level of service, and I am happy with the coverage. I will highly recommend Hagerty to anyone owning a classic car.
Dominique Leroux
5/5.0
14, Nov 2024
Reliable and Friendly
I'm so glad I decided to go with Hagerty for my classic car insurance. They have proven to be consistent, and any question I had, they would always be happy to answer. The premiums are competitive, and they seem to understand what owners of vintage cars need. They have made it very easy, and I can rest assured that my car is in good hands. Hagerty has been a great choice for me.
Amelie Laurent
4/5.0
14, Nov 2024
Specialist for Classic Vehicles
Hagerty is perfect for any classic car owner. Their policies are designed for vintage cars, which gives me a good feeling. The service team is prompt in response, and they have been very professional when dealing with them. The premiums are about reasonable for the high-class coverage. I am happy with their service and recommend them to others within the classic car community.
Maxime Blanchet
5/5.0
14, Nov 2024
Impressed by the Service
I was impressed by how Hagerty treated my inquiries with regard to insuring my classic car. They were friendly, informative, and in a very easy manner explained the policy to me. I feel like I'm in good hands with Hagerty, and the premium, considering the specific coverage they provide, is reasonable. Of course, I would recommend them to other classic car owners.
Sylvie Deschamps
4/5.0
14, Nov 2024
True Classic Car Experts
Hagerty knows its stuff about classic car insurance. They offer comprehensive policies that cover the things classic car owners need. I haven't had to file a claim as of yet but have no doubt they would handle it well. Customer service has been top-notch, and it is nice to work with actual experts in their business.
Damien Roche
5/5.0
14, Nov 2024
Piece of Mind
I know that my classic car is protected with Hagerty, which puts my mind at rest. Their policies are tailored, thinking of the classic car owner, and their staff is really knowledgeable of what they sell. I have had a very good experience with their customer service, and premiums are reasonable considering the quality of coverage. I'm confident that I made the right choice with Hagerty.
Camille Vernet
4/5.0
14, Nov 2024
Responsive and Professional
I have always found Hagerty's customer service to be responsive and professional. They're pretty easy to get a hold of, and I really think they get classic car owners. The policy gives good coverage for my vintage, and I feel happy with the premium. If you are in search of a reliable provider for your classic, then Hagerty is up for the task.
Victor Morel
5/5.0
14, Nov 2024
Perfect for Vintage Cars
Hagerty has been fantastic for my vintage car. The policy is remarkably straightforward, and they cover all that I need. It's apparent that they appreciate classic cars, and their service is a mirror image of the same. I have enjoyed the attention to detail, and the premiums are appropriate. I would certainly recommend Hagerty to any classic car enthusiast.
Florence Dubois
5/5.0
14, Nov 2024
Pleasure to Deal With
Hagerty made it very easy for me to insure my classic car. Their staff were very informative, explaining everything. Premiums were reasonable, and I feel confident in the coverage. If you own a classic car, they're really a great choice. I have had no problems with them, a true pleasure to work with.
Olivier Renault
4/5.0
14, Nov 2024
Reliable Choice
For a number of years now, I have been using Hagerty to insure my classic car. They have proved to be a good choice: their staff are very knowledgeable with regard to the policy, which fits well with older, classic cars. I had no problems setting everything up. The premiums make it very affordable for this type of insurance cover. I am overall satisfied with Hagerty and would have absolutely no problem in recommending them to anybody.
Elise Garnier
5/5.0
14, Nov 2024
Excellent Value
Hagerty provides the best value for classic car insurance. The premiums are very reasonable for such high-value coverages that they had. Their staff knows what owners of vintage cars need, and this reflects in the way they treat their clients. I am quite satisfied and feel very secure that my car is covered by Hagerty.
Antoine Lebrun
4/5.0
14, Nov 2024
Top Choice for Collectors
I am a car collector and love the specialized coverage Hagerty has for classic cars. The policies are tailored, and the team is easy to work with; knowledgeable about the special needs of collectors, which is a big plus. I would highly recommend them for anyone looking to insure a classic or collectible vehicle.
Lucie Boucher
5/5.0
14, Nov 2024
Comprehensive and Fair
Hagerty offers a truly comprehensive policy at a fair price. I've had no problems, and their service has been reliable. The policy has taken the classic car owner into full account; it really makes a big difference. I can rest assured my car is well-covered, and every time when I have needed help, customer service has been very helpful. Great all-around experience.
Julien Leroux
5/5.0
14, Nov 2024
Best Choice for Vintage Cars
Hagerty has proven to be a fantastic option in insuring my classic. Their specialized coverage makes sense for collectors, and premiums are competitive. The service from their team is excellent; I believe that my car is in safe hands. I highly recommend Hagerty for anyone owning a classic vehicle!
Nathalie Benoit
4/5.0
14, Nov 2024
Smooth and Reliable
I've had a smooth experience with Hagerty. They were straightforward in explaining the policy and answered all my questions. The premium is appropriate, and the coverage is what I need for my classic car. I can recommend them to everybody who wants a good insurance company for their classic automobile.
Pierre Fontaine
5/5.0
14, Nov 2024
Trusted for My Classic Car
I trust Hagerty with my classic car because they have specialized coverage designed for vehicles like mine. The customer service is top-notch, and they're always willing to help. The premiums are at a decent price, and I know that with them, I'm secure in their protection. Hagerty is anyone's first choice that has a collectible vehicle.
Marine Picard
5/5.0
14, Nov 2024
Fantastic for Classic Owners
Hagerty has been great for my classic car insurance. The policy covers things that are specialized, which no other insurer would even think of. Customer service has been very attentive, available for questions, and the people working for them know their classic cars. Knowing this, I feel so much better that my car is covered by people who understand its value. The premium seems appropriate, and all in all, it's been a positive experience with them.
Thierry Lemaitre
4/5.0
14, Nov 2024
Reliable and Fair
I chose Hagerty because of their great reputation among classic car owners. Understandable policy terms, competitive rates. Whenever I call with questions, the representatives answer and are professional. It's nice to know my car is in good hands, and I feel the premium is reflected by the coverages provided.
Claire Barret
5/5.0
14, Nov 2024
Peace of Mind for your Classic Car
Having my classic car insured with Hagerty gave me peace of mind. They have full coverage tailored just for vintage cars, and I am impressed by their customer service. The people are always ready to help, and they understand what an owner of a classic car needs. For anyone with a valuable vehicle, I'd highly recommend Hagerty's services.
Philippe Dupont
5/5.0
14, Nov 2024
Professional, Easy to Work With
Hagerty made getting insurance for my classic car a pretty straightforward process, with professionalism from their people. Their team took me through the steps and made sure I understood the policy. I'm pleased with the specialized coverage, finding it reasonable. For classic car owners, Hagerty is one of those places you go to if you want custom-fit insurance coverage. Quite impressed with their services and their coverage.
Lea Bourgeois
4/5.0
14, Nov 2024
Excellent Value for Classic Cars
Excellent value provided by Hagerty for classic car insurance. The policy options as a collector really impressed me, and I thought it reassuring. Customer service has been friendly/helpful, and I'm pleased with the coverage. For what I pay, I think it's a great choice, and further would recommend the same to other classic car enthusiasts.
Jacques Caron
2/5.0
14, Nov 2024
Disappointing Claims Experience
While I expected a very smooth claim process with Hagerty, it turned out to be anything but. The people on the other end didn't care, and it took several calls just to update me. Finally, when the claim was processed, the compensation wasn't in relation to the car's value, which disappointed me further. Much better service and attention were expected from a classic car specialty company. A total lack of urgency with at least minimum communication makes me consider other providers.
Audrey Fabre
2/5.0
14, Nov 2024
Unclear Policy Terms
I chose Hagerty because of their reputation, but the policy terms were not as transparent as I had hoped. When I needed clarification, customer service couldn't provide clear answers. It was only afterwards that I found out certain coverages I assumed to be covered really weren't. I feel that this lack of transparency somewhat hoodwinked me, and now makes me a little more hesitant to recommend them. A classic car deserves thorough and clear coverage, and that's something I feel I'm not getting with Hagerty.
Pascal Pelletier
1/5.0
14, Nov 2024
Overpriced and disappointing
Considering how much Hagerty charges for premiums, I expected a better service and coverage. Service has been disappointing. For one, customer support takes a while to actually reach out to customers. Further, they don't even seem too involved in supporting their customers. I also feel that the policy is unjustified at its price, especially with the additional fees I wasn't originally told about. I regret my decision and may look for more value-for-money alternatives.
Chantal Robin
2/5.0
14, Nov 2024
Frustrating Communication Issues
The customer service with Hagerty has been above and beyond frustrating. I need to make a policy change, and it took me days just to try to get through to a person who could help me. When I finally get through, less than a helpful response, it almost seemed like they just didn't care about trying to resolve my issues. I expected so much better from such a reputable provider. For the premiums I'm paying, this level of service is not acceptable.
Louis Charron
1/5.0
14, Nov 2024
Poor Value for Money
I chose Hagerty hoping for specialized service, but they haven't delivered. The premiums are high, yet the coverage feels scanty. It has also been hard to reach them for customer service, and once I reached a customer service representative, they could not answer my questions clearly. Generally, I felt disappointed with the whole experience and felt that Hagerty did not offer the value which they claimed to deliver.
Hagerty
Hagerty is the world's largest specialty insurer of collector vehicles. Our passionate community of car owners and enthusiasts connects people who share a love for cars. We provide specialized insurance for collector cars, motorcycles, boats, and more, including roadside service and coverage for restoration and touring. Along every step of your journey, you're covered with Hagerty. Learn more at Hagerty.com.
Address
121 Drivers Edge Lane
49684
Traverse City
United States
Website
hagerty.com
Email
Telephone
877-922-9701
