RJM Tax Exemption & Sales Tax
Grace Powell
Proactive reminders
RJM reminded me ahead of deadlines, prevented late filings. Was worried I'd missing a state return. Their notifications helped a lot.
Gideon Parker
Too many errors
I got three exemption certificates, and two of them had incorrect business info. I pointed it out, and it still took them a week to fix. I lost time and couldn?t make tax-exempt purchases as planned. They didn?t take much responsibility either?just said it was a ?technical issue.? When you're paying for tax help, accuracy should be basic. Not satisfied at all.
Eric Holt
Helpful retro filings
They noticed I missed filing earlier and helped me correct it. Avoided potential penalties. Very proactive.
Sophia Turner
Missed important deadlines
They missed my filing deadline for one state, and I ended up paying a penalty. I had submitted all docs on time, so not sure why it slipped through. When I contacted them, the answer felt vague. No real accountability or apology. This isn?t a minor mistake?it cost me money and trust. I wouldn?t feel confident using them again after this mess.
Caleb Perry
Helpful for cross?border sellers
I?m shipping from India; RJM helped navigate US sales tax process clearly. Felt supported in a domain I had no clue about.
Silas Blackwood
Helpful but review filter concern
I got good help with my US tax filings and exemption documents. Still I noticed Research online mentioning selective display of positive reviews?makes me wonder if all feedback is shown. Otherwise team is professional but I'd like more openness.
Bryce Morrison
Solid support for new sellers
As someone just starting with US sales, I needed a lot of help. RJM handled it patiently, made things less stressful.
Hannah Simmons
Trustworthy process but slow weekend replies
Their expertise is clear when dealing with exemption forms & filings. Yet I messaged support over weekend and didn?t hear till Monday. I understand time zones might matter, but weekend support could be better. Still overall service was decent.
Zachary Wells
Effective reminders
They reminded me well before filing dates. Never missed a due date. Excellent organizational support.
Trevor Spencer
Good service, needs more transparency
RJM helped me with sales tax exemption certificates and LLC setup. Their team responded quickly to most queries. But I found pricing explanation slightly vague?had to ask follow?ups to confirm exactly what?s included. Overall decent service but transparency on fees could be clearer.
Ellie Douglas
Patient and helpful
I asked the same thing in two different emails and still got kind replies both times. Shows they?re patient, not just rushing customers off.
Tristan Barker
Lack of proper communication
Their customer support was really slow. I sent multiple emails and kept waiting days to get basic answers. Even when they replied, the response didn?t address my actual question. I had to explain the issue all over again every time. I expected more from a company that deals with taxes and compliance?it?s not something to take lightly or casually. Wasn?t a great experience.
Madison Hughes
Rushed and underwhelming
From the start, things felt a bit rushed. I was sent documents to sign without much explanation. Some of my questions went unanswered or got vague replies. When I tried calling, it took 2-3 tries to reach someone. They did eventually complete the exemption process, but it wasn?t a comfortable ride. Just felt like I was one of many and not given enough attention to details.
Claire Richardson
Dependable service, Netflix excuse
RJM?s team assigned me right after signup and followed through diligently. Saved net profit by about 25% via compliance improvement. Only issue: I once emailed on weekend and got delay reply till Monday?not urgent. Acceptable.
Elias Cooper
Got all my docs fast
All my tax exemption and registration docs arrived ahead of time. They were all organized and labeled clearly too.
Dylan Ford
Reliable, needs smoother interface
Trusted them to handle multi?state exemption and filings. Documents were accurate and on time. Though interface on few days was slow, customer service was supportive. Once layout improved, my interaction eased.
Stella Hoffman
Accurate compliance, asked too many follow-ups
They processed my exemption certificates accurately and saved me on taxes. Yet I felt I needed to raise several clarifying questions that weren?t pre?emptively addressed. Felt like I had to chase details sometimes for full understanding.
Olivia Harper
Transparent pricing, minor delay
They matched competitor price and clearly explained what?s included. Nice to avoid hidden fees. I had to chase one state certificate after one week?it arrived soon after. Overall friendly service and solid support.
Kennedy Kelly
Focused on accuracy
They flagged potential errors in my exemption requests and corrected them quickly. Felt like careful hands checking it all.
Piper Freeman
Good intentions, poor execution
I don?t doubt RJM has experience, but my onboarding dragged far longer than promised. Their consultant seemed too busy to reply fast, and at one point I thought they?d forgotten my case. When I finally got the forms, a couple had wrong names. They corrected them later, but it delayed me. They apologized, but overall it didn?t feel like a well-managed service experience.
Chloe Bryant
Trustworthy partner
I feel like RJM is a reliable partner?they answer questions promptly, fix minor issues quick, and treat me respectfully.
Nora Elliott
Solid support overall
From onboarding to monthly filing reminders?they have it all covered. No surprises and I felt guided throughout.
Connor Drake
Very helpful but slight delay
RJM helped me set up LLC, EIN and exemption certificates for multiple states. I saved some real tax on wholesale buys?but onboarding slightly delayed beyond their 48?hour promise. Overall communication was clear and consultant helpful, though small lag in first emails.
Ryan Gray
Helpful and fair priced
Their tax exemption consulting and filing bundle is competitively priced compared with others. They helped me set up Amazon?specific certificates. Every interaction was polite. A couple of confusing terms on dashboard made me ask support, but they sorted it fast.
Kendall Gibbs
Genuine team support
Team seemed genuinely invested in helping, not just ticking boxes. Sorted minor hiccups graciously.
Lucas Vaughn
Timely state registrations
States that required sales tax account?RJM completed registrations without me chasing. Very smooth process.
Nolan Craig
Professional but small errors
Their consultants really know ecommerce tax rules and guided me step?by?step. Saved me 7% on purchase tax. I noticed a typo in one email twice?but it wasn?t important. Still, professional, courteous and helpful.
Ava Simmons
Professional staff, uncertain review authenticity
Team is knowledgeable and helpful at explaining exemption process. Still I worry about online review sampling bias?some sources mention possible filtering of less favorable reviews. That shook trust a bit. Would like more independent feedback visibility.
Anthony Foster
Good for busy founders
As a founder I don?t wanna worry about tax stuff. RJM takes it off my plate, so I can focus on product and growth.
Lydia Bowman
Accurate exemption help
They helped me identify proper exemption certificates for each state. Result: fewer tax charges on wholesale buys.
Chase Burke
Trustworthy, interface needs polish
Their team handled my LLC, EIN, exemption application seamlessly. Reminders and updates made me feel in control. But the portal layout felt slightly cluttered at times. Still, friendly service and solid results overall.
Georgia Walton
Solid value, minor feature missing
Their basic filing bundle was priced fair and good for small e?commerce. Dashboard is neat, reminders helpful. One feature missing: automatic multi?store sync. Might be added later but currently manual updates needed from my side.
Micah Vance
Handled multiple states
Wasn?t sure how to manage exemptions across different states. RJM got it done. Helped avoid mistakes I?d probably make on my own.
Daniel Reed
Good compliance help, minor service glitch
They helped register LLC and EIN, handled multi?state exemptions neatly. Portal worked fine mostly. But once login failed and I had to reset twice?support responded but extra step was irritating. Otherwise effective service.
Jason Weber
Quality service, room to improve
RJM?s guidance definitely helped with US tax exemption and compliance. I felt secure using them. Would like more mobile?friendly portal features and faster chat response, but email support was reliable.
Riley Bryant
Helpful but few mis?steps
The consultants pointed out exemptions I?d missed and filed claims accurately. Saved me real tax. I did experience two minor mis?reported states codes initially?they corrected soon when I flagged. Support remained courteous throughout.
Joshua Long
Poor coordination between teams
One team told me my exemption was ready, but another said they were still working on it. Got stuck in between. Felt like they weren?t talking to each other at all. I wasted 3 days just figuring out who was doing what. For a service that?s supposed to simplify tax filings, it felt more confusing than doing it on my own.
Alice Carr
Helpful team, missing feature mention
Consultants walk you through every state filing requirement well. Saved me time and hassle. Only downside: no visible FAQ in dashboard to answer common nexus or filing questions, so I had to email support repeatedly.
Emily Brooks
Quick registration
Needed quick sales tax registration to go live on Amazon. RJM did it within 48 hours like they advertise. I was worried cause I'm in India, but it went without a hitch.
Eli Sanders
Detailed explanations
Sometimes US state rules confuse me. RJM laid out details simply. Even sent screenshots to show proof. Useful stuff.
Emery Quinn
Made my life easier
Honestly RJM made my e?commerce taxes and exemptions so much easier. For someone not in the US, I worried it'd be complex. But their step?by?step guidance really relieved that stress.
Tristan Barker
Repetitive delays, poor updates
They kept delaying the filing saying they were ?waiting on updates? but wouldn?t tell what exactly was pending. I kept emailing for clarity but responses were slow. After a week, I was told they needed one more document from me?this should?ve been asked earlier. They did get it all done in the end, but not worth the stress it caused me along the way.
Gavin Matthews
Very user?friendly
Dashboard is intuitive, filing history clear. I can see which states I?m compliant in. It?s simple and organized.
Logan Barnes
Not very organized
I chose RJM thinking they were experts in tax exemption, and maybe they are, but the organization of their services needs work. I received conflicting answers from different consultants, and that led to more confusion. Also, their dashboard is basic and hard to track anything clearly. It?s not terrible, but it made me question if I should?ve gone with someone else more structured.
Sean Blake
Very organized
Dashboard, reminders, status updates?all neatly organized. I feel in control even though I barely interact usually.
Tyler Russell
Peace of mind
My biggest win: peace of mind. I trust RJM to manage US taxes, let me sleep at night!
Jordan Bishop
Quick and reliable
The registration part was done quicker than I expected. Didn?t have to send follow-up emails, they were already on it. That felt reliable.
Brandon Newman
Helpful guidance overall
From LLC setup to exemption certificates?guidance was clear, friendly and timely. Felt supported, not rushed.
William Bennett
Useful service, website hard to navigate
Service on exemption certificates and compliance was solid?they have real expertise. But interface felt clunky on few occasions, hard to locate old documents or status updates. Support helped eventually but self?serve portal could be smoother.
Aria Coleman
Supportive team
Customer support is always helpful?even if you email with small doubts, they reply warmly and clarify, not generic FAQ.
Andrew Parker
Excellent support
Bought LLC formation service and sales tax package. Support really helpful through docs and filings. Some grammar mistakes in emails sometimes but response time was great.
Carter Fleming
Helpful resource links
They also shared helpful guides and blog links on state filing procedures. Useful extras without being pushy.
Alice Carr
Efficient & friendly team
The team was efficient and friendly?always got back to me fast. They helped me register an LLC and get EIN smoothly. Some days I forgot a doc but they reminded me before due dates.
David Mitchell
Tailored to e?commerce
They asked about my marketplace (Shopify + Etsy) and tailored exemption strategy. Not a one?size?fits?all approach?felt custom.
Grant Lambert
No technical issues
Everything from signing docs to accessing state certificates was smooth. Portal worked fine, which I really appreciated.
Nolan Craig
Knowledgeable but occasional delay
Consultants guided me well through exemption and filing process. They knew US state tax rules, which helped a lot. However one time there was a delay in returning a missing state certificate?it took longer than their promised timeframe. Not a dealbreaker, but room to improve.
Leah Henderson
Prompt action
Sent docs, they registered me quickly. I got exemption certificate within a couple days. Felt efficient and professional.
Matthew Hayes
Good for cross?border sellers
As an international seller, I appreciated how RJM simplified US sales tax compliance. They helped register me and kept track of deadlines. Occasionally response times stretched beyond business hours. Still effective overall.
Jack McCarthy
Very helpful, minor delays
Their process cut down my tax admin loads significantly. They explained each step clearly and saved me money. Occasionally support replied after a longer gap because of timezones. Still polite and functional.
Ethan Stone
Helped me feel confident
I didn?t know much about exemptions or filings, but their way of walking me through made me feel more confident in running things.
Lily Morgan
Clear onboarding, slight paperwork delay
The onboarding roadmap was clear and digital signing via Docusign worked fine. I only felt a delay in one form from my consultant. Otherwise service was detailed, accurate, and they resolved the hold?up quickly.
Jordan Bishop
Frustrating delays
I signed up with high hopes but faced constant delays with my state registrations. They said 48 hours, but it took over a week and still needed me to follow up twice. Every time I asked, they just said ?it's being worked on.? No clarity, no urgency. Honestly felt like I was doing most of the chasing. Not what I expected from a professional service.
Blake Curtis
Saves tax, needs better UI updates
RJM delivered accurate exemption certificates and decent compliance management. I did find documents clear, consultant helpful. Dashboard however sometimes didn?t refresh after filings until next day?felt delay. Interface improvements would be welcome.
Scarlett Hayes
Great customer care
Had a quirky question about marketplace exemption ? getting answer was fast, agent was friendly. No rush, they explained patiently till I understood.
Owen Foster
Good compliance partner, slight delay
They really understood Shopify and Amazon sales tax policy. Helped me stay compliant easily. One filing notification was sent late due to internal update. They apologized and ensured follow through?no harm done.
Natalie Ward
Friendly onboarding
Felt welcomed from day one. My consultant introduced themselves and walked me through process, set clear next steps. Nice personal touch.
James Carter
Helpful service, slight tech hiccup
Consultants guided me through exemption forms and filing process professionally. The new website is clean and user?friendly. However one time login to the portal didn?t work initially?support helped quickly, but extra step was needed.
Sadie Hayes
Very helpful but patchy chat
I trusted RJM with multi?state filings and they delivered. Their savings estimate around 7% was real. The live chat system wasn?t always active when I clicked; email helped instead. Support was responsive once reply came.
Brooklyn Howard
Not what they promised
They promise quick setup and clear filing process, but in reality, it was slow and not well explained. I had to Google half the steps myself. The consultant assigned to me kept changing, so I had to repeat my case every time. Just very disorganized overall. Didn?t feel worth the money at all. Ended up going with someone else for peace of mind.
Jedediah Smith
Straightforward and honest
No sugarcoating or vague talk. They told me upfront what they could do, how long it takes, and stuck to that. Felt honest.
Henry Barker
Good for small sellers
Affordable monthly plan that covers multiple states. Ideal when you?re small e?commerce seller trying to expand.
Avery Franklin
Good but onboarding was slow
Consulting was accurate and saved me quite a bit monthly. However true onboarding signature step took over 3 days rather than 48 hours claim. After that all went well, no further delays.
Ethan Hughes
No hidden costs
Pricing was clear; no surprise charges for filings. They matched competitor quote too, and process was still smooth.
Audrey James
Excellent follow?through
Once docs sent, they chased state registrations and kept me updated. I never had to chase them, they chased deadlines.
Vivian Rhodes
Saved hassle
Without them I'd be messing with paperwork. They streamlined all filings and exemptions. Great relief really.
Grant Lambert
Helpful even on weekends
I emailed late on Sunday and actually got a reply Monday morning. That kind of weekend support really shows they care. Service was accurate and I didn?t feel like just another client.
Ivy Holland
Confusing platform and bad UX
The portal was hard to use. Documents weren?t properly labeled, and there was no explanation on what each step meant. I had to email support often, and they were not always helpful either. Felt like the system was built for accountants, not normal business owners. Honestly, the whole thing was more frustrating than helpful. Wouldn?t recommend unless they seriously improve usability.
Adam Chapman
Good overall, could add FAQs
RJM explained nexus and filing obligations intelligently. Dashboard clarity impressed me. I felt they could add FAQs within interface to reduce repetitive questions. But live chat support filled in gaps promptly when I had doubts.
Lucy Wallace
Clear onboarding docs
Onboarding paperwork was easy to follow, even for someone unfamiliar. Docusign made digital signing easy.
Trevor Spencer
Worked for my Amazon store
They helped me get resale certificates needed to avoid tax on supply orders. Was specific to Amazon selling, and they understood the platform well.
Benjamin Ross
Good value service
For the monthly fee I pay, I get peace of mind. They handle filings, registrations, exemptions?so I can put energy into selling products.
Noah West
Responsive and polite
Polite team, even when I asked small or repeat questions. Response time was good and replies were clear.
Layla Bailey
Professional yet personal
Even though service is pro, communication felt warm and personal. They remembered my name and store name, made it feel less corporate.
Samantha Rogers
Saved me from fines
Had missing filing that could cost penalty. RJM spotted that and sorted retro filing. Saved me from any late?fee issues.
Bella Chambers
Stress?free compliance
Knowing they handle state filings, registrations and exemptions gives me peace. Less mental load.
Mia Jenkins
Delays spoiled the experience
I wouldn?t say RJM is totally bad, but the way they handled my registration wasn?t very professional. The team was friendly on calls but took forever to reply by email. My EIN took twice the expected time and I had to follow up multiple times. They did deliver finally, but the experience felt frustrating overall. I just wish they stuck to their promised timeframes more consistently.
Savannah Phillips
Less stress
With RJM handling exemptions and filings I worried less about compliance. I sleep better knowing deadlines are managed.
Georgia Walton
Helped me avoid extra tax
Thanks to their team, I managed to get exemptions set up before big supply orders. Saved me on state tax I?d otherwise paid.
Bryce Morrison
Unclear process, long wait
I had high hopes when signing up with RJM, but honestly the process wasn't as smooth as I expected. Too many steps weren?t explained properly in advance. I kept waiting on one exemption form that took over 10 days. The support team was polite but slow in giving updates. In the end, things got sorted, but the delays and vague instructions made it more stressful than it should?ve been.
Aiden Clarke
Pleasant experience, small follow?ups
Very satisfied with IRS EIN formation and exemption certificate work. Team was professional. I did need to nudge once for a status update. After that everything handled promptly and documentation clean.
Nathan Stewart
Trustworthy and honest
They showed full pricing before I signed up. No hidden service fees. That built trust early on?much appreciated when you?re overseas.
Michael Thompson
Great follow-up
They didn?t leave me hanging after onboarding. Followed up to check if I needed more help. Felt personal, not just automated replies.
Quinn Monroe
Very smooth communication
I appreciated how they handled time zones. Being outside US, I worried about delays but they were pretty responsive even then.
Cole Fleming
Expert advice, chase needed
Consultants are expert on multi?state rules and audit?safe strategies. I saved purchase cost and had peace of mind. I had to chase one consultant for info twice?but they got back well after that. No big issue.
Jonathan Cox
Solid value monthly bundle
The basic filing bundle is priced well?covers multiple states and returns. I?d probably spent more if I did it myself or used scattered freelancers.
Christopher Rivera
Knowledgeable consultants
My consultant knew US tax law and marketplace rules like FBA, Walmart. Answered tricky questions I had?made me feel confident.
Kyle Nash
Friendly onboarding experience
From the first call consultant explained each step gently. No jargon overload. Felt supportive all along.
Millie Steele
Thumbs up for LLC help
They helped set up my US LLC and also handled my sales tax filings monthly. I don?t really understand US states regs, but RJM does?and makes sure I'm compliant.
Caroline Davidson
Very helpful, dashboard glitch
Saved time and admin stress by using their exemption and filing services. They boosted gross purchase savings noticeably. I did face dashboard glitch once but RJM fixed it swiftly. Overall good experience.
Emery Quinn
Good service, slightly slow turnaround
From business formation to exemption certificate, everything was professionally covered. I was able to stop worrying about sales tax. One state certificate took an extra day to finalize?closed shortly after. Overall happy with structure and clarity.
Austin Butler
Seamless process
Very clear and smooth from start. They walked me step by step for exemption registration. I felt informed at all stages. Quick replies too.
Isabella Cooper
Saved money on exemptions
They helped me claim exemptions on wholesale purchases?saved about 7?8%. Worth the cost of subscription alone.
Isaiah Morris
Unresponsive and disappointing
Their communication was really lacking. I waited over four days for a reply to a question about one of my exemption certificates. By then, I had already made the purchase and paid sales tax, which I was trying to avoid. They didn?t seem to care much about the urgency or even apologize properly. It left a bad impression and I wouldn't recommend them.
Sadie Hayes
Clear communication
I was a bit confused about sales tax registration at first, but RJM explained everything clearly and even followed up a few times to make sure filing was done right. Appreciate their patience.
Josiah Morgan
Knowledgeable team, minor confusion
They explained sales tax exemption rules well and reduced administrative burden. I got to save around 7% on purchases. At times I had to ask follow?ups since US state rules still confusing me. But the team eventually clarified in detail.
Hailey Lawson
Responsive on queries
Whenever I ask even small question they respond quickly and thoroughly. I appreciate that human touch.
Christian Bell
Helpful ecommerce focus
Their understanding of ecommerce platforms and how US taxes apply was on point. Felt they knew my business, not generic accountants.
Audrey Ramirez
Upfront honesty
Sales tax fee structure explained clearly. No extra charges popped up mid?way. Very transparent service.
Zoe Perry
Simple process
Docusign onboarding made things simple. I didn?t need to post any docs physically. Everything was done secure and digital.
Mason Dean
Great for global sellers
Navigating US tax rules from outside is tough. RJM simplified it thoroughly and handled the heavy lifting.
Aaron Jenkins
Efficient follow?ups
After initial onboarding, they kept checking if I?d received state filings. Felt proactive, simple to stay compliant without worrying.
Quinn Monroe
Very thorough process
The process was super thorough?they spotted a tax-exempt opportunity I hadn?t thought about. Saved me some money on purchases. Communication was frequent and friendly.
Millie Steele
Actually listens
When I explained I sell handmade goods, they suggested a tailored filing setup. Didn?t just give me a generic package. That was good.
Maya Griffith
Service didn?t match the expectations
I read some decent reviews online but my own experience was very underwhelming. There was no real timeline followed, and they didn?t proactively update me on anything. I had to ask for every small thing. Felt like a lot of money for a very basic and slow service. I wish they were more upfront about how long things would actually take.
Jacob Scott
Responsive & detail?oriented
My consultant responded usually within a few hours. They also explained things in detail?instead of sending generic replies. Really nice touch.
Peyton Stone
Personal touch
My consultant addressed me by name and referred to my store. Made it feel less like generic support.
Connor Drake
No confusion
The whole process was laid out clearly. Didn?t feel overwhelmed like I thought I would. Good communication all the way through.
Ellie Douglas
Smooth onboarding
I recently signed up and the onboarding went really smooth. My consultant answered all my (many) questions without making me feel rushed. They kind of noticed issues before I did, so that helped a lot.
Ella Murphy
Helpful guidance
They guided me through sales tax filing FAQs on their blog too. Even when I read it, I still needed hand?holding. Good they helped further.
Elena Day
Excellent communication
They reply within business hours and sometimes evenings too. Very courteous and respectful tone in all emails.
Caleb Hayes
Eased my anxiety
I had no clue about US sales tax rules. But after onboarding with RJM, I stopped stressing. Everything explained well and no pressure.
Camila Price
Missing clarity and follow-through
Their team knew the basics well enough, but I didn?t get proper follow-through after the initial onboarding. I was told I?d get regular status updates but had to ask every few days myself. A couple of documents weren?t uploaded properly and had errors. I had to point it out. This isn?t what I?d call professional handling. Polite people, but I don?t think I?d recommend based on my own case.
Sarah Adams
Helpful for non?US sellers
Non?US sellers can get overwhelmed by state tax stuff. RJM broke it down and handled exemptions so I only pay what I need. That boost helps margins a lot.
RJM Tax Exemption & Sales Tax
Struggling to navigate U.S. sales tax compliance? RJM Tax Exemption makes it easy. We offer stress-free support with sales tax filing, exemptions, LLC/Corporation formation, and EIN services all tailored for both U.S. and international clients entering the U.S. online marketplace. Whether you're selling on Amazon, Walmart, eBay, Shopify, Etsy, or another platform, our team is here to help. With over five years of experience and thousands of satisfied clients, we stay current with sales tax laws across all 50 states to ensure full compliance and accuracy from day one. Let us simplify your sales tax needs while saving you time and money. Visit rjmtaxexemption.com or reach out at support@rjmtaxexemption.com to get started.
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rjmtaxexemption.com
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