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Consistent Quality

Tim Hortons consistently serves up good coffee and fresh donuts. Friendly staff and quick service. This is my morning stop on a regular basis.


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Great Breakfast Options

I love the breakfast sandwiches and the options for bagels. Their coffee is always hot, filled with flavor. A perfect start to my day!


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Affordable and Tasty

Tim Hortons offers delicious food at reasonable prices. The menu has a good selection, and the quality is consistent. Highly recommend their iced cappuccinos.


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Friendly Atmosphere

The staff at my local Tim Hortons are always welcoming. The environment is cozy, making it a great place to relax with a cup of coffee.


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Quick Service

The service is prompt, even when they are busy. The drive-thru line runs smoothly and my orders are correct. For a quick meal, this is reliable.


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Delicious Donuts

Their donuts always seem fresh and delicious. I am in love with the Boston Cream. Perfect for my sweet tooth.


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Convenient Locations

There are many locations throughout the city; it's usually never too difficult to find a Tim Hortons around. Great for a coffee on the go.


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Great Value

Prices are good, portion sizes really good, too. I feel like I get good value here.


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Tasty Sandwiches

The lunch sandwiches are delicious, and worth getting. I often stop in when I'm in a hurry but want something decent to eat for lunch.


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Excellent Coffee

The coffee is always great, lots of flavor. Best compared to the other coffee chains. Always a good way to start the day.


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Clean Environment

The place is clean, and it is a nice spot to sit down and enjoy a meal or coffee.


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Friendly Staff

The staff members are always courteous and ready to assist. They make the experience in their place nice every time I come.


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Good Variety

Their menu has something for breakfast, lunch, and everything in between. Something for all tastes.


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Fresh Ingredients

The food tastes fresh, and the ingredients are of good quality. I really appreciate the consistency in their offerings.


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Comfortable Seating

It has a comfortable seating area, which is great for working or meeting up with friends over coffee.


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Great for Families

Tim Hortons is also family-friendly, with menus that cater for both kids and adults. Highly recommended for casual dining.


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Affordable Prices

Prices are reasonable, thus a good option for students and all those in hurry yet with an affordable meal.


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Tasty Pastries

Their pastries are mouth-watering, especially their croissants. It's good enough for light breakfast or as a snack.


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Convenient Hours

The locations open quite early, so it would be very convenient to catch breakfast there before going to work. Plus, the extended hours.


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Consistency of Quality

Quality of food and service is good no matter which location I try. Dependable for a coffee and snack stop.


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Slow Service

Visited during lunch hour; line moved slowly, and my order took longer than expected. Not ideal for a quick meal.


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Cold Coffee

Ordered a hot coffee but got one that was at best lukewarm. Disappointed with the temperature and overall experience.


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Stale Donuts

A dozen donuts were stale. Not fresh quality I would expect from Tim Hortons.


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Unfriendly Staff

Cashier was curt and indifferent to my need for assistance. Customer service should be improved.


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Dirty Tables

Dining area was not clean: crumbs on tables and a sticky floor. An unpleasant dining atmosphere.


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Incorrect Order

Only got the wrong sandwich and had to wait for a remake. Very inconvenient and infuriating.


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Overpriced

Prices went up, and portions appear smaller. Not a good value anymore.


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Great for Families

Tim Hortons is an excellent place to take your family. The kids love the menu options, and it is a very friendly atmosphere, making it a great place for breakfast or an afternoon snack.


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Perfect for On-the-Go

Going to work, going on a trip-whatever, Tim Hortons is always a good stop. Their coffee and sandwiches are perfect for quick bites when days are busy.


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Love the Timbits!

I always get a box of Timbits at any gathering because they are always a hit with everyone. Variety and freshness always good.


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Consistent Chain

Always know what you are gonna get at Tim Hortons. Food and coffee always good; service is always good no matter where you go.


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Seasonal Favorites

I love their seasonal menu items. Pumpkin spice and holiday-themed drinks are tasty treats I look forward to every year.


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Hit or Miss

Sometimes the coffee is perfect, but other times it's lukewarm or too weak. It could be improved on consistency across locations.


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Slow Service

The wait times during peak hours can be frustrating. Even simple orders take longer than expected at some places.


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Overpriced for Quality

The food is fine, but I think the prices have gone up without the quality keeping pace. It's no longer a very good value.


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Drive-Thru Errors

I find that my drive-thru orders are incorrect more often than they're right. It's an inconvenience to have to check every time or go back inside to correct the mistake.


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Limited Options

While the basics are good, the menu hasn?t changed much over the years. It could use more variety, especially for healthier options.


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Disorganized Staff

I?ve noticed a lack of coordination at some locations. Orders take longer because the staff seems overwhelmed, even when it?s not busy.


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Inconsistent Food Quality

Some days, the sandwiches are great; other times, they feel hastily made or not as fresh. There's room for improvement.


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Uncomfortable Seating

Some of their branches have seating areas that feel crammed or outdated. It is not the most inviting area to sit around and relax in.


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Lack of Customization

There's not much that can be done to personalize foods or drinks. Other chains have more flexibility, and that's something Tim Hortons should really consider.


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Cold Coffee

I have gotten so many lukewarm coffees it's crazy. It's always a buzzkill when you are looking forward to something hot.


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High Prices

The prices seem to be creeping up, and I don?t think the quality justifies the cost compared to similar chains.


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Rude Staff

I?ve encountered unfriendly staff at a few locations. It makes the experience less enjoyable when the service feels rushed or dismissive.


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Crowded Locations

Some branches are always crowded, making it hard to find seating. A better layout could help accommodate more customers.


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Stale Donuts

On more than one occasion, I?ve had donuts that weren?t fresh. It?s disappointing considering their reputation for baked goods.


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Small Portion Sizes

The portion sizes feel smaller than they used to be, especially for the price. I often leave feeling like I didn?t get enough.


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Messy Drive-Thru

The drive-thru lanes at some locations are poorly designed, causing traffic jams and confusion during busy times.


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Basic Menu

The menu lacks creativity compared to other coffee chains. More innovative offerings would make it more appealing.


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Limited Healthy Choices

Tim Hortons doesn?t offer many healthy options. It would be nice to see more salads or low-calorie items on the menu.


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Inconsistent Coffee Taste

The coffee taste varies between locations. Sometimes it?s great, but other times it tastes watered down or too strong.


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Lack of Cleanliness

I?ve visited locations where the tables and floors weren?t cleaned properly. A cleaner environment would make a big difference.


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Outdated Decor

Some of them Tim Hortons seem like they have never been renovated in ages. The decor is so plain and doesn't at all welcome any type of atmosphere.


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Meh Breakfast

The breakfast sandwiches are fine, but nothing special. I wish they used fresher ingredients or had more flavorful recipes.


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Messed Up Constantly

My orders are often wrong: either the wrong drink or items missing. A little attention to detail would go a long way in enhancing the experience.


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Bland Menu

The food feels a bit bland compared to other chains. More spices or unique flavors could make it more exciting.


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Noisy Atmosphere

It's difficult to savor my coffee with loud locations. At peak times, perhaps better soundproofing might be a solution.


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Slow Drive-Thru

The drive-thru service is slow at most locations during a few cars that were in the line. That beats the purpose of fast food.


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Lack of Innovation

It feels like Tim Hortons hasn't introduced anything exciting in years. The menu seems so old compared to their competitors, who update their items every so often.


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Mediocre Donuts

The donuts are just okay. They are nowhere near fresh and tasty compared to years ago, and other bakeries do better.


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Rushed Service

The staff seems rushed and doesn?t take the time to get orders right. It feels like they prioritize speed over quality.


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Lack of Wi-Fi

Many locations don?t offer Wi-Fi, which makes it inconvenient for working or studying while enjoying a coffee.


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Dry Sandwiches

The sandwiches are often dry and lacking flavor. I?ve had better quality at other coffee shops.


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Overcrowding in Parking Lots

Parking is a problem with busy locations. The designs of the lots are too small to easily get in and out.


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Underwhelming Coffee Experience

The coffee is fine to drink, but it is forgettable. There is nothing that really sets it apart to make me want to come back.


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Limited Vegan Options

This place has very few options for a vegan like myself. The menu should be extended to accommodate more individuals.


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Greasy Food

The food, in particular the breakfast items, is too greasy to start one's day with.


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Lack of Consistency

The quality of food and service varies a lot between locations. Some are great, while others need improvement.


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Limited Seasonal Items

The seasonal offerings are nice but too limited in availability. They run out quickly, leaving fewer exciting options.


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Flimsy Packaging

The to-go packaging isn?t sturdy enough. I?ve had coffee lids pop off and sandwiches get squished in the bag.


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Noisy Kitchen

The open kitchen setup in some of their locations is noisy and distracting, which is not helpful to anyone needing to relax while having their meal.


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Average Experience

Tim Hortons would be okay, just for a stopover. Nothing great about it. The food and drinks were decent but nothing more.


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Stale Coffee

I have been given coffee that tasted like it was sitting out since the morning. Freshly brewed makes a big difference.


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Few Gluten Free Options

Annoying to find gluten-free items on the menu. Add more options; would make it much easier for those with dietary needs.


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Small Portions

The portion sizes, especially drinks, is much more minimal than what other chains are offering. Not such great value.


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Limited Seating

This is usually a struggle to find seating at most of their locations. Adding more tables or just making larger facilities in general would help with accommodation.


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Overly Sweet Drinks

Some of the specialty drinks are way too sweet. Cutting down the sugar or offering less sweet options would be much appreciated.


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Needs Better Training

Some of the staff appear to be undertrained for serving, resulting in errors and slower service. It could improve with better training.


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Cold Food

I have gotten food that isn't warm enough to eat. Properly heating up the meal would make the dishes much better.


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Crowded Interiors

Dining areas at times feel cramped, especially during peak hours. A more spacious layout would make it quite comfortable.


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Limited Tea Options

Being a tea drinker, I wish Tim Hortons had more varieties available. Options are quite limited compared to other coffee shops.


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Plain Desserts

The desserts are fine, but they lack creativity. One could get more interesting and unique choices somewhere else.


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Always Reliable and Delicious

I have been going to this Tim Hortons for years, and their coffee flavors never disappoint. I love the range they have from their rich dark roast to the indulgent iced cappuccinos. Food is equally satisfying, especially their breakfast sandwiches and freshly baked bagels. I would say the staff at my branch are friendly, order always right, quick and efficient even in the busy mornings. I also like that the place is really clean and a nice environment to be in. It's a good place to relax, work, or see your friends. For me, the joint offers great quality, affordability, and it's convenient, so a spot I come to every week.


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Great Place for Quick Meals

Tim Hortons excels at quick, tasty meals and drinks. Their drive-thru service is efficient, and the menu has options to fix any kind of craving. I enjoy, most of all, the hearty soups and sandwiches available for lunch; they are filling and fresh. The bakery items, such as Timbits and muffins, hit the spot for a sweet treat. The staff do an excellent job during the rush; some locations may feel a bit crowded, but this isn't their fault. An excellent spot to have a casual meal or take a coffee break. Quality and prices consistent, reason enough for me to keep coming back to Tim Hortons.


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Perfect Morning Spot

Starting my day with Tim Hortons is always a treat. Their coffee is rich and aromatic, while their breakfast menu has something to suit every taste. I am a big fan of their bacon, egg, and cheese bagel; the flavors just blend together perfectly. The environment is warm and inviting, thus being a place you will be content sitting and quietly having a moment before a busy day. I also like their seasonal drinks added to their menu for some variety and excitement. The staff are courteous, and I?ve rarely had issues with my orders. Tim Hortons is a staple in my routine for a reason.


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Good Food, Great Prices

Tim Hortons strikes the perfect balance between quality and affordability. Their coffee is always freshly brewed, and the baked goods are delicious, especially the donuts and croissants. The lunch options, too, are impressively Wraps and sandwiches among them. I like the fact that they try to give value without compromising on taste. Service is usually fast, even in peak hours, and the staff are friendly. Decor could be improved upon in some of their outlets, but then again, the food and coffee make up for it. Tim Hortons will never disappoint anyone who is on the lookout for delicious food at affordable prices.


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A Canadian Classic

Tim Hortons has a special place in my heart. Everything from their classic coffee to fresh-baked bagels, they have down pat. Their Timbits go well with any gathering, and I wouldn't wait to indulge in a new seasonal menu every year. Friendly and efficient staff, a pleasure to visit any time. Plus, their rewards system is a nice bonus for a frequent visitor like myself. It's more than just a coffee shop; it's part of the community, whether one rushes in for breakfast or meets friends for a chat. Tim Hortons never disappoints.


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Declining Quality and Service

Tim Hortons used to be my favorite coffee shop, but lately, it feels like the quality has declined. The coffee tastes weaker than it used to, and the food often seems hastily prepared. I?ve noticed mistakes in my orders more frequently, especially in the drive-thru, where I?ve received the wrong items on several occasions. Some of the locations seem to be a bit overwhelmed, which is reflected in the slower pace of service and a generally less welcoming atmosphere. Also, prices increased, while quality remained the same. I come here once in a while since it is close to my house, but it stopped being a sure thing. Hopefully, they get their act together sooner rather than later.


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Room for Improvement

Tim Hortons has lots of potential, but in many ways, it doesn't live up to par. The food is average, but most times the sandwiches and pastries seem to lack freshness. At times, the coffee might taste great; other times, it's just lukewarm or bitter. The service is sometimes slow, even during their off-peak hours, and the attitude of the staff is not always friendly or attentive. I also find the seating areas at many locations cramped and not very appealing. While I find them well-priced and conveniently located, overall it doesn't match up to my expectation of a leading chain of coffee stores. There's definitely room for improvement.


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Disappointed w/Service

I have found my visits to Tim Hortons to be very frustrating. My local Tim's has an unorganized staff; they mess up many orders and often leave items off. The coffee isn't great either; sometimes it is too weak, other times, it tastes burnt. Wait times for anything are longer than they should be, even at off-peak hours. Also, the seating area is not too clean, such as tables being sticky or just not cleaned often enough. The prices have also slowly increased, which makes it even more difficult to continue to pay so much for a company with subpar service and quality. I used to like going but will now continue to look at other places for coffee.


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Could Be Better

I really want to like Tim Hortons, but recently it has been hit-or-miss. While their coffee is normally quite good, it sometimes isn't very hot. This is highly unsatisfying on those cold mornings. The food is merely OK, and the sandwiches occasionally taste stale or don't contain all the advertised ingredients. Many of the staff are friendly but appear overwhelmed at busy periods; consequently, service is sometimes slow, and orders are sometimes wrong. At my local branch, the drive-thru has been poorly laid out, so queues often snake out into the street. I do appreciate that their menu items are relatively affordable, but such inconsistency in quality and service is just too hard to continuously be a loyal customer of theirs.


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Not the Same Anymore

Over the years, Tim Hortons has lost a bit of its magic. The coffee is watered down compared to how bold it used to taste. The food menu is uninspired, with items that are often poorly assembled and not as fresh as I?d like. Service is another issue?the staff at my local branch seem undertrained, leading to frequent mistakes and longer wait times. Additionally, the dining area isn?t always clean, which detracts from the experience. For a chain with such a strong reputation, it?s disappointing to see these standards slipping. Hopefully, they can get back to where they once were.


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Overpriced and Underwhelming

Tim Hortons is far too overpriced for the meal one gets. The coffee doesn't have a rich, bold taste that a restaurant chain of this caliber should have, and the portions of food ordered seem to be getting much smaller. The breakfast sandwiches, convenient, are more often than not cold or partially made. They are polite, yet appear to be in a rush, and the service is compromised. Cleanliness is another issue; some locations feel neglected with trash bins overflowing and tables not being wiped down. For the prices they're charging now, I expect better quality and service. Tim Hortons used to be a favorite of mine, but it's no longer living up to its reputation.


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Inconsistent Experience

My visits to Tim Hortons can vary greatly due to the different locations. Some branches give great service and fresh food, but others have long wait times or poorly prepared items. Sometimes the coffee is good, but not always; sometimes it might taste burnt or overly bitter. Also, the seating area could be maintained more nicely, as I often find them either messy or overcrowded. I find their drive-thrus very convenient, but lately, it's a number of annoying mistakes on my order. Tim Hortons has a lot of potentials, but they need to work on operating standards that are consistent in all their stores. Till then, it's very hard to rely on them fully.


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Drive-Thru Disappointments

I have been very disappointed in the drive-thru at Tim Hortons lately. The lines move slowly, and even then, my order is wrong mostly every time. I've had to go back inside many times to rectify mistakes, which takes away from the convenience of it. The coffee also has gone down in quality; it either has not tasted strong enough or has been lukewarm when I do get it. The food is hit or miss; sometimes it's fresh, while other times it feels like it has been sitting out for way too long. While the prices are still fair, all this hassle involved with it makes it less worth it to stop in.


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Room for Consistency

I frequent Tim Hortons because of how convenient the locations are, but it's rarely an experience that is consistent. Sometimes, the taste of coffee isn't good enough; it misses the strong touch. Food is also not uniform?sometimes it's fresh bagels, while other days it is hard. The employees are nice, but in busy hours, when they are in a hurry, they even make mistakes with my order. Cleanliness is also an issue: some branches have tables and floors that are not well taken care of. While still a regular at Tim Hortons due to its affordability, I'd like further steps toward quality and consistency so each visit is predictable and enjoyable.


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Short of Expectation

Tim was my favorite coffee shop, yet it's falling short nowadays. The coffee does not taste as fresh, and the portions of their food seem smaller. I have dealt with rude or inattentive employees, it seems, at every location. The drive-thru lines are usually long, and even then, orders aren't always correct. I also find the dining areas of many locations to be poorly maintained, as trash and crumbs usually sit on tables. I would still stop by for convenience; however, I started to explore other places for coffee and quick meals. It's time for Tim Hortons to raise the bar.


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Poor Order Accuracy

Tim Hortons has become frustrating to visit due to frequent order mistakes. Whether it's missing items or the wrong coffee, I rarely get what I ordered. The staff feel pressured, in a rush for peak times, which neglects attention to details. The coffee is inconsistent, too strong at times and bland and watery at other times. The food is often not hot, and the sandwiches are thrown together poorly. While the prices are super reasonable, the quality and service really aren't worth the headache of always having to double-check my order. Hopefully, they do some more training and iron out operations so that orders come out right.


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Needs More Care

Tim Hortons could be so much better with more attention to detail. The coffee is okay, though often not hot, which is a sad thing for a morning routine. Pastries, once their strong point, often seem to have been on display too long. The staff are friendly but in a rush, and they tend to get orders wrong. At my local branch, the dining area is often a mess: tables not cleaned and waste bins full. I still go in periodically for convenience, but am seeking alternatives. Tim Hortons can get better, but they really have to care more.


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Not Worth the Wait

The wait at Tim Hortons is becoming well beyond tolerable, especially when using the drive-thru. Even simple orders take an extreme amount of time; often, after receiving my food, it's lukewarm or something is missing. It no longer tastes as rich; it tastes flat. The people working there are friendly but disorganized and look like they are always struggling to keep up. Dining space-tables are usually dirty, and the general atmosphere is chaotic. For a chain that boasts efficiency, this is sad. Unless they improve, I will not visit as frequently and will have to seek out other coffee venues.


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Declining Standards

Tim Horton's has been part of my everyday for years, until lately. It seems that their standards continue to decline. Sometimes the coffee is good; at other times, it is hardly drinkable. The food also varies: sometimes they make fresh sandwiches, while other times it feels like they have thrown something together in a hurry. The service is hit-or-miss, too, and this seems related to staff being very busy; sometimes they are less attentive than in times past. Places seem clean or not, depending on the location. I still go because of habit, but it can be recognized that some changes may be necessary for them to return to how much better they used to be.


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Overcrowded and Messy

Tim Hortons at busy hours is stressful. The dining area is often overcrowded, with limited seating and tables that aren?t cleaned promptly. The staff seem overwhelmed, which leads to long wait times and frequent order mistakes. The coffee quality isn?t consistent, and the food often arrives cold or poorly prepared. The drive-thru is no better, with long lines and slow service. While the menu items are cheap, the dining experience is not nice at all, and the food and service are inconsistent; that's a major turnoff. Tim Hortons should work on making these right to make the experience enjoyable again.


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Disappointing Drive-Thru

The drive-thru experience at Tim Horton's has gone downhill. It?s supposed to be quick and convenient, but the lines are often long, and the staff seem unprepared to handle the rush. My orders are frequently incorrect, and I?ve had to park and go inside to fix mistakes. The coffee is lukewarm more often than not, and the food feels like it?s been sitting out for too long. Another thing is cleanliness; I've also seen trash pile up around the parking lot. While I appreciate affordability, the drive-thru problems and declining quality make it hard to recommend.


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