img 2/5.0 08, Nov 2024

Not my first option

I only attempted once on Affirm, and it did not work out exactly for me. It was fine in that sense because I was able to pay for my needs, but I looked elsewhere and got more favorable terms and options. It's usable for some, but I'm not going to be using it anytime soon.


img 3/5.0 07, Nov 2024

Average but can do better

It was a decent experience; however, it could have been a lot better. They made a hassle of tracking my payments, which was pretty annoying.


img 1/5.0 28, Oct 2024

Hidden fees and high interest rates

I was really not impressed with my experience in using Affirm. Initially, it would have been a good deal; however, later on, I found that several undisplayed fees were being charged to me without my knowledge at the time of purchase. Other than that, the interest rates were more than what I had imagined. Thus, I was paying much more than what I planned for buying that product, and it tasted bad leaving in my mouth. I will not use this service again nor recommend it to others unless I have done some research first. Such a financial service, not being transparent in regards to cost is quite a huge issue.


img 5/5.0 21, Oct 2024

Great customer service

Questions about my account galore, but the customer service of Affirm replied extremely promptly and was very helpful. Of course, it is good to know that such a service exists in case one needs it. Extremely satisfied so far with the experience.


img 3/5.0 18, Oct 2024

Experience was neutral. Nothing exceptional.

The whole experience with Affirm is nothing special. Of course, it was average considering the reviews of this service. Maybe next time I'll try something else too.


img 5/5.0 16, Oct 2024

Great for larger purchases

I actually used Affirm to finance a large purchase, and I was surprised how easy it was. The process is very smooth, and overtime you have the option to pay. This is a company that I would definitely use again for my future purchases.


img 5/5.0 11, Oct 2024

Impressive flexibility

The flexibility that they provide is outstanding. I like to be able to select how long I have to pay back my purchase. That's more control over my decisions with money. Also, their terms seem pretty easy to comprehend, so I know what I'm committing to. Affirm certainly made my shopping experience much smoother, so I will definitely use it again.


img 2/5.0 07, Oct 2024

Service is just okay

Actually, the service they are giving is just okay. It answers my needs, but not something special as opposed to other payment processing options.


img 3/5.0 02, Oct 2024

Decent app, frustrating if you want to make changes

The App of Affirm is sort of intuitive, but while trying to change my payment plan, things got a bit stuck up. Overall, a bit frustrating sometimes.


img 5/5.0 01, Oct 2024

Love it for impromptu shopping sprees

Well, Affirm has saved me literally lots of times when I was on shop-hopping. It allows me to buy what I want without having to settle the bill at once. The flexible plans really do make shopping a nice experience.


img 3/5.0 17, Sep 2024

Average, not spectacular

Affirm is okay, but not the best. The flexibility of payments I like, but a customer service could be a lot better. I tried my best to make this work for myself, but it is an average for me.


img 2/5.0 07, Sep 2024

A little disappointment

I was a bit let down by my experience. I had been led to believe they were great, but it didn't cut the mustard for my expectations. It worked, but not super. My experience with them was okay, didn't drive it in my face with significant issues, but not anything special. Just normal service, you feel me?


img 3/5.0 01, Sep 2024

Does the job but can be better

Affirm is functional for what it does; however, there are obviously far better financing options out there. It gets the job done and that's just that, for me, so I wouldn't say anything special about it.


img 4/5.0 27, Aug 2024

Good service but lots of room here

Affirm is a fantastic financing service for larger purchases. I've used the service a number of times, and the process was pretty smooth. I still feel that it's a relatively slow response from their end when I send in support requests. However, the beauty of Affirm is that it enables me to buy over time and really does help me balance out my budget. I will continue to use Affirm because it fulfills my needs pretty well.


img 3/5.0 23, Aug 2024

Suitable for minor transactions

I would use Affirm for small purchases but never on large ones. The plans almost seem ideal for inexpensive items.


img 2/5.0 13, Aug 2024

Limited merchant options

I did find, however, that Affirm only provides a handful of options for merchants. While it is very good for certain purchases, it is such a shame that it is only accepted at a few stores. Therefore, it limits my use of it.


img 2/5.0 26, Jul 2024

They don't offer payment reminders

I missed one of the payments because I did not get a reminder. Their reminder system would surely improve a lot to keep the users on track.


img 3/5.0 25, Jul 2024

Good experience

It was a good experience. Nothing bad happened, but it wasn't worth shouting about either. Just standard service.


img 2/5.0 22, Jul 2024

Not my first choice

I have used Affirm once before, but never really worked the way I wanted. So far, it's been a little too expensive for me, and there are better deals with more flexible options elsewhere. It might work for some, but not for me.


img 4/5.0 14, Jul 2024

Decent rates, easy to use

I like how the interest rates are pretty reasonable, considering other financing options. The app is pretty user-friendly, easy to manage payments, and keep tabs on my spending. Good all around for anyone who needs a little financial flexibility.


img 2/5.0 11, Jul 2024

Horrible customer service experience

I was frustrated trying to resolve an issue with my account. I made contact with customer service and I had to call back numerous times to get to the bottom of it, which was very discouraging because the first people I tried to converse with were not very helpful and seemed clueless about the problem I was dealing with. Eventually, I was able to get my concern resolved, but the whole process took much longer than I expected. I really do hope they find ways to improve their customer support in the future, because it would have made such a difference having that resolved quicker.


img 2/5.0 30, Jun 2024

Problematic account management

It is problematic dealing with my account at Affirm. I would often have trouble logging in to my account and it was pretty cumbersome getting my history of payments. Whenever I tried to change my payment method, it would not be accepted properly, which caused a lot of stress. While I loved the idea behind the service, the technological complications mostly made this experience frustrating overall. Hopefully they work on these issues soon because, as of now, they really create a problem for the usability of their platform. A stable system would most likely bring a brighter customer experience to all.


img 4/5.0 22, Jun 2024

A good funding source

I have used Affirm several times now and found it very reliable as a financing product. I like that I can see my payment options upfront, so I make informed decisions while shopping. Interest rates are competitive, and I appreciate the reminders about when payments are coming due. Sometimes there seems to be a delay in processing; however, I have otherwise liked my experience with it, so I will continue using it.


img 5/5.0 17, Jun 2024

Especially good for planning significant purchases

I love using Affirm to plan my big purchases. The ability to split the cost up into much smaller payments makes it so manageable with finances not overwhelming me. I can easily check how to pay in and on time from their app. Never miss a payment. Knowing I can afford it over time gives me peace of mind while shopping. I absolutely recommend Affirm to anyone looking to finance options.


img 5/5.0 12, Jun 2024

Pretty good for online shopping.

The experience that the consumer has through buying goods online through Affirm has been awesome. It has the fantastic advantage of breaking up the cost into actually more manageable chunks, which actually makes more sizeable purchases less intimidating. Their platform is easy to work on, and being clear about interest rates is really nice. It lets me know what I'm signing up for something that, with credit options, typically does not happen.


img 2/5.0 11, Jun 2024

Not what I Expected

I expected more from Affirm based on its advertisements. The service was okay, not that I would consider it to be very beneficial as it was represented in the ads. It's definitely not for everyone.


img 3/5.0 10, Jun 2024

Usable but could use some updates

This application is fairly usable but needs more updates to further improve functionality. I encountered some lags and bugs, somewhat spoiling the experience.


img 3/5.0 08, Jun 2024

Functional but better options available

I get the job done with Affirm, but there certainly is room for improvement. Much better financing options exist out there, and it's really lacking that 'wow' factor that would make me say exceptional.


img 3/5.0 04, Jun 2024

Helpful but not totally reliable

Overall, Affirm was helpful, but I did not think it was totally reliable. The payment processing issues messed with the timing on my purchase.


img 1/5.0 31, May 2024

Hidden fees and very high interest rates

I was totally unsatisfied with my experience using Affirm. At first, it seemed like a pretty good option, but later, I found to my surprise unknown taxes that were not disclosed while purchasing for me. And, of course, interest rates were much more than I could think of. In the end, I paid way too much for my purchase compared to my original plan, and this really made a sour taste in my mouth. I will not be using this service again and would recommend that others do their research before committing.


img 2/5.0 28, May 2024

Difficult application process

I hate when the process of application with Affirm takes so long. It takes longer before getting approval, and that leaves me waiting there to complete my purchase.


img 2/5.0 19, May 2024

Interest rates are not good

I wasn't liking the interest rates of Affirm. They seemed a bit more than what I'd expect, and so the final amount was a bit higher than I would have liked. That's my take. I'll have to do my homework better before using them again.


img 4/5.0 17, May 2024

Good service, room for improvement

Affirm provides an excellent service for financing, especially in respect of larger purchases. Though I used it a few times and found the process smooth, I feel that customer support could still be faster in providing responses. Still, I appreciate paying overtime, which has saved me so much time to balance my budget. Therefore, I will surely continue using Affirm because it fulfills my needs rather well.


img 5/5.0 16, May 2024

Stress-free shopping experience

Affirm has made shopping an easy process for me. Knowing that I can pay over time has helped relieve so much pressure off of making a big purchase. If you're considering how to save money on your next big purchase, then I highly recommend this service to manage your finances better.


img 3/5.0 11, May 2024

Okay for smaller transactions

I think Affirm is good for small purchases only. If it's a bigger item, I would use other options. The payment plans really go well with cheaper items.


img 2/5.0 01, May 2024

Had some problems

Some issues persisted with my account, taking what could best be described as their own sweet time to be resolved. The customer support was polite but slow-moving.


img 2/5.0 25, Apr 2024

Average service with potential

Affirm provides average service. You can see the potential for improvement on both customer service and user experience. I'll use it again, but cautious.


img 3/5.0 21, Apr 2024

Usable but needs updates

The app is functional but needs upgrades so that it can be much better. There was poor performance, lots of delays, and bugs which marred the whole experience.


img 2/5.0 19, Apr 2024

App Interface confusing

While I must say, the app interface is kind of complicated. I had a really hard time finding my way around in there, and to be honest, I spent a bit more time than was necessary looking for what I was seeking. They should work a little more on usability.


img 3/5.0 10, Apr 2024

Satisfactory but room for improvement

I would have to say that the overall experience using Affirm was satisfactory, although definitely room for improvement. I think they could strengthen the customer service to make the experience go a little more easily in terms of flow.


img 5/5.0 09, Apr 2024

Ideal for when you want to make some big buying decisions

I love using Affirm to plan for my big purchases. The flexibility of spreading the cost in smaller payments takes loads of pressure off myself in terms of tracking how I'm doing with my finances. It has an app that gives me access to payment schedules, and I never missed a payment. It really puts my mind at ease shopping, knowing I can afford it over time. I would highly recommend Affirm to anyone looking for financing.


img 5/5.0 08, Apr 2024

I'd use this to pay for unexpected expenses.

Recently, I had some unexpected expense that cropped up; I went to Affirm for help. Quick application process and I can finance my purchase with no stress, appreciate the different plans offered in terms of payment, and think that the interest rates are fair. Good to know I can take better care of my wallet when emergencies show up. I definitely will use Affirm again in the future.


img 2/5.0 05, Apr 2024

Limited merchant options

It's not that often that I feel like they offer very few options in terms of merchant involvement. Great for some purchases, but would love it if more stores took this method of payment. That limits its usage.


img 3/5.0 30, Mar 2024

Usable but needs upgrade

The app is workable but lacks updates to achieve better functionality. I experienced lags and bugs to overshadow my experience of using the app.


img 4/5.0 20, Mar 2024

Easy application

I must say that Affirm is easy to use so far. I find it quite convenient as it makes tracking payments and keeping an eye on the due dates as easy as pie; no late fees here for sure. All in all, a really practical tool to keep your finances under control.


img 4/5.0 18, Mar 2024

Pays easily in small amounts.

With Affirm, it becomes so much easier to shop. Applying to pay out over time allows me to buy more than I would otherwise without weight on my wallet. Never missed a payment. Seamless communication. I would definitely suggest it to anyone needing a better budget.


img 3/5.0 15, Mar 2024

Average service with much room to grow

Affirm provides average service. They still have a good chance of improving the customer service and the user's experience as well. I will use this again, but next time very carefully.


img 4/5.0 07, Mar 2024

Simple application.

Affirm is really easy and quick to get financing through. Got approved practically instantly so could complete my purchase with no delay. I like how it sends out reminders on my upcoming payments too. Great service all around.


img 1/5.0 05, Mar 2024

Customer Service Incompetence

I have an issue in my account and tried to reach the customer service of Affirm. Unfortunately, the people I was in contact with were of little help. I felt that they read from something and didn't see my problem. I was frustrated and, instead, had to solve it myself. For a financial service, I expect more than this for the support level. Based on my experience, I would not advise them. They should raise the quality of customer service to maximize satisfaction on the customer's end.


img 3/5.0 02, Mar 2024

Less payment options

Affirm is not providing several options in terms of various payment plans. Thus, my needs are not met. I need to have services that can generate more scope to offer a payment plan.


img 4/5.0 28, Feb 2024

Decent rates and easy to use

I found the interest rates on Affirm very reasonable, to say the least, compared to many others. The app design makes control and tracking of payments easy. All around, a very good option for anyone looking for flexibility in finance.


img 5/5.0 23, Feb 2024

Overall great service!

It has really changed my budgeting. It is so effective for making purchases in installments whereby I am always at liberty to pay for those things that I need without necessarily having to sacrifice it. It was pretty easy to navigate with the application of Affirm so generally, it was a good experience.


img 4/5.0 20, Feb 2024

A surefire funding solution

I've used Affirm several times now, and it's kind of been a pretty good financing option. I also really like that when you check out you can actually see which payment options are available so you know you can make a slightly more intelligent buying choice on the spot. It's also pretty good interest-wise, and it keeps reminding me when payments are due. The only thing that kind of caused some aggravation was when sometimes there was a slight delay in processing, but overall I had a great experience and will continue using it.


img 3/5.0 17, Feb 2024

Pretty standard service

Affirm provides pretty standard services. It does its job, but I don't see anything that particularly stands out among competitors as uniquely good.


img 5/5.0 14, Feb 2024

SO convenient!

Affirm is super easy to buy with. Very clear-cut and enjoy how it shows me my payment choices upfront. Makes budgeting so much easier, and I can buy what I need without feeling overwhelmed.


img 3/5.0 12, Feb 2024

App Mixed Feelings

Overall, I have mixed feelings about the Affirm app. It's user-friendly in so many ways, but when I wanted to alter the payment plan, there were issues brought about. Mostly frustrated all around. Not much choice in how to pay. Affirm hasn't got much room for options to pay by, which did not meet my needs. I like services that offer me more flexibility in payment plans.


img 3/5.0 09, Feb 2024

Mid-range experience, nothing spectacular

My experience was okay, but nothing special. I thought Affirm would have a bit more action going on as per other reviews. Maybe I'll try out another company next time.


img 2/5.0 05, Feb 2024

The Service was Fine

Okay service, but not exactly better than the rest. Better with other payment services.


img 5/5.0 29, Jan 2024

Completely changed the way I shop

Affirm has totally changed the manner in which I shop online. Inasmuch as I know that I would not have to pay for what I'm buying immediately, I had the confidence to buy anything I might require. The application is fast, and I love the variety of payment methods; whenever I had questions, the customer service could respond. It's all an amazing service that I would really recommend to others.


img 5/5.0 28, Jan 2024

Helps me budget MUST-HAVES

The way Affirm has changed my life with budgeting is amazing. I would pay in installments, which can be managed easier without having to sacrifice some things I want. Plus, their app was easy to use, so that experience was great.


img 5/5.0 27, Jan 2024

Super convenient!

Affirm is super easy to use to buy stuff. It's a no-brainer, and I really like how I can see all my payment options before I even commit to anything. Budgeting has gotten a lot easier, and I can easily purchase things that I have desired and not feel terrible about it.


img 3/5.0 22, Jan 2024

Satisfactory but scope for improvement

Overall, Affirm was quite satisfactory, but there is definitely plenty of scope for improvement. The customer service must be improved for the process to become absolutely smooth.


img 4/5.0 21, Jan 2024

Cheap payment plans

Affirm has affordable payment plans for me. I've used it on two or three online purchases, and the whole process was smooth and seamless. The clarity in payment terms is also a plus. Definitely recommend!


img 2/5.0 07, Jan 2024

Very frustrating with the application process

Application process was long-winded for Affirm-it took a lot longer than expected to get approved. I waited in for a long time to finish purchasing.


img 3/5.0 26, Dec 2023

Good concept but needs some work to implement.

I think the Affirm concept is nice, but implementation needs a little work. Sometimes, the app was laggy and had issues, and that impacted my ability to make timely payments.


img 5/5.0 15, Dec 2023

Great for bigger purchases

I bought something pretty expensive and used Affirm to finance it. I was pleasantly surprised by how easy and smooth it was. The fact that they gave me an option to pay it overtime actually made me appreciate the process so much. I will use them again for future purchases.


img 1/5.0 08, Dec 2023

Unhelpful customer support

This time an error in my account arose, and I tried to make a call to Affirm customer service to get the issue solved. The representatives with whom I got an opportunity to talk were not really useful. They were only reading off from their script. They could not understand the core of my problem. I had to get frustrated and solve the problem by myself. For a financial service, I do not think I will get proper support. I wouldn't recommend them for what they have done to me.


img 2/5.0 05, Dec 2023

Not so good as I thought

Well, my experience was nothing like what I wanted after reading multiple reviews. It did the work, but it didn't leave me feeling impressed or satisfied in any way.


img 3/5.0 03, Dec 2023

It has potential, but they need better options

Affirm has promise, but I would love to see more choices for paying terms. Sometimes it feels a bit limiting, especially for bigger-ticket items.


img 2/5.0 01, Dec 2023

Account management issues

Affirm has been a pain to manage my account. Many times I was unable to log in to my account, and I was not able to see my payment history. Additionally, whenever I tried changing my method of payment, it failed processing and was very infuriating at times. Even though I love the idea of this service, technical defects in the operation have made it even a pain in total. Hope they sort out these issues soon.


img 3/5.0 24, Nov 2023

Pretty average service

Affirm is pretty average service. It works, but I didn't find anything in it that could differentiate it from the rest of its competitors.


img 4/5.0 19, Nov 2023

Very useful for budgeting

Affirm has saved my budget. I can buy without the immediate financial stress and enjoy what I have been craving for while paying later. It is very easy to track payments and due dates through their intuitive app. Minor technical issues have been my only inconveniences with the app, but those resolve fast. I highly recommend it to anyone who wants to spread payments.


img 2/5.0 16, Nov 2023

Not impressed with interest rates

With the rates they have to offer, Affirm didn't find me impressive. They seemed more than I would have expected, which would make my purchase more costly. Next time, I would reconsider using the service again.


img 5/5.0 12, Nov 2023

Easy finance option

Affirm has made financing a whole lot easier for me. The application process is not hard at all, and when I recently bought something, I was approved instantly. They also have flexible choices in how payments can be set up, so I can choose options that fit my budget nice and neat. Customer service has always been responsive to my questions and helpful. Bottom line, I am really pleased with the experience, and I'll definitely use them again.


img 3/5.0 05, Nov 2023

Promising, but needs better options

Affirm has potential, but in my opinion, options for terms on payments are really limited and even tied down too much at times for any purchase or amount.


img 5/5.0 02, Nov 2023

Easy-to-understand terms

Affirm is great because they have transparent payment terms. No hidden fees, no surprises, so I can plan on payments really easily, and online shopping doesn't seem that much of a hassle now.


img 3/5.0 14, Oct 2023

Decent but could be better

It was decent, but it could have been a lot better. I really had some trouble monitoring payments, which is terrible.


img 5/5.0 12, Oct 2023

Easy financing option

All the procedures that came with the application were smooth, and I got immediate approval of my last purchase. I appreciate the flexibility in their payment plans-there's really plenty to choose from. If ever I had a question, the customer support was responsive and helpful. Overall, I'm very satisfied with my experience and would definitely use Affirm again.


img 4/5.0 10, Oct 2023

Easy transaction process

Affirm went seamlessly smooth on my latest transaction. I loved how fast one could get approval for a purchase. This service would always help me deal with my money without necessarily straining my budget.


img 5/5.0 09, Oct 2023

Affirm has changed my shopping

I have been keenly observing how Affirm has modified the way I shop online. I am much more confident with my purchases since I know a payment doesn't necessarily need to be made right away. The options of multiple payment plans and the quick application process are indeed appreciated. All my questions have been responded to promptly by the customer service. Generally, it's a very good service I would advise others to definitely try.


img 5/5.0 04, Oct 2023

User-friendly experience

I've had great experience so far with Affirm. Their website and app make it very easy to click-through on options. I like to see the payment schedule clearly and am made quite transparent about rates and fees. Being able to budget without surprise makes all that thanks to transparency. I have used Affirm multiple times so far, and will continue to do so as it has really streamlined shopping for me.


img 4/5.0 20, Sep 2023

No fees hidden

I appreciate that they don't charge any hidden fees. You get exactly what you see. This kind of transparency is refreshingly nice, and it gives me an edge of comfort about my decision in giving out my money.


img 2/5.0 19, Sep 2023

Complicated payment structure

Indeed, I found Affirm's payment structure complicated. Initially, I was attracted to the concept of making installments; however, in practice, it was much more awkward than as perceived. There were numerous payment options with which I had to keep track of when the payments were due. I got late charges because I failed to pay a certain amount on time. I believe the company should work to simplify its payment system so that it is easier to use.


img 5/5.0 12, Sep 2023

Very useful for online orders

So far, I have been able to do several online purchases using Affirm, and I loved every minute of it. Even if that is just it, breaking down a long-term payment plan made shopping easier because I am not guilty of overspending.


img 4/5.0 01, Sep 2023

Affordable payment plans

Affirm gives me affordable payment plans suited to my budget. I've used them to make a few purchases online and the process was so smooth. The clarity on payment terms is also great. Highly recommend!


img 2/5.0 20, Aug 2023

Not user-friendly

Unfriendly interface. I wasted too much time figuring out how it is all done. I almost missed the payment date.


img 5/5.0 16, Aug 2023

Amazing for surprise expenses

Surprise. Just used Affirm to cover an unexpected expense. Quick payment processing time. Was able to finance without the headache of stressing. It was great that there was a spread of payment plans and fair rates on the interest. So nice to be able to strengthen my finances when something unexpected pops up. Definitely looking forward to making use of Affirm in the future.


img 3/5.0 10, Aug 2023

Good idea but not done right yet

The idea behind Affirm is fantastic. Still, it wasn't exactly smooth. For instance, once in a while, the app would freeze. That had an impact on keeping up with payment dates.


img 4/5.0 08, Aug 2023

Helpful customer support

I approached the Customer support service of Affirm, and I must say that I'm really impressed by how responsive they have been. They answered all my questions in detail. Appreciation for the overall level of support during the inquiry.


img 2/5.0 04, Aug 2023

Not as good as expected

It was not as I would have expected it to be after reading the reviews. It got me through, but I wasn't exactly happy or satisfied with it.


img 4/5.0 03, Aug 2023

A decent alternative to credit cards

Affirm has been a great alternative to using credit cards. I feel more in control of my finances with their payment plans. It's easy to use, and I can shop without worrying about exceeding my budget.


img 2/5.0 29, Jul 2023

Overly complicated payment system

The concept of installments with Affirm was far-fetched from reality. The real deal was much less straightforward compared to the idea. Several forms of payment made it seem like I would never know when a particular payment was due. I was charged for being late to one of the payments. The payment process should be made easier and simpler by this excellent company for those customers. Clearer guidelines on payments, so one knows what time to expect certain payments due, would make a huge difference to the customer.


img 5/5.0 28, Jul 2023

Super easy to understand terms

I think the best thing I like about Affirm is that it clearly shows the payment terms. There are no hidden fees there, and everything can be planned beforehand. Thus, it has made online shopping much less stressful.


img 4/5.0 27, Jul 2023

Good alternative to credit cards

Affirm has been such a great alternative to having credit cards. I feel like I am way in control with my finances through the payment plans. It's easy to use, and I shop without ever thinking about going over my budget.


img 2/5.0 25, Jul 2023

Okay service

The service was okay for me. It met my needs, but it didn't give me anything special over and above other payment options.


img 3/5.0 16, Jul 2023

Average service

I had an average experience with Affirm. Everything worked as expected, but nothing particularly impressed. The service is all right, but I think there might be better deals.


img 4/5.0 13, Jul 2023

Quick application process.

It was super duper easy to apply for financing with Affirm, received approval almost immediately. I didn't have to wait around when I went to check out, and the reminders for payments that are upcoming are really great too. Overall great service!


img 2/5.0 05, Jul 2023

The frustrating aspect of a customer service

I tried to call the company to solve my issue about my account, but I got frustrated, and I could not get an answer right. It took so many calls to finally get the right answer. The first few reps were not helpful because they seem to have very little knowledge or any knowledge on what my issue is. It was demoralizing spending so many hours trying to seek help. It finally took some time and calls to resolve the problem, but it still took much more time than I had expected and really wish they fix this soon regarding their customer service.


img 2/5.0 01, Jul 2023

Not what I expected

I would have expected a bit more from the advertising of Affirm. It's almost fine, but not as good as I'd want it to be. So, not for everyone.


img 2/5.0 30, Jun 2023

Service is average

The service is fine, but it lacks that which will put it miles ahead of the rest. For payment services, I have seen better.


img 2/5.0 17, Jun 2023

A bit of a bummer.

I went in with expectations, after hearing some good buzz. Unfortunately, it didn't quite live up to them. It got me by, but not blow-you-away.


img 5/5.0 15, Jun 2023

Works great for surprise expenses

I was using Affirm for unexpected costs. That was the great decision. The approval process was very rapid. I could finance the purchase fast. The flexible options help there always be relief upon arising unexpected expenses.


img 2/5.0 14, Jun 2023

Not so user-friendly

I did not really find the interface user-friendly. It took me some time to figure things out, and I almost missed my payment deadline because of it.


img 3/5.0 08, Jun 2023

Useful not reliable

Affirm was useful for me, but I didn't really feel it worked 100%. I experienced an issue with the actual processing of my payment, which created the delay in this purchase.


img 3/5.0 06, Jun 2023

Middling service

Affirm was about what I expected from this company. Nothing really jumps out or bothers me, though. The service is fine, but I think I could find something better.


img 5/5.0 31, May 2023

Impressive flexibility

The flexibility of Affirm is amazing. I love the fact that I get to choose how long I want the payments to take, meaning I gain that much more control over my decision-making processes regarding my financial levels. The clarity within the terms is also clear and not ambiguous at all, which helps make it easier to understand exactly what I am committing to. Affirm has really made the purchase even better, and sure, I will do it again.


img 5/5.0 30, May 2023

Excellent in online shopping

It has been excellent using Affirm for my online purchases. I love how it breaks payments, so even for huge purchases, it does not seem so daunting anymore. Their interface is very user-friendly, and the fact that interest rates are transparent is a refreshing breeze. You know exactly what you are signing on for, and that's often not the case with credit options. I will highly recommend it to anybody seeking to make online shopping affordable.


img 2/5.0 22, May 2023

Lacks reminders on payments

Because the system doesn't remind you, I forgot to pay. Their reminding scheme really stinks, and there's still a lot of room for improvement in reminding users who forgot to pay.


img 3/5.0 20, May 2023

Could be better

Can be improved. I was trying to set up the payment plan, which was a challenge in itself. The whole experience was terrible.


img 5/5.0 16, May 2023

Excellent customer service

The few inquiries I made about my account were pretty fast and very helpful replies from the customer service at Affirm. Good to know that you can have support when you need it. Very satisfied so far!


img 2/5.0 08, May 2023

Problematic at times

I had issues with my account, which didn't get sorted quickly. The support team was nice, but really slow to respond.


img 4/5.0 06, May 2023

Convenient and reliable

Very convenient and reliable for all my financing needs. Flexible, and I love the ease with which I can manage my payments on its app.


img 4/5.0 03, May 2023

Really wonderful flexibility with payments!

Affirm makes shopping so much easier. To be able to break payments over time without feeling like a strain is amazing. Never missed a payment. Also, clear communications with Affirm. Highly recommend anyone looking to start managing their budget better better!


img 4/5.0 30, Apr 2023

Helps with planning budget at the same time

Affirm has really controlled my budget. Now I can buy whatever I want without the financial impact right then and there, so it's like enjoying what you want now and paying for it afterward. Their app intuitive, which makes keeping track of when payments are due pretty easy to do. One thing now that I have seen is just minor technical issues with the app itself, but they're usually fixed in seconds. So if you are looking to break up payments, I would say use it.


img 5/5.0 26, Apr 2023

User-friendly experience

My Affirm experience has been satisfactory; their website and app are a breeze to use, so it's easy to find what I need within options. The payment schedule is transparent, and it's nice that the rates and fees seem clear. With this transparency, I can budget for a purchase with no surprise in amounts, so I will continue making purchases through Affirm.


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