120 reviews found
img 5/5.0 02, Jul 2025

Quick help when needed

Billing issue fixed same day. App updates charges clearly.


img 2/5.0 01, Jul 2025

Hard to trust the system

Random charges appeared despite low mileage. Support slow and app unstable. Not awful, but too unreliable for peace of mind.


img 5/5.0 30, Jun 2025

Good if you're not driving much

Mileage-based model fits well. GPS glitch fixed easily. Real people respond.


img 5/5.0 28, Jun 2025

No surprises, which I like

Clear charges. Car detail update was quick. Much better than traditional insurers.


img 5/5.0 26, Jun 2025

Works for my lifestyle

Flexible for non-daily drivers. Onboarding was smooth.


img 4/5.0 24, Jun 2025

Mostly reliable

Mostly accurate tracking. Missed photo caused higher charge. Reminders could be better. Still cheaper and clearer.


img 5/5.0 22, Jun 2025

Cheaper than the rest

Bill cut in half. Easy odometer routine. App helps a lot.


img 5/5.0 20, Jun 2025

Helpful and easy process

Bought a Just Insure policy after a friend recommended. They say app?only but I like that. I had a slight issue with linking my Bluetooth but support guided me to fix in same day. So far coverage is working and mileage tracking is accurate. Not flashy, but works well.


img 5/5.0 18, Jun 2025

Simple monthly plan

I pay every month, track miles, and that's it. No surprises so far. I am still in first month so cannot judge long?term but sign?up and first billing were smooth. Staff answered my multiple questions, even clarified about claims numbering. Good start.


img 4/5.0 16, Jun 2025

So far so good

Saving money with fair pricing. Minor tracking issue fixed fast. Clear support. Not perfect, but works.


img 1/5.0 14, Jun 2025

Scammy feeling service

App tracks wrong routes, GPS inaccurate. Support insisted errors were ?correct.? Feels deceptive and unresolved. Avoid this insurer.


img 4/5.0 12, Jun 2025

Solid alternative to big names

Switched from big insurer, happy with savings. App UI could improve. No coverage issues so far.


img 4/5.0 10, Jun 2025

Accurate but some bugs

Mileage tracking is on point. Odometer photo didn?t work once, had to retry. Still a smart choice.


img 5/5.0 08, Jun 2025

Freed me from contracts

No annoying year?long contract here?you can cancel or pause anytime I believe. That?s freeing. I got full coverage, though drive little and cost is low. App reminders are helpful but not spammy. I did mis?upload odometer photo sideways, but they asked nicely to retake. Appreciate polite support.


img 5/5.0 06, Jun 2025

Transparent and convenient

Got policy in Phoenix via their site. Everything was full disclosure?how mile rate works, payment schedule. Loving the convenience of paying by app. I had question about underinsured motorist coverage and got clar answer in minutes. Not flawless but definitely better than old?school insurance companies.


img 2/5.0 04, Jun 2025

Doesn?t track correctly

Mileage tracking unreliable?logged phantom trips. Support unresponsive and app freezes during uploads. More effort than it?s worth.


img 1/5.0 24, May 2025

Completely unreliable

Mileage logs inaccurate, support slow and unhelpful. Random charges with no transparency. Too many mistakes to be cost-effective.


img 5/5.0 13, May 2025

Good for cautious drivers

I drive carefully and barely exceed 5k miles yearly. Just Insure's model makes it affordable. Their app also gives me a bit of driving feedback, which is nice. A couple of reminders to upload odometer pic are ok. Rep explained how safe driving can reduce rates after 12 months. Not gimmicky, and I like that.


img 3/5.0 02, May 2025

Not consistent service

App glitches often?crashes or freezes. Double-uploaded due to error, still got overcharged. Needs better tech and more support staff.


img 5/5.0 21, Apr 2025

Affordable and simple

I'm a student, drive less on breaks, so pay?per?mile insurance made sense. Just Insure gave me coverage quickly, rates are low especially when I barely drive. The app tracks my trips fine, though sometimes logs a 0.1?mile extra; but odometer pic corrected it. Support answered my email within a day. Easy to use, better than annual flat premium.


img 4/5.0 10, Apr 2025

Smart for occasional drivers

Saves money for infrequent drivers. App slightly confusing at first. One photo mismatch, quickly resolved.


img 5/5.0 30, Mar 2025

Clear communication

I appreciate their clarity?every cost, condition, mileage requirement explained in plain language. My first upload of odometer photo failed but I got a note with step?by?step instructions to fix. No jargon or pushy cross?sell. Felt human. I?m not super technical but app is intuitive. Makes me want to stick around.


img 5/5.0 19, Mar 2025

Better than flat?rate

I switched from a regular insurer and noticed real difference in bill. Flat?rate was costing too much. With Just Insure I'm saving over 30 % monthly. The odometer?pic routine took a bit to get used to, but it?s easy now. Support people I spoke to were helpful, not defensive. Worth trying if you don?t drive daily.


img 4/5.0 08, Mar 2025

Saving more than I expected

Big savings, simple system. App could improve reminders. Basic but works well.


img 5/5.0 25, Feb 2025

Straightforward experience

Just Insure isn?t fancy, but what it does it does well. No long contracts, you pay for what you drive, and their choices between minimum and full coverage fit what I need. Had a question about uninsured?motorist coverage and got quick, human reply. Policy set up was fast. I?m happy with a simple, fair insurance.


img 3/5.0 14, Feb 2025

Okay for the price

Good for low usage but GPS tracking is off. Billing issue took a week to fix. Still cheaper than regular insurance, but needs tech improvement.


img 5/5.0 03, Feb 2025

Simple but effective

Not flashy but reliable. Mileage tracking accurate. Responsive support.


img 4/5.0 23, Jan 2025

Practical for short distance drivers

Great for local driving. Minor app issues resolved fast. Honest and affordable system.


img 5/5.0 12, Jan 2025

Didn?t expect to like it

Was unsure but support explained well. Feels adult-friendly and fair.


img 4/5.0 01, Jan 2025

Reasonable and fair

Mileage control helps manage costs. Had to restart app for photo once. Support is responsive and helpful.


img 5/5.0 21, Dec 2024

Finally an honest model

Transparent pricing. Saves me since I work from home. A smarter insurance model.


img 5/5.0 10, Dec 2024

Ideal for city commuters

Living in the city, I barely drive weekend trips, so pp?mile plan saves me a lot. The app tells me exactly what I owe after trips. Love that I can pay every week or monthly. Support is reachable easily online or phone, and they are helpful. A?bit rough edges in odometer workflow but no big deal. Keeps things low?stress.


img 5/5.0 29, Nov 2024

No hidden fees, just mileage

I?ve been burned by hidden charges with other insurers, but Just Insure is honest?what-you-see?is?what?you?get. I pay per?mile plus a small daily cost. I drive 10?15 miles to work most days, so saving is real. I did miss taking odometer shot one week, got a notice and paid an extra bit, but it was transparent. And they credited it back when I uploaded the pic. Fair handling.


img 1/5.0 18, Nov 2024

Not dependable at all

App didn?t open for a week, charged full price anyway. Support acknowledged issues but did nothing. Not recommending to anyone.


img 4/5.0 07, Nov 2024

Saves money, bit slow at times

Big cost savings. App sometimes slow, but odometer uploads mostly work. Fast support.


img 4/5.0 26, Oct 2024

Great idea, needs polish

Love the concept and pricing. App resets photo status occasionally. Support was polite and helpful.


img 5/5.0 15, Oct 2024

Responsive customer service

One afternoon I noticed mileage seemed off in the app?sent a message and got reply within hours. The rep explained difference between automatic GPS tracking and odometer photo. They even reversed one accidental overcharge. That really built trust for me. Overall coverage seems solid, premiums are better for me since I work from home. Pretty decent service.


img 5/5.0 04, Oct 2024

Good policy terms

Terms are clear and readable. Coverage without confusion.


img 5/5.0 22, Sep 2024

Feels fair

Fair model for light drivers. One trip didn?t log but was corrected.


img 4/5.0 11, Sep 2024

Easy signup, few reminders

Simple signup and no spam. Missed a reminder once. Quick customer chat support. Still better than before.


img 5/5.0 31, Aug 2024

Easy to manage policy

Made updates quickly via app. Car change processed in a day.


img 1/5.0 19, Aug 2024

Too many problems

Mileage tracking wildly inaccurate, logged miles on days not driving. App is slow and confusing. Support unhelpful. Done with this provider.


img 5/5.0 08, Aug 2024

Worth the switch

Left old insurer due to hidden fees. Just Insure is transparent and modern.


img 5/5.0 28, Jul 2024

Finally fair insurance

Been paying flat rates for years till I found Just Insure. Now I pay per?mile and it?s noticeably cheaper. They offer minimum and full coverage options, which was helpful. At first I was nervous about having to track miles but automatic detection plus manual odometer entry makes it manageable. When I asked support about coverage detail, the answers were clear and straightforward. Good policy overall.


img 4/5.0 16, Jul 2024

Helpful coverage, small bugs

Got the coverage needed. App lagged during tracking. Missed a photo and got charged, but issue resolved.


img 4/5.0 05, Jul 2024

Good app but limited area

Onboarding was easy. Minor glitches in photo uploads. App works well but only available in AZ.


img 5/5.0 25, Jun 2024

App?based made it easy

As someone who dislikes long phone calls or faxing documents, it?s so refreshing to use a fully?app based insurance. I signed up in minutes, submitted pics inside app, and got confirmation fast. A small glitch prevented my odometer pic from uploading properly?but support sorted it in one email. Feels less frustrating than older companies I?ve used.


img 4/5.0 14, Jun 2024

Nice pay-per-mile plan

Weekly costs reflect mileage well. Minor delay in processing uploads. Good for people who hate phone calls.


img 4/5.0 12, Jun 2024

Almost there

Real savings, nearly 5-star. App reminders inconsistent. Fee once due to missed upload.


img 5/5.0 03, Jun 2024

Good for budgeters

Matches lifestyle changes. Everything done through the app.


img 4/5.0 31, May 2024

Affordable with minor hiccups

Great price for part-time driving. Minor bugs fixed with feedback. Better than monthly flat rates.


img 5/5.0 22, May 2024

Great support staff

Direct answers without confusion. App is stable and transparent.


img 5/5.0 19, May 2024

It works well for me

Drive under 300 miles monthly. App-based setup was smooth. Responsive via email.


img 4/5.0 09, May 2024

Pretty reliable system

Used for 6 months. One trip error resolved with proof. Fair for low-mileage drivers.


img 1/5.0 06, May 2024

Overcharged and ignored

Followed every step, still got unexplained charges. Support stopped replying. Charges change constantly. Felt cheated and canceled.


img 5/5.0 27, Apr 2024

Saves me monthly

Save $50?$60 monthly. Odometer reminders are useful.


img 4/5.0 23, Apr 2024

Overall a win

Switched from traditional insurance and saving money. Occasional upload fails. Would prefer weekend support hours.


img 2/5.0 14, Apr 2024

Idea is great, execution is poor

Concept is appealing, but bugs ruin the experience. Odometer uploads fail and updates reset settings. Support offers vague answers. Frustrating overall.


img 4/5.0 11, Apr 2024

Suits remote workers

Barely drives due to WFH. Model fits lifestyle. Billing was confusing, but now sorted.


img 4/5.0 01, Apr 2024

No pressure insurance

No sales calls, just app. Login issue resolved easily. Costs much lower than old plan.


img 4/5.0 29, Mar 2024

It?s working well so far

2 months in, big savings. App design plain but functional. Can track every mile.


img 5/5.0 20, Mar 2024

Clear and helpful app

App is simple and organized. Support gave clear photo fix instructions.


img 5/5.0 18, Mar 2024

All digital, love it

No phone calls, just app. Quick support via email. Smooth 4-month experience.


img 5/5.0 08, Mar 2024

Modern and convenient

Fully online setup. Accurate tracking. Rates better than before.


img 5/5.0 06, Mar 2024

Stress-free insurance

No gimmicks. Pay only for miles. Support is polite.


img 5/5.0 27, Feb 2024

Simplicity meets fairness

Just Insure ticks the boxes for me ? simple, flexible, straightforward. The app makes sense, mileage tracking is automatic mostly, though I still need to snap an odometer sometimes. Customer service helped me when I asked about auto?renew. They were honest that my safe driving would lower rates further. Not flashy, just works.


img 3/5.0 24, Feb 2024

Tech issues made it frustrating

Missed odometer due to app failure, charges spiked. Proof didn?t help much. Support tried but didn?t resolve issue. Smart idea, bad execution.


img 3/5.0 15, Feb 2024

Not horrible, not great either

Fair pricing but poor mileage syncing. Had to manually prove usage. App is limited to few states. Support fixed it eventually, but it took time.


img 5/5.0 13, Feb 2024

Helpful team

Support helped fix photo issue. App shows clear costs. Happy with it so far.


img 1/5.0 06, Feb 2024

Worst tech experience ever

App fails to upload photos, overcharged two months in a row. Support blamed ?technical issues.? Doing all the work to keep policy working.


img 3/5.0 01, Feb 2024

Disappointing at times

Mileage tracking is inaccurate. App once wiped login during update. Support exists but it?s tiring to deal with errors often.


img 5/5.0 24, Jan 2024

Good value low?mileage

I drive under 800 miles a month and was paying too much before?now I'm seeing lower monthly costs, and still have full coverage. Their process about initial odometer pic was a bit confusing but cs team clarified in a friendly voice. No hassle, and pays right into savings. Will stay on this plan for sure.


img 4/5.0 19, Jan 2024

Mostly seamless but not perfect

Works well, especially for low-mileage users. Double charge once but fixed fast. App could be sleeker.


img 5/5.0 11, Jan 2024

No nonsense insurance

This is car insurance without the confusion. Just Insure gives clear info on coverages, pricing is based on what I actually drive. App loads fast, and I can pay weekly or monthly. I had slight trouble uploading the odometer photo once, but support walked me through it quickly. The tone was helpful, not corporate?robot. Overall it's a refreshingly honest product.


img 4/5.0 06, Jan 2024

Nice tech-forward insurance

No in-person hassle. Good support and app-based model. One unclear charge, quickly explained. Minor bugs.


img 4/5.0 30, Dec 2023

Fair rates, occasional delays

Great pricing model. App crashed during odometer upload, but support was friendly. Hope they expand nationwide.


img 5/5.0 26, Dec 2023

App?only, stress?free

I don?t like paperwork so I was glad everything?s handled in the app. Took me less than a minute to get quote. A small issue with trip tracking was solved after a chat session. They explained difference between automatic tracking vs manual. Very low stress experience so far, and coverage seems solid.


img 5/5.0 19, Dec 2023

Low effort, big savings

Once set up, it runs itself. Odometer check is easy. Big cost cuts.


img 5/5.0 15, Dec 2023

Clear terms, no surprises

I like that their terms and conditions are thorough but written clearly. They explain how missed odometer photo could trigger extra cost, so I wasn't caught off guard. I did miss once, but support reversed it when I explained. Policy is monthly, no long?term lock?in. Good.


img 3/5.0 06, Dec 2023

Mixed experience

Setup was easy and pricing low, but odometer uploads are a hassle. Missed one and was overcharged. App crashes occasionally. Not totally smooth.


img 5/5.0 02, Dec 2023

Works for variable driving

Some weeks I drive a lot, others almost none. Just Insure adapts?my bill reflects usage. I had a billing question about weekend trip, got call within a day. Their staff were patient and clarified how weekend miles counted. Feels flexible and personal.


img 1/5.0 28, Nov 2023

Horrible customer service

Billing issue took nearly a week for a vague response. Mileage was way off?recorded 500+ miles when barely driving. Disappointed with service.


img 2/5.0 21, Nov 2023

Cheap but too stressful

Price is low, but errors in mileage force constant checking. System overcharged and didn?t correct. Too much work for small savings.


img 3/5.0 17, Nov 2023

Good idea, but still buggy

Love the pay-per-mile model, but app has glitches. Trip tracking once failed and billing summaries are unclear. Support took 2 days to reply. Needs polish.


img 5/5.0 08, Nov 2023

Friendly support tone

When I had trouble understanding how auto?renew works, support staff replied in casual, friendly tone?not robotic. They sent me a quick video walkthrough. I was impressed. Mileage tracking seems accurate so far. For daily?light use, I?m happy.


img 5/5.0 04, Nov 2023

Solid experience so far

Quick signup. Weekly billing is transparent. Payment method issue resolved fast.


img 5/5.0 26, Oct 2023

No contracts, finally!

Love the freedom to cancel anytime. Easy-to-use app. Odometer reminders are helpful.


img 5/5.0 22, Oct 2023

Good for light drivers

No agents or paperwork. App answers all. Roadside question answered clearly.


img 3/5.0 14, Oct 2023

They try, but not always reliable

Concept is solid, but app was down for a week. No response until follow-up. Mileage tracking can be erratic. Watching closely before deciding to renew.


img 2/5.0 09, Oct 2023

Not what I was expecting

Started out promising, but app errors caused overcharges. Support slow and unhelpful. Monthly photo uploads feel like a chore. Too much hassle overall.


img 5/5.0 03, Oct 2023

Perfect for part-time drivers

Work-from-home lifestyle matched perfectly. Billing is fair. Good support on billing queries.


img 5/5.0 29, Sep 2023

Better than expected

Simple service. Got used to tracking quickly. Friendly support.


img 3/5.0 22, Sep 2023

Still needs refining

Billing often unclear. One month had a weird charge with no clear answer. Responses feel generic. Savings possible but comes with effort.


img 5/5.0 16, Sep 2023

Really fair pricing

Fair weekly adjustments. Slight odometer reminder issue, but support is kind.


img 5/5.0 11, Sep 2023

Easy to sign up

Took just minutes to start. App walked me through setup. Odometer upload was quick. Great for low-mileage drivers.


img 4/5.0 05, Sep 2023

Simple and non-pushy

App-based process was fast. No upselling. Missed expected discount after a year. Still happy overall.


img 5/5.0 30, Aug 2023

Transparent mileage charges

One day I drove unexpectedly extra miles?app showed a charge next day. I reached out and rep confirmed it was correct, no hidden fee. I liked that honesty. Also appreciated that they don?t hide contact details?email and phone easy to find. Good service.


img 4/5.0 27, Aug 2023

Transparent pricing, few states only

Pricing is fair and tracking helpful. Quick support, but signup asks a lot of info and it's limited to AZ.


img 4/5.0 19, Aug 2023

Not bad for the price

Costs are lower than before. Upload bugs occasionally. Responsive team. Needs expansion outside AZ.


img 1/5.0 14, Aug 2023

Frustrating from day one

App crashes constantly, missed odometer submission led to double charge. Support gave generic replies. Regretting the signup, switching soon.


img 4/5.0 06, Aug 2023

Better than expected

Fair pricing for light driving. Unclear charge explained by support. Push notifications could improve.


img 4/5.0 01, Aug 2023

Good concept, minor glitches

Low mileage plan works well. Minor app glitch affected photo, but support fixed it. Waiting for safe driver discount.


img 4/5.0 25, Jul 2023

Decent but not flawless

App saves money, though sometimes freezes on odometer uploads. Fast support. Ideal for infrequent drivers.


img 5/5.0 19, Jul 2023

Mileage-based savings are real

Paying less than half now. App tracks miles well. Worth switching.


img 5/5.0 14, Jul 2023

Affordable full coverage

I got full coverage?not just minimum?because I felt safer that way. Monthly bill is still lower than other insurers because I drive little. Submitting odometer pics is slightly tedious but not big deal. They say safe drivers may save 50 % after 12 months, hoping I get that! Good value today.


img 4/5.0 07, Jul 2023

Flexible, but a few hiccups

App is easy and affordable, but odometer photo reminder can be missed. Great for light drivers, limited availability.


img 2/5.0 03, Jul 2023

Poor customer service experience

Mileage errors took 5 days for response. No clear answers. App logs out randomly. Too stressful to continue.


img 5/5.0 28, Jun 2023

Flexible and honest

I?ve had a few policies before, but this pay?per?mile model is so flexible. I didn?t drive much in a month and got to see savings right away. Only thing was I had to remember submitting odometer pics, but after that it?s been smooth. Customer service folks are polite and direct. No gimmicks, no hidden fees. Just what I need now.


img 5/5.0 22, Jun 2023

Just what I needed

That's literally the name?and it does what I needed: car insurance I can afford. Low?cost, easy to track, and didn't take forever to set up. When I asked about extending coverage geographically, they explained well. No upsell, no fuss. I like that straightforward, honest approach.


img 4/5.0 15, Jun 2023

Saves me time and money

App is slow occasionally but digital format is convenient. Low mileage = lower costs.


img 5/5.0 09, Jun 2023

No middlemen, direct app

No agents calling me?just I do everything via app. I hate paperwork in-person, so this was great. Clear about needing photos, but they tell you in-app so no surprises. I got quote in 20 seconds, as advertised. So yes, meets expectations.


img 4/5.0 03, Jun 2023

Mostly good, few errors

One GPS overcharge fixed next month. Real-time tracking would help. Still recommend it.


img 4/5.0 28, May 2023

Customer service is great

Amazing customer service. Affordable for low-use drivers. Reinstalled app to fix a bug. Good model overall.


img 5/5.0 20, May 2023

Great support, easy app

Signing up was smooth?and what I like most is the app. It's easy to track trips and payments, and reminders help avoid missing odometer snaps. I had one small worry about my mileage being mis?recorded, but support helped me straighten it out in a calm way. No upsell or pushy tactics?just answered all my questions. For someone who don?t drive much, it's a helpful, fair option.


img 5/5.0 07, May 2023

Good fit for occasional drivers

If you only drive weekends, this is perfect. I drive 2000 miles a year roughly, and I?m paying way less than with my old provider. I had one miscalculated trip in the app but odometer photo fixed it quickly. Cs team polite, not a bot. I feel they care.


img 5/5.0 02, May 2023

Nice fair pricing

Just Insure surprised me with their pricing?low?mileage rates turned out better than expected. Signing up took me less than 20 seconds online. A few days in, they asked me to submit an odometer photo, I forgot one day and got charged a bit, but cs team was able to reverse it quickly. That was nice. Coverage seems complete, and the app is simple to use. Good experience overall?I'll probably renew.


img 1/5.0 23, Apr 2023

Can?t trust the tracking

App logged double the real mileage. Support unresponsive and only gave links to help pages. Service fails when money?s on the line.


img 4/5.0 17, Apr 2023

Good fit for infrequent drivers

Ideal for 1?2 drives/week. Small tracking error fixed quickly. Hope rates stay low.


img 3/5.0 11, Apr 2023

Could be better

Affordable if you drive less, but reminders are lacking. Missed an upload and got vague response. App feels clunky on Android.


img 5/5.0 04, Apr 2023

Useful app & flexible miles

I never thought a pay?per?mile insurance would be so easy?but Just Insure app is actually pretty helpful. I drive only to work and back, so I?m seeing savings each week. Mileage tracking works fine for me, even if sometimes I miss snapping the odometer pic. Their customer service answered my question quickly. Not perfect, but for casual drivers it's really good value. I feel less tied down than with other providers, and I appreciate that.


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