Felix Pago - Remesas Por WhatsApp
2.73/5.0
Nicole Allen
2/5.0
05, Sep 2025
Could Improve App Interface
The interface of the app is not intuitive. Certain steps are ambiguous, and I had to double verify with support to ensure that I did it properly.
Austin Young
1/5.0
24, Aug 2025
Unexpected Processing Delays
Despite completing all the procedures, my payment remained in the processing state for hours. I anticipated quicker service, particularly for urgent family purposes.
Erin Carter
2/5.0
12, Aug 2025
Difficult to Track Progress
Monitoring where your money is going throughout the process isn't easy. Improved tracking facilities would leave customers feeling more assured of the service.
Cody Clark
1/5.0
31, Jul 2025
Lack of Security Feedback
There is minimal feedback when things do not work for security purposes. I was left wondering why my transaction was rejected without a good explanation.
Megan Lewis
2/5.0
19, Jul 2025
Verification Takes Too Long
Even for small transfers, Felix Pago's verification is very time-consuming. It's inconvenient when you have to send money urgently.
Zachary White
1/5.0
07, Jul 2025
Notifications Not Reliable
I wasn't given proper notifications regarding my transfer status. I only learned things were held up when I reached out to support directly.
Rachel Hall
2/5.0
25, Jun 2025
Poor Communication on Issues
When my transaction was held up, I wasn't informed. Constant communication would make a big difference in enhancing the user experience.
Kyle Adams
1/5.0
13, Jun 2025
Transfer Limits Too Low
The sending limits are too low. I had to break up payments, which cost more in fees and took additional time.
Brianna Scott
2/5.0
01, Jun 2025
No Email Support Option
I wish there were options to contact support other than WhatsApp. Occasionally, I like using email for more in-depth problems, but it's not an option.
Nathan Wright
1/5.0
20, May 2025
Limited Country Coverage
Felix Pago only works with a few countries, making it less than ideal. I had to send money to somewhere else and wasn't able to, so I had to resort to another company.
Brendan Murphy
3/5.0
12, May 2025
Decent but Needs Improvement
Felix Pago is decent but could improve. While transfers usually work, I?ve seen occasional bugs or slow updates that left me feeling uncertain. With some platform improvements, it could become a top option for regular use.
Allison Hayes
2/5.0
08, May 2025
Delayed Confirmation
The confirmation of my money transfer arrived much later than anticipated. Without timely notifications, the process becomes uncertain and anxiety-provoking.
Serenity Stewart
4/5.0
30, Apr 2025
A Handy Tool
Felix Pago is a convenient money transfer tool, particularly for smaller transactions. I appreciate the simplicity of WhatsApp transfers, although I'm still observing the performance of the service over the long-term. To date, it's been a valuable addition to my set of financial tools.
Jacob Barnes
1/5.0
26, Apr 2025
Account Got Locked
My account was unexpectedly locked without a transparent reason, and unlocking it took several steps and hours of waiting. It was frustrating.
Jalen Morris
2/5.0
18, Apr 2025
Unclear Fee Structure
The payment system with Felix Pago is not always transparent, and I was caught out by additional fees on a single transfer. Although the money transferred, I would appreciate more clarity on charges to be completely at ease with using the service in the future.
Kayla Perry
2/5.0
14, Apr 2025
Unclear Transaction History
It is difficult to look up previous transactions on Felix Pago. A clearer, more easily accessible history feature would make money tracking much easier.
Harmony Edwards
5/5.0
06, Apr 2025
Smooth Transactions Every Time
My experience with Felix Pago has been smooth each time that I've used it. I enjoy how quick the transfers are and how convenient it is to do everything from WhatsApp. This service has been a huge help for sending support to my family quickly and securely.
Brandon Sullivan
1/5.0
02, Apr 2025
Refund Process Too Slow
When my transaction did not go through, it took long to receive my refund. As a financial service, promptness in resolution is crucial to instill confidence among users.
Dillon Collins
3/5.0
25, Mar 2025
Average Performance
Felix Pago offers average performance. While the concept is great, I?ve seen delays and needed to contact support a few times. It?s functional, but I?m cautious and watchful when using it. The potential is there, but improvements are definitely needed.
Morgan Bell
2/5.0
21, Mar 2025
Can?t Edit Transfer Details
After initiating a transaction, it is not simple to rectify errors. I typed incorrectly and had to terminate everything, wasting effort and time.
Summer Parker
4/5.0
13, Mar 2025
Reliable and Straightforward
Overall, I like Felix Pago as a trusted and simple means of sending money. It's fast, and the WhatsApp integration is handy. Slightly faster customer service response times would complete the experience.
Timothy Gray
1/5.0
09, Mar 2025
App Glitches
I encountered a few technical glitches while conducting my transactions. At times the app would hang or fail to confirm, so the entire process was unreliable.
Chase Bailey
2/5.0
01, Mar 2025
Needs More Stability
Felix Pago worked well the first couple of times, but recently I?ve faced delays and unclear updates. The inconsistency makes it hard to fully trust the service. With improvements in stability and communication, it could become a great option.
Olivia Carter
2/5.0
25, Feb 2025
Weekend Support Missing
I required assistance during the weekend, but assistance was not available. Financial services ought to be available to assist every day, not only on weekdays.
Willow Campbell
5/5.0
17, Feb 2025
Best Experience So Far
I've used various services, and Felix Pago has been one of the best for me. Transfers are quick, simple, and cheap. I particularly like that I can do everything from WhatsApp, which makes the process smooth and easy.
Patrick Ross
1/5.0
13, Feb 2025
Hidden Fees Add Up
For using Felix Pago multiple times, I saw some small sneaky charges that deducted from the final balance. More transparent fee structures would avoid surprises.
Jared Evans
3/5.0
05, Feb 2025
Useful but Buggy at Times
Felix Pago works well in most cases, but I've had some bugs or hiccups that left me apprehensive. The customer service helped out, but I'd like to see the platform more stable overall. It's a useful tool but still needs to mature.
Taylor Moore
2/5.0
01, Feb 2025
Not Reliable for Urgent Needs
Felix Pago isn't ideal for urgent money requirements. My transfer was held up, and there was no reason given, so I had to seek alternative services.
Teagan Phillips
4/5.0
24, Jan 2025
Practical for Everyday Use
Felix Pago has simplified sending money to my family on a regular basis. I like the ease of WhatsApp-based transfers, although I'm careful when sending bigger amounts. For the time being, it's a good option for daily financial assistance.
Samuel Cox
1/5.0
20, Jan 2025
System Error During Transfer
My transfer stalled in transit, and I didn't know if it had gone through. It was time-consuming to get sorted out, and the uncertainty was stressful.
Caden Roberts
2/5.0
12, Jan 2025
Customer Support Needs Work
I had to contact customer support for a problem, and the process took longer than necessary. Although the transfer finally went through, not having timely communication was annoying. Felix Pago can do a lot better in terms of improving customer support.
Sydney Long
2/5.0
08, Jan 2025
Verification Repeatedly Failed
Felix Pago verification kept failing even after I provided the right documentation. It pushed back my transfer and made me extremely frustrated.
Willow Walker
5/5.0
31, Dec 2024
Fast and Reliable So Far
My experience with Felix Pago has been great thus far. I enjoy how fast the money comes in, and the process is secure. The notifications I receive along the way make me feel more confident in the service, which is a go-to when I need to send funds back home.
Brandon Powell
1/5.0
27, Dec 2024
Support Slow to Respond
When I was having an issue, the support via WhatsApp took ages. Ticking away the hours for response to a finance-related issue is frustrating and annoying.
Garrett Martin
3/5.0
19, Dec 2024
Mixed Results
Sometimes Felix Pago sends quick, and other times the reason for delays isn't apparent. I prefer using WhatsApp, but the service isn't yet as consistently performant as needed to convince me as a long-term user. It's an interesting service, though, not flawless.
Madison Reed
2/5.0
15, Dec 2024
Exchange Rate Confusion
The exchange rate was not explained well, and my relatives got less than I anticipated. More transparency is actually necessary to build trust.
Skye Nelson
4/5.0
07, Dec 2024
Convenient WhatsApp Transfers
Felix Pago makes it quite easy to send money via WhatsApp. It's worked well for most of my transactions, though there have been a couple of minor issues along the way. Nevertheless, I like how much time it saves over more conventional methods.
Jose Hayes
1/5.0
03, Dec 2024
Lack of Clear Updates
There were no live tracking updates on my transaction. I kept wondering whether the money was processed, and support was not very responsive when I contacted them.
Trenton Harris
2/5.0
25, Nov 2024
Frustrating Delays
I experienced frustrating hold-ups in attempting to remit money to Honduras. Although customer service ultimately answered the issue, the hold-up placed undue stress upon my family. Felix Pago holds promise, but reliability in times of crisis must be strengthened.
Emily Brooks
2/5.0
21, Nov 2024
Transfer Took Too Long
I sent money to Mexico via Felix Pago, but it took longer than indicated. My family were expecting it, and it created unwarranted stress for them.
Lyric Allen
5/5.0
13, Nov 2024
Smooth and Easy Process
Each time I've made use of Felix Pago, the experience has been seamless and effortless. My family enjoys the quick delivery, and I enjoy the reasonable charges. The ease of integration with WhatsApp makes it all easy, and this service is now an integral part of my financial cycle.
Adam Price
1/5.0
09, Nov 2024
Account Locked Without Reason
My account was arbitrarily locked without notice after a string of successful transactions, and recovering it was a lengthy, annoying process. I had to undergo additional verification and wait days for resolution, with no apparent reason. This was enough to destroy my confidence in the service and have me look for alternatives that provide more account stability and customer support.
Cody Young
3/5.0
01, Nov 2024
Good But Not Perfect
Felix Pago is fine for simple transfers, but the response time from customer service could be quicker. Sometimes I need immediate assistance, and waiting too long is nerve-wracking. Generally, it's a useful service, but there is certainly room for improvement.
Lauren Bennett
2/5.0
28, Oct 2024
Can?t Edit Mistakes Easily
After you initiate a transaction with Felix Pago, it's difficult to correct errors. I mistakenly typed in the wrong recipient details and couldn't modify them before sending the money. Correcting the mistake involved a lot of going back and forth with support. Including a basic review-and-edit option before confirming would save time and avoid unnecessary errors that cause unnecessary hassles.
Naomi Carter
4/5.0
20, Oct 2024
A Modern Solution
Felix Pago is a modern, tech-friendly solution for sending money. Using WhatsApp makes it simple, though I?d like to see additional payment methods or added security features for larger transfers. Still, it?s a convenient service for many families.
Kevin Sanders
1/5.0
16, Oct 2024
Verification Errors
A number of times, I experienced errors in Felix Pago's verification process, inhibiting my transactions from being processed. Despite resubmitting my documents, the system continued to reject them. Not only did this hold up my transfers but also made me frustrated and stuck. Enhancing the verification system and providing a quicker solution for these errors would mean a lot for frequent users.
Shawn Clark
2/5.0
08, Oct 2024
Needs More Transparency
I discovered that the exchange rates presented at the beginning did not completely align with what was utilized when making the transaction. During the transfer, which was being managed by Felix Pago, I wished that communication regarding fees and rates could be clearer. It's a good service but certainly not perfect.
Julia Howard
2/5.0
04, Oct 2024
No Weekend Support
I experienced a problem with a transfer at the weekend, and to my surprise, no one was available to assist until Monday. For a money-handling service, having restricted support availability is a major disadvantage. Issues can occur at any time, not only between Monday and Friday. Increasing support coverage to weekends would make Felix Pago feel much more reliable.
Willow Lewis
5/5.0
26, Sep 2024
Always Fast and Reliable
I have been using Felix Pago for many months, and it is always fast and secure. Money is sent to my family quickly, and the charges are fair. The WhatsApp integration is particularly easy, which makes it one of the best for frequent transfers.
Aaron Kelly
1/5.0
22, Sep 2024
Transfer Limits Frustrating
I was annoyed to discover that there are tight restrictions on how much you can send in one go with Felix Pago. Although this may be suitable for minor payments, it's inconvenient if you need to send bigger sums to relatives in an emergency. It made me have to split transactions or seek alternative services, which wasted time and created unnecessary inconvenience to what should have been a straightforward process.
Dustin White
3/5.0
14, Sep 2024
Mixed Feelings on Reliability
There have been periods when Felix Pago functioned perfectly, but I've also had the occasional glitch with delayed confirmations. It's convenient, but I believe they still need to get better at consistency if they're going to compete with more mature money transfer services.
Samantha Griffin
2/5.0
10, Sep 2024
Needs Better Communication
Communication throughout the transfer process can certainly be made better with Felix Pago. There were instances when I had no idea if the payment went through or what the sender had to do next. Having clearer updates and progress notifications sent at regular intervals would make the uncertainty smaller and the entire process smoother and more reassuring for the sender.
Jade Hall
4/5.0
02, Sep 2024
Easy and Practical
Felix Pago is a highly convenient method of sending money via WhatsApp. It's quick and straightforward for the most part, but occasionally I am concerned about security for higher amounts. Generally, it's been a helpful service that has allowed me to assist family members in an efficient manner.
Tyler Watson
1/5.0
29, Aug 2024
Not Always Reliable
After using Felix Pago for several months, I?ve noticed that the reliability can vary. While most transfers go through without issues, there have been enough failed or delayed transactions to make me nervous. When it comes to sending money to family, consistency is key, and the occasional glitches have made me rethink whether to continue using the service in the long term.
Clayton Adams
2/5.0
21, Aug 2024
Delays on Large Amounts
While small transactions work fine, I encountered a problem when transferring a large sum. It was slower than usual, and I had to contact them several times to find out what was going on. Felix Pago is promising, but they should do better with processing larger transactions.
Eva Peterson
2/5.0
17, Aug 2024
Limited Transaction History
One thing I did not like about Felix Pago is that the transaction history is so limited. Attempting to look at previous transfers to confirm information is frustrating because records are not always available or complete. For individuals who send money frequently, a clear, easy-to-search transaction history would be a significant improvement in managing one's finances and keeping everything in order.
Savannah Scott
5/5.0
09, Aug 2024
Great for Families Abroad
Felix Pago has been a trusty means of reliable money sending to family in Mexico. I like how reliable and quick the process is, and the integration with WhatsApp comes as naturally as it does. To date, the service has surpassed all my expectations in family transfers.
Justin Cook
1/5.0
05, Aug 2024
Support Only Via WhatsApp
While making it simple to send money by integrating into WhatsApp, it also restricts the channels through which you can seek assistance when something fails. Felix Pago's customer support is available only via the app, which may be sluggish and ineffective. At times, more direct means of support such as phone or live chat would speed up resolving issues, particularly when handling emergency financial matters.
Derek Wright
3/5.0
28, Jul 2024
Average Experience Overall
My experience with Felix Pago has been varied. At times the transfers are instantaneous, and at other times there is some delay without any explanation. The customer support is courteous but not too quick to reply. I appreciate the idea, but the implementation could be more timely.
Caroline Rivera
2/5.0
24, Jul 2024
Exchange Rate Unclear
The exchange rate used by Felix Pago is not always clear, which leads to confusion about how much money will actually arrive. On several occasions, the amount received by my family was noticeably less than expected, even after accounting for fees. Clearer communication about the exact rates being applied at the time of transfer would help avoid this frustration and make the service feel more trustworthy.
Brooke Hayes
4/5.0
16, Jul 2024
Convenient for Small Transfers
It's very convenient to send money via WhatsApp. Felix Pago does small transfers really well, but I don't want to send large amounts until I see a little more consistency. For now, it's a good option for fast, small family assistance.
Brandon Murphy
1/5.0
12, Jul 2024
Inconsistent Transfer Times
One annoying thing about dealing with Felix Pago is the unpredictability of how quickly transfers are delivered. At other times, funds arrive within a few hours while, at times, it could take over one day without knowing why. With this unpredictability, planning in advance becomes uncertain, particularly where urgent use of the funds is required. Making the timeline both consistent and explainable would ease a lot concerning the reliability of the service.
Grant Barnes
2/5.0
04, Jul 2024
Needs Better Communication
I experienced a problem where my transfer failed to process the way I wanted it to, and it took some time for an update. Although Felix Pago did manage to solve the problem, I feel they can do better with the communication process when there is a problem. It left me uncertain for a bit.
Anna Stewart
2/5.0
30, Jun 2024
Limited Country Options
While Felix Pago is suitable for some locations, I was frustrated with the few countries to which you can send money other than Mexico, Guatemala, or Honduras. Transferring money beyond those areas wasn't an option, so I had to seek alternative services. It's unfortunate since the ease is excellent, but having less extensive coverage makes the platform not as useful for individuals with loved ones in other Latin American nations.
Piper Perry
5/5.0
22, Jun 2024
Fast Service and Helpful Support
Felix Pago is great for remitting money to my family. I enjoy the simplicity of using WhatsApp, and the transfers take place in a matter of minutes. The customer support was cooperative when I had a minor glitch, so the entire process was reassuring and hassle-free.
Jonathan Morris
1/5.0
18, Jun 2024
Refund Process Frustrating
When a transaction did not go through, I was assured a refund via Felix Pago, but the process proved to be lengthy and tedious. I had to constantly pester customer support, and the money did not re-enter my account as speedily as expected. For a money service, effective and trustworthy refunds are paramount, and I was thus deterred from continuing to utilize the platform for subsequent transfers.
Brendan Sullivan
3/5.0
10, Jun 2024
Good but Could Be Smoother
Although Felix Pago is easy to use in most cases, there was a one-time delay for one of my transfers to Honduras. The customer support team assisted me, but I wished it had been less complicated. It's a great option, though, with a bit of wiggle room yet.
Lucy Edwards
2/5.0
06, Jun 2024
Long Resolution Times
One transfer problem I had with Felix Pago took way too long to sort out. After several messages and follow-ups, the issue wasn't resolved for days. Holding out that long when there is money involved causes undue stress. I like the idea of utilizing WhatsApp, but they need to do a much better job of sorting out issues quickly and making sure issues don't go on for days on end.
Autumn Bell
4/5.0
29, May 2024
Quick Transfers but Room to Improve
The speed of Felix Pago is impressive, but sometimes the exchange rates fluctuate more than expected. Overall, it?s a convenient option, especially using WhatsApp, though I?d like to see more stability in rates to feel fully confident in using the service regularly.
Nicholas Collins
1/5.0
25, May 2024
Confusing User Experience
Despite being part of WhatsApp, the experience as a user was more perplexing than I had anticipated. Instructions were not always explicit, and I had to second-guess what came next. With money, there is a need for clarity. I was looking for an easier process, but I got many confusing points, particularly in verifying payment information. As a whole, it made me question using it again.
Devon Gray
5/5.0
17, May 2024
Consistently Positive Experience
Felix Pago always provides a good experience each time I have to send money. The WhatsApp-based platform is convenient to use everything from my phone, and the transfer speed is impressive. My relatives in Mexico always receive the money promptly, and I get notifications to verify when it's reached them. Another standout is the clarity of fees and exchange rates ? I always know what to expect, with no surprises. Every time I have had a query, customer service has been cheerful and helpful. Compared to mainstream money transfer agencies, Felix Pago seems a lot more new-fangled and convenient, cutting down on my time and stress. It?s become my preferred choice for supporting my family, and I?m happy to recommend it to others looking for a reliable and easy-to-use remittance solution.
Claire Parker
2/5.0
13, May 2024
Not Suitable for Urgent Needs
Felix Pago may be suitable for normal transfers, but in cases of urgent requirements, it is inadequate. I required sending money fast to relatives, but the transaction was delayed inexplicably. The absence of assured delivery time makes it difficult to depend on this service if time is important. For immediate money transfers, I'd most likely seek another service that assures more certainty.
Hope Carter
5/5.0
05, May 2024
Excellent Service Every Time
Every time I?ve used Felix Pago, the experience has been excellent. The service is incredibly convenient, thanks to its integration with WhatsApp, and it?s reassuring to know that my family in Honduras receives the funds quickly and without issue. The whole process is smooth from start to finish, with clear instructions and timely updates along the way. I particularly appreciate that the service is secure-feeling ? I never have to worry about where my money is or when it will get there. The fees are reasonable, and I like the competitive exchange rates. It's a nice change of pace to be able to use a platform that values both my time and my money. I've recommended Felix Pago to friends and relatives, and they've had the same fantastic experiences. This service has indeed become part of my fundamental ways of maintaining my loved ones in our hometown.
Ryan Bailey
1/5.0
01, May 2024
Notifications Lacking
One of the largest frustrations I experienced using Felix Pago was not receiving timely notifications. I made a transaction and anticipated frequent updates, but I didn't hear anything until later. There must be more real-time tracking and better communication to reassure senders that their funds are en route. Otherwise, the entire process feels ambiguous and unreliable, which erodes trust.
Preston Ross
5/5.0
23, Apr 2024
Seamless and Efficient Process
Felix Pago provides a smooth and convenient money transfer process. I no longer have to go to a physical location or stand in line just to send money back home. Through WhatsApp, I can finalize the transaction wherever I am, and the process only takes a few minutes. My relatives in Guatemala always receive the funds promptly, which has been a big relief during times when urgent assistance was required. I also enjoy how transparent and upfront the service is regarding exchange rates and charges. The customer support staff are courteous and accommodating whenever I have had a question. Overall, Felix Pago has introduced comfort and trust in something that once was stressful and laborious. I appreciate this contemporary solution perfectly integrated into how we communicate and handle money in today's day and age.
Audrey Campbell
2/5.0
19, Apr 2024
Hidden Charges Add Up
With Felix Pago, it appeared cheap at first, but once I made a few transfers, I noticed that there were concealed charges and fees piling up. The website is not always transparent about how much it costs to send money, particularly if you consider the exchange rates and other deductions. It is disheartening to receive less money at the receiving end than initially anticipated. Transparency regarding the actual costs would be welcome.
Trinity Moore
5/5.0
11, Apr 2024
User-Friendly and Quick Service
My favourite thing about Felix Pago is that it's so easy to use. From the first time I ever used it, the process was straightforward and the entire procedure was done via WhatsApp without any hassle. Transferring money to my relatives in Mexico has never been easier or quicker. I like the fact that I get immediate notifications as soon as the money has been sent, which reassures me. The fees are reasonable for the transaction, and the exchange rates are comparable to ? if not superior to ? several other services that I have used in the past. Having reassurance that I can use Felix Pago with significant transfers that support the well-being of those that I care about is important to me. I've suggested the service to my friends, and they've had experiences as good as mine. It's a contemporary, efficient system for international money transfers that actually works.
Joshua Evans
1/5.0
07, Apr 2024
Unresponsive During Issues
When a transfer failed to show up on time, I contacted Felix Pago's customer support team but heard nothing for nearly a whole day. The non-response was annoying, especially since the money was critically needed by my Mexican family. Although the integration of the platform with WhatsApp is convenient, poor issue handling makes it difficult to trust for serious transactions.
Caleb Cox
5/5.0
30, Mar 2024
Dependable Money Transfers
Felix Pago is now my default service to send funds to my relatives in Guatemala. The ease of use provided by the platform's integration with WhatsApp makes it incredibly easy, and I like how reliable it is. The transfers are always quick, usually taking less than an hour to arrive. I also like the transparency provided throughout the process, with updates delivered frequently to confirm once the transaction is done. The service is secure and safe, which is extremely vital when handling personal finances. Although I was hesitant at first to use a newer service, Felix Pago has gone above and beyond my expectations each time. It's wonderful to know that I can do everything from my phone without having to go to a physical office. The fees are not too bad, and the exchange rates are good. Overall, I?m impressed and grateful to have found such a reliable money transfer option.
Sophie Phillips
2/5.0
26, Mar 2024
Too Many Verification Steps
I get the security necessity, but Felix Pago's verification process seems excessive. Every time I attempted to send funds, I was greeted with ongoing verification processes that took a toll on the transaction. It's annoying to experience the same security checks repeatedly when you're just trying to send a small amount. Simplifying this aspect of the process would make the service so much easier and efficient to use.
Skylar Long
5/5.0
18, Mar 2024
Fast, Safe, and Transparent
I've used a few money transfer companies, but Felix Pago is exceptional for being fast, secure, and transparent. It's all done via WhatsApp, which is a huge bonus as it saves you from having to switch between applications. The entire process is easy to see, and I'm always in the know regarding where my cash is in the transfer system. My family members back in Honduras never experienced any problems getting the money, and they like how quickly the money shows up. The charges are low, and I prefer that there are no unexpected fees. Customer support was great every time I had an inquiry, so the whole experience was seamless and trustworthy. It's nice to work with a service that naturally incorporates into my lifestyle. I would highly recommend Felix Pago to anyone in search of a convenient and effective means of money remittances to back home.
Christopher Roberts
1/5.0
14, Mar 2024
App Freezes and Bugs
While the concept of sending money via WhatsApp sounds alluring, my experience was hampered by technical glitches. The Felix Pago platform hung during a transfer, and I had no idea if the payment had successfully gone through. There was no instant confirmation, making me anxious, and I had to spend time verifying everything twice with support. This experience invalidates the convenience that the app promises.
Wesley Powell
5/5.0
06, Mar 2024
Perfect for Family Support
Felix Pago has saved me from having to go down to the local money transfer store to send money back home. I love that I can just use WhatsApp to complete the whole transaction ? no additional apps, no additional steps. My relatives in Mexico get the money quickly, normally within a few minutes, and I always receive notifications along the process. What impresses me is how easy it is to use, even for individuals who are not very tech-smart. The instructions are simple, and the customer support department is on hand if required. It's also comforting that the fees are both reasonable and transparent. Compared to the services used previously, Felix Pago seems contemporary and designed for the way we communicate nowadays. It saves time and makes me feel at ease knowing that my family is provided for. I'm glad I discovered this service and will continue to use it.
Ella Walker
2/5.0
02, Mar 2024
Customer Support Needs Work
I ran into a technical problem using Felix Pago, and the support team was slow to respond. It took multiple messages and long waiting times to get any sort of update. Given that we?re dealing with people?s money, the support should be much faster and more proactive. While the concept is convenient, the poor support experience has made me cautious about using the service again for future transfers.
Summer Reed
5/5.0
23, Feb 2024
Convenient and Stress-Free
Felix Pago makes transferring money to my family back home in Honduras hassle-free and convenient. I used to fear long queues and slow processing by conventional agencies, but with Felix Pago, everything is so simple and can be done straight from my phone. The site is user-friendly, and the integration with WhatsApp is genius, further making it easier. I particularly value the instant updates that keep me posted on the status of my transfer. I feel secure in knowing my relatives will receive the money they require in a short while. The charges are reasonable, and the exchange rates competitive, making the service a sure bet for everyday use. All in all, Felix Pago has simplified the provision of financial support to my relatives and made it more convenient than I ever thought possible. It's presently my preferred mode for making remittances.
Andrew Martin
1/5.0
19, Feb 2024
Failed Transfer Without Notice
I had a failed transfer when attempting to send money to Guatemala, and the most annoying thing was that there was no notification of the problem. I only discovered it when my family informed me that they hadn't received the money. Reaching customer service took time, and the problem was only solved after multiple follow-ups. It made me doubt the trustworthiness of using WhatsApp for critical transactions such as this.
Garrett Hayes
5/5.0
11, Feb 2024
Easy Transfers Over WhatsApp
To use Felix Pago for the very first time was surprisingly convenient. I did not have to install another app as everything went without a hitch using WhatsApp, which I already had installed on my phone. It was easy following the steps, and I did not mind transferring money to my family in Mexico. What stunned me was how fast the money was transferred ? the money had reached them in under an hour. The customer support team was also quick to respond when I had a small query regarding the process. It is a contemporary way of doing remittances that seems to be designed specifically for those who need the simplicity and consistency. I will keep using Felix Pago for my subsequent transfers because it seems to fit perfectly into my day-to-day communication arsenal. It's an excellent way of staying connected while assisting family simultaneously.
Lily Nelson
2/5.0
07, Feb 2024
Unclear Exchange Rates
Although Felix Pago makes money transfer business, I also observed that the exchange rates used by them are not always transparent. I have seen them shortchange my family a couple of times from what I had calculated. Getting it clarified from support was not effective. If the company desires to gain trust, they need to provide clarity initially regarding how the exchange rate is calculated before completing transfers.
Paige Brooks
5/5.0
30, Jan 2024
Fast and Reliable Service
Felix Pago has totally revolutionized the way I make payments to my relatives in Guatemala. The whole process is very quick, and all of it takes place on WhatsApp, which is something I'm already using on a daily basis. It's easy and trustworthy, and my relatives would typically get the money in a matter of minutes. I like the transparent updates during the process, informing me precisely when the transfer was finalized. Compared to traditional services, it saves me time and avoids unnecessary trips to a physical location. While no service is perfect, Felix Pago consistently meets my needs and gives me peace of mind. If you?re looking for a practical solution to send money back home, this is definitely worth trying.
Matthew Harris
2/5.0
26, Jan 2024
Slow Transfer and Delays
I attempted to send money through Felix Pago to Honduras, and the experience was less than ideal. The transfer was much slower than it was represented to be, taking more than two days when it was supposed to be a rapid delivery. This was stressful for my family on the receiving end. The customer care was courteous but not very effective in any way except to ask me to wait. I expected a smoother process, particularly with the ease of using WhatsApp. There is room for improvement.
Spencer Price
2/5.0
18, Jan 2024
Needs Better Transaction Logs
The application does not provide a clear, detailed transaction history for users to see previous transfers. Easy access to previous transaction information is important for tracking finances. Felix Pago needs to focus on enhancing this feature so that users can effectively keep track of their financial records.
Chloe Allen
5/5.0
14, Jan 2024
Very Convenient Service
Felix Pago has been highly convenient. It is not necessary to go somewhere to transfer money, and it all works effortlessly through WhatsApp. It is speedy, easy, and serves to maintain relations strongly across borders and is therefore a reliable service.
Jenna Bennett
1/5.0
06, Jan 2024
Platform Feels Unstable
Using Felix Pago often felt unstable, with random errors and lag during transactions. It?s concerning when you?re moving money and the platform doesn?t consistently perform. More robust infrastructure and regular maintenance would help reduce user stress and improve confidence.
David Young
4/5.0
02, Jan 2024
Works Well with WhatsApp
No need for a different app to make payments is a big plus, making Felix Pago extremely convenient. Transfers are typically fast, and the explicit instructions given while doing so keep everything in order and easy to understand.
Trevor Sanders
2/5.0
25, Dec 2023
Refunds Are Not Swift
When I requested a refund after a transaction failure, it took much too long to process. Prompt refunds are essential in building and sustaining trust in a financial platform. Felix Pago needs to streamline its back-end operations to process these requests more quickly and with better communication.
Grace Wright
5/5.0
21, Dec 2023
Feels Secure and Simple
The greatest attraction of Felix Pago is that it is safe. Having faith that the money will reach safely is crucial, and the process is easy. Notifications via WhatsApp ensure one is informed at each step of the transaction, thus a stress-free process.
Faith Howard
1/5.0
13, Dec 2023
Account Locked Unexpectedly
My account was unexpectedly locked without any apparent reason, and unlocking it took time and frustration. A financial service ought to deal with such critical account problems promptly and have transparent guidelines for impacted users. Felix Pago did not perform well in that regard.
Michael Carter
4/5.0
09, Dec 2023
Easy to Use, Helpful Support
Felix Pago is easy to use, and when there are problems, the support staff is quick to respond and assist. Transfers have been successful, and it feels safe doing them. It's a good idea to check the rates beforehand, but overall, it's an excellent service.
Tristan Kelly
2/5.0
01, Dec 2023
Customer Support Needs Upgrade
The customer support process was slow and outdated. Responses on WhatsApp were delayed, and there was no proper escalation channel for critical issues. Upgrading the support system with live chat or dedicated help lines would make a huge difference in the customer experience.
Natalie Clark
5/5.0
27, Nov 2023
Smooth and Stress-Free
It's no longer stressful to send money thanks to Felix Pago. The interface is easy to use, and so far no issues have been faced. Operating all the activities on WhatsApp offers one additional comfort factor that it is difficult to beat.
Brooke Griffin
1/5.0
19, Nov 2023
Low Sending Limits Frustrating
The sending amounts were so limited that I was forced to split my transfer in several transactions. This required more work and, in certain cases, additional costs. Felix Pago can help by providing verified users with more generous sending limits to make things easier.
Alexander Lewis
4/5.0
15, Nov 2023
Good Service, Fair Rates
Utilizing Felix Pago has been a pleasant experience. The fees are reasonable, and the funds tend to arrive on time. Most enjoyable is how comfortable it feels by being managed from start to finish on WhatsApp, keeping everything in one place.
Dakota Watson
2/5.0
07, Nov 2023
Limited Coverage for Countries
I needed to send money beyond Mexico, Guatemala, or Honduras, but Felix Pago does not support more countries. This makes it less useful, and I had to look elsewhere. Adding more countries would make it a better competitor in the money transfer market.
Abigail White
5/5.0
03, Nov 2023
Quick, Easy, Reliable
What is notable is how fast and convenient Felix Pago is. The ease of using WhatsApp is welcome. Everything is dependable, and the notifications ensure there is knowledge of where the money is in the process of transferring.
Angelina Peterson
1/5.0
26, Oct 2023
App Freezes During Payment
A few times, the Felix Pago app would freeze just as I was making a payment. I had to restart it and pray that it did not double-charge me. These technical issues need to be a priority for any financial institution that is processing sensitive transactions.
Daniel Hall
4/5.0
22, Oct 2023
Works Well Most Times
Most of the time, Felix Pago works perfectly. There was one occasion when it took longer than expected, but that?s been rare. It?s still the preferred method because of its ease and the good communication throughout the process.
Logan Cook
2/5.0
14, Oct 2023
Lack of Security Feedback
When my transaction was held up for security purposes, I was not explained to or directed clearly enough about what to do next. This confused and scared me. More communication and feedback at security checkpoints would decrease frustration among users.
Victoria Adams
5/5.0
10, Oct 2023
Seamless Transfers
Felix Pago has made sending money to family easy. The WhatsApp link makes it second nature. There is no need to learn a new program or go to a store. The process seems effortless, and the money always comes in a hurry.
Destiny Rivera
1/5.0
02, Oct 2023
Unexpected Processing Delays
Despite following all the steps to the letter, my transfer remained in processing for hours without reason. For a service that promotes fast transfers, this was disappointing. Consistency and reliability are areas Felix Pago needs to work on to retain customers.
Benjamin Baker
4/5.0
28, Sep 2023
Generally Reliable
This service has proven to be reliable when transferring money to Guatemala. Delivery times and rates are always double-checked, but so far, everything has worked well. Customer support was responsive and helpful when there was a question.
Hunter Murphy
2/5.0
20, Sep 2023
Poor User Interface Design
The app interface was clunky and unintuitive. Some of the steps were not well explained, and I had to try to figure out what to do next. A more refined design with better instructions would make the user experience much smoother and cut down on errors.
Elizabeth Scott
5/5.0
16, Sep 2023
Trustworthy Service
Felix Pago gains trust by reliably sending money securely. Transparent confirmations keep everyone updated, and transactions never failed. It has greatly helped minimize the anxiety of making remittances across borders, so it is a top option.
Mikayla Stewart
1/5.0
08, Sep 2023
Unclear Transfer Tracking
After I made the payment, it was not immediately possible to see how far the money had gone. I was forced to constantly manually check and even then wasn't certain whether it had been deposited. Felix Pago must do better with a more open tracking system to allow users to trace their transfers step by step.
James Myers
4/5.0
04, Sep 2023
Convenient and Helpful
Felix Pago is a simple means of supporting loved ones. The integration via WhatsApp is welcome, and the process is easy. At times, exchange rates do change, but such is to be expected. The best thing is that money is received safely.
Blake Morris
2/5.0
27, Aug 2023
Hard to Edit Mistakes
I inadvertently input incorrect recipient information, but Felix Pago didn't make it as easy to fix. I was forced to redo the entire transaction, which wasted a lot of time. It would be a great idea to include an edit or correction feature for small things before the final submission.
Amelia Green
5/5.0
23, Aug 2023
Quick and Simple
Felix Pago is impressive in how fast it is. Transferring money to Honduras was done instantly. Keeping us posted on what was happening during the transfer took away any anxiety. The service will most certainly be utilized again in the future.
Destiny Edwards
1/5.0
15, Aug 2023
No Email Support Available
The only option to contact Felix Pago support was via WhatsApp, which is not always best. At times, email or a ticket system is preferable to deal with detailed problems. Introducing more communication channels would improve the customer support experience.
William Fox
4/5.0
11, Aug 2023
Smooth Overall
The experience with Felix Pago has been largely seamless. There was once a slight delay, but it wasn't a big deal. Having WhatsApp still makes it worthwhile, and this will continue to be the preferred way for everyday transfers.
Devin Collins
2/5.0
03, Aug 2023
Notifications Were Unreliable
The notifications for my transfer were inconsistent. Sometimes they arrived late or not at all, leaving me to wonder if the transaction was completed. Better notification systems would help reassure users that their money has been safely sent and received.
Charlotte Hill
5/5.0
30, Jul 2023
Makes Life Easier
It was a bother to send money home before, but Felix Pago has made it so much simpler. None of this waiting in queues or fearing lengthy processes. A few clicks on WhatsApp and the money arrives. That simplicity does make a lot of a difference.
Sierra Parker
1/5.0
22, Jul 2023
Hidden Costs Add Up
Initially, the service was reasonably priced, but eventually, I saw tiny hidden fees and horrible exchange rates pile up. Felix Pago should clearly state all their charges in advance so people understand precisely how much they are paying and what their recipients receive.
Gabriel King
4/5.0
18, Jul 2023
Very Handy and Clear
It's surprisingly easy to transfer money via WhatsApp. The process is straightforward, and the money is received without problems. It would be wonderful to have more destination countries available in the near future, but until then, it serves well for Guatemala transfers.
Alex Bailey
2/5.0
10, Jul 2023
Lack of Weekend Support
I encountered problems one Saturday, yet Felix Pago support was inaccessible. It frustrates me not to be able to receive aid outside of weekday business hours when there is often money involved. Providing full-time or even weekend support would go a long way.
Isabelle Wood
5/5.0
06, Jul 2023
Excellent for Mexico Transfers
Felix Pago is now the money-go-to for sending money to Mexico. It's convenient, and the confirmations provide peace of mind. Not requiring another app keeps it simple. Family members like that they get the money so quickly.
Amber Campbell
1/5.0
28, Jun 2023
Limits on Amounts Are Low
The sending limits on Felix Pago were too low for my needs. I had to break the payments into several transactions, which resulted in additional fees and wasted time. Raising the transfer limits or providing flexible options would make the service much more convenient.
Ethan Case
4/5.0
25, Jun 2023
Dependable but Needs Updates
The service has been good, but it would be nice to have better tracking features. Occasionally more detailed tracking information is needed. Nevertheless, the transfers proceed without issues, and the support staff responds quickly when called upon.
Dylan Evans
2/5.0
16, Jun 2023
Poor Communication on Delays
When there was a delay, I was not notified appropriately. I had to call myself to understand what was going on. Improved proactive communication by Felix Pago would make the customers feel up-to-date and prevent unnecessary frustration during the process of transfer.
Adeline Reed
5/5.0
13, Jun 2023
Great Option for Families
What impresses most is the simplicity. Felix Pago seems designed for families who would like an easy way to transfer money. Integrating with WhatsApp makes it feel comfortable, and the operation has been uniformly quick and transparent.
Kaylee Phillips
1/5.0
04, Jun 2023
Refund Process Took Too Long
When my payment did not go through, obtaining a refund was a tedious process. I had to wait for days and keep calling back. A refund should be processed quickly by a financial service to ensure user trust. Felix Pago's slow refund process discouraged me from attempting again.
Oliver Parks
4/5.0
01, Jun 2023
Good, but Watch the Exchange
Money has been sent smoothly in general, although do double-check the exchange rate carefully every time. The service itself is excellent and avoids the trouble of having to go out and send money. It's eased life when assisting family financially.
Cameron Roberts
2/5.0
23, May 2023
Long Verification Process
Although I provided the mandatory documents, the verification process took much longer than it should have. This resulted in delays in sending money when time was of the essence. More streamlined and quicker verification would greatly enhance the service.
Josephine Ellis
5/5.0
20, May 2023
A Game Changer for Us
Felix Pago has actually made sending money back to his parents in Mexico a breeze. No more going to stores or downloading additional apps. It's just doing it via WhatsApp, making the entire process smooth sailing. The confirmations reassure that it went through smoothly.
Brittany Walker
1/5.0
11, May 2023
Glitches During Transactions
I encountered app glitches when trying to complete a payment. The system froze midway, leaving me unsure if the transaction went through. This lack of reliability is concerning when dealing with money. Felix Pago should prioritize app stability to improve the overall experience.
Samuel Lowe
4/5.0
08, May 2023
Simple and Effective
The money transfer process to Honduras was surprisingly convenient. The directions were easy to follow, and the money came through in good time. I like how easy the process is. Just a few taps and it's complete, which saves a lot of time.
Brandon Martin
2/5.0
29, Apr 2023
Exchange Rates Seemed Unclear
I observed that the exchange rate provided by Felix Pago was not as competitive as I had imagined. The amount that finally arrived was not as much as expected, and I could not find proper reasons. Further transparency in the rates would create more trust among customers.
Penelope Carr
5/5.0
27, Apr 2023
Reliable Every Time
Felix Pago has made sending money home feel easy. I like how it's integrated into WhatsApp, which I use already anyway. Transactions are transparent, and I feel I'm in the know at every step. It's been reliable in helping to support family back home.
Chelsea Nelson
1/5.0
17, Apr 2023
Support Was Hard to Reach
When my transfer didn't go well, I tried to reach them via WhatsApp but had to wait for hours to get any type of response. For a money transfer business, particularly one dealing with family and personal finances, quick support is essential. Felix Pago lagged in this regard.
August Cline
4/5.0
15, Apr 2023
Fast Transfers, Minor Hiccups
The money usually gets to Guatemala quickly, and the rates are decent. Once, there was a small delay, but customer service helped clear it up without much trouble. Overall, a reliable service I?ll keep using.
Jordan Harris
2/5.0
05, Apr 2023
Delayed Transfers Create Stress
I used Felix Pago assuming it would provide prompt service, but the transfer took longer than anticipated. The money was needed by my family, and the delay caused undue stress. Although the platform seems quick on WhatsApp, the speed must be improved to satisfy urgent demands.
Eloise Cooper
5/5.0
03, Apr 2023
Smooth and Convenient
Transferring money to family in Mexico is so easy with Felix Pago. Sending through WhatsApp is as easy and as familiar as texting a message. It's quick, and the charges are reasonable. I like that you don't need to download an extra app in order to transfer.
Felix Pago - Remesas por WhatsApp
Address
2261 Market Street #4469
94114
San Francisco
United States
Website
felixpago.com
Email
ayuda@felixpago.com
Telephone
16693333549
