50 reviews found
img 4/5.0 17, Aug 2025

Knowledgeable and polite staff

Staff took time to suggest teas based on my preferences and were otherwise friendly. Browsing felt relaxed and informative.


img 4/5.0 04, Aug 2025

Flavor depth in iced teas

Tries like Passionfruit Vanilla iced tea have imaginative flavour profiles?sweet fruit balanced with black tea base. A refreshing pick, especially in warmer weather.


img 5/5.0 23, Jul 2025

Thoughtful service and peaceful caf?

The moment you walk in, there's a sense of calm. The lighting, music, and layout of the tea lounge feel intentionally designed for relaxation. Staff offered samples based on my favorite flavor profiles and even gave pairing suggestions. The gluten-free menu is a major plus for people with dietary needs. I tried the cranberry chicken sandwich with a pot of vanilla rooibos?both were great. Tea lovers will definitely feel at home here.


img 2/5.0 11, Jul 2025

Some blends lack character

A few teas seemed really flat despite following instructions. Some stronger blends are enjoyable but others feel watered?down.


img 2/5.0 26, Jun 2025

Delivery delays with no updates

Shipping took over seven days within local area. Customer support didn?t provide updates.


img 5/5.0 05, Jun 2025

Lovely caf? with good lunches

The caf? atmosphere felt calm and charming. They served a light gluten?free lunch menu alongside tea. Everything was fresh and nicely presented.


img 5/5.0 20, May 2025

Reliable online purchase experience

Ordered tea online after tasting in store. Website easy to navigate, shipping fast, and packaging neat. Tea quality matched store taste.


img 1/5.0 09, May 2025

Misleading product photos and refund policy

Product images made items seem full?size but actual items were smaller. Return costs and shipping fees made refund impractical. Combined with unresponsive support, the experience was frustrating above price tag.


img 1/5.0 22, Apr 2025

Overpriced compared to quality

Pricing seems high for basic blends. Some strong flavours are good, but overall infusions feel inconsistent for cost.


img 4/5.0 03, Apr 2025

Tea events worth attending

Attended a Mother's Day tea event with a few friends. The setup was charming?white linens, floral china, and individual pots of tea. Food was light but satisfying. We were able to try multiple blends and even got small samplers to take home. Staff were friendly and seemed excited to share knowledge. Would?ve liked a few more savory food options, but otherwise it was lovely.


img 2/5.0 27, Mar 2025

Overpriced and inconsistent blends

Some teas delivered strong aroma and flavor, while others were flat or bland. Pricing felt high?English Breakfast at $0.20/g seems excessive given quality elsewhere. As a newcomer, less expensive vendors seem safer. Quality control feels spotty; not ideal if reliability matters.


img 5/5.0 08, Mar 2025

Delightful flowering tea presentation

Their flowering tea balls are a visual delight?green leaves and flower buds bloom when steeped in a glass teapot. The light floral flavour is soothing and pleasantly fruity. It really elevates tea time into a beautiful ritual rather than just a drink.


img 2/5.0 28, Feb 2025

Tea rooms are slow on service

Food and drink come slowly even when cafe is not busy. That detracts from experience.


img 3/5.0 02, Feb 2025

Good variety, decent service

So many tea options?good for exploring. Some blends are hit?or?miss though. Service was okay but not stellar.


img 2/5.0 30, Jan 2025

Food menu needs improvement

Tea room food is simple and clean, but fillings were minimal and bread dry. Experienced staff but the sandwich quality during high tea lacked flavour. A better menu would make the experience fuller.


img 4/5.0 15, Jan 2025

Relaxing spot with thoughtful service

Spent a weekend afternoon at their tearoom and left feeling refreshed. The environment is cozy?muted colors, gentle music, and cheerful staff. Our server walked us through over 100 tea options without rushing. I picked a floral green tea while my friend tried the passionfruit blend. Sandwiches were light but flavorful, and the scones came warm with lemon curd. It's not just a tea shop, it's an experience that invites you to slow down. Their in-store selection of teapots, cups, and tea accessories made browsing fun. Will be returning, especially for their themed tea events.


img 1/5.0 23, Dec 2024

Privacy concerns in terms

Terms mention selling personal data indefinitely. That policy felt heavy handed and worrisome.


img 4/5.0 04, Dec 2024

Dependable experience each time

I've placed multiple online orders and visited the caf? once. Whether online or in person, I always receive great service and quality products. The Lemon Ginger herbal is perfect for evenings, and their Oolong surprised me with how smooth it was. I appreciate that their website lists caffeine levels and steeping times, which helps me plan better. Worth the money, and reliable each time.


img 5/5.0 15, Nov 2024

Teas for every mood

A broad collection of loose?leaf and iced teas; many seasonal and best?seller blends. The store also sells gifts and accessories.


img 4/5.0 26, Oct 2024

Calm tearoom and great staff

Visited the Parker caf? for afternoon tea. Ambience felt authentic?very English tearoom style with calm music and friendly staff. Gluten?free sandwiches tasted good, and the tea list of over 125 choices felt impressive. Enjoyed browsing accessories and gifts too.


img 4/5.0 22, Sep 2024

Strong range of teas and accessories

English Tealeaves does a great job balancing classic flavors and creative blends. Their herbal teas are fresh and vibrant, especially the peppermint and rooibos combinations. I?ve also picked up several mugs and infusers from their shop?they?ve held up well. The staff helps pick gifts that match flavor preferences. Prices are a bit higher than average, but the overall quality, packaging, and customer service make it worthwhile.


img 2/5.0 08, Sep 2024

Uneven taste across tea types

The Chinese green tea was nearly tasteless and lacked aroma, as was the Japanese sencha. Passionfruit Vanilla iced blend tasted okay, but basic blends felt bland. The hit?or?miss nature makes it hard to trust consistency.


img 2/5.0 01, Aug 2024

Inconsistent shipping timelines

Delivery to nearby location took over a week with no updates from carrier. Such delays felt unacceptable given cost; customer support couldn?t explain. Price wasn?t matched by reliable logistics.


img 5/5.0 19, Jul 2024

Excellent Earl Grey taste

Earl Grey Premium had bold bergamot notes and smooth black tea base. A real standout when tried at a caf? and then ordered online.


img 4/5.0 04, Jul 2024

Comfortable, gluten?free friendly

The caf? serves gluten?free lunch all day. Sandwiches were simple but fresh and the tea selection is broad. Staff seemed caring about allergies. A welcoming spot for dietary restrictions.


img 1/5.0 09, Jun 2024

Poor refund structure

Returning items incurs heavy cost?sometimes half the item price. Doesn?t feel fair.


img 2/5.0 17, May 2024

Product images misleading

Mugs pictured looked larger than actual. When they arrived I found them much smaller and return options were costly.


img 1/5.0 20, Apr 2024

Weak customer service on returns

Purchased as a gift but packaging arrived damaged. Tried twice emailing support with order details and photos but heard nothing back. Returning would cost half the purchase. For a premium tea brand that claims high service, this let down reflects poor after?sale care and is frustrating.


img 5/5.0 11, Mar 2024

Carefully crafted tea blends

English Tealeaves stands out for offering a wide variety of loose-leaf blends with remarkable consistency. Their English Breakfast is robust and clean, while the flavored options like Raspberry Vanilla or Lemon Ginger add a unique twist. Brewing instructions are clear and accurate, resulting in a smooth cup every time. I especially appreciate the option to purchase smaller "Try It" bags before committing to the full size. The packaging is simple but elegant and keeps the tea fresh. Each visit to the Parker store feels personal?staff are attentive, and the caf? is peaceful and welcoming. Great experience whether ordering online or in-store.


img 5/5.0 24, Feb 2024

Consistently enjoyable products

Have been ordering from English Tealeaves for years. The quality remains steady, which is rare these days. I appreciate that the packaging hasn?t gone flashy?just clean and functional. They add handwritten notes sometimes with orders, which adds a nice personal touch. The flavor variety makes it easy to rotate between blends without getting bored. My favorites so far: Blood Orange Black, Coconut Chai, and Lemon Lavender.


img 1/5.0 12, Feb 2024

Website claims privacy but data policy sells info

Terms note that personal data may be sold in perpetuity. That level of data sharing is concerning, especially without transparency. It affects trust?hard to continue buying when privacy is uncertain.


img 4/5.0 28, Jan 2024

Friendly tea shop experience

Staff offered thoughtful recommendations on teas based on taste. The store has over 100 teas and gluten?free fare, making selections easy and fun.


img 5/5.0 06, Jan 2024

Expert tea?lover destination

With over 100 specialized teas and a caf? menu, this place feels like a hub for tea lovers. The staff can offer tailored suggestions, and events like high teas or tastings feel well planned. All in a welcoming, unhurried atmosphere.


img 2/5.0 26, Dec 2023

Slow caf? service, despite nice space

The caf? is charming and selection is wide, but service moves slowly. Guests waited long for orders even when not busy. Would come for tea but avoid food if in rush.


img 5/5.0 15, Dec 2023

Nostalgic English tea setting

Feels like stepping into an English heritage tearoom. D?cor is tasteful and food is light but well executed?scones, lemon curd, crumpets. Teas are well curated; one feels comforted. Great place for repeats or gifting.


img 4/5.0 25, Nov 2023

Smooth ordering and packaging

Ordered three teas online: Jasmine Green, Chai Spice, and Peach Black. All three arrived within four days, packaged in resealable pouches with brew times and instructions clearly printed. The Chai was bold and fragrant, and the Jasmine was delicate. Their website made it easy to sort teas by type or flavor. I wish shipping was slightly cheaper, but otherwise, I?m happy.


img 1/5.0 05, Nov 2023

Poor responsiveness by support

Contacted customer service via email twice about damaged order; got no reply. It looks like they ignore after?sales issues.


img 1/5.0 14, Oct 2023

Mugs were much smaller than shown

Ordered ?regular size? blue willow mugs but they were three quarters the expected size. Return policy required me to pay half the cost. Misleading images and unfair return terms made the buy regrettable.


img 5/5.0 29, Sep 2023

Wonderful loose?leaf experience

The loose?leaf English Breakfast blend is full?bodied, brisk, malty with chocolate notes, and brews cleanly even at the larger size. The packaging is neat, and the aroma carries well. While price per ounce is higher than average, the quality and aroma justify the cost. A premium tea treat every morning.


img 4/5.0 07, Sep 2023

Visual delight in flowering teas

The hand?crafted flowering teas bloom beautifully in a pot and offer a light fruity aroma. A sensory treat as well as a drink.


img 5/5.0 27, Aug 2023

Beautiful flowering teas and more

The blooming teas are something special. Watching them slowly open in a clear teapot is calming and beautiful. I gave one as a gift and it was a hit. The flavor was subtle but aromatic?floral and lightly grassy. Their other blends are equally impressive. Earl Grey had a deep citrus aroma and smooth finish. Online ordering is smooth, and delivery is prompt. What impressed me most is the clear passion behind the business. It feels like they truly care about tea?not just selling it, but educating customers and creating an enjoyable experience.


img 2/5.0 16, Aug 2023

Inadequate packaging quality

Seals in tea bags were broken or loose. Packaging didn?t feel sealed or fresh.


img 1/5.0 19, Jul 2023

Expensive prices for low?intensity tea

The Assam lacked strength even when brewing double the recommended amount. Teas didn?t shine for the price paid. While packaging looked premium, the liquid inside lacked depth.


img 5/5.0 09, Jul 2023

Excellent for gifting tea lovers

Bought several gift packs during the holidays?each one came with a mix of loose-leaf tea, a mug, and a tea ball infuser. Everything was packaged neatly with tissue and ribbon, ready to give. Friends loved them. Also grabbed a couple of flowering teas and they made a beautiful centerpiece. Whether you?re shopping for others or for yourself, it?s a great place to start.


img 5/5.0 30, Jun 2023

Cozy, welcoming tea lounge

Felt like a calm English tearoom with lots of blends. Gluten?free options were available, and sandwiches paired nicely with the tea.


img 4/5.0 22, Jun 2023

Gifts and accessories plus tea

Lovely selection of tea gifts and accessories. Pairing that with high?quality blends makes gift bundles possible. Knowledgeable staff helped select based on flavour notes. Tank you for memorable set.


img 4/5.0 25, May 2023

Pleasant afternoon tea setting

Afternoon Tea event was leisurely and well?organized. The sandwiches were simple but tasty. Tea selection was impressive.


img 4/5.0 14, May 2023

High?quality Earl Grey offering

Ordered Earl Grey Premium after tasting it at a caf?. Bergamot is well balanced, tea base smooth and bright. Delivery was fast and the bag arrived sealed. A bit pricier than others, but the taste matched expectations.


img 2/5.0 23, Apr 2023

Bland green teas offered

Tried Chinese and Japanese styles; both lacked aroma and taste. Not much depth to them.


img 5/5.0 12, Apr 2023

Great English Breakfast blend

The English Breakfast is brisk, malty and has subtle cocoa notes. Enjoyed it neat, but milk adds a pleasant creaminess. Good quality for the price.


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