Xoom Global Money Transfer

4.50/5.00
4.00/5.00 30, Nov -0001

Quick to respond and easy to use?Xoom has made international ...

Quick to respond and easy to use?Xoom has made international transactions painless.

5.00/5.00 30, Nov -0001

Efficient service with competitive rates, making each transaction smooth. ...

Efficient service with competitive rates, making each transaction smooth.

3.00/5.00 30, Nov -0001

Reliable and straightforward, I?m always confident using Xoom for my ...

Reliable and straightforward, I?m always confident using Xoom for my transfers.

5.00/5.00 30, Nov -0001

Fast processing and friendly customer service make Xoom a top ...

Fast processing and friendly customer service make Xoom a top choice.

4.00/5.00 30, Nov -0001

Never faced an issue; the platform is user-friendly and transactions ...

Never faced an issue; the platform is user-friendly and transactions are quick.

2.00/5.00 30, Nov -0001

Consistently good service, with transactions handled professionally and swiftly. ...

Consistently good service, with transactions handled professionally and swiftly.

1.00/5.00 30, Nov -0001

A hassle-free way to send money abroad, always dependable and ...

A hassle-free way to send money abroad, always dependable and quick.

3.00/5.00 30, Nov -0001

Excellent customer service, always solving issues promptly and courteously. ...

Excellent customer service, always solving issues promptly and courteously.

1.00/5.00 30, Nov -0001

User-friendly interface with straightforward processes and quick transfers. ...

User-friendly interface with straightforward processes and quick transfers.

2.00/5.00 30, Nov -0001

Smooth and efficient, Xoom takes the stress out of sending ...

Smooth and efficient, Xoom takes the stress out of sending money overseas.

5.00/5.00 30, Nov -0001

Unfortunately, my experience was marred by slow transaction speeds and ...

Unfortunately, my experience was marred by slow transaction speeds and a lack of clear communication from customer support, leading to a frustrating experience overall. I had to contact them multiple times for a single transaction, and each time, the response was slow and unhelpful.

4.00/5.00 30, Nov -0001

I am extremely disappointed with Xoom's services. The transaction was ...

I am extremely disappointed with Xoom's services. The transaction was delayed without any prior notification, and the customer service was not only slow but also unable to resolve the issues effectively. This has caused significant inconvenience and I am reconsidering using this service in the future.

3.00/5.00 30, Nov -0001

My transaction was stuck for days without any update from ...

My transaction was stuck for days without any update from Xoom, and when I tried to reach out to customer service, I received generic responses that did not address my concerns. This lack of proper customer care and transparency is unacceptable.

5.00/5.00 30, Nov -0001

I had a very negative experience as my money was ...

I had a very negative experience as my money was held for an unreasonable length of time, and the customer support was ineffective at providing a clear resolution. The overall process was cumbersome and left me feeling unsure about the security of my funds.

5.00/5.00 30, Nov -0001

Xoom failed to deliver on its promises of fast and ...

Xoom failed to deliver on its promises of fast and reliable transactions. My experience involved a series of delayed transactions and poor customer support that did not provide timely or helpful responses, making the entire process tedious and stressful.

1.00/5.00 30, Nov -0001

Despite multiple attempts to rectify a transaction error, Xoom?s customer ...

Despite multiple attempts to rectify a transaction error, Xoom?s customer service was continuously unhelpful and often unresponsive. This lack of competent support and the recurring issues have seriously impacted my trust in their service.

2.00/5.00 30, Nov -0001

The service was fraught with issues from slow processing times ...

The service was fraught with issues from slow processing times to unresponsive customer service. My attempts to resolve the problems were met with indifference, which is incredibly frustrating when dealing with sensitive financial transactions.

1.00/5.00 30, Nov -0001

I am unhappy with the service provided by Xoom. The ...

I am unhappy with the service provided by Xoom. The transaction process is overly complicated and the customer support is lacking in both speed and efficacy. It seems there is a disconnect between what is advertised and the actual service delivered.

2.00/5.00 30, Nov -0001

The repeated delays and lack of accountability from Xoom?s customer ...

The repeated delays and lack of accountability from Xoom?s customer service have been a major source of frustration. Each interaction left me more disillusioned with their service, questioning the reliability of using Xoom for future transactions.

3.00/5.00 30, Nov -0001

Dealing with Xoom was an arduous process filled with delays, ...

Dealing with Xoom was an arduous process filled with delays, lack of clear communication, and ineffective support. The time and effort spent trying to resolve the issues far outweighed the convenience supposed to be offered by their service.

4.00/5.00 30, Nov -0001

Delayed transactions and no real-time updates make it hard to ...

Delayed transactions and no real-time updates make it hard to rely on Xoom.

3.00/5.00 30, Nov -0001

Poor customer service with slow response times, very disappointing. ...

Poor customer service with slow response times, very disappointing.

5.00/5.00 30, Nov -0001

Expected better from Xoom; the transaction took too long to ...

Expected better from Xoom; the transaction took too long to process.

1.00/5.00 30, Nov -0001

Inconsistent service quality, with some transactions going smoothly and others ...

Inconsistent service quality, with some transactions going smoothly and others not.

2.00/5.00 30, Nov -0001

Misleading information about fees and transaction times from Xoom. ...

Misleading information about fees and transaction times from Xoom.

5.00/5.00 30, Nov -0001

Service was less than satisfactory with delays and poor communication. ...

Service was less than satisfactory with delays and poor communication.

4.00/5.00 30, Nov -0001

Encountered unexpected fees and slow customer support responses. ...

Encountered unexpected fees and slow customer support responses.

3.00/5.00 30, Nov -0001

The platform is not as user-friendly as claimed, had a ...

The platform is not as user-friendly as claimed, had a tough time navigating.

5.00/5.00 30, Nov -0001

Customer support needs improvement, lacked clarity and promptness. ...

Customer support needs improvement, lacked clarity and promptness.

5.00/5.00 30, Nov -0001

Transaction was slower than advertised, causing inconvenience and frustration. ...

Transaction was slower than advertised, causing inconvenience and frustration.

1.00/5.00 30, Nov -0001

Expected more based on their promises, but the service was ...

Expected more based on their promises, but the service was underwhelming.

2.00/5.00 30, Nov -0001

Confusing process with insufficient support from the customer service team. ...

Confusing process with insufficient support from the customer service team.

1.00/5.00 30, Nov -0001

Had issues with multiple transactions, customer service was not helpful. ...

Had issues with multiple transactions, customer service was not helpful.

2.00/5.00 30, Nov -0001

Disappointing experience with delayed responses and unresolved issues. ...

Disappointing experience with delayed responses and unresolved issues.

3.00/5.00 30, Nov -0001

Customer service was hard to reach and not very accommodating. ...

Customer service was hard to reach and not very accommodating.

4.00/5.00 30, Nov -0001

Service quality has declined, not as reliable as it used ...

Service quality has declined, not as reliable as it used to be.

3.00/5.00 30, Nov -0001

Had a poor experience with both the mobile app and ...

Had a poor experience with both the mobile app and customer support.

5.00/5.00 30, Nov -0001

Transaction fees were higher than expected with no prior warning. ...

Transaction fees were higher than expected with no prior warning.

1.00/5.00 30, Nov -0001

Experienced a significant delay in transaction without any proper explanation. ...

Experienced a significant delay in transaction without any proper explanation.

2.00/5.00 30, Nov -0001

The website is often slow and unresponsive, which complicates transactions. ...

The website is often slow and unresponsive, which complicates transactions.

5.00/5.00 30, Nov -0001

Frequent technical issues with the app and slow resolution times. ...

Frequent technical issues with the app and slow resolution times.

4.00/5.00 30, Nov -0001

Communication with customer service was frustrating and unproductive. ...

Communication with customer service was frustrating and unproductive.

3.00/5.00 30, Nov -0001

Service was cumbersome and the resolution of issues took too ...

Service was cumbersome and the resolution of issues took too long.

5.00/5.00 30, Nov -0001

Overall a mediocre experience, expected a lot better service. ...

Overall a mediocre experience, expected a lot better service.

5.00/5.00 30, Nov -0001

Found the transaction process to be complex and customer support ...

Found the transaction process to be complex and customer support lacking.

1.00/5.00 30, Nov -0001

I was disappointed with both the transaction speed and the ...

I was disappointed with both the transaction speed and the level of customer service provided. The lack of timely responses and resolution to my issues has made me reconsider using Xoom in the future.

2.00/5.00 30, Nov -0001

The service was frustratingly slow, and the customer support was ...

The service was frustratingly slow, and the customer support was not up to par. The process of resolving my transaction issues was long and unproductive, which is unacceptable for a financial service.

1.00/5.00 30, Nov -0001

Had a negative experience with delayed transaction processing and unhelpful ...

Had a negative experience with delayed transaction processing and unhelpful customer support. The overall service did not meet the expectations set by their advertisements.

2.00/5.00 30, Nov -0001

Xoom?s service was below average with frequent delays in transactions ...

Xoom?s service was below average with frequent delays in transactions and a customer support team that was difficult to communicate with effectively.

3.00/5.00 30, Nov -0001

The amount of time it took to resolve my issues ...

The amount of time it took to resolve my issues with Xoom was excessive, and the customer service provided little to no assistance in speeding up the process.

Xoom Global Money Transfer

Established in 2001, Xoom has emerged as a prominent online money transfer provider in the US, renowned for its dependability and security. Xoom makes sending money abroad easier by enabling transactions via its mobile-friendly website, m.xoom.com, from the comfort of your home or while on the go. Consumers can send money with ease and enjoy quick and safe processing by using their credit or debit card or bank account. Because it offers consumers the convenience of handling international payments without sacrificing security, Xoom is a great option for individuals who frequently need to send money overseas.

Address
425 Market St.
94105
San Francisco
United States

Website
xoom.com

Email
help.xoom.com

Telephone
(877) 815-1531

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