Whitt Carpet One Floor & Home
4.42/5.0
Addison Jackson
4/5.0
30, Oct 2025
Reliable work and nice people
The staff at Whitt Carpet One Salem were kind and approachable. They gave me good information and didn?t try to oversell. The installation team did a reliable job, and my new hardwood floor feels like it belongs in my home. The only small drawback was a short delay, but it was worth it.
Elijah Scott
5/5.0
29, Oct 2025
Couldn?t be happier
I?m thrilled with my new living room carpet from Whitt Carpet One Salem. The team was reliable and answered all my questions. Installation was finished quicker than I thought, and everything was cleaned up nicely afterward. The colors and softness exceeded my expectations, and I couldn?t be happier with it.
Lily Lewis
4/5.0
28, Oct 2025
Helpful advice from staff
I wasn?t sure what flooring would suit my busy household best, but the staff helped narrow down options that fit my budget. I ended up with luxury vinyl, which looks like real wood but is easier to maintain. The results look fantastic, and the whole family is happy with it.
Mason Hill
5/5.0
27, Oct 2025
Fantastic carpet installation
The carpet installation in my basement turned out better than expected. The installers worked around tricky corners and still made it look seamless. The staff had recommended a style that resists moisture, and I?m glad I took their advice. I feel like my basement is finally usable and cozy again.
Brooklyn Brown
4/5.0
26, Oct 2025
Dependable and courteous
I appreciated how dependable the staff was at Whitt Carpet One Salem. They called ahead to confirm the appointment and followed through with everything promised. The vinyl flooring they installed in my bathroom looks sharp and feels sturdy. It?s clear they take pride in their work, which gave me confidence.
Oliver Harris
5/5.0
24, Oct 2025
Stress-free process
I was nervous about getting new flooring, but Whitt Carpet One Salem made it easy. They handled the measurements, provided clear estimates, and gave honest advice. The installation crew showed up on time and worked fast without cutting corners. The floors look beautiful, and the whole process was stress-free.
Leah Gonzalez
5/5.0
21, Oct 2025
Communication could be improved
While the showroom was great and staff seemed friendly, I had a hard time getting clear updates on my order status. Phone calls often went unanswered, and I had to visit in person to get any information. The final product was fine, but the process felt frustrating.
Nathan Walker
4/5.0
17, Oct 2025
Happy with my purchase
I replaced flooring in two bedrooms, and the results are great. The crew worked steadily and made sure the edges looked neat. The carpet feels soft, and the colors match perfectly with my walls. It?s nice to work with a company that listens to customer preferences and delivers on promises.
Hazel Baker
5/5.0
11, Oct 2025
Impressive showroom and staff
The showroom was well-organized, making it easy to compare flooring styles. Staff members were friendly and not pushy at all. My carpet installation went without a hitch, and the results were exactly what I hoped for. Everything feels fresh and comfortable again. I would definitely recommend this place to anyone.
Carter Mitchell
4/5.0
05, Oct 2025
Professional service throughout
The whole team was professional, from the sales rep to the crew. They made sure I was satisfied before leaving. The vinyl flooring I selected for my kitchen looks sharp and handles spills easily. I?m glad I chose them over a big-box store. Their personal touch really made a difference.
Zoey Rodriguez
5/5.0
30, Sep 2025
Great installation team
The installers at Whitt Carpet One Salem were fantastic. They worked carefully and didn?t leave any mess behind. My new carpet looks even better than the sample I picked in the showroom. I feel like I got quality work at a reasonable price, which is hard to find these days.
Lucas Turner
4/5.0
22, Sep 2025
Good variety of flooring
Whitt Carpet One Salem offers a wide range of choices, which made picking something fun. I ended up going with laminate for my office. It looks sleek and is easy to clean. The installation team was efficient, and the whole project wrapped up quicker than I thought it would.
Charlotte Moore
5/5.0
12, Sep 2025
Love my new hardwood floors
I had hardwood floors installed, and they completely transformed the atmosphere of my house. The installers were respectful and cleaned up afterward. The process was explained clearly at every step, so I always knew what to expect. I?ve already received compliments from friends and family.
Lily Phillips
4/5.0
07, Sep 2025
Friendly and professional team
The staff were kind and patient, answering all my questions without pressure. The new vinyl flooring in my kitchen looks beautiful and cleans easily. There was a small delay in scheduling, but the final result was worth the wait.
Andrew Harris
4/5.0
03, Sep 2025
Friendly and helpful staff
The staff at Whitt Carpet One Salem went out of their way to answer my many questions. They never pushed for a quick decision, which I appreciated. The installation was neat, and the carpet feels durable. Overall, a good experience with only minor scheduling adjustments along the way.
Aria Evans
5/5.0
26, Aug 2025
Smooth flooring upgrade
From consultation to installation, everything felt professional. The design suggestions were helpful, and the installers were careful with my furniture. My hardwood floors look fantastic, adding charm to my home. The pricing was fair compared to other places I checked. I?m very happy with the outcome.
Caleb Davis
4/5.0
15, Aug 2025
Great customer service
The team at Whitt Carpet One Salem was attentive from the start. They explained product details clearly and gave me plenty of samples to take home. Installation went smoothly, though it took slightly longer than expected. The final look was worth it. My kitchen now feels fresh and modern.
Scarlett Turner
5/5.0
08, Aug 2025
Excellent carpet quality
Whitt Carpet One Salem helped me choose the perfect carpet for my living room. The staff was patient and knowledgeable, guiding me through options without rushing. The installation team arrived on time and worked efficiently. My home feels warmer and more comfortable now. I would gladly return for future flooring needs.
Gabriel Lee
4/5.0
30, Jul 2025
Excellent Job Completed
The entire job was handled with professionalism. The staff guided me through the choices, gave me a fair price, and scheduled the work quickly. The installers were skilled and polite and the final flooring looks wonderful. I am pleased with the outcome and would use their services again in the future.
Madison Wright
5/5.0
21, Jul 2025
Very Happy With Flooring
My new flooring has completely changed the atmosphere of my home. The staff was knowledgeable and supportive while I made my choice. The installation crew was efficient and kept everything organized. The results are beautiful and I am very happy. I would absolutely recommend them to anyone needing flooring services.
Dylan Carter
4/5.0
13, Jul 2025
Impressive Service
The service was impressive from the very first consultation. I felt supported throughout the decision making process and the installation team exceeded my expectations. They were efficient, tidy, and respectful of my home. The flooring looks incredible and I am thrilled with the final results. It was a great experience.
Abigail Nelson
5/5.0
03, Jul 2025
Highly Recommend
I would highly recommend Whitt Carpet One to anyone considering new flooring. The staff made the selection process enjoyable and stress free. The installers worked with precision and respect for my home. The end result is stunning and I could not be more pleased. This company delivers excellent service.
Samuel Mitchell
4/5.0
25, Jun 2025
Good Overall Service
I had a good experience from beginning to end. The sales team provided clear guidance, the installers were professional, and the work was completed on time. The new flooring looks excellent and has added value to my home. I appreciated the consistent communication and the positive attitude of everyone involved.
Avery Collins
5/5.0
16, Jun 2025
Perfect Experience
Everything went perfectly during my experience with Whitt Carpet One. The staff gave helpful advice, the installers were professional, and the end result is amazing. My home feels completely refreshed and I love the new look. It is rare to have such a smooth process and I am very grateful.
Matthew Miller
5/5.0
09, Jun 2025
Beautiful carpet installation
I love my new bedroom carpet from Whitt Carpet One Salem. The installation team worked carefully, and the result is flawless. It feels soft underfoot and completely refreshed the space. I couldn?t be happier with my choice.
Benjamin Adams
4/5.0
05, Jun 2025
Happy With the Results
I am very happy with how the flooring turned out. The team was easy to work with, provided a clear estimate, and delivered on every promise. The installers were careful and respectful of my space. The final result looks great and feels durable. I would absolutely recommend them to others.
Amelia Green
5/5.0
28, May 2025
Wonderful Customer Service
The level of customer service exceeded my expectations. The staff really listened to my concerns and offered helpful advice. The installers were friendly and efficient and they left the house looking perfect. The flooring looks beautiful and I could not be happier with the results. A truly positive experience.
Samuel Campbell
5/5.0
25, May 2025
Very happy with the results
The new flooring in my dining room turned out beautifully. The installers worked carefully, and the entire project was completed faster than I expected. The staff?s guidance on choosing the right style was really helpful.
Matthew Perez
4/5.0
19, May 2025
Professional and Skilled Installers
The installers were professional and highly skilled. They explained what they were doing, kept the space organized, and completed the work within the scheduled timeframe. The finished flooring looks outstanding. I also appreciated the guidance from the sales staff in choosing the right product. Everything was handled very well from start to finish.
Ella Scott
5/5.0
08, May 2025
Great Attention to Detail
The installers showed incredible attention to detail during the project. They worked efficiently while also ensuring the finish looked flawless. The staff was very supportive and answered all of my questions along the way. My home now feels more elegant and welcoming. I am very satisfied with the experience.
Lucas King
4/5.0
01, May 2025
Dependable Team
I appreciated the dependable service I received. Everything from the estimate to the final walk through was handled with care. The installers were polite, punctual, and detail oriented. The new flooring looks excellent and feels very durable. The overall process was smooth and I would gladly use their services again.
Lily Young
5/5.0
21, Apr 2025
Beautifully Done Flooring
The flooring installation was done beautifully and with great attention to detail. The staff helped me select a product that matched my lifestyle and budget. The crew worked carefully and kept the worksite clean. The result is stunning and I am thrilled with the way it turned out. Wonderful experience.
Daniel Robinson
4/5.0
12, Apr 2025
Great Local Business
I liked the personal touch that comes from working with a family owned business. The staff was approachable and helpful, and the installers were skilled and efficient. The new flooring has transformed my home and I am very happy with the outcome. It was a reliable and enjoyable experience overall.
Grace Harris
5/5.0
03, Apr 2025
Highly Satisfied
I am extremely satisfied with both the service and the product. The staff was attentive and guided me toward the best flooring option for my household. The installation went smoothly and the crew worked with care. My home feels brighter and more comfortable. I will definitely recommend this company to others.
James White
4/5.0
26, Mar 2025
Smooth and Efficient Service
I was very impressed with how efficient the team was. From consultation to final installation, everything moved along at the right pace. The installers were careful and kept the area clean throughout. The flooring looks great and I feel confident in its durability. It was an overall positive experience.
Chloe Taylor
5/5.0
16, Mar 2025
Excellent Hardwood Finish
The hardwood floors look stunning. The crew measured carefully, installed each plank with precision, and ensured the finish was smooth. They also explained care instructions which I found helpful. I appreciated their professionalism and the respect they showed in my home. The final result is even better than I expected.
William Martinez
3/5.0
09, Mar 2025
Not what I expected
I chose carpet based on the samples, but the installed product looked slightly different in lighting. The quality is okay, but it does not feel as plush as the showroom version. I expected better consistency, especially given the cost.
Owen Davis
5/5.0
02, Mar 2025
Great experience overall
Whitt Carpet One Salem made the whole flooring process simple. The staff helped me choose carpet that matched my living room perfectly, and the installers were professional. Everything was completed on schedule, and I?m very happy with how my home looks now.
Mia Anderson
4/5.0
28, Feb 2025
Great Communication
I liked how often the team updated me during the process. They always kept me informed about scheduling and next steps. The installation crew was skilled and worked carefully. The new flooring looks wonderful and fits perfectly with the style of my home. Communication and professionalism made the whole project stress free.
Michael Wilson
5/5.0
19, Feb 2025
A Refreshing Home Upgrade
My home feels completely refreshed after the flooring installation. The staff made the selection process simple and stress free. The installers showed respect for my home, worked diligently, and left the area spotless. The results are exactly what I had hoped for. It was a smooth and rewarding experience from start to finish.
Emma Thompson
4/5.0
10, Feb 2025
Solid Work and Friendly Team
The team delivered exactly what they promised. They provided samples, explained differences between materials, and kept everything within my budget. The installation crew was friendly, professional, and very detail oriented. The final result is excellent and I am confident in the durability of the flooring. Overall it was a very positive experience.
Alexander Lee
5/5.0
03, Feb 2025
Outstanding Service
The sales staff took the time to understand my needs and explained options thoroughly. The installation team was courteous, professional, and efficient. They left my home cleaner than I expected after the project. The finished flooring looks absolutely beautiful. I am extremely satisfied and will return to Whitt Carpet One for future needs.
Zoey White
4/5.0
28, Jan 2025
Good service and results
Whitt Carpet One Salem delivered what they promised. My vinyl flooring looks sharp and is easy to maintain. The staff explained everything clearly, and the installers were polite. The overall experience was positive.
Isabella Moore
4/5.0
23, Jan 2025
Reliable and Professional
I appreciated how reliable the team was throughout the entire project. They kept me updated on scheduling and the installers arrived exactly as promised. They worked carefully and delivered a flawless finish. The flooring has already received many compliments. I am very happy with the service and would recommend them to others.
Jackson Turner
5/5.0
14, Jan 2025
Great Experience from Start to Finish
Every step of the process was handled with care. The staff was knowledgeable, the selection of flooring was impressive, and the installation team worked efficiently. They left everything neat and tidy when the job was done. The new floors look amazing and have made my home feel warm and inviting again.
Lila White
4/5.0
05, Jan 2025
Good Value for Money
I found the pricing reasonable considering the high quality of both service and product. The staff provided a clear estimate and explained each step before beginning. The installers were efficient, polite, and cleaned up after themselves. The new carpet looks fantastic and feels soft underfoot. It was an excellent investment for my home.
Owen Turner
3/5.0
29, Dec 2024
Scheduling was difficult
The flooring team did the job, but arranging the appointment took multiple reschedules. I had to take time off work twice because they were unable to arrive on the original date. Once completed, the work looked fine, but the hassle of scheduling left me dissatisfied.
Ruby Hall
5/5.0
23, Dec 2024
Great selection and staff
The showroom had a wide selection of flooring, which helped me find exactly what I wanted. The staff were helpful but never pushy. Installation of the carpet was quick, and it feels durable.
Emma Green
5/5.0
17, Dec 2024
Impressive Workmanship
The craftsmanship of the installers stood out immediately. They worked carefully with each piece of hardwood and left the finished surface smooth and flawless. I appreciated how respectful they were in my home and how efficiently they completed the project. The floors are stunning and I could not be more pleased.
Jackson White
4/5.0
08, Dec 2024
Great Customer Care
I felt supported from the moment I walked into the showroom. The staff listened to my needs and offered practical recommendations. Installation was completed on time and the workers were very careful. The final flooring looks excellent and feels durable. Communication was strong throughout, which made the entire process straightforward and enjoyable.
Benjamin White
5/5.0
30, Nov 2024
Friendly and Professional Team
I was impressed with how friendly and professional everyone was during the process. The sales staff explained products in detail and provided samples to compare at home. The installation crew was polite, punctual, and very thorough. The new flooring looks incredible and has added so much character to my home. I am extremely satisfied with the results.
Samuel King
4/5.0
19, Nov 2024
Smooth and Easy Process
From choosing flooring to completing the installation, everything felt simple and organized. The team walked me through different options and made the decision stress free. The installers were efficient and careful, and they left the space spotless. The new floors have completely changed the look of my home. I am very pleased with the overall experience.
Mia Scott
5/5.0
10, Nov 2024
Helpful Staff and Great Selection
The showroom visit was enjoyable because the staff gave me plenty of time to browse while offering helpful advice when needed. They recommended vinyl flooring that perfectly suits my busy household. Installation was smooth and the team was respectful of my space. Everything was finished on time and the final look is both stylish and durable.
Abigail Harris
4/5.0
02, Nov 2024
Quality Flooring and Reliable Service
The hardwood I purchased looks fantastic in my home. The sales staff explained the differences between options and answered every question patiently. The installation team did an excellent job and cleaned thoroughly before leaving. I appreciated their professionalism and consistent communication. The final result exceeded my expectations and I would not hesitate to use them again for future flooring projects.
Elijah Brown
5/5.0
24, Oct 2024
Excellent Experience Overall
I had a wonderful experience with Whitt Carpet One. The staff helped me select a carpet that matched both my style and budget. They explained installation details clearly and provided updates along the way. The installers were punctual, respectful, and efficient. My living room now feels fresh, warm, and inviting. I am very happy with both the service and the results.
Grace Green
3/5.0
14, Oct 2024
Not the smoothest experience
The staff was polite, but the installation crew left behind quite a bit of dust and scraps after finishing. I expected them to clean up more thoroughly. It was frustrating having to spend extra time tidying up my home after paying for professional service.
Jacob Foster
4/5.0
05, Oct 2024
Professional and Dependable Team
The team at Whitt Carpet One was dependable from the start. They gave me a clear estimate, explained the process in detail, and delivered exactly what they promised. The installers worked hard and completed the project with skill and care. The flooring looks fantastic and feels durable underfoot. Communication was strong and I always knew what to expect. It was a professional experience from beginning to end and I would gladly return for future flooring needs. They have definitely earned my trust.
Madison Turner
5/5.0
27, Sep 2024
Seamless Experience From Start to Finish
The entire experience felt seamless. The staff guided me carefully through product choices, taking into account my budget and lifestyle. They gave me samples to test at home, which made the decision easier. Installation was handled with precision and the workers were respectful. My new floors look stunning and completely change the feel of the house. I appreciated how supportive the company was throughout the process. It was clear they value their customers and take pride in doing quality work.
Caroline Mitchell
4/5.0
19, Sep 2024
Knowledgeable and Friendly Staff
I appreciated how approachable the staff was during my visits to the showroom. They answered questions in detail and made sure I understood each option. The installation crew was skilled and left the area spotless. The finished flooring looks excellent and has already received compliments from friends. The company balanced professionalism with friendliness, which made the process much less stressful. I walked away feeling confident about my choice and pleased with the results. Overall, it was a very good experience.
Alexander Brooks
5/5.0
09, Sep 2024
Outstanding Home Transformation
The transformation in my home after the installation is remarkable. The staff listened to my style preferences and helped me choose a product that matched perfectly. The installers took great care with every detail and finished the job faster than I expected. The flooring completely refreshed the look of the rooms. I was impressed by how smooth the process felt from start to finish. I appreciated their follow up afterward to ensure I was happy. This is customer service done right.
Avery Anderson
4/5.0
31, Aug 2024
Reliable and Consistent Service
Everything about this project went according to plan. The staff provided accurate measurements, the estimate matched the final cost, and the installation was carried out as scheduled. The installers were respectful of my space and worked carefully. The new floors look great and feel durable. I appreciated how consistent and reliable the service was throughout. There were no surprises and no unnecessary delays. It was a positive experience and I will definitely think of them first when I need more work.
Gavin Turner
5/5.0
23, Aug 2024
Caring and Professional Approach
The way this company treats customers sets them apart. I felt respected and supported throughout the process. The staff took time to answer questions and made sure I felt comfortable before making a choice. The installation team was punctual and careful, leaving my home looking better than ever. I love how the new flooring brightens the space and makes it feel more welcoming. It was an excellent experience from beginning to end and I would recommend them with full confidence.
Lucy Foster
4/5.0
10, Aug 2024
Great Choice for Families
We needed flooring that would hold up to kids and pets. The staff gave us several practical options and explained the benefits of each. Installation was efficient and the crew respected our time. The new flooring looks wonderful and is much easier to maintain than what we had before. I am glad we trusted their recommendation because the space is more comfortable now. The entire process was straightforward and left me confident that I made the right decision for my family.
Connor Young
5/5.0
06, Aug 2024
Smooth process from start to finish
Everything went smoothly when I worked with Whitt Carpet One Salem. From picking out samples to final installation, the staff made the process easy. My hardwood floors look amazing, and the quality feels top-notch.
Luke Hall
5/5.0
02, Aug 2024
Beautiful Tile Work Completed
I chose tile for my kitchen and I am thrilled with how it turned out. The staff helped me pick a color that worked perfectly with my cabinets. The installers did careful work, paying attention to grout lines and edges. The final look is crisp, modern, and exactly what I envisioned. They completed the project within the promised timeframe and cleaned up thoroughly afterward. It is refreshing to work with a company that takes pride in both craftsmanship and customer satisfaction.
Zoey Davis
4/5.0
22, Jul 2024
Solid and Trustworthy Service
I wanted flooring that would last for years and they delivered on that promise. The product options were explained clearly, and I felt comfortable with the decision I made. The installation was handled well and the results are clean and durable. The workers respected my home and kept the process stress free. I also liked that the pricing felt transparent and fair. Everything about the experience showed me they are a trustworthy company that stands behind their work and their word.
Thomas Green
3/5.0
14, Jul 2024
Carpet edges were uneven
The installers were friendly, but I noticed some uneven edges near the baseboards after everything was finished. While most of the floor looks good, those little details bother me since I paid for professional work. It could have been handled with more care.
Leah Mitchell
5/5.0
03, Jul 2024
Excellent Communication and Support
I was impressed by how often the team checked in with updates. They always kept me informed about the schedule and answered questions quickly. The installation went smoothly and the crew worked with care, making sure everything looked perfect. The flooring has completely refreshed my home. It is rare to find a business that combines strong communication with excellent service, and I appreciated it here. I felt valued as a customer and I will definitely return when I need more work done.
Sebastian Harris
4/5.0
26, Jun 2024
Careful and Skilled Installers
The installation crew was excellent. They arrived on time, worked carefully, and paid close attention to detail. They even explained how the underlayment would help with sound and durability. The end result looks impressive and feels sturdy underfoot. Communication from the company was clear throughout the process. It was a very positive experience overall and I am glad I chose them for the project. I would absolutely recommend them to anyone who wants both quality materials and professional workmanship.
Claire Johnson
5/5.0
15, Jun 2024
Knowledgeable Staff and Great Selection
Visiting the showroom was a pleasant experience because the staff gave me time to browse while staying available for questions. They helped me compare materials and guided me toward flooring that fit both my style and budget. The installation team was organized and left everything spotless. My home now feels more polished and inviting. I liked how the company balanced professionalism with a friendly approach. They made the process simple for me and I am very happy with the final result.
Cooper Lee
4/5.0
06, Jun 2024
Smooth Office Project Completion
We hired Whitt Carpet One to replace flooring in a small office. The process went smoothly from beginning to end. Their estimate was straightforward and the work was scheduled at a time that minimized disruption. The crew was efficient and professional, completing the job earlier than expected. The new flooring looks sharp and gives the office a fresh, clean look. I appreciated how easy communication was throughout. Overall, it was a positive experience and I would trust them for future upgrades.
Olivia Martinez
5/5.0
27, May 2024
Professional Service From Start to Finish
From the first call to the final installation, I was impressed by the professionalism at Whitt Carpet One. The showroom had many choices and the staff took time to explain details without pushing me to overspend. The installers worked diligently and respected my home, leaving everything spotless when finished. The flooring looks perfect and has made the entire space more inviting. I could tell this company values long term relationships with customers. I am very pleased and would highly recommend them.
Jack Green
4/5.0
18, May 2024
Satisfying Vinyl Flooring Upgrade
I wanted flooring that could handle heavy foot traffic and occasional spills. The staff recommended a vinyl option that looks like wood but is easier to maintain. The installers did an excellent job and the project was finished without issues. I appreciated their punctuality and the care they showed while working in my home. The final look is stylish, practical, and easy to clean. Overall, the process was handled with professionalism, and I would gladly choose them again for future projects.
Lucy Walker
5/5.0
09, May 2024
Great Value and Reliable Results
I appreciated the honest pricing and the way everything was explained clearly before the project began. There were no hidden surprises and the team worked according to schedule. The installers were polite, tidy, and efficient, leaving me with new floors that look flawless. The entire home feels more modern and comfortable. I also liked how the staff followed up afterward to make sure I was happy. It feels like they truly care about their customers and take pride in their work.
William Clark
4/5.0
01, May 2024
Helpful Advice and Smooth Experience
I had never purchased flooring before and was unsure what would work best in my space. The staff listened carefully and guided me toward a product that was durable and budget friendly. Installation went smoothly and the crew worked efficiently. They were polite, kept the work area neat, and explained what they were doing along the way. The finished look is wonderful. I am glad I trusted their advice because the flooring has already made a big difference in my home.
Logan Allen
5/5.0
25, Apr 2024
Love my new carpet
I couldn?t be happier with my new carpet. It feels soft and looks stylish in my home. The installation was professional, and the staff made sure I was satisfied before finishing up. Great service overall.
Harper Davis
5/5.0
20, Apr 2024
Impressive Hardwood Flooring Installation
My home looks completely transformed after getting hardwood floors installed. The crew measured carefully, cut precisely, and placed every board with great care. They also shared useful tips on maintaining the finish to keep the shine for years. The final product feels solid and looks elegant. I appreciated how respectful the team was inside my home and how quickly they completed the job. It is rare to find both professionalism and warmth in a company, and I found both here.
Anthony Carter
3/5.0
11, Apr 2024
Over budget by the end
I felt like the initial estimate was reasonable, but once the project was underway, a few unexpected charges appeared. The flooring looks fine, but the final bill was higher than I expected, which left a sour taste about the experience overall.
Mia Hall
4/5.0
02, Apr 2024
Excellent Customer Service and Attention
I was impressed by how much attention the staff gave me during the selection process. They explained each flooring option clearly and provided samples to take home, which really helped me decide. The installers were friendly, efficient, and left the space spotless. The end result is a living area that feels brighter and more inviting. Communication was good throughout and they kept me updated about scheduling. I would not hesitate to recommend them to family or friends who need reliable flooring service.
Isaac Miller
5/5.0
25, Mar 2024
Wonderful Carpet Installation Experience
Choosing carpet for my living room felt overwhelming until I visited Whitt Carpet One. The staff patiently explained differences between various textures and helped me select something durable yet comfortable. The installers showed up on time, worked with care, and cleaned the space afterward. I loved how smooth the entire process felt, from my first visit to the final placement of furniture. The carpet looks beautiful and makes the room feel warm. I am very satisfied with both service and outcome.
Sadie Harris
4/5.0
15, Mar 2024
Reliable Results
The entire process felt reliable from selection through installation. I was kept informed throughout and the work was carried out neatly. The floors look strong and well made. Overall the experience was positive and I would recommend them to anyone considering new flooring in their home.
Liam Young
5/5.0
06, Mar 2024
Stylish and Durable
The product recommendations balanced both style and practicality. The new floors look stylish and I feel confident they will hold up over time. Installation was handled with great attention to detail and the result is exactly what I was looking for. I am very satisfied with the outcome.
Emily Green
4/5.0
27, Feb 2024
Courteous Installers
The installers were courteous and professional. They kept the work area organized and finished the job within the expected time frame. The new flooring looks excellent and I felt comfortable with the process. It was a straightforward experience that left me feeling pleased with the results.
Lucy Adams
4/5.0
22, Feb 2024
Comfortable new carpet
The carpet installed in my bedrooms feels soft and cozy, which makes a big difference during winter. The staff was very patient as I went back and forth on colors. I?m glad they encouraged me to take samples home because the final choice fits perfectly. Overall, a solid experience.
Henry Wilson
5/5.0
14, Feb 2024
Careful Planning
Measurements were taken accurately and the planning stage was handled thoroughly. The installers came prepared and completed the work without delay. The final look is clean and precise. I feel confident that the flooring will last and I am very happy with the overall experience.
Wyatt Hall
3/5.0
07, Feb 2024
Customer service needs attention
When I had a question about warranty coverage, I felt like the staff was not very responsive. It took multiple calls to get an answer. The floor is holding up fine, but poor follow-up support made me unsure if I would return in the future.
Addison Davis
4/5.0
29, Jan 2024
Good for Small Projects
I had one bedroom updated and they treated the project with full attention. The installation was quick and tidy and I never felt rushed during the selection process. The finished floors look great and the experience was positive overall. I will likely use them again in the future.
Oliver Johnson
5/5.0
17, Jan 2024
Thoughtful Guidance
I am grateful for the thoughtful advice I received while selecting flooring. The staff considered my preferences and lifestyle and guided me toward the best fit. The installers carried out the job with care and precision. The results exceeded my expectations and I feel very satisfied.
Ruby Hall
4/5.0
08, Jan 2024
Happy with Bathroom Tile
I used their services for bathroom tile installation. The team helped me select a style that matched the existing fixtures. The installers worked carefully and handled the grout neatly. The bathroom looks refreshed and the whole process went well. I would consider using them again.
Grayson Carter
5/5.0
03, Jan 2024
Excellent results in my home
Whitt Carpet One Salem transformed my dining room with their flooring. The project stayed on budget, and the team stayed focused until completion. My new floor feels durable, and it really enhances the space. I appreciate how professional everyone was, and I will definitely go back for more projects.
Caleb Peterson
5/5.0
28, Dec 2023
Good Value
I found the pricing fair considering the quality of work and the level of support provided. The installation was completed on time and the workers treated my home with respect. The new floors look amazing and I feel that I received good value for the money spent.
Caroline Brown
4/5.0
19, Dec 2023
Quick and Neat
The installers worked quickly without compromising quality. They kept the space tidy and answered my questions as they went along. The final flooring looks strong and well finished. I am happy with both the service and the end result. It felt like a good investment.
Riley Green
5/5.0
03, Dec 2023
Reliable Company
This company has a long history in the community and it shows in how they treat customers. My installation was carried out smoothly and the end result looks wonderful. They made me feel valued throughout the process and I will remember the positive experience for future projects.
Natalie Murphy
5/5.0
28, Nov 2023
Reliable and efficient
The staff were reliable and straightforward, which I appreciated. Installation went smoothly, and my new floors look great. The project stayed within budget, and I would use Whitt Carpet One Salem again without hesitation.
Gabriel King
3/5.0
24, Nov 2023
Quality is okay, not great
The hardwood installation went fine, but I expected a higher level of finish. There are a couple of boards with visible gaps that were not corrected. It is not enough to redo the entire floor, but it still bothers me when I notice them.
Maya Johnson
5/5.0
13, Nov 2023
On Time and Efficient
The installer arrived as scheduled and worked diligently throughout the day. He handled the space carefully and even vacuumed when the job was finished. The outcome looks excellent and the process was handled with professionalism. I appreciated how straightforward the entire project turned out to be.
Logan Hall
4/5.0
07, Nov 2023
Pleasant Experience
Visiting the showroom was a nice experience. The staff gave me plenty of time to browse and answered my questions patiently. The installation afterward was efficient and neat. I am pleased with the result and I would return again if I ever need new flooring.
Amelia Peterson
5/5.0
28, Oct 2023
Perfect for Pet Owners
They helped me select flooring that is durable enough to handle pets. The installation was smooth and quick. The finished look is stylish yet practical for my lifestyle. I really appreciated how they considered my situation and gave me options that made sense for my home.
Samuel Brooks
4/5.0
19, Oct 2023
Clear Communication
I appreciated the way they communicated about scheduling. I always knew what to expect and when the installers would arrive. The work was finished on time and the results are solid. The floors look fantastic and I found the overall process very manageable and stress free.
Mia Reed
5/5.0
04, Oct 2023
Beautiful Finish
The new hardwood floors were installed with precision. The craftsmanship is clear in the way the planks line up and how smooth the finish looks. The team worked carefully and the final product has truly elevated the look of my home. I am very happy with it.
Levi Brown
4/5.0
27, Sep 2023
Respectful Crew
The installation crew was polite and considerate while working in my home. They answered questions and explained what they were doing. The work was done efficiently and the cleanup was thorough. I am pleased with how the floors turned out and would consider them for future projects.
Grace Carter
5/5.0
18, Sep 2023
Good Recommendations
The staff guided me toward a flooring choice that fits my busy household. They explained differences between products in a way that was easy to understand. Installation was carried out well and everything was completed on schedule. The results are attractive and practical for daily use.
Noah Lewis
5/5.0
11, Sep 2023
Seamless process start to finish
Everything from the first showroom visit to the completed installation was seamless. The staff explained the process clearly, and the installers were skilled. The hardwood flooring added such elegance to my home, and I couldn?t be happier. I?ll definitely recommend Whitt Carpet One Salem to friends and family.
Noah Scott
3/5.0
05, Sep 2023
Took longer than quoted
The entire project ended up taking several days longer than what was promised. While the flooring looks nice now, the repeated delays were inconvenient, especially since furniture had to stay out of place for longer than planned. The end result was decent, but the timeline was frustrating.
Lily Thompson
5/5.0
29, Aug 2023
Very Satisfied
My home feels transformed after having new flooring installed. The workers were respectful and efficient. Every detail was handled with care and the finish looks amazing. The sales team provided accurate information and followed up to check in afterward. I feel very satisfied with the entire process.
Aaron Davis
4/5.0
16, Aug 2023
Helpful Staff
I had questions about which type of flooring would handle heavy traffic in my home. The staff gave me clear and thoughtful advice. The installation was handled smoothly and without any mess left behind. Overall the service felt reliable and supportive and the results are great.
Isabella Anderson
5/5.0
03, Aug 2023
Wide Range of Options
I was impressed with the wide range of flooring materials available in their showroom. The staff guided me toward a product that balanced appearance with durability. The installers handled the job carefully and cleaned up thoroughly. I could not be happier with the final outcome.
Jackson Harris
4/5.0
27, Jul 2023
Great for Office Project
We used them for new flooring in a small office space. The team provided a clear estimate and stayed on schedule. They were respectful about working around business hours and minimized disruption. The results look clean and professional and I would consider them again in the future.
Lila King
5/5.0
19, Jul 2023
Warm and Welcoming
The family owned feel of this business is clear from the way they treat customers. I felt welcomed and listened to when choosing my flooring. The installation was carried out neatly and the result is exactly what I hoped for. My house feels comfortable and updated.
Eli Stewart
4/5.0
09, Jul 2023
Honest and Helpful
I appreciated the honesty during the sales process. They were upfront about costs and realistic about timelines. The installers respected my space and completed the project with care. The end result is strong and visually appealing and I am glad I chose them for this work.
Harper White
5/5.0
25, Jun 2023
Excellent Choice
Visiting the showroom helped me understand what would work best for my home. I appreciated being able to compare different samples in person. The final installation was done perfectly and I love how the new floors brighten up the rooms. It was a very positive experience.
Benjamin Mitchell
4/5.0
18, Jun 2023
Professional and Reliable
I used their service for vinyl flooring in my basement. The material is sturdy and looks great. The installers arrived on time and completed the work without issues. The process was straightforward and I feel confident that the floors will last a long time.
Natalie Carter
5/5.0
07, Jun 2023
Smooth Process
From start to finish the process was simple. I found the staff very approachable and they were quick to provide clear answers. The installation team handled the project with care and respect for my home. I appreciate how easy they made everything and I love the result.
Mason Lee
5/5.0
29, May 2023
Excellent Team
Everyone I interacted with was professional and easy to talk to. They answered questions about flooring types and explained maintenance tips. The installation was completed exactly when promised. My home looks refreshed and modern and I am happy with the entire experience from beginning to end.
Grace Gonzalez
4/5.0
20, May 2023
Satisfied with my new floors
The team gave me plenty of options and explained the benefits of each. I went with laminate, and it looks great in my office. Installation was efficient, and the price felt reasonable compared to others I researched.
Elizabeth Bell
4/5.0
11, May 2023
Pleased With Service
The selection of flooring styles was impressive and the staff gave honest recommendations. I felt like they considered my budget and household needs. The installation went smoothly and the installers left the area clean. The floors look beautiful and I am pleased with the outcome.
Daniel King
3/5.0
03, May 2023
Installation delays created stress
I was initially excited about the flooring options, but the installation ended up being delayed by almost two weeks without much explanation. The team eventually did a decent job, but the waiting period made the whole experience more stressful than it should have been.
Victoria Collins
4/5.0
26, Apr 2023
Good value for money
The pricing at Whitt Carpet One Salem felt reasonable compared to others I checked. The carpet I chose looks luxurious without being overly expensive. Installation was smooth, and the workers showed up when they said they would. I?m very pleased with both the service and the outcome.
Hailey Walker
4/5.0
15, Apr 2023
Good Quality Flooring
I had hardwood floors installed and the quality has impressed me. The team was polite, careful, and efficient throughout the process. Communication about scheduling was good and they made sure I was comfortable with every step. I appreciate the attention to detail in their work.
Lucas Mitchell
5/5.0
02, Apr 2023
Great Carpet Experience
The staff helped me choose the right carpet for my living room. They explained care instructions clearly and the installers worked neatly. Everything was finished on time and the space feels brand new. I would happily recommend them to friends who are considering new flooring.
Whitt Carpet One Floor & Home
Address
3170 West Main Street, 24153, Salem, United States
Website
www.whittcarpetonesalem.com
Email
Telephone
540-765-4969
