Aptive Pest Control
3.77/5.0
Austin Butler
5/5.0
12, Jul 2025
So Far, So Good
I?ve only had two visits so far but I?m really liking the service. They?re always on time, respectful, and take the time to explain what they?re doing. I had some questions about whether the spray was pet-friendly and the tech reassured me. So far, it?s been working well. I?ll keep using them if it stays this way.
Claire Richardson
5/5.0
26, Jun 2025
They Get It Done
If you just want someone to show up, take care of the problem, and leave your place cleaner than they found it?Aptive?s the way to go. They don?t waste time and they don?t leave a mess. Everything was professional and easy from start to finish. And the pests? Gone after the second visit. Happy customer here.
Tyler Russell
5/5.0
10, Jun 2025
Helpful from Start to Finish
From the initial phone call to the technician?s visit, Aptive has been helpful and responsive. I had a few concerns about spraying near plants and they were careful to address that. The technician even treated some areas I didn?t think about, like the outdoor trash bins. He really took his time and cared about doing a good job.
Layla Bailey
4/5.0
25, May 2025
Works Well Over Time
The first treatment didn?t solve everything immediately, but the technician told me that?s normal. After the second visit, things really improved. We used to have tons of bugs around the patio door and now they?re gone. I appreciate their transparency and willingness to return if needed. They?re not the cheapest, but I do think it?s a fair value.
Dylan Ford
5/5.0
09, May 2025
Super Polite Technicians
Both techs I?ve met from Aptive were incredibly polite and professional. They greeted me, explained everything in simple terms, and worked efficiently. The treatments are working, and I like that the products they use are safer for pets. My dog didn?t react at all. They even left a detailed summary of the visit. Very professional team.
Brooklyn Howard
5/5.0
23, Apr 2025
Good Service, No Pressure
One thing I liked is that they didn?t try to upsell me on unnecessary things. The technician just did the work, answered my questions, and gave advice. That honesty made me trust them more. I?ve had them out twice now and both times went well. It?s nice to see a company that doesn?t pressure you for extras.
Ivy Holland
5/5.0
12, Apr 2025
Consistently Great Service
We've been with Aptive for over a year now, and their service has remained top-notch. Every technician has been friendly, knowledgeable, and respectful. They never rush and always check in to make sure we?re happy with the results. I also love their reminder system and easy scheduling. No more pest issues in or around our home?it?s been a total relief.
Christian Bell
4/5.0
07, Apr 2025
Great for Busy Schedules
I love that I don?t have to babysit this service. Aptive sends reminders and handles everything with minimal involvement from me. The technician even left notes about the areas treated, which I appreciated. My only gripe is that weekend appointments book up fast. But otherwise, no complaints. The pests are gone and the house feels cleaner.
Blake Curtis
5/5.0
27, Mar 2025
Quick Results
We started seeing results within two days of the first treatment. I was honestly surprised by how quickly the ants disappeared. The technician was on time and made sure to treat every spot we mentioned, inside and outside the house. What I liked most was how careful they were around our kids? toys and pet areas. Would definitely recommend!
Samantha Rogers
5/5.0
22, Mar 2025
Consistently Good
We?ve had Aptive for almost a year and they?ve been consistently good. They notify us before each visit and let us know who?s coming. The treatments work and they?re never in a rush. The techs are always professional and respectful. It?s been one of the easier services to work with compared to other companies I?ve dealt with.
Kendall Gibbs
5/5.0
11, Mar 2025
Exceeded Expectations
From the initial consultation to the final treatment, Aptive exceeded our expectations. The staff was polite, well-trained, and didn?t pressure us into anything. Our home was having a terrible spider problem, and within days of treatment, they were gone. We haven?t seen one since. They were also really respectful of our property and pets. Outstanding service from start to finish.
Logan Barnes
5/5.0
06, Mar 2025
Worth the Money
I don?t usually leave reviews, but Aptive has been worth it. We had a terrible spider issue in our garage and it?s finally under control. The technician showed up on time, explained everything clearly, and went above and beyond. He even checked back with us a few days later to make sure we were satisfied. That kind of service is rare.
Aiden Clarke
5/5.0
23, Feb 2025
Reliable and Effective
Aptive has been servicing our home for over a year now and we've had consistently great results. Their team always communicates before each visit, shows up on schedule, and takes their time during treatment. We've had no issues with bugs since they started. I appreciate how they use environmentally safe products too. It?s a company that truly cares about quality service.
Audrey James
5/5.0
18, Feb 2025
Thorough and Clean
The technician that came out to our home took his time and didn?t rush the job. He inspected the yard, garage, and all the corners of the house before starting. I appreciated how careful he was around our dog?s water and food bowls. It?s been a few weeks and no more signs of pests anywhere.
Lydia Bowman
5/5.0
07, Feb 2025
Very Professional and Friendly
The technician arrived right on time and was incredibly courteous. He explained everything he was doing and answered all my questions patiently. We noticed a huge difference within a few days. No more ants in the kitchen! Aptive even followed up a week later to check in. Their customer service is just as good as their pest control. Very professional and thorough, I highly recommend them.
David Mitchell
4/5.0
02, Feb 2025
Good Follow-Up
What I liked most about Aptive is how they followed up after the first visit. They sent a message asking if everything looked good and offered to come back if anything popped up. I haven?t needed a reservice yet, but it?s good to know they offer it. The technician was friendly and clearly trained well.
Mason Dean
1/5.0
22, Jan 2025
Wouldn?t Use Again
Customer service sounded helpful, but nothing got resolved. Pests kept returning and follow-up visits were delayed or canceled. I?ve since moved to another provider.
Hannah Simmons
5/5.0
17, Jan 2025
Quick Response Time
I had a wasp issue and called Aptive after reading some reviews. They were able to send someone out the next morning. The tech handled it carefully and made sure the nest was gone. He also gave me some helpful prevention tips. I haven?t seen any wasps since. It?s nice when a company actually delivers on what they promise.
Piper Freeman
2/5.0
06, Jan 2025
Felt Rushed
Each visit seemed faster and less detailed than the last. I started questioning whether they were even spraying everything. Service didn?t justify the price.
Jonathan Cox
5/5.0
01, Jan 2025
Easy and Professional
Aptive made everything easy, from scheduling to service. I was able to book a visit quickly, and they gave me a two-hour window. The technician arrived early and was very polite. He covered both inside and outside the house and didn?t miss any areas. He even treated our mailbox since we had a wasp issue there. That was thoughtful.
Kyle Nash
1/5.0
21, Dec 2024
Unreliable
Signed up for quarterly service, but they missed two appointments without notice. That was enough for me to cancel. Not a reliable company.
Natalie Ward
5/5.0
16, Dec 2024
Great Customer Experience
I?m impressed with how customer-oriented Aptive is. From the initial phone call to the actual service, everyone was polite and helpful. The tech asked about any concerns before starting and explained what each product was for. No harsh smells or mess afterward. Bugs seem to have vanished from our porch and inside the home. I?d recommend them to others.
Avery Franklin
2/5.0
05, Dec 2024
Didn?t Meet Expectations
Heard good things, but my experience didn?t match. Technician missed key areas and pests returned quickly. Felt like a waste of money.
Ryan Gray
4/5.0
30, Nov 2024
Definitely Improved Our Pest Problem
We?ve used Aptive for about three months now and I?ve definitely noticed a reduction in bugs. It wasn?t overnight, but the tech explained that it takes a few treatments to see full results. I like their system and the fact that they follow up. One visit was rescheduled last-minute, but otherwise I?ve had a good experience with them.
Eric Holt
1/5.0
19, Nov 2024
Terrible Communication
Couldn?t get in touch with anyone when I needed to reschedule. Left voicemails and emails?no replies. Finally gave up and canceled.
Ella Murphy
5/5.0
14, Nov 2024
Fast and Effective
When I first signed up, I was unsure how quickly I?d see results, but Aptive surprised me. Within 48 hours of the first treatment, our backyard ant hills were gone. The technician even treated some cracks in our patio and garage that I didn?t notice. It felt very thorough and worth the cost. Their team seems to care about doing it right.
Bella Chambers
2/5.0
03, Nov 2024
Could Be Better
The treatments didn?t seem very effective and we had to call for multiple follow-ups. It felt like a temporary fix, not a lasting solution.
Anthony Foster
5/5.0
29, Oct 2024
Reliable and Friendly
What stands out the most is how consistent Aptive has been. Every visit happens on time and I always get a reminder text. The techs wear shoe covers inside and always explain what they?re doing. After a few treatments, our bug problem was gone. I especially like that it?s a set-it-and-forget-it type of service, but you can call anytime.
Jason Weber
1/5.0
18, Oct 2024
Disorganized
Got texts about appointments I didn?t schedule. Then they didn?t show when I actually did schedule. No clear communication. Just a lot of frustration.
Chloe Bryant
4/5.0
13, Oct 2024
Solid Service
Aptive has been solid so far. I?ve had them out twice now, and both times the techs were friendly and knowledgeable. I like that they?re willing to come back if needed. We did have to wait an extra day for a follow-up, but it wasn?t a huge deal. Overall, the bugs are gone, which is really all I needed.
Hailey Lawson
2/5.0
02, Oct 2024
Decent First Visit, Then Declined
First technician was great. After that, each visit felt rushed and less thorough. Bugs started coming back and it seemed like no one cared to fix it.
Joshua Long
5/5.0
27, Sep 2024
Clear Communication and Results
I really appreciate how clearly everything was explained to me from day one. The sales rep was honest and not pushy, and the technician was professional and respectful of my home. I like that they call ahead of visits and check in afterward. Best of all, the treatments actually work. Haven?t seen a single cockroach since the first spray.
Sean Blake
2/5.0
16, Sep 2024
Misleading Terms
Was told I could cancel anytime, but found out I was locked into a yearly contract. Cancellation process was confusing and felt intentionally difficult.
Zoe Perry
5/5.0
11, Sep 2024
No More Ants!
We had an ongoing ant issue in the kitchen for months. Nothing over-the-counter worked. Aptive came out, and after just one visit the ants were gone. The technician explained that the treatment would continue working over time, and he was right. We haven?t had a single issue since. I?d definitely recommend giving them a try if you?re dealing with pests.
Maya Griffith
1/5.0
31, Aug 2024
Waste of Money
Spent several hundred dollars and still have pests. I could?ve done better with store-bought spray. They don?t seem committed to solving the issue.
Andrew Parker
4/5.0
26, Aug 2024
Helpful and Punctual
I signed up for Aptive when we started seeing spiders in the basement. They sent someone within a couple of days. The technician was very respectful and did the job efficiently. He also gave us tips on keeping pests away in between treatments. I knocked off one star only because the price felt a bit high, but overall the service worked.
Carter Fleming
2/5.0
15, Aug 2024
Lots of Hype, Little Result
They make big promises, but we didn?t see much improvement. Still had bugs around the house after two treatments. Reached out for a follow-up and got no reply.
Lily Morgan
5/5.0
10, Aug 2024
Technician Was Awesome
My technician was great?super friendly and explained what he was spraying and why. He even found a spot where ants were coming in that I hadn't noticed before. He took care of it and said they?d follow up if needed. That kind of attention to detail made me feel like I chose the right company.
Vivian Rhodes
2/5.0
30, Jul 2024
Service Was Rushed
Technician arrived late and seemed to be in a hurry. Didn?t take time to inspect properly. Treatment was ineffective and we had to call another company later.
Christopher Rivera
5/5.0
25, Jul 2024
Smooth from Start to Finish
I had a really smooth experience with Aptive. Scheduling was easy and they sent reminders before the visit. The technician showed up on time and walked me through what he was going to do. He was polite and answered all my questions patiently. It?s been a few weeks and I haven?t seen any bugs. I like that they offer free reservice too if anything comes back.
Jack McCarthy
1/5.0
14, Jul 2024
Disappointed
Technician barely did anything. He sprayed quickly and left. Didn?t check the areas we discussed. Bugs were back in two days. Wouldn?t recommend based on my experience.
Grace Powell
5/5.0
09, Jul 2024
It?s Been Worth It
We were skeptical at first but after a few months of service, I?d say it?s worth it. House is pest-free and customer service is decent.
Stella Hoffman
2/5.0
28, Jun 2024
Not Worth It
Gave them three visits and still saw ants in the kitchen. They said it might take more time, but I wasn?t willing to keep paying with no results.
Matthew Hayes
5/5.0
23, Jun 2024
Efficient and Friendly
From the first call to the service visit, everything was handled smoothly. The technician was in and out without any issues. Very friendly guy too.
Lucas Vaughn
1/5.0
12, Jun 2024
Weak Customer Support
Customer service is friendly but not effective. They kept saying someone would call me back about a reservice, but no one ever did. I had to cancel out of frustration.
Mia Jenkins
4/5.0
07, Jun 2024
Nice Service People
Everyone I?ve dealt with has been nice. That?s rare these days. The treatments are working but I?ll need a few more visits to be sure long-term.
Elena Day
2/5.0
27, May 2024
Too Expensive for What You Get
The service didn?t really solve our issue, and the pricing was higher than other companies. Felt like I paid for basic work that didn?t do much long-term.
Daniel Reed
5/5.0
22, May 2024
Works Well for Us
We?ve tried other companies and Aptive seems to work better. The techs actually seem trained and professional. House has been bug-free for weeks now.
Cole Fleming
1/5.0
11, May 2024
Auto-Charged After Canceling
I canceled my service but still got charged. Had to call multiple times to get a refund. It eventually got fixed, but I shouldn't have had to chase them down.
Isabella Cooper
4/5.0
06, May 2024
Good But Not Perfect
We?ve had good results, though we had to call once for a follow-up. They came out fast though, and were very polite.
Madison Hughes
2/5.0
25, Apr 2024
Inconsistent Results
Some treatments worked, others didn?t. We still saw bugs weeks after the second visit. Technician didn?t seem to care much and barely explained what he was doing.
Ethan Hughes
5/5.0
20, Apr 2024
They Follow Through
We had one issue after the first spray and they came back quickly at no extra cost. That kind of follow-through means a lot.
Brandon Newman
1/5.0
09, Apr 2024
Poor Follow-Up
Initial treatment seemed fine, but when pests came back, I called for a reservice. Took days to hear back and no one showed for the new appointment. Frustrating experience overall.
Sophia Turner
5/5.0
04, Apr 2024
Good Communication
What I liked most is how well they communicate. I got reminders before the visit and the tech explained everything. No surprises and no stress.
Lucy Wallace
2/5.0
24, Mar 2024
Missed Appointment
Scheduled a visit and waited all day?no one showed up. Called support and they apologized but couldn?t explain why. Rescheduled for a week later. Not impressed with how disorganized it was.
Jacob Scott
4/5.0
19, Mar 2024
Solid First Experience
Our first experience was pretty solid. The tech came early, which worked out for us. He did his thing and left no mess. Seeing fewer pests already.
Zachary Wells
1/5.0
08, Mar 2024
Service Got Worse Over Time
At first, Aptive seemed like a great company. The technician showed up on time, explained everything, and the first treatment helped. But after a few months, things changed. Appointments were rescheduled without telling me, and the techs started spending less and less time on site. One time I watched the technician spray only part of the perimeter and leave within 10 minutes. When I asked about it, customer service brushed it off. I requested a different technician, and they never followed up. Eventually, the bugs came back worse than before. It felt like the quality went downhill the longer I was with them. When I decided to cancel, I had to deal with hidden cancellation fees and poor communication. I really gave them a fair chance, but it just kept getting worse. Definitely not the experience I signed up for, and I won?t be using them again.
Ava Simmons
5/5.0
03, Mar 2024
Impressed With Service
Wasn?t sure how well it would work, but I?m impressed. Bugs are gone and the tech explained everything thoroughly. Very polite and tidy too.
Caroline Davidson
2/5.0
21, Feb 2024
Misleading Contracts
The thing that bothered me most about Aptive wasn?t the service?it was the contract. When I signed up, it sounded like I could cancel at any time, but that wasn?t the case. I was locked into a yearly contract with fees if I canceled early. That wasn?t clearly explained. The treatments themselves were average. Sometimes the technician would show up and do a good job, other times it felt rushed. I didn?t really notice a huge difference in pests, and when I asked for a retreatment, it took over a week. It?s not that the service was horrible?it just didn?t feel like I was getting what I was paying for. When I finally decided to cancel, I had to jump through hoops. If they had just been upfront about the terms and more consistent with service, I might?ve stayed. But the lack of clarity made me lose trust.
Benjamin Ross
4/5.0
16, Feb 2024
Got the Job Done
We had a wasp nest and they got rid of it in one visit. The guy was careful and didn?t rush. He made sure all areas were covered.
Henry Barker
1/5.0
05, Feb 2024
False Promises and No Follow-Through
Aptive promised regular, effective treatments and guaranteed pest control, but I didn?t get what I paid for. After the initial visit, the pests kept coming back. I called three times for a reservice, and each time I was told someone would call me back?never happened. When a tech did finally show up, they stayed for maybe ten minutes and didn?t cover half the property. There was no follow-up, and when I tried to cancel, they made it unnecessarily difficult. I was stuck with charges for months for a service that never worked. The sales pitch was polished and convincing, but the actual service was a letdown. I ended up hiring a local exterminator who solved the issue in one visit. Aptive might work for some people, but in my case, it was a waste of time and money. I wouldn?t recommend it based on my experience.
Olivia Harper
5/5.0
31, Jan 2024
Easy, No Hassle Service
Aptive makes the whole process really easy. I signed up online and someone came out two days later. No pushy sales or anything. Simple and done.
Peyton Stone
2/5.0
20, Jan 2024
Inconsistent Service Quality
I wanted to like Aptive, but the service just wasn?t consistent. The first technician was great?he took his time and explained everything. The second one was the opposite?rushed through the job, barely treated anything, and didn?t even knock to let me know he was there. I only realized he?d come after getting a text saying the visit was complete. I called customer service to ask for a redo, and while they were polite, it took over a week to schedule someone else. It?s hard to trust a company when the quality depends on who shows up. The pests we initially had?mostly ants and earwigs?are still around. I gave it three visits but didn?t see a big improvement. For the price, I expected more consistency and better communication. It?s not the worst experience I?ve had, but I definitely wouldn?t sign up again. There?s just too much guesswork involved with their service.
William Bennett
4/5.0
15, Jan 2024
Better Than I Expected
Honestly wasn?t sure what to expect but the experience was better than expected. Tech arrived on time and even gave me tips to avoid future issues.
Chase Burke
1/5.0
04, Jan 2024
Disappointed with Customer Support
I don?t usually leave reviews, but this was frustrating enough that I felt I had to. Aptive?s customer support is a mess. I had issues with scheduling from the start, and every time I called, I was passed around to different people. No one seemed to know what was going on with my account. The technician who came was okay, but he missed areas I specifically pointed out. I called for a reservice and never got a response. They also auto-renewed my contract without clear consent and billed my card. Trying to cancel was a nightmare?I had to send two emails and call three times. Eventually, I had to dispute the charge through my bank. The whole experience felt disorganized and careless. I wouldn?t use Aptive again, and I definitely wouldn?t recommend them if you?re looking for a company that respects your time or listens to your concerns.
Sarah Adams
5/5.0
30, Dec 2023
Tech Was Super Nice
The technician was probably the nicest service person I?ve met in a while. He walked me through everything and even moved stuff to spray better.
Audrey Ramirez
2/5.0
19, Dec 2023
Not Worth the Price
I went with Aptive based on good reviews and the promise of great service, but it didn?t really pan out. The technician who came was friendly, but didn?t seem very thorough. He spent less than 15 minutes spraying and barely covered the areas I asked about. I saw no difference after the first service, and when I called to ask about a follow-up, they acted like I was being difficult. I also found the pricing confusing. What was quoted initially didn?t match what I ended up being billed, and when I asked for a breakdown, they were vague. I?m fine paying more for quality service, but that?s not what I received. In the end, I canceled after the second visit. It?s frustrating because the process seemed smooth in the beginning, but the actual results just weren?t there. There are probably better options out there for the same cost.
Michael Thompson
4/5.0
14, Dec 2023
Good But Pricey
The service works, no doubt. I just think the pricing could be more transparent. That said, the pest problem is definitely under control now.
Eli Sanders
1/5.0
03, Dec 2023
Poor Communication and No Results
I had a terrible experience with Aptive from start to finish. The sales rep was friendly, but after that, it was all downhill. They missed my first appointment without any notice. When they finally came out, the technician barely sprayed and didn?t check any problem areas I pointed out. Within days, I still had ants and spiders showing up. I called for a reservice, and it took over a week to schedule. Even then, the issue wasn?t resolved. I felt like I had to chase them just to get basic service. And don?t get me started on customer service?they?re polite but don?t actually fix anything. I asked to speak to a manager multiple times and never got a callback. I ended up canceling before the second quarter started. I regret signing the contract and wouldn?t recommend Aptive to anyone who values communication or real results. It was disappointing.
Emily Brooks
5/5.0
28, Nov 2023
Quick Setup and Service
Scheduling the first visit was really quick and they came the next day. The service itself was smooth and not disruptive at all. The tech explained the whole process.
Savannah Phillips
2/5.0
17, Nov 2023
Too Much Upselling, Not Enough Service
The initial visit with Aptive was fine, but from then on it felt like I was constantly being upsold. Every time someone came to the door, they had something new to add or a reason to upgrade my plan. Meanwhile, the pest problem I originally called about didn?t get much better. I had to call them back twice for the same issue, and it still wasn?t resolved. The technicians didn?t always seem on the same page either?some were great, others were clearly in a hurry. I expected more consistency and results for the price I?m paying. Plus, the scheduling system felt disorganized. I once got a confirmation text after the technician had already come and gone. Not helpful. I wouldn?t say the entire experience was terrible, but it was frustrating enough for me to cancel. It feels like their focus is more on selling than solving.
James Carter
5/5.0
12, Nov 2023
Great for Ants
We had an ant problem that was driving us nuts. Aptive handled it in one visit. They followed up too, which I appreciated. It wasn?t too expensive either.
Owen Foster
1/5.0
01, Nov 2023
Didn't Deliver What Was Promised
Aptive promised a lot during the sales pitch, but unfortunately, the actual service didn?t live up to the hype. I was told they'd come out regularly and that the treatment was guaranteed to work. However, after two visits, I still had the same pest issue. I reached out to customer support and was told someone would follow up?no one ever did. When I finally got through, they tried to upsell me additional services instead of just honoring the guarantee. The technician also seemed rushed and didn?t explain anything unless I asked. I felt like a number on a list, not a customer they cared about. The final straw was being charged after I canceled. I had to dispute it with my bank. The lack of communication and poor follow-through really left a bad impression. I?d suggest looking elsewhere if you want accountability and clear results.
Brady Cruz
4/5.0
27, Oct 2023
Satisfied So Far
Only one visit in, but I?m happy with it. The guy was knowledgeable and took the time to walk the property. So far, I?ve noticed fewer bugs.
Nora Elliott
2/5.0
16, Oct 2023
Frustrated with Missed Appointments
I really wanted to like Aptive, but after multiple missed appointments, I gave up. The first service went fine, but after that, it was hit or miss?literally. They?d confirm a visit, then no one would show up. I rearranged my work schedule twice for them and still nothing. Customer service was polite, but no real resolution. I was told I?d get a follow-up or credit, and neither happened. When I finally canceled, it took three calls to get it processed. I get that scheduling can be hard, but this happened too often. The treatment itself worked okay, but I can?t deal with a company that can?t stick to its schedule or keep its word. It?s just not worth the hassle when there are other providers out there who value your time more. I wish it had worked out, but it was too frustrating to continue.
Reese Wilkins
5/5.0
11, Oct 2023
Consistent Quality
We?ve been using Aptive for a while and they?re always consistent. The techs are polite and the treatments are effective. We rarely have to call for re-treatments.
Isaiah Morris
5/5.0
30, Sep 2023
Top-Notch Service Every Time
I?ve had Aptive servicing my property for the last year and they?ve been consistently excellent. Their technicians are always polite, they show up on time, and they clearly know what they?re doing. One thing I really appreciate is that they listen. If I say I?ve been noticing more bugs in a certain spot, they?ll give that area extra attention. We had a minor flea issue from a neighborhood stray and they handled it quickly and effectively. They also checked areas I hadn?t even considered?like underneath the deck and crawl spaces. Their communication is solid too?they always send a visit summary and let us know if there?s anything we should be aware of. Scheduling is flexible, and they?ve never once missed a visit. Honestly, it?s the best experience I?ve had with a home service company in a long time. It?s clear that Aptive trains their people well and genuinely values their customers.
Hayden Pratt
4/5.0
25, Sep 2023
Helpful and Professional
The customer service team was helpful when I had to reschedule. The tech was courteous and explained what he did. Hoping the treatment keeps working.
Leah Henderson
5/5.0
14, Sep 2023
Friendly and Detail-Oriented
Every time Aptive visits our home, I?m reminded why we chose them. The technicians are always kind and respectful, but more importantly, they?re detail-oriented. They don?t just show up, spray, and leave?they ask questions, listen, and actually adjust their approach based on what?s going on. We had an unexpected rodent issue last winter and they handled it immediately with traps and follow-ups. They also took the time to seal an opening behind our dryer vent, which helped prevent it from happening again. That kind of attention really shows they care about long-term solutions, not just temporary fixes. Communication with the office is great too?easy to get someone on the phone and they respond to emails quickly. I?ve worked with other pest control companies in the past and Aptive stands out by far. Their technicians take pride in what they do, and it shows in the results we?ve seen.
Josie Neal
5/5.0
09, Sep 2023
No Complaints Here
Everything went as expected. Easy to schedule, fast service, and no mess left behind. The technician was respectful and answered all my questions without rushing.
Caleb Perry
5/5.0
29, Aug 2023
It Just Works
Pest control is something you don?t really think about until you really need it. That?s how we found Aptive. We had a serious ant issue in the kitchen and nothing we tried worked. Aptive came out, inspected everything, and did a very detailed treatment. Within a week, the ants were gone and haven?t returned. What really sold me, though, is how well their system works. They?re always on time, always courteous, and never leave a mess. I like that they don?t constantly call trying to upsell new services?what you pay for is what you get, and it works. We also like that the service is safe for our pets and toddler. No strong chemical smells or weird residues left behind. After three visits, our house is bug-free and we haven?t had to think twice about it. That kind of peace and convenience makes this totally worth it for me.
Maxwell Brady
5/5.0
24, Aug 2023
They Know Their Stuff
Aptive?s team clearly knows what they?re doing. We had a major spider issue and after two visits, we haven?t seen one in weeks. Worth the price.
Camila Price
5/5.0
13, Aug 2023
Consistently Professional
Aptive has been a breath of fresh air when it comes to home services. From the start, they?ve been professional and easy to communicate with. They sent a clear schedule, provided reminders before appointments, and each visit has been handled with care. The technicians never act rushed, and they make sure to ask if we?ve seen any new issues before beginning. One technician even pointed out a potential entry spot for bugs near our foundation and treated it thoroughly. What I like most is how proactive they are. We haven?t had any issues return between visits, but I feel confident they?d respond quickly if something came up. Plus, they respect our space?wearing shoe covers, being quiet while inside, and not leaving any mess. We?ve used other companies in the past that felt more like sales pitches than service. Aptive actually feels like a company that values doing things the right way.
Quinn Monroe
4/5.0
08, Aug 2023
Efficient Visit
The technician came on time and worked efficiently. He explained what he was using and made sure it was pet-safe. Appreciated that part the most.
Gavin Matthews
5/5.0
28, Jul 2023
Great Experience Every Time
I?ve been with Aptive for nearly a year now and they?ve never missed a beat. Every technician has been friendly, respectful of my property, and well-informed. The initial visit was very thorough and addressed all the pest issues we had?mainly ants and spiders. Since then, they?ve come out regularly, and I?ve rarely had to call in between treatments. On one occasion, I did spot a few bugs after heavy rain, and they sent someone out for a reservice the very next day?no hassle at all. I really like their transparency. They email you a summary of the visit, what was done, and if anything was noted. As someone who travels often, this is a huge help. I?ve also noticed they?re careful about the environment?products are safe for pets, and they don?t overspray. Overall, I?m a very satisfied customer and would definitely recommend Aptive to anyone looking for dependable pest control.
Tristan Barker
5/5.0
23, Jul 2023
Solid Company
We?ve had a good experience with Aptive. They?re responsive and take care of things quickly. The treatments seem to work and they don?t pressure you for extra stuff.
Aria Coleman
5/5.0
12, Jul 2023
Above and Beyond Service
I had an especially good experience with Aptive last month that made me a long-term fan. Not only did the technician arrive early, but he also took the time to explain what kind of insects we were seeing and what products would be used. I was impressed by how thorough he was?he treated the house inside and out, lifted up mats, got into corners, and even cleaned up some dead bugs after spraying. A few days later, someone from the office followed up to check in. That personal touch made a difference. I did have to reschedule once and their team handled it professionally and without fuss. You don?t always get that kind of flexibility with service companies. Since then, we?ve had no pest issues at all?not even the random seasonal ones we used to see. I really feel like I?m getting value here, not just pest control but actual customer care.
Millie Steele
4/5.0
07, Jul 2023
Mostly Positive So Far
I?ve had one service so far and the ants seem to be gone. It?s too early to tell long-term, but I liked how the visit went. Good communication.
Adam Chapman
5/5.0
26, Jun 2023
Reliable and No Surprises
What really stands out about Aptive is how reliable they are. In a world where service companies are often late or vague, Aptive is a refreshing change. They always give you notice before a visit, the tech shows up on time, and they explain what they?re doing without rushing through it. The first time they came, I was skeptical?but honestly, I was impressed by how much care they put into a standard pest spray. They checked the baseboards, sprayed cracks, and even looked behind furniture. They?ve since come quarterly and the pest situation has stayed under control. The price felt high at first, but the quality makes up for it. I also appreciate that they don?t try to upsell you during each visit. Everything feels honest and straightforward. I had one issue after a storm and they came back the same week to re-treat without charging. That?s rare these days.
Nolan Craig
5/5.0
21, Jun 2023
Friendly Tech, Good Job
The tech who came to my house was really friendly and didn?t rush through the job. He asked about any concerns and actually listened. It?s been weeks and no pests in sight.
Kennedy Kelly
5/5.0
10, Jun 2023
Peace of Mind at Home
I never thought I?d care so much about pest control, but here I am writing a five-star review. Aptive has genuinely made my home feel more comfortable. We moved into an older house that had a spider problem. It freaked me out, especially with kids around. Aptive came in, explained their process, and took their time treating every corner. The technician was kind and didn?t rush. He even cleaned up some webs under the porch that I hadn?t noticed. After the second visit, the spiders were completely gone. They also treated for ants and wasps, which we had issues with during summer. The communication has been awesome?text reminders, email summaries, and easy scheduling through their app. I feel more at ease knowing we have someone who can come out if anything pops up again. This service is more than pest control for us?it?s peace of mind, and that?s been worth every penny.
Georgia Walton
5/5.0
05, Jun 2023
Easy to Work With
Aptive has been easy to deal with since we signed up. They answer questions and schedule visits without any fuss. The guys who come out are respectful and clean up after.
Nathan Stewart
5/5.0
25, May 2023
More Than Just Pest Control
Aptive doesn?t just spray and leave?they actually care about long-term results. I?ve had other companies come and go quickly, but Aptive technicians always take time to check in, ask if I?ve noticed anything new, and offer advice. For example, the guy who came last time noticed ants near my porch light and treated the surrounding area thoroughly. It wasn?t even on my list! They use pet-safe products, which is a big deal for me since I have a dog who roams around the backyard. Their follow-up service is prompt too?I once saw a few bugs between visits and they came out the next day without charging anything extra. The consistency has been impressive. Every tech I?ve interacted with has been friendly, professional, and efficient. I don?t feel like I?m just a number on a list. Aptive really makes the whole pest control experience easy and actually kind of pleasant.
Grant Lambert
4/5.0
20, May 2023
Reliable and Fast
We?ve used them for a few months now and they always come when scheduled. The results are pretty consistent, and I like that they?ll come back if we notice anything.
Riley Bryant
5/5.0
09, May 2023
Excellent Service from Day One
I?ve had Aptive for about six months now and the experience has been consistently good. When I first signed up, they explained everything clearly?no hidden fees or confusing contracts. The technician who came out was super respectful of my space, wore shoe covers, and even helped move a few things out of the way to spray properly. After the first treatment, I noticed fewer bugs, and by the second visit, they were completely gone. They send reminders before every appointment and check in afterward, which I appreciate. Customer service is easy to reach and doesn?t give you the runaround. One time I had a small issue with ants returning near the garage, and they came back within two days at no charge. That kind of follow-up is rare. I?ve recommended them to two neighbors who?ve also had good experiences. Overall, I?d say they?re professional, thorough, and easy to work with.
Emery Quinn
5/5.0
04, May 2023
Great First Visit
The first visit went smoothly. The technician was polite and took the time to explain what he was doing. I appreciated that he wore shoe covers inside. Nice touch.
Aaron Jenkins
5/5.0
23, Apr 2023
Great with Follow-Through
We had an issue come back after a few weeks and I wasn?t sure if they?d respond. To my surprise, Aptive sent someone out quickly at no extra cost. The follow-through really impressed me. They didn?t make excuses or blame us. They just showed up and fixed it. I?ll definitely keep using them.
Bryce Morrison
4/5.0
18, Apr 2023
Happy With the Work
They came out the next day after I called, which was great. The tech was nice and did a solid job. Still waiting to see how long the treatment lasts, but so far so good.
Scarlett Hayes
4/5.0
07, Apr 2023
Dependable and Friendly
The crew at Aptive has been dependable and friendly. I like that the same tech usually comes to our home, so we don?t have to keep explaining things. He?s knowledgeable and points out things we can do between visits to keep bugs away. We?ve seen a major difference in our yard and patio areas since starting the service.
Alice Carr
5/5.0
02, Apr 2023
Good Service Overall
Aptive showed up on time and explained everything clearly. I liked how friendly the technician was and he took care of the problem quickly. Haven?t seen any bugs since they came, so that?s a win in my book.
Aptive Pest Control
Address
United States
Website
www.goaptive.com
Email
Telephone
(385)273-0026
