50 reviews found
img 5/5.0 02, May 2024

A tasteful online wine merchant

The range spans from crisp Greek whites to deep Italian reds, each clearly labelled. App made browsing fun, with filters and tasting suggestions. Delivery arrived frozen (!!) ? packaging messed up one wine. Support offered refund quickly. That responsiveness left strong trust. Otherwise well handled and wines excellent.


img 4/5.0 24, Apr 2024

Consistent quality and smart service

Every bottle we tried showcased vineyard character and vintage distinction. The team balanced classic varietals with less mainstream picks. Delivery was fast, with notifications. Support gave pairing advice and helped pick for an anniversary menu. Felt genuine and tailored.


img 5/5.0 16, Apr 2024

Thoughtful for gifts and personal use

Ordered for both personal consumption and as gifts. Gift orders were given optional note enclosure and neat wrapping. My recipient loved the wine and presentation. Delivery was punctual. Customer service checked in afterward. Feeling of care was consistent across orders.


img 4/5.0 08, Apr 2024

Pleasantly surprising variety and detail

Included several wines from small Greek and Spanish regions I?d never tried. Each bottle came with tasting cues and ideal food match. Delivery prompt and packing robust. One order issue handled well with proactive support. Enjoyed exploring beyond typical labels.


img 5/5.0 31, Mar 2024

Educational and dependable wine platform

The app includes short articles on wine regions and grapes. That background helped enhance the drinking experience. Bottles arrived on time in insulated packaging. One minor glitch with stock showed unavailability after payment, but refund offered swiftly and alternative recommendation given. Support followed up with apology. Wines themselves were flavorful and balanced. A service that delivers both wine and knowledge consistently.


img 5/5.0 23, Mar 2024

Boutique feel with strong logistics

Despite being app?only, the overall service felt artisanal. Labels included niche producers and tiny vineyards not frequently seen elsewhere in UK. Wines arrived chilled, in secure padding. Delivery updates were timely. One bottle late but tracking informed in advance. Support arranged credit for delay. Informative tasting notes helped me explore new cuisines. Worth the slight premium for curated selection and responsive service.


img 5/5.0 15, Mar 2024

Expert guidance, delivered with care

The in?app pairing quiz recommended several bottles that impressed me. Tasting notes went beyond basic fruit descriptors?mentioning minerality, acidity, and each wine?s history. Delivery followed the promised window and arrived safely. Customer support answered complex questions about decanting and storage. Even small gestures like handwritten notes on gift orders added authenticity. One rare vintage sold out after order, but a similar vintage was offered with generous discount. Overall a high?touch, knowledgeable merchant in digital form.


img 4/5.0 07, Mar 2024

Reliable and richly informative

App performance was smooth and ordering intuitive. Wines arrived on time, chilled, and packaged carefully. Each bottle had a note explaining vintage and tasting notes. Food pairing suggestions helped me plan dinner. I asked a question via email about aging potential and got a detailed response. Pricing is fair for mid?premium regions. Occasional labels sold out quickly, but alternatives were offered gracefully. Truly a service that educates as well as sells wine.


img 5/5.0 28, Feb 2024

Sophisticated selections paired with helpful support

This retailer focuses on smaller vineyards across Italy, France, Greece, and more. Wine offerings are thoughtfully described with soil type and harvest notes. The app lets you sort by grape, region, or food pairing preference. After ordering, an email asked if I needed suggestions for upcoming events. Delivery was mint?cold and boxes arrived intact. I had one issue with a spilled bottle; replacements were shipped promptly with discount code. Support was genuinely apologetic. The wines were expressive, each with distinct flavor profile. Very gratifying experience that felt crafted, not automated.


img 5/5.0 20, Feb 2024

A cultured wine experience delivered to door

Vino Veritas LND brings a combination of well?sourced wines from small European producers along with accessible ordering via a clean app interface. Each wine came with detailed tasting notes, including origin region and recommended pairings. Packaging was sturdy and temperature?controlled. One of the bottles had a faulty cork but customer service arranged a replacement within 24 hours. The response was personable and included a considerate apology message. Delivery timing was accurate and clearly communicated. Wines tasted as described and had nuance and character beyond supermarket picks. The whole experience felt like a true boutique merchant with thoughtful service?despite the digital ordering. Will use again when seeking unique and reliably delivered wines.


img 5/5.0 12, Feb 2024

Friendly, dependable, wine?focused

Overall confident in ordering again?sparkling prose and accurate descriptions show knowledge. Bottles arrived cold and secure. Support responsive and genuine. Wines tasted as advertised. Very pleasant experience.


img 4/5.0 04, Feb 2024

App clarity and tasting variety

App menus are clear, search filters work well. Options include classic Bordeaux, Italian reds, and lesser?known Greek whites. Each bottle had a region story included. Delivery was precise. Support friendly over email.


img 5/5.0 27, Jan 2024

Knowledgeable support even after sale

Had questions about tasting profiles after delivery; support followed up with helpful context and food pairing tips. Wines arrived securely packaged and chilled. Clear wine data helps learning more. A service that continues to care post?purchase.


img 5/5.0 19, Jan 2024

Perfect gift service

Bought wine as a present: included gift wrapping, note space, and delivery arrived as promised. Recipient delighted by selection and service. Felt thoughtful and hassle-free.


img 4/5.0 11, Jan 2024

Quality and convenience balanced

A helpful range of wines, easy browsing, prompt delivery. Tasting notes offer real insight rather than marketing blurbs. Minor stock hiccup but resolved with better match. Good logistics and wine selection combined.


img 5/5.0 03, Jan 2024

Boutique feel, high reliability

Even though this is app?based, the wines reflect boutique selection from Italy and France and occasionally newer regions. Bottles arrived quickly and intact. Informative notes about soil and harvest made the experience richer. Customer service helped with pairing for dinner. I?ll order again for personal or small gathering occasions.


img 5/5.0 26, Dec 2023

Personalized suggestions with smooth execution

The site offers quizzes to suggest wines based on taste. That led to bottles I enjoyed but wouldn't have picked myself. Delivery was on schedule. Tasting notes also suggested cheese pairings. Packaging was eco?friendly padded boxes. One minor order error was corrected with clear apology. Great idea executed well and wine arrived ready to sip.


img 4/5.0 18, Dec 2023

Reliable delivery and rich notes

Wines include some lesser?known producers, all described with clarity. Delivery estimates were accurate. Even late?night questions got a reply the next morning. Wines tasted as described, and occasional promos felt genuine. Value is good within mid?premium price tier. While app lack chat, email support compensated. Overall dependable, with care taken in bottling and shipping.


img 5/5.0 10, Dec 2023

Authentic feel despite app platform

Despite operating entirely through an app, the service feels personable. Wine descriptions include vineyard background and suggested meals. Delivery boxes arrived intact and chilled. Customer service seemed working after hours to answer pairing questions. Bottles tasted fresh and labels were easy to identify. Some rare wines offered beyond mainstream selections. Small glitch when one wine arrived late, but a discount was offered proactively. A company clearly passionate about wine and happy customers.


img 5/5.0 02, Dec 2023

Thoughtful selections and solid delivery

The company aims to deliver boutique style wine selection through an app?based service. It succeeds in offering interesting varietals from Italian and French small producers, with clear tasting notes and pairing ideas. Packaging is sturdy and arrives on time. One bottle broke in transit but was swiftly replaced. Customer support responded personally and resolved issues kindly. Ordering was intuitive and the app layout clean. Wine quality is consistent and suited my palate. Overall a reliable and thoughtful service that feels small?scale and premium?even when done online.


img 2/5.0 24, Nov 2023

Wines OK, backorders annoying

Good taste and variety, though replacement choices limited. Several items on backorder after checkout.


img 3/5.0 16, Nov 2023

Packaging intact, but order mix?up

Bottles arrived well?packed, but one label wrong. Support sorted it later, but mix?up was disappointing.


img 2/5.0 08, Nov 2023

Refund took too long

Ordered two bottles, one cancelled and refund processed after several days. Fine wine, poor process.


img 3/5.0 31, Oct 2023

Nice concept, needs smoother logistics

Love the boutique approach. Order confirmation quick, but tracking was delayed and support wasn't proactive.


img 2/5.0 23, Oct 2023

Good bottles, poor communication

Wines arrived well, but zero heads?up on delay. Support response template?like. Felt impersonal.


img 3/5.0 15, Oct 2023

Decent wine but customer care slow

Wines tasted acceptable. Support took ages responding to simple issue. Better responsiveness would help.


img 2/5.0 07, Oct 2023

Delivery delays affected plans

Ordered for a dinner party, delivery arrived late. No alert until after the next?day. Wines were fine but timing ruined occasion.


img 3/5.0 29, Sep 2023

Tasting notes vague at times

Selections interesting but descriptions felt bland or repetitive. Deliveries okay, but personalisation seems lacking.


img 2/5.0 21, Sep 2023

Helpful app interface but missing bottles

App design is clean but bottles sometimes vanish before dispatch. Replacement process was slow. Fair wines but execution flawed.


img 3/5.0 13, Sep 2023

Good wine but stock inconsistent

Wine quality is fine, though several items showed available online but were out of stock after ordering. Rescheduling replacements slowed delivery. Worth considering, though reliability needs work.


img 2/5.0 05, Sep 2023

Nice intent but poor execution

Care in wine sourcing is evident, yet the app and delivery mechanics undermine confidence. Order status didn?t update properly. No ETA changes communicated. Support replies sometimes contradictory. Felt like trust was misplaced here. Better engineering and stock transparency needed.


img 1/5.0 28, Aug 2023

Pleasant bottles but bad experience overall

While the two bottles tasted good, every other element felt off. Stock issues, late delivery, silent cancellations, and lack of resolution left a poor impression. The brand?s message of personal selection didn?t match reality. Could improve, but not suitable now.


img 3/5.0 20, Aug 2023

Decent wine but app bugs visible

App crashed twice during checkout, requiring restart. One promo code wouldn?t apply. Order tracked show delivered but recipient didn?t get it until next day. These glitches overshadow otherwise pleasant wine selections. If polish is added, it's promising.


img 2/5.0 12, Aug 2023

Support unhelpful after issues

After a shipping issue, support replied but offered only apology?not resolution. Suggestion boxes or voucher wasn?t offered. They insisted there was no alternative bottle despite visible stock. The app interface is sleek, but backend logistics are weak. Nice packaging but shipping errors spoiled the impression.


img 3/5.0 04, Aug 2023

Interesting selections overshadowed by delays

A varied list of wines from small producers raised expectations. Sadly, several items were backordered after paying. Refund process took too long and support contact seemed minimal. Delivery itself was fine but arrived later than promised. Tasting notes were moderately informative. Overall there's potential here, but current execution makes it hard to trust as a secondary or primary wine vendor.


img 2/5.0 27, Jul 2023

Quality wine but logistics poor

Bottles tasted fine, but ordering and delivery were frustrating. The system oversold a bottle leading to refund after shipping. Communication around that was vague. Delivery arrived hours past window with no update. Customer support answers repeated generic script. The idea of boutique service feels hollow when execution fails. Prices feel slightly steep given the inconvenience. If reliability improves, might return?but not yet.


img 3/5.0 19, Jul 2023

Tasting notes underwhelming, service patchy

Wines delivered felt decent, but the tasting write?ups were ordinary?little real insight. Some app descriptions seemed copied across multiple labels. There was inconsistency in stock availability, and support replies lagged hours at a time. One order missed a bottle and apology came only after follow?up. Although shipping packaging was secure and temperature?controlled, missing items disrupted the experience. If you?re ordering large quantities or gifts, this uncertain process may cause stress. Hope they address mis?stock and automation errors soon.


img 2/5.0 11, Jul 2023

Packaging good but ordering issues persist

The promise of personalised wine selection sounded impressive. Yet, ordering turned stressful: uncertain stock, last?minute substitutions, and unclear communication. One bottle ordered turned out unavailable without notice until shipment day. The replacement offered didn?t match price. Delivery window changed twice without alert. App support replies felt generic. While the packaging was intact and wine tastes fine, the overall experience felt amateurish. A more reliable inventory system and better alerts would help. Without improvements, the app feels more bother than convenience when ordering for events or presents.


img 1/5.0 03, Jul 2023

Frustrated by delays and limited stock

This retailer promised boutique service but delivered mostly frustration. The app listed several wines that turned out to be unavailable?after ordering. Notifications came only after checkout, forcing cancellations. Delivery arrived late and without any prior update. Customer service responses were slow and templated?no real ownership. Packaging was acceptable but the wine selection didn?t match descriptions. The promised sommelier?style notes were generic and occasionally inaccurate. Feels like they've aimed for premium customer experience but missed key points like accurate real?time stock and timely replies. Unless improvements come fast, I'd hesitate revisiting or recommending.


img 2/5.0 25, Jun 2023

Service felt less personal than expected

The idea behind Vino Veritas LND is appealing?app?based boutique wine service. Unfortunately this experience felt a little dry. Delivery arrived a day late. When prompted, customer support gave a polite apology but no estimated delivery update followed. The wine list is well?curated, yet some bottles were out of stock without advance warning. Replacement options were limited. Though the packaging was neat, the missing bottle diminished the overall enjoyment. Even though the tasting notes were interesting, they lacked consistency. It feels like personalisation is more branding than actual custom service. With better stock tracking and proactive communication, this could be a strong offering. Right now it comes across somewhat impersonal and unreliable for important occasions.


img 5/5.0 17, Jun 2023

Caring touch in deliveries

Ordered a gift and they wrapped professionally and delivered on time. Recipient loved the bottle and the handwritten note. Very thoughtful for an app?based wine merchant.


img 4/5.0 09, Jun 2023

Reliable and enjoyable

Packages arrived well?packed and on time. App interface clear and easy. Wines matched descriptions closely. Customer service was helpful when asked about pairings.


img 5/5.0 01, Jun 2023

Nice selection and service

The range includes both popular and artisanal bottles. Ordering was smooth, delivery prompt. Enjoyed discovering wines based on suggested tasting notes. Made the experience feel custom.


img 4/5.0 23, May 2023

Good quality and support

Wines deliver good value. Occasional small hiccup with stock, but replacements offered quickly. Staff replies are friendly and not scripted. Solid experience overall.


img 5/5.0 15, May 2023

Excellent personal touch

Each bottle came with notes about region and food pairings. Delivery arrived on schedule and customer service interactions felt real. Wine arrived in perfect shape, ready to enjoy.


img 5/5.0 07, May 2023

Easy to use app and tasty wine

The app layout makes browsing effortless. Bottles arrived chilled and in perfect condition. Included notes made tasting more fun. A dependable wine merchant with a personal feel.


img 4/5.0 29, Apr 2023

Well?curated list

App displays clear labels and descriptions. Selections from Italy and France were enjoyable. Delivery was clean and boxes arrived intact. Appreciate the personal follow?up message included.


img 5/5.0 20, Apr 2023

Great variety, good support

They import interesting wines and often share tasting notes. Occasional limited stocks but replacements were offered quickly. Communication was clear and polite. The overall experience felt genuinely attentive.


img 4/5.0 12, Apr 2023

Smooth ordering experience

App functions smoothly and wine options cover classic and unusual varietals. Packaging felt secure and fresh. Customer service replied promptly to a query. Enjoyable overall, and feels like a boutique wine retailer.


img 5/5.0 04, Apr 2023

Friendly service and choice

The wine selection is well curated and staff offer helpful pairing suggestions. Very easy to navigate the app when ordering. Delivery came within estimated time. Overall impressed with personalised touch even in an app?based setup.


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