UBREW
3.28/5.0
Benjamin Jenkins
5/5.0
22, Aug 2025
Inspiring brewing experience
UBREW combines brewing education and hands?on fun?perfect for hobbyists. Staff helped fine?tune recipes and were friendly throughout. Their kit is solid and easy to use. Tap room service at the end was a treat.
Emily Williams
4/5.0
01, Aug 2025
Educational and fun brew day
Team explained each step and rationale behind timing and ingredient choices. Brew station spotless and intuitive. They offered recipe adaptation suggestions mid?process. Finished beer had nice head retention and flavour. Feel like learned more in one session than several articles online.
Finnian Singh
5/5.0
28, Jul 2025
Comprehensive brew mastery session
A complete brew immersion with real insights into temperature control, hop timing, and fermentation science. Staff helped troubleshoot flow rate and mash efficiency mid?process. Ingredients sourced and handled hygienically. Brewing workflow smooth, with staff managing pacing. Bottling step clearly explained. Fermented beer reached proper clarity and carbonation within expected timeline. Taproom ambiance welcoming and staff encouraged feedback. Massive boost to brewing confidence, with takeaways I could apply at home.
Cody Jensen
2/5.0
03, Jul 2025
Expired certificate hassle
Bought a voucher with supposed year validity, but it only showed a couple months. Co?founder responded once, but no follow?up. Felt misleading and awkward for the gift receiver.
Ariana Silva
5/5.0
21, Jun 2025
Fun hands?on brewing day
A relaxed place to brew your own craft beer with help from staff who care. The set?up allowed experimenting with custom recipes. Brewing instructions were clear, and the tap room has a friendly vibe. Bottle quality beer ready to take home.
Destiny Sowah
1/5.0
08, Jun 2025
Misleading membership perks
Expected included recipe help and custom options, but were charged later for those extra services.
Ethan Taylor
5/5.0
17, May 2025
Great introduction to home?brew
Perfect for beginners or hobbyists. Staff ensures proper sanitation, conduct timing, explain how grain and hops interact. Their setup is robust and easy to navigate. Brew outcome was aromatic and fresh. Taproom tasting capped off the session well. Acquired confidence to brew at home next.
Cameron Koul
2/5.0
13, May 2025
Inconsistent ingredient quality
Some ingredients looked stale or had odd packaging. Couldn?t be sure freshness. Staff shrugged it off. Beer outcome was off in taste profile?not what recipe described. Communication later admitted some stock hadn?t rotated properly. Not ideal for those wanting precise flavours.
Gianna Esposito
4/5.0
25, Apr 2025
Holistic brewing experience
UBREW's brew day covers everything: recipe planning, ingredient weighing, mash control, hop timing, chilling, fermentation and bottling. The staff explain rationale behind actions, and adjust recipe to match personal preferences. Equipment includes automated controls and quality pumps. Ingredient freshness evident. The outcome beer tasted balanced with good body and head retention. Taproom chat added to learning. Enjoyable, hands?on, and confidence?building.
Connor Brown
1/5.0
14, Apr 2025
Poor support after brew
Beer ended up flat and cloudy. Asked for help afterward but got no advice or reply. Felt abandoned.
Brianna Weber
1/5.0
30, Mar 2025
Payment and delivery anxiety
Payment was taken immediately but confirmation arrived late. Delivery window was vague?no tracking provided. Finally received a call two days later saying ingredients were delayed. That muddled the whole schedule. Communication felt reactive rather than proactive. In the end the kit arrived, but trust was shaken. Would be cautious returning.
Eli Robinson
5/5.0
11, Mar 2025
Creative, yet structured brewing session
Encouraged to explore custom recipe ideas with helpful staff doing brew maths. The process flowed well in their tidy workspace. Ingredients were clearly labeled, and all tools were ready. They monitor temperature and timings precisely. Finished beer tasted rich and balanced. Tap room seated us well and allowed comfortable tasting. Worth the investment.
Daniel Papadopoulos
2/5.0
21, Feb 2025
Refund delay
Overcharged for session, refund promised but took many weeks of reminders. Not uplifting.
Audrey Miller
4/5.0
09, Feb 2025
Pleasant brewing environment
Brewing with UBREW was easy to follow, the workspace is tidy and well set up. Ingredients in stock and staff gave advice when asked. Custom recipe options are a nice touch. The finished beer turned out flavor?rich.
Chloe Martin
1/5.0
20, Jan 2025
Confusing recipe instructions
Recipe sheet lacked clarity, missing steps for hop additions and mash timing. Staff explanations varied depending on who talked. Ended with off?balance bitterness. Asked for clarification afterward, but got only generic answers. For price paid, clarity should be better.
Faith Green
4/5.0
02, Jan 2025
Deep dive into beer craft with a smile
A full session that blends education, creativity, and enjoyment. Staff dedicates time to walk through mash schedules, hop additions, and fermentation control. Brewing setup is intuitive, well?maintained, and hygienic. Ingredients offered wide variety of malts and hops, with staff suggestions tailored to style preferences. I left with bottles of clean, flavourful beer that matched recipe expectations. Taproom conversation with other participants fostered community. Despite slight queueing at peak hours, team managed timing well. Overall a highly worthwhile experience for aspiring brewers.
Courtney Phillips
1/5.0
25, Dec 2024
Recipe sheet unclear
Steps for hops and timing missing from printout. Explanations varied by staff member?confused the process.
Hannah Young
4/5.0
14, Dec 2024
Thought?provoking and fun brew workshop
UBREW offers a smart combination of hands?on brewing and deeper learning. Staff answered questions about yeast strains, mash rests, and bitterness levels. Equipment is intuitive and high quality. Ingredient boards helped visualise options. Brew process ran on time, clean?up included. Final beer turned out smooth and polished. Social vibe in tasting room added to atmosphere. Came away motivated to tackle my own brews at home.
Avery Adebayo
4/5.0
02, Nov 2024
Well?run brewing process
Setup is efficient and staff demonstrate real know?how. They offer guidance on every step and provide quality ingredients. Brewing was smooth and the space felt safe and comfortable. The beer was malty and enjoyable.
Eleanor King
4/5.0
30, Oct 2024
Supportive team makes a difference
Well?organized brew day where staff guided through each step?from sanitizing to fermentation. Facility maintained clean and in stock. They offered suggestions for hop varieties and malt ratios. Equipment operated smoothly. End product tasted fresh and flavourful, and bottles were packaged neatly for pickup. Environment felt friendly and inclusive, perfect for aspiring brewers.
Fiona Goldberg
4/5.0
29, Sep 2024
Exceptional experience for craft beer lovers
The entire brewing process is demystified with clear steps, measured ingredients, and expert guidance. Staff help refine recipe ideas?suggesting hop varieties or malt balances. They explain how mash temperature influences body and mouthfeel. Equipment is industrial quality but approachable. Friendliness and patience made it feel supportive. Final beer had crisp finish and aroma true to recipe. Taproom tasting round?off is relaxed. Felt more like a brewing masterclass than a service.
Caleb Hayes
1/5.0
11, Sep 2024
Equipment downtime without notice
Arrived for a booked brew day only to find key equipment out of order?pump failure. No prior notice provided. Rescheduled, but had to fit around my own schedule. Felt like poor maintenance oversight. Although brewing eventually happened, process was rushed to compensate. Felt unprofessional and disappointing for first?timer.
Claire Wright
1/5.0
15, Aug 2024
Billing glitch and lack of resolution
Charged twice for same session. Notified support immediately. They acknowledged error but refund took weeks and required multiple chase?ups. Until refund processed, booking was unsettled. Added stress and dissatisfaction overshadowed brewing fun.
Ashley Patel
5/5.0
27, Jul 2024
Informative and welcoming
UBREW offers a great blend of learning and social brewing. Team members are really helpful when adjusting recipes, and safety is taken seriously. Equipment is top?notch and the tasting room is clean. Overall a worthwhile brew session.
Eric Thomas
4/5.0
06, Jul 2024
Easy booking and clear instructions
Booking process simple, reminders and prep steps sent in advance. When brewing, staff were attentive and taught fermenting best practises. Ingredient packaging very clear. Brew process took about four hours from start to finish. Beer result consistent and enjoyable.
Delilah Jackson
2/5.0
15, Jun 2024
Rigid cancellation policy
Tried to cancel two days before event but still got full charge. No flexibility offered.
Colin Murphy
2/5.0
22, May 2024
Equipment availability issues
Turned up for brew slot, but some gear wasn?t working and limited session time. Took extra time to resolve, threw off plan.
Brandon Kowalski
1/5.0
16, Apr 2024
Frustrating gift certificate issue
A gift certificate arrived with only a couple months until it expired rather than the full term promised. Contacted support?initial response was quick but follow?up about replacing or extending expiry went unanswered. Felt pressured explaining the limitation to recipient. Inconsistent communication left buyer unsatisfied. Not what I expected from a company preaching clear and helpful guidance.
Evelyn Hill
5/5.0
23, Mar 2024
Immersive and empowering brew workshop
UBREW?s full?day brew experience was excellent. Upon arrival, friendly staff gave a clear orientation, explaining how grain, mash, boil, and fermentation steps interrelate. Clean, modern equipment allowed hands?on involvement while ensuring safety. Recipe creation was collaborative: staff helped calculate gravity and hop timing to align with my taste goals. Ingredients were fresh and well?labelled. The environment felt enthusiastic but professional. After brewing, bottles were stored correctly? I appreciated the temperature?controlled fermenting room. Finished beer delivered rich aroma, balanced bitterness and carbonation. Taproom chat with other brewers added fun. Gave confidence and knowledge to try brewing at home. Worth every penny for learning and craft.
Gabriel Adebayo
5/5.0
20, Feb 2024
Empowering beginners through structured brewing
Perfect blend of theory and practical brewing. Staff encouraged me to pick hop profile and then helped fine?tune malt ratios. Process ran smoothly in clean environment. Ingredients labelled and dated. Real?time advice on how mash temp affects sweetness. Post?brew fermentation room monitored properly. End beer showcased a crisp finish and pleasant aroma. Taproom end chat was warm and inclusive. Felt educated, supported, and excited to brew again.
Carter Wilson
2/5.0
08, Feb 2024
Overbooked sessions leading to delays
Arrived early but brewing slot ran late because prior group over?ran. Staff seemed unprepared to manage schedule. Setup and walkthrough got rushed. Felt crowded and time?pressured. Experience lacked the calm, educational vibe promised in marketing materials.
Ella Martinez
5/5.0
23, Jan 2024
Excellent value for guided brewing
Full brew experience with expert guidance, fresh supplies, and a working brewhouse. Staff troubleshooting temperature and flow issues quickly. Recipe instructions clear and customisable. Beer turned out crisp and satisfying. The community around the brewery felt welcoming. Good day out for anyone curious about craft brewing.
Anthony Nkosi
4/5.0
14, Jan 2024
Knowledgeable and friendly team
The brewing session was straightforward, and the team walked through the process step?by?step. Equipment worked well, and plenty of ingredients were available. Learned a lot about recipe creation. The taproom is cosy and inviting. Enjoyed the experience and the final beer.
Carly Henderson
1/5.0
29, Dec 2023
Poor handling of cancellation
Due to personal emergency, needed to cancel session two days ahead. Policy indicated same?day cancellation fees only?but team charged full amount anyway. Attempts to appeal got vague replies with no resolution. Felt unfair and inflexible. ruined what might have been positive experience.
Emma Scott
5/5.0
08, Dec 2023
Relaxed, knowledgeable brewing hub
UBREW blends social space and brewing learning effectively. Staff helped adjust recipes based on taste profile desired. Equipment runs smoothly and is well cared for. Taproom provides a wide variety of tasting options. Bottled beer ready for pickup was packaged neatly. Friendly atmosphere and personalised attention.
Gabriella Russo
4/5.0
28, Nov 2023
Thoughtful and knowledgeable brewing process
From sanitising to packaging, each step comes with explanation, not just instruction. Staff talk about pH, enzyme activity in mash, hop alpha acids?without being overwhelming. Equipment worked well, and ingredients seemed professionally stored. Brew timing measured accurately. After session, beer tasted rich, balanced and drinkable. Taproom gives chance to compare batches and chat. Learned far more than anticipated.
Cole Gauthier
1/5.0
12, Nov 2023
Communication gaps
Initial reply to my support email was decent, but follow?up went ignored. Questions around expiry and shelf life went unanswered.
Brooklyn Ndlovu
2/5.0
22, Oct 2023
Mixed messages about membership benefits
Membership had cool perks listed on website but many weren?t honoured?such as recipe consultation or ingredient access. Was told those features were ?inc the cost,? then later billed extra. Felt like mis?selling, and support responses were slow. Brewing day ended up lacking promised guidance. Overall underwhelming for the price paid.
Asher Thompson
4/5.0
18, Sep 2023
Excellent staff support
Staff guided us through every stage of brewing, providing tips on hop timing and fermentation. Ingredients were fresh and plentiful. The space is well?organized, and the brewhouse runs efficiently. Final beer tasted crisp and clean. Convenient and enjoyable.
Dylan Clark
5/5.0
04, Sep 2023
Balanced hands?on and learning
UBREW struck a great balance between hands?on brewing and learning new techniques. Clear instructions on mash and hop timing were given by staff. The brewing kit and setup looked professional and well?maintained. They helped calculate recipes precisely. Finished beer had great clarity and carbonation. The tasting area is well laid?out and comfortable. Overall it felt more like a workshop than just a brew session.
Felix Sharma
5/5.0
30, Aug 2023
Engaging, hands?on and informative
The workshop style brew day at UBREW is both educational and fun. Staff explain science behind each stage and encourage asking questions. They assist with adjustments when target gravity doesn?t match recipe. Equipment includes digital temperature controllers and reliable pumping setup. Fermentation rooms monitored temperature, ensuring proper conditioning. Beer turned out clear with good carbonation and flavour complexity. Brewing session feels social yet structured. Clean?down instructions given for home setup. Left inspired and confident to replicate process at home.
Cooper Baker
2/5.0
09, Aug 2023
Overbooking mess
Brew day pushed back because previous group overran. Felt rushed and crowded during walkthrough.
Christian Moreau
2/5.0
27, Jul 2023
No follow?up on quality issue
Final beer had sediment and poor carbonation level. Contacted team for advice or remedy, but no follow?up. Felt sold end?product and left alone. Knowledgeable support was advertised, but wasn?t accessible when needed.
Grace Walker
5/5.0
15, Jul 2023
Top notch guided brewing day
A well?structured session with clear explanations of brewing science and hands?on execution. Staff helped forecast gravity and balance recipes. Equipment is efficient and maintained well. Ingredients plentiful and fresh. Fermentation conditions well controlled. Resultant beer tasted clean with complex flavour layers. Taproom relax?time was fun and educational. Walked out with craft beer and greater brewing understanding.
Eva Rodriguez
4/5.0
25, Jun 2023
Creative recipes encouraged
Staff welcomed input on flavour profiles, then helped design recipe ratios accordingly. Brew day workflow was streamlined. Ingredients felt high?quality. Equipment calibration accurate. End beer had distinct taste and clarity. Social vibe in taproom added to enjoyment.
Blake Singh
4/5.0
19, Jun 2023
Smooth and educational brew day
With clear instructions and solid equipment, brew day was stress?free. Staff were approachable and offered suggestions without being pushy. Ingredients choices were good, and the end foam on beer looked and tasted great.
Elijah Khan
4/5.0
27, May 2023
Professional setup, casual vibe
Brewing area feels polished and hygienic. Team explained how fermentation and dry?hopping works. Brew schedule was efficient, and clean?up was quick. Ingredients were fresh and brewing outcome consistent. Learned useful tips for bottle conditioning at home. The vibe stays relaxed and non?intimidating even for a beginner.
Ava Sharma
5/5.0
05, May 2023
Creative beer brewing spot
This place encourages experimenting with flavours and styles. The crew assists with math and timing, and ensures each ingredient is handled well. Everyone seemed to enjoy the friendly setting. Left with several bottles of crisp beer.
David Stone
1/5.0
18, Apr 2023
Ingredient freshness doubt
Some ingredients looked aged or ill?stored. Beer tasted off. Staff didn?t seem concerned.
Anna White
5/5.0
09, Apr 2023
Great brewery workshop
Staff at UBREW show real passion and explain brewing steps clearly. Equipment is clean and modern, and they keep ingredients well stocked. The atmosphere feels educational yet relaxed. Brew day went smoothly and the beer turned out well. Would come back to brew another batch.
UBREW
Address
Old Jamaica Road 24
SE16 4AW
London
United States
Website
ubrew.cc
Email
Telephone
