Turnbull Law Group
3.59/5.0
Sofia Roberts
4/5.0
06, Aug 2025
No Complaints
My situation was handled well by the team. They helped me through all the steps and gave updates regularly. There was one small mix-up early on, but it was corrected quickly. I liked their honesty and how clearly they explained things. Definitely better than other legal experiences I?ve had.
Liam Phillips
5/5.0
25, Jul 2025
Felt Like a Priority
They never made me feel like just another client. They remembered details about my case, always greeted me by name, and were quick to follow up. That personal touch made a big difference. I could ask questions freely and always got honest, understandable answers.
Ella Campbell
5/5.0
14, Jul 2025
Kind and Patient
Legal matters stress me out, but Turnbull Law Group made it less scary. They explained things in plain English and never rushed me off the phone. Everyone I spoke to was kind, patient, and responsive. You can tell they?ve dealt with people in hard situations before and really care.
Noah Parker
4/5.0
03, Jul 2025
Solid Service
My case involved a few twists, and they managed them well. While I had to wait a bit for responses occasionally, the team always delivered on what they promised. They were careful with my documents and communicated clearly. Overall, it was a good experience.
Ruby Adams
5/5.0
21, Jun 2025
Very Reliable Legal Team
The Turnbull team stayed in close contact with me and made sure I understood everything happening along the way. Their approach was calm and professional. Even when unexpected delays came up, they explained why and kept me posted. I appreciated how they didn?t rush things but stayed steady from start to finish.
Isaac Hill
4/5.0
10, Jun 2025
Respectful and Efficient
Most of my interactions with the team were positive. The attorneys were knowledgeable and professional, and the support staff was helpful. Sometimes the process felt a bit slow, but they were always polite and informative. I?d work with them again if I needed legal assistance.
Hazel Scott
5/5.0
30, May 2025
Consistent and Helpful
From the very first consultation, Turnbull Law Group took the time to understand my specific situation. They were patient, friendly, and quick to respond. Every document was explained before I signed anything. It?s clear they care about doing things properly and with respect for the client. I felt like I was treated like a person, not just a case.
Gabriel Wright
5/5.0
19, May 2025
Great Legal Help
They helped me understand my options and walked me through the entire process. Their staff was professional, and I never felt judged or rushed. The best part was the way they handled things without making me feel stressed. Everything moved at a manageable pace, and I always knew what was coming next.
Stella King
4/5.0
07, May 2025
Positive Experience Overall
The team handled my case with care and kept me informed at each stage. While there were occasional delays in communication, they always followed through eventually. They listened to my concerns and made adjustments as needed. I appreciated their ability to simplify complex legal language and make it more understandable for someone like me.
Owen Hall
5/5.0
26, Apr 2025
Steady Support Throughout
Turnbull Law Group guided me through a stressful legal process with steady communication and clear steps. They were always respectful and took time to explain every part of the process. Even when I felt overwhelmed, they reassured me and offered practical next steps. I always felt like they were one step ahead. Definitely felt like I had a strong team in my corner.
Scarlett Baker
2/5.0
15, Apr 2025
Just Okay
The service was just okay?not terrible, but far from good. Not enough effort or attention shown.
Caleb Green
1/5.0
03, Apr 2025
Didn't Listen
Kept bringing up things I had already explained clearly. Felt like no one actually read my file.
Evelyn Stone
2/5.0
23, Mar 2025
Felt Rushed
Every interaction felt hurried. I wasn?t given time to ask questions or understand things fully.
Harper Young
1/5.0
12, Mar 2025
Hard to Reach
Getting in touch was a constant struggle. Left voicemails that were never returned. Very frustrating.
Ivy Brooks
2/5.0
28, Feb 2025
Limited Support
Once the paperwork was filed, I barely heard from them again. Felt like they were just done with me.
Hugo Price
2/5.0
17, Feb 2025
Long Wait Times
The waiting was frustrating. Sometimes I didn?t hear back for over a week. Not ideal during legal matters.
Beatrice Gray
1/5.0
06, Feb 2025
No Clear Direction
I was left unsure of what was happening most of the time. Didn?t feel supported or informed.
Milo Foster
2/5.0
26, Jan 2025
Basic Service
Didn?t feel personalized at all. Seemed like they just followed a general script instead of understanding my situation.
Eliza Long
1/5.0
14, Jan 2025
Unexpected Fees
Charges showed up that weren?t explained clearly. I wasn?t given a breakdown until I pushed for it.
Oscar Powell
2/5.0
03, Jan 2025
Disorganized System
There were repeated errors on documents, and I had to keep correcting them. Not confident in their process.
Maisie Ross
1/5.0
23, Dec 2024
Poor Coordination
Spoke to multiple people, none of whom seemed to know what was going on. Major communication breakdown.
Calvin Sanders
2/5.0
12, Dec 2024
Felt Overlooked
Didn?t feel like my case got enough attention. There were delays and vague responses. Wouldn?t use again.
Freya Rivera
1/5.0
30, Nov 2024
No Follow-Through
They said they?d call back and never did. Felt ignored and had to do most of the chasing myself.
Jude Griffin
2/5.0
19, Nov 2024
Mixed Communication
Some staff were helpful, but I kept getting different answers from different people. Very confusing experience overall.
Sylvie Murphy
2/5.0
08, Nov 2024
Not Responsive Enough
I had to follow up several times just to get basic updates. Emails weren?t returned quickly and calls often went unanswered. Not what I expected.
Otis Bell
1/5.0
27, Oct 2024
Frustrated Throughout
From beginning to end, I was frustrated by the lack of communication, clarity, and accountability. For a law group, they should?ve done much better in guiding and supporting me through a difficult legal situation.
Wren Coleman
2/5.0
16, Oct 2024
Generic Approach
The service felt very generic, almost like they were reading from a script. My situation was personal and complex, but they treated it like just another number.
August Sullivan
2/5.0
05, Oct 2024
Case Felt Rushed
Toward the end, it seemed like they were rushing to close the file. Questions I raised were left hanging and documents were quickly pushed through without time for review. Not a great experience.
June Perry
1/5.0
23, Sep 2024
Would Not Recommend
Based on my experience, I wouldn?t tell anyone to use this firm. The lack of communication and attention to detail was frustrating. I had to micromanage the entire process just to make sure things were done right.
Felix Alexander
2/5.0
12, Sep 2024
Vague Responses
Every time I asked specific legal questions, I got vague or scripted answers. I wanted honest, detailed feedback, but it felt like they were holding back or just didn?t have a real plan.
Audrey Jenkins
2/5.0
01, Sep 2024
Overwhelmed Staff
It felt like the team was overwhelmed. I had to wait days for callbacks and several times was told someone would follow up?and they didn?t. Everyone was polite, but the follow-through wasn?t consistent.
Sawyer Howard
1/5.0
20, Aug 2024
Unresponsive and Slow
There were multiple times where they simply didn?t respond to time-sensitive questions. I lost confidence in their ability to represent me. Even when I escalated the issue, the urgency just wasn?t there. I had to do more legwork than I expected.
Isla Patterson
2/5.0
09, Aug 2024
Mediocre Experience
The experience wasn?t a disaster, but it wasn?t smooth either. A lot of small errors and delays piled up over time. It felt like they had good intentions but were spread too thin to give proper attention to my case.
Declan Morgan
1/5.0
28, Jul 2024
Not What I Expected
Based on their site and first call, I thought I was in good hands. But the follow-through was weak. I had to keep prompting them to move things along. Information wasn?t shared proactively, and it created a lot of stress. I regret not going with another firm.
Stella Kim
2/5.0
17, Jul 2024
Lack of Transparency
I wasn?t told upfront about all the costs involved, which was frustrating. Charges started appearing that I wasn?t expecting. When I asked for clarification, the answers were vague. Transparency is crucial when dealing with financial and legal matters, and it felt like they were withholding information.
Mason White
2/5.0
06, Jul 2024
Didn?t Feel Prioritized
There were times I truly felt like my case was forgotten. Calls weren?t returned, and emails went unanswered for days. I don?t doubt they?re busy, but even a quick update would?ve made a difference. Instead, it felt like I had to chase them every step of the way.
Willow Kowalski
1/5.0
24, Jun 2024
Mistakes on Paperwork
Important paperwork had errors, which could?ve seriously affected my case. When I pointed them out, they fixed them?but only after delays. Proofreading should be standard. It made me question their thoroughness and attention to detail. Didn?t feel like I was in reliable hands.
Silas Goel
2/5.0
13, Jun 2024
Unclear Expectations
I was never sure what to expect next. There was no clear roadmap, and I constantly felt left in the dark. I would?ve appreciated better timelines or a case manager who stayed in touch. Instead, I had to keep asking what the next steps were. For legal services, that uncertainty is unsettling.
Penelope Nielsen
1/5.0
01, Jun 2024
Overpromised and Underdelivered
The consultation was promising, but it went downhill after that. The legal support promised never fully came through. Delays, missed responses, and a lack of follow-up made it incredibly frustrating. The firm might be juggling too many clients because I never felt like my issue was handled with care or urgency.
Leo Dhawan
2/5.0
21, May 2024
Inconsistent Service
Some days I?d get an answer within minutes. Other times, I wouldn?t hear back for over a week. The inconsistency really hurt my confidence in their ability to manage my case effectively. Deadlines were almost missed twice, and they didn?t seem to take accountability. Wouldn't choose to work with them again.
Aurora Bell
1/5.0
09, May 2024
Poor Client Management
There was a clear breakdown in how they manage their clients. Emails were unanswered, calls weren?t returned promptly, and documents were misplaced. I lost trust early in the process and had to constantly follow up. For a firm dealing with sensitive legal issues, I expected far more professionalism and organization.
Theodore Abraham
2/5.0
28, Apr 2024
Communication Gaps
Turnbull Law Group didn?t communicate as promised. I would go weeks without updates unless I reached out myself. Important questions went unanswered for days. I had to request the same paperwork multiple times before receiving it. Though the staff was courteous, the lack of responsiveness made me feel uneasy and ignored. Not the level of service I was expecting from a legal team.
Eleanor Costa
1/5.0
17, Apr 2024
Felt Unheard
My experience with Turnbull Law Group was not what I had hoped for. Every time I raised concerns, they brushed them off or gave generic responses. It seemed like I was just a file number in their system. I had to push for updates and got the sense that my case wasn?t a priority. In the end, things did work out, but it took a toll emotionally and financially.
Jasper Ahuja
2/5.0
05, Apr 2024
Lack of Coordination
Several times I received contradictory advice from different team members, which made me question their coordination. I had to repeat my situation over and over again to different representatives. There was a lack of follow-through, and some deadlines were nearly missed because no one confirmed receipt of my documents. I ended up double-checking everything myself to ensure it got done. While a couple of employees were helpful, the overall structure of the firm felt disorganized and impersonal.
Lucy Ndiaye
2/5.0
25, Mar 2024
Confusing Process
Dealing with Turnbull Law Group felt confusing from day one. Communication wasn?t consistent and I often had to call multiple times to get updates. At times I wasn?t even sure who was handling my case because different people kept emailing me. Some documents had typos and I had to correct them myself. While the team was polite, I didn?t feel confident that they had a handle on my situation. It felt more like a call center than a law firm. In the end, my case was resolved, but the journey was frustrating and full of missteps. Definitely expected more clarity and organization.
Finn Bhatia
4/5.0
14, Mar 2024
Reliable Counsel
Reliable advice and steady updates. A couple hiccups, but resolved fast.
Clara Svensson
5/5.0
03, Mar 2024
Skillful Attorneys
Attorneys showed skill with courtroom presentation and negotiation. I felt confident in them.
Milo Mehra
5/5.0
20, Feb 2024
Stand?out Support
Stood out for their proactive communication and friendly approach during a stressful case.
Violet Schmitz
4/5.0
09, Feb 2024
Pleasant Experience
Pleasant, smooth experience?just minor timing blips, but fixed without stress.
Asher Majumdar
5/5.0
29, Jan 2024
Helpful Team
The staff was very helpful and polite. Everything was communicated clearly and efficiently.
Yuki Tanaka
5/5.0
20, Jan 2024
Impressive Dedication
They worked on my case with dedication and care. Even the admin team followed up consistently and made sure I never missed any deadlines. I could tell that they cared about doing things right, not just fast. This level of service is rare.
Nora Olsen
4/5.0
17, Jan 2024
Satisfactory Service
Met my expectations and gave solid counsel. A few small timing issues, but they corrected them.
Arjun Patel
5/5.0
08, Jan 2024
Guided Every Step
The entire process felt guided, not just managed. They helped me understand the consequences of each choice and provided thoughtful advice. At no point did I feel pushed or rushed. I genuinely felt they cared about helping me, not just closing a case.
Wyatt Kulkarni
5/5.0
04, Jan 2024
Very Competent
Seemed confident and current on laws. Provided competent, trustworthy guidance.
Sofia Marini
4/5.0
28, Dec 2023
Good Help with Some Delays
Overall, I was happy with the legal support. They were courteous and helpful at every step. A couple of my emails took longer than I?d hoped to get replies, but when they did respond, it was always thorough and thoughtful. The service was professional.
Alice Dubois
5/5.0
26, Dec 2023
Excellent Representation
The level of representation exceeded my hopes. Strong legal knowledge with personal attention.
Liam O?Connor
5/5.0
16, Dec 2023
Excellent From Start to Finish
From initial consultation to case resolution, the experience was top-notch. Their professionalism, clear communication, and patient approach made a huge difference. Everything was transparent and efficient. They earned my trust early on and kept it.
Nathan Verma
4/5.0
14, Dec 2023
Good Overall
Felt fairly represented and supported. No major complaints.
Priya Shah
5/5.0
03, Dec 2023
Caring Legal Help
What made Turnbull Law Group stand out was the human side of their service. They were never cold or transactional. They followed up on my questions, remembered my concerns, and helped me feel supported. The legal process is tough, but they made it feel less intimidating.
Ruby O'Connell
5/5.0
01, Dec 2023
High Quality
Thorough research, clear strategy, timely responses?high level of service.
Carlos Mendes
5/5.0
21, Nov 2023
Reassuring from the Start
From the first phone call, I knew I was in good hands. The intake was smooth, and they walked me through every detail of my situation. Their kindness and confidence gave me peace of mind. They never rushed me and always checked in to make sure I was comfortable with the progress.
Isaac Srinivasan
5/5.0
18, Nov 2023
Trustworthy Advice
Felt like the advice came from someone who truly cared about outcomes and my best interests.
Emily Larson
5/5.0
10, Nov 2023
Extremely Grateful
It?s rare to come across a legal team that combines professionalism, empathy, and thoroughness like Turnbull Law Group does. I had a complex case, and they took the time to understand every part of it. Their team was always courteous, timely, and full of helpful advice. Thanks to them, everything worked out better than I?d hoped.
Hazel Davies
4/5.0
06, Nov 2023
Solid Performance
Met most expectations and communicated well. A couple minor oversights.
William Jones
4/5.0
29, Oct 2023
Worth the Wait
There were a few times I waited longer than expected for updates, but the service overall was worth it. They explained everything clearly, double-checked important details, and kept me informed. The end result was positive, and the people I worked with were respectful and responsive.
Gabriel Kaur
5/5.0
27, Oct 2023
Very Helpful
Their responsiveness stood out. Always answered questions and made me feel at ease.
Olivia Brown
5/5.0
18, Oct 2023
Above and Beyond
I had a fantastic experience with Turnbull Law Group. They went above and beyond to ensure I understood every part of the legal process. Even when I had last-minute concerns, they responded with urgency and care. Everything was handled professionally, and I always felt respected. I wouldn?t hesitate to use their services again.
Stella Goldberg
5/5.0
15, Oct 2023
Reassuring Process
Even during stressful moments, they stayed calm and supportive. Really appreciated their composure.
Michael Wilson
5/5.0
06, Oct 2023
Smooth and Reassuring Process
Going through a legal issue is never easy, but Turnbull Law Group made it feel manageable. Their entire team was organized, friendly, and incredibly knowledgeable. From the initial consultation to the final outcome, I was always kept in the loop. The attorneys explained each phase thoroughly, and no question ever felt too small. They showed patience and compassion every step of the way.
Owen Puri
4/5.0
02, Oct 2023
Good Attention
They focused on my concerns and took time to explain details fully.
Ava Johnson
5/5.0
24, Sep 2023
Exceptionally Supportive Team
The level of support I received from Turnbull Law Group exceeded all expectations. They stayed in touch frequently and provided detailed updates without me needing to chase them. I felt like my case really mattered to them. They answered every email promptly and made themselves available for phone calls when things felt complicated. Their team also helped me stay calm during stressful moments, always offering both legal insight and encouragement. It wasn?t just about getting paperwork done?it felt like they truly cared about the outcome.
Scarlett Sowah
5/5.0
21, Sep 2023
Clear Strategy
The legal plan was explained in understandable terms, and I felt confident about it.
Daniel Davis
4/5.0
12, Sep 2023
Good Experience, Minor Delays
The team at Turnbull Law Group was respectful and very responsive. They explained the legal process clearly and followed up at every step. I did run into a couple of small delays?mostly waiting for certain documents?but they always explained why and gave realistic timeframes. They treated my concerns seriously and offered practical solutions instead of just legal jargon. Everyone I spoke with was polite and professional. What stood out was how human the experience felt?they didn?t act like robots or just push paperwork. Even when I felt overwhelmed, they stayed calm and helped guide me through. Overall, I had a good experience and would recommend them to others.
Caleb Setty
5/5.0
07, Sep 2023
Confident Advocacy
I felt their advocacy was strong. They made solid arguments and stuck up for me.
Emma Thompson
5/5.0
01, Sep 2023
Felt Like I Had a Partner
From day one, the folks at Turnbull Law Group made me feel like they were in my corner. They didn?t just send emails?they called to walk me through the process and made sure I understood everything. I had a lot of anxiety about my case, but they always reassured me without sugarcoating things. Their transparency made me trust them even more. Anytime I had a question, someone would get back to me quickly. Even small details, like remembering my schedule and checking in regularly, showed they genuinely cared. I?ve dealt with other firms before, but this experience was completely different. It felt like I had a partner, not just a legal service. I?d definitely work with them again.
Zoe Mancini
4/5.0
29, Aug 2023
Decent Communication
Overall kept me informed and treated me well. A few delays, but manageable.
Andrew Perez
5/5.0
20, Aug 2023
Professional and Personable Team
Turnbull Law Group did an amazing job handling my legal matter. The attorneys treated me like more than just a client?they listened to my concerns, explained legal jargon in simple terms, and were always available when I needed help. What I really appreciated was how personal the experience felt. They remembered small details, followed up without me asking, and checked in often. It?s rare to find a firm that is both professional and approachable. I felt heard and understood throughout the process. I never once felt like I was going through it alone. Their attention to detail and steady communication helped make a difficult time much easier. The outcome was better than I expected, and I?m truly grateful for their support.
Nathan Choudhury
5/5.0
16, Aug 2023
Courteous Service
Staff greeted me warmly and answered questions thoroughly. The tone was respectful and helpful.
Savannah Green
5/5.0
08, Aug 2023
Outstanding Legal Support
Working with Turnbull Law Group was a great decision. From the start, their team was attentive, compassionate, and always clear in their communication. They answered every question I had?sometimes more than once?and never made me feel rushed. What really impressed me was how organized they were. I received updates regularly, and every step was clearly laid out so I always knew what to expect. Even when unexpected issues came up, they stayed calm and professional. They gave me realistic timelines and followed through on everything they said. My legal issue was complicated, but they never made me feel like a burden. They walked beside me through every step and made sure I felt confident in my decisions. I couldn?t have asked for a more supportive or capable team to help me through this.
Layla Gauthier
5/5.0
03, Aug 2023
Strong Legal Team
The team at Turnbull was knowledgeable and strategic. Their advice helped shape a successful outcome.
Joshua Hill
4/5.0
27, Jul 2023
Straightforward Help
They were straightforward, organized, and helpful. Not the warmest experience, but definitely professional. I knew what to expect and got the results I needed. Would recommend to someone who needs a solid legal team.
Ryan Malick
4/5.0
22, Jul 2023
Supportive Counsel
The attorneys offered solid support and were patient with my questions. I felt heard and respected.
Lily Adams
5/5.0
16, Jul 2023
Really Helpful
One of the more helpful firms I?ve worked with. They broke things down clearly and were respectful of my time and situation. Never felt judged or talked down to.
Madison Wagner
5/5.0
09, Jul 2023
Timely and Reliable
Regular updates were always provided, and deadlines were met. Felt reassured throughout the process.
Joseph Baker
4/5.0
04, Jul 2023
Honest and Transparent
I liked how upfront they were about costs, timelines, and what to expect. No surprises. Their honesty made me feel like I could trust them, even when things didn?t go exactly as planned.
Anthony Varghese
5/5.0
30, Jun 2023
True Professionalism
A truly professional approach from start to finish. They guided me through legal complexities and simplified the process with clarity.
Madison Nelson
5/5.0
23, Jun 2023
Calming Presence
I felt really nervous about legal action, but the team was a calming presence. They were professional without being cold. I appreciated how they reassured me every step of the way. It felt like they had experience with cases like mine and knew what to do.
Sarah Kouassi
4/5.0
18, Jun 2023
Good Experience
Overall, my experience was positive. Turnbull Law Group communicated frequently and addressed concerns fairly. A couple of hiccups, but resolved quickly.
Robert Thomas
4/5.0
11, Jun 2023
Mostly Smooth
The legal process was mostly smooth with just a few hiccups. Everyone was courteous and professional. I liked that they didn?t pressure me and gave time to decide things. Not a perfect experience, but a good one overall.
Joshua Saxena
5/5.0
04, Jun 2023
Great Attention to Detail
Every document was reviewed carefully, and I appreciated their attention to detail. Emails and calls were returned quickly. Confident in their representation.
Victoria Clark
5/5.0
31, May 2023
Clear Communication
Every step was explained clearly. I was never left wondering what came next. The team stayed in touch via phone and email, and I always knew they were working on my case. The process was longer than I expected, but it was handled with care.
Hannah Rossi
5/5.0
27, May 2023
Compassionate Support
Turnbull Law Group approached my case with empathy and professionalism. They listened, offered solutions, and made sure I felt at ease. Thorough yet caring?exactly what I needed.
John Harris
5/5.0
19, May 2023
Very Detailed
The team did a great job of explaining every document and legal detail. They didn?t skip over anything or rush. I had a lot of questions, and they never made me feel like I was being annoying. Felt like they really cared about doing things right.
Christopher Bajaj
4/5.0
15, May 2023
Friendly & Efficient
Staff there answered calls promptly and with friendliness. The entire legal process felt organized and professional. A couple of minor wait times, but otherwise a smooth experience.
Grace Young
4/5.0
06, May 2023
Trustworthy and Respectful
I felt like I was in good hands the whole time. They were respectful, always made time to answer questions, and checked in frequently. The only reason I?m not giving 5 stars is a slight delay in one part of the process, but it was handled well in the end.
Eleanor Mbebe
5/5.0
02, May 2023
Knowledgeable Team
There?s real expertise at Turnbull Law Group. Their attorneys know the laws inside-out and break it down into plain language. Communication stayed consistent from start to finish. Hard work paid off.
David Walker
5/5.0
23, Apr 2023
Felt Secure the Whole Time
They made me feel secure in a situation that had me really anxious. The team kept me updated and gave me plenty of time to think about each decision. It never felt like they were rushing me. Truly thankful for how they handled my case.
Andrew Krishnan
4/5.0
19, Apr 2023
Helpful Guidance
Turnbull Law Group offered solid advice and steady updates. Staff showed genuine concern and took time to walk me through my options. Felt informed and supported at every stage. Minor delays, but overall good experience.
Chloe Lewis
5/5.0
11, Apr 2023
Good Experience
From the start, Turnbull Law Group made me feel heard. Their intake process was smooth, and every step after that was explained clearly. The lawyers and staff were attentive, and responses were always prompt. I?d recommend them to anyone needing patient and understanding legal guidance.
Lily Rodriguez
5/5.0
06, Apr 2023
Smooth Process
Getting help from Turnbull Law Group made a tough time easier. The team answered questions quickly, explained everything clearly, and treated me with respect. Communication was prompt and caring throughout. Grateful for their patience and support.
Turnbull Law Group
We focus on helping individuals manage and resolve their debt while protecting their rights. In select states, we offer attorney-assisted debt negotiation to help clients settle what they owe on more favorable terms. Our services also include bankruptcy representation, defense against creditor lawsuits, and legal support for those facing harassment or unfair practices by debt collectors, including violations of the Fair Debt Collection Practices Act (FDCPA).
Address
50 S. Main Street, Suite 200
60540
Naperville
United States
Website
turnbulllawgroup.com
Email
clientsupport@turnbulllawgroup.com
Telephone
800-674-1504
