TruGreen
2.67/5.0
Hailey Monroe
4/5.0
01, Aug 2025
Worth the Cost
A bit pricey, but the results have been solid. Fewer weeds, greener lawn, and I don?t have to lift a finger. That convenience makes it worth it for me.
Harper Gray
5/5.0
31, Jul 2025
Lawn Care That Actually Works
Before signing up with TruGreen, I had tried everything from store-bought fertilizers to DIY organic methods. Nothing really worked. Either the weeds came back, or the grass stayed thin and patchy. TruGreen changed that. From the very first visit, they were professional and thorough. The technician walked me through what he was applying and why, and even gave suggestions based on my lawn type. Within about 6 weeks, I noticed fewer weeds and greener grass. After three months, it was like a different yard. The app they provide is helpful, and I love getting reminders and progress updates. I haven?t had any billing issues, and I really like how responsive customer service is. One time they missed a spot, and they came back to fix it without a fuss. That level of service is rare these days. My lawn finally looks how I?ve always wanted it to. Can?t ask for more.
Jason Grant
5/5.0
26, Jul 2025
Impressed So Far
I started service last season and have already renewed. The lawn looks great and I barely have to think about it. Customer service has also been super helpful.
Isaiah Boyd
1/5.0
15, Jul 2025
Felt Like a Chore to Deal With
Between missed appointments, unclear billing, and no real changes in lawn quality, this service felt more like a chore than a help. I had to constantly follow up to get answers. They were polite, but not very effective. I finally gave up and canceled.
Penelope Arnold
3/5.0
09, Jul 2025
Just Okay
It?s been okay. They show up, they spray something, and leave. I don?t notice much difference in how the grass looks. It?s not terrible, but I wouldn?t recommend it either.
Mason Reed
4/5.0
04, Jul 2025
Professional and Thorough
Every time the TruGreen team visits, they?re polite and efficient. They take the time to explain what they?re applying and offer suggestions if they notice issues. I?ve been using their service for almost a year, and the lawn has never been more lush or weed-free. One time, a treatment didn?t fully work, and they came back promptly to fix it.
Madison Cox
1/5.0
26, Jun 2025
Calls nonstop for upsell
Even after quitting, they kept calling daily for months. It?s like they don?t respect a simple ?no thanks.? Very unsettling follow?up.
Gavin Casey
5/5.0
20, Jun 2025
Highly Recommend
Everything has gone smoothly with TruGreen so far. Appointments are prompt, and the treatments seem to be working well. I?d definitely recommend them to friends and family.
Olivia Brooks
2/5.0
12, Jun 2025
Called non?stop after cancelling
I cancelled but got phone calls every week for 8 months. Harassing and relentless. I don?t need them bugging me after I told them to stop.
Eric Pope
1/5.0
08, Jun 2025
Easy and Effective
I love not having to worry about lawn treatments anymore. TruGreen handles it all and my grass has never looked better. It's one less thing I have to stress about.
Audrey Doyle
1/5.0
03, Jun 2025
Felt Like a Waste of Time
I was hopeful at first, but I quickly realized this wasn?t the solution I was looking for. I had weed issues and bare patches that I mentioned to them, but nothing really improved. They didn?t seem to tailor the treatments to my lawn?s needs. Customer service was polite but couldn?t actually fix the problems. I gave up after 6 months.
Colton Harmon
4/5.0
29, May 2025
Better Than Expected
I honestly didn?t expect much, but the results surprised me. The lawn is greener, fuller, and feels better underfoot. Scheduling has been smooth and professional.
Alexander James
1/5.0
23, May 2025
Hit or Miss
Sometimes they show up, sometimes they don?t. I never know what to expect. The techs are usually polite, but the inconsistency makes it frustrating. Lawn looks okay, but not great for what I?m paying.
Carson Brady
4/5.0
13, May 2025
Lawn Looks Great
My front yard had lots of dandelions, but after a couple months, they're mostly gone. It?s not perfect, but it?s way better than before. The techs are always professional.
Mila Ferguson
1/5.0
04, May 2025
Not Worth the Hassle
Scheduling with them was a nightmare. Appointments kept changing without notice, and I?d come home to find flags in the yard with no idea what they did. The lawn looks the same as before. I called customer service a few times, but nothing really got resolved. Wish I had done more research before signing up.
Easton Simmons
1/5.0
25, Apr 2025
Some Help, But Not Enough
I won?t say it was a complete failure, but it wasn?t the success I hoped for either. My lawn looked a little greener in spots, but the weeds were still everywhere. They told me the weeds would die off in a few weeks, but that didn?t happen. I also noticed they would come and go so quickly that I wasn?t sure anything got done. The service felt generic, like they didn?t consider what my lawn actually needed. I tried calling customer service, and while they were nice, they didn?t really resolve anything. One time they even charged me for a treatment I didn?t receive. I got a refund eventually, but it took weeks. It?s just been too much hassle for mediocre results. I think I?ll try doing things myself next season. At least then I?ll know what?s going into my yard. This wasn?t worth the investment.
Mia Reed
2/5.0
20, Apr 2025
They overcharge and ghost you
Charged me for an aeration I didn?t want. Then ghosted on follow?up requests. Sales promised starter fertilizer, tech applied wrong treatment and burned lawn. Poor communication.
Aubrey Hunt
1/5.0
14, Apr 2025
Didn?t Meet Expectations
I expected a healthier lawn by now, but there hasn?t been much progress. Customer service is hard to reach and not super helpful when I do get someone.
Samuel Barnes
2/5.0
05, Apr 2025
Upsold without notice
They did unrequested treatments and charged. Claimed I hadn?t cancelled tree/shrub service. Sent me to collections. Very aggressive sales tactics.
Chloe Wallace
13/5.0
30, Mar 2025
Too Many Upsells
Every visit feels like a sales pitch. I just wanted help with basic lawn care, not a bunch of extras. It's overwhelming and makes the whole experience less pleasant.
Ian Berry
1/5.0
20, Mar 2025
Not Happy with the Results
I wanted to love TruGreen, but I didn?t see any real difference. My grass had bald spots and lots of weeds, and I signed up thinking they?d handle everything. But after months of treatment, it still looked rough. The worst part was how fast the techs would leave?like, under 10 minutes. It made me wonder if they were even applying anything. I also never got a clear answer from customer support. They just kept saying it takes time. Well, how much time exactly? Because after 4 months, I still had the same issues. I feel like they overpromised during the sales call. It?s just frustrating to spend money and not see real improvements. I?ve since stopped using them and am considering a smaller, local company that might actually take the time to care about the lawn.
Ava Thompson
2/5.0
14, Mar 2025
Quality dropped over time
Used them for years, quality slowly got worse. Techs barely treat half the lawn then super?rushed to next stop. Each call for help took forever. Finally switched.
Mia Flores
4/5.0
10, Mar 2025
Great Results with Room to Improve
I?ve been using TruGreen for about 10 months, and the results are definitely noticeable. My grass is greener, the weeds are mostly gone, and the overall lawn health is way better than it used to be. They always show up on time, leave a note about what was applied, and give me watering instructions if needed. The app is also helpful for tracking past visits and upcoming ones. I took one star off because a couple of times they rescheduled without much warning, and once I didn?t get a heads-up text. But overall, the service is worth it. I used to spend weekends figuring out what to apply and when, and now I don?t have to worry. It?s convenient, and the improvement in my yard speaks for itself. I like that I can call with any concerns and get a real answer quickly. Planning to renew my plan for next year.
Layla Franklin
1/5.0
01, Mar 2025
Poor Communication, Poor Results
The communication with TruGreen has been terrible. I never knew when they were coming, and I had to call several times just to get someone to explain what was being done. Even after a few months of service, I saw almost no change in my yard. I expected more for the money I paid. Definitely won?t be recommending them.
Madison Brooks
4/5.0
20, Feb 2025
Better Than DIY
I used to handle lawn care myself but found it frustrating and inconsistent. Since switching to TruGreen, the process has been smoother and the results more consistent. They show up on time, apply treatments effectively, and follow up if needed. It's been great not having to worry about what to use or when. Definitely a weight off my shoulders.
Scarlett Bailey
2/5.0
16, Feb 2025
Not Worth the Price
My grass didn?t really improve much. They came out as scheduled, but I didn?t see the results I was hoping for. I could?ve done similar on my own with store-bought stuff.
Ethan Collins
3/5.0
08, Feb 2025
Missed three services, still billed
Missed my first three services, but I got billed. When I complained they said schedule issues. Cancelled immediately. Terrible scheduling, zero reliability.
Ellie Gregory
1/5.0
04, Feb 2025
Results Weren?t Great
The service was always on time, and the techs were friendly, but the results didn?t justify the price. Lawn still has weeds and yellow patches. I followed their watering instructions, but nothing seemed to work. It?s frustrating to pay for a service that doesn't make a noticeable impact.
Matthew Gordon
2/5.0
29, Jan 2025
Too Much Sales Talk
Every time they come, they try to upsell another product or service. I just want regular lawn care, not constant pitches. It gets annoying after a while.
Ava Simmons
5/5.0
18, Jan 2025
A Year Later and Still Happy
I?ve been using TruGreen for a little over a year now, and I can honestly say it?s been one of the better decisions I?ve made for my home. When I first moved in, the lawn was in really rough shape?bare patches, weeds, and thin grass everywhere. I tried doing it myself for a few months, but nothing seemed to work. TruGreen came in, assessed everything, and started treatments within the same week. It didn?t happen overnight, but within three months, I saw big changes. The weeds started dying off, and the grass thickened up. Now, neighbors actually ask what I?m doing to keep it looking so healthy. The technicians are friendly and leave helpful notes after each visit. They?re also pretty good at sending reminders, which I appreciate. There were one or two delays due to weather, but they always communicated. Overall, I?m really satisfied and plan to keep using them.
Aria Patterson
1/5.0
14, Jan 2025
Communication Issues
The main problem has been communication. I?ve had appointments canceled without notice, and it?s hard to reach someone helpful when I call. Not happy with how it?s been handled.
Caleb Dunn
2/5.0
03, Jan 2025
Poor Communication
I?ve had to call multiple times to fix billing errors and missed visits. No one seems to be on the same page. Too much hassle for basic lawn care.
Genesis Holland
2/5.0
30, Dec 2024
More Hassle Than Help
I was hoping this service would save me time and effort, but it just created more stress. The lawn didn?t improve, and I had to constantly follow up on missed visits and billing errors. It started to feel like a full-time job just managing the service. Even when they did come, it wasn?t clear what they were doing. I once asked the tech a question, and he said he didn?t know because it was just a ?basic mix.? That?s not reassuring. I wanted a customized solution, not a mystery spray. I finally canceled and am doing things myself again. It?s more work, but at least I know what?s happening. This wasn?t worth the price or the effort. I think they have good intentions, but the execution just isn?t there. Wouldn?t recommend unless you?re okay with mediocre results and inconsistent communication.
Nathaniel Bishop
3/5.0
23, Dec 2024
Too Many Issues
Between scheduling problems and minimal lawn improvement, I?m not super satisfied. They could definitely improve their communication and follow-through.
Emily Carter
2/5.0
11, Dec 2024
They skipped half my lawn
Tech just sprayed maybe 10 %, then sat in his truck for 10 minutes. Left a bill for full service. I felt duped. After asking for refund got a free aeration but zero accountability. Not worth the hassle.
Nora Stevens
3/5.0
28, Nov 2024
Not Worth Renewing
They were professional, but the treatments didn?t really help. I had patchy grass before, and it's still patchy. Decided not to continue after the initial contract.
Trevor Blake
4/5.0
20, Nov 2024
Noticeable Improvement
Not perfect, but my lawn is much improved. Fewer weeds, stronger grass, and I don?t have to worry about doing it myself. Great customer support, too.
Lucas Murphy
2/5.0
12, Nov 2024
Skipped treatments completely
I was home, camera showed tech never got out of truck. Yet got a "service complete" report and full charge. Felt like fraud.
Sadie Rice
1/5.0
08, Nov 2024
Didn?t Feel Personalized
I thought I'd get tailored lawn care, but it was just standard treatment after standard treatment. I had specific areas of concern that I pointed out, and they were totally ignored. My yard still looks the same?maybe even worse. Customer service was responsive, but nothing changed.
Isla Boone
5/5.0
26, Oct 2024
No More Weeds, Finally
I was constantly battling weeds in my yard, no matter what products I tried. TruGreen took over, and within a few months, I started seeing fewer and fewer weeds. The lawn looks great now, and it?s been so stress-free. I like that they send emails ahead of every visit and always leave a summary of the treatment. Definitely feel like I?m getting value for what I pay.
Dominic Wheeler
2/5.0
19, Oct 2024
Nothing Improved Over Time
I signed up for TruGreen hoping to fix my lawn, which had some bare patches and weed issues. They came out regularly, but honestly, the treatments didn?t do much. I followed all the watering instructions and even paid for extra weed control, but my yard still looked pretty much the same after months. I had to keep calling them to ask what was going on, and every time I got a different answer. The people on the phone were polite, but no one gave me a straight explanation. What bothered me most is that they never left any details after service?just a flag in the ground and that?s it. I don?t think I got value for the money, and now I?m stuck waiting for the season to end so I can cancel. Really disappointed.
Harper Ross
2/5.0
13, Oct 2024
Lawn burned, no fix offered
My new grass was supposed to get starter fertilizer. Tech did wrong chemical, grass yellowed and died. Manager offered nothing except "keep watering." Cancelled.
Stella Hudson
2/5.0
02, Oct 2024
Just Not Working
Tried their service for almost a year, and I?m not seeing the benefits. My grass is still full of clover and weeds. Not happy with how things turned out.
Michael Perry
1/5.0
19, Sep 2024
Promises broken, lawn still weeds
Sales promised weed?free lawn. After months weeds worse. Support schedule visits that don?t materialize. Then try upselling. I ended up firing them.
Kyle Marsh
5/5.0
14, Sep 2024
Smooth and Simple
I?m not good at lawn care, so having TruGreen take care of everything has been a huge help. They?ve made it easy, and my yard looks fantastic now.
Bella Newman
3/5.0
08, Sep 2024
Average Results, High Price
I didn?t have a terrible experience, but for what I paid, I expected a much better outcome. The lawn looks slightly greener, but not drastically different. There were still patches of clover and weeds after several treatments. They also kept trying to upsell other services, which was annoying. I?ll be looking at other options next season.
Gabriel Stone
3/5.0
01, Sep 2024
Okay for the Price
For the cost, I expected more noticeable results. I?m not totally dissatisfied, but it?s not the transformation I thought I was paying for either.
Henry Powell
3/5.0
26, Aug 2024
Too much rescheduling
They rescheduled appointment 3 times. When they showed up it was over in 5 mins. I kept watering but lawn deteriorated. Support only wanted to upsell, never fix.
Emma Hayes
5/5.0
20, Aug 2024
Results Worth Talking About
I?ve tried a few lawn services over the years, but TruGreen has given me the most consistent results. The lawn is greener, the weeds are gone, and I barely lift a finger. I get texts before visits, and the techs always document everything. They even remind me about watering after treatments. Very satisfied.
Owen Lane
3/5.0
11, Aug 2024
Inconsistent Results
Some areas of my yard look better, but others seem untouched. They come and go quickly, and it doesn?t feel very thorough. Still deciding if I?ll continue.
Adam Parks
1/5.0
03, Aug 2024
Couldn?t Fix Lawn Issues
I called them for help with brown patches and some weed control. After multiple treatments, nothing changed. In fact, it almost looked worse. They kept saying it needed more time, but how long am I supposed to wait? Eventually, I just decided to try a local landscaper instead.
James Anderson
3/5.0
30, Jul 2024
Weed seeds sprouting now
Signed up, they supposedly killed weeds. But new weeds popped up, lawn looked worse. They even tried to claim it was customer care efforts. Terrible experience, feel like they made it worse not better.
Jackson Howard
1/5.0
21, Jul 2024
Confusing turf programs
Programs convoluted and confusing. Felt lost in upsells. Biggest turf care company but offers bad value. Their enthusiasm for upselling > actual service.
Piper Zimmerman
5/5.0
16, Jul 2024
Loving the Lawn
My backyard was a mess before TruGreen. Now it?s the best it?s ever looked. The techs always explain what they?re doing and even give tips. Couldn?t be happier.
Ryan Elliott
2/5.0
09, Jul 2024
Feels Automated
It doesn?t feel like they care about my actual lawn. Feels like they do the same treatment for everyone and move on. Not a personal service at all.
Peyton Armstrong
2/5.0
01, Jul 2024
Wouldn?t Recommend
I tried giving them the benefit of the doubt, but nothing improved. The lawn still looks dry, weeds are everywhere, and the service was inconsistent. I don?t feel like I got what I paid for. Definitely not recommending TruGreen to others looking for serious lawn care help.
Zoe Bishop
3/5.0
28, Jun 2024
Not a Terrible Experience, But Not Great
They did perform the treatments as promised, but the lawn care results weren?t impressive. I still had crabgrass in certain areas, and the yard didn?t improve as much as expected. I had to call several times for clarification on services. Staff was friendly, but I?m not convinced the treatments were effective enough to justify the cost.
Max Norris
5/5.0
19, Jun 2024
Happy With the Service
My lawn used to be full of clover and weeds. Since starting TruGreen, it?s healthier and fuller. I appreciate the professional communication and helpful techs.
Claire Lambert
3/5.0
10, Jun 2024
Service Was Fine, But No Results
I don?t have major complaints about the service itself?technicians showed up on time and seemed professional. But the problem is I didn?t see real results. After five months of treatments, I still had tons of weeds and my grass was thin and yellow in spots. I expected a lot more given the price I was paying. The sales pitch made it sound like my lawn would be lush and healthy, but that never happened. They also kept pushing me to buy additional services every time they came, which got old really fast. At the end of the day, I probably could?ve gone to the local garden center, bought a few products, and gotten the same (or better) outcome for a fraction of the cost. It wasn?t terrible, but it wasn?t good enough to keep going either. I?ll be canceling after this contract ends.
Lucy Matthews
1/5.0
03, Jun 2024
Disappointed Overall
I had high hopes, but the treatments didn?t seem to help much. Still brown patches and weeds. Not sure what went wrong, but I won?t be continuing with them.
Amelia Sanders
3/5.0
28, May 2024
Half?service on half the yard
Lawn care tech only treated half my front yard and skipped backyard. I was home watching. Then got a full?price invoice. Unacceptable.
Xavier Cross
1/5.0
11, May 2024
Too Generic for the Price
One of my biggest issues with TruGreen is how ?one-size-fits-all? it felt. My lawn has shady areas and lots of foot traffic, so I needed a service that would adjust to those needs. But TruGreen just sprayed the same stuff every time. No change in the plan, no updates. When I asked questions, I got vague answers. And honestly, after 6 visits, the lawn looked about the same. Some small patches looked greener, but the overall lawn was still thin and uneven. I don?t think the treatments were harmful?they just weren?t helpful. I feel like I wasted money on something I could?ve done myself with a little time. I?ve since switched to a local lawn guy who actually comes by, walks the yard with me, and gives advice. That?s what I was expecting here, and I didn?t get it.
Charles Gilbert
1/5.0
04, May 2024
Unclear Billing and Poor Results
One of the biggest headaches was billing. I kept getting charged for services I didn?t receive, and every time I tried to sort it out, I?d be transferred multiple times. The lawn treatments didn?t do much either. I still had weeds and uneven grass. I eventually just stopped calling and canceled everything. Definitely a disappointing experience.
Mason Richardson
1/5.0
29, Apr 2024
Mediocre Service
It?s been an average experience. Not terrible, but definitely not impressive. A couple of missed appointments and they don?t always notify ahead of time. Lawn is patchy in places still.
Lucas Ward
5/5.0
21, Apr 2024
TruGreen Saved My Backyard
When I first contacted TruGreen, I was honestly skeptical. My backyard was a disaster?tons of weeds, uneven grass, and dry spots that never seemed to recover. But after just a few treatments, I started to see a noticeable difference. The weeds started disappearing, and the grass actually began to grow evenly again. What really impressed me was how knowledgeable the technicians were. One of them even noticed a grub issue before it got worse and recommended a treatment right away. I really appreciate the follow-up reports they leave and the text reminders before each visit. Communication is excellent, and I?ve never had a problem reaching someone when I needed to ask a question. Now, my kids can actually play in the yard again without me feeling embarrassed about it. It?s been a total transformation. I?m so glad I went with TruGreen, and I?m sticking with them for the long haul.
Ivy Baldwin
5/5.0
12, Apr 2024
Great First Season
This is my first year using TruGreen and I?m very pleased. They?ve helped clear up problem areas and my lawn has a nice, healthy look to it now.
William Scott
3/5.0
01, Apr 2024
Minimal treatment, full charge
Tech parked, waved signs, maybe sprayed front yard. Charged for full service. When I complained I was told area wasn?t accessible. But I was there. Ridiculous.
Eleanor Spencer
1/5.0
28, Mar 2024
Meh Experience
It wasn?t horrible, but it wasn?t great either. They did the job, but I can?t say it made much of a difference. Might try someone else next year.
Abigail Jenkins
1/5.0
16, Mar 2024
Customer care absent
Complaint sent, manager visits, then silence. No resolution. Even posts on Trustpilot unanswered. IGnores issues until you cancel.
Riley Kennedy
1/5.0
10, Mar 2024
Weeds Still There
Signed up mainly to get rid of weeds, but after months of treatment, they?re still there. I feel like I could have done the same with store-bought weed killer.
Delilah Wilkins
5/5.0
03, Mar 2024
Reliable and Consistent
I?ve had other lawn services before, but TruGreen has been the most consistent. They communicate well, and my lawn is definitely greener and more even than last year.
Skylar Barrett
5/5.0
28, Feb 2024
Solid Experience
I was skeptical at first, but TruGreen really turned my lawn around. Their reminders are helpful, and the crew is on time. Definitely worth the money for me.
Ivy Baldwin
2/5.0
20, Feb 2024
Service no?show, then billed
I prepaid and waited the day ? no one showed. Then got a service summary emailed saying job was done. Felt bogus. After sitting through hold music I cancelled. Still got billed. Frustrating and unprofessional, waste of time.
Noah Coleman
5/5.0
16, Feb 2024
Lawn Turnaround in Months
I had some serious doubts because my yard was in rough shape. Within just a few months of starting with TruGreen, my lawn turned around completely. The yellow patches are gone, weeds have disappeared, and I finally enjoy spending time in the yard. I really appreciate how consistent they are with scheduling and updates.
Addison Jordan
2/5.0
06, Feb 2024
Unreliable Service
One of the most frustrating parts of working with TruGreen was their scheduling. Appointments were missed with no notice, and sometimes they?d show up when no one was home, without giving us a heads-up. When we tried calling to reschedule, we?d often get bounced around or put on hold. Lawn didn?t look better, and the whole experience was just not worth the money.
Isaac Harvey
1/5.0
24, Jan 2024
Didn?t See Any Real Improvement
I signed up hoping for greener, healthier grass, but it never happened. The techs did come out regularly, but the treatments didn?t seem to make much difference. Weeds kept coming back, and the lawn still looked dry in spots. They also never explained what exactly they were applying. I feel like I paid for a service that didn?t deliver, and customer service wasn?t helpful when I reached out.
Brooklyn Fox
2/5.0
11, Jan 2024
Lack of Follow-Up
After initial treatment, I didn?t hear anything back. No updates, no inspections. I had to chase them down for follow-up, which really shouldn?t be the case.
Charlotte Gray
3/5.0
07, Jan 2024
Lawn got worse, upsold constant
They kept upselling insect/weed services I didn?t need. Lawn still looked patchy and poor. I eventually cancelled, but phone calls didn?t stop.
Cora Patrick
4/5.0
01, Jan 2024
Looks Better Than Ever
I?ve gotten lots of compliments on my lawn this year. TruGreen has done a great job. Not every visit is perfect, but the end result has been totally worth it.
Lincoln Reynolds
1/5.0
29, Dec 2023
Service Too Generic
It felt like a one-size-fits-all approach. I was hoping they?d assess my specific lawn needs, but I never got any personalized care. They just came, sprayed, and left. No updates, no advice. Even after months of visits, I saw little to no difference in the grass. Not what I expected from a professional lawn service.
Austin Wilcox
4/5.0
22, Dec 2023
Steady Improvement
I?ve been with TruGreen for almost a year, and I?ve seen steady improvement in my lawn?s health. It?s greener, thicker, and has way fewer bare spots than before. The technicians are always respectful and never leave a mess. Sometimes they reschedule without much notice, but overall the service has been reliable. I would recommend them if you want someone else to handle the hard work.
Natalie Perkins
3/5.0
14, Dec 2023
Service Was Fine, Results Weren?t
Technicians were polite, but I didn?t get the lush lawn I was hoping for. Some parts improved a little, but weeds keep coming back.
Wyatt Richards
1/5.0
09, Dec 2023
Lawn Looks the Same
Gave it a fair shot, but honestly, my lawn looks about the same. They were polite, but I didn?t feel like the service really made a difference.
Brandon Ellis
5/5.0
05, Dec 2023
Best Lawn in the Neighborhood
My yard has never looked this good. Neighbors ask me what I?m using. I?m glad I gave TruGreen a shot. It?s made a huge difference in my curb appeal.
Joseph Coleman
1/5.0
26, Nov 2023
Missed Appointments
They missed a couple of scheduled visits and didn?t let me know. I had to call them to reschedule, which was frustrating. Not the best experience overall.
Miles Pierce
5/5.0
22, Nov 2023
Noticeable Difference
After just a few treatments, my lawn looks greener and thicker. The weeds are almost gone, and the techs always leave helpful notes. It?s been a smooth experience so far.
Anthony Lawson
1/5.0
16, Nov 2023
Didn?t Meet Expectations
I really wanted this service to work out, but I?ve been disappointed. The technician would come, treat the lawn, and leave in less than 10 minutes. No real inspection or updates on lawn health. After months of treatment, my yard still looks the same?brown patches, weeds, and thin grass. It felt like I wasted money and time.
Aiden Bennett
5/5.0
13, Nov 2023
Reliable and Noticeable Results
I wasn?t sure what to expect when I first signed up, but the difference TruGreen has made is noticeable. My lawn is no longer full of weeds, and the grass is vibrant and healthy. It?s also great how easy it is to get in touch with customer service if I have a question. Very reliable company.
Sophia Morgan
3/5.0
06, Nov 2023
Auto?renewal without warning
They automatically renewed my plan even though I didn't want it. I got charged again for treatments I never asked for. Called to cancel, they insisted on prior notice. Felt shady.
Lydia Austin
1/5.0
31, Oct 2023
Reliable Results
TruGreen shows up on schedule and my lawn has stayed green through the summer. I appreciate that they explain what they're applying each time. Good value for the price.
Levi Bryant
3/5.0
26, Oct 2023
Lawn Is Okay, Not Great
After several treatments, I see minor improvement but nothing dramatic. I expected a bit more. They?re not the worst, but I probably won?t renew after the season ends.
Julian Curtis
1/5.0
15, Oct 2023
Minimal Improvement
After several treatments, I honestly can?t say the lawn looks much better. Weeds are still popping up, and I haven?t noticed any thickening of the grass. I called to complain and was told to ?give it more time,? but it?s been almost a year. I?m not sure what I paid for, but it definitely didn?t meet my expectations.
Lily Kelly
3/5.0
10, Oct 2023
Collection notice after cancellation
Paid off cancellation, thought everything was clear. Then got debt collector notice for $35. After clearing, still uncomfortable dealing with them.
Hazel Warren
2/5.0
01, Oct 2023
Lacking Results
They did show up as promised, but I haven?t noticed any change in my lawn. Still looks dry and patchy. Not sure if their products actually work.
Chase Rhodes
2/5.0
25, Sep 2023
Overpromised, Underdelivered
I was really excited when I signed up because they made everything sound so easy and guaranteed. But after a few months, I realized this wasn?t going to be what I hoped. My lawn had the same weeds and yellow spots I started with. Sometimes it looked even worse after treatments. They didn?t explain what they were putting down, and it felt like the techs were just rushing through each visit. When I called to complain, I was transferred multiple times and never got a real solution. They always told me to wait a few more weeks. I feel like I wasted money and time. I expected at least some visible improvement, but I honestly saw none. I?ve since stopped the service and am looking into a local lawn care company instead. Definitely wouldn?t recommend unless you?re okay paying for very little return.
Ella Mitchell
1/5.0
19, Sep 2023
Promised evaluation that never came
Tech was supposed to return for free evaluation after problems. He never showed. Then refused refund. Zero accountability.
Jacob Wheeler
3/5.0
12, Sep 2023
Not Bad, But Not Great
The staff is friendly enough, but I?ve had a few scheduling issues and the results aren?t anything special. I might look for a more local option next time.
Autumn Wolfe
4/5.0
07, Sep 2023
Dependable and Helpful
They show up when they say they will, and my grass is way healthier than before. There?s still room for improvement, but overall I?m satisfied with their service.
Benjamin Hayes
2/5.0
04, Sep 2023
Burned my trees
They sprayed near apple trees and killed them. Supervisor said it wouldn?t kill leaves. But guess what ? trees died. Now stuck replacing them. Never recommending these guys.
Thomas Walters
1/5.0
31, Aug 2023
Overpromised and Underdelivered
The sales pitch made it sound like my lawn would be transformed, but that never happened. My grass looked almost the same after a full season. The techs didn?t explain what they were doing, and often, they were in and out in a few minutes. I had higher expectations and don?t feel like it was money well spent.
Vivian Newton
4/5.0
26, Aug 2023
Good Service Overall
I?ve used TruGreen for a year now, and my lawn is in much better shape. The service is consistent, and the team is respectful of my property. Happy so far.
Jackson Murphy
5/5.0
16, Aug 2023
Consistent, Professional, and Effective
I started TruGreen after a friend recommended it, and I?ve been nothing but pleased with the service. My yard used to be an afterthought?dull, patchy, and constantly overrun with weeds. After signing up, the initial evaluation was very thorough, and they explained everything in detail, which I appreciated. The technicians who come out are polite and efficient, and they never leave a mess. They always leave a treatment report, which helps me understand what was applied and how to care for it afterward. What I love most is how consistent the results are. It?s not just a one-time improvement; my lawn keeps looking better over time. I?ve had zero issues with billing or scheduling, and customer service has been helpful the one time I had to reschedule. Now, my lawn is green, thick, and healthy. I actually enjoy looking at it now, which I couldn?t say a year ago. Highly recommend.
David Fuller
1/5.0
13, Aug 2023
Somewhat Helpful
Some areas of the yard look greener, others haven?t changed at all. Service feels rushed and impersonal. Not bad, but I expected more consistency and results.
Isabella Rogers
3/5.0
09, Aug 2023
My lawn looked worse after
After a year, my lawn is worse. Weeds increased. Paid full price but effect was zero. Tried supervisor visits?nothing changed. Pretty clear waste.
Grace Foster
2/5.0
01, Aug 2023
Switch to local ? no regrets
Used them for 5 years but last two lawns declined. Done. Switched to local provider and lawn looks better, price lower.
Logan Ward
2/5.0
28, Jul 2023
Lawn got scars instead of green
Instead of healthy growth I got dry brown scars. They blamed weather. I blame mistakes. Zero trust now.
Olivia Turner
5/5.0
21, Jul 2023
Hassle-Free Lawn Care
TruGreen has taken all the guesswork out of maintaining a healthy yard. From the initial consultation to now, they?ve been informative and punctual. My grass looks better than ever. The best part is not having to think about it?no remembering when to fertilize or weed. They handle everything, and it shows in the results.
Zoe Morrison
2/5.0
10, Jul 2023
Just Disappointed
I wanted this to work out, but it?s been a letdown. My lawn still has weeds, and I?ve had to follow up multiple times to get issues addressed.
Elijah Bennett
3/5.0
05, Jul 2023
Customer service rude
Rep refused to give last initial for feedback. Very unhelpful. Told me I'd need to email corporate. Felt like they don't care about customers at local branches.
Caroline Mills
1/5.0
02, Jul 2023
Just Didn?t Work for Me
Maybe other people have better results, but TruGreen didn?t do much for me. I live in a pretty average suburban neighborhood with decent soil, but my lawn never improved. I had dry spots and weeds when I started and still have them months later. The techs came out on schedule, but I never got any real feedback. I had to call customer service just to ask what they were doing. It felt like they just sprayed something and left. I paid for several months before giving up. Honestly, the products I bought at the hardware store in the past worked better than this. It?s disappointing because I was really hoping for a professional solution. This isn?t worth the money if you expect actual improvements. You?re probably better off learning a little lawn care yourself or hiring a local landscaper. Won?t be renewing.
Cameron Owens
1/5.0
30, Jun 2023
Lacked Transparency
They kept charging for services I didn?t remember approving. I had to double-check everything. Plus, they never left behind notes or details on what was done. The grass hasn?t improved, and the whole thing feels like a mystery. I'm not renewing with them.
Victoria West
3/5.0
25, Jun 2023
Didn?t Deliver on Promises
I was told I'd see major improvements in a few weeks, but after months, it?s just not there. I feel like I wasted money hoping for better.
Evelyn Price
1/5.0
22, Jun 2023
Technician never got out of truck
My wife saw tech approach, never knocked or treated, just put report on door and left. I had security footage. They charged full price. Creepy.
Wesley Pratt
5/5.0
13, Jun 2023
Impressed After One Season
I signed up for TruGreen in early spring, and by the end of summer, I noticed a huge difference. My lawn went from patchy and weed-filled to thick, green, and healthy. The team was professional, always left notes after service, and even gave helpful tips when I was home. I especially appreciated how they communicated any delays or reschedules. I used to try doing this myself, but I?m happy I handed it off. Totally worth it.
John Chapman
3/5.0
09, Jun 2023
Could Be Better
They?re not the worst, but there?s room for improvement. Some visits were skipped and I had to call about it. Lawn is okay, but not impressive.
Noah Peterson
2/5.0
03, Jun 2023
Guaranteed results, but got damage
They guaranteed healthier lawn but instead grass browned and patches died. Complained, manager blamed fungus but video showed sprayer damage. Terrible follow through.
Aiden Hughes
3/5.0
30, May 2023
Phone system useless
Their phone system loops back to directory and never connects. Took endless tries to reach someone. When I did, nothing got fixed. Too many hoops.
Quinn Ramsey
4/5.0
26, May 2023
Lawn Looks Much Better
I noticed an improvement within a few weeks. The weeds are mostly gone, and the grass is thicker. Great support from the service team whenever I have questions.
Serenity Daniels
1/5.0
22, May 2023
Slight Improvement, That?s All
I?ll admit there?s been some improvement, but it?s so minimal that I can?t really say it was worth the cost. My lawn still struggles with weeds, and they always seem to return right after a treatment. I expected more from a company like this.
Daniel Graham
2/5.0
15, May 2023
Not Consistent
At first, things seemed fine, but then the service started getting spotty. Sometimes they?d come early, sometimes not at all. My lawn looks the same as before I signed up.
Christian Webb
1/5.0
06, May 2023
It Was Just Okay
My lawn had patchy areas and lots of dandelions, so I decided to give TruGreen a try. While they were polite and showed up most of the time, the results were underwhelming. I still had weeds, and the grass didn?t seem any thicker or healthier. It felt like they just sprayed something generic and left. I didn?t renew after the first contract.
Kennedy Becker
1/5.0
01, May 2023
Not What I Expected
TruGreen gave me high hopes when I signed up. They sounded professional and explained the process well. But once the actual treatments started, I realized the service wasn?t what I imagined. The lawn didn?t improve, and I felt like I had to babysit the entire process. I never got updates, and I was constantly guessing if things were working. The techs never knocked or left any real details about the visit. I had to rely on a little flag in the grass to even know they?d been there. I called in to ask for specifics, and no one seemed to have answers. They said ?trust the process,? but after a whole season, my lawn still had weeds and thin spots. I?ve canceled now. Maybe it works for others, but I expected more for what I paid.
Ethan Parker
5/5.0
26, Apr 2023
Curb Appeal Game-Changer
My front yard has never looked better since I started using TruGreen. The grass is greener, thicker, and really stands out on the block. I get compliments all the time. Their service is straightforward?reminders, visits, and notes afterward. I?ve even had techs knock to go over what they applied and what to expect. That level of care matters.
Jack Simmons
3/5.0
16, Apr 2023
Signs everywhere as ad but no work
Spotted their yard signs in front of neighbors house but they didn't actually work there. Felt dishonest. They advertise on yards not serviced.
Savannah Ford
2/5.0
11, Apr 2023
No Real Change
I gave TruGreen a try because I don?t have time to care for my lawn myself, and I thought hiring professionals would make things easier. But it didn?t really help. They treated the lawn, sure?but I didn?t see much difference. Weeds came back after every visit, and the grass never looked lush. What?s worse is that I didn?t even know when they were coming half the time. They showed up while I was at work, left a flag, and left. No notes, no feedback, no communication. I expected some personalized care or at least a progress report. Instead, it felt like they were just checking off a box. I still had to mow and water like crazy, and even then, it didn?t help. Not a terrible company, but definitely not worth the cost for what you actually get out of it. I?m moving on to something else.
TruGreen
Address
1790 Kirby Parkway, 38138, Memphis, United States
Website
trugreen.com
Email
Telephone
(877) 905-5147
