100 reviews found
img 2/5.0 22, Jul 2025

Lack of clarity on title

Unclear who handles registration process; needed to follow up.


img 1/5.0 08, Jul 2025

Credit hit twice

Asked multiple credit pulls despite one valid report.


img 2/5.0 24, Jun 2025

Portal usability issues

Site crashed during upload; support slow to resolve.


img 3/5.0 10, Jun 2025

Mixed support levels

One agent helpful, others were slower to respond.


img 2/5.0 27, May 2025

Poor scheduling support

Requested early funding but staff inflexible on timing.


img 1/5.0 13, May 2025

Inspection delay

Took long time to get inspection instructions, delaying approval.


img 2/5.0 29, Apr 2025

Unexpected fees

Final cost higher than quoted due to extra admin fees not mentioned earlier.


img 3/5.0 15, Apr 2025

Botched timeline estimate

Told 14?days for funding but actual process took near a month. Rates okay but slow.


img 1/5.0 01, Apr 2025

Communication gaps

Promised phone call follow?ups never came. Had to remind repeatedly.


img 2/5.0 18, Mar 2025

Document upload confusion

Portal errors and unclear file types delayed things. Team took time to clarify and process.


img 2/5.0 04, Mar 2025

Frustrating credit inquiry

Slow to respond and asked to pull credit twice unnecessarily. Made timeline uncertain and felt check was avoidable.


img 1/5.0 18, Feb 2025

Unreturned calls and email ghosting

DMs and emails after application went unattended. Only when I pushed did progress begin. Still found experience very stressful.


img 2/5.0 04, Feb 2025

Mixed messages on fees

One agent said one fee estimate, another later revised fee higher. Confusing difference in quotes.


img 1/5.0 21, Jan 2025

No follow?up on inspection instructions

Agent requested inspection but never provided vendor list timley. I had to figure details myself. Delayed closing.


img 2/5.0 07, Jan 2025

Portal glitches caused broken uploads

Upload page timed out, had to redo multiple times. Team aware but slow to fix. Approval delayed as a result.


img 1/5.0 24, Dec 2024

Additional bank checks required without pre?notice

After credit check I was asked to input bank and card data for inspection hold. Told inspection expired early. Added unexpected steps.


img 2/5.0 10, Dec 2024

Too rigid schedule demands

Need early funding but reps insisted on strict FedEx timing. Missed minor deadline, they delayed funding. Rigid approach cost extra and no empathy.


img 1/5.0 26, Nov 2024

Support dropped after funding

Funding completed but they vanished. Questions after closing unanswered. Felt like support ended at funding.


img 2/5.0 12, Nov 2024

Lack of detail from rep

Clear rate discussion missing, terms not clarified. I had questions on penalties and payment schedule. They answered superficially. Documentation lacked clarity.


img 1/5.0 29, Oct 2024

Promised fast service but waited weeks

Initial call felt efficient. Afterwards entire process slowed. Docs stayed in portal unreviewed until I prompted. Funding came only after multiple reminders.


img 2/5.0 15, Oct 2024

Miscommunication on title handling

I was told they handle registration; ended up waiting for title while they stated it was buyer?s responsibility. Created confusion. Took extra calls to sort.


img 1/5.0 01, Oct 2024

Frustrating delays and unclear next steps

Approval quick but then hung in limbo. No updates until I followed up. Needed funds quickly but timeline lapsed. Felt like chasing staff rather than being supported.


img 4/5.0 22, Sep 2024

Good service pace and helpful staff

Portal intuitive, fee explanation sufficient. Response time steady. Overall financing process met expectations.


img 1/5.0 17, Sep 2024

Re?pulling credit too soon

Told only one inquiry needed?but after a week loan needed another credit pull prematurely. Unsure why; they said lender demands. Credit hit and process restarted. Poor transparency. Took over 30?days total.


img 5/5.0 08, Sep 2024

Straightforward and supportive experience

Team took ownership of small errors: corrected docs efficiently, updated timeline transparently. Funding delivered within expected window. Communication solid from start to finish.


img 2/5.0 03, Sep 2024

Poor responsiveness after closing

Rep was friendly pre?approval but post?closing support was lacking. Follow?up calls unanswered and invoice questions unresolved. Needed to confirm title sent but got limited answers.


img 5/5.0 25, Aug 2024

Attentive communication and simple portal

Every message detailed next steps. Portal easy to use. Approval happened faster than told, funding shortly after. Great overall experience.


img 1/5.0 20, Aug 2024

Withdrawal from process without notice

Was told loan officer assigned, then went silent. No updates for days. My broker had to chase them. Approval process restarted after week gap. Felt like I was deprioritized. Though final rate decent, experience stressful.


img 4/5.0 11, Aug 2024

Professional handling and quick funding

Loan agent knowledgeable and helpful. Process moved steadily. Minor paperwork confusion resolved quickly. Funding delivered within estimated time.


img 2/5.0 06, Aug 2024

High fees and mis?estimated rates

Representative quoted one rate, billing statement ended higher due to fees and point adjustments. Didn?t align with expectation. Team didn?t proactively warn. Approval took longer than estimated. Felt misled by initial promise of competitive terms.


img 5/5.0 28, Jul 2024

Organized, detailed, fast financing

Team mapped out checklist, kept me informed daily about status. Portal notifications intuitive. Funding arrived a day before expected. Titles coordinated with third party seamlessly.


img 2/5.0 23, Jul 2024

Documentation confusing and slow

Online portal asked for documents but instructions weren?t specific. Asked twice for same form, delaying review. No clear checklist. Staff responded slowly and sometimes contradictorily. Approval paperwork arrived late. Lender coordination seemed weak. Took far longer than 14?days promised.


img 5/5.0 14, Jul 2024

Polite service and predictable timeline

Initial consultation was clear and friendly. After application, docs swiftly reviewed. Missing info requested within one day. Approval and funding happened as scheduled. Very smooth process and courteous support.


img 1/5.0 09, Jul 2024

Inconsistent service experience

Initial contact helpful, but after approval, communication dropped off. Needed insurance and title info but only generic portals were provided. No human follow?ups. Mistakes on forms caused delays. Felt overlooked. Funding eventually happened but only after repeated emails and calls.


img 5/5.0 30, Jun 2024

Caring support and consistent updates

This being my first RV loan, staff walked me through lender comparisons, insurance requirements, title coordination, etc. Frequent updates maintained trust. Portal uploads were verified quickly. Funding came in two weeks as advertised. Staff even followed after funding to confirm satisfaction.


img 1/5.0 25, Jun 2024

Slow coordination with third parties

Chose them for marine loan origination, but coordination with inspections and title agents took ages. Got approval quickly but then funding delayed till third?party returned docs. No follow?ups unless I chased. Billing and inspection instructions weren?t clear; I had to call multiple times. Overall process took over a month. Not what I expected from their advertised fast service.


img 5/5.0 16, Jun 2024

Responsive team and transparent terms

Entire process felt well?organized: initial call, document list, rate options, portal submission, approvals. I appreciated reminders for missing items. Funding occurred before the deadline stated. Agents also followed up after closing to confirm title registration.


img 2/5.0 11, Jun 2024

Unexpected extra pulls on credit

Prior to application I was told only one credit inquiry was needed. After documents submitted, team requested a second pull though original one was still current, adding risk and lowering score. Communication about that was vague. Expected timeline missed by over a week, plus confusion about next steps. Staff seemed friendly but rarely proactive. Felt like being passed around. Ultimately got funded but not without stress and extra credit impact.


img 4/5.0 02, Jun 2024

Efficient coordination and guidance

Agents scheduled an inspection efficiently, forwarded instructions, and secured funding on time. A couple of days delay due to typo on one doc corrected quickly. Communication remained strong throughout.


img 1/5.0 28, May 2024

Communication lag slowed timeline

After applying for an airplane loan, responses slowed drastically. Calls went unanswered for days and emails got generic replies. After the credit pull they promised would last 30?days I still needed another one unexpectedly. That added cost and delay frustrated me. Agents didn?t return messages promptly. Approval eventually came, but took weeks longer than they?d said. Lack of clarity and inconsistent follow?up made me uneasy. Not the seamless experience expected from a reputed finance partner.


img 5/5.0 19, May 2024

Expert advisors and stress?free closing

Agents compared several banks to secure a competitive rate for my boat loan. Every term explained clearly. The portal for documents was easy and secure. Approval came faster than quoted, and funding reached account within two weeks. Inspection coordination and title agency communications all handled professionally. Felt like partners in financing.


img 5/5.0 14, May 2024

Thorough and fast financing

Portal easy, staff detailed oriented, approval and funding prompt. Good options and solid support.


img 5/5.0 05, May 2024

Supportive, clear, efficient service

Loan team meticulously explained each step?from online application, credit pull, inspection booking, to title transfer. Secure portal was easy and intuitive. Reminders for outstanding documents kept things moving. Approval arrived fast and funding arrived within schedule. Customer support was responsive even after closing. A professional and client?focused experience.


img 4/5.0 30, Apr 2024

Prompt responses

Minor delays but always responded quickly. Loan done in good time.


img 4/5.0 21, Apr 2024

Thorough service with minimal hiccups

Initial consultation offered several lending options. Staff walked thru credit, inspection, title, registration process. Some delays due to courier schedules?but team proactively alerted me. Approval within promised period. Fee structure transparent. Funding arranged on schedule. Courteous, informed staff overall.


img 5/5.0 16, Apr 2024

Helpful loan officers

Team guided through choosing lenders, terms explained clearly. Funding in expected window.


img 5/5.0 07, Apr 2024

Patient advisors and fast turnaround

Loan officer carefully explained fee structure, payment schedule, and title coordination. Deposit conditions clarified. Even when I had concerns over timeline, agents followed up quickly with answers. Portal experiences made uploads quick. Document review happened within days, and final funding occurred within promised window. Third?party title company integration worked smoothly. Overall, performance exceeded expectations.


img 5/5.0 02, Apr 2024

Efficient loan coordination

Guidance logged, timeline quick. Support steady. No unexpected delays.


img 5/5.0 24, Mar 2024

Transparent process and responsive team

Beginning with clear disclosures of rate options, the team guided me through loan selection without pressure. I appreciated the prompt responses to my questions about inspection and insurance. Required documents were managed via portal, with helpful reminders on missing items. Approval came ahead of schedule, and funding arrived even a day early. The team stayed involved post?funding to confirm title registration and next steps. Everything matched explanations given earlier. Trustworthy and efficient service from start to finish.


img 4/5.0 19, Mar 2024

Friendly professionals

Agents kind, efficient. Approval came through fast. Felt comfortable with entire process.


img 5/5.0 10, Mar 2024

Detailed guidance made process easy

Engaging with Trident Funding was surprisingly straightforward. From the beginning, a knowledgeable loan officer explained available lenders, rates, and terms. Once application was submitted, a checklist of documents was provided. Uploading everything through a secure portal felt safe and intuitive. I received confirmation within 48?hours that approval was accepted, and funding followed within the two?week window they stated. Communication remained consistent?emails flagged missing items promptly. A prepaid FedEx label simplified signing and returning of docs. Overall, courteous professionals, transparent timelines, and supportive service. Felt truly informed throughout.


img 5/5.0 05, Mar 2024

Clear process flow

From start to finish, team kept momentum. Documents managed securely, funding in time.


img 4/5.0 25, Feb 2024

Good pace and solid service

Workflow steady, questions answered fast. Funding took about the expected time. Portal and checkout process well handled.


img 5/5.0 20, Feb 2024

Streamlined and supportive

Process was smooth, portal secure. Staff explained everything step?by?step. Approval quick.


img 5/5.0 11, Feb 2024

Dedicated support and clear instructions

Staff took time explaining each document and lender option. No hidden fees. Funding executed on time. Great overall experience.


img 5/5.0 06, Feb 2024

Great customer service

Responsive team answered every call, email updates frequent. Loan funded inside expected timeframe.


img 4/5.0 28, Jan 2024

Professional, timely vessel financing

Process for boat loan felt professional. Team coordinated inspections, insurance, title. Rates were competitive. Approval and fund arrival timely.


img 4/5.0 23, Jan 2024

Helpful and organized

Files uploaded easily, team reminded on missing signatures, approval smooth. Glad I chose them.


img 5/5.0 14, Jan 2024

Consistent updates and smooth closing

Every email included next?step expectations. Missing docs flagged promptly. Approval then funding within touted two?week window.


img 5/5.0 09, Jan 2024

Detailed explanation throughout

Staff walked through each form, rates and terms fully clarified. Approval arrived exactly when told.


img 5/5.0 31, Dec 2023

Transparent fees and great follow?up

Fee breakdown was precise before signing. Follow?up reminders and courier label made process hassle?free. Funds transferred timely.


img 5/5.0 26, Dec 2023

Honest and efficient support

Team guided through terms without pressure, approval completed quickly. Appreciated transparency.


img 4/5.0 17, Dec 2023

Attentive and organized service

Agent tracked progress and contacted me proactively when items missing. Portal handy and reminders helpful. Funding occurred on schedule.


img 4/5.0 12, Dec 2023

Smooth RV financing

Steps easy to follow, team kept checking in. Loan closed within two weeks. Good overall.


img 5/5.0 03, Dec 2023

Helpful advisors and fast approval

Loan officers compared multiple lenders and explained pros and cons clearly. Approval arrived sooner than promised. Document exchange went well. Funding completed quickly.


img 5/5.0 28, Nov 2023

Patient and kind support

Questions answered warming manner, guidance steady. Approval processed safely and timely.


img 5/5.0 19, Nov 2023

Patient staff and smooth closing

Despite being my first time financing a boat, team offered calm guidance and detailed attention. All papers submitted via portal. Funding done within expected period. Everything matched their commitments.


img 4/5.0 14, Nov 2023

Quick and transparent

Approval came notably fast, rates were clear. Staff answered all calls. Good experience.


img 4/5.0 05, Nov 2023

Courteous support and easy app

Portal interactions were seamless, and staff returned calls quickly. Inspection instructions and document requests were clear. Loan funded within promised window. Overall experience positive and supportive.


img 5/5.0 31, Oct 2023

Efficient and professional

Fast turnaround, clear helper, easy portal. Felt in control with helpful guidance.


img 5/5.0 22, Oct 2023

Excellent clarity and timely service

Every step was accompanied by explanations?credit, inspection, title, docs?nothing left ambiguous. Team answered extra questions with patience. Timeline held true. Portal worked reliably. Good loan terms. Very satisfied.


img 5/5.0 17, Oct 2023

Helpful from start to finish

Team explained eligibility, walked through process, supported until funding. Felt like a partner in financing.


img 5/5.0 08, Oct 2023

Smooth coordination and competitive rates

Staff compared rates across lenders and presented options. Process transparency stood out?clear disclosures about fees and schedules. Inspection and title coordination handled well. Final funding came in a timely fashion. Felt informed and supported.


img 5/5.0 03, Oct 2023

Careful and accurate handling

Documents were reviewed carefully, team flagged missing info early. Approval timeline held up. Great attention to detail.


img 5/5.0 24, Sep 2023

Detailed orientation and professional delivery

From quoting to closing, team walked me through necessary forms, calculations, and lender choices. Email updates arrived timely. Portal interface worked well. Approval and funding both arrived faster than anticipated. Felt supported fully by them.


img 4/5.0 19, Sep 2023

Straightforward and timely

Loan agents were helpful, kept updates coming. Funding delivered in expected window. Everything matched what they promised.


img 4/5.0 10, Sep 2023

Friendly guidance and solid financing terms

Loan agent communicated promptly and clarified financing options. Even after approval, support continued to answer questions about insurance and registration. Prepaid FedEx label made document return easy. Funding executed without unexpected issues. Overall, the process was well structured and efficient.


img 5/5.0 05, Sep 2023

Clear communication

Staff patiently explained loan terms. Approval was quick and crisp. Documents managed online. Fantastic support from team.


img 5/5.0 27, Aug 2023

Consistently communicative and helpful

Staff remained in constant touch?from first call through closing. One representative explained fee structure clearly, another answered specific title and insurance questions thoroughly. Funding arrived before scheduled date. Portal notifications easy to interpret. Felt confident throughout. Clear expectations matched actual process timing. High level of professionalism.


img 5/5.0 22, Aug 2023

Seamless online experience

Portal was easy to use, staff walked through each document. Loan approved within a few days. Confident and stress?free process.


img 5/5.0 13, Aug 2023

Comprehensive support throughout process

Throughout my RV loan experience, staff provided clear explanations and guided me step by step. The portal made document upload easy and secure. Approval happened within the timeframe they promised. After submission, follow?ups kept me informed. Rates were fair. Overall, the process felt transparent and efficient. Happy to have worked with knowledgeable professionals.


img 5/5.0 08, Aug 2023

Detailed and fast process

Every step explained clearly. Team responded rapidly and tracked progress. Funding happened within timeline committed.


img 3/5.0 30, Jul 2023

Mediocre experience

Staff polite but process was average speed.


img 4/5.0 25, Jul 2023

Responsive and courteous

Staff answered repeatedly without frustration. Helped upload files seamlessly. Loan closed quickly. Felt well cared?for.


img 2/5.0 16, Jul 2023

Vague schedule

Timeline never fully defined; unsure delivery date.


img 5/5.0 11, Jul 2023

Friendly guidance all along

From initial inquiry through funding, team maintained clear communication. Approval was timely. Staff supportive, rarely any delay. Overall very positive and straightforward.


img 1/5.0 02, Jul 2023

Poor post?funding service

After loan closed, no one responded to questions.


img 5/5.0 27, Jun 2023

Excellent coordination

Documents needed for boat financing were handled promptly. Loan review and funding completed within promised period. A guide from start to finish. Felt confident in process.


img 2/5.0 18, Jun 2023

Unexpected steps

After credit pull, extra steps popped up unplanned.


img 4/5.0 13, Jun 2023

Helpful staff, quick results

Loan team walked through requirements clearly. Approval timeline matched expectations. Communication steady and accurate. Portal user?friendly. Happy with rate options.


img 3/5.0 04, Jun 2023

Average experience

Nothing great, nothing awful. Process middling, typical.


img 4/5.0 30, May 2023

Competent and responsive

Questions were answered quickly by team members. Loan approval came in about two days. Portal was convenient for document upload. Staff professional and patient. Good experience overall.


img 2/5.0 21, May 2023

Document mix?ups

Needed same doc twice due to label errors.


img 5/5.0 16, May 2023

Efficient loan support

Agents reviewed documents quickly and funding happened within a couple weeks. Communication remained consistent. Felt aware of status regularly. Rates competitive and support thorough.


img 1/5.0 07, May 2023

Fund delay

Approval quick but funds delayed till I chased them.


img 5/5.0 02, May 2023

Supportive throughout

Customer service reps were responsive, guiding through each stage. Approval process went faster than anticipated. Kept updated every step. Documents handled via secure portal, with clear instructions. Financing completed within timeframe promised.


img 2/5.0 23, Apr 2023

Slow email responses

Follow?ups took several days to get answer.


img 4/5.0 19, Apr 2023

Friendly and helpful

Team answered questions kindly and provided details about options. Approval process went smooth and efficient. Felt supported while securing RV financing. Everything was straightforward, no confusion. Reasonable rates and fast turnaround.


img 3/5.0 09, Apr 2023

Inconsistent fee info

Multiple fee estimates given, not all accurate.


img 5/5.0 05, Apr 2023

Smooth financing process

From phone call to funding, team handled everything clearly. Loan documents processed fast. Felt guided every step, staff explained terms patiently. Approval came quicker than expected, and communication stayed solid from beginning through closing. Glad to work with them.


Trident Funding

Trident Funding, a part of Boats Group home to top marine brands like YachtWorld, Boat Trader, boats.com, Cosas de Barcos, and YachtCloser was founded in 1996 by industry veterans James Foley, Robert Dunford, and Michael Bryant. With over a century of combined experience, they built Trident to help recreational buyers secure the financing they need. Today, Trident is a leader in recreational lending, offering boat, RV, and aircraft loans through a nationwide network of six offices. As the largest independently owned loan origination company in its space, Trident partners with over 40 lenders to deliver competitive rates and flexible terms.

Address
1077 Bridgeport Ave.
06484
Shelton
United States

Website
tridentfunding.com

Email
tridentmarketing@boats.com

Telephone
888-386-3888

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