50 reviews found
img 3/5.0 19, Jul 2025

Quality generally good, but one issue

Received two bags; one in perfect shape, the other torn slightly. Tobacco was good, but packaging was inconsistent. Considering whether to reorder.


img 5/5.0 19, Jun 2025

Outstanding for frequent buyers

As a regular tobacco user, reliability is key. Tobacco General has proven dependable with consistent quality, secure packaging, and predictable delivery times. Their subscription email reminders are helpful about restocking favorites. I?ve built trust based on dozens of orders over months. Pricing is steady, occasional sales pop up. Nicely balances convenience and cost. For anyone ordering regularly, this is a standout vendor.


img 5/5.0 12, May 2025

Prompt delivery, accurate order

My tobacco arrived exactly as ordered in a timely fashion. Tracking updates were helpful along the way. Quality and quantity matched descriptions. A reliable vendor I?ll continue to use.


img 2/5.0 11, Apr 2025

Order took longer than expected

Waited two extra days beyond estimated delivery date. No status update until I reached out. Tobacco quality was okay, but the delay was inconvenient. Hoping future orders arrive more promptly.


img 4/5.0 08, Apr 2025

Great variety but one minor delay

Found some rare blends not stocked locally. Prices were reasonable. Website navigation is intuitive with clear filtering tools. Bulk ordering went through smoothly. Shipment arrived intact, but I did experience a day?s delay in the transit stage?tracking showed no movement. Everything else was excellent: packaging, freshness, flavor, and support?all aligned with expectations. Just wish transit updates were a bit clearer. Still strongly recommend.


img 3/5.0 27, Mar 2025

Mixed experience but decent

Choices were good and delivery arrived mostly on time. Packaging was okay but one pouch was slightly damaged. Customer support replied promptly when I asked. Overall, not perfect, but serviceable.


img 5/5.0 04, Mar 2025

Excellent for bulk orders

Purchased in larger quantities and everything arrived just as described. Tobacco stays fresh for weeks thanks to good packaging. Shipping cost was reasonable for bulk, and delivery was on schedule. The site handled large?quantity shipping rules very smoothly. Ease of purchase and dependability make them ideal for stocking up.


img 3/5.0 24, Feb 2025

Mixed quality, inventory issues, but helpful refunds

Bought a bundle of blends. Two bags were fresh, one was stale and mis?sealed. I was offered a refund only after insistence. Another item was back?ordered after purchase, mailing got held up for a week before they notified me. Support eventually resolved both issues gracefully, but I went through multiple emails. Purchased again despite hassle, but improvements needed in quality control and stock alerts.


img 1/5.0 09, Feb 2025

Incorrect item sent

Received a different flavor than ordered. Had to initiate a return. Support was polite, but the extra hassle was unwelcome.


img 5/5.0 18, Jan 2025

Awesome first experience

First?time use went smoothly. Website layout got me exactly what I needed in minutes. Payment went through, confirmation came quickly. Shipment followed schedule and arrived discreetly. Product quality was excellent. Felt confident using them again.


img 5/5.0 07, Jan 2025

Excellent customer support

Ran into a small issue with one of my selections and Tobacco General responded quickly. Their customer support agent was friendly and offered a solution without delay. Shipment came in good shape and included tracking info every step. The hassle?free support makes me feel confident ordering again.


img 5/5.0 22, Dec 2024

Trustworthy online vendor

After trying several online tobacco shops, this one stands out for consistent quality, service, and reliability. Tobacco is fresh, delivery is prompt, and support is helpful and professional. Fees are fair. They?ve earned my trust as a repeat supplier.


img 5/5.0 08, Dec 2024

Consistent quality products

Received my cigars and tobacco, and everything was fresh and well?trusted. Packaging kept contents intact and flavor was as expected. Prices are solid and shipping was quick. The online store functions well. Overall, a dependable choice for tobacco purchases.


img 4/5.0 10, Nov 2024

Quality and convenience

Hard to say there?s a better online option at this price point. Tobacco General offers a broad range of brands, and I appreciate being able to view full product details before choosing. The checkout is seamless and shipping is fast. Package protection was good. Customers rarely chat with support, but they?ve answered promptly when needed. A solid site for tobacco shopping.


img 5/5.0 23, Oct 2024

Excellent mix of quality and service

Enjoyed both quality blends and customer care. Tobacco was fresh and flavorful. Site made it easy to find details. Payment was smooth. Shipping came on time with clear tracking. Customer support answered follow?up questions professionally. All parts?product, payment, delivery, and support?worked together seamlessly. Feels like a five?star operation overall.


img 1/5.0 16, Oct 2024

Customer support unhelpful

Reached out to clarify an item?s description but never received a reply. Order showed shipped without confirmation. Product arrived, but unanswered questions left me uneasy.


img 5/5.0 08, Sep 2024

Dependable and trustworthy

Ordering felt secure, transaction clear, and delivery prompt. My order arrived intact. Quality was consistent across multiple purchases. A trustworthy option in the online tobacco market.


img 3/5.0 05, Aug 2024

Minor quality inconsistency

Most pouches were fresh, but one seemed slightly stale. Could just be a one?off. Shipping and speed were adequate.


img 4/5.0 26, Jul 2024

Solid choice for variety

Appreciate the mix of mainstream and niche tobacco products offered. Ordering is easy, pricing is competitive. Shipment took standard time, with tracking updates. A slightly damaged bag was replaced promptly by support. They managed the issue well.


img 4/5.0 03, Jul 2024

Good selection, reasonable prices

Shopping online wasn?t hard?Tobacco General has a solid variety of brands I wanted. Prices are comparable to competitors. Checkout went smoothly and shipping was prompt. Packaging was secure. Still waiting to try their customer support, but initial impressions are positive.


img 3/5.0 15, Jun 2024

Okay, some room for improvement

Delivery took a little longer than expected. Product quality was good, but packaging looked slightly worn. Customer service was polite but didn?t offer much explanation. Still usable, so not a bad experience.


img 5/5.0 07, May 2024

Five?star experience overall

After numerous orders, consistency stands out. Website is well?designed, checkout is fast, payment is secure, shipping is reliable, and packaging preserves freshness. Customer service consistently answers questions quickly and politely. Tobacco quality is always as expected. For anyone wanting a dependable, professional tobacco ordering experience online, Tobacco General checks every box.


img 3/5.0 07, Apr 2024

Slow email responses

Asked support a question and waited a couple days for a reply. Package still arrived on time. Quality was acceptable. Just prefer quicker communication next time.


img 4/5.0 29, Mar 2024

Good overall shopping experience

The search function helped me find specific tobacco blends quickly. Prices are solid, with occasional discounts. Packaging was protective, shipping was fast. The only minor gripe was one delayed email?but the order still arrived when promised. Overall, they deliver what they promise.


img 1/5.0 10, Mar 2024

Billing confusion and delayed refund

Charged twice for a single order due to a transaction glitch. One charge was refunded after a week?long back?and?forth with support. Communication was polite, but lack of urgency was frustrating. The tobacco itself arrived okay, but the effort to claim refund overshadowed the positive aspects. Until billing processes are fixed, I hesitate to reorder.


img 3/5.0 27, Feb 2024

Packaging left something to be desired

My pouch arrived slightly crushed. Contents were still usable but didn?t look pristine. Shipping was on time. I wished packaging had more padding for protection.


img 4/5.0 15, Feb 2024

Thorough product descriptions

Appreciate seeing details like tobacco cut, flavor notes, and pouch weight before buying. Site layout is clean with search and filter features. Payment and checkout flow are straightforward. Shipment tracking is transparent. I had a question about shipping to my area and support gave a clear answer promptly. Tobacco arrived fresh. Would love to see packaging upgrades, but otherwise satisfied.


img 4/5.0 24, Jan 2024

Secure packaging appreciated

Items were packed neatly to preserve freshness. The sealed bags kept everything intact. Delivery was on time and tracking accurate. A small email delay, but otherwise one of the better online orders I?ve had.


img 5/5.0 11, Jan 2024

Impressively professional setup

From a business perspective, Tobacco General handles logistics well. Inventory levels appeared accurate, so items didn?t sell out during my checkout process. Payment options include credit and e?wallets. I ordered multiple items and shipping rate was fair. Delivery came on schedule with real?time tracking. Packaging kept items pristine. When I emailed a question about return policy, I received a prompt, courteous reply explaining details. The entire transaction felt professional, seamless, and respectful of customer needs. It stands out among online tobacco retailers I?ve used.


img 4/5.0 08, Dec 2023

Nice selection of accessories

Along with tobacco, they carry rolling papers and filters. Everything arrived neatly packed. Delivery was quick. Prices are fair. Made a one?stop purchase for both product and accessories.


img 4/5.0 30, Nov 2023

Great option for hard?to?find blends

Discovered Tobacco General when local shops ran short. Site stocked blends I?d been hunting. Prices were reasonable. Ordering and checkout were intuitive. Shipping was prompt, although tracking had minor delays. Received helpful packaging. Quality matched hopes. Will return when new blends are needed.


img 2/5.0 13, Nov 2023

Limited tracking details

The tracking link only showed initial pickup and final delivery?no transit updates. I had to guess when to expect it. Not the most transparent process.


img 4/5.0 24, Oct 2023

Well?protected packaging

Received a new order today and everything was tightly sealed, keeping tobacco fresh. Shipping time was fast, and tracking worked fine. Quality matched online descriptions. Would love to see more flavor options in future, but very happy so far.


img 4/5.0 18, Oct 2023

Reliable service overall

My tobacco order arrived safely and on time. Website includes helpful product descriptions. Packaging was discreet. A minor delay emailing updates, but no real impact. Price was competitive with local options. I?ll order again when supplies run low.


img 5/5.0 27, Sep 2023

Great variety, solid value

Tobacco General offered brands I don?t usually see locally, and prices were reasonable. Payment processed securely, and shipping followed schedule. Package arrived undamaged. It?s turned into my go?to place for unique blends.


img 2/5.0 21, Sep 2023

Unreliable shipping and poor communication

Shipping is unpredictable?my recent orders arrived late without explanation. Estimated delivery was five days, but one package took double that. Tracking info updated only at dispatch and final drop?off, leaving me unknowingly waiting in between. When I asked customer support, response was slow and vague?they apologized but gave no timeline or compensation. Package arrived in fair condition, but the wasted time and stress outweighed the outcome. Would like to return, but want clarity on shipping improvements before ordering again.


img 5/5.0 09, Sep 2023

Reliable online tobacco source

Tobacco General consistently delivers well?packaged, fresh tobacco in a timely fashion. Their product selection includes both popular brands and some unique blends I rarely find elsewhere. The website?s interface is clean and easy to navigate. Payment processing was quick and secure. Tracking emails kept me informed. Customer support was courteous when I had a simple question about pricing. Overall, this has become my preferred online tobacco shop for both everyday orders and specialty items.


img 4/5.0 11, Aug 2023

Reliable quality, occasional stock issues

Tobacco General carries a strong variety of brands, though a few popular blends were out of stock on my last visit. The ordering interface showed this clearly. I placed a mixed order and most items arrived in perfect condition. One bag was absent and refunded quickly. Packaging was secure. Customer service handled refund professionally. Quality of delivered items was top notch. Hoping inventory improves, but overall happy with performance.


img 5/5.0 06, Aug 2023

Pleasant buying experience

Site is intuitive, prices are decent, and checkout took only a couple of steps. Shipping was fast and packaging kept items fresh. It was an easy transaction overall.


img 5/5.0 29, Jul 2023

User?friendly and professional

Tobacco General?s site is intuitive, with helpful filters and decent product details. My payment processed smoothly. Discreet packaging arrived quickly. Quality of tobacco was just what I expected. Customer support responded pleasantly to a packaging question. A professional purchasing experience from start to finish.


img 1/5.0 20, Jul 2023

Website glitches and abandoned cart bugs

Several times attempting to check out, the site errored out mid?order. Cart emptied unexpectedly and items vanished from wish list. After two failed attempts, I gave up. Site shows as ?maintenance,? but delays persisted over a week. Support said tech team was working, but no progress update. Frustrating experience; hard to trust the site when ordering fails midway.


img 2/5.0 19, Jul 2023

Poor packaging damages product

Received order with weak packaging?tobacco pouch was torn and some tobacco was loose in box. Tobacco General didn?t include padding or protective wrap. When contacted, they offered a small discount on next order, but won?t cover immediate replacement. Disappointed by handling, though quality of the unspoiled pouch was okay. Avoiding ordering fragile items until packaging improves.


img 4/5.0 12, Jul 2023

Friendly email updates

Received periodic email notices about shipping progress. The site is user?friendly and payment is flexible. Package arrived safe and product quality met expectations. Good overall experience.


img 4/5.0 30, Jun 2023

Smooth ordering process

The website?s easy navigation helped me find what I needed quickly. Checkout was simple and payment options clear. Order arrived fast and intact. I mainly picked this place for convenience over chasing local stocks, and it delivered.


img 2/5.0 11, Jun 2023

Website crashed during checkout

Attempted to complete payment twice before the site froze. Eventually got through, but experienced frustration. The order arrived fine.


img 5/5.0 03, Jun 2023

Trusted partner for gifting tobacco

Bought tobacco as gifts. Site let me choose mixes and sizes easily. Packaging discreetly packed each pouch?ideal for shared gifting. Delivery was on schedule. Recipients noted freshness and quality. My only small request would be gift?wrap option. That aside, purchasing multiple bags as gifts was simple and stress?free.


img 2/5.0 22, May 2023

Overpriced shipping

The product price was fair, but shipping cost added significantly to total. With similar providers offering cheaper delivery, I may shop around next time. Quality was fine, though.


img 5/5.0 07, May 2023

Dependable service with excellent quality

Ordering tobacco online can be hit or miss, but with Tobacco General I?ve had mostly hits. The website?s clean layout makes browsing easy?product details include strength, flavor profile, and weight. Secure payment options support my preference for PayPal. After ordering, tracking emails start before the package ships and end the day it arrives. Tobacco is sealed to maintain freshness, even over longer shipping periods. I ordered both single bags and bulk quantities, and every shipment matched online descriptions. Strongly appreciate their consistency?they?ve saved me time, money, and the hassle of checking local stores. Will continue ordering as long as quality stays this reliable.


img 5/5.0 20, Apr 2023

Satisfied with fresh tobacco

Each order has arrived with freshness intact?no loss of flavor or moisture. Packaging is discreet, and shipping never takes too long. Product photos and descriptions match what arrives. Payment partners like PayPal add trust. One time I had a question and received a response within a few hours. They?re a great choice for tobacco enthusiasts wanting reliable online sourcing.


img 5/5.0 13, Apr 2023

Fast shipping

Consistent delivery times make ordering easy. Tobacco General?s site is straightforward, and my package arrived within a few days. The communication via email updates was helpful. Prices seem fair compared to local tobacco shops. Overall, a smooth experience that gives peace of mind when ordering.


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