99 reviews found
img 4/5.0 26, Jul 2025

Helpful with minor delays

The system handles multiple user permissions well. Transactions sync sometimes a minute or two late, but not problematic. Good onboarding and quick helpdesk. Just wish receipt geotagging was added.


img 2/5.0 05, Jul 2025

Login troubles occasionally

Mobile app sometimes logs me off randomly. Refresh fixes but it?s annoying during field tasks.


img 3/5.0 21, Jun 2025

Overall okay, could improve UI

Clean design but slow transitions and occasional glitches.


img 5/5.0 08, Jun 2025

Exactly what I needed

Needed a card for project purchases?this fits perfectly. Analytics tab is neat. No reliability issues so far.


img 5/5.0 04, Jun 2025

Flawless expense management

From issuing virtual cards per project to uploading receipts and assigning categories, everything here is well designed. Approval workflows ensure no splurge happens unchecked, and budget threshold alerts keep us vigilant. Exporting data for payroll and reimbursements is straightforward. Feels like a mature solution for mid?sized teams.


img 3/5.0 29, May 2025

Good but 1 feature missing

The virtual card is handy, but lack of built-in receipt capture is annoying. Other than that, interface is slick, notifications are reliable, and monthly review is easy. Hope they add receipt feature soon.


img 4/5.0 18, May 2025

Good overall with little issues

Build Card stands out for ease of use in managing procurement tasks. The hierarchy of user roles lets me restrict spending. Reporting functions work well, although I?d like more filter options. A minor UI glitch in mobile was quickly patched. I feel confident recommending it to fellow project managers.


img 3/5.0 20, Apr 2025

Good concept, flawed execution

Build Card seems good in theory, but missing features like recurring expense scheduling.


img 3/5.0 15, Apr 2025

Too many bugs on mobile app

I started with high hopes, but the mobile app has let me down consistently. It crashes often when trying to issue a card, especially if switching between tabs. There was also a strange bug where my spend reports didn?t load unless I logged out and back in. Tried reinstalling and clearing cache, but no improvement. Desktop version works better, but we?re a mobile-first team, so this hurts our workflow. Also, cards don?t always update spending limits immediately?even after editing. That lag caused one of our team members to get declined at a supplier store. The app looks clean, and the core idea is useful, but it?s not reliable enough yet. I?ve reported the bugs multiple times, but each time the response feels canned?thank you for your feedback. This could become a powerful tool if stability improves, but right now it feels like we?re beta testing an unfinished product.


img 3/5.0 06, Apr 2025

Decent, needs vendor reviews

Card functions fine but lacks ability to review vendors. Shipping denote feature would be nice. Otherwise stable and intuitive.


img 1/5.0 18, Mar 2025

Lacking accounting sync features

Cannot link with popular accounting tools. Leaves gaps in bookkeeping.


img 5/5.0 08, Mar 2025

Reliable and neat

No hiccups so far. Spending visibility is excellent. UI is crisp; support answered questions within hours.


img 5/5.0 20, Feb 2025

Nice budgeting helper

Build Card helps me keep track of purchases related to my projects. Love the categorization. Support team is responsive via chat. Everything is transparent and easy.


img 5/5.0 15, Feb 2025

Comprehensive budgeting aid

The Build Card has become an essential companion in managing project expenses. My team can issue virtual cards on demand, set category limits and easily track spending in real?time. The web dashboard has all the analytics needed?spend trends, category breakdowns, vendor history?all at a glance. Support is friendly and solved a query about statement exports promptly. Overall, this tool reduces administrative burden and gives transparency I hadn?t with our prior system.


img 2/5.0 09, Feb 2025

Minor delays noticed

Payments sync slowly?takes an extra hour sometimes. Support acknowledged but timeline unclear.


img 4/5.0 28, Jan 2025

Strong tool for project spend

Using the Build Card for managing materials and subcontractor purchases has been a game changer. The daily summary emails help me stay on top of amounts without logging in constantly. UI is modern and intuitive, though I?d like a dark mode option. Customer service is responsive via chat. Highly satisfied with cost controls and audit logs, but dark mode would make long sessions easier on the eyes.


img 5/5.0 13, Jan 2025

Great budgeting tool

Itemized transaction logs help cut down overspend. Easy to export statements. No complaints so far.


img 5/5.0 25, Dec 2024

Comprehensive budgeting aid

The Build Card has become an essential companion in managing project expenses. My team can issue virtual cards on demand, set category limits and easily track spending in real?time. The web dashboard has all the analytics needed?spend trends, category breakdowns, vendor history?all at a glance. Support is friendly and solved a query about statement exports promptly. Overall, this tool reduces administrative burden and gives transparency I hadn?t with our prior system.


img 4/5.0 14, Dec 2024

Helpful with minor delays

The system handles multiple user permissions well. Transactions sync sometimes a minute or two late, but not problematic. Good onboarding and quick helpdesk. Just wish receipt geotagging was added.


img 4/5.0 03, Dec 2024

Good overall with little issues

Build Card stands out for ease of use in managing procurement tasks. The hierarchy of user roles lets me restrict spending. Reporting functions work well, although I?d like more filter options. A minor UI glitch in mobile was quickly patched. I feel confident recommending it to fellow project managers.


img 2/5.0 27, Nov 2024

Recurring charges don?t work well

Tried to set up recurring payments through the card for a few monthly services like equipment rentals and tool subscriptions. But Build Card doesn?t manage recurring charges consistently. Some go through fine, others get flagged or delayed. There?s no way to set up recurring approvals or auto-notifications, either. That means I have to manually watch each transaction, which defeats the purpose. I reached out to support twice and got unclear answers. They told me to ?check with the vendor,? even though the issue clearly lies with their system. Also, the vendor?s info doesn?t show clearly on all transactions, so matching charges is hard. The system might work well for one-time purchases, but if you?re looking to automate vendor payments or subscriptions, it?s not reliable. This feels more like a spending tracker than a real business payment solution. Hoping for improvements soon or we?ll have to move on.


img 2/5.0 11, Nov 2024

Account verification slow

Took five days to verify my account. Card arrived late.


img 5/5.0 21, Oct 2024

Useful for field teams

My field crew uses cards easily. Spending limits work well. Mobile access helps us manage orders on the spot. Support is helpful when issues arise.


img 4/5.0 14, Oct 2024

Dependable with small hiccups

Build Card does a great job simplifying expense management: generating cards for team members, setting monthly caps, and receiving alert notifications. I did experience one sync lag that delayed a transaction appearing, but support fixed things promptly. The mobile app is handy for approving new card requests. Overall, I have more clarity over expenses now.


img 5/5.0 02, Oct 2024

A must?have for project teams

Allows fast issuance of cards for subcontractors with controlled limits. Has built?in auditability, easy export options, and excellent mobile?first design. Working across different job sites is easier and more transparent because of this tool.


img 5/5.0 27, Sep 2024

Smooth adoption experience

Transitioning from spreadsheets was effortless. Team picked it up within days, virtual card workflows intuitive. Real?time data helps billing accuracy. Minor request: would love recurring expense feature. Otherwise fantastic.


img 5/5.0 13, Sep 2024

Clean interface

The card?s app looks great and functions flawlessly. Makes expense monitoring a breeze. App notifications are prompt. No long waits for help.


img 1/5.0 07, Sep 2024

Not built for international use

We operate across the US and Canada, and this card didn?t handle foreign vendors well. Several Canadian suppliers couldn?t process our payment even though Build Card support claimed it was possible. Our invoices came back unpaid, and the conversion fees weren?t shown clearly until after the transactions posted. The dashboard itself is clean, but that doesn?t matter when core functionality fails. Support gave us general answers like we?re working on expanding international capabilities, which doesn?t help in a crunch. Plus, the inability to customize expense categories by country makes reconciliation a nightmare. It?s clear Build Card was built for local use and is not yet ready for broader business setups. Our accounting team spent more time fixing errors than actually using the card effectively. Might work for very basic local use, but I wouldn?t recommend it to any company with international vendors.


img 5/5.0 03, Sep 2024

Strong ROI on spend tracking

Added Build Card to our toolbox six months ago. Returns have been great?less paperwork, fewer overspends, expense clarity. Recurring purchase tracking helps anticipate future costs. Virtual and physical cards sync seamlessly. Never had an issue.


img 5/5.0 22, Aug 2024

Great spending overview

Tracking purchases used to be chaotic, but not anymore. The Build Card lets me categorize costs by job site and phase; receipts and notes can be attached easily. Budget dashboards visualize underspending or overspending in each area, which helps with forecasting. Card and portal both worked without glitches. The setup took under 30 minutes?and that was it.


img 4/5.0 17, Aug 2024

Good but room to grow

App has good core features. Missing advanced spend categorization. Overall, a useful card.


img 4/5.0 11, Aug 2024

Nice but UI lag sometimes

Card is valuable but app occasionally lags on my Android phone. No major issue.


img 3/5.0 06, Aug 2024

App lacks offline support

Our teams often work in areas with spotty signal, especially on remote job sites. The Build Card app completely fails in those situations. You can?t view past transactions, card balances, or even basic info when offline. That?s a major gap for us. Field workers need access whether they?re connected or not. Most other apps we use have some form of offline caching?this one doesn?t. When I raised the issue, support said ?app requires connectivity,? which feels like an oversight more than a feature. Even being able to view the last sync data would help. Without that, our foremen are calling the office for card details, which defeats the whole point of mobile card management. Until they add offline access, this app is limited for real-world site use. May be fine in offices, but not in the field.


img 4/5.0 25, Jul 2024

Effective for field teams

Field staff use the card confidently to buy supplies on site. They snap receipts and upload them via mobile app. I get a summary that evening. The notifications are slightly delayed but not major. Interface design could polish further, but it?s professional and reliable.


img 4/5.0 18, Jul 2024

Effective for field teams

Field staff use the card confidently to buy supplies on site. They snap receipts and upload them via mobile app. I get a summary that evening. The notifications are slightly delayed but not major. Interface design could polish further, but it?s professional and reliable.


img 4/5.0 09, Jul 2024

Solid card with limits

I like pre?set limits for categories. Payments are processed without a hitch. Wish international vendor support was better, but domestic is solid.


img 1/5.0 04, Jul 2024

Spending limits reset randomly

We issued Build Cards to three team members and were happy the first week. But suddenly, one of the cards had its spending limit reset without warning. We didn?t change anything on our end. The team member was at checkout trying to pay for building materials and got declined. It was embarrassing and caused project delays. When we contacted support, they said it might?ve been a system update, but couldn?t confirm. That doesn?t help us explain things to our vendor. There?s no audit trail for who changed what, and no option to set custom alerts for when a limit is modified. Even though the software looks clean and modern, the underlying reliability just isn?t there. You don?t expect your card settings to change behind your back. That alone makes this too risky for real job site usage. We?re going back to manual tracking until something more stable comes along.


img 2/5.0 27, Jun 2024

Incomplete documentation and training

Signed up a few months ago and was surprised at how little training material was provided. There are no structured walkthroughs, only a help center with scattered articles. No webinars or video guides. It made onboarding a struggle. I expected more guidance for a financial product. We also had issues understanding how to adjust limits or remove users?it?s not intuitive. When we reached out, support was friendly but just sent article links instead of walking us through the process. Our team made a few mistakes due to this lack of clarity, including issuing a card with unlimited spend by accident. That shouldn?t happen. There should be warnings or safeguards. The product may be good for those already familiar with tech, but for busy builders who aren?t software experts, it needs to be simpler. Documentation needs a serious upgrade before we?ll use it at scale.


img 5/5.0 23, Jun 2024

Strong ROI on spend tracking

Added Build Card to our toolbox six months ago. Returns have been great?less paperwork, fewer overspends, expense clarity. Recurring purchase tracking helps anticipate future costs. Virtual and physical cards sync seamlessly. Never had an issue.


img 4/5.0 19, Jun 2024

Excellent, though space to grow

Build Card nails the core workflow: budget allocation, spend tracking, centralized receipts. Response on feature requests was thoughtful. Would appreciate a dedicated API. But that?s a minor ask overall.


img 1/5.0 14, Jun 2024

Features missing for my needs

Card grants project control, yet missing split?transaction feature. Also no auto?receipt upload. For busy contractors that?s a setback.


img 3/5.0 01, Jun 2024

Functional but basic

Card works fine but lacks integrations with tools we use. Hoping for more features in future.


img 2/5.0 31, May 2024

Poor experience for subcontractors

We gave out Build Cards to a few of our subcontractors to make material purchases easier. At first, things worked fine, but then two cards randomly stopped working. No alerts, no prior notice. The subs had to cover the purchases themselves and wait for reimbursement. It created tension and slowed progress. I called support and was told the cards may have been auto-flagged due to ?unusual patterns,? but these were regular supply stores we always use. I understand fraud protection, but there needs to be more control and communication. I should be notified instantly when a card is suspended. There?s no override option either. We?ve pulled all cards for now and gone back to manual expense tracking. Until Build Card improves transparency and puts tools in place for admin overrides, I can?t trust it for field use. It creates more confusion than convenience right now.


img 5/5.0 27, May 2024

Fantastic for field use

Field team loves mobile card functions. Control settings are helpful. Integrations easy.


img 5/5.0 12, May 2024

Model expense tool

Build Card streamlines every part of project purchasing?request, approval, tracking, reporting. I particularly value the visual spend maps. System is stable with no outages. Support chat is responsive and knowledgeable. My financial admin duties have halved.


img 4/5.0 05, May 2024

Helpful and timely

Card transactions sync fast. Support chat is responsive. A few minor UI quirks, but nothing major.


img 5/5.0 28, Apr 2024

Works as promised

Application approved quickly. Transactions reflect in real time, and expense notifications are helpful. No hidden fees. Team support was attentive when I emailed them.


img 1/5.0 16, Apr 2024

We lost trust after 2 months

We tried Build Card with the hope that it would simplify our workflows. For the first couple of weeks, it seemed to do the job. But then problems started. Cards were randomly frozen, some transactions didn?t show for days, and support didn?t respond on time. Worse, there was one instance where a card was used fraudulently and flagged?but we weren?t alerted until the end of the day. That delay meant the card was charged multiple times. Even though the support team reversed the charges later, the damage was already done. My team doesn?t feel confident using the system anymore. It doesn?t matter how polished the app looks if the core trust is gone. Two months in, we?re switching to another solution. It?s just not worth the risk. Might work for low-risk, light spending?but not for teams with real-time needs.


img 5/5.0 12, Apr 2024

Transparent and smart tool

With customizable card limits, vendor notes, tag assignments, and downloadable reports, the Build Card provides transparency and control. Our CFO appreciates the audit trail and CSV exports. The system is stable, user roles are well thought out, and onboarding tutorials are clear. This brings structure to small?to?mid?size project accounting.


img 3/5.0 05, Apr 2024

Average, not standout

Build Card works, tracks costs, but lacks real?time notifications. Would rate higher if alerts were instant.


img 2/5.0 31, Mar 2024

Limited vendor options

App interface is clean, but vendor listings are minimal. Tried to purchase niche items and couldn?t find them. Card was approved quickly but usefulness is limited until vendor base improves.


img 3/5.0 25, Mar 2024

Expense categorization is too rigid

Build Card forces you to pick a single category for every expense, which doesn?t always reflect reality. Many of our purchases cover multiple job types or cost centers. There?s no way to split a transaction or tag it with more than one label. This makes our monthly reporting messy and inaccurate. I asked support if a split-tagging option exists and was told it?s not supported yet. Also, the categories are fixed?you can?t create custom ones. I can?t even rename them to match our accounting language. As a result, we have to export everything and redo it in Excel. That defeats the point of using a platform like this. For a small contractor, maybe this is manageable, but if you?re running multiple projects or trying to stay audit-ready, you?ll end up with extra manual work. Disappointing for what could otherwise be a streamlined solution.


img 2/5.0 20, Mar 2024

Push notifications unreliable

Some expense alerts come late or not at all.


img 5/5.0 14, Mar 2024

Solid onboarding

Got my Build Card fast and setup was smooth. Card integration into my project workflow is seamless. Support answered questions promptly and helped me link accounts. No issues so far, and I feel confident using it daily.


img 2/5.0 02, Mar 2024

Lacks tools for teams

We were excited to try Build Card, but quickly learned it?s not as team-friendly as it looks. Assigning cards was clunky, and we couldn?t set approval layers the way we needed to. There?s no feature for expense comments per line item either, which we used heavily before. We also encountered a situation where one of our cards was declined without warning?even though the budget had room. Customer support explained it was a flag on a vendor, but didn?t notify us ahead. That delay caused an important order to be missed. I expected this card system to streamline things, but it introduced confusion instead. Onboarding documentation was light and missing some FAQs. For smaller teams it might still be usable, but for ours, it lacked several functions we considered essential. We?ve paused use while exploring alternatives that better support team workflows and approvals.


img 1/5.0 24, Feb 2024

Poor expense grouping

Categories are rigid and not customizable. Difficult to group related expenses.


img 1/5.0 19, Feb 2024

Card failed at checkout multiple times

One of the most frustrating things about this service is how often the card simply doesn?t work when you need it. Three different times now our foreman has gone to purchase supplies, only to have the card declined despite available funds. We double-checked limits and balances, and everything looked fine on the dashboard. But the card just failed. Each time, support said it was ?a processing issue? and asked us to try again. That's not acceptable when you're standing in line with materials and a crew waiting on-site. There should be reliability baked in. No one on a busy job site has time to reattempt payments or call support. We signed up thinking this would simplify expenses, but the opposite happened. The trust is gone, and our team is back to using regular business cards. I wouldn?t recommend this unless they fix whatever?s causing these random failures.


img 5/5.0 14, Feb 2024

Thumbs up for small biz

Build card works well for small contractor biz. Helps segment project costs and simplifies bookkeeping.


img 5/5.0 04, Feb 2024

Empowering and flexible

Teams can request cards and set limits instantly, avoiding tedious approvals. Notifications guide project leads about upcoming payments. Dashboard shows vendor and category trends; helps with bidding next job. Very happy with support and product evolution.


img 2/5.0 29, Jan 2024

Fee details unclear

Payments processed fine but fee breakdown is vague. Need more clarity on service charges.


img 3/5.0 22, Jan 2024

Not reliable for fast-moving teams

We work fast?small projects, tight timelines?and Build Card didn?t keep up. Issuing new cards took longer than expected. There were delays in updating spending limits after approval, and once a card showed ?active? in the dashboard but didn?t work at checkout. I get that bugs happen, but this seemed like a pattern. What?s more frustrating is the lack of phone support. Sometimes you just need to speak to someone and resolve it then and there. Instead, you wait on chat or email. Their support is polite, but slow. The expense reports are good and the dashboard looks nice, but if the card doesn?t work in the moment it?s needed, that?s a problem. For contractors or field crews that don?t have time to troubleshoot in the middle of a job, this just isn?t dependable enough. If they fix the delays and strengthen support, I?d reconsider. But for now, it?s shelved.


img 4/5.0 16, Jan 2024

Excellent, though space to grow

Build Card nails the core workflow: budget allocation, spend tracking, centralized receipts. Response on feature requests was thoughtful. Would appreciate a dedicated API. But that?s a minor ask overall.


img 2/5.0 06, Jan 2024

Support not always helpful

Replies polite but sometimes vague. Needed more concrete advice.


img 2/5.0 28, Dec 2023

Basic features missing

The idea behind Build Card is smart, but it?s missing basic things we need. For example, there's no way to tag expenses across multiple projects. We often split materials between two clients, and with this card, there?s no way to handle that. It forces you into one category per transaction. Another issue is the lack of vendor rating or notes. I want to keep notes about which suppliers are late or offer discounts, but there?s no field for it. These might seem like small things, but when you run multiple jobs at once, they matter. We contacted support with a feature request and were told to vote on their public roadmap. That?s not a solution for current gaps. I need something that works now?not someday. We?re still using the card for low-stakes purchases, but won?t be rolling it out to our wider team unless major updates are made.


img 1/5.0 22, Dec 2023

No multi?currency support yet

Needed this for overseas material purchases. Without it, extra burden. Other features are decent but not enough to offset currency limit.


img 3/5.0 13, Dec 2023

Basic but functional

Serves basic purpose; interface clean; lacks receipt scanning or vendor reviews.


img 5/5.0 09, Dec 2023

Flawless expense management

From issuing virtual cards per project to uploading receipts and assigning categories, everything here is well designed. Approval workflows ensure no splurge happens unchecked, and budget threshold alerts keep us vigilant. Exporting data for payroll and reimbursements is straightforward. Feels like a mature solution for mid?sized teams.


img 4/5.0 28, Nov 2023

Easy expense tracking

Tracks expenses neatly. Wish PDF exports were more customizable. Otherwise solid app.


img 2/5.0 15, Nov 2023

Hard to re?issue cards

Lost one virtual card; process to get a new was convoluted.


img 1/5.0 06, Nov 2023

Unexpected limits and delays

Signed up thinking this would be perfect for my construction team, but we hit a few snags right away. Limits were lower than advertised, and it took days to get them adjusted?even after submitting docs. The mobile app also logged me out twice while trying to approve card usage. Support tried to help, but their replies were vague and slow. One rep told me to wait 24?48 hours, but I had vendors needing payment the same day. What?s the use of a spend card that delays spending? The reporting tools are fine when they work, but I needed something more responsive. There?s potential here, but it feels like a half-built product being rushed to market. Until the team addresses the responsiveness, app glitches, and approval delays, I won?t be relying on it for real-time project purchases. This caused more problems than it solved for us.


img 1/5.0 24, Oct 2023

Too many delays in customer service

Customer support has been the biggest issue for us. Every time we?ve had a problem?whether it?s a card not working, a transaction not showing up, or a user not receiving their login?we?ve had to wait 2?3 days for a reply. For a financial tool, that?s unacceptable. We?re dealing with money and live job sites. I need answers in real-time. They only offer chat and email?no phone support. The chatbot never understands our issue, and it usually ends in an email ticket anyway. By the time someone responds, we?ve already handled the problem manually. That?s not the kind of experience we were promised. A tool like this should come with strong support, especially during working hours. I?d even pay more for priority service if it existed, but there?s no option. Unless they invest in better customer care, we can?t rely on this tool for anything mission-critical.


img 3/5.0 20, Oct 2023

Fine for simple use

Good for day?to?day purchases. But lacks advanced analytics and accounting integrations we depend on.


img 4/5.0 16, Oct 2023

Dependable with small hiccups

Build Card does a great job simplifying expense management: generating cards for team members, setting monthly caps, and receiving alert notifications. I did experience one sync lag that delayed a transaction appearing, but support fixed things promptly. The mobile app is handy for approving new card requests. Overall, I have more clarity over expenses now.


img 5/5.0 06, Oct 2023

Great for builders

Found Build Card useful for organizing budgets across multiple tasks. Dashboard is clean and analytics helpful for quick decisions. Team seems responsive when needed. Would recommend to peers working on freelance gigs.


img 5/5.0 26, Sep 2023

Great support team

Build Card support is genuinely responsive. Card works well when buying materials. Analytics forecasts are helpful.


img 1/5.0 21, Sep 2023

Reporting system lacks flexibility

One of the reasons we chose Build Card was for clean project reporting, but it?s way too rigid. You can?t customize report columns, and there?s no way to group data by week or site unless you export and do it manually. The export format itself is cluttered, and doesn?t integrate neatly into our accounting software. I reached out to support asking about QuickBooks syncing and got a very vague reply that it?s ?on the roadmap.? That doesn?t help when I?m mid-invoice with a client. Also, their mobile app doesn?t let you download or view full statements, which makes on-the-go reviews difficult. Even though the concept behind Build Card is useful, these reporting issues cause real friction. If you?re running a small team without accounting software, it might work. But for anyone trying to scale or invoice in real-time, this will slow you down. We?re actively searching for a more flexible solution.


img 5/5.0 09, Sep 2023

Empowering and flexible

Teams can request cards and set limits instantly, avoiding tedious approvals. Notifications guide project leads about upcoming payments. Dashboard shows vendor and category trends; helps with bidding next job. Very happy with support and product evolution.


img 4/5.0 02, Sep 2023

Solid experience

Would prefer multi?currency support, but within domestic use, everything functions smoothly.


img 5/5.0 27, Aug 2023

Model expense tool

Build Card streamlines every part of project purchasing?request, approval, tracking, reporting. I particularly value the visual spend maps. System is stable with no outages. Support chat is responsive and knowledgeable. My financial admin duties have halved.


img 4/5.0 16, Aug 2023

Very practical tool

Simple to issue new virtual cards and track spend per job. Slight interface slowdown sometimes, but service stays reliable.


img 3/5.0 12, Aug 2023

Needs better role management

The platform is decent, but role-based permissions are lacking. We have managers who should be able to approve spending, but the platform doesn?t allow layered approvals or customized access levels. Either you give full control or almost none. That?s not realistic for companies with different teams. I raised this with their support team and was told ?it?s a feature we?re considering.? That?s frustrating because permissions are a basic requirement for financial tools. Also, there?s no audit log showing who approved what, so accountability gets murky. It?s a shame, because the dashboard and spend insights are very well done. But until permissions are improved, it?s too risky to give the entire team access. We?ve restricted usage to just two admins and are evaluating whether it?s worth continuing. If your business needs multiple user levels or strict approval flows, Build Card may fall short.


img 2/5.0 03, Aug 2023

Slow support response

Card and tracking functions fine. Asked a support question and waited nearly 48 hours. Response quality ok, but speed matters.


img 2/5.0 25, Jul 2023

Difficult onboarding and unclear terms

Applying for Build Card wasn?t as easy as advertised. The identity verification process was clunky and rejected our business documents twice, even though we submitted correct files. There was no specific error message?just a generic verification failed. It took a full week and several emails to finally get approved. On top of that, some of the terms around spending limits and usage fees are buried in long FAQ sections instead of being upfront. I had to dig around to figure out what our monthly cap even was. Not to mention, the welcome call was canceled and never rescheduled. When I asked about adjusting card types, the rep just linked me to the help center instead of walking me through it. It doesn?t feel like a service tailored for people who actually build things?it feels more like a tech product made for tech people. Wouldn?t suggest it for small contractor teams.


img 4/5.0 19, Jul 2023

Handy for contractors

Love how quickly transactions show up, and linking vendors is simple. Wish there was integration with accounting software. Otherwise it?s a useful tool for our small construction business.


img 5/5.0 12, Jul 2023

Transparent and smart tool

With customizable card limits, vendor notes, tag assignments, and downloadable reports, the Build Card provides transparency and control. Our CFO appreciates the audit trail and CSV exports. The system is stable, user roles are well thought out, and onboarding tutorials are clear. This brings structure to small?to?mid?size project accounting.


img 3/5.0 05, Jul 2023

Card works but UI could improve

Transactions are reliable, yet the UI occasionally freezes on Android. Minor frustration when uploading receipts. Support replies slow.


img 4/5.0 29, Jun 2023

Good for equipment rentals

Rental payments are smoother now. Card controls customizable. Wish there were push notifications by task.


img 1/5.0 21, Jun 2023

Needs receipt auto?capture

Uploading receipts manually is time?consuming. App should auto?scan.


img 4/5.0 08, Jun 2023

Convenient payment tool

Using the card makes payments easy and transparent. Statements are well-categorized. A small hiccup occurred when linking my bank, but support resolved it in hours. Decent overall experience.


img 5/5.0 02, Jun 2023

Smooth adoption experience

Transitioning from spreadsheets was effortless. Team picked it up within days, virtual card workflows intuitive. Real?time data helps billing accuracy. Minor request: would love recurring expense feature. Otherwise fantastic.


img 5/5.0 31, May 2023

Loved the onboarding

Setting up virtual cards for each project was quick and easy. No glitch seen.


img 2/5.0 24, May 2023

Vendor blocking caused confusion

One of the major issues we faced was that Build Card blocked payments to a vendor we?ve used for years. There was no heads-up, no warning?it just failed. This made us look bad with the vendor and disrupted the project schedule. When we contacted support, they said the vendor was flagged by their risk system. That?s fine, but where is the alert? I need to know before we send someone to pick up supplies. There should be a list of approved or blocked vendors in the dashboard, but there isn?t. We now have to pre-test each vendor with a small charge to avoid issues. That?s inefficient. Other than that, the platform works okay, but I?ve lost trust in its consistency. There?s no reason this should?ve caught us off guard. We?ve moved large purchases back to our bank card until this issue is fixed or Build Card becomes more transparent.


img 4/5.0 20, May 2023

Efficient and practical

Build Card brings efficiency to procuring materials. Approval flows are logical. Occasionally slight delay in vendor updates, but the team is on it.


img 5/5.0 16, May 2023

Great spending overview

Tracking purchases used to be chaotic, but not anymore. The Build Card lets me categorize costs by job site and phase; receipts and notes can be attached easily. Budget dashboards visualize underspending or overspending in each area, which helps with forecasting. Card and portal both worked without glitches. The setup took under 30 minutes?and that was it.


img 4/5.0 12, May 2023

Strong tool for project spend

Using the Build Card for managing materials and subcontractor purchases has been a game changer. The daily summary emails help me stay on top of amounts without logging in constantly. UI is modern and intuitive, though I?d like a dark mode option. Customer service is responsive via chat. Highly satisfied with cost controls and audit logs, but dark mode would make long sessions easier on the eyes.


img 4/5.0 03, May 2023

Smooth experience overall

Application process went well, took a couple days. UI is intuitive and helps track project expenses easily. Support response time is okay, could improve slightly. Overall, satisfied and feel like this tool adds convenience to my routines.


img 2/5.0 25, Apr 2023

Card issuing isn?t instant

One of the reasons we chose Build Card was the promise of instant card issuing. Unfortunately, that hasn?t been our experience. Every time we try to issue a card, there's a 20?30 minute delay before it shows up in the dashboard. Sometimes it takes longer. In urgent cases, we?ve had to call vendors and ask for payment extensions just because the virtual card didn?t show in time. There?s no real-time notification when the card is ready either?you have to refresh and hope it?s there. We reached out to support, and they just said, ?That?s normal during peak usage.? That doesn?t work for construction teams who rely on fast payments. The lag is frustrating and unpredictable. If card issuing isn?t truly instant, it shouldn?t be advertised that way. This delay has created awkward situations with vendors and slowed down our jobs more than once.


img 5/5.0 19, Apr 2023

A must?have for project teams

Allows fast issuance of cards for subcontractors with controlled limits. Has built?in auditability, easy export options, and excellent mobile?first design. Working across different job sites is easier and more transparent because of this tool.


img 5/5.0 12, Apr 2023

Excellent transparency

All charges are clearly categorized; helpful for reporting. Support responded same day when I had doubts about a charge.


The Build Card

Continental Finance Company is a well-regarded financial services provider and a top U.S. marketer and servicer of credit cards for individuals with less than perfect credit. The Build Card Mastercard® is designed to help users establish or rebuild their credit, offering features like $0 Fraud Liability, free monthly credit score access, and the potential for a credit limit increase after just six months.

Address
United States

Website
thebuildcard.com

Email

Telephone
(800) 634-9558

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