img 4/5.0 03, Nov 2024

Solid Performance

Had a complex filing, but TaxSlayer did just fine with very few head aches. Good solid choice for guaranteed go-to application-reliability I am looking for.


img 5/5.0 27, Oct 2024

Utility for Freelancers

As a freelancer, I think TaxSlayer is super helpful. You can specifically mark income and expenses of a freelancer which makes the filing process quite easy.


img 2/5.0 23, Oct 2024

Long Process Time

Processing took longer than I expected. That's pretty stressful when you're trying to confirm that your taxes have been filed correctly.


img 1/5.0 19, Oct 2024

Failed to Save Progress

Multiple times my progress wasn't saved, so portions of the tax return had to be redone. This is a major drawback.


img 2/5.0 18, Oct 2024

Poor Mobile Experience

The experience was bad on the mobile device. It does not function properly on file-on-the-go for busy users.


img 2/5.0 14, Oct 2024

Overpriced for the Service

The service is overpriced for what it offers. There are cheaper alternatives that provide the same level of functionality.


img 2/5.0 03, Oct 2024

Not Recommended for New Filers

I would not recommend TaxSlayer for a first time filer. The lack of advice makes it challenging as a first time filer.


img 3/5.0 02, Oct 2024

Decent but Needs Improvement

The site is decent to make somewhat straightforward tax returns, but much needs to be done in the handling of family and home owners' deductions and credits.


img 2/5.0 27, Sep 2024

Inaccurate Calculations

The calculations have been correct to a certain percentage, which may have raised problems on filing, if caught slightly late.


img 2/5.0 23, Sep 2024

Disappointing Support

Support was disappointing. When trying to file, it took far longer than I had anticipated to receive any type of response regarding some issues with the filing.


img 5/5.0 22, Sep 2024

Educative and Helpful

The app is very easy to use, and in addition, it avails ample literature on taxes that I found helpful.


img 5/5.0 18, Sep 2024

Friendly User Interface

The friendly user interface by TaxSlayer made my process of filing tax very smooth and straightforward. It was easy to navigate, and I could find everything within it without any hassle.


img 2/5.0 07, Sep 2024

Misleading Tax Information

Some of the tax information received was a little misleading; if you are not careful, it could cause the wrong type of filings.


img 5/5.0 11, Aug 2024

Ideal for Small Business Owners

As a small business owner, tax time can be particularly daunting for me. TaxSlayer has really made this process much easier for me. It has very defined sections for business-related expenses and deductions that are very necessary for my consultancy services. Importing years prior data and the integration with accounting software makes all the difference in the process. The explanations for each part ensure I know what's required and why, and in the process, I'm learning how to plan for next year's taxes better. The final review catches a few mistakes or omissions before submitting them and has saved me headaches with the IRS a few times.


img 2/5.0 04, Aug 2024

Too Complicated for Beginners

The website isn't very friendly for beginners. The lack of guided help made difficult to navigate through my first tax filing.


img 2/5.0 02, Aug 2024

Vague Instructions

The instruction was very vague and especially when dealing with really complex tax circumstances. This ambiguity made the filing process harder than it should have been.


img 4/5.0 23, Jul 2024

Reliable Tax Tool

Year after year, TaxSlayer proves itself to be a reliable tool for my tax needs, with consistent updates and improvements.


img 4/5.0 20, Jul 2024

Efficient State and Federal Filing

Easy filing for both state and federal taxes. The guided steps were clear and helpful.


img 2/5.0 04, Jul 2024

Better options available

There are much better options available which provide more features for a similar price with much more reliable user support. I will not be using TaxSlayer again.


img 4/5.0 25, Jun 2024

Well worth the Money

Considering the price, TaxSlayer provides a very comprehensive service that stays on top of complex tax situations.


img 5/5.0 23, Jun 2024

Comprehensive Features

I love the comprehensive features TaxSlayer boasts. This product includes everything needed to go through thorough tax preparation, right from dealing with multiple income streams to providing detailed breakdowns of probable deductions.


img 2/5.0 21, Jun 2024

Not That Helpful

The platform wasn't as helpful as I'd been anticipating. Instead of finding answers via the tools TaxSlayer had available, I was hunting for answers online.


img 5/5.0 10, Jun 2024

Exceptional Customer Service

The customer service at TaxSlayer was exceptional. They know what they are doing, are patient, and helped guide me through some incredibly frustrating and complex tax issues with ease.


img 2/5.0 08, Jun 2024

Time-Consuming

I found the process surprisingly time consuming with often needing to consult help articles that proved not as useful as hoped.


img 2/5.0 07, Jun 2024

Deduction Categories Confusing

Categories for deductions are confusing and don't explain enough. It's hard knowing you're maximizing the deductions you are eligible for.


img 2/5.0 06, Jun 2024

Not for Complex Situations

I do not think this is good for complicated tax situations. I had to refer back to the expert because there was not sufficient experience on dealing with several sources of income.


img 2/5.0 14, May 2024

Problems with State Filing

TaxSlayer was fine on the federal. Man, it gave me a problem galore on my state returns though. Instructions were lousy, had to re-enter data into system several too many times. Extremely frustrating and a complete waste of time.


img 3/5.0 03, May 2024

Sufficient but Not the Best

TaxSlayer is okay for simple tax returns. However, if you have anything a little more complex than that, it might not be the right choice for you. The features aren't that robust to really handle the more intensive submissions.


img 3/5.0 28, Apr 2024

Lacks Intuitive Design

The platform could be more intuitive. I found myself confused at several steps, which made the filing process more time-consuming than necessary.


img 2/5.0 27, Apr 2024

Glitches and Freezes

During the filing process, I experienced several glitches and freezes. This causes me to doubt my decision in using the portal.


img 3/5.0 23, Apr 2024

Decent Company, Upselling Annoying

Decent company, but the constant upselling would get annoying at times, making the experience not so great.


img 4/5.0 22, Apr 2024

Highly Recommended for Freelancers

Freelancers would greatly benefit from the simple structure for deductions and income reporting in TaxSlayer.


img 2/5.0 02, Apr 2024

Too Costly for Extra States

It is really too expensive to add another state for filing. The cost almost double, which, based on service level, is still unreasonable.


img 4/5.0 31, Mar 2024

Smooth Experience

The whole process of using TaxSlayer was pretty easy. I really enjoyed clear guidance coupled with a user-friendly experience through the system.


img 2/5.0 28, Mar 2024

Expect Upsells

Expect upsells at every turn with TaxSlayer. Every step feels as if it's aiming for another upgrades offer, which gets really annoying.


img 3/5.0 26, Mar 2024

Buggy Features

A few of the features are buggy and do not work well. I find it frustrating when you are meeting tax deadlines.


img 2/5.0 22, Mar 2024

Confusing for First-Time Users

As a first-time filer, I found the interface to be confusing and less user-friendly than I'd expected. The lack of guidance on even the most basic of steps made the whole process much tougher than it had to be.


img 2/5.0 21, Mar 2024

Very Complicated and Frustrating

It was a much more complicated and frustratingly more involved process than it should have been. Not always the easiest system to navigate parts of, and I found the instructive pieces woefully sorely lacking in detail.


img 4/5.0 13, Mar 2024

Trustworthy and Accurate

TaxSlayer provides an accurate tax preparation platform that is targeted to be accurate, which gives confidence.


img 5/5.0 11, Mar 2024

Exceptional User Experience

TaxSlayer has been my go-to tax preparation service for years, but it just gets better and better. Extremely clean and intuitive interface means not too painful entering extremely complex financial information. Step-by-step guidance ensures that nothing slips past me on important deductions or credits, and I really appreciate the real-time tax refund calculator that updates with each inputting of information. Support is a click of a chat away and have been fantastic with questions about freelance income and ways to handle state taxes while working remotely. The accuracy guarantee and guarantee of my maximum refund give me confidence that I am making the right choice with TaxSlayer.


img 5/5.0 05, Mar 2024

Comprehensive Service

I have been doing my taxes on TaxSlayer for over a decade now. Each year I am constantly impressed with how the platform changes over time to include more helpful features and updated tax information. The detailed guidance in terms of deductions especially regarding homeownership and charitable donations is extremely valuable. The fact that it can pull data from the previous years saves precious time and avoids errors. And if I need help answering tax law questions or filing procedures, customer service is always readily available and knowledgeable in responding to my questions. It's a comprehensive service that will definitely put my mind at ease during this stressful tax time.


img 3/5.0 02, Mar 2024

Good but Not Great

TaxSlayer is good for those who are familiar with tax filing but might not offer enough for those new to the process. The support was slower than I would have liked.


img 5/5.0 28, Feb 2024

Best for Military Members

As a service member, I found that TaxSlayer's military edition perfectly addressed my needs. It is very comprehensive and includes many military-specific deductions.


img 3/5.0 16, Feb 2024

Outdated Interface

The interface feels dated and could use a modern refresh to make it look friendlier and easier to get the right information.


img 1/5.0 10, Feb 2024

Error in Tax Return

It was an error with the TaxSlayer system that had our tax return submitted incorrectly. The process to correct was painful, and it was also disappointing not to get direct support during such an important period. This has shaken my confidence in their system.


img 2/5.0 07, Feb 2024

Bad Customer Support

Customer support is bad and needs improvement. It was hard to get help when I needed it quickly, especially during tax seasons.


img 2/5.0 04, Feb 2024

Free Features Weak

The free features are too limited, and almost anything worthwhile requires a paid upgrade.


img 2/5.0 03, Feb 2024

Needs Major Improvements

TaxSlayer needs major improvements to compete with other platforms. It's just not there yet in terms of functionality and user experience.


img 5/5.0 01, Feb 2024

Efficient and Reliable

TaxSlayer has been my go-to for many years when it comes to tax filing. It is efficient, reliable and an excellent source with excellent features to cater to both simple and rather complex tax needs.


img 5/5.0 28, Jan 2024

Comprehensive and Informative

It was easy to find step-by-step instructions and explanations on this site, especially for first-timers like me to get through their tax filing process.


img 2/5.0 25, Jan 2024

Not Sophisticated Enough for Complicated Situations

Not good for those who require more complicated taxes; had to go to a professional for help on stuff not supported properly.


img 2/5.0 01, Jan 2024

Complex Interface

The interface for this is more complicated than it needs to be, which makes what's supposed to be a pretty simple process pretty cumbersome.


img 5/5.0 29, Dec 2023

Customer service is very helpful.

Every time I had a question, the customer service replied promptly and very intelligently. It really made all the difference.


img 2/5.0 27, Dec 2023

Unintuitive and Buggy

The program is unintuitive and buggy. Several times, the page froze or crashed for me, which was very frustrating.


img 2/5.0 17, Dec 2023

Technical Issues and Poor Support

Had a lot of tech issues with TaxSlayer. Customer support was weak. I had to wait for 20 minutes for a representative and, when I finally got one, they apparently did not know how to resolve the issue. It seemed as though I would have to figure it out myself.


img 3/5.0 13, Dec 2023

It is okay but needs to be improved

TaxSlayer serves its purpose for simple tax situations but lags when trying to shepherd users through the more complex ones. There have been times when I used auxiliary tools instead of the software itself, and that was not a fulfilling experience given the final product.


img 2/5.0 09, Dec 2023

Not suitable for complicated taxes

I tested TaxSlayer for my more complex situation with freelancing and investments. The platform was not robust enough to accommodate my situation, which required a lot of effort to adapt, and I was unsure if my return was accurate.


img 2/5.0 04, Dec 2023

Not Quite Up to Par

While TaxSlayer offers a basic tax filing service, it falls woefully short when one needs to file anything beyond the simplest returns. Its user interface is pretty clunky, and working through deductions and credits was more confusing than helpful. It seems to lack intuitive design that contemporary users expect from tax software.


img 4/5.0 03, Dec 2023

Year in and Year Out

I have been using TaxSlayer for five years now and it never fails. Updates that are timely and informative.


img 5/5.0 01, Dec 2023

Fast and Easy

TaxSlayer was fast and easy. What struck me was how fast I got my return and how fast the refund came into my account.


img 4/5.0 18, Nov 2023

Quick and Easy

I filed my taxes in no time. The interface is straightforward, making the entire process hassle-free.


img 2/5.0 16, Nov 2023

Glitchy and Unreliable

I found the system sometimes glitches and doesn't work very well, with several errors popping up that made me question the accuracy of my filing.


img 2/5.0 12, Nov 2023

Toll for a Free Service Fee to Get Help

I was surprised when I was forced to pay extra to receive help on a filing question. This is very basic service that should be free.


img 2/5.0 07, Nov 2023

Poor Performance on Mobile

Trying to file my taxes on my phone proved a nightmare. The mobile app is buggy and lacks all the features of the desktop version, making it nearly unusable for serious filing.


img 5/5.0 29, Oct 2023

Reliable and User-Friendly

Three years of tax filing with TaxSlayer and generally improving year over year. Very easy to use with very helpful tips throughout.


img 5/5.0 20, Oct 2023

Saves Time and Reduces Stress

TaxSlayer has significantly alleviated my struggles during tax season. It is a reputable tool that I always recommend to anyone looking for an easy and hassle-free tax filing process.


img 2/5.0 16, Oct 2023

Restricted Features

TaxSlayer would not allow direct filing on a couple of the tax circumstance, including rental income without the cost of upgrading, that added an additional cost.


img 2/5.0 12, Oct 2023

Extra Fees

I even got annoyed at how they kept popping up in my tax prep with extra fees. It felt like they were nickel and diming me.


img 5/5.0 08, Oct 2023

Saves Time and Effort

Really well-designed, saves me a lot of time and effort. The tax tips are very helpful.


img 2/5.0 02, Sep 2023

Trivial Free Version

The free version is extremely limited, and almost anything beyond the basic requires payment. It is misleading and frustrating.


img 5/5.0 31, Aug 2023

Effective for Complex Taxes

Handled my complex tax situation easily. The resources and tools available made all the difference.


img 4/5.0 21, Aug 2023

Efficient and Fast Filing

The entire process was really fast from start to finish. The system really efficiently guided me through every step.


img 2/5.0 20, Aug 2023

Basic Features Require Payment

I was disappointed to find that even basic features require an upgrade to a paid plan. It feels like a bait-and-switch from the advertised free filing.


img 5/5.0 18, Aug 2023

Exceptional Service for Complex Tax Matters

TaxSlayer has always offered superior service, particularly to those with more complex tax issues, such as multiple sources of income, properties under rental, and investments in stocks and cryptocurrencies. Additional detailed areas about specific types of tax situations, such as self-employment and capital gains, make the process easier to file. The ability to include amendments and import data from previous tax years is impressive, while the hints throughout the process optimized returns. But the exceptional knowledge of its customer support is what gives you an insight into new tax laws plus help guide through the most tricky filing scenarios. It's the comprehensive tool I turn year by year for a stress-free tax season.


img 2/5.0 17, Aug 2023

Clunky Mobile Experience

The mobile experience is clunky and not optimized for on-the-go filing. I'd use the desktop version rather than relying on the convenience of having it on this tablet.


img 5/5.0 09, Aug 2023

Thorough and Accessible Tax Filing

I have used several online tax services in the past, but none has equaled the thoroughness and the accessibility of TaxSlayer. What really stands out is the commitment that TaxSlayer has to taking the technicalities of tax language out of the concept of tax filing. The glossary of tax terms is helpful, but the user interface does guide you through all segments of the tax form with helpful hints of possible deductions and credits based on your lifestyle and financial changes throughout the year. The audit assistance feature provides an added layer of security. Customer service, in turn, has been proactive as well; they address all issues that come up promptly so the filing process is as smooth as possible.


img 2/5.0 02, Aug 2023

Lacking in Many Areas

The platform is lacking in many areas, particularly in handling state taxes and more detailed aspects of federal taxes.


img 2/5.0 17, Jul 2023

Hidden Costs

Be prepared to pay the hidden costs. The advertised price isn't what you end up paying if you need anything beyond the very basic filing.


img 4/5.0 04, Jul 2023

Accurate and Secure

I can trust TaxSlayer to complete my tax return accurately and securely. It's nice to know my sensitive information is handled well.


img 2/5.0 30, Jun 2023

Hidden Fees

Be aware of hidden fees with TaxSlayer. What starts as a free filing can quickly become expensive with all the added costs for necessary features.


img 1/5.0 28, Jun 2023

Charged Despite Free Claim

I signed up with TaxSlayer because they claimed free filing for simple returns. However, at the end of the process, I had to pay a fee to submit my taxes, which completely negates what they say in the first place. That's just dishonest.


img 3/5.0 20, Jun 2023

Slow Customer Support

The customer support is very slow and generally unhelpful. When dealing with something as important as taxes you need some quick help on time.


img 2/5.0 19, Jun 2023

Not User-Friendly

I had a terrible time with the user interface that I thought pretty not very friendly for someone with little tax knowledge.


img 5/5.0 10, Jun 2023

No Hassle, No Stress

TaxSlayer made tax season much less stressful for me. Instructions clear and easier to file than I thought it would be.


img 2/5.0 09, Jun 2023

Expected More

I was expecting much more from TaxSlayer, given the reviews and reputation. The tools were elementary and did not facilitate a smooth filing process, like with the thing advertised.


img 1/5.0 06, Jun 2023

Misleading Pricing

At first, TaxSlayer markets itself as an inexpensive solution, but the pricing is misleading. As I made my way through my tax return, I was continually asked to upgrade to features in order to have even basic features, and it way jumped my price considerably. Transparency of price is a major turn-off.


img 5/5.0 02, Jun 2023

Great for First-Timers

As a first-time user, I was really impressed by how easy it was to navigate through the tax filing process with TaxSlayer.


img 2/5.0 21, May 2023

Too Expensive for This Price

The features are not worth the money, especially when compared to other tax software in the market that offer so much more for less.


img 5/5.0 18, May 2023

Safe and Secure

I feel very safe sharing my personal and financial data with TaxSlayer. They are very secure, and my data is protected at all stages of the filing process.


img 4/5.0 15, May 2023

Smooth and Efficient for Basic Returns

Taxes filed without any hassle. Intuitive system to keep you through the process. Great for those with simple tax returns.


img 4/5.0 28, Apr 2023

Effective and Quick

This was so easy to make the tax filling. I love the interface of this website, and it is also a big assistance on my part that it does direct deposit from my account.


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