Take Charge America
3.74/5.0
Ella Green
5/5.0
08, May 2025
Continuous Support
When it comes to becoming financially free, Take Charge America provided me with continuous support and advice.
Noah Morgan
5/5.0
05, May 2025
Professional and Reliable Team
I can't be any more grateful for the professional and reliable team of Take Charge America. Right from the beginning, they clearly explained everything to me and walked me through each step of the debt management process. They efficiently negotiated with my creditors and lowered my interest rates, consolidated my payments, and more. Throughout the entire process, I always felt supported and valued as a client. Their financial education resources were also incredibly helpful, teaching me better spending habits and budgeting techniques. Thanks to their program, I?m steadily paying off my debt and feel optimistic about my financial future. Take Charge America truly exceeded my expectations.
Jason Peterson
2/5.0
05, Apr 2025
Not much Customization and not very communicative.
Overall rating, I would say this Take Charge America is not up to my satisfaction standards. Although the debt management program sounded appealing, their proposed solutions were a bit stiff and not exactly what I needed. It was almost as if I was trying to fit into their ready-made plan rather than being provided with a solution that met my personal financial needs. The communication aspect was also an issue because it would take them days to respond to any questions I had, and this was frustrating because it felt like I wasn't getting support. Moreover, some of the savings they projected did not materialize. This made me question their overall effectiveness in their program. I appreciate the effort they put in, but I feel that more personalized service and proactive communication would have really made a difference. I wouldn't discourage others from trying their services, but I would advise caution and many questions before getting into something that might disappoint.
Alexander Morgan
2/5.0
20, Mar 2025
Minimal Progress Made
After a few months in their program, I saw little to no progress in decreasing my debt. The plan was slow, and I got frustrated with the lack of updates from their team. I appreciate their effort, but I think there are faster, more efficient alternatives available for debt management.
Madison Allen
5/5.0
01, Mar 2025
Empowered Financial Decisions
Take Charge America really helped empower me to make better financial decisions. Their education tools are top-notch.
Joseph White
4/5.0
25, Feb 2025
Customer Service That's Responsive
Any time I had questions, their customer service team was very prompt in responding and making things clear. Great support throughout the process.
Layla James
2/5.0
01, Feb 2025
Little Flexibility
Their debt management plan left little room for flexibility. My financial situation changed mid-program, but the team struggled to adapt to my new circumstances. While the counselors were kind, the program?s rigidity made it less effective for me. I?d recommend they focus on creating more adaptable solutions.
Brandon Ward
2/5.0
12, Jan 2025
Indecipherable Program Information
The details of the program were not explained clearly enough to me before I began, causing confusion later on. It sometimes felt like I had to figure things out for myself rather than receiving proper guidance. They tried to assist me, but a lack of clarity and structure made the experience frustrating.
Emma Brown
5/5.0
04, Jan 2025
Supportive Financial Guidance
The counselors were very clear in their advice and always available to answer my questions. Their support has been instrumental in improving my financial habits.
Logan Bryant
2/5.0
25, Dec 2024
Lack of Progress Updates
I rarely received updates about my debt reduction progress, which made me feel disconnected from the process. I expected more proactive communication from the team. Although they seemed competent, the lack of regular updates diminished my confidence in their program.
Grace Baker
5/5.0
09, Dec 2024
Lowered Monthly Payments
Take Charge America helped reduce my monthly payments, allowing me to save for other necessities. Highly satisfied with their assistance.
Elizabeth Scott
5/5.0
21, Nov 2024
Accessible and Helpful
Their services are accessible, and the employees are always willing to assist. An overall positive experience.
Tyler Wood
2/5.0
18, Nov 2024
Slow Communication Response
Communication was a real challenge for me with Take Charge America. Responses to my questions generally came in days, and I wasn't updated about what's going on with my plan. I feel like this service would be far more effective if their response time improved. The programs given were very general and not suited to my needs in finance. Though the staff was friendly, the service did not leave me with a sense of confidence.
Sophia Wilson
5/5.0
31, Oct 2024
Customized Financial Solutions
They had the time to know my special case and devised a customized plan that worked for me. Their personalized approach sets them apart.
Emma Mitchell
5/5.0
17, Oct 2024
Outstanding Debt Management Support
Take Charge America made tackling my debt a manageable and organized process. Their counselors were incredibly knowledgeable, guiding me through every step of the program with patience and professionalism. They negotiated lower interest rates on my accounts, making repayment faster and easier. I also appreciated their financial education tools, which taught me valuable money management skills. The whole experience was stress-free, thanks to their excellent customer service and transparent communication. I have seen significant progress in reducing my debt and now have a clear path to financial freedom. I highly recommend Take Charge America to anyone struggling with debt.
Chloe Cooper
5/5.0
06, Oct 2024
Encouraging and Supportive
Take Charge America motivated me to remain on track with my debt repayment goals. It was the support that made all the difference.
Mark Stewart
4/5.0
23, Sep 2024
Reduced Debt Fast
I was amazed at how much debt I was able to pay off in just a few short months. Take Charge America works.
Isabella Moore
5/5.0
10, Sep 2024
Debt Management Without Stress
Seamless process, the counselors are very empathetic and professional. Now I am on a clear path to be debt-free.
William Smith
4/5.0
28, Aug 2024
Effective Debt Management
Take Charge America helped me consolidate all my debts into one single payment. Their program is easy and has relieved a lot of financial stress from my life.
Mia Peterson
5/5.0
02, Aug 2024
Transparent and Trustworthy Service
In any financial dealings, transparency and trust are the most vital things. Take Charge America proved to be transparent in its program, with no hidden fees or surprises upfront. They negotiated with creditors on my behalf to decrease the interest rates, hence making my debt much more manageable. The counselors were warm, patient, and always willing to help. Their customer service was amazing and responded promptly to any questions I may have had. I've definitely seen measurable improvement over the years in my financial situation. I would recommend Take Charge America to anyone who wants a reliable partner to get through their debt situation.
Ryan Roberts
2/5.0
24, Jul 2024
High Expectations, Mixed Results
I had high hopes for Take Charge America but found the service to be underwhelming. While they offered a plan, it felt generic and didn?t account for my specific needs. Communication was slow at times, and the results didn?t match their promises. It wasn?t a terrible experience, but it didn?t meet my expectations.
Mia Harris
5/5.0
06, Jul 2024
Life-Changing Experience
Take Charge America has been a lifesaver. The program changed my trajectory in life, and I'm very thankful.
Charlotte Hernandez
5/5.0
12, Jun 2024
Professional and Efficient
The team is professional and efficient. They handled my case with care and provided effective solutions.
Zoey Reed
2/5.0
04, Jun 2024
Overpromised Results
Take Charge America sounded so good, but the results were pretty weak. The debt relief was not that impressive, and the interest rates cut did not help much. I believe it could work for some, but it did not deliver for me.
Joshua Kelly
2/5.0
05, May 2024
Surprise Fees and Low Savings
I contacted Take Charge America to get help in paying off my debt. Unfortunately, it was not what I was looking for. The fees for the program were not well described in advance, and some charges caught me off guard because they were not mentioned initially. They did, however negotiate lower interest rates on a few accounts, but the savings were small, and I felt that the benefits didn't justify the cost of the program. The customer service was friendly but less than responsive, which really irritated me. Moreover, I didn't see much flexibility in their plans ? it felt like I was locked into a rigid framework that didn't consider my specific needs. I believe they're trying to help, but for me, the lack of transparency and limited savings made it hard to justify staying in the program. I hope they improve these aspects for future clients.
Daniel Hall
4/5.0
25, Apr 2024
Clear and Concise Guidance
The information they shared with me was very clear and concise. So I had no problem keeping on the debt management plan. They're a very trustful organization.
Nathan Sanders
2/5.0
12, Apr 2024
Mediocre Results
Although the team was friendly, the outcome didn't make the program worth the money. I didn't see the debt relief I was hoping for. The advice was useful, but it was disappointing since the program didn't work out for me. A good effort, but not one I can recommend to the fullest.
John Davis
4/5.0
21, Mar 2024
Transparent and Trustworthy
I appreciate the transparency of Take Charge America's program. No hidden fees, and they kept me informed every step of the way. A reliable partner in debt management.
Kevin Torres
2/5.0
09, Mar 2024
Mixed Results, Lacked Follow-Up
I joined Take Charge America with the hope of taking control of my finances. However, my experience was not very fulfilling. While the initial consultation was useful, follow-up support was haphazard. There were times when I felt my concerns were not fully addressed and responses to my queries took a long time. The program itself seemed promising, but the lack of clear communication left me in a confused state. In addition, some of the negotiated terms between my creditors were not as I had desired, making me wonder at the overall worth of this service. Sometimes, hidden fees also come up to further annoy one. Well, I respect their endeavors, but really, this company could listen more closely to client needs and improve communications significantly. For someone considering Take Charge America, I?d recommend carefully reviewing the terms and ensuring you?re comfortable with their process before committing.
Isabella Brooks
5/5.0
27, Feb 2024
Customized Solutions That Work
Take Charge America exceeded my expectations by offering a debt solution customized to my specific needs. Their team took their time to listen to my concerns and provided practical recommendations. I knew that I had a plan in place to tackle my financial problem. The program is quite straightforward and easy to follow, with no hidden surprises. Thanks to their expert advice and ongoing support, I'm making consistent progress toward being debt-free. The financial education resources were an added bonus, helping me develop better money management skills. I?m grateful for their assistance and would recommend them wholeheartedly.
Christopher Adams
4/5.0
09, Feb 2024
User-Friendly Program
Their program is user-friendly, and the steps were clearly outlined from the start. A smooth process overall.
Lily Evans
2/5.0
24, Jan 2024
Lack of Clarity in Process
Take Charge America has great reviews, but my own experience was not as positive. The biggest problem was with the lack of transparency from their process. I simply could not understand how, exactly, my payments were being applied and how many points I was scoring in paying down my debt. Despite requesting explanations, the responses that I received were often vague or overly technical. Thus, I felt uneasy, and I was not even sure if I was moving in the right direction. The counselors were friendly but sometimes seemed to be overwhelmed, which could have been the reason for delayed responses. Furthermore, the program did not bring about the savings I expected, which led me to question the overall value of the program. While I do believe Take Charge America can be helpful for some, I do believe they need to become more transparent and communicate with their clients much better.
Thomas Lewis
4/5.0
10, Jan 2024
Non-Judgmental Assistance
I was able to discuss my financial issues without judgment. Their counselors are compassionate and understanding.
Logan Harris
5/5.0
25, Dec 2023
Reliable Debt Management Partner
Take Charge America has been a reliable partner in my journey to financial freedom. Their counselors are knowledgeable, professional, and supportive. They created a plan tailored to my situation, making debt repayment more manageable. I appreciated the transparency of their process and regular updates on my progress. The resources they provided improved my financial literacy, helping me avoid future pitfalls. Their constant support and encouragement kept me motivated throughout the program. If you are overwhelmed with debt, I highly recommend reaching out to them. They have made a huge positive impact on my financial health and overall peace of mind.
Robert Taylor
4/5.0
14, Dec 2023
Lower Interest Rates
Take Charge America managed to get lower interest rates for me, making it easier to pay off my debts. Their expertise is invaluable.
Brian Hill
4/5.0
09, Dec 2023
Knowledgeable Counselors
The counselors were knowledgeable and provided practical advice tailored to my financial situation. A great resource.
Victoria Parker
2/5.0
28, Nov 2023
Didn?t Meet Expectations
I had high hopes for Take Charge America after reading positive reviews, but my experience was less than ideal. While the staff was polite, the solutions provided didn?t feel tailored to my specific financial situation. The debt management plan seemed generic, and the proposed savings on interest rates were not as high as I had hoped. Also, the onboarding process was longer than I expected, and at times, communication was not that frequent. I also found their online tools difficult to use, not as intuitive as they should be for a service like this. I probably set the expectations too high, but in a value perspective, it's probably a service I am overpaying for. If I ever use a debt counseling agency, I would tell those other potential clients to make sure that you know exactly what service they are paying for. Unfortunately, it's not for me.
Olivia Evans
5/5.0
13, Nov 2023
Seamless and Stress-Free Experience
Enrolling in Take Charge America?s program was one of the best decisions I?ve ever made. The process was seamless and stress-free, courtesy of their friendly and efficient staff. They came up with a plan tailored to my financial needs, and I immediately felt relief. The updates kept me informed throughout the program, and clear communication kept me aware of everything. Today, I'm making steady progress toward being debt-free and feeling empowered to take control of my finances. I also loved the educational resources they provided, which helped me develop healthy financial habits. I?d recommend their services to anyone in need of financial guidance.
Andrew King
4/5.0
01, Nov 2023
Improved Credit Score
Since working with Take Charge America, my credit score has improved, opening up new financial opportunities.
Evelyn Rivera
2/5.0
31, Oct 2023
Limited Savings Obtained
Their debt program helped a little, but the savings weren't nearly as substantial as I expected. The interest rates only slightly decreased, and overall, I didn't get a sense of the overall transparency of the process. The customer support is very courteous, but often delayed in answering questions. I did expect a more customized approach tailored to my specific needs.
David Wright
4/5.0
13, Oct 2023
Debt Solutions Tailored
They provided me with a tailored debt solution that made it easy and less intimidating to pay them back.
Harper Campbell
5/5.0
29, Sep 2023
Financial Confidence Restored
I now feel much more confident managing my finances. They have been a huge help to me.
Audrey Foster
2/5.0
17, Sep 2023
Disappointed in Results
It wasn't really the program that delivered what I wanted. My debt was reduced only marginally; therefore, interest rates were relatively insignificant. It was a great team of people, however, but the program in itself wasn't that impressive. I believe there's better out there.
Ava Walker
5/5.0
06, Sep 2023
Financial Goals Achieved
With their assistance, I was able to achieve the goal of becoming debt-free prior to schedule. Definitely highly recommend their services.
Amelia Lopez
5/5.0
21, Aug 2023
Flexible and Accommodating
Team was flexible and accommodating to adjust my plan according to changes in my circumstances. Excellent service.
Abigail Clark
5/5.0
16, Aug 2023
Simplified Debt Payments
Having all my payments consolidated into one really helped. Take Charge America made it easy to pay off my debt.
Aiden Clark
5/5.0
10, Aug 2023
Compassionate and Effective
Take Charge America helped me in time of need with compassionate and effective debt management solutions. I was never judged or overwhelmed, and there was always a clear path to forward. They helped me put in my priorities with the goals I wanted to achieve, staying true to a realistic budget. Their team was very responsive throughout the process, so I was always informed of the steps being taken. Their focus on long-term health, rather than quick fixes, was appreciated. Today, I?m closer to being debt-free and feel more confident about managing my finances. Their dedication and professionalism make them an excellent choice for anyone seeking financial help.
Hannah Flores
2/5.0
31, Jul 2023
Unclear Fee Structure
The main problem was that I couldn't get clear information about fees. Some of the charges were unexpected and not very well explained. The staff was friendly, but in general, the value for money was not very good for the program. It's a good service, but it needs to improve the transparency and communication with the clients.
Matthew Young
4/5.0
18, Jul 2023
Reduced Financial Stress
My financial stress has significantly decreased since enrolling in their program. Grateful for their assistance.
Aria Hughes
2/5.0
08, Jul 2023
Customer Support Delays
Customer support was very slow in addressing my issues. Thus, it made the process frustrating. Furthermore, I had a sense that the program was relatively slow to yield results. With the effort they gave to try and help me, delays and inefficiency frustrated me into being unhappy about my overall experience.
Anthony Rivera
4/5.0
28, Jun 2023
Clear Process
It was a clear process, well-organized. They made navigating debt management a lot easier.
Olivia Martinez
5/5.0
19, Jun 2023
Professional and Compassionate Service
The team at Take Charge America was so respectful and understanding. They gave me practical solutions according to my situation. I highly recommend their services to anyone with financial challenges.
Ethan Taylor
5/5.0
06, Jun 2023
Exceptional Support and Guidance
Take Charge America provides exceptional support and guidance throughout the debt management process. From the initial consultation to the implementation of my plan, the team was always available to answer questions and provide encouragement. They helped me consolidate my debts into one affordable payment, which really reduced my financial stress. Their transparency and professionalism stood out, making the experience smooth and stress-free. I also appreciated their educational tools, which taught me valuable lessons about budgeting and saving. Overall, their service has been life-changing. I feel empowered and confident about my financial future, thanks to their effective and compassionate approach.
Charles Thompson
4/5.0
30, May 2023
Services Provided with Educational Resources
Beyond managing debt, they provided me with educational resources that increased my financial literacy. This is a very comprehensive service, and I would highly recommend it.
Ethan Phillips
2/5.0
11, May 2023
Not Transparent Enough
Transparency was a huge issue in my experience. I had a hard time understanding how my payments were being allocated, and updates were very rare. It made me feel like I wasn't making progress, which added unnecessary stress to an already difficult financial situation.
Scarlett Bennett
2/5.0
24, Apr 2023
Rigid Plans
I could understand it was a plan extended to me, but it feels kind of inflexible-the type is fixed one-size-fits all; with my situation, different it should have been-actually, it should also differ. Their counselors seldom called me to discuss everything so that it made everything all the more challenging.
James Carter
4/5.0
07, Apr 2023
Debt Relief Achieved
Take Charge America gave me a workable plan to deal with my credit card debt. Their counselors were very supportive and knowledgeable, making the process less stressful. Now, I am on the road to financial freedom.
Take Charge America
Take Charge America has been dedicated to assisting individuals across in enhancing their financial futures since 1987. We assist people and families dealing with a range of financial difficulties in becoming independent, self-sufficient, and financially stable. We are now among the biggest nonprofit credit counseling and debt management organizations in the country thanks to our dedication to financial education. Over 1.6 million people have benefited from our assistance in managing their money and paying off over $5 billion in personal debt.
Address
20620 N 19th Avenue
85027
Phoenix
Website
takechargeamerica.org
Email
support@tcasupport.org
Telephone
