152 reviews found
img 5/5.0 17, Jun 2025

Supportive staff

Jailene helped me figure out a plan around my weird work schedule. I never felt rushed or pushed. Just a simple, workable program that?s working.


img 3/5.0 12, Jun 2025

Good start, then ghosted

Joined in June and made my first couple payments. Everything was going okay, then suddenly nobody answered my calls or emails for 3 weeks. Finally someone answered but they said they?d cancel and refund, yet I got charged fees and no refund showed up. Felt like paying for nothing. They?ve potential, but lack follow?through really hurts trust.


img 5/5.0 06, Jun 2025

Much needed help

I was stuck with payday loans, couldn?t keep up. Solid Ground didn?t fix everything overnight but gave me a solid plan. That?s all I needed.


img 5/5.0 30, May 2025

Good customer care

From start to finish, they listened. Didn?t feel like a sales pitch. Just honest help with my payday loans and a plan that makes sense. Appreciate the transparency.


img 5/5.0 13, May 2025

Great communication

They always reply quick and give straight answers. I?ve had some rough months, but they help me stay on track and adjust when needed.


img 5/5.0 03, May 2025

Felt supported

When I felt like I had no options, they gave me hope. Very supportive and professional. Solid Ground really made a difference in my life.


img 5/5.0 25, Apr 2025

Solid support

Solid Ground team checked in often, helped me stay on plan when unexpected bills popped up. They adapted with me.


img 5/5.0 12, Apr 2025

Life?s calmer now

Debt was ruling my life. Solid Ground helped lower payments and now I?m not stressing every week about bills. So thankful.


img 5/5.0 09, Apr 2025

Relief at last

After being embarrassed about payday loans, Solid Ground turned it into a manageable plan. My advisor Jose legit cared. Got my interest slashed and balance lowered. Not flashy, but it works.


img 5/5.0 01, Apr 2025

Debt-free goals

Still got some months to go, but the progress is real. My balances have gone down steadily and I?m feeling more in control.


img 5/5.0 23, Mar 2025

It?s worth it

Even with the program fees, I?m saving more than before. And the peace of mind is priceless. Would recommend.


img 5/5.0 12, Mar 2025

Straightforward help

They didn?t make it sound magical. Just gave me real facts and a plan. I?m following it and finally seeing real results.


img 5/5.0 04, Mar 2025

No pressure

They explained everything, gave me time to think, and didn?t try to push me into anything. That alone made me trust them more.


img 5/5.0 25, Feb 2025

Budget accountability

They didn?t just handle creditors?they helped me track spending and taught me simple saving habits. Didn?t expect that, but it?s useful.


img 5/5.0 20, Feb 2025

Very professional

Everything was handled professionally. I had a lot of questions and they answered each one clearly. Felt confident going through with them.


img 5/5.0 06, Feb 2025

Quick help

Got started in less than a week. No delays or confusion. My advisor was friendly and answered everything I needed. Good experience.


img 1/5.0 27, Jan 2025

No results, just excuses

I was told they?d negotiate with my creditors and stop the calls, but it?s been 4 months and nothing happened. I still get calls every day, and my credit score dropped even more. When I try to get answers, the reps are either rude or just vague. They say it's "in progress," but I see no results. They also charged fees I wasn?t told about. I honestly regret ever signing up with Solid Ground. Not helpful at all.


img 5/5.0 15, Jan 2025

No pressure

Other companies I called tried to rush me. Solid Ground took their time, answered everything, didn?t push. I took a week to decide and they were still helpful.


img 4/5.0 08, Jan 2025

Helpful with some delays

The free consultation felt honest and no-pressure, which I liked. I had to wait couple weeks for full enrollment but once started, payments were consolidated. My stress dropped. Wish updates were faster, but overall it?s working fine.


img 5/5.0 04, Jan 2025

Honest people

Solid Ground didn?t promise miracles, but they delivered what they said. I?m not debt-free yet, but at least I have a clear direction. That means a lot to me.


img 5/5.0 23, Dec 2024

Debt is manageable now

Solid Ground helped me consolidate four payday loans into one payment. The interest was killing me before. Now I can breathe and focus on life.


img 2/5.0 10, Dec 2024

Started strong, ended poorly

At first, I really thought Solid Ground was gonna help me out. The rep was nice and explained everything in detail. But then after two months, the calls from lenders didn?t stop. They kept taking money out of my account, but didn?t seem to settle anything. Every time I asked for status, I got vague answers. Felt like I was just giving them money and hoping for results that never came. Definitely not what I expected going in.


img 5/5.0 29, Nov 2024

Good energy

My counselor Nyeako had positive attitude and was always on time. The process wasn?t always easy, but she made sure I stayed on track. Seeing progress is motivating.


img 5/5.0 26, Nov 2024

Non-judgy support

I was embarrassed to talk about my financial mess. But they treated me kindly and helped without making me feel bad.


img 5/5.0 19, Nov 2024

Answered my doubts

I was confused about how debt settlement works, but after two calls, I understood it much better. They took their time and didn?t rush me.


img 5/5.0 14, Nov 2024

No more confusion

They took the time to break down my payments and how interest works. I understand my debt better now and can manage things smarter.


img 5/5.0 10, Nov 2024

Made things simple

They broke things down into small steps. I never felt overwhelmed. Just followed the plan and things started improving.


img 5/5.0 03, Nov 2024

Lower payments

I used to pay over $400/month in loans. Now I?m down to $175. This plan saved me from falling behind again. Big thanks.


img 5/5.0 24, Oct 2024

Not pushy, just real help

From the first call they weren?t selling me dreams?they explained fees and timelines clearly. My case manager, Jenna, called every month to check in. My debt went down 30% in six months. I feel less stressed.


img 5/5.0 19, Oct 2024

Caring attitude

After a rough patch, they treated me with respect, no shame. I felt safe sharing my financial mess and now I?m climbing out.


img 5/5.0 15, Oct 2024

Really works

I honestly didn?t believe it would help much, but after 6 months, my payments are lower, and the calls from creditors stopped. It?s working.


img 5/5.0 08, Oct 2024

Friendly and fast

The people were friendly and everything moved faster than I expected. They didn?t waste time and really knew their stuff.


img 5/5.0 03, Oct 2024

They care

You can tell they actually want to help people. I never felt rushed or ignored. They treat you like a person, not just a client.


img 5/5.0 30, Sep 2024

Helpful all the way

From my first call, everything was explained clearly. The rep checked in to make sure I was okay with the setup. It?s been good so far.


img 5/5.0 23, Sep 2024

Transparent and kind

They didn?t overpromise, but they did deliver. Lowered my monthly payments, settled a few high-interest loans. Supportive and clear communication.


img 5/5.0 20, Sep 2024

Felt safe with them

You hear bad stories about these kinds of services, but this wasn?t like that. I felt informed and in control. No regrets at all.


img 5/5.0 18, Sep 2024

Glad I trusted them

I usually don?t trust financial services, but this felt different. They showed me real numbers and didn?t sugarcoat. Helped me feel prepared.


img 5/5.0 11, Sep 2024

Personal attention

They didn?t treat me like just another case. They asked about my situation, offered real options, and worked around my needs. It felt personal.


img 1/5.0 07, Sep 2024

Took my money and vanished

I trusted this company with my debt issues, but it?s been a nightmare. They took payments from my account, but didn?t contact my lenders like they said they would. I still get harassed by debt collectors daily. I?ve called multiple times, but they either don?t answer or just say someone will ?look into it.? Nothing gets done. I?ve lost over $700 and have nothing to show for it. This just made everything worse for me, not better.


img 5/5.0 04, Sep 2024

Real help with fees

They negotiated with payday lenders, saved me hundreds on fees. I was nervous about hidden costs, but everything was explained in fine detail. Worth it.


img 4/5.0 29, Aug 2024

Good progress, slow moments

They built a plan that fits me, not a template. Their 99% success claim gave me hope. Payments started on schedule, balances are dropping slowly. A few days with no activity worried me but a quick call fixed it. Feeling better.


img 5/5.0 24, Aug 2024

Feels like a team

I thought I?d be on my own, but my counselor Leah checked in weekly, helped me tweak my budget, and even gave tips for saving. My debt is shrinking and I feel supported.


img 5/5.0 17, Aug 2024

Financial peace

I had payday loans and credit card debt drowning me. Solid Ground lowered my rates, got my payments down, and I?m on the path to finishing in under two years.


img 1/5.0 11, Aug 2024

Very misleading service

They promised lower payments and relief from my payday loans, but none of that happened. I kept paying them and still had lenders calling me every day. When I tried to cancel, they gave me the runaround and didn?t refund me. Their customer service is terrible and no one gives a straight answer. Felt more like a scam than a real service. I wouldn?t recommend this to anyone. They just made my financial situation worse.


img 5/5.0 06, Aug 2024

Helped reduce stress

Between payday loans and credit cards, I was losing sleep. These guys made a plan and now I?m sleeping better and slowly climbing out of debt.


img 5/5.0 02, Aug 2024

Very smooth

From first contact to plan setup, it was smooth and efficient. They made sure I was comfortable the whole way through.


img 5/5.0 31, Jul 2024

Thankful

It?s only been a few months, but I?m already seeing results. Fewer bills, less stress, and more control over my money.


img 5/5.0 22, Jul 2024

Easy to start

I didn?t expect the sign-up to be this easy. Within a few days, I had a payment plan set up. No hidden fees or confusion. Glad I made the call.


img 5/5.0 17, Jul 2024

Actually helped

Had a bunch of high-interest payday loans. Solid Ground got it under control fast. Monthly payments are affordable now. Huge relief.


img 5/5.0 14, Jul 2024

Real progress

At first I didn?t think it was working, but month by month I saw changes. My balances are going down and I?m not getting harassed anymore.


img 5/5.0 08, Jul 2024

Budget friendly

They built a budget that actually fits my income. Payments are less than half what I owed before. I messed up once, they fixed it fast. Appreciate that.


img 4/5.0 05, Jul 2024

Relief with occasional lag

The free debt analysis helped me know exactly where I stand. I got a plan based on my income, payments reduced by ~50%. A small hiccup once when a payment didn?t draft, but support fixed it. Feels like real support.


img 5/5.0 28, Jun 2024

Genuine help

I wasn?t sure about programs like this, but my rep was genuine, explained every step, helped me feel in control again. Good vibes overall.


img 5/5.0 25, Jun 2024

Debt solution

Solid Ground didn?t just treat the symptoms?they helped me change the whole way I manage money. It?s not just a plan, it?s guidance too.


img 5/5.0 19, Jun 2024

So far, everything?s good

Signed up after months of payday loan stress. They handled the calls and built a payment I can stick with. That alone is worth it.


img 5/5.0 15, Jun 2024

Easy to understand

I?m not great with money stuff, but they explained things simply. Didn?t feel overwhelmed for once. I could follow the plan from day one.


img 5/5.0 12, Jun 2024

Personable and helpful

Nicholas walked me through everything slowly, answer?d all my silly questions. I didn?t feel judged and the process was way smoother than I expected. My payments went from $350 to just $170 monthly. Great experience.


img 5/5.0 09, Jun 2024

Debt feels less scary

I always thought I?d be stuck. The rep explained how the interest adds up and how they negotiate. It opened my eyes. I?m still in debt but it don?t feel impossible anymore.


img 5/5.0 01, Jun 2024

Debt feels possible now

Before, it felt like I was just paying interest and nothing changed. Now I?m watching balances drop. It's slow but steady.


img 4/5.0 29, May 2024

Makes budgeting easier

They helped me combine several payday loans into one payment and explained how interest reduction works. My monthly obligation is roughly half now. Communication sometimes slow but reps eventually respond. Solid planning and relief, still working on perfecting timing.


img 5/5.0 26, May 2024

Finally breathing

For the first time in years, I feel like I can breathe again. One payment a month, no surprises. I can handle this.


img 5/5.0 14, May 2024

Very patient

I asked lots of dumb questions and they never rushed me. My advisor Maria walked me step?by?step. Got lower rates and a realistic payoff schedule. I?m finally sleeping at night.


img 5/5.0 02, May 2024

Professional and caring

The people I dealt with were respectful and kind. They explained things without pressure. Helped me regain confidence in managing money again.


img 5/5.0 30, Apr 2024

Calm & clear

Talked with Carlos, he wasn?t pushy. Broke down the numbers for me so I could see how payments changed. Felt safe making the decision.


img 1/5.0 17, Apr 2024

Wasted time and money

They talk a good game, but nothing gets done. I kept waiting for them to deal with my creditors, but after months of paying into their program, I still had all the same debts. Worse, my credit dropped because nothing was getting paid. Customer service just repeats the same lines, no real help. I feel like I?ve been scammed. Now I have to start over and I?m out almost $1,000. I don?t trust this service anymore.


img 5/5.0 11, Apr 2024

Fast setup

After filling the form online, I got a call back the next morning. Within 3 days I was enrolled. My payments cut nearly in half. Fast, simple and clear.


img 2/5.0 01, Apr 2024

Not the help I thought I?d get

I reached out thinking I?d finally get control over my payday loans. At first, they were nice and explained stuff clearly. But after the first payment, I barely heard anything. I kept getting calls from my lenders, and the company didn?t follow through on what they said. They also deducted fees before settling anything. It just felt like I paid for no real service. I had to keep calling them to get any update, and honestly that?s exhausting.


img 1/5.0 27, Mar 2024

Communication is awful

I signed up because I saw positive reviews, but my experience was nothing like that. The onboarding was smooth, but after that, it went downhill. I barely got any updates, and every time I emailed or called, they just said ?we?re working on it.? Three months later, nothing was resolved, and I?m out hundreds of dollars. Their system is completely broken. I wish I had handled my debt myself instead of trusting this company. Felt like a total waste.


img 5/5.0 20, Mar 2024

Very smooth process

I didn?t think debt help could be this straightforward. I spoke with Erica and she made sure I understood every part of the program. No pressure at all. Everything was clear, and I?m already seeing progress.


img 4/5.0 14, Mar 2024

Getting there, bit slow

Solid Ground?s staff seems really trained?explained everything and set up my plan around my income. Two months in, debts are being worked on, though paperwork got delayed recently. They apologized and fixed it. Good results so far.


img 5/5.0 09, Mar 2024

Professional folks

Every interaction I had was professional but not cold. They treat you like a real person, not just another number.


img 5/5.0 05, Mar 2024

Better than expected

I was super skeptical at first, but they proved me wrong. After 4 months, I?m finally making progress with my loans. Friendly folks and no pressure.


img 5/5.0 01, Mar 2024

Very flexible

Lost some work hours for a while, and they worked with me to reschedule a payment. Didn?t expect that level of support but appreciated it.


img 5/5.0 26, Feb 2024

Support when I needed it

I was in a panic when I called, but they calmed me down, listened, and helped me figure things out. I didn?t feel judged at all.


img 5/5.0 22, Feb 2024

Affordable help

I was scared it?d cost too much, but the plan was affordable and clear. They explained all the fees upfront. No tricks.


img 5/5.0 17, Feb 2024

Honest & transparent

I needed consolidation help for credit cards and payday debt. They laid out costs, explained the program clearly. My monthly withdrawals are predictable now and I can budget. Feeling more stable.


img 5/5.0 13, Feb 2024

Honest folks

They told me upfront what they could and couldn?t do. No lies, no pressure. And so far, they?ve kept their word.


img 5/5.0 08, Feb 2024

Friendly & supportive

Every rep was friendly, but my main advisor, Jaime, was consistent and helped me tweak things when my hours dropped. Program adjusted with me.


img 5/5.0 05, Feb 2024

Helpful through changes

I lost my job briefly and thought I?d get kicked off the plan. But they paused payments and helped me re-adjust. That?s real support.


img 5/5.0 03, Feb 2024

Real progress

For the first time, I see my balances going down. I?ve tried other programs but this one actually shows results. Happy I signed up.


img 5/5.0 30, Jan 2024

Saved me

Without this program, I?d still be stuck. My debt was growing faster than I could pay it. Solid Ground gave me a way out.


img 5/5.0 25, Jan 2024

Consistent help

Every month I knew what to expect. No surprises. And any question by text or call got answered quick.


img 5/5.0 20, Jan 2024

Gave me hope

Debt felt like a hole I?d never get out of. But they laid out a plan that finally made sense. I?m on my way out now.


img 1/5.0 18, Jan 2024

Not trustworthy

Solid Ground made all these promises and delivered none. After two months, I saw no change in my debt, no progress updates, and no return calls. I paid money I couldn?t afford to lose, thinking it would help me get out of a bad place. It didn?t. I had to call my bank to stop their drafts. It?s sad because they act like they want to help, but they just leave you hanging once they get paid.


img 5/5.0 13, Jan 2024

Great follow-through

They didn?t just enroll me and disappear. They checked in, made adjustments when needed, and always replied to my questions quickly.


img 4/5.0 11, Jan 2024

Honest and real

I appreciate that they don?t exaggerate and warn of credit hit. They helped me combine loans into one payment and underlying fees are clear. Few small delays in paperwork, but rep stays on it. Feels dependable.


img 5/5.0 05, Jan 2024

Could breathe again

Debt was weighing me down for years. Now there?s a plan, there?s progress, and I?m finally breathing again.


img 2/5.0 02, Jan 2024

Felt like a waste of time

The sign-up process was easy and I got a rep quickly, which was good. But after that, it just dragged. I didn?t see any real results even after 3 months. My credit score actually dropped more because accounts stayed open and unpaid. Customer support was hard to reach at times and always gave me generic responses. I really expected more based on what I read online. Kinda felt like they just collect payments without much work done behind the scenes.


img 5/5.0 28, Dec 2023

Worth it

Was scared of fees but they gave me guarantee: if they don?t settle, I get refunded. Thankfully, it isn?t needed tho?it?s working as promised.


img 4/5.0 23, Dec 2023

Feels safe, few wait days

No shady promises, everything explained clearly. I joined after free consult, got lower payments. A couple times I waited few extra days for updates, but I was kept in the loop eventually. Stabilizing my finances.


img 5/5.0 18, Dec 2023

Very professional

Everyone I spoke with was polite and clear. They didn?t sugarcoat things, but they gave me real help when I needed it.


img 5/5.0 15, Dec 2023

Very responsive

Every time I emailed or called, they answered quick. Never felt ignored. Great communication every step of the way.


img 3/5.0 11, Dec 2023

Unexpected transfer issues

My account was sold to a different company unexpectedly, and I wasn?t told beforehand. After that, things got messy and my old debts were still showing on my report. I lost around $2500 and nobody really had answers. That shake?up knocked my trust even if they started strong.


img 4/5.0 07, Dec 2023

Trustworthy, small delays

I liked that they don?t promise miracles and don?t charge until they?ve negotiated. My monthly payment is nearly half of before and lenders have calmed down. Just wish online portal updated faster. Otherwise, steady help.


img 5/5.0 02, Dec 2023

No BS

Straightforward people. No cheesy lines or fake promises. Just facts, numbers, and a plan that?s actually working.


img 1/5.0 27, Nov 2023

Felt like I was tricked

Everything sounded so good on the first phone call. I was told my payments would be lower, my stress would be gone, and I?d be on track. But after they started charging me, I never saw progress. I asked for proof things were getting paid, and they couldn?t show anything. When I tried to leave, they said there were ?early termination fees.? It was a terrible experience. I feel totally taken advantage of. Wouldn?t recommend at all.


img 5/5.0 25, Nov 2023

Great follow?up

After starting I got monthly emails showing progress?balanced paid off, lower interest. Keeps me focused. I like that.


img 5/5.0 22, Nov 2023

Very helpful team

The rep was nice and explained each step. Didn?t feel rushed. I appreciate the honesty and how they handled my situation without judgement.


img 5/5.0 13, Nov 2023

Good support

I had medical bills and payday loans piling up. Solid Ground Financial gave me straight talk, built a budget I could follow, and got creditors to lower rates. I made some mistakes but they stayed patient and fixed things quickly.


img 5/5.0 08, Nov 2023

Didn?t feel judged

Had bad experiences before with credit services. Here, I felt understood. Nobody shamed me or made assumptions. They just helped.


img 5/5.0 04, Nov 2023

Easy contact

I had to change my payment date and thought it?d be a hassle. They answered the call and made it happen in 5 mins.


img 5/5.0 01, Nov 2023

Works well

Honestly just works. One payment a month and I don?t have to deal with collectors anymore. Huge weight off my chest.


img 5/5.0 31, Oct 2023

They got my trust

Didn?t think I?d trust a service like this, but they showed me everything upfront. Clear terms, no tricks. Eased my worries.


img 4/5.0 28, Oct 2023

No fluff, just help

They?re clear about no upfront fees and negotiate for you. Payment plan lowered my monthly burden, and I?m seeing less creditor calls. Only real issue was a lag in one creditor contacting?they fixed it when reminded. Growing optimism.


img 5/5.0 25, Oct 2023

I?m finally making progress

Debt used to scare me. With this program, I?m paying it down slowly but surely. For the first time in years, I feel some hope.


img 5/5.0 22, Oct 2023

Happy so far

No complaints. They lowered my payments and explained the whole plan in simple terms. I?m seeing the light at the end now.


img 5/5.0 19, Oct 2023

They actually call you back

I had questions and left messages a couple times?every time, someone followed up quick. That's rare nowadays. Solid Ground?s team is actually there to help.


img 1/5.0 14, Oct 2023

Huge mistake

I thought this was gonna help me get out of payday loan debt, but I ended up in worse shape. They drafted money from my bank each month, but didn?t tell me what was being paid. I found out later none of my loans were even being settled. The reps stopped responding after the second month. It?s like once they get your money, they stop caring. Really disappointed and now I feel more stuck than ever.


img 5/5.0 08, Oct 2023

Easy to use

Their online survey was quick, and then scheduling a call was easy. My debt got consolidated rapidly. No hidden stuff, just clear steps.


img 5/5.0 04, Oct 2023

So far, so good

I?m three months in and already seeing balances drop. The reps respond quick, and I always get clear info when I have questions. Very pleased with them.


img 5/5.0 30, Sep 2023

No more collection calls

Since I enrolled, the harassment stopped. No more phone calls every day. I feel like I got my peace of mind back finally.


img 4/5.0 28, Sep 2023

Clear plan, minor glitches

I liked that they provide a ?war chest? to negotiate lump-sum settlements. Payments started on time, and creditors are quieter. One glitch: a few days with no payment draft. Reps apologized and resolved it. I feel more in control now.


img 3/5.0 22, Sep 2023

Decent savings but slow follow-up

They did lower my monthly payments and overall I?m saving money, but their follow?up is slow. I had to remind them about creditor updates more than once. They did help eventually, but sometimes it feels like you need to nudge them repeatedly. Good service ? when you push ? but not super proactive.


img 5/5.0 18, Sep 2023

Great results

Signed up not knowing what to expect, but it?s been worth it. Clear progress, friendly service, and fair terms. No regrets at all.


img 5/5.0 13, Sep 2023

Definitely helpful

My debt got reduced and the stress level dropped. Still paying off but not overwhelmed like before. That?s a win for me.


img 5/5.0 10, Sep 2023

Steady support

I was skeptical at first, but the way they walked me through the process helped build trust. My advisor never rushed me. I?ve been on the plan for 5 months and already feel more organized. Small wins add up.


img 5/5.0 07, Sep 2023

Quick results

In just a few months, my balances dropped a lot. They really negotiated down some crazy fees from lenders. I?m impressed.


img 5/5.0 04, Sep 2023

Stress reduced

Gone are the daily calls from lenders and payday places. My phone is quiet, my payments manageable. Makes a big difference.


img 5/5.0 01, Sep 2023

Actually helped

Unlike other companies I tried before, these guys actually did what they said. My payment went down and the calls from lenders stopped.


img 5/5.0 29, Aug 2023

Nice to feel hopeful again

It?s been a while since I felt any control over my finances. Solid Ground helped me find a plan that worked around my income. I?m still paying, but it?s manageable now.


img 4/5.0 26, Aug 2023

Tremendous support, minor lag

After initial survey, it took a week to finalize my budget plan and consolidate loans. I appreciated how transparent they were about fees and timelines. The process was smooth, though update system has been a tad slow. Still better than nothing.


img 5/5.0 21, Aug 2023

It?s working

Been 7 months in and already paid off two accounts. Still a way to go, but they help me stay focused. They don?t disappear after signup.


img 5/5.0 12, Aug 2023

Support system

What stood out to me is that they followed up often and made sure I understood each step. They didn?t just leave me hanging.


img 5/5.0 08, Aug 2023

Glad I applied

I was hesitant at first, but everything was handled professionally. They walked me through every part. Not pushy, just helpful. Highly recommend.


img 3/5.0 04, Aug 2023

Promised help, then handed off

They sold my account to another firm shortly after sign?up, and after that I couldn?t get the promised service. My payments got stuck in limbo and I had no idea if bills were getting paid. Felt like textbook bait?switch. The negotiations stopped after handoff. Shame cause it had potential.


img 5/5.0 02, Aug 2023

Finally some relief

I was drowning in high interest payday loans, and Solid Ground gave me a real plan. My advisor Alex was calm and really listened. My monthly payment dropped way down, and I feel like I?ve got a handle on things for first time in years. Not perfect, but more hopeful than before.


img 5/5.0 30, Jul 2023

Explained everything

Didn?t leave anything out. They explained every fee, step, and timeline. Everything went exactly how they said it would.


img 4/5.0 29, Jul 2023

Useful guidance, but not perfect

They offered a plan based on my actual budget, which I appreciated. My payments are lower and more manageable now. I did notice a small lag in creditor negotiations once or twice, but staff always followed up eventually. Real help, just a bit slow sometimes.


img 5/5.0 25, Jul 2023

Great clarity

Explained interest vs principal clearly. Before felt lost, now I know where money goes. That clarity is huge for me.


img 3/5.0 22, Jul 2023

Fees seemed high, results variable

They did negotiate some payday loans, but then added hefty service fees?maybe 20% of what I owed. In the end, I paid almost more than original balance. They included some credit counseling, but it cost me nearly $700. The plan worked somewhat, but it felt overpriced and I wasn?t fully clear on fee breakdowns at first.


img 5/5.0 18, Jul 2023

Works for me

Nothing fancy, just honest service that works. They explained everything upfront and my payment plan fits my budget. That?s all I wanted.


img 5/5.0 11, Jul 2023

Better than I thought

I had doubts about debt programs but they proved me wrong. Real staff, real communication, and real results. Not perfect, but definitely better than expected.


img 5/5.0 06, Jul 2023

Simple and effective

Nothing too complicated. They just helped me combine my debts and make one easy payment. Everything?s been working well so far.


img 5/5.0 03, Jul 2023

Plan fits my life

They didn?t just give me a template?they adjusted it to my job schedule and bills. It?s realistic for how I live, not some fantasy.


img 5/5.0 28, Jun 2023

The phone reps are great

Everyone I spoke to on the phone was friendly, explained things like a human, not a robot. Solid support team.


img 5/5.0 24, Jun 2023

Quick setup

It was simple to start ? just shared my debts and within a week we had a plan. My payments got combined, and I?m no longer getting harassing calls. Took a huge weight off.


img 5/5.0 19, Jun 2023

Simple steps

What I liked most was how they broke things into simple steps. No big words or confusion. Just told me what to do next, one thing at a time.


img 5/5.0 14, Jun 2023

Best call I made

I almost gave up on getting help. Solid Ground actually answered, listened, and helped me out. That call changed my situation big time.


img 4/5.0 11, Jun 2023

Affordable services, update delays

Good service, no charges until settlement negotiations begin. Their staff explains fees clearly. My monthly obligation shrank by almost half. But drafted payment occasionally hits a few days late. Not a deal breaker but a small headache.


img 5/5.0 06, Jun 2023

Debt lightened

My advisor got my monthly bill cut by about 45%. Still working on full payoff but it?s no longer suffocating me.


img 5/5.0 04, Jun 2023

Worth the call

One phone call changed everything. They explained stuff I didn?t understand before and gave me a payment I could actually afford. I feel more in control.


img 5/5.0 30, May 2023

Stress-free setup

They made the setup super easy. No hidden fees or complicated paperwork. It?s been smooth ever since I joined the program.


img 5/5.0 26, May 2023

Glad I called

I almost ignored their site, but I?m glad I gave it a shot. They walked me through all options, even suggested things that didn?t involve them. That says a lot.


img 3/5.0 18, May 2023

Mixed experience with cancellations

I signed up and they seemed helpful at first, but when I decided to cancel in early March, I never got my refund. They told me it was ?in process? but nothing showed up three weeks later. I even got negotiation updates after cancelling. Portal still showed my account active. It felt frustrating and confusing?good when its working, but cancellation process is lacking.


img 5/5.0 15, May 2023

Responsive team

I called after hours once and still got an email reply within a few hours. The team cares and stays on top of things.


img 5/5.0 12, May 2023

Honest service

No sugarcoating?they told me my credit might dip but I?d save on interest. They kept their word and I did. Honest and straightforward.


img 4/5.0 05, May 2023

Works well, portal glitchy

Website said they average 50% payment reduction. I?m seeing that catched into my plan. Only issue is portal often lags behind what reps know. But calls are answered and resolved. Quieting my creditors so far.


img 5/5.0 29, Apr 2023

Easy process

I thought it?d be a headache, but it wasn?t. Everything was smooth, clear, and they kept me in the loop the whole time.


img 5/5.0 22, Apr 2023

Kind and patient

I had a ton of questions and missed a call once, but they stayed patient with me. That meant a lot.


img 5/5.0 15, Apr 2023

Simple process

I didn?t wanna jump through hoops. They made it straightforward, consolidated loans, got me a clear payoff timeline. Feels good to see the end date.


img 5/5.0 09, Apr 2023

So grateful

I?d been stuck in payday loan cycles for years. They gave me a way out. It?s not easy, but it?s possible now.


img 2/5.0 06, Apr 2023

Not worth the stress

I thought this would finally be a solution, but honestly, I had more stress dealing with the company than with my debts. The plan sounded good but communication was awful. I?d send emails and no one replied for days. Plus, my payments went through, but they never told me which debts were being handled. I still got calls from creditors. It?s like they took the money but didn?t follow through right. Wish I had done more research before starting.


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