SoFi
4.25/5.0
Azura Rivenhall
2/5.0
26, Oct 2024
Hard Account Setup
Opening an account with SoFi was much more of a hassle than I expected. The verification process took longer than they said it would, and customer service gave me no clear direction. It took multiple attempts on my end to get the account set up. It shouldn't be this hard.
Xander Quill
5/5.0
22, Oct 2024
Great Refinance Experience
So, easy, really the student loan refinancing process was easy, thanks to the excellent website that walked me through every step so I obtained a much lower interest rate. And if I had any questions or concerns, no worries, all of my questions were answered promptly by the customer service team, and then voila! All done in just a few days-a huge relief in terms of having manageable monthly payments. A true recommendation for SoFi, anyone wanting to refinance loans would definitely find it very interesting to go to them.
Cassian Hawke
3/5.0
19, Oct 2024
Lousy Loan Terms
The loan terms I got from SoFi were particularly unimpressive. Having provided a particular rate, the final offer was much higher. I can't really call this as miscommunication. Their explanation was satisfactory for me at no point. Instead, I don't feel that customer service helped much. Simply put, I do not feel that I shall ever look towards SoFi again.
Soleil Brigham
4/5.0
11, Oct 2024
Efficient and Reliable
It has almost been one of my go-to applications when it comes to money management. I have taken a personal loan and invested here, and both experiences have been great. This application helped me get a loan in the fastest time possible, and the funds were available within a few days. The investment platform here is smooth, with excellent tools for portfolio management. The only hitch is that their customer care responds a little slower, but generally, my experience has been very good. I'll definitely recommend SoFi to anyone wanting streamlined financial planning.
Daxon Hightower
4/5.0
29, Sep 2024
Easy Loan and Investment Platform
So I had found it so easy to get a personal loan from SoFi. The whole process was effortless. It approved me fast and then when I needed the funds took just days. The investment side of SoFi has also been very intuitive with so many options to choose from. My favorite feature has been the auto-invest, which means that someone like me who literally does not have time to 'manage their investments' doesn't have to. My only recommendation would be an upgrade in the response time of customer service, but overall, I am very pleased with my experience at SoFi.
Nash Carroway
5/5.0
28, Sep 2024
Wonderful All-in-One Financial Solution
SoFi is my main financial app. Whether it is to avail of personal loans or for investment, they are offering all my needs under one roof. The app is convenient, and their customer service has always been helpful. I particularly appreciate their financial planning tools and the auto-invest option. It is the most convenient all-in-one financial solution for me.
Rielle Vantor
4/5.0
27, Sep 2024
Great Experience with Personal Loans
Took a personal loan from SoFi. And honestly, it's a great experience. Very easy process, and my account has the money in just a few days. Their interest rate was quite competitive, with customer support helpful when I needed it. A very smooth experience.
Ellie W.
4/5.0
15, Sep 2024
Seamless Loan Application
Applying for a loan using SoFi was pretty hassle-free. The overall application took me not more than 20 minutes to complete and received approval with a great rate. I like their transparent terms as well as quick service. Highly recommend SoFi for anyone looking for fast, hassle-free loan applications.
Rylan Crossley
5/5.0
14, Sep 2024
Fantastic for Personal Loans and Investment
I have used SoFi for both a personal loan and investment, so far, excellent experience. The process of taking the loan was seamless and fast, and I appreciated the competitive interest rate they offered. The investment platform is also pretty user-friendly, and using the auto-invest feature sure makes it easy for me to grow my money. The mobile app runs quite smooth and allows me to access everything from a single place. Customer support has been responsive to me whenever I needed help. Overall, I really appreciate how SoFi has a really wide service range and look forward to the future of continuing to make use of their platform.
Amira Voss
5/5.0
13, Aug 2024
Reliable and User-Friendly
Been using SoFi for about six months now; can really tell this company is reliable. They issued me a personal loan and I started investing. It has both been smooth. Their mobile application is just fantastic. Everything is just all in one place. The customer service assistance is always there when I need it. Generally, I am really satisfied with my use of SoFi.
Anthony S.
4/5.0
04, Aug 2024
Good Experience With Refinancing
I refinanced my student loans with SoFi, and the application process was so smooth from start to finish. Their customer service team would always answer my questions and provide me with an answer for all those questions, and getting a lower rate locked in was the best. SoFi is saving me hundreds of dollars a month on my student loans.
Riven Ashford
5/5.0
27, Jul 2024
User-Friendly Investment Platform
as an investor who is new in investing, I found SoFi to be highly user-friendly. Easy to navigate on both website and app and I also like the facility provided for auto-invest for the hands-off investors like me. As of now, I have had a very good experience and would definitely recommend to others.
Amara Soren
5/5.0
03, Jul 2024
Smooth personal loan process
I can genuinely say that having gotten a personal loan through SoFi is amazing and relatively fast and easy. And I can do everything online. Their rates are indeed competitive. I didn't encounter a hassle at all. I would definitely recommend SoFi to anyone who needs to get a personal loan.
Taron Westfall
5/5.0
12, Jun 2024
Good Loan and Investment Services
I have used SoFi for personal loans and investment services. Overall, experience was good. Loan processing is very fast and hassle free; the interest rate is pretty good. I find the auto-invest feature pretty useful-it makes managing investments really simple. It is a user-friendly platform, and I can manage everything from their mobile app. So far, the customer service of SoFi has been responsive and helpful. Overall, I really appreciate the service SoFi provides to the community and would recommend them to anyone who is seeking a competent financial partner.
Zavian Creed
4/5.0
11, Jun 2024
Simple Refinancing
SoFi really makes refinancing my student loans a very accessible process. Their website is pretty easy to navigate, and their process is fast. They were able to cut my monthly payments in half. The customer service team responded in a timely manner, but, mostly, is helpful when I was unclear about anything.
Maelis Faye
4/5.0
17, May 2024
Efficient Loan Process
SoFi is pretty efficient with its lending process. It only takes a few minutes to get applied and approved; I even got my funds in just a few days. The terms are really clear, and the interest rate is pretty fair. If you want fast and reliable loans, you really have to try SoFi.
Daxton Nightley
5/5.0
11, May 2024
Impressive Mobile Experience
The mobile application is really impressive. Overall, it offers a one-stop-shop for managing all your finances- from loans to investment. App very intuitive, simple enough to maneuver, and so far, no problems with it at all. Wonderful to have everything in one app. Highly recommended!
Elowen Vesper
5/5.0
09, May 2024
Great Financial Solutions
SoFi offers a wide range of financial tools that have helped me manage my money much better. From investing to loans, everything is there in one place. Great financial insights and budgeting tools from SoFi have really made all the difference in how I manage my finances. Highly recommended!
Oryn Blackwood
5/5.0
06, May 2024
Amazing Financial Services
So, I have been impressed by the range of financial services that SoFi offers. It has everything that a person needs to meet his personal loan requirements, investments, and so on. The app is very user-friendly, and I also like the auto-invest feature. Whenever I made contact with the customer service, they were great. I loved the insights regarding my finances. So, I would highly recommend it to anybody interested in managing their finances in one platform.
Mira Casterly
5/5.0
17, Apr 2024
Great Loan Rates, Simple Process
SoFi is fine about interest on loans, and it is very easy to get approved. In just minutes, I received approval for a personal loan, and within two days, the funds were deposited into my account. The interest rates offered are pretty competitive, and nothing hidden sneaked its way in by way of fees. It is the same case with their investment platform-very user-friendly, and I most enjoy the auto-invest feature. Generally speaking, very great, but response for the customer service could be a bit faster.
Arwen Kincaid
2/5.0
10, Apr 2024
Failure in Communication
I had borrowed from SoFi; the communication was not fluent throughout the process. It took a lot of days before getting an update of my application and their services in customer care were not approachable when I called to enquire about my application. Generally it was frustrating, and one could expect far much from such a respectable company.
Orlaine Creedmoor
5/5.0
13, Mar 2024
Outstanding Customer Service and Products
My experience with SoFi has been nothing but exceptional. I began by refinancing student loans through them, and it was smooth and painless. I had an even better interest rate since the savings was very high. What amazed me the most, however, is that how great their customer service has always been. Every time I called them, be it in reply to a question or a request, I received professional responses. Whatever experience I had, it was smooth throughout. From their investment services, I have even started using them and find the easy management of the portfolio through their app fantastic. The financial insights have proven invaluable to me. I also enjoy the fact that everything is on one platform. With SoFi, there are unique features like unemployment protection that leave me feeling more secure. The service package as a whole by SoFi is unmatched in general. I highly recommend them for loans, investments, and everything in between.
Eros Whitlock
5/5.0
18, Feb 2024
Great for Loan Refinancing and More
Started refinancing my student loans with SoFi, and what a fantastic experience. Not only was their interest lower than the interest of my last lender, but saving hundreds of dollars monthly on the deal. What I really like about SoFi is how everything gets easy, beginning from repayments of loans to investments- everything in one place you would see through the app. Lately, I have also begun using their auto-invest feature, which has been an easy way to grow my money. The platform is very intuitive; whenever I need customer support, they react quickly. I appreciate the educational resources they offer; these empower me and make me more confident in my financial decisions. So, SoFi has turned out to be a real game-changer for me: I would highly recommend the company's services to anyone looking for a reliable financial partner.
Sylvie Marwood
5/5.0
13, Feb 2024
Excellent for Student Loan Refinancing
So, I refinance my student loans with SoFi. It was relatively painless. Their online system is very user-friendly, and it actually permitted me to get a significantly lower interest rate than what my old lender was offering. The process was incredibly fast, and I could reach their customer service anytime when needed answers to some questions I had. Now I'm saving hundreds of dollars every month. They also provide me with unemployment protection. So, now I can just relax easily. Refinancing has been a really good choice by SoFi, and I will surely recommend it to others.
Jaxon Rooke
4/5.0
11, Feb 2024
Convenient and Easy
SoFi has really smoothed things out for me when it comes to managing my finances. Having all avenues - personal loans, investment accounts - in one app on my phone is such a time-saver. My experience so far with the services of SoFi has been satisfactory, though I do sometimes wish their customer care got just a little more response at the right moment. The solid features are well-rounded, though, and I'd recommend SoFi to anyone looking for a convenient financial platform.
Jackson N.
4/5.0
29, Dec 2023
Good Rates, Simple Process
SoFi had rates competitive to my personal loan. Very easy process; I was able to do everything online. Saved me a huge amount of time compared to applying for the same at traditional banks. Excellent experience overall, with clear communication every step of the way.
Zion Redford
4/5.0
27, Dec 2023
Good for Beginners
So, I would say that I am somewhat of a newbie in investing. So, SoFi's website is very convenient for users like me who just started with the investment. They have a very user-friendly mobile application, which is packed with loads of resources to get you on the go. The flexibility of investing in small amounts and using the auto-invest feature will be greatly appreciated by people who don't want to manage their investment too much. Honestly speaking, the only thing I'd improve is the customer service time to respond, but everything else was perfect.
Talia Greythorn
5/5.0
23, Dec 2023
Exceptional Customer Service
I have been through, as far as I know, many more excellent customer services with SoFi, but one specific case is very worth mentioning. I had an issue with my personal loan, and I needed help to solve it by closing it earlier than planned. The contact was very responsive and kept me informed all along; SoFi handled everything with great efficiency and professionalism. Such fine customer service is rare nowadays, so this definitely brought my positive experience with SoFi all the more into my life. I'll surely be back.
Liora Ravenscroft
5/5.0
17, Dec 2023
Impressed With SoFi's Service
I have been using SoFi for about a year now. I was impressed by their services. I had taken a personal loan, and it was really fast and easy to process. The interest rate was significantly lower than any other lender that was offering it to me. I also utilized their investment platform, which is extremely user-friendly. The app is really convenient on my mobile and allows me to track everything. SoFi's customer support team has been responsive with any questions or issues I've raised. I would highly recommend SoFi to anyone looking for a comprehensive financial platform.
Zenia Branson
5/5.0
09, Dec 2023
Smooth and Easy Loan Process
I applied to SoFi for a personal loan. Not very long of a process. It processed pretty fast and was done almost immediately. Money in my account within a few days. With such aggressive interest rates, the customer service team has also been quite helpful when I had questions. SoFi is the kind of loan I would definitely advise anyone looking for a hassle-free loan.
Kian Driscoll
5/5.0
07, Dec 2023
All in One Financial Hub: SoFi
I have used SoFi for more than a year now. Their services provide me with everything I need to keep my finances under control in one place. I started with a personal loan. The application is incredibly flawless. The funds were transferred in just two days. I then proceeded to check out their investment platform, which impressively stood out. The auto-invest feature also removes the busywork involved in managing my portfolios since it automatically takes care of all the investment details and has yielded good returns so far. The app is simple and easy to use, and I am able to manage all my accounts in one place. Their customer support team has always been topnotch whenever I needed assistance. SoFi's financial planning tools have allowed me to budget better and feel more in control of my money than ever before. I would recommend SoFi to anyone looking for a financial solution all-in-one.
Tavian Lockwood
1/5.0
01, Dec 2023
Shabby Customer Services
I was very unimpressed with the customer service that SoFi offered. I had a technical issue regarding my account, and it was dragged out over multiple calls and emails to finally get a hold of someone. It dragged out too long, and I don't feel that I'm totally resolved on my issue. I wouldn't recommend SoFi based on that alone.
Selene Ashworth
5/5.0
28, Nov 2023
Great Personal Loan Service
Great personal loan service from SoFi. Application processed in a snap of fingers, and funds were put into my account in just a matter of days. Their interest rate is several percentage points below that of the other lenders; no hidden fees. I've been happy with SoFi up till now and would recommend SoFi to anyone looking for a personal loan.
Kairos Thorn
5/5.0
26, Nov 2023
Helpful Resources for New Investors
So far, so good. I'm a new investor, and I can honestly say SoFi has been great for me. Educational resources were applied to my understanding of how to invest, and the platform they have will allow me to easily track the portfolio I am constructing. The best part is the auto-invest feature, which takes away that guesswork. I'd recommend SoFi to anyone just starting out.
Christian M.
5/5.0
17, Nov 2023
Wonderful Customer Service
SoFi's customer support is excellent. They even resolved an account issue, and always kept me in the loop with everything that was happening. Nowadays, such kind and responsive customer service is scarce. The overall experience pleased me, and I'd continue using their services.
Aria G.
4/5.0
03, Nov 2023
Dependable Investment Options
I have been investing here for over a year with SoFi, and it's so far really fantastic. This mobile app is outstanding, but I especially love their diversified investment offerings. Auto-invest really makes saving easier. I feel secure using a reliable service like this one to manage my money.
Finnian Vale
5/5.0
22, Oct 2023
Impressive Range of Services
SoFi provides all kinds of financial services and, so far, everything I have used has been great. Providing personal loans, investments, and much more, it packages it all into one neat app on my smartphone where you can keep up with your finances in one place. The app is friendly to use and has really amazing features. Anytime I reached out for assistance in SoFi, customer support was very responsive.
Zarek Drayton
2/5.0
12, Oct 2023
Hidden Fees
Overall, I have had a terrible experience with SoFi. It is true that they first said there was no fee, but it ended up being additional concealed charges. They barely respond in time to questions in customer service, and my issue is still pending. I was really disappointed, and I will not refer them to anyone else unless they become transparent regarding their fees.
Violet H.
5/5.0
05, Oct 2023
Excellent Mobile App
I love my SoFi mobile app. It is all-in-one - I can go in there and track my investments, check the balance in my loan balance, and even deposit money into my checking account. What's best is that it's super user-friendly and gives me so much financial insight. I recommend SoFi to anyone looking for a one-and-done financial app.
Yara Fenwick
5/5.0
16, Sep 2023
Stellar on Student Loan Refinancing
I refinance student loan with SoFi one of the best decisions I ever made financially. They are much cheaper than my old loan, which was fantastic, and the entire online process was super easy. Of course, customer service helped answer any questions I had, and now I'm saving money each and every month on a reduced payment. I highly recommend them for refinancing.
Kairo Winslow
5/5.0
28, Aug 2023
Quick Loan Approval
Requested a personal loan from SoFi, and I am surprised at how fast everything goes. They showed me that they approve within minutes, and the money was accessible to me within days. It's easy and an efficient process. I'd recommend SoFi for anyone who needs a short-loan process.
Lyra Corsair
4/5.0
25, Aug 2023
Good Loan Experience
I just paid off a personal loan from SoFi, and it was smooth. Online application for a personal loan-very smooth and approve me pretty quickly. Interest rates are very low for SoFi, and this helped to get my fund within a few days. My only suggestion might be that SoFi must work with the customer service about the time response. Overall, I'm satisfied with SoFi and would refer him to other potential clients.
Sariah Everhart
4/5.0
18, Aug 2023
Convenient and Simple
SoFi makes it really easy to get finances in order. From applying for a loan to investing, I can do everything right from my phone. This is an extremely intuitive app to use, and I appreciate the customer service. The rates are good, and I've had no problems. So far, it's been a very positive experience.
Leora Finnick
2/5.0
17, Aug 2023
Delayed Loan Approval
I applied for a personal loan with SoFi. They advertise about how fast they are, but the processing was ridiculously long. I had to call them several times, and then there was no communication at all as regards to the delay. So, finally, got approval. Overall really frustrating experience.
Elyan Storme
1/5.0
14, Aug 2023
Complicated Refinancing Process
SoFi was not hard to work with regarding refinancing my student loan, though the paperwork was pretty confusing, and customer support wasn't that great either. One time, I had to go through multiple documentation rounds just to sort everything out. Based on my experience, I would definitely not recommend refinancing at SoFi.
Zahra Beckett
5/5.0
11, Aug 2023
Convenient and User-Friendly
SoFi has been a life-changer in terms of managing my personal finances. To date, I've taken a loan with the company and use their investment platform as well. The process of application for the loan was extremely smooth, and I received my funds pretty much sooner than I anticipated. Thus, it is very intuitive and easy to use. I just love the auto-invest feature. Using their app is extremely handy and makes it easy for me to manage my entire financial life. Whenever I had questions, SoFi's customer service has been great. To anyone looking for an hassle-free financial platform, I really recommend SoFi.
Roran Halloway
4/5.0
05, Jul 2023
Great Investment Platform
So, I have been using SoFi's investment platform for several months now, and I must say I am really pleased with the experience. It gives a very smooth feel; I like how it's got that auto-invest feature. It removes all hassle of managing investments, and I feel confident about this platform. Customer service could perhaps be a bit quicker on certain occasions but overall, it is a great service.
Inara Zephyr
4/5.0
02, Jul 2023
Excellent Overall Platform
The website has everything I need in one place. I can invest, borrow, or even open a checking account. Their mobile app is easy to use, and their customer service team is always there to assist me if I have any request for it. So far, I have experience for which I am grateful with SoFi.
Braxon Wilder
5/5.0
24, Jun 2023
Great for Refinancing
SoFi was great in refinancing my student loans. The process was smooth, and I locked the rate at a far lower amount than what I was paying on my prior loan. Their customer service was great about answering all of my questions, and I also save money every month.
Elira Tempest
5/5.0
26, May 2023
Outstanding SoFi Experience
I have been a SoFi customer for more than a year, and I have used a great deal of its services-from personal loans to investments. The entire application-to-approval process is always flawless. The mobile app on my phone is one of the best; I can really access and manage most my accounts on the app. When I have questions, the customer service is also very good. I really am quite happy about SoFi, so I intend to keep using their services in the immediate future.
Gabriel D.
4/5.0
11, May 2023
Smooth loan process
SoFi made the loan process smooth and straightforward. Their online platform was easy to navigate, and within minutes, I got approved. Customer service was helpful when I had questions. The interest rate was also competitive compared to others. I would definitely recommend SoFi to anyone looking for a personal loan.
Zyra Larkson
4/5.0
05, May 2023
Great for Beginners
I have recently invested for the first time in my life, and it has been very easy to understand what SoFi does. I used their educationals materials that got me started. I like the fact that one can start investing with $1. The auto-invest feature makes it that much easier. So far, I'm enjoying the experience.
SoFi
Address
United States
Website
sofi.com
Email
mobilesupport@sofi.com
Telephone
