137 reviews found
img 5/5.0 03, May 2025

Excellent from Start to Finish

I?ve had nothing but great experiences with Snus Imports Europe. Every order is packed securely, arrives quickly, and the products are fresh and exactly as described. Definitely one of the more reliable sites I?ve used.


img 2/5.0 28, Apr 2025

Website Lacks Clear Information

It's challenging to obtain critical information on certain product pages, such as strength or flavor characteristics. Had to guess rather than make educated choices. Needs to be more transparent.


img 1/5.0 21, Apr 2025

Damaged Labels on Arrival

A couple of the cans also had compromised labels, making them appear amateur. Not a big deal, but it says something about packaging quality.


img 4/5.0 15, Apr 2025

Nice Selection, But Slower Shipping

The selection at Snus Imports Europe is great, and the quality of what I received was excellent. That being said, shipping took a bit longer than I anticipated. I did get updates, though, so I knew something was coming. But I had anticipated a quicker window for delivery. Nonetheless, the freshness of the products and packaging made up for the delay.


img 5/5.0 01, Apr 2025

Reliable Service and Quality

Snus Imports Europe has become my first choice for nicotine pouches. Each order I've placed has been on time and in pristine condition. The quality of the products is always good, and I particularly appreciate the range they have available. It's a welcome change to find a company that actually delivers on customer satisfaction. Communication was also great?any questions I had were answered quickly and usefully. As a person who's attempted various online stores, this one is exceptional for its dependability and seamless experience. Certainly one of the best options for anyone seeking convenience and quality products.


img 2/5.0 29, Mar 2025

Not Worth the Wait

Shipping was too slow for what I got. The taste was alright, not exceptional, and the experience wasn't worth the global wait. May resort to domestic choices for the time being.


img 4/5.0 26, Mar 2025

Website Is Simple but Works Well

The website layout is quite simple, but it functions. I quickly found what I needed and was able to check out without any problems. The shipping itself took around a week, which is acceptable given that it was overseas. Sealed products, fresh, and received perfectly as requested. Would appreciate more sales promotions, though.


img 2/5.0 16, Mar 2025

Missing Items with No Update

One of the items ordered was not in the shipment, and no notice was made of a refund or backorder. Two emails were needed to receive a cryptic message that it could be shipped later. No timeline was given, and no partial refund was made unless I asked again. A clear explanation would have been better. The absence of active communication created the impression that the problem was not being addressed with urgency.


img 2/5.0 09, Mar 2025

Flavors Not Consistent Across Batches

The same product has different tastes with different orders. One batch was awesome, the other batch was dull. It's difficult to trust a brand that has this much inconsistency.


img 4/5.0 06, Mar 2025

Convenient Payment Options

Liked the range of payment options provided, making it an easy checkout experience. Instructions were clear and concise.


img 3/5.0 26, Feb 2025

Products Were Good, Service Lacked

The nicotine pouches were fresh and flavorful, but the service was lacking. I reached out to support about a missing item and waited several days for a reply. They got it resolved, but it would've been quicker.


img 4/5.0 17, Feb 2025

Secure Packaging

My order came in heavy-duty packaging to ensure that the contents are safe during shipping. Everything was in one piece and in very good condition.


img 2/5.0 05, Feb 2025

Confusing Checkout

The website is good-looking, but I had problems at checkout. The payment page took a long time to load, and I refreshed multiple times before finally being able to check out. The product itself was good, but the process needs improvement.


img 5/5.0 30, Jan 2025

Dependable for Bulk Orders

I prefer to buy in bulk because I consume pouches on a regular basis, and Snus Imports Europe has proven to be the most reliable choice for bulk purchases. They obviously take good care of their stock because I have never gotten stale or damaged products, even in large quantities. Everything is well-packaged and arranged, and the delivery time has been within their estimated range. I like that they provide quantity discounts without sacrificing the quality of the products. The variety is ample enough that I can switch it up without having to make purchases from various sources. Customer service has always been prompt in responding when I have had queries, and it doesn't ever feel like I'm getting responses from bots. That personal interaction is the reason I keep returning. It?s not just about convenience?it?s about knowing the product will be good every single time. Snus Imports Europe has earned my trust, and I?m happy to keep giving them my business.


img 5/5.0 27, Jan 2025

Responsive Communication

The staff updated me regularly regarding the status of my order and answered any queries I had on a timely basis. Communication is easy to understand and prompt.


img 4/5.0 17, Jan 2025

Regular Stock Updates

The site regularly refreshes its stock, so best-sellers are refilled in a timely manner. Having availability clearly marked is useful to the customer.


img 1/5.0 11, Jan 2025

Tracking Was Inaccurate

Tracking indicated that my package had been delivered but didn't actually arrive. Contacting support, it took days to determine what occurred. Still don't know how it temporarily went missing.


img 5/5.0 06, Jan 2025

Easy Reordering Process

Reshuffling my favorite products was easy. The site recalls previous orders, and it is easy to reorder products.


img 5/5.0 02, Jan 2025

Smooth International Ordering

Foreign orders are a gamble, particularly on perishable goods. Snus Imports Europe facilitated the process in a smooth and trustworthy manner. The shipping quote was correct, and I had my order delivered ahead of time. The parcel arrived in excellent condition, no damage or abuse evident. Each can inside was clean, sealed correctly, and extremely fresh. I bought a blend of old favorites and new to try something different, and their flavor guides online were amazingly true to form. This led to me finding some new favorites that I wouldn't have chosen otherwise. What they truly excel at, however, is the reassurance of being able to depend on consistent quality. You always know what to expect. There is a professionalism here that isn't always found with newer businesses. I believe Snus Imports Europe will do what they say they will, and they continue to live up to that expectation.


img 2/5.0 28, Dec 2024

Fluctuating Delivery Times

Delivery expectations were not fulfilled even with the tracking offered. One order came within a few days, but another took much longer without reason. The inconsistency makes it difficult to plan ahead, particularly when using nicotine products. Customer service did respond, but the answers seemed scripted and didn't solve the problem. While the product itself was fine, the experience of getting it was annoying. Consistency is critical, and not having explicit updates made the experience stressful. More communication regarding delays and better logistics would be a huge improvement for return customers.


img 2/5.0 23, Dec 2024

Flavors Fade Too Fast

The taste begins well but soon disappears in a matter of minutes. Doesn't meet expectations, particularly with the hype regarding long-lasting flavor.


img 5/5.0 18, Dec 2024

Exceeded Expectations

Honestly impressed with how good the service was. Figured there would be some glitches considering they're a new company, but everything worked fine. Even received a follow-up email inquiring. That doesn't happen much anymore.


img 2/5.0 13, Dec 2024

Checkout Process Glitched

Tried visiting several times but the payment page wouldn't load correctly on mobile. Had to use desktop to finish the transaction. For a contemporary ecommerce website, mobile optimization is essential. This should be a priority to prevent lost sales.


img 2/5.0 07, Dec 2024

International Fees Not Clear

The last checkout page didn't explicitly state extra charges for international shipping and customs. Paid more on delivery than intended. It's important to be transparent about pricing, particularly with international customers.


img 5/5.0 02, Dec 2024

Flavor Selection Is Top-Notch

One of the standout things about Snus Imports Europe is the variety of flavors they offer. It?s not just the standard mint or tobacco?you?ll find subtle blends like citrus, wintergreen, and even berry that are clearly made with quality in mind. Every pouch I?ve tried has had a clean, lasting flavor without being too strong. The packaging is sleek and secure, and all my cans arrived fresh and intact. Even the organization of the site allows for easy sorting by flavor profile or strength, convenient when you're trying something new. My latest order contained a couple of new brands that I hadn't encountered previously, and they've become some of my absolute favorites. The order was filled rapidly, and I was kept up to date along the way. It seems like they actually care about having the customers feel taken care of, and that makes all the difference. Completely satisfied with every aspect of the experience.


img 4/5.0 30, Nov 2024

Reliable Service

Ordered recently and was satisfied with the timely delivery. The tracking information shared was useful, and the customer service staff answered my questions promptly.


img 5/5.0 18, Nov 2024

Easy Navigation and Fast Checkout

The website layout is clear and straightforward, which made it easy to browse and compare products. Adding items to my cart was simple, and the checkout process was quick with several payment options available. After placing the order, I received updates every step of the way. The delivery was prompt, and all items were precisely described. The pouches were fresh and contained a great kick to them. I have tried some other websites that make the process more complicated than necessary, but this one was wonderful. Definitely bookmarked for my next purchase.


img 2/5.0 11, Nov 2024

Not Mobile-Friendly

Exploring the website on my mobile was troublesome. Pages did not load correctly and product filters did not function properly. Needs improvement in terms of optimizing for mobile users.


img 5/5.0 04, Nov 2024

Solid Choice for Everyday Use

Snus Imports Europe is perfect for a person who uses nicotine pouches on a daily basis. Their inventory is wide, and they have brands that are not easy to find elsewhere, and they are well marked in terms of strength and flavor. It becomes easy and stress-free to pick new products. I ordered five different kinds, and all of them arrived perfectly and had a long shelf life. Shipping was quick and reliable, and they kept me informed with updates throughout. I use pouches during the day and require ones that are consistent and comfortable to use?everything I've purchased here has met that requirement. There is no bitterness or inconsistency between batches, which I've experienced from other suppliers. This is a company that is detail-oriented, and it's apparent. For common users seeking peace of mind, I don't know of any better source.


img 5/5.0 27, Oct 2024

My Go-To for Nicotine Pouches

After a few orders, Snus Imports Europe has been my reliable source. Each time I've ordered, it's been easy, quick, and precise. The website provides an accurate description of what you can expect from each product, and that's what you get. There is great variety, which I like since I prefer to change flavors. All I've received has been fresh with long expiration dates and tightly closed packaging. And they earn brownie points for customer service too. One time, I messed up an order and I emailed them?received a prompt response within a couple of hours and the problem was sorted out immediately. It's little things like that which create trust. With an expanding market in the States, it's reassuring to have a reliable supplier already in place who's raising the bar. I do not need to go elsewhere, which is a huge plus point. Completely happy with the experience.


img 2/5.0 20, Oct 2024

Limited Communication on Stock Issues

Ordered a product that processed successfully, only to be told three days later the one of the primary products was out of stock. This should have been picked up at checkout, not upon payment. Refund for out-of-stock item took almost a week to issue. It feels like inventory is not monitored in real time. Real-time stock notifications would avoid this disappointment.


img 5/5.0 14, Oct 2024

Very Fresh and Strong Pouches

I have tried a number of nicotine pouches from different suppliers, but these are among the freshest I have received. You can tell they have not been on a shelf for too long. The flavor was full and lasted a good amount of time, and the strength was spot on. Shipping did not take very long either, and the tracking information was correct. Customer service also came in handy when I had a minor question regarding one of the products. It's comforting to come across a store that does what they say they do.


img 5/5.0 11, Oct 2024

Freshness Guaranteed

The products arrived fresh, with clear expiration dates. It's evident that the company prioritizes product quality and customer satisfaction.


img 2/5.0 03, Oct 2024

Weak Nicotine Strength

The pouch I tried wasn't equal to the listed strength on the website. Much weaker than the site suggested. Felt taken advantage of with the labeling and wasted money.


img 1/5.0 28, Sep 2024

Inaccurate Flavor Labels

The flavors that were ordered were mislabeled upon arrival, causing confusion and disappointment. The cans indicated other flavors than what was chosen at checkout. It was not known whether the problem was with the labeling process or the packaging itself. Reached out to support and got a replacement, but it took more than a week. Accuracy in labeling is a fundamental expectation.


img 5/5.0 23, Sep 2024

Great for Exploring New Options

One of the best aspects of Snus Imports Europe is that they have a varied stock. Whether you're a beginner at nicotine pouches or just want to try out various brands, they have such a wide selection that experimentation is safe and possible. The descriptions of the flavors are also good, so you can anticipate how they will taste. I bought a few unknown names on my last order, and I was impressed with how much I enjoyed them. Every can came sealed, fresh, and as described. The website made it easy to choose, with strength and flavor filters that made it easier to narrow down. I particularly enjoyed the citrus and coffee flavors?both were smooth and lasted longer than anticipated. They also offer fair pricing for smaller and larger quantities alike, which is helpful when trying out multiple items. The whole experience, from discovery to delivery, was a pleasure. I?ll definitely be back for more variety in the future.


img 2/5.0 12, Sep 2024

Slower Than Expected International Delivery

Ordered overseas, and although delays are possible, the delivery time estimate given was more than a week out. That wouldn't have been a problem, but there was no notification or message as to why there was a delay. Upon receipt, customs paperwork was present, so it's unknown what was responsible for the delay. A better explanation and more realistic timescales would encourage international customers.


img 5/5.0 04, Sep 2024

Excellent Product Consistency

One thing that stood out about Snus Imports Europe is how consistent their product quality is. I?ve placed multiple orders over the past few months and each one arrived on time, well-packaged, and with pouches that were fresh and perfectly stored. It?s really rare to find a company that keeps this kind of consistency over time. The flavors are clearly described on the website, and what arrives matches those expectations closely. I?ve tried a wide range now?everything from mint to citrus blends?and all had strong but smooth flavor delivery without being overpowering. The customer service team also responds quickly and politely to any queries. They?re helpful without sounding scripted or impersonal, which makes a big difference. I value the quality and the diligence they provide each step of the way, starting from product pick to delivery. It's because of this they have become an integral part of my trusted resource for nicotine pouches.


img 5/5.0 01, Sep 2024

Always Reliable

This is my third purchase with Snus Imports Europe, and each time they've provided quality products right on time. I enjoy the broad variety of strengths and the freshness always has remained consistent.


img 2/5.0 30, Aug 2024

Inconsistent Shipping Times

Some orders are received within days, others many weeks with no reason. It's difficult to know what is going on. Better communication would be a great help.


img 1/5.0 25, Aug 2024

Packaging Was Damaged

The box was clearly crushed upon delivery. A couple of cans were dented. No replacement offered, and customer support wasn't very helpful. Not the level of service I had hoped for.


img 1/5.0 16, Aug 2024

Still Waiting on Package

It?s been over two weeks, and my order still hasn?t arrived. I?ve reached out to customer service but haven?t received a response yet. I?ll update my rating if it eventually shows up, but not a great first impression.


img 5/5.0 12, Aug 2024

Impressive Variety

The product range is extensive, with many different tastes and preferences catered for. Wonderful to have so wide a variety in one shop.


img 4/5.0 01, Aug 2024

Product Arrived Without Damage

Glad to say that all of what I ordered arrived without a single scratch or problem. International orders may be a little battered when in transit sometimes, but this one was nicely packaged. Flavors were true and consistent with the descriptions. I ordered the mint and berry flavors, and both were great. The reason for not giving five stars is the shipping time?it was around ten days.


img 2/5.0 30, Jul 2024

No Expiry Date on Product

One of the pouches received lacked an expiration date, which is a concern regarding freshness and compliance. Although it looked okay, the lack of date created unnecessary uncertainty. Other products had dates, making the inconsistency more noticeable. For consumer confidence, all products should have clear labeling standards.


img 4/5.0 24, Jul 2024

Quality Over Quantity

Though the varieties weren't as wide as on some other websites, the quality more than made up for it. Each can was fresh, juicy, and obviously well-stored. Will definitely shop again, expecting wider variety next time.


img 5/5.0 19, Jul 2024

Efficient Order Processing

My order was dealt with promptly, and I received confirmation emails at every step, keeping me up to date throughout the process.


img 4/5.0 10, Jul 2024

Good for Exploring New Flavors

I enjoy trying out new flavors and brands, and this website provides a lot of choices. The package arrived sooner than I thought it would and was nicely packed. Some flavors were better than others, but that is expected. Either way, the freshness and potency were good. I will continue ordering to try more from their offerings.


img 1/5.0 07, Jul 2024

Poor Customer Support Response

Had an inquiry regarding my order and did not get a response for nearly a week. When they finally replied, it was a copy-paste response that did not resolve the matter whatsoever.


img 5/5.0 04, Jul 2024

Reliable and Professional

Reliability is why I keep coming back to Snus Imports Europe. Every time I have ordered, it has been taken care of. From good product descriptions to smooth checkout, everything is correct. Shipping is always prompt and reliable, and even the packaging looks professional?nothing is ever misplaced. Impressing me the most is the freshness of the product. There is no staleness or dry texture, only smooth, flavorful pouches that perform just as they should. I've had issues elsewhere with expired or improperly stored items, but never at this place. Obviously, they're serious about inventory and storage. The variety is also pretty wide, with anything from hard-hitting to milder flavors, so I always discover something new to experiment with. It's hard to come across a firm that always makes good on all of its commitments, but Snus Imports Europe has done it, time and again.


img 1/5.0 26, Jun 2024

No Expiration Date on Product

One of the cans came with no apparent expiration date. It led me to wonder how new or safe it was. That never should be omitted from packaging.


img 5/5.0 21, Jun 2024

Accurate Product Descriptions

Website product descriptions were accurate to what I received. It's comforting to know that what is provided is reliable and accurate.


img 1/5.0 15, Jun 2024

Frustrating Customer Service Process

Tried to contact customer service about a problem with my order and found the process to be needlessly complicated. The contact form never sent a confirmation, and follow-up took days. When they finally did answer, the response had no useful information and felt like an automated response. It's infuriating to not be able to speak to someone who has any real comprehension of the problem. The product flaw might have been quickly corrected, but it became an aggravating, time-consuming process instead. Communication must be prompt and specific, not automated and delayed.


img 1/5.0 10, Jun 2024

No Communication After Payment

Paid for it, but there was no confirmation email or order status update for more than 48 hours. It raised doubts about whether the payment had even gone through. Finally the product arrived, but the initial lack of communication was unnerving.


img 5/5.0 04, Jun 2024

No Hassle Order Experience

This was the smoothest online order I?ve had in a while. Everything went as expected?site navigation, checkout, updates, and delivery. There were no delays or missing products, and each item matched the listing perfectly. The process felt professional and reliable from start to finish.


img 2/5.0 30, May 2024

No Reward System for Loyal Buyers

I've ordered several times and seen none of the loyalty benefits or offers. Would've appreciated feeling rewarded as a return customer. It currently feels transactional.


img 5/5.0 23, May 2024

Informative Product Details

Every product page has full information, including flavor profiles and strength levels. This made it easy for me to make good decisions.


img 5/5.0 15, May 2024

Trustworthy and Consistent

One of the best reasons I still keep ordering from Snus Imports Europe is because it's always consistent. Everything about their service?product quality, shipping, communication?is top-of-the-line. I've ordered multiple times now and never have had one problem. Clearly, they do value the customer experience, whether that's sourcing a wide selection or ensuring on-time delivery and that orders come in excellent shape. The nicotine pouches are always new, and I like the range of strength levels you can choose from. Whether you want a strong experience or something less in-your-face, you'll find it here. Their communication is also top-notch; I receive regular updates and never feel in the dark. Even the small things?such as how the cans are filled?demonstrate attention to detail. It's not about selling a product, but about providing a trustworthy experience. I would never shy away from recommending them to any person seeking a dependable supplier whom they can trust.


img 5/5.0 12, May 2024

Exceptional Quality and Wide Selection

I?ve ordered from several different online shops over the years, and Snus Imports Europe stands out for a number of reasons. First, their product selection is unmatched. They carry everything from mild to strong options, including unique flavors I hadn?t seen elsewhere. The product pages are detailed and accurate, which helped me make more confident choices. Second, the order process was seamless. Everything from adding items to the cart to receiving email confirmations was handled smoothly. My order was dispatched promptly and arrived ahead of schedule, which is impressive for international shipping. The packaging was well done, and the freshness of each can was noticeable immediately. Pouches had a strong, clean flavor and lasted longer than most I?ve tried. I?ve now placed multiple orders and can confirm that the consistency in service and quality is no fluke. This is a supplier I?ll be using long-term and recommending to others without hesitation.


img 2/5.0 07, May 2024

Product Quality Didn?t Match Descriptions

Product descriptions on the website were thorough, but the products received did not match those expectations. The flavors were less strong than expected, and one pouch variety was nearly dry out. It seemed like storage conditions or handling were not the best. While the site guarantees a quality experience, this order did not. Customer service provided a half-hearted apology but no adequate solution. For a business basing itself on quality and variety, better inventory freshness control is necessary. Consistency in product quality should be expected at this price point.


img 5/5.0 02, May 2024

Excellent for First-Time Buyers

I ordered online for the first time from nicotine pouches, and I was apprehensive about the process. Snus Imports Europe made everything easy. Site design is uncomplicated, product information is descriptive, and the shipping was solid. My shipment came quicker than anticipated, and everything was in order. As a newbie in this area, it was comforting.


img 4/5.0 26, Apr 2024

Prompt Customer Support

Had an inquiry regarding my order and got a prompt reply within hours. The support staff was polite and answered my questions.


img 1/5.0 10, Apr 2024

Products Felt Stale

One of the items came dry and without any fragrance or freshness. Considering the nature of the product, it's probably that it wasn't handled well. Though other products were fine, this one definitely fell short. Quality checks must be more uniform to prevent such an experience.


img 5/5.0 03, Apr 2024

Consistently Good Experiences

Having placed several orders, I can definitely attest that Snus Imports Europe is a great company. No matter how often I order, the quality remains the same?fresh packets, correct flavors, and on-time shipping. It's simple to use their site, and they offer useful order tracking as well. I've even referred friends, who have had the same positive experiences. Whether it was a small replenishment or bulk order, they've done it all efficiently. The pricing is fair, and the packaging shows attention to detail. It?s great to find consistency like this, especially from a newer company. I?ll definitely keep coming back.


img 5/5.0 01, Apr 2024

My Go-To Source for Nicotine Pouches

After a few frustrating experiences with other vendors?delayed shipping, wrong flavors, stale pouches?I stumbled upon Snus Imports Europe through a recommendation and decided to give them a shot. I?m so glad I did. Everything from the start felt more professional. Their site is easy to use and doesn?t feel overwhelming, even with the extensive range of products. I especially appreciate the flavor descriptions and strength indicators, which helped me choose something I?d actually enjoy. My order shipped faster than I expected, and everything arrived securely packed. What stood out most was the quality?the pouches were fresh, flavorful, and performed exactly as expected. Even the small details like customer updates and the way the order was packed made the whole experience feel premium. This is now my primary supplier. They?ve earned my trust and loyalty with consistent quality and excellent service every time I order. Highly recommended.


img 5/5.0 31, Mar 2024

Outstanding Freshness and Fast Delivery

Snus Imports Europe impressed me on multiple fronts. I was initially hesitant to order internationally, but my concerns were quickly put to rest. The website was clean and offered clear navigation, with filters that helped me find exactly what I was looking for. I placed an order for several brands I hadn?t tried before, and the checkout was smooth and secure. The shipping was actually faster than a few domestic retailers I?ve used, and my package arrived in great condition. But what stood out most was the freshness?the moment I opened the first can, the difference was obvious. The pouches were moist, flavorful, and had that ?just packed? feel. No stale or dry textures at all. It?s clear that they store their inventory properly and don?t sell old stock. I?m thrilled with the overall experience and already planning my next order. This company has won my trust completely.


img 1/5.0 27, Mar 2024

Weak Customer Communication

Never got an order confirmation email. Had to log in and do it manually myself. There ought to be some sort of automatic update for reassurance.


img 2/5.0 20, Mar 2024

Product Quality Was Inconsistent

Some of the pouches were new, others old and withered. Disheartening to crack open a new can to discover that it's without taste. Certainly not the quality I expected.


img 5/5.0 16, Mar 2024

Simple Yet Excellent

Ease of buying on Snus Imports Europe is what makes it so attractive. It's a streamlined, uncluttered site with a good selection of products and clear information. No noise or clutter?just what you require to make an informed buying decision. The nicotine pouches are new and clearly labeled. Shipping was surprisingly quick given international delivery times, and packaging was good. The site gives confidence right from the first click, and the same goes for the way they handle orders. I?ve made three purchases now, and each one arrived quicker than expected. Their system is efficient and feels like it was built with the customer in mind. While other sites can be clunky or hard to trust, Snus Imports Europe keeps things easy and honest. If you enjoy a hassle-free shopping experience and quality products, this is definitely worth trying out. It's become a regular part of my routine.


img 5/5.0 12, Mar 2024

Seamless International Shipping

It was easy to order from overseas, and international shipping was a seamless process. The customs information offered was correct.


img 5/5.0 06, Mar 2024

Accurate Listings, No Surprises

Transparency is something that I truly appreciate, and Snus Imports Europe doesn't disappoint on this front. Every product is cataloged with thorough flavor and strength descriptions, and I've found them to be absolutely accurate. No yucky surprises when the package shows up. I've ordered both best-selling and more obscure brands from them, and every time, the freshness has been outstanding. Shipping has been on-time and reliable, with working tracking links. The user interface is clean and free of useless clutter, and this makes buying easy and quick. One thing I like about them is they don't shill gimmicks or upsells?just quality service and thoughtful products. They seem to be interested in getting customers to make good decisions, not just pump up sales. For a firm that's so new, they're already competing at a top level. I will keep standing with them as long as they continue with this level of integrity.


img 5/5.0 27, Feb 2024

Great Option for US Customers

As a US-based customer, finding fresh pouches with good shipping is tricky. Snus Imports Europe nailed both. The order arrived within a week, and everything was in perfect shape. I?ll be ordering again.


img 5/5.0 23, Feb 2024

Great Choice for First-Time Buyers

This was the first time I've ever bought nicotine pouches online, and Snus Imports Europe made it extremely convenient. I loved having the full descriptions of products and the straightforward indication of strength and flavor profiles?it made me feel good about knowing what I was purchasing. I ordered a few different ones to try and figure out what would work for me. They had it processed pretty quickly, and I received consistent updates until it arrived. It arrived safely packed, and all the cans were in great shape. Freshness and taste far exceeded my expectations. Even the lighter pouches had a smooth hit and comfortable feel. After a couple of weeks of using them, I reordered and went back to do so immediately. The whole process, from searching to delivery, felt customized to make customers' experience hassle-free. If you?re new to snus or just want a trustworthy source, this is the place to start.


img 1/5.0 18, Feb 2024

No Notification of Delay

My shipment was held up but I wasn't alerted until I called myself. There needs to be an automatic notification when a shipment is delayed.


img 2/5.0 13, Feb 2024

Poor Flavor Longevity

The taste is gone very soon after using a pouch. Was expecting a longer taste. It seems like the product isn't as fresh or of high quality as advertised.


img 5/5.0 09, Feb 2024

Fast Processing and Excellent Packaging

Shopping from Snus Imports Europe was one of the most effective online shopping experiences I've ever had. The order was filled within hours, and I had a tracking link sent to me almost immediately. What impressed me most was the quality of the packaging?each item was snugly packed, well cushioned, and arrived undamaged. All cans were in great condition and obviously fresh. I'd heard good things about their storage quality, and it certainly held up. The pouches themselves were soft, humid, and provided even flavor throughout use. I didn't experience any problems with customs or shipping delays, which has occasionally been an issue when I order from outside the country. Their system must be well-optimized for overseas shipping. It's nice to work with a firm that prioritizes efficiency along with product quality. I have already added a couple more things on my next order. Can't wait to see what else they have to offer in the future.


img 1/5.0 06, Feb 2024

Packaging Damage on Arrival

The order was in poor condition and arrived with crushed box on one side and dented two cans. Although content inside was not leaking, looks raised questions over storage and handling. There is no sign the parcel was mismanaged during posting, so likely occurred prior to dispatch. This is not what one would expect when shopping directly from a specialist online retailer. Customer service did not even offer to exchange the damaged goods either. The product can work, but presentation counts too.


img 5/5.0 03, Feb 2024

Consistent Quality Each Time

I have bought several times and enjoyed it each time. The outstanding thing is that the product quality is always consistent?no surprises, no dud batches. All cans were fresh, and pouches were always sealed. It reflects that they are careful at packing and don't hurry. Extremely satisfied with the whole experience.


img 5/5.0 29, Jan 2024

User-Friendly Website

Navigation across the site was simple, with good categories and product details. Checkout was painless, and I liked having several payment methods to choose from.


img 2/5.0 25, Jan 2024

Underwhelming First Experience

My initial order arrived much later than anticipated. Although the site appeared promising, delays and inadequate updates frustrated me. The flavors were not as strong as promoted either.


img 5/5.0 21, Jan 2024

Detailed Tracking Information

Received tracking information in a timely manner after ordering, enabling me to track the shipment progress until it was delivered.


img 5/5.0 17, Jan 2024

Quick Support and Clear Updates

What I was most impressed with at Snus Imports Europe wasn't so much the product itself, but their ability to communicate. From the time I ordered, I had timely updates at every stage?order received, processing, shipped, and final delivery. That is really reassuring when ordering overseas. The packaging was professional and secure, and each item was accurate. The freshness of the pouches was excellent, obviously freshly replenished. One of the products I purchased had a minor problem, and customer support took care of it within a day. No back-and-forth, just a simple, courteous reply and fix. That level of responsiveness is uncommon and indicates a real interest in customer satisfaction. The products themselves are well-chosen, with a great selection of options for each strength level and flavor profile. I enjoyed the experience from start to finish and will continue to be a repeat customer. Excellent service.


img 2/5.0 11, Jan 2024

Doesn?t Feel Personalized

The website has a generic feel. No attention to personalization or how they package and present themselves. Everything is mass-produced, not customized to the customer.


img 1/5.0 28, Dec 2023

Out-of-Stock Item Not Notified

Ordered a few things, only to receive one missing with no reason. No note or email in the box. Had to call to get an explanation, which shouldn't be required.


img 1/5.0 18, Dec 2023

Complicated Return Process

Attempted to return a faulty item but struggled and couldn't see through the process. Instructions weren't clear, and customer service didn't respond until days had passed. Not worth the hassle.


img 1/5.0 13, Dec 2023

Checkout System Glitched

Attempted to put in an order and the payment page froze. Was forced to re-do the whole process, which almost prompted me to drop the purchase altogether.


img 4/5.0 10, Dec 2023

Secure Payment and Fast Updates

The one thing I loved was how quickly you get notified on payment and shipping. At other places, sometimes you just don't hear anything after checking out, but that's never been the case here. You're always kept informed. Everything was delivered in time, and there were no missing items. I'll definitely be ordering another round soon to try out the other flavors.".


img 5/5.0 07, Dec 2023

Exceptional First Experience

Snus Imports Europe was excellent on my initial order. Right from the start, the website was very user-friendly, and product choosing was easy and straightforward. Check-out was unproblematic, and I had confirmation and shipping notifications immediately. Delivery was quicker than anticipated, and all items were well-wrapped and safe. Most notable was the freshness of the pouches?rich in flavor and precisely as presented.". I sampled a few of the types and enjoyed seeing the descriptive information they had available on the website. They obviously take care to have a good variety of items for various tastes. Being less experienced with nicotine pouches, this experience made me feel comfortable with shopping online. Customer service even contacted me to ensure everything had arrived safely, which was a lovely touch. I've already suggested the site to some friends, and I intend on continuing to go back for all future purchases. Very impressed as a whole.


img 5/5.0 02, Dec 2023

Trusted After Multiple Orders

I've placed a few orders by now and had no issues whatsoever every time. The quality is still superb, and they never shipped the wrong product. I also appreciate how their emails keep me posted on every step of the way, from confirmation of order to shipping. That transparency inspires confidence, and that's why I continue to use them. All-round reliable service.


img 4/5.0 23, Nov 2023

New Favorite Supplier

After changing from another site that just kept messing up my orders, I decided to try Snus Imports Europe. Glad I did. They've been good and reliable, and their stock is better too. Two or three flavors weren't for me, but the quality remained high. Happy to stick with them as they expand.


img 4/5.0 20, Nov 2023

Good Site for Unique Finds

Discovered a few brands here that I haven't been able to find anywhere else, which was a nice bonus. The checkout went easily, and my order came in just over a week. The flavors were as described, and I didn't experience any problems with freshness. A couple of the pouches were slightly softer than I'm accustomed to, but they still worked fine. Customer service followed up after delivery, which was unexpected but appreciated. It?s rare to get that kind of personal touch from online stores. Will be using them again for sure.


img 5/5.0 15, Nov 2023

My Go-To for Nicotine Pouches

After experimenting with a couple of different websites, I find myself continually going back to Snus Imports Europe. They have good variety, and the quality of the products hasn't disappointed me so far. The orders always ship securely, and the flavors tend to last a very long time. It has become a consistent part of my routine, and I haven't had a reason to go to anyone else.


img 5/5.0 12, Nov 2023

User-Friendly and Dependable

Ordering from Snus Imports Europe is a breeze. The site is minimal, intuitive, and free from clutter that does not serve to enhance the customer experience. Getting what I wanted, checking out reviews, and looking up product specs were all easy processes. The selection of nicotine pouches is huge, with items for every taste and tolerance level. I liked how honest the descriptions were?not sensational or hyped. My order was filled promptly, and shipping was quicker than quoted. What I received was precisely what I had ordered, in perfect condition. Each can was tightly sealed and fresh, which makes a big difference when it comes to taste and shelf life. What truly earned my loyalty, however, is how reliable everything has been from beginning to end. No surprises, no last-minute problems, just a seamless transaction. It's an absolute delight doing business with a company that understands simplicity and efficacy without compromising the quality of product.


img 4/5.0 08, Nov 2023

Efficient Delivery

Delivery was faster than expected, and the items were well-packaged. The website offered clear details regarding shipping times and prices.


img 1/5.0 03, Nov 2023

Pouch Strength Didn?t Meet Expectations

The pouch strength advertised on the website was much stronger than what the product contained. Chose by nicotine levels, and the experience wasn't there. Not sure if the problem was with storage, age, or the product itself. Contacted customer service but received a generic response and no resolution. Precise strength information is important to product satisfaction.


img 5/5.0 31, Oct 2023

Customer Support Was Excellent

Had a small issue with one of the products, and customer support resolved it quickly and professionally. The representative was polite, knowledgeable, and offered a few options to make things right. It?s rare to get that kind of personal attention, especially from a newer company. Made me feel confident in continuing to order from them.


img 5/5.0 26, Oct 2023

Loyalty Incentives

Observed that the firm provides incentives for repeat customers, which is a thoughtful gesture to induce sustained patronage.


img 5/5.0 19, Oct 2023

Great for Bulk Orders and Variety

I like to stock up on pouches rather than order frequently, so finding a supplier that handles bulk orders well is important to me. Snus Imports Europe exceeded expectations. Their site made it easy to browse and sort by strength and flavor, and their variety is better than most shops I?ve seen. I ordered about a dozen different types to find new favorites, and everything was clearly labeled and packed tightly to avoid damage. Shipping was surprisingly quick for a larger box, and nothing was missing or out of place. I?ve been testing each pouch and so far, everything has tasted fresh with great moisture levels and long-lasting flavor. The consistency in product quality is a huge plus. I also appreciate that they kept me informed with updates along the way. It made the entire experience stress-free. I?ll definitely be ordering again and recommending them to others who prefer bulk buying.


img 5/5.0 14, Oct 2023

Best Ordering Experience So Far

I?ve been ordering snus and nicotine pouches online for a few years now, and Snus Imports Europe has given me the best experience by far. What impressed me first was the range of products?they stock some niche brands that I hadn?t seen anywhere else, and that alone was a selling point. But then came the customer service. I had a quick question about flavor strength and was surprised at how fast and friendly their response was. They really know their products. The checkout was simple, payment secure, and the confirmation emails were clear and timely. Shipping was also quick considering the distance, and everything was packed with care?no damage, no crushed cans. The product quality was excellent, with flavors that held up over time and pouches that were soft but durable. I felt like every part of the experience had been thought through. I?ll definitely be a repeat customer.


img 1/5.0 09, Oct 2023

Inconsistent User Experience

Different parts of the website functioned with varying reliability. Some pages loaded slowly, and the checkout occasionally failed, forcing me to restart the process. It left a poor impression of the site's reliability. For a company looking to grow, investing in a better site infrastructure would go a long way.


img 5/5.0 02, Oct 2023

Great Product Selection

SnusImportsEurope.com has a variety of products that suit different tastes. The descriptions are clear, and the quality of the products received was as expected.


img 5/5.0 26, Sep 2023

Well Packaged and On Time

Very satisfied with the way my order was processed. Every can was sealed tightly and packed securely into the package to avoid damage in shipment. Shipping time was adequate, and I got everything I had ordered. The variety of flavors is astounding, and all of it tasted as described. It's difficult to find trusted websites with good products, but Snus Imports Europe met all my expectations. You can tell they take both the product and customer experience with care. All in all, an excellent service that I will keep using when I need a refill. Highly recommended.


img 4/5.0 22, Sep 2023

Thoughtful Packaging

The packaging not only helped safeguard the products but also came with a thank-you note, making the buying experience more personal.


img 2/5.0 17, Sep 2023

Poor Navigation on Website

The navigation of the site is clunky, not intuitive. Searching for particular brands or strength levels was more time consuming than it ought to have been. Sorting by flavor or nicotine level ought to be simpler. The user experience overall feels underdeveloped.


img 2/5.0 09, Sep 2023

Expensive for What You Get

Price point comes across as excessive for the level of quality and service received. For the money, I anticipate greater reliability and improved product consistency.


img 2/5.0 06, Sep 2023

Reordering Is Not Streamlined

Anticipated reordering quicker based on account history, but the website did not retain preferences or product lists. Had to reinstall everything manually step by step. No definite reorder function or shortcut checkout process exists. Improved user experience for repeat customers would facilitate convenience and minimize time spent reliving old steps.


img 4/5.0 27, Aug 2023

Comprehensive FAQs

The FAQ section addresses common questions effectively, making it easy to find answers without needing to contact support.


img 5/5.0 22, Aug 2023

Great First Order Experience

Making purchases from Snus Imports Europe was easy and unproblematic. The website is easy to access, and I discovered lots of flavors not readily available in my area. I received my shipment faster than expected, and each item was very well packed. The pouches were brand-new and sported a nice strong flavor with clean taste. The email communication was also very pleasing as they would send progress alerts so that I could get some idea when it would be coming. It's obvious that they pay attention to the details, and it makes a huge difference. Can't wait to order again soon and try more of their offerings.


img 2/5.0 17, Aug 2023

Refund Took Too Long

Following the return of a product because of wrong delivery, the refund process took ages. It took almost three weeks and several follow-ups to get the money back. The process was not explained properly and was not transparent. The initial mistake was bad enough, but taking so much time to sort it out was frustrating and too long.


img 4/5.0 12, Aug 2023

Flavor Selection Is Impressive

One thing that really impressed me was the selection of flavors. I like to change things up and try something new, and Snus Imports Europe does not disappoint in that area. The descriptions really assisted in making decisions easier for me, and I was not left disappointed. All of the items were received fresh and in a timely manner with nothing missing. Customer service was courteous and prompt to answer my inquiries regarding shipping. It feels like a growing company but in the right manner. Will definitely keep supporting them as they increase their offerings even more.


img 4/5.0 08, Aug 2023

Consistent Quality

I've ordered several times, and the quality has been the same every time. It's nice to know that I can expect the same level of quality with every order.


img 5/5.0 03, Aug 2023

Professional Service from Start to Finish

My experience with Snus Imports Europe has been absolutely top-tier. From the moment I landed on their site, I could tell they prioritized user experience. The layout was intuitive, making it simple to browse, compare strengths, and read flavor notes. I placed a reasonably sized order and was pleasantly surprised by how fast it was processed and shipped. The packaging was secure, and every can arrived in pristine condition. What impressed me most was the freshness?the pouches didn?t feel stale at all, which has been an issue with other suppliers. I also received consistent updates on my order, so I always knew where it was in transit. Customer service followed up to ensure everything arrived correctly, which felt like a nice personal touch. It?s rare to find a company that gets every detail right, but Snus Imports Europe has earned my repeat business with this kind of professionalism.


img 5/5.0 28, Jul 2023

Nicely Balanced Flavors

I experimented with three varieties and was surprised at how well-balanced the flavors were?not too strong, but not too weak. The pouches were comfortable and contained a good level of moisture. Clearly, some product development had gone into these. Can't wait to experiment with more in the near future.


img 5/5.0 19, Jul 2023

Smooth Ordering Experience

The process of ordering was easy, and the site is easy to navigate. My order came on time, and the items were properly packaged. The selection of flavors offered is extensive, and it is easy to discover something new to experiment with.


img 5/5.0 14, Jul 2023

Great for Bulk Orders

Needed a larger order to stock up, and they handled it very well. Everything came in one box, neatly packaged and well labeled. No damage or misloads. The quality was the same as smaller orders. Glad to know they can ship in volume without sacrificing quality. Definitely impressed.


img 5/5.0 10, Jul 2023

Great Packaging and Presentation

The presentation of the products was a welcome surprise. All of it was tidy, business-like packaged, and had a little thank-you note written on it. It's a small touch but goes a long way. The product itself wasn't a letdown either?flavors were distinct and had a lingering effect. They've impressed me with style and substance.


img 2/5.0 04, Jul 2023

Flavors Weren?t as Advertised

Was excited to test some of the new flavors, but they did not live up to the descriptions whatsoever. The mint one, in my opinion, lacked flavor and did not last long. With the company wanting to introduce variety to the market, the execution on the flavor was lacking. Do not know if it was a bad batch or shelf storage, but it left an unfavorable impression. Pilot reviews on the site appeared greater than what is actually encountered, making future order uncertain.


img 5/5.0 01, Jul 2023

Freshness and Flavor Matter

Purchasing from Snus Imports Europe was a welcome relief. It's difficult to find products that meet their claims these days, but all of the items in my order did exactly that. The flavorings were unusual, strong, and not too synthetic. I experimented with a combination of strong and light pouches, and both had their own well-balanced character. You can see that they keep their products well, because the freshness was spot on?soft touch, moist pack, and good shelf life. The shipping experience was also flawless, and the packaging was well-built. I liked the notification along the way, particularly for an overseas order. It helped me feel comfortable knowing where the package was at each point. They seem to really understand what their customers need, especially in a market that?s just starting to grow. Everything from service to product quality exceeded my expectations, and I?ll definitely be a returning customer.


img 1/5.0 30, Jun 2023

Support Didn't Read My Issue

Submitted a detailed ticket regarding an order mistake, but the reply quite clearly didn't say what I did. It was as if they didn't even read my message.


img 2/5.0 24, Jun 2023

No Loyalty Acknowledgment

After making a few orders, not seeing any acknowledgement of loyalty or reward was surprising. Most online shops provide discounts, early bird access, or even points for repeat customers. There was no sense of value given to repeat business in this case. It would be a pleasure to see regular customers rewarded in some manner. At least a token gesture would enhance the overall perception and customer satisfaction. Loyalty programs can have a significant impact on retaining customers.


img 5/5.0 16, Jun 2023

Clear Return Policy

The return policy is well defined on the website, offering reassurance in the event of any problems with the order.


img 3/5.0 11, Jun 2023

Mixed Feelings on My Order

The process of ordering was easy, but my item came with a dented can. Customer support replied, but the fix took longer than I wanted. The product itself was okay, but the whole experience seemed a little strange.


img 2/5.0 07, Jun 2023

Confusing Return Instructions

Attempted to exchange a faulty product but was left confused by vague instructions and omitted information. There was no return label, and it was unclear whether return shipping would be covered. Had to request several times for a clear explanation. It should be an easier process.


img 4/5.0 02, Jun 2023

Transparent Pricing

Prices are clearly presented, with no surprise charges. The breakdown of charges at check-out was simple and uncomplicated.


img 2/5.0 30, May 2023

No Updates on Delayed Orders

Bought during a promotion phase, and the shipping was delayed. To top it off, no updates. No emails, no order page notice. Had to contact support to learn about a backlog. A simple update would have minimized frustration.


img 4/5.0 25, May 2023

Easy to Browse by Strength

I really like how easy it is to find products by strength level. Makes it simple to discover something that fits what I?m looking for. The flavor descriptions were also helpful and mostly accurate. Delivery took a bit longer than expected, but everything arrived in good shape. Will try some new flavors in my next order.


img 5/5.0 21, May 2023

Quick, Easy, and Reliable

The whole ordering process with Snus Imports Europe has been nothing but fantastic. They've obviously put emphasis on ease of use and reliability throughout their website. The website design is easy to navigate, the checkout is quick, and I received confirmation emails promptly. Shipping notifications were regular and made it easy for me to follow the package without anxiety. It came securely boxed, all in good condition and neatly packaged. The cans were new and had extended expiration dates, something that isn't always the case with other vendors. I bought a few flavors, and each of them matched the descriptions exactly?no strange aftertastes or variations. I also like that they have a large selection of strengths available, which allows you to customize your experience according to individual taste. This kind of control and quality guarantee makes me return time and again. Everything about this company says they care about doing business right, and that?s exactly what I?m looking for in a supplier.


img 1/5.0 14, May 2023

Limited Flavors in Stock

Was thrilled to see all the flavors listed, but nearly all were out of stock when I actually went to order. The variety appeared wonderful on the surface, but actual availability was not there. More realistic representation of availability on the website would be avoided in this kind of disappointment.


img 1/5.0 10, May 2023

Tracking Information Was Misleading

The tracking number initially given displayed movement, but after several days, there was no update. Contacted support to verify status, and they claimed it was in transit even though the last scan was days old. Finally, it came, but without any explanation of the delay. The lack of transparency and unclear updates made the order seem to be lost somewhere. Accurate tracking should be the norm.


img 4/5.0 05, May 2023

Smooth International Shipping

I was nervous to order because they're new and European-based, but shipping was seamless. The website gave me all the information I needed and checkout was smooth. I received notifications along the way, and everything came packaged well. The product itself was good?fresh, full of flavor, and did not disappoint. Shipping could always be quicker, but I feel it's reasonable considering the distance. They seem organized and efficient, which made the whole process stress-free. I?ll be back to try more flavors and maybe stock up on my favorites next time.


img 1/5.0 02, May 2023

Response Lacked Detail

When reaching out about a concern with an expired product, the response received was very general and didn?t acknowledge the specifics of the issue. It felt like a generic reply, not an effort to actually resolve the concern. More personalized responses are needed.


img 2/5.0 30, Apr 2023

Misleading Flavor Descriptions

The strong and refreshing mint flavor marketed ended up being weak and dull. I would not have picked it if I had known. Marketing must do a better job of keeping up with the product.


img 4/5.0 24, Apr 2023

Great Product, Limited Flavors

I greatly enjoyed the pouches I received?fresh and delicious. However, I felt the choice was somewhat limited when it came to more experimental or unusual flavors. Would be wonderful to have more options added.


img 5/5.0 20, Apr 2023

A Company That Truly Cares

One of the standout aspects of Snus Imports Europe is the obvious care they put into their service. It's not just about shipping a product?it's about the full experience. From a user-friendly site with well-written descriptions to consistent order tracking and incredibly fresh pouches, every part of my order felt carefully handled. I ordered a few different brands to test the waters, and I was impressed with each one. The strength was accurate, and the flavors weren?t overwhelming or artificial. You can tell their inventory is well maintained. Even better, the customer service team reached out a couple days after delivery to ask if I was satisfied. That kind of follow-up is rare and appreciated. I?ve had issues with other sites where I felt like just another transaction, but Snus Imports Europe actually made me feel like a valued customer. That?s what sets them apart for me.


img 2/5.0 13, Apr 2023

Small Issues Add Up

Every order has some small issues?delayed delivery, incorrect items, or misplaced guidelines. Individual, no big issue, but collectively they are frustrating.


img 5/5.0 10, Apr 2023

Dependable and Consistent Service

After a few orders, I can attest that this website provides reliable service every time. The product comes fresh, the shipping times are appropriate, and there are no strange fees or missing products. I always know what to expect when I order. That reliability is why I use them over the rest.


img 5/5.0 06, Apr 2023

Quality Products

Received products were fresh and of good quality. The packaging made sure everything reached me in good condition. Will certainly consider ordering again.


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