SmartMatch Insurance Agency, LLC
4.7/5.0
Michael Smith
5/5.0
06, Nov 2024
User-Friendly!
This website is super-friendly to use. I was able to find what I needed without all that hassle.
Nadia Singh
5/5.0
03, Nov 2024
Expert solutions and advice!
Choosing the right insurance would have seemed daunting without SmartMatch. The sense was that of having an advisor by your side. Their experts provided tailored solutions and walked me through the pros and cons of each option based on specific needs and budget. I appreciate their advice immensely as they really helped make the right decision for me?one I am sure of, and which reflects their commitment to customer satisfaction.
Fatima Al Fassi
5/5.0
25, Oct 2024
Excellent coverage options!
The 'SmartMatch offers a plethora of insurance options so that it would cater to various different needs. What struck me the most, though, is how much information one could get from each plan, which in turn allowed me to weigh out my choices with all the details necessary prior to making a decision. I could appreciate the way their team went beyond that and shared info. about coverage that I really need given the subtle considerations. The peace of mind with such comprehensive coverage must be priceless.
Samuel O'Brien
5/5.0
05, Sep 2024
First of all, exceptional customer service!
I cannot emphasize my delight at the customer service of SmartMatch enough. Right from when I first inquired to the finalization of my insurance plan, the representatives were with me every step of the way. They did not only aim at guiding me through the process but also made time to understand my specific needs to ensure that the insurance plan that I had suited my circumstances. It was a very pleasant process which normally is stressful.
Sarah Goldberg
5/5.0
03, Sep 2024
Prompt and Professional
They made the process of buying an insurance very easy and less intimidating especially for a first-time buyer like me. They are really prompt in answering any queries on time and deliver their work professionally.
Anna Schmidt
5/5.0
07, Aug 2024
Ease to Use
I had a very user-friendly experience with SmartMatch. Their website as well as the customer service interface is designed to make users work efficiently.
Piotr Nowak
2/5.0
20, Jul 2024
Overpromised and Underdelivered
Initially, SmartMatch's enthusiastic presentation and promises of comprehensive coverage and unparalleled support drew me in. However, as the process unfolded, the gaps between what was promised and what was delivered became glaringly obvious. The response times were much slower than anticipated, and several of my detailed questions about policy exclusions were met with vague responses that lacked the depth I was promised. When it came to claims processing, the delays and lack of clear communication compounded my frustration. This experience left me questioning the reliability of their customer service and their expertise in handling complex insurance needs.
Jamil Khan
5/5.0
13, Jul 2024
Specialized Insurance Solutions
SmartMatch delivered custom insurance solutions that precisely met my needs. The consultation they offered me was highly personalized and helpful.
Alexander Ivanov
2/5.0
21, Jun 2024
Processing Delay
I found it took too much time to sort out my documents. The customer care people were friendly enough, but the waiting time was a major setback for me. The thing is, such services should be more on time, mainly when one is handling so important a thing like insurance.
Nkosi Johnson
5/5.0
06, Jun 2024
Awareness and Adjustment
SmartMatch was very tolerant and accommodating of my special health needs. It guided me in various plans that well matched the requirements for my medical needs.
Sinead O'Connor
5/5.0
29, May 2024
Helpful and Courteous
The staff members at SmartMatch were always helpful and courteous. They ensured that I understood everything regarding the policies that I was showing interest in and were always available to clear up any doubts.
Ana Sofia Hernandez
5/5.0
22, May 2024
Comprehensive Options!
I was impressed by the options they gave me. It's easy for me to compare and choose the best plan for my needs.
Thea
5/5.0
15, May 2024
Trustworthy Service!
I totally trust them with my insurance needs. They have always given me good, reliable advice.
Aisha Mohammed
5/5.0
14, May 2024
Efficient and Trustworthy
SmartMatch was an extremely reliable service while I searched for health insurance. Their staff knew so much more about the different policies than I ever could have hoped to learn, and they were able to find one that fit my needs and budget perfectly. The entire process was smooth and efficient, and I really appreciated their dedication to finding me the best options.
Landon
5/5.0
04, May 2024
Amazing Service!
Quick and efficient! SmartMatch made the tough task of selecting the appropriate insurance quite easier. Highly recommending it!
Matteo Ferrari
5/5.0
02, May 2024
Comprehensive and Informative
SmartMatch offered a pretty thorough and insightful approach to selecting the right insurance. They provided detailed comparisons that made my choice much easier. Their knowledge of the insurance market is superb.
Raj Patel
5/5.0
01, May 2024
Professional and Courteous!
The staff is professional, and I always receive respect from them. They know how to do customer service.
Noah Schwartz
5/5.0
22, Apr 2024
Expert Advice Provided
I took insurance, and the maturity in the expertise of the SmartMatch team went a long way from the start. They guided me professionally to wade through the mess of the various insurance plans. I would recommend them mainly for their patience and excellent explanations.
Isabella Silva
5/5.0
18, Apr 2024
Goes the Extra Mile
SmartMatch really goes extra to ensure their clients get what they need. When I had a question about my policy, they answered it?and gave me even more information that may be important sometime in the future. Their proactive customer service is rare and greatly appreciated.
Mikhail Sokolov
5/5.0
09, Apr 2024
Expert Advice
The expert advice I received from SmartMatch was second to none. They know their stuff and it shows in the quality of their recommendations.
Emery
5/5.0
31, Mar 2024
Amazing Experience!
Customer support service was pretty helpful when I answered all my queries clearly and lead to making a very wise decision. Keep up the good work!
Chloe Dubois
5/5.0
27, Mar 2024
Highly Recommend!
Would highly recommend SmartMatch for their efficiency and expertise. They take the stress out of insurance shopping.
Laura Becker
5/5.0
12, Mar 2024
In-depth Product Knowledge
I was impressed with the in-depth product knowledge that the SmartMatch team possessed. They were able to answer all my questions with precise information.
Grace O'Malley
5/5.0
22, Feb 2024
Excellent Communication
The communication was excellent with SmartMatch. They maintained me informed at each stage and kept everything they were doing highly clear and concise.
Ronan
5/5.0
16, Feb 2024
Easy Process!
From start to finish, everything was smooth. Appreciate all the personal attention I received.
Carlos Gomez
5/5.0
15, Feb 2024
Fast and Easy Process
The process for getting an insurance policy from SmartMatch was very fast and easy. The streamlined approach done on my behalf saved me a lot of time and effort.
Lucia Rossi
3/5.0
14, Feb 2024
Disorienting Website Interface
It is quite confusing to a person who's not too handy with a computer in navigating their website. I could not find specific information and it took some time to get direct assistance from support team members. Website design should be more streamlined to enhance user experience.
Hana Kim
3/5.0
11, Feb 2024
Improve Communication
The service was good overall, but sometimes I felt kept out of the loop. After the initial setup, it took much longer than expected to hear any updates about my application status. The outcome was fine, but had I been informed proactively instead of being kept waiting, there would have been less anxiety.
Liam Wong
5/5.0
03, Feb 2024
Above and Beyond Support!
The level of support at SmartMatch went above and beyond my expectations. Once I hit a little problem with my paperwork, the team not only addressed it promptly but also kept me in the loop, all along the way. Their proactive approach when dealing with the problems, their availability to answer all of my questions, and their wholehearted care for my concerns were exemplary.
Chloe Martin
5/5.0
18, Jan 2024
Professional and Efficient
I was impressed by the professionalism and efficiency that prevailed in working with SmartMatch. My queries were handled with great expertise and guaranteed that I would feel supported throughout my journey to finding the best insurance plan.
Jasmine Tan
5/5.0
22, Dec 2023
Exceptionally Thorough and Supportive
Choosing the right insurance plan can be daunting, but SmartMatch turned this challenge into a reassuring experience. From my first interaction, the agents demonstrated an impressive depth of knowledge and a genuine willingness to understand my unique requirements. They not only provided me with a variety of options but also detailed explanations of the benefits and limitations of each, helping me make an informed decision. Their support didn't end with the purchase; they were proactive in managing my account and responsive whenever I needed assistance with claims. Their attention to detail and consistent follow-ups ensured that all my insurance matters were handled professionally and with personal care. SmartMatch has truly exceeded my expectations at every step, and I am thoroughly satisfied with their service.
Juan Carlos Rivera
5/5.0
12, Dec 2023
Reputable and Trustworthy
In a world where honesty is truly a scarcer thing, Smart Match shines out as one of the few vendors who can be trusted. Over the years I have relied on them to fulfill a myriad of insurance needs and they've never failed me. Transparency, the accuracy in the given information, and by the intents and purposes very ethical practice in their conduct make them first among equals for anyone with insurance solutions.
David Mwangi
5/5.0
06, Dec 2023
Cares and Responsive
SmartMatch was responsive and attentive to my needs. All of my concerns were addressed in time and always with so much care.
Tara O'Reilly
5/5.0
30, Nov 2023
In-Depth Analysis
The in-depth analysis that SmartMatch provided was really helpful. They broke down what different policy features do in detail to figure out what would best suit the flow of my lifestyle and my finances.
Sofia Petrova
5/5.0
27, Nov 2023
Highly Recommend
The effort that SmartMatch did in providing detail and the ease of the services they offered was impressive. I would definitely recommend SmartMatch to anyone interested in insurance.
Zoe Papadopoulos
5/5.0
25, Nov 2023
Empathetic Team
I love that the team at SmartMatch is compassionate and caring. They treated me with respect and kindness throughout the process.
Hui Ying Li
5/5.0
19, Nov 2023
Exceptional Customer Experience
Exceptional customer experience throughout all interactions with SmartMatch. From the helpful customer service to website navigation, the focus seemed to be to help the consumer.
Matteo
5/5.0
12, Nov 2023
Transparent and Honest!
I got what I wanted in terms of transparency. They presented all the terms that would have applied before actually signing them.
Nora Espinosa
5/5.0
11, Oct 2023
Invaluable Service
The service that SmartMatch provided us was invaluable. They made the rather confusing world of insurance much more accessible and understandable.
Fiona Cheng
5/5.0
27, Sep 2023
Personalized Attention
The one-to-one attention I received at SmartMatch was exceptional. They treated me as if my business was their business and answered all the questions with patience, thereby making me comfortable with my choices. Kudos to them for their personal service commitment.
Kenji Sato
5/5.0
10, Sep 2023
Customer Care Second to None
The customer care at SmartMatch is unparalleled. They did much more than promised, making sure I was happy and at ease with my insurance decision.
Oliver Hansen
5/5.0
11, Aug 2023
Excellent Service Efficiency
SmartMatch was very efficient about managing all my insurance needs. They were fast in understanding my need and presented an option that was both affordable and comprehensive.
Maya Ito
5/5.0
07, Aug 2023
Extremely Detailed
The way SmartMatch handled my inquiries was extremely detailed. Everything was factored into account to ensure that I know exactly what I am choosing and did not make any uninformed decisions. Such a meticulous approach to work instils much confidence about their services.
Waylon
3/5.0
06, Aug 2023
This needs more diversity.
While the service was helpful, the variety of insurance providers was less than what I expected. Expanding their partnerships would provide better options for customers like me looking for very specific coverage.
Mohammed Al-Hamadi
5/5.0
05, Jul 2023
Extremely Knowledgeable
The company at SmartMatch is quite knowledge. They have knowledge about policies and their in and outs, which was really helpful for navigating through complex terms and conditions.
Adelaide
5/5.0
03, Jul 2023
Highly Responsive!
They replied quickly to my questions. Reps are intelligent, patient, and has answered them well. Thanks again for the peace of mind!
Elif Dursun
5/5.0
27, May 2023
Neutral and Honest
I love the transparency and honesty SmartMatch used to treat me as a customer. I had no hidden fees or surprises, so I felt secure and respected.
Emily Johnson
3/5.0
20, May 2023
Technical Glitches
Happened to encounter some technical errors while trying to apply online. Had to make a few calls to sort the issues, which was a little frustrating. Once everything was sorted out, service was good, but it was such a hassle to get started.
Priya Desai
5/5.0
11, May 2023
Seamless Integration of Services
I was utterly astonished at how well SmartMatch could mesh their services to my needs. The handover from comparison of plans to signing them up is easy and communicated well. Their use of technology to simplify the process is efficiently direct.
Khaled Mansour
5/5.0
04, May 2023
Streamlined and Efficient
The process was streamlined and efficient. SmartMatch made it easy for me to compare plans and make an educated decision without any pressure.
Youssef Amir
5/5.0
03, May 2023
Responsible and Professional
SmartMatch is responsible and professional. Their advice was sound and very well-informed, which gave me confidence with my final insurance choice.
SmartMatch Insurance Agency, LLC
At SmartMatch Insurance Agency, LLC, we simplify Medicare for you. Understanding Medicare coverage options can be complex, but our straightforward method ensures you grasp all your choices. This helps you identify the plan and benefits that perfectly suit your needs. Our licensed insurance agents are neutral and dedicated to finding solutions that truly benefit you, not us. We're here to guide you through your Medicare journey with clarity and unbiased advice.
Address
120 W. 12th Street, Suite 1700
64105
Kansas City
United States
Website
smartmatch.com
Email
info@smartmatch.com
Telephone
888-411-7647
4.2/5.0
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