135 reviews found
img 2/5.0 20, Sep 2024

Disappointed

I had a bad experience. The part I received was defective, and the customer service didn?t respond for several days. It was a frustrating experience overall.


img 3/5.0 16, Sep 2024

Okay Product, Needs Improvements

The product was functional, but the installation instructions were unclear, making the setup a bit difficult. The product works now, but the process could have been smoother.


img 5/5.0 12, Sep 2024

Perfect Fit and Fast Shipping

The septic tank lid I purchased was a perfect fit, and it arrived on time. I was impressed with the speed of shipping and the product quality.


img 4/5.0 08, Sep 2024

Great Quality, Slow Shipping

The quality of the septic tank parts was great, but the delivery took longer than expected. Customer service was helpful, though, and they provided tracking updates.


img 5/5.0 04, Sep 2024

Very Reliable

My experience with Septic Solutions was excellent. The product was as expected, and it arrived on time. Installation was easy, and I had no issues. Highly recommend them.


img 4/5.0 31, Aug 2024

Good Service, Minor Delays

The product itself was top-notch, and the customer service was helpful. However, there was a slight delay in processing my order, but everything was resolved quickly.


img 3/5.0 27, Aug 2024

Good Product, Poor Shipping

The septic pump I ordered was great, but the shipping was much slower than expected. It took over a week to arrive, which was inconvenient.


img 5/5.0 23, Aug 2024

Excellent Quality

The septic filter I ordered was of excellent quality. It arrived quickly and fit perfectly. I had no issues with the installation. I would highly recommend Septic Solutions.


img 4/5.0 19, Aug 2024

Great, but Could Improve

The product was great and worked as expected, but I had some issues with the shipping process. The customer service team could improve their response time.


img 5/5.0 15, Aug 2024

Smooth Experience

From order to delivery, everything went smoothly. The pump was exactly what I needed, and it installed easily. Very satisfied and will return for future purchases.


img 3/5.0 11, Aug 2024

Average Experience

I received the right product, but it took too long to arrive, and the packaging could have been better. The installation went smoothly, but the wait was frustrating.


img 4/5.0 07, Aug 2024

Overall Satisfied

My septic system parts were of good quality, but there was a slight delay in shipping. Customer service was helpful when I reached out for updates.


img 5/5.0 03, Aug 2024

Excellent Service

The septic pump I bought was delivered ahead of schedule, and installation was straightforward. I?m very satisfied with both the product and the customer service provided.


img 2/5.0 30, Jul 2024

Not What I Expected

The product didn't perform as expected. I had high hopes, but it wasn?t as effective as I thought it would be. The customer service was also unhelpful when I reached out for a solution.


img 5/5.0 26, Jul 2024

Great Product and Service

Very pleased with my new septic tank riser. It arrived quickly, and the installation was easy. Customer service was great and answered all my questions promptly.


img 3/5.0 22, Jul 2024

Decent, but Some Issues

Septic Solutions offers good products, but my order had some issues. The filter didn?t arrive in perfect condition, though the customer service handled the return well.


img 4/5.0 18, Jul 2024

Good Quality, Slow Delivery

I?m happy with the quality of the septic pump I purchased, but it took longer than expected to arrive. Otherwise, everything else was fine with the purchase.


img 2/5.0 14, Jul 2024

Poor Communication

The product was fine, but the shipping was delayed. I had to reach out multiple times to get updates. The lack of communication was frustrating, and it made the experience less positive.


img 5/5.0 10, Jul 2024

Very Satisfied

Septic Solutions provided great service and delivered exactly what I needed on time. The product quality was excellent, and installation was a breeze. Will definitely buy from them again.


img 3/5.0 06, Jul 2024

Good, but Could Be Better

I purchased a septic filter, and while the quality was good, the delivery took longer than I anticipated. The customer service was hard to reach, which made the experience less enjoyable.


img 5/5.0 02, Jul 2024

Exceptional Quality and Service

My experience recently with Septic Solutions was outstanding. I purchased a septic air pump, and they sent it out right away. The pump is great quality?it was simple to install and has been running smoothly without any problems. Their customer service was also outstanding?super friendly and super knowledgeable. They made everything easy and stress-free. I'm extremely pleased with my transaction and will be a repeat customer.


img 5/5.0 28, Jun 2024

Highly Recommended

I would strongly suggest Septic Solutions to anyone seeking good septic products and superior customer service. I just bought a new septic tank lid, and the entire experience was perfect. The lid arrived on schedule, was simple to install, and is a perfect fit. The product quality is excellent, and the customer service department was extremely friendly and helpful. I am extremely satisfied with my experience and will keep doing business with them.


img 5/5.0 24, Jun 2024

Professional and Efficient

Septic Solutions provided a prompt and professional service when I purchased a replacement part for my septic system. The part was just what I needed, and it was sent out in a timely manner. I also liked the easy-to-follow installation instructions. When I did have questions, the customer service staff was responsive and helpful. I've had no problems with the product, and everything is working well. I'm extremely pleased with my experience and will return for future purchases.


img 5/5.0 20, Jun 2024

A Stress-Free Experience

Working with septic problems can be frustrating, but my experience with Septic Solutions was not. I purchased a new septic pump, and everything went smoothly from beginning to end. The site was easy to use, and my product was shipped quickly. The pump came well-packed, and the installation was effortless. It's working great, and I couldn't be more pleased with the service. I will use Septic Solutions for all future purchases.


img 5/5.0 16, Jun 2024

Efficient and Hassle-Free

I purchased a septic tank riser from Septic Solutions, and the whole experience was seamless and trouble-free. The site was easy to navigate, and I was able to find just what I needed easily. My order was quickly processed and shipped, and the riser came in excellent condition. The product is excellent quality, and it was simple to install. I did have a couple of questions, and their customer support was prompt to answer. I will certainly be going back to them for future septic requirements.


img 5/5.0 12, Jun 2024

Excellent Value for Money

Septic Solutions offered excellent value for the money when I bought a new pump for my septic system. The cost was affordable, and the quality of the pump was superb. It was delivered on time, and the installation was easy. I had some questions, and their customer service was extremely friendly in helping me through the installation. I am extremely satisfied with my purchase and would highly recommend them to anyone seeking septic system components.


img 5/5.0 08, Jun 2024

Great service and quick shipping.

I have had nothing but good experiences with Septic Solutions. I purchased a new septic filter, and it came within a few days. The item was well-boxed and in excellent condition. I also liked their customer service, which was responsive when I needed to ask them questions. The filter was simple to install, and everything is functioning wonderfully. I will be using Septic Solutions again in the future.


img 5/5.0 04, Jun 2024

Great Customer Support

Septic Solutions offered superior customer service when I needed assistance in choosing the proper part for my septic system. I phoned and spoke with an informed representative who helped me navigate my choices and assist me in making an educated decision. My order was quickly shipped and on time. The product installed easily, and it is functioning perfectly. I am extremely satisfied with the service and will look to Septic Solutions for future requirements.


img 5/5.0 31, May 2024

Exceeded Expectations

Septic Solutions was better than I expected. I needed a particular part for my septic system, and they had it. The website was simple to use, and my order was filled promptly. The part arrived in a matter of days, and I could install it immediately. It's working great, and I value the great customer service. I will definitely be recommending Septic Solutions to anyone who needs septic products.


img 5/5.0 27, May 2024

Excellent Service and High-Quality Products

I recently bought a septic tank lid and was impressed with the quality of both the product and service from Septic Solutions. The website was simple to use, and I received confirmation emails as soon as my order was processed. The lid arrived on time and was exactly what I needed. The quality was excellent, and installation was straightforward. The team was also very responsive to my inquiries. I?m very satisfied with my experience and will definitely shop here again.


img 5/5.0 23, May 2024

Great Experience from Start to Finish

My experience with Septic Solutions was great. I placed an order for a new filter for my septic system, and everything went smoothly from start to finish. The website was user-friendly, and I could see what was going on with my order every step along the way. The filter showed up right when it was supposed to, and it was easy to put in. Ever since, it's been functioning fine. The customer support was also great, always available to answer any query I had. I will come back for any future orders.


img 5/5.0 19, May 2024

Reliable and Knowledgeable

I just bought a septic filter from Septic Solutions, and I couldn't be more impressed with the product and the company. The ordering process was easy, and I got the product in a timely manner. When I had some installation questions, their customer service was extremely knowledgeable and patient. They guided me through the installation, and the product is working great now. Septic Solutions has been a very reliable and trustworthy company, and I will continue to go back to them for all my septic system requirements.


img 5/5.0 15, May 2024

Efficient and Professional Service

I am extremely satisfied with the service I got from Septic Solutions. I required a new septic pump, and their site was simple to navigate and find precisely what I required. I could order the item online, and shipping was quick. The pump came well-boxed and in great shape. I had some queries regarding how to install it, and their customer service staff was extremely professional and very clear in their instructions. The pump is performing wonderfully, and I couldn't be happier with my purchase. I'll be back for sure.


img 5/5.0 11, May 2024

Great Selection and Fast Shipping

I had been searching for a particular septic system component for some time, and Septic Solutions carried just what I was looking for. I was able to quickly locate the component I was seeking on their website, and the checkout process was quick and easy. My purchase arrived within a few days, and I was pleased with the packaging. The product was of good quality, and the installation was easy. Septic Solutions staff were also accommodating when I called with some queries. I will certainly use them again for my septic services.


img 5/5.0 07, May 2024

Reliable and Efficient

I've had Septic Solutions do all my septic system work, and I'm always impressed with how reliable and efficient they are. I just ordered a replacement air pump, and the experience was seamless from beginning to end. The product was received within the timeframe promised, and it was precisely what I had ordered. It was simple to install, and the pump has been working great. The customer service was excellent, responding to all my inquiries in a timely manner. I have no hesitation in using Septic Solutions for any future septic system requirements.


img 5/5.0 03, May 2024

Going Above and Beyond

Septic Solutions went beyond the call in all phases of my recent buy. I was looking for a particular septic component, and their customer support was extremely responsive in helping me find the right one. When I ordered it, they sent it out rapidly and kept me updated on what was happening every step of the way. The component was delivered on schedule, and it was precisely what I required. I had some additional questions, and their staff answered promptly and gave great advice. This is an excellent company, and I will be using them again.


img 5/5.0 29, Apr 2024

Impressive Customer Care

I'm extremely impressed at the quality of customer care at Septic Solutions. I recently purchased a new septic tank lid, and not only did it come on time, but the customer service department also called to confirm that it was the right part and that I was happy. The lid is top quality?it fit great and was a breeze to install. I've had no problems, and it's been working great. The entire process, from ordering to installation, was easy and hassle-free. I will surely refer them to others.


img 5/5.0 25, Apr 2024

Fantastic Service and Quality

Septic Solutions really came through on service and product quality. I purchased a septic tank riser kit, and the whole experience was seamless. The website was simple to navigate, and I got confirmation emails with status updates along the way. The kit was received in a timely manner, and all was as represented. Installation was easy, and the quality of materials was better than I expected. Customer service was also top-notch?friendly and attentive. I am completely satisfied with my purchase and will use them again.


img 5/5.0 21, Apr 2024

A Seamless Transaction

I experienced a seamless transaction from Septic Solutions when I purchased a new septic pump for my system. The site was simple to use, and I was able to locate the specific part I needed without any problems. The shipping was fast, and the pump was of great quality. The installation was straightforward, and the pump has been operating well with no problems. I also had excellent customer service when I had some questions. I highly recommend Septic Solutions to anyone who needs septic products.


img 5/5.0 17, Apr 2024

Great Experience from Start to Finish

Since the initial contact with Septic Solutions, I was most impressed with customer service. The people there made it easy to choose the best septic tank filter for my system, and the process for ordering was uncomplicated. I received the item in a timely manner, and the installation process was seamless. It has operated flawlessly ever since. I also loved the follow-up e-mail to check and make sure that things were functioning as they should be. This is a company that takes pride in their customers, and I'm very pleased with the whole process. I'll certainly be coming back for further requirements.


img 5/5.0 13, Apr 2024

Seamless Process

I had a seamless experience ordering a septic part from Septic Solutions. The website was easy to navigate, and my order was shipped promptly. The part was exactly as described, and installation was straightforward. I?m very pleased with both the product and the excellent customer service.


img 5/5.0 09, Apr 2024

Great Value

I ordered a septic tank filter from Septic Solutions, and it was a great value for the price. The product arrived quickly, and the quality exceeded my expectations. It was easy to install, and it?s been working perfectly since. I?m very happy with my purchase and the entire experience.


img 5/5.0 05, Apr 2024

Impressive Quality

I was extremely pleased with the quality of the septic parts I purchased from Septic Solutions. The order was delivered promptly, and the parts were simple to install. All functions perfectly, and I've had no problems. The customer service staff was also extremely courteous. Highly recommended!


img 5/5.0 01, Apr 2024

Reliable Products

I rely on Septic Solutions for all my septic system requirements. I recently purchased a new septic tank riser kit, and it was delivered in a timely manner. The quality of the components was superb, and the installation was easy. I'm extremely satisfied with the product and the excellent customer service I experienced.


img 5/5.0 28, Mar 2024

Efficient Service

Septic Solutions was great to deal with when I placed an order for a replacement filter for my septic system. The order was filled promptly, and the product was well-packaged and shipped on time. The filter functions flawlessly, and I have had no problems with it. I would highly recommend Septic Solutions for dependable septic products.


img 5/5.0 24, Mar 2024

Impressive Product

I purchased a replacement septic pump from Septic Solutions, and I'm highly impressed. The product itself is of excellent quality, simple to install, and functions flawlessly. Shipping was quick, and the customer support was highly supportive in making sure I had all the things I required for the installation. I will surely be placing another order from them.


img 5/5.0 20, Mar 2024

Wonderful Experience

I'm so happy that I selected Septic Solutions for my septic system requirements. I purchased a new top for my septic tank, and it was shipped right on schedule. The quality is exceptional, and the installation was easy. Their customer support was terrific and responded to all of my questions. I'm very pleased with the product.


img 5/5.0 16, Mar 2024

Easy and Efficient

Septic Solutions made it so easy to buy a new septic pump. The site was easy to navigate, and I was able to find just what I was looking for. The order was filled promptly, and the product performed as promised. The installation was easy, and I'm extremely pleased with the quality and performance of the pump.


img 5/5.0 12, Mar 2024

Satisfaction Guaranteed

I've utilized Septic Solutions a couple of times now, and I've never been let down. My last order came promptly, and the product was just what I was looking for. The customer support staff is always courteous and supportive, and they made sure my order was filled in a hurry. I'll keep using them for future orders.


img 5/5.0 08, Mar 2024

Great Customer Support

I had a problem with a septic component I purchased, but Septic Solutions resolved it quickly and hassle-free. Their customer service people were wonderful?answered my question right away and had a replacement shipped out no problem. The replacement arrived in great shape and functioned beautifully. Extremely pleased with my experience!


img 5/5.0 04, Mar 2024

Perfect Fit

The septic tank lid I purchased from Septic Solutions was a perfect fit and was simple to install. I'm extremely satisfied with the product quality, and it arrived on schedule. I also enjoyed their top-notch customer service when I had some questions regarding installation. I will use them again for sure.


img 5/5.0 29, Feb 2024

Fast and Efficient

I purchased a septic riser kit from Septic Solutions, and I couldn't be happier. The kit arrived promptly and was in great shape. The installation was easy, and the components were of very high quality. I will use Septic Solutions for my septic requirements from now on.


img 5/5.0 25, Feb 2024

Exceptional Quality

Septic Solutions gave me great service and a wonderful product. I required a new filter for my septic system, and they assisted me in choosing the ideal one. The product was delivered promptly and was simple to install. The filter is excellent quality and performing perfectly. I'm extremely satisfied with my experience.


img 5/5.0 21, Feb 2024

Reliable and Trustworthy

Septic Solutions went above and beyond. I requested a new air pump replacement, and it was delivered promptly and in pristine condition. It was simple to install and is working flawlessly. I had some questions regarding maintenance, and their customer service was extremely informative and friendly. I'm a repeat customer now.


img 5/5.0 17, Feb 2024

Great Experience

I ordered a septic tank lid from Septic Solutions, and everything went smoothly. The product arrived promptly, and the quality was top-notch. It was easy to install, and I?ve had no issues with it so far. I?m really happy with my purchase and will continue to use their services in the future.


img 5/5.0 13, Feb 2024

Excellent Service and Quality

I had a great experience with Septic Solutions. They assisted me in choosing the correct replacement part for my septic system, and the part was delivered on time. It was simple to install and has been functioning perfectly. The customer service was helpful and courteous. I would strongly recommend them to anyone who needs septic products.


img 5/5.0 09, Feb 2024

Efficient and Reliable

Septic Solutions is always the dependable place to go for septic parts. My latest order was a new pump to replace an old one, and it was received promptly. Installation was simple, and the pump has been functioning perfectly. Customer service was quick and knowledgeable when I needed some advice. I am extremely pleased with my experience.


img 5/5.0 05, Feb 2024

Great Products, Great Service

I'm so impressed with Septic Solutions. I purchased a septic filter, and it arrived in a timely manner. The filter was of excellent quality and performed as expected. Their customer service was very quick to respond when I had an installation question. I'm extremely satisfied with my purchase and will certainly be back for future requirements.


img 5/5.0 01, Feb 2024

Prompt Delivery

I recently purchased a septic tank riser kit from Septic Solutions, and it was delivered much faster than I anticipated. The kit contained all the parts required for installation, and the materials were high quality. The customer service staff was simple to contact and very accommodating with my inquiries. All in all, a very pleasant experience, and I will be using them again.


img 5/5.0 28, Jan 2024

Great Value for Money

I am so impressed with my last purchase from Septic Solutions. The septic pump I had purchased was at a reasonable cost, and it is top of the line in quality. The installation was very easy, and it has worked perfectly. Everyone at Septic Solutions was extremely friendly and kind in helping me with my purchase. I'll be back and ordering again and again.


img 5/5.0 24, Jan 2024

Quick Resolution

I did experience a problem with a septic pump that I purchased from Septic Solutions, but the customer support staff resolved it in a professional and expedient manner. They replaced the part immediately, and the pump has worked fine ever since. I am thoroughly impressed with their dedication to customer satisfaction and will definitely continue to conduct business with them.


img 5/5.0 20, Jan 2024

Great Selection

Septic Solutions has an excellent line of products. I required a new filter for my septic system, and I was able to locate what I required on their site. The transaction went smoothly, and the product arrived when promised. Installation was easy, and the product has been functioning well. I highly recommend Septic Solutions for anyone who requires septic parts.


img 5/5.0 16, Jan 2024

Fast and Friendly

I've been doing business with Septic Solutions for some time now, and I'm always satisfied with their product and service. I recently ordered a new septic air pump and had it shipped very efficiently. When I had a question regarding installation, their customer service was courteous and helpful, walking me through the process. It all functions perfectly now, and I will be doing business with them again.


img 5/5.0 12, Jan 2024

Outstanding Quality

I recently purchased a new septic tank lid from Septic Solutions, and I am very impressed with the quality. It came exactly as described, was simple to install, and the perfect fit. The customer service staff was prompt and ensured my order was processed in a timely manner. I'm very pleased with both the product and the service.


img 5/5.0 08, Jan 2024

Reliable and Efficient

Septic Solutions has gained my confidence. I just bought a replacement pump for my septic system, and the transaction was hassle-free. The personnel was courteous, and the shipping was speedy. The product came well packed, and it has been performing well since then. If you want to get good service and quality products, don't look elsewhere but at Septic Solutions.


img 5/5.0 04, Jan 2024

Highly Satisfied

I couldn't be more pleased with my Septic Solutions purchase. The customer service was top-notch, and they assisted me in locating just what I required for my septic system. The product was shipped promptly and was simple to install. I've been using it for months now, and it functions perfectly. I will be a repeat customer in the future for sure.


img 5/5.0 31, Dec 2023

Seamless Experience

I've had a great experience with Septic Solutions. Easy and efficient process from beginning to end. I purchased a new septic tank riser kit, and it was delivered perfectly. The installation was simple for the kit, and I received everything I needed. Excellent customer service, speedy delivery, and top-quality products. I will definitely use them again.


img 5/5.0 27, Dec 2023

Excellent Customer Service

Septic Solutions had excellent customer service. I was struggling to locate the correct part for my septic system, and their staff was so patient and knowledgeable in helping me. They made the whole experience stress-free, and the part came earlier than expected. The product is of high quality, and I'm extremely satisfied with the service I got. Highly recommend them to others.


img 5/5.0 23, Dec 2023

Top-Notch Quality

I just bought a septic air pump from Septic Solutions, and I am extremely impressed. The pump installed easily, and it has worked flawlessly. The employees were professional and made sure I received the right product for my system. Shipping was quick, and the quality of the product is top-notch. I will surely use Septic Solutions again in the future for any requirements.


img 5/5.0 19, Dec 2023

Fantastic Service

I had an absolutely great experience with Septic Solutions. The staff was super informative when I called to inquire about parts for my system. They assisted me in selecting the appropriate replacement filter, and it was delivered on schedule. The product performs well, and I couldn't be happier with both the service and product quality. Highly recommend!


img 3/5.0 15, Dec 2023

Okay But Could Improve

The component I purchased functioned perfectly, but it arrived way too slowly. I didn't receive any transparent shipping status update, and it generated way too much stress. The product was of high quality, but the service has room for improvement.


img 2/5.0 11, Dec 2023

Very Disappointed

I purchased a septic tank cover, and it came to me broken. I contacted customer service for a return, and it was more of a hassle than it should have been. The quality of the product was fine, but the bad service made this such an aggravating experience.


img 3/5.0 07, Dec 2023

Decent Quality, But Issues

I had my order fulfilled by Septic Solutions, and the product quality was okay. The shipping took a long time, though, and I kept having to contact them several times to even find out anything about it. It wasn't an easy experience, but once it was installed, the product worked fine.


img 1/5.0 03, Dec 2023

Awful

I also ordered a component from Septic Solutions, which took more than two weeks to arrive. It arrived and turned out to be the incorrect part, and customer service wouldn't respond to let me resolve it in a timely manner. I'm really disappointed with the whole experience.


img 2/5.0 29, Nov 2023

Unpleasant Experience

The item that I ordered was late and not well packaged. The quality of the part was fine, but it wasn't where I would have liked it to be for the price. When I complained to customer service about the tardiness, they were not helpful, and this left me annoyed with the entire experience.


img 3/5.0 25, Nov 2023

Decent, but Frustrating

The pump I purchased performed as I expected, but the shipping experience was a nightmare. The item was late to arrive, and I had to continually follow up with them. The item was okay, but the aggravation from the tardiness kept me from wanting to order from them again.


img 2/5.0 21, Nov 2023

Poor Experience

My shipment took a whole week to arrive without any notice. I tried and tried to call customer service, but they did not return my calls soon enough. The item itself was good, but the delay and noncommunication made the experience a poor one.


img 1/5.0 17, Nov 2023

Very Disappointed

I requested a pump replacement, and when they sent it to me, it was broken. I called them, but I never got a straight response for weeks. In the end, I ended up buying a new pump from a different company. I regret having used Septic Solutions and would not suggest that anyone use them.


img 3/5.0 13, Nov 2023

Okay Product, Poor Support

The product itself was good, but Septic Solutions' support was a letdown. I had some questions regarding the installation, and nobody from customer service replied promptly. If you need help, be prepared to wait. The quality was okay, but the support wasn't.


img 2/5.0 09, Nov 2023

Unresponsive Company

The septic system filter I bought did not come on time, and when I contacted customer support, they did not get back to me until days later. I was not happy with how unresponsive they were. Although the filter itself worked well once it came, the lack of communication made this a bad purchase.


img 3/5.0 05, Nov 2023

Okay, but Could Be Better

The product I ordered from Septic Solutions was good, but the customer service was poor. They did not inform me about my order, and when I contacted them, they took their time to respond. Although the product functioned, the experience as a whole was less than desirable.


img 2/5.0 01, Nov 2023

Not Worth the Price

I bought a component from Septic Solutions, but it was not well packaged, and the quality was not as high as I expected for the price. The product functioned okay for a period of time, but I began to have problems soon after. I would have expected more for the price.


img 1/5.0 28, Oct 2023

Horrible Experience

I purchased a septic pump, and it came defective. Customer service was useless and kept asking me to wait a few more days. After weeks of persistent follow-ups, I finally received a refund. It's been a nightmare from beginning to end, and I won't be ordering from them again.


img 3/5.0 24, Oct 2023

Decent, but Not Perfect

The Septic Solutions products are alright, but it took longer to get them than anticipated. I had no update for some time. The product is okay, but the lack of communication and delay left me frustrated and unsure if I would be using them again.


img 2/5.0 20, Oct 2023

Not Satisfied

I had ordered a septic tank pump, but the installation process was troublesome. The instructions were confusing, and when I contacted them for assistance, the response was sluggish. After finally installing it, it did not function well, and I was left with a lot of frustration.


img 2/5.0 16, Oct 2023

Not Worth the Trouble

I bought a septic tank lid from Septic Solutions, and although the product itself is good, the shipping experience was a nightmare. The tracking information never changed, and I had to call them several times to get any response. It arrived weeks after it was supposed to, and I had to cancel other activities due to the delay. A very frustrating experience that I would not do again.


img 1/5.0 12, Oct 2023

Unresponsive and Unreliable

I am very upset with Septic Solutions. I placed an order for a part, and after waiting a few days, it still hadn't been shipped. I called customer service several times, and no one answered. When the part arrived, it didn't function at all. The fact that they never called me back and their horrible customer service shows that they don't care about their customers. I will never place another order with them.


img 2/5.0 08, Oct 2023

Cheap Quality Parts

I bought a septic pump replacement unit from Septic Solutions, and the quality of the pump was extremely disappointing. It began causing problems within just a few months of being put in. I contacted the company, and all they could give me was a minimal warranty, which didn't even cover the cost of replacement for half. I am extremely dissatisfied with my purchase and will go somewhere else next time.


img 1/5.0 04, Oct 2023

Awful Experience, Do Not Recommend

I would not advise anyone to use Septic Solutions. I placed an order for a costly pump for my septic system, and when it came, it was the wrong model. I spent hours on the phone with customer service, and they were rude and useless. After going back and forth for a week, they eventually offered to give me a refund, but it was a complete waste of time. Avoid this company.


img 2/5.0 30, Sep 2023

Frustrating Delays and No Updates

I placed an order for a replacement septic filter, but the shipping was very slow. None of the people at Septic Solutions gave me any information, and I had to call them repeatedly to ask where my order was. It took nearly two weeks before it arrived, and the product was only satisfactory. The aggravation of the experience made the entire process frustrating and not worth it.


img 1/5.0 26, Sep 2023

Total Waste of Money

I purchased a septic tank riser kit, and it was damaged when it arrived. I rang customer service and was assured that I would be sent a replacement, but more than two weeks went by before it came. The replacement still didn't work correctly, and now I have a useless piece of equipment. The whole process has been completely chaotic and wasteful of money and time. The non-communication from their staff is deplorable.


img 2/5.0 22, Sep 2023

Poor Quality and Service

I've had a persistent problem with the septic air pump that I purchased from Septic Solutions. It began to malfunction within six months of operation. When I reached out to them for assistance, they took an eternity to respond. They weren't very cooperative even when they got back to me, and the only solution they provided was a partial refund. It's exasperating working with a company that doesn't support its product. I would not recommend them.


img 3/5.0 18, Sep 2023

Okay, But Lacking in Details

The product itself that I purchased from Septic Solutions was good, but the instructions for its installation were unclear and ambiguous. It took me hours trying to determine how to install the component, and even with contacting their customer support, I did not get useful advice. Though they did send the part that I required, the experience was far too stressful and annoying. It was not as smooth as I had expected.


img 1/5.0 14, Sep 2023

Worst Experience

I had a horrible experience with Septic Solutions. I had ordered a replacement pump, and it took an eternity to show up. When it finally showed up, the component was broken. I called customer support and was subjected to rude replies and no sincere attempt to assist. They were not willing to pay for the return shipping, and I had a broken product and a bunch of frustration to deal with. I will never again use this company.


img 2/5.0 10, Sep 2023

Disappointing Customer Service

I purchased a septic aerator from Septic Solutions, and the product itself is okay but customer service was hell. The order took more than a week to ship with no contact from them. I had to follow them up several times before I got a reply. When the product arrived, it failed to perform. The return policy was cumbersome, and I had to endure rude staff. Extremely disappointed overall.


img 4/5.0 06, Sep 2023

Reliable Products

I have generally been pleased with Septic Solutions. The product that I bought was of superior quality, and installation was fine without any hassle. The sole reason why I've not reviewed Septic Solutions with 5 stars is I wanted more regular updates while in shipping.


img 5/5.0 02, Sep 2023

Wonderful Service

I had a wonderful experience with Septic Solutions. They assisted me in selecting the correct septic parts, and the shipping was quick. The parts have been functioning flawlessly, and the customer service department was always available to help when needed.


img 5/5.0 29, Aug 2023

Impressive Quality and Service

The septic tank riser I bought was of high quality, and installation was a breeze. Septic Solutions has wonderful service and good products. I'm satisfied with my purchase and would recommend them to others.


img 4/5.0 25, Aug 2023

Good, but Room for Improvement

Septic Solutions shipped the correct pieces for my septic system, and they were good quality. I would have liked a bit more information about installation, though. Their site could be a little more consumer-friendly as well. Nonetheless, it was an okay experience.


img 5/5.0 21, Aug 2023

No Complaints

I've not had any problems with Septic Solutions. I was treated professionally, and received the right items in a reasonable time. Everything fit perfectly in my system, and I am completely satisfied with the service.


img 5/5.0 17, Aug 2023

Excellent Quality

I was extremely pleased with the septic pump that I purchased from Septic Solutions. It came on schedule and was simple to install. It has worked flawlessly since the installation. I will most certainly use them for future septic purchases.


img 5/5.0 13, Aug 2023

Top-notch Service

Septic Solutions provides top-notch service every time. I?ve ordered from them multiple times, and each time the process has been smooth and professional. Their products are reliable and have worked well in my system. Highly recommend their services!


img 4/5.0 09, Aug 2023

Good Service, Room for Improvement

The septic system components I bought were excellent, and they were delivered in a timely manner. The customer service was good too, although I believe they can do better on response times for questions. Nevertheless, an overall good experience.


img 5/5.0 05, Aug 2023

Seamless Experience

From order to installation, my Septic Solutions experience was flawless. The product itself was just what I required, and it came in immaculate condition. The instructions for installation were straightforward and simple. Extremely pleased with my purchase!


img 5/5.0 01, Aug 2023

Fast and Effective

Septic Solutions delivered exactly what I needed when my pump failed. I purchased a replacement, and it was shipped with no delay. The product was of top quality, and the installation was easy. Extremely satisfied with the whole process!


img 5/5.0 28, Jul 2023

Professional and Reliable

I've hired Septic Solutions for all of my septic system needs, and I'm continually amazed at how professional and reliable they are. Their products are long-lasting, and the service is superior. I completely trust them with my septic system.


img 5/5.0 24, Jul 2023

Great Customer Support

Septic Solutions' customer service was great when I experienced a problem with a part I had purchased. They responded and resolved my issue in no time. The product itself was excellent, and I'm highly pleased with what I bought.


img 4/5.0 20, Jul 2023

Good Products, Slow Shipping

The Septic Solutions products that I received were great, and they performed wonderfully. But I did have a slight shipping delay, and I was a little frustrated with that. Regardless, the customer service and product quality made it worthwhile.


img 5/5.0 16, Jul 2023

Highly Satisfied with Service

Had a great experience with Septic Solutions. They were very informative and assisted me in choosing the correct parts for my septic system. The shipping was quick, and the parts were excellent quality. Will return for future needs.


img 5/5.0 12, Jul 2023

Great Value for Quality

Septic Solutions provided excellent value for the septic tank parts I bought. The quality was superb, and the cost was extremely affordable. I experienced no problems with the shipping, and everything arrived intact. Would strongly recommend them to anyone seeking septic solutions.


img 4/5.0 08, Jul 2023

Good Experience, Slight Delay

My Septic Solutions experience was generally good. The products were just what I required and the customer service was good. My order, however, was delayed by a couple of days. It wasn't a massive problem, but mentionable for future orders.


img 5/5.0 04, Jul 2023

Quick and Efficient Service

Septic Solutions was fast and effective. My new septic pump order was delivered on schedule, and installation was extremely simple. The customer service people were also courteous and responded to all my inquiries. Overall great experience.


img 4/5.0 30, Jun 2023

Reliable but Could Improve on Communication

Septic Solutions got my order to me promptly, and the products were quality. I did have some problems with communication when I had additional questions. It took a few tries to get a response, but once I contacted them, they were very assistive and helped me with my problem.


img 5/5.0 26, Jun 2023

Perfect Fit

I purchased a tank riser from Septic Solutions, and it worked great. The product is wonderful quality, and I did not have any trouble installing it. The people at Septic Solutions were very courteous and assisted me in locating exactly what I needed. I strongly recommend them.


img 4/5.0 22, Jun 2023

Good Value

I bought a replacement part for my septic system from Septic Solutions, and it was a fair price. The product performed well, and I liked the quick shipping. I would have liked more complete instructions for installation, though. Otherwise, all in all a good experience.


img 5/5.0 18, Jun 2023

Excellent Products and Service

I have been a customer of Septic Solutions for many years, and each experience has been wonderful. They have great-quality septic tank components and always give quick, quality service. My latest order was no different. Shipping was quick, and all items arrived in pristine condition.


img 5/5.0 14, Jun 2023

Reliable and Trustworthy

Septic Solutions truly delivered for me when I needed a replacement pump for my system. The product quality was superior to what I expected, and the installation was easy. Their team also offered great guidance throughout the process. I will surely use them again for future requirements.


img 4/5.0 10, Jun 2023

Good Service, Fast Delivery

My experience with Septic Solutions was excellent overall. I purchased a part for my system and had it delivered sooner than anticipated. The product was just as described, but I took off a star because the packaging could have been slightly improved to avoid possible damage in shipping.


img 5/5.0 06, Jun 2023

Fantastic Experience

I purchased a septic air pump from Septic Solutions. It came right away, installed easily, and has been running perfectly. Had a small problem, but their customer service group was super responsive and fixed it in no time. Very satisfied with the whole experience!


img 5/5.0 02, Jun 2023

Very Pleased

I was very happy with the septic tank filter I bought at Septic Solutions. Easy to install and has been running flawlessly since installation. Their customer service was also super responsive when I had questions. Highly recommend!


img 4/5.0 29, May 2023

Good Service

The service from Septic Solutions was good. The product I purchased was as described, and the shipping was prompt.


img 5/5.0 25, May 2023

Excellent Products

Purchased a septic tank cover from Septic Solutions, and it was just what I required. The quality is superb, and it fit perfectly.


img 4/5.0 21, May 2023

Satisfied with Purchase

I am pleased with my purchase at Septic Solutions. The quality of the product was good, and shipping was timely.


img 5/5.0 17, May 2023

Great Service

Septic Solutions was great to deal with. They assisted me in locating the correct parts for my septic system, and all arrived as hoped.


img 4/5.0 13, May 2023

Good Experience

Had a good experience with Septic Solutions. The product I purchased was as advertised, and the shipping was reasonable.


img 5/5.0 09, May 2023

Highly Satisfied

I purchased a septic tank filter from Septic Solutions, and it came when promised. The filter was simple to install and has performed wonderfully.


img 4/5.0 05, May 2023

Good Quality Products

The products I purchased from Septic Solutions were of good quality. The only reason I didn't give 5 stars is that the shipping took a bit longer than expected.


img 5/5.0 01, May 2023

Excellent Customer Service

Had a problem with a part I had ordered, and the customer service at Septic Solutions was great in solving the issue quickly.


img 4/5.0 27, Apr 2023

Satisfied Customer

I bought a septic tank riser kit from Septic Solutions. The kit was intact, and the instructions for installation were clear. In general, I am satisfied with the product.


img 5/5.0 23, Apr 2023

Quality Products and Fast Shipping

Placed an order for a replacement pump with Septic Solutions, and it came in promptly. The pump is good quality and has performed well since the installation.


img 4/5.0 19, Apr 2023

Good Experience

I had a good experience with Septic Solutions. The product that I purchased arrived promptly, and the quality was as anticipated. I would think about using them again in the future.


img 5/5.0 15, Apr 2023

Professional and Knowledgeable

The team at Septic Solutions was professional and knowledgeable. They helped me select the right septic tank filter for my system, and the installation was seamless.


img 5/5.0 11, Apr 2023

Highly Recommend

I bought a jet aerator from this company because it seemed to be of good quality and the price was reasonable. It did not last even a year and a half before the motor died. There is nothing wrong with my system (recently checked professionally). This is totally unacceptable. This is clearly because of poor quality or fault. The company is extremely hard to communicate with. It is impossible to get them to reply to emails or online questions. I was even informed by an employee that the online query does not work. I sent the photo as they asked me to and inquired via email. I also followed up two weeks later as they did not reply (once again). Then I finally received the answer that they were going to apply a credit of $63.75 towards a new motor that was priced at $325 leaving me to pay out of pocket another $261.25 for the same exact unit. An upgrade would naturally be additional cost, but I could keep the grand $63.75 credit towards that (sarcasm most definitely intended). I attempted to discuss it with them but was merely emailed a copy of their terrible prorated warranty that clearly only covers around 13% of the purchase price for the time frame that mine failed under ($475 purchase price; $63.75 credit). I don't know how this company has an A+ rating when they won't back up their product and they have so many similar complaints online and on the BBB site. What a group of scam artists!


img 4/5.0 07, Apr 2023

Reliable and Efficient

Septic Solutions gave me a prompt and efficient service when I required a new aerator for my septic system. The product was of good quality, and installation was easy.


img 5/5.0 03, Apr 2023

Exceptional Service and Quality Products

I received a replacement air pump I ordered from Septic Solutions in 2.5 business days using standard delivery. The pump is great and easier to repair than our previous one.


Septic Solutions

Looking for top-quality septic system parts? Shop over 1,500 products online, from septic pumps to risers, covers, and more. With the lowest prices guaranteed, you can trust us for all your septic needs. Plus, enjoy FREE Same Day Shipping on every order! Don't compromise on quality get the best deals and fast delivery today!

Address
314 W Center Street
62424
Dieterich
United States

Website
septicsolutions.com

Email
sales@septicsolutions.com

Telephone
877-925-5132

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