img 5/5.0 04, Nov 2024

Excellent!

Superb service. Fast, efficient, and reliable. Using it monthly without any issues.


img 4/5.0 16, Oct 2024

Good Experience

I have done the SendWave several times sending it to India, and each time has been good. The rates are better than others.


img 2/5.0 15, Oct 2024

Unreliable Recently

Experienced several delays recently with no proper explanation from support. Very disappointing.


img 5/5.0 14, Oct 2024

Reliable and Safe

I use SendWave to send money to my family in India, and it has been a reliable service. Transfers are safe, and the app explicitly mentions the exchange rate and fees upfront. Their customer service is also very responsive, so it's easy to resolve problems quickly.


img 2/5.0 04, Aug 2024

Unresolved Issues

Hardly ever issues are solved across transactions. Customer service is not satisfactory.


img 4/5.0 14, Jul 2024

Simple and Effective

The easy app interface and quick speed to transfer make SendWave my top choice.


img 5/5.0 12, Jul 2024

Great Service

Great service with excellent rates and speedy transactions. I've always been using SendWave to send money to the Philippines, always hassle-free experiences. The application interface is clean and easy to navigate; thus the whole process is convenient and quick.


img 5/5.0 29, Jun 2024

Reliable Service

I have been using SendWave for over a year to send money to Uganda. It has always been a trustworthy service whenever I've needed it. The transactions are secure, and one of the most competitive rates. The customer care is also very useful every time I am having questions.


img 1/5.0 19, Jun 2024

Very Disappointed

My recent experiences with SendWave have been very disappointing. There were multiple instances where transactions to the Philippines took far longer than promised, causing significant inconvenience. Furthermore, the responses from the customer support were inadequate and slow, leaving me without proper solutions or explanations. It's frustrating to deal with such poor service when dealing with sensitive matters like money transfers.


img 2/5.0 23, May 2024

Very Inconsistent

It has become really inconsistent in the services. All the time, there is a delay plus no communication at all.


img 5/5.0 15, May 2024

Always Great

It's always a great experience when using SendWave. The app is very user-friendly, and they have good exchange rates.


img 5/5.0 13, May 2024

Top Choice for Transfers

I use SendWave to send money to my family in India, and so far it's been a highly reliable service. The transfer is secure, with the app providing all the necessary information related to the exchange rates and fees beforehand. Their customer service is highly responsive, so any issues are resolved very quickly as well.


img 2/5.0 05, May 2024

Annoying Delay

The last few transactions were frustratingly delayed with SendWave, trying to transfer money to Brazil. Preceding this, the time to complete a transaction was minutes. Today it is unclear at times, taking days without warning or clearer explanations from the support team. The reason was major problems because my family needs the funds to care for everyday necessities, and the downtime of the app also kept arising and made matters worse. In general, the reliability has decreased and I am sure to look for other services to switch if this isn't amended.


img 5/5.0 26, Apr 2024

Always Trustworthy

Fantastic service! SendWave never disappointed me. I always send money to Kenya through them. They have competitive rates and safe transactions.


img 5/5.0 16, Apr 2024

Excellent Rates and Service

I use SendWave to send money to Colombia very frequently. Besides competitive rates, the quality of service is great. The transactions are fast, and the app is very user-friendly. It's my go-to option whenever I need to transfer money internationally.


img 5/5.0 14, Apr 2024

Reliable

SendWave is reliable and very easy to use. I regularly send money to Jamaica, and it's always a smooth process.


img 2/5.0 09, Apr 2024

Frustrated

I get frustrated with the frequent delay and unclear communication regarding my transactions with SendWave.


img 5/5.0 02, Apr 2024

Happy Customer

I use SendWave nearly every day. I am satisfied with their service. The transfer speed is fast. Fee charges are not something I worry about. Plus, the support team will always help you with any issues you might have. Sending money to the Caribbean hassle-free.


img 2/5.0 15, Mar 2024

Quality has decreased

The quality of service has dramatically decreased over time. Now exploring options.


img 4/5.0 07, Mar 2024

Effective and Quick

SendWave gets it done. Appreciate the low fees and quick processing times.


img 4/5.0 26, Jan 2024

Highly Recommended

Great rates and incredibly quick transfers. I have been using it for over a year now, and it's been consistently good.


img 5/5.0 18, Jan 2024

Highly Recommend

Highly recommend SendWave for anyone looking to send money abroad. The app is very user-friendly, and the speed of transfer is lightning-fast. Their customer service is exceptional ? always helpful and polite. This is a huge plus. I have used other services before, but SendWave stands out concerning efficiency and reliability.


img 5/5.0 14, Jan 2024

Excellent performance

The best company around for international money transfers. Have sent money to South Africa with no issues at all. Best rates and exceptional transfer speed. Customer support is also accessible and helpful when needed. It's a joy when customer satisfaction is paramount.


img 5/5.0 29, Dec 2023

Reliable and User Friendly

I have been using SendWave for the past two years in order to send money to my family in Brazil. The reliability of the service is unmatched. The app is very friendly, and just a few taps get everything done. It goes to show that their fees are transparent, but exchange rates are pretty favorable. And customer service is always so friendly and ready to help; it is one of the reasons why SendWave is an absolute necessity for my foreign financial transactions.


img 1/5.0 26, Dec 2023

Not good

Competitive rates aside, the main problem I have had with them is disparities in transaction times and customer service. There were times when my money got stuck, thanks to unclear information from the support team. The last instance was a transaction to Mexico; it took so long that even several days had passed, the transaction was not completed. It really put me out of sorts and on edge. On the day I needed the problem solved, customer support was uncooperative, giving me generic, repetitive responses instead of solving the matter at hand. Lapses such as these will not be tolerated in this business of dealing with people's hard-earned money. So, come on, SendWave, get your act together and polish up your service delivery and customer support.


img 2/5.0 20, Dec 2023

Not Recommended

Not recommended for recent experiences. Too many problems.


img 2/5.0 09, Dec 2023

Poor handling of transactions

Transactions are poorly handled. Needs better management and more prompt service.


img 4/5.0 29, Nov 2023

Good Rates

Good exchange rates and fast transactions. The service is really efficient, and I'm pretty satisfied.


img 5/5.0 24, Nov 2023

Top Notch

Excellent service! Quick transfer and very low fees. It's a lifesaver for quick needs.


img 5/5.0 09, Nov 2023

Beyond Expectations

SendWave has always gone above my expectations. I send money to my relations in the Philippines, and they always make it seamless and easy. The app is intuitive, and it does inform me exactly of all fees and exchange rates before confirming the transfer. The customer service team is amazing?always there and ready to help with anything that would be needed.


img 5/5.0 06, Nov 2023

No nonsense, extremely detailed

As someone who is often required to make remittances to family members back home in Kenya, I would say SendWave is a very reliable company. The application is easy to use, and they provide you with everything at the same time. The cost of transferring money is fair, almost immediate, and there has never been much reason for me to complain. The best part is their detailed customer service that always manages to solve my queries on time.


img 5/5.0 05, Nov 2023

Trustworthy

Trusted service to send money to the Philippines. The customer service is always helpful and responsive.


img 2/5.0 01, Nov 2023

Frustrating

Transfers are no longer as quick as advertised. Frustrating when you rely on timely deliveries.


img 5/5.0 23, Oct 2023

Trustworthy and Efficient

I have been sending money to my relatives in Bangladesh for the past two years by using SendWave. Reliability, efficiency, and the best rates are what characterize this service. The app is very user-friendly, and the customer service team is always attentive and helpful.


img 5/5.0 15, Sep 2023

Quick and Easy

Sending money to my friends in Kenya has never been easier, thanks to SendWave: quick transaction time, a straightforward process, and relatively low fees, which keep the exchange rates better than many services I used previously. I appreciate the ease of use and peace of mind that my money reaches the destination safely.


img 5/5.0 14, Sep 2023

Brilliant Customer Service

In this regard, I have been using SendWave for the past three years regularly sending money to my family back in Nigeria. Must say, the service's experience has been exceptional. The interface of the app is very friendly, and thus makes it easy to execute transactions quickly. In fact, the transfer rates are among the best I have ever encountered, and the money received is always within minutes. Customer service is also worthy of a special mention as they are competent, polite, and efficient.


img 4/5.0 10, Sep 2023

Reputable Service

I have been using SendWave for the past six months to send money to Nigeria. Every time, it's been smooth. Quick transfer times and great customer support!


img 4/5.0 08, Sep 2023

Very Pleased

I have been using SendWave to send money to Pakistan, and it has always been a hassle-free experience.


img 2/5.0 26, Jul 2023

Slow Support

Support is slow and often unhelpful. Not satisfied with the way my concerns are handled.


img 4/5.0 11, Jul 2023

Reliable and Fast

SendWave makes sending money to my family in Ghana easy. It is always fast with very little fees charged. Really recommendable!


img 5/5.0 04, Jul 2023

User-Friendly and Efficient

Easy way of sending money worldwide. The service is efficient, as the money arrives within minutes. Their customer support is always helpful, making sure any queries are resolved within a short period.


img 2/5.0 01, Jul 2023

Unsatisfactory Experience

While SendWave generally has a good reputation, my experience has been disappointing. The transfer speeds are inconsistent, and customer support has been less than helpful in resolving issues. Recently, a transaction to Argentina was delayed for no apparent reason, and the lack of clear communication from customer support only added to my frustration. This inconsistency is troubling.


img 4/5.0 24, Jun 2023

Placed Surprisingly Good

I was skeptical at first, but SendWave did surprise me to be reliable and quick. Great for emergency transactions!


img 5/5.0 17, Jun 2023

Bad experience

I have used SendWave the past year to send money to family in South Africa. The first few months were impressively quick on transactions and responsive with customer support. However, the past several months are just horrible with delays and lack of satisfactory response from customer support. A transaction took over a week due to an unexplained hold on funds. Moreover, the customer service team was slow to respond and their explanations vague. I feel disappointed with the decline in service quality and reliability. Haste is required in handling these complaints for it was once a major service provider.


img 5/5.0 10, Jun 2023

Great App

I am completely hooked on this app! Very easy to navigate, and the transfers are instant.


img 5/5.0 07, Jun 2023

Simply the Best

Services were efficient, and customer support is outstanding. Best app for money transfers.


img 2/5.0 16, May 2023

Disappointing

Recent transactions were slow and problematic. Not what it used to be.


img 5/5.0 15, May 2023

Very efficient and reliable

I have been sending money to my parents in Nigeria using SendWave for about a year now. Every transaction has always been very smooth and efficient. To me, the transparent fee structure and real-time updates on the status of my transactions are very enjoyable moments. The customer support team is always at work to address all types of queries. The reliability and ease with which one can get things done make it a service I trust and would recommend.


img 5/5.0 07, May 2023

Always Great

SendWave has remained superb with regards to managing my transactions to South Africa. Transfer speed is super; their fees are the best I have ever seen. It feels safe to receive money where I want from them, without any problems. I'm so grateful for this service.


img 5/5.0 27, Apr 2023

Exceptional Service

SendWave provides great service with fast transfer time and excellent customer service. I used it to send money to Jamaica, which all were smooth and reliable transactions. It is reassuring to know one can send money quickly and safely.


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