Rakuten.com (USA)
3.6/5.0
Piper Clark
4/5.0
07, Nov 2024
Great Savings
I have saved a lot of money since I started using Rakuten. It is great for budget-conscious shoppers.
June Meyer
1/5.0
02, Nov 2024
Limited Retailer Participation
This has been a big disappointment: limited retailer participation. Not as universal as I had hoped.
Eden Lowe
5/5.0
01, Oct 2024
Ultimate Savings Companion
For someone like me who likes convenience and keeping it cheap, Rakuten has been an ultimate companion. The sense of satisfaction they have given me has made them very special. I found their customer service very responsive and fast in clearing all the queries that I had. The number of shops and the ease with which cash back was activated made this service invaluable.
Charles Anderson
4/5.0
18, Sep 2024
Smart Shopper
Using Rakuten has made me a smarter shopper. The cash back rewards are a great bonus for buying what I need.
Alice Barnett
1/5.0
04, Sep 2024
Dodgy Purchase Tracking
The purchase tracking is dodgy and misses out on opportunities for cash back. The customer service was quite unhelpful when trying to solve the problem.
Beckett Ross
3/5.0
10, Aug 2024
Delayed Rewards
Cash back is great when it arrives, but waits are too long sometimes.
Graham Webb
2/5.0
29, Jul 2024
Bad Services
Promising in the start, but turned out to be much disappointing lately. It started to wear off on services and benefits have declined.
Carter Reynolds
4/5.0
24, Jul 2024
Authentic Benefits
I was a skeptic, but after getting my first check, it's sold. Rakuten presents genuine benefits.
Grayson Turner
4/5.0
01, Jul 2024
Surprise Savings
Always a pleasant surprise to see how much I've saved just by using Rakuten at checkout.
Cora Hunt
2/5.0
26, Jun 2024
Lack of Deal Offers
Has to step up its frequency of deals and percentages just to be a contender at all.
Oscar Payne
5/5.0
18, Jun 2024
More Rewarding Online Ventures
Every online shopping venture is more rewarding thanks to Rakuten. Their system is foolproof and the rewards are substantial.
Aurora Rhodes
5/5.0
15, Jun 2024
Exceptional Shopping Tool
An exceptional tool for anyone serious about saving. The cash back adds up and the process is incredibly smooth.
Wesley Bailey
5/5.0
14, Jun 2024
Shopping Made Easy
Rakuten makes shopping so easy by its simplistic cash back system. It's straightforward and reliable.
Richard Martinez
4/5.0
06, Jun 2024
Effortless Earnings
I've earned over $200 in cash back this year alone. It's effortless and rewarding?highly recommend it for the savvy shopper.
Theo Briggs
1/5.0
28, May 2024
Technical Glitches
I have encountered quite a few technical problems with the Rakuten app. It fails to log my purchases fairly often, by which cash-back opportunities are wasted. I have tried to contact the customer service several times, but things keep going south, so to say-it gets quite despairing.
Esme Perry
2/5.0
18, May 2024
What Did Not Meet My Expectations
Everyone was telling me to join Rakuten, but the experience really has not lived up to the hype so far. Cash back rates advertised are not always in line with the amount you receive at times and some of my favorite stores no longer exist on it.
Hugo Harrison
3/5.0
06, May 2024
Missing Confetti
I miss the confetti animation that confirmed my cash back. Now, I'm not even sure if my purchases are being tracked.
Nancy Brown
5/5.0
17, Apr 2024
Chic Deals
Discovering Rakuten has completely flipped my online shopping world. The cashback is undoubtedly real and adds up quite fast, so every purchase begins to feel like a wise step.
Tristan Morgan
5/5.0
04, Apr 2024
Trusted Companion
Rakuten has been my number one go-to for online shopping. Trustworthy and efficient.
Violet Brooks
4/5.0
28, Mar 2024
Rewarding Experience
Every shopping trip is more rewarding with Rakuten. It's exciting to get cash back on routine purchases.
Milo Burns
3/5.0
14, Mar 2024
Inconsistent Notifications
I love the savings, but the notifications can be hit or miss, which is frustrating.
Ezra Bishop
2/5.0
04, Mar 2024
Rare Updates
Updates are rare and when they come, it is as if they delete more features than add. Disappointed by the progress.
Zoe Fisher
5/5.0
02, Mar 2024
Ease of Interface
The interface is easy to use, and the process for collecting cash back is smooth. Wonderful for less tech-minded shoppers like me.
Levi Tate
3/5.0
29, Feb 2024
User Interface Problems
The user interface is not that intuitive. It's kind of clunky, which detracts from the actual functionality.
Nora Price
4/5.0
24, Feb 2024
Lovely Discounts
The discounts and cash back I've gotten with Rakuten have been delightful.
Miles Sutton
2/5.0
18, Jan 2024
Frustrating Experience
More frustrating than helpful. App glitches and cash back rates aren't close to other services.
Silas Murphy
5/5.0
18, Dec 2023
Trusted by Savvy Shoppers
Trusted by myself and many savvy shoppers, Rakuten continues to provide excellent service and great cash back opportunities.
Patricia Martinez
5/5.0
14, Dec 2023
Simple and Safe
Love the simplicity! I feel safe knowing I can save on almost every purchase with almost zero work.
Finn Knight
4/5.0
26, Nov 2023
Shopping Experience
Rakuten greatly improved my shopping experience. The savings are tangible, and the variety of participating stores is impressive.
Clara Stephens
5/5.0
17, Nov 2023
Reliable Shopping Partner
Rakuten is a reliable shopping partner that has allowed me to make the most of savings on almost all my purchases online. Their customer service level is fantastic; they are always ready to help in case of any hitch.
Eva Hoover
5/5.0
15, Nov 2023
Easy to Recommend
So easy to use and recommend. Rakuten makes saving second nature.
Felix Grant
5/5.0
12, Nov 2023
Cash Back Every Time
Always delivers cash back without fail. Go-to place for online purchases.
Hazel Warren
4/5.0
01, Nov 2023
Savings on Every Purchase
I save on nearly every purchase. Rakuten's system is seamless, making it easy to earn cash back on things I was buying anyway.
Sadie Ellis
2/5.0
24, Oct 2023
Fewer Store Options
I wish there were more store options available. It feels limited compared to other platforms.
Barbara Johnson
5/5.0
17, Oct 2023
Easy Savings
It's so easy to use, and the savings add up. I always check Rakuten before any purchase.
Tobias Fletcher
2/5.0
10, Oct 2023
Unfulfilled Promises
High promises of cash back rates were tempting but unmet. The reality is disappointment. There are lower rates and fewer stores than advertised.
Stella Ford
5/5.0
24, Sep 2023
Saving Biggest Online
Maximizing my savings has never been easier, thanks to Rakuten's user-friendly approach and consistent cash back rates bringing me back repeatedly.
Declan Carter
5/5.0
22, Sep 2023
Steady Savings
Steady and dependable, Rakuten has saved me a lot on my electronics purchases.
Lucy Hamilton
2/5.0
20, Sep 2023
Confusing at Times
Can be confusing to navigate sometimes, especially when tracking your savings.
Ruby Nichols
2/5.0
05, Aug 2023
Cash Back Delays
The cash back delays can be a dealbreaker. It's inconsistent and sometimes takes months.
Ivy Palmer
2/5.0
31, Jul 2023
Technical Issues
Had numerous technical issues that made using Rakuten more of a hassle than a help.
Rowan Stone
5/5.0
17, Jul 2023
Detailed Cash Back
Rakuten offers me a cash back system that's easy to use and appreciates every purchasing behavior. From electronics to apparel, I have saved hundreds.
Jude Fuller
5/5.0
15, Jul 2023
Shoppiing Reinvented
Rakuten has reinvented my shopping habits, turning every transaction into a chance to save. I've had the chance to make some significant savings over the past year, and it really makes a difference when the holiday seasons come around. The whole site is easy to use, and it's refreshing to see a company deliver as reliably as this one does.
David Garcia
5/5.0
08, Jul 2023
Consistent Performance
Rakuten never fails. I have been an associate for 3 years, and it has always saved me money on my online purchases.
Lillian Pearce
5/5.0
06, Jul 2023
Continuous Rewards
Continuously rewarding. My holiday shopping has been significantly conserved through Rakuten.
Willa Cooke
1/5.0
25, Jun 2023
Broken Claiming Process
The process to claim cash back is unnecessarily complicated. It's frustrating at times and often not worth the time.
Jennifer Robinson
4/5.0
22, Jun 2023
Reliable Cash Back
Reliable and simple, Rakuten offers cash back on stores that I actually use. It's like getting paid to shop!
Jasper Dean
3/5.0
04, Jun 2023
Intermittent Bugs
Helpful, but there were some bugs that affected my cashback.
Archer Hardy
4/5.0
31, May 2023
Reliable and Rewarding
Rakuten has proven itself to be both reliable and rewarding. The app interfaces seamlessly with my online shopping, and I have also loved the bonus checks that trickle in every quarter. It's a practical way to make sure you're getting the most bang for your buck.
Eliza Dawson
4/5.0
09, May 2023
The Ultimate Shopping Tool
Rakuten is the ultimate tool for anyone looking to boost their shopping experience without extra hassle.
Rakuten.com (USA)
Rakuten Rewards has been transforming the online shopping experience by providing Cash Back on purchases from popular stores since it was established in 1997. As a top player in the Cash Back industry, we have over 17 million members just in the U.S. and have given back over $3.7 billion to our users. Rakuten Rewards, headquartered in Tokyo, is dedicated to improving your shopping experience daily with a global team of more than 10,000, remaining a reputable name in e-commerce.
Address
800 Concar Dr
94402
San Mateo
United States
Website
rakuten.com
Email
memberservices@rakuten.com
Telephone
415 908 2200
