Puls
3.60/5.0
Audrey Doyle
2/5.0
28, Jul 2025
Late and Rushed
The technician was over an hour late and then rushed through the job. I wasn?t confident in the repair at all.
Leah Christensen
1/5.0
17, Jul 2025
Installer Never Showed Up
I scheduled flooring installation through Home Depot, paid a deposit, and cleared out my living room. On the day of install?no one showed. I waited all day. Called the number provided?no answer. Finally got in touch with someone from the store, who said the installer ?called in sick.? I get that stuff happens, but no one bothered to call me? I asked to reschedule, and they gave me a date three weeks later. When I said that didn?t work, they offered no alternative. I had to fight to get my deposit refunded. Meanwhile, I had to move all my furniture back and start from scratch. What a mess. There?s no communication, and no accountability when something goes wrong. You?d expect better from a company that promotes these services. Never again.
Lydia Austin
5/5.0
06, Jul 2025
Best Service I?ve Had in Years
I?ve dealt with several appliance repair companies over the years, and Puls stands out. The technician was not only skilled but also very respectful of my home. He wore shoe covers, cleaned up after himself, and walked me through the repair. The price was fair and exactly what they quoted. I couldn?t have asked for a better experience.
Zoe Morrison
4/5.0
01, Jul 2025
Pretty Smooth Service
Small hiccup with timing but the repair itself was great. Friendly tech and good pricing.
Jacob Wheeler
5/5.0
23, Jun 2025
Zero Headaches
From scheduling to completion, the whole process was smooth. No stress at all. Very impressed.
Ezra Craig
2/5.0
15, Jun 2025
Poor Experience with Online Order Pickup
Ordered a power drill online for curbside pickup. Got an email saying it was ready. When I arrived, no one answered the curbside number. I went inside, and the associate couldn?t find my order. After 20 minutes, they told me it was picked up already? by someone else! I asked how that was possible?no one had ID or confirmation? They couldn?t explain it. I asked for a replacement, but it was out of stock. No refund on the spot either?I had to wait 3?5 business days. The whole thing felt so disorganized. How do you let someone walk out with my order? It wasn?t even a big item, but it was important to me. They need better protocols for order verification.
Charles Gilbert
1/5.0
11, Jun 2025
Not Worth It
I paid upfront for the repair, and it never got completed. I kept calling and emailing, but no real help. Very disappointed.
Eric Pope
5/5.0
05, Jun 2025
Impressed with the Whole Process
I used Puls to repair my fridge, and the entire experience was better than expected. The website made it easy to book, I got updates before the appointment, and the tech was punctual and courteous. He explained what caused the issue and got to work right away. He finished in under an hour. It was so smooth and stress-free.
Camila Pierce
1/5.0
27, May 2025
Lost My Return and Refused a Refund
I returned a faulty leaf blower by mail using the prepaid label they provided. After tracking it, I saw it was delivered to their warehouse. A week passed, no refund. I called and was told they never received it. I sent them the tracking info?they said they?d escalate. Another week, nothing. Called again, and someone else told me the package was ?lost? and I?d need to file a claim with the carrier. But it was their label! I followed their process, yet I?m left with no product and no refund. It?s absurd. No one is taking responsibility. Every time I call, I get a new person with a different answer. I?m out over $200. Their return system is broken, and it?s completely unfair to the customer.
Victoria West
4/5.0
22, May 2025
Efficient and Neat
Good service overall. Everything was done quickly and they cleaned up after. Would use again.
Skylar Barrett
5/5.0
10, May 2025
Quick, Easy, and Reliable
I?m very impressed with how efficient Puls is. I booked a same-day appointment for a dryer repair, and the tech arrived right on time. He diagnosed the issue in minutes, had the part ready, and got it working again within an hour. No upselling, no delays?just honest, clean work. It?s hard to find reliable service like this these days.
Zoe Bishop
2/5.0
06, May 2025
Charged Without Fixing
They charged me for a service call, but the tech didn?t fix anything. Said he had to order parts, but never followed up.
Carson Brady
5/5.0
23, Apr 2025
Excellent Experience from Start to Finish
I needed someone to fix my dishwasher and didn?t know where to start. Found Puls online, and the booking process was super easy. The technician arrived on time, was friendly, and explained the problem clearly. He had the parts with him and got it fixed in one visit. I appreciated how clean and professional he was too. Everything went smoothly and I?ll definitely use Puls again!
Owen Lane
5/5.0
18, Apr 2025
Fantastic Support
Customer support was easy to reach and helpful when I needed to reschedule. Tech was amazing too.
Anthony Lawson
1/5.0
09, Apr 2025
Waste of Time
Scheduled a technician who arrived unprepared and didn?t have the right tools. I ended up calling someone else. Total waste of time.
Theo Benson
2/5.0
02, Apr 2025
Damaged Item and No Accountability
Bought a patio set during a sale and was excited for the delivery. It came 10 days later, but one chair had a huge crack and the table was scratched. I immediately contacted support, and they said they?d send a replacement part. Two weeks passed?nothing. I called again, and they said it was ?in process.? A month later, still no update. When I asked for a refund, they told me they couldn?t issue one until the replacement was returned?but I never received it! It?s been over two months, and I?m still stuck with damaged furniture. They clearly don?t have a system to handle these issues, and it feels like I?m being ignored. Their resolution team is useless, and all I got were empty promises. Home Depot lost my trust.
Layla Franklin
2/5.0
29, Mar 2025
Poor Communication
The service itself was fine, but the communication before the appointment was really bad. I had no idea when they were coming.
Vivian Newton
2/5.0
15, Mar 2025
Sloppy Work
The tech finished quickly but left wires exposed and didn?t test the appliance. I had to clean up after.
Alice Walton
1/5.0
10, Mar 2025
Customer Service Is a Joke
Went in for a price match on a tool set I saw advertised at another major retailer. I showed the associate the ad on my phone?clear as day. He called a manager who said they don?t match prices from that store, even though it was listed on Home Depot?s own website as eligible. They just didn?t want to honor it. I asked for clarification, and they shrugged and walked away. No explanation, no effort. I tried calling corporate, but after 45 minutes on hold, I gave up. It's the principle, not just the price. If you say you offer price matching, then do it. Don?t give customers a hard time or vague excuses. The store was understaffed and clearly didn?t care about customer experience. I?ll be shopping elsewhere from now on.
Chloe Wallace
5/5.0
03, Mar 2025
Saved Me Time
I didn?t have time to shop for a new appliance. Glad I gave repair a try with Puls. It worked!
Levi Bryant
4/5.0
28, Feb 2025
Happy With the Fix
Needed help with my microwave and Puls came through. Worked out perfectly in the end.
Miles Pierce
1/5.0
18, Feb 2025
No Refund Offered
The repair didn?t fix the issue, and when I asked for a refund, they flat-out refused. Waste of money.
Christian Webb
2/5.0
08, Feb 2025
Technician Never Showed Up
I booked a repair and waited all afternoon. No one showed up, and I didn?t even get a call or update. Very frustrating experience.
Declan Romero
2/5.0
04, Feb 2025
Wrong Product and No Return Option
I bought a ceiling fan online and received the wrong model. It wasn?t even close to the one I ordered. When I tried to return it, they said it was a ?special order? and not eligible for return. That wasn?t stated anywhere during checkout. The store associate was sympathetic but said there was nothing he could do. I called customer support, and they gave me the runaround. One rep told me to email photos, then never followed up. It?s frustrating to feel stuck with a product you didn?t order. I understand mistakes happen, but there should be a better system to fix them. Instead, I was left with a fan I don?t want and $180 down the drain. Their return policy is unclear, and they don't make exceptions, even when it's their mistake. Very disappointing experience.
Addison Jordan
5/5.0
30, Jan 2025
Impressed With the Speed
My repair was done within 24 hours of reaching out. Can?t beat that level of service. I was impressed.
Aria Patterson
5/5.0
14, Jan 2025
Professional and Quick
Great work and very professional. No back and forth?just one visit and done.
Genesis Holland
2/5.0
10, Jan 2025
Overhyped Service
I tried Puls after reading good things but wasn?t impressed. The tech didn?t explain anything and left quickly.
Jasmine Paul
1/5.0
04, Jan 2025
Paid for Delivery That Never Happened
I ordered a refrigerator and paid for scheduled delivery. The date came and went?no fridge, no call. I waited all day, only to find out they ?couldn?t find my address,? which is funny because they?ve delivered here before. I called customer service, and after being on hold forever, I was told it would be another 5 days. When it finally arrived, it had a dent. They offered a small refund, but honestly, I just wanted it done right the first time. I paid for a service I didn?t get, and no one really cared. It feels like once they get your money, you?re on your own. I won?t be ordering large appliances from them again. Too stressful, and the lack of accountability is unacceptable.
Xavier Cross
1/5.0
29, Dec 2024
Big Disappointment
I was really hopeful, but everything went wrong?late tech, poor communication, and no solution. A total letdown.
Mason Richardson
5/5.0
20, Dec 2024
Worth Every Penny
The convenience alone is worth it. Tech did a fantastic job and didn?t leave a mess.
Brody Benson
5/5.0
15, Dec 2024
Smooth and professional
The whole repair process was seamless from booking to completion. The Puls technician was professional and knew what he was doing. He repaired my washing machine within the hour. I appreciated the clear communication and the follow-up afterward. This is the kind of service I?ll definitely use again.
Isaac Harvey
5/5.0
09, Dec 2024
Clean Work
The technician was tidy, quick, and friendly. I liked how professional he was?cleaned up after and everything.
Elena Snyder
1/5.0
24, Nov 2024
Bad experience overall
Really disappointed with my experience. I booked a screen repair, but the technician was late by almost two hours. When he arrived, he didn?t bring the correct part. I had to wait another day for them to come back, and even then, it still didn?t work perfectly. Customer service apologized, but that doesn?t fix wasted time.
Eleanor Spencer
5/5.0
19, Nov 2024
Highly Efficient
From booking to billing, everything was digital and fast. The tech arrived early and completed the repair in no time.
Kennedy Becker
2/5.0
07, Nov 2024
Not What I Expected
Based on reviews, I expected better. The tech was okay but didn?t really solve the issue. Just gave vague suggestions.
Scarlett Bailey
4/5.0
01, Nov 2024
No Complaints
My only issue was a slight delay, but the service made up for it. The repair was done well.
Ryan Elliott
4/5.0
29, Oct 2024
Good Support
Had to reschedule once but customer support handled it easily. Tech still came out on time and got it done fast.
Alexander James
5/5.0
22, Oct 2024
So Simple
Booking, paying, and getting the repair done all in one go. Doesn?t get easier than that.
Nolan Barr
2/5.0
10, Oct 2024
Not what I expected
I scheduled a same-day service for my TV, but they rescheduled twice. When the technician finally arrived, he didn?t have the right tools and had to leave. It was inconvenient, and I had to find another service in the end. Customer service tried to help but couldn?t fix the core problem.
Ian Berry
1/5.0
04, Oct 2024
No Transparency
There were hidden fees that weren?t shown until after the work was done. I felt tricked.
Madison Cox
5/5.0
27, Sep 2024
Super Punctual
Technician arrived right on time and finished the job quicker than I expected. Happy customer.
Emery Tran
4/5.0
19, Sep 2024
Solid job, slight delay
Puls delivered a solid service. The tech was knowledgeable and fixed my leaking dishwasher. The only downside was a delay in the arrival time, which they communicated, so not a huge issue. Overall, good experience and I'd consider them again.
Caroline Mills
2/5.0
13, Sep 2024
Poor Results
My fridge was making noise again two days after the service. Feels like they just patched it up temporarily.
Natalie Perkins
5/5.0
03, Sep 2024
Very Smooth Process
No issues at all. Easy scheduling, fast service, and the technician was very professional. Would totally use them again.
Austin Wilcox
5/5.0
25, Aug 2024
Fast, friendly, no hassle
Technician arrived on time, quickly diagnosed the problem with my dryer, and had the parts to fix it right away. He was courteous and explained everything. I?m impressed with how efficient the process was. Puls made the whole thing feel easy. Will definitely use them again if I need another home repair.
Logan Ward
5/5.0
14, Aug 2024
Friendly and Fast
Great experience! The tech was friendly, respectful of my home, and fixed everything quickly.
Caleb Dunn
5/5.0
10, Aug 2024
Worked Like a Charm
My microwave was acting up and I figured I?d give Puls a shot. Glad I did?it works like new now.
Easton Simmons
1/5.0
04, Aug 2024
Still Waiting for Help
They promised to send someone for a second visit, but it?s been over a week. I?ve called twice?no one seems to care.
Isla Boone
5/5.0
30, Jul 2024
Clean, Fast, and Easy
I booked a Puls technician for my stove, and the experience was just great. He showed up on time, did the job fast, and cleaned everything before leaving. I didn?t have to chase anyone or call for updates?it was all done through the site. One of the easiest repair experiences I?ve ever had.
Hazel Warren
5/5.0
25, Jul 2024
Friendly and Knowledgeable
The tech answered all my questions and didn?t rush through the job. Very knowledgeable and respectful.
Savannah Ford
2/5.0
18, Jul 2024
Didn?t Feel Safe
The technician was not very professional and made me uncomfortable. I ended the appointment early. Bad experience overall.
Abigail Jenkins
4/5.0
08, Jul 2024
Will Recommend
I?d recommend Puls to anyone needing quick repair. The tech was knowledgeable and friendly. Good value too.
Chase Rhodes
2/5.0
29, Jun 2024
Took Forever
The job that was supposed to take an hour dragged on for three. The tech kept leaving to ?get parts.? Not impressed.
Nathaniel Bishop
4/5.0
16, Jun 2024
Simple and Stress-Free
Everything from the website to the repair process was straightforward. I like when things just work without drama.
Wesley Pratt
5/5.0
11, Jun 2024
Couldn?t Be Happier
I?ve used other repair services in the past and always had issues. Not with Puls. Everything was flawless?from booking to billing. The tech fixed my dryer in no time and was respectful the whole time. I?ll definitely be using them again and recommending to others.
Jackson Howard
5/5.0
06, Jun 2024
Great Experience Overall
I was nervous using a service I hadn?t tried before, but Puls was excellent. Easy and stress-free.
Stella Hudson
5/5.0
29, May 2024
Fast Response Time
I was impressed with how fast they responded to my request. Technician arrived same day and fixed everything smoothly.
Claire Lambert
1/5.0
17, May 2024
Wasted My Money
Paid a hefty service fee and the repair didn?t even hold for a week. No refund or follow-up. Not worth it.
Grace Foster
5/5.0
11, May 2024
Job Well Done
Puls sent out a tech who really knew what he was doing. Fixed my freezer without upselling or delays.
Piper Zimmerman
5/5.0
03, May 2024
Exceeded My Expectations
I wasn?t expecting much when I booked Puls, but they totally exceeded my expectations. The tech was friendly, on time, and really knew what he was doing. He finished quickly, cleaned up, and made sure everything worked perfectly. It?s rare to find such reliable service these days.
Michael Perry
5/5.0
21, Apr 2024
Easy from Start to Finish
The whole process was smooth. Booked online, tech came same day, and the repair was done fast. Very happy.
Gabriel Stone
4/5.0
14, Apr 2024
Happy Overall
Needed someone to check my fridge and Puls sent someone out same-day. Great experience, even if a little pricey.
Colton Harmon
5/5.0
06, Apr 2024
Convenient and Professional
Puls is a lifesaver. The online booking is easy, and the communication was great. I knew exactly when my technician would arrive. He showed up on time, fixed the problem quickly, and left everything spotless. I didn?t have to leave home or miss work. Super convenient and very professional.
Dominic Wheeler
2/5.0
02, Apr 2024
Overcharged
I was quoted one price, but after the repair they charged me more. Customer service said it was a ?pricing error.?
Ella Mitchell
4/5.0
26, Mar 2024
Reliable Service
I?ve used Puls twice now and both times were solid. Reliable and efficient. No complaints at all.
Ivy Baldwin
5/5.0
18, Mar 2024
Great Value and Results
Puls delivered great value for the money. The quote was fair, the technician was skilled, and the job was done right the first time. My refrigerator is back to normal, and I didn?t have to stress about it. The whole process was transparent and efficient. Would use them again without hesitation.
Aubrey Hunt
5/5.0
11, Mar 2024
Easy and Reliable
Puls made the whole process super simple. I didn?t have to chase anyone or wait forever. Reliable and on point.
Peyton Armstrong
1/5.0
07, Mar 2024
Incomplete Repair
The technician left without completing the repair. Promised to return the next day and never came back. Completely unprofessional.
John Chapman
5/5.0
24, Feb 2024
Very Pleased
Excellent service! The repair tech was polite, worked quickly, and got my washer running like new. Would use again.
Isaiah Boyd
2/5.0
15, Feb 2024
Didn?t Solve the Issue
The repair seemed fine at first, but the problem came back within days. They wouldn?t come back unless I paid again.
Trevor Blake
5/5.0
11, Feb 2024
Professional from Start to End
From the initial booking to the final repair, everything was handled professionally. The technician came prepared, was courteous, and took time to make sure I understood what he was doing. I really appreciated that he didn?t rush. The appliance works perfectly now. Can?t say enough good things about this company.
Samuel Barnes
5/5.0
05, Feb 2024
Tech Was Awesome
The technician was super professional and respectful. Fixed my oven in one visit. Would definitely recommend.
Serenity Daniels
1/5.0
25, Jan 2024
Disorganized Scheduling
I scheduled a slot, got confirmation, then was told they couldn?t come that day. Rescheduled twice. Totally disorganized.
Evelyn Price
5/5.0
18, Jan 2024
Great Customer Service
I had questions before the appointment and customer service answered everything clearly. Repair went smoothly.
Delilah Wilkins
5/5.0
08, Jan 2024
Great First-Time Experience
This was my first time using Puls, and I?m genuinely impressed. The website was easy to use, and I loved how transparent the pricing was. The tech showed up exactly when expected, was super polite, and got the job done right. I?ll definitely recommend Puls to my friends and family.
Lucy Matthews
5/5.0
02, Jan 2024
Good First Impression
First time trying Puls and I was impressed. From booking to the actual service, everything was easy and efficient.
Wyatt Richards
5/5.0
28, Dec 2023
On-Time and Efficient
Tech showed up right on time and finished the job quickly. He was also neat and didn?t leave a mess. Really happy with it.
Gavin Casey
5/5.0
21, Dec 2023
Seamless Experience
Everything about this repair experience was seamless?from the website booking to the payment process. The technician arrived on time and took care of my broken dishwasher like a pro. He even cleaned up after himself! I was very impressed with the entire process. Puls has really nailed down a great system.
Aiden Hughes
4/5.0
12, Dec 2023
Simple Booking Process
It was easy to book online and someone came out the next morning. Happy with how everything went.
Cameron Owens
2/5.0
01, Dec 2023
Didn?t Feel Professional
The tech seemed unsure about what he was doing. The job got done eventually, but I wouldn?t call it professional.
Lily Kelly
5/5.0
23, Nov 2023
Quick and Clean
The tech came in, did the job fast, and left no mess. You can?t ask for more than that.
Brooklyn Fox
5/5.0
15, Nov 2023
Great Mobile Service
Loved that I didn?t have to take anything anywhere. The tech came to me, fixed my dryer, and was gone in under an hour.
Quinn Ramsey
5/5.0
11, Nov 2023
Honest and Efficient
I liked that the Puls technician didn?t try to push unnecessary repairs. He explained what needed to be done, gave a clear price, and got to work. The repair took less time than expected and everything has worked perfectly since. I appreciated the honesty and the quick turnaround. This kind of service earns my repeat business.
Sadie Rice
1/5.0
06, Nov 2023
Zero Accountability
Something got damaged during the repair and Puls refused to take responsibility. Terrible experience. Won?t use again.
Adam Parks
2/5.0
26, Oct 2023
Rude Tech
The repair tech was rude and dismissive. Didn?t listen to my concerns and acted like I was wasting his time.
Kyle Marsh
5/5.0
15, Oct 2023
Smooth and Painless Process
Puls made the repair process so simple. I picked a time that worked for me, and the technician showed up on the dot. He was polite and efficient. My washing machine was fixed before I even finished my coffee. No pressure, no hidden charges, and no stress. It?s the kind of service I?ll gladly use again.
Jack Simmons
5/5.0
11, Oct 2023
Lifesaver!
My washing machine stopped working right before a big trip. Puls sent someone out the next day and fixed it fast. Lifesaver!
David Fuller
4/5.0
07, Oct 2023
Quick Fix for My Stove
I had a burner issue and Puls got someone out the next day. Quick repair and the tech was very respectful.
Ellie Gregory
1/5.0
30, Sep 2023
Didn?t Fix the Problem
My appliance had the same issue a day after the repair. I contacted them again and they wanted me to book and pay again.
Harper Ross
4/5.0
16, Sep 2023
Would Use Again
Needed fridge repair and found Puls. Pricing was fair and service was good. I?d call them again for sure.
Riley Kennedy
5/5.0
09, Sep 2023
Professional and Friendly
The technician knew exactly what he was doing and worked quickly. He was also super friendly, which made it even better.
Hailey Monroe
5/5.0
04, Sep 2023
Tech Knew Exactly What to Do
My freezer stopped working and I didn?t want to risk losing everything inside. I booked Puls, and the technician came within 24 hours. He was very professional, diagnosed the problem fast, and had it fixed in less than an hour. I appreciated his knowledge and how well he explained everything. Great experience from start to finish.
Brandon Ellis
5/5.0
27, Aug 2023
First-Class Customer Service
What really stood out to me was the customer service. I had to reschedule last minute, and they made it so easy. The technician who came was courteous, explained the process well, and finished the job without any issues. Everything worked perfectly after. I felt really taken care of, and that?s rare these days. Highly recommend!
Joseph Coleman
4/5.0
22, Aug 2023
Worth It
Easy to book, no hidden fees, and the repair worked like a charm. The tech was a little late but communicated well.
Lincoln Reynolds
2/5.0
17, Aug 2023
No Follow-Up
The tech said they?d be back with parts in a few days. It?s been two weeks and nothing. No communication at all.
Henry Powell
5/5.0
07, Aug 2023
Super Convenient
Loved how easy it was to book online. The technician was polite, knowledgeable, and fixed my issue quickly. Zero stress.
Amelia Sanders
4/5.0
29, Jul 2023
Smooth Service
Everything was handled professionally from start to finish. Tech arrived on time and explained the problem before fixing it. Solid work.
Autumn Wolfe
5/5.0
21, Jul 2023
So Easy and Convenient
Booking an appointment with Puls took just a few clicks. I loved not having to call around or wait forever. The tech showed up exactly on time, fixed my microwave quickly, and made sure everything was working before leaving. He even gave me tips on how to prevent the issue in the future. Very convenient and professional.
Nora Stevens
5/5.0
12, Jul 2023
Happy With the Results
Wasn?t sure what to expect, but Puls delivered. Tech was polite, on time, and fixed my oven in one go. Happy customer.
Mila Ferguson
1/5.0
04, Jul 2023
Unprofessional Behavior
The technician acted like he didn?t want to be there. He barely explained anything and just left after saying he couldn't fix it.
Matthew Gordon
5/5.0
30, Jun 2023
Super Helpful Tech
The technician was super helpful and explained what was wrong in simple terms. He fixed it fast and even gave tips to avoid future issues.
Ethan Collins
5/5.0
25, Jun 2023
Great First Experience
First time using Puls and it went really well. Easy scheduling, great communication, and the repair was done right the first time.
Emily Carter
2/5.0
25, Jun 2023
Product Was Used and Reboxed
Bought a chainsaw that arrived looking suspiciously used. The blade was dirty, and the box had clearly been re-taped. I called customer service, and they told me it may have been a ?return,? but that?s not what I paid for. I paid for new, not refurbished. They wouldn?t offer an exchange?only a return, which meant I had to drive to the store myself and wait a week for a refund. Really frustrating. If they?re going to resell returns, they should clearly state that. The chainsaw worked fine, but the fact that it was sold as new when it wasn?t is shady. Not what I expect from a company like Home Depot. It felt dishonest, and the customer support didn?t seem to care at all.
Julian Curtis
2/5.0
19, Jun 2023
Not Reliable
Scheduled a repair and they canceled last minute. Tried to reschedule and got no response. Not reliable at all.
Jason Grant
5/5.0
08, Jun 2023
Dependable and Friendly Service
I used Puls for an oven repair and had such a positive experience. The technician was on time and even called ahead to let me know he was nearby. He quickly identified the issue and got it fixed within the hour. He was super friendly, respectful, and really knew what he was doing. I?ll definitely use this service again.
Charlotte Gray
4/5.0
28, May 2023
Helpful and Professional
The guy who came out was super friendly and knew what he was doing. My dryer works perfectly now. A little late, but not a big deal.
Julia Saunders
1/5.0
28, May 2023
No Help with Missing Parts
I ordered a light fixture online, and when it arrived, it was missing screws and mounting hardware. I reached out to customer service, and they told me to contact the manufacturer directly. That?s ridiculous?I bought it from Home Depot, not the manufacturer. I spent two weeks trying to chase down the parts and ended up having to buy my own. They should have sent a replacement or at least helped source the missing items. Instead, I got zero assistance. I?ve ordered from other places before and never had this kind of problem. They need to take responsibility for what they sell. Disappointed and unlikely to shop with them again.
Bella Newman
2/5.0
14, May 2023
Expensive for Poor Quality
The service was overpriced for what I got. The repair didn?t last and I had to hire someone else to redo it properly.
Penelope Arnold
5/5.0
06, May 2023
Everything Went Right
Honestly can?t complain?tech was on time, courteous, and fixed the issue fast. Would use them again.
Cora Patrick
5/5.0
02, May 2023
Affordable and Professional
I was expecting to pay a fortune, but Puls surprised me. The repair cost was reasonable and there were no hidden fees. The technician showed up on time, diagnosed the issue, and fixed it efficiently. He was polite, explained everything clearly, and didn?t try to sell me anything extra. Great value for the money and very professional.
Daniel Graham
5/5.0
18, Apr 2023
Highly Recommend
This was my second time using Puls and they were just as good as the first. Reliable and easy to deal with.
Max Norris
5/5.0
13, Apr 2023
Saved Me a Lot of Trouble
My washing machine stopped working just before the weekend, and I was panicking. Puls had a technician out the next day. He fixed it so quickly, and I didn?t have to drag laundry to the laundromat. The whole experience was a breeze, from booking to payment. I wish all services were this seamless.
Lucas Murphy
5/5.0
09, Apr 2023
Fast and Easy
Booking was quick and the technician arrived on time. He fixed my dishwasher in under 30 minutes. No hassle, just easy. Definitely using Puls again.
Roman Banks
2/5.0
09, Apr 2023
Inconsistent Pricing and No Fix
Found a grill online at a great price, placed the order, and got a confirmation. Two days later, the order was canceled with no reason. I called support and was told it was a ?pricing error.? I asked them to honor the price I paid, and they refused. No apology, no compensation, just a canned ?we reserve the right to cancel.? I get that errors happen, but they should at least try to make it right?offer a discount or something. Instead, they just canceled it and expected me to reorder it at full price. That?s not how you treat customers. I even emailed corporate and got the same generic response. It?s about the principle. If you mess up, own it. This left a bad taste in my mouth.
Thomas Walters
1/5.0
04, Apr 2023
Terrible Customer Service
I reached out multiple times after a failed repair, but customer service gave me the runaround. No resolution in the end.
Puls
Address
United States
Website
puls.com
Email
support@puls.com
Telephone
1-860-596-0177
