114 reviews found
img 5/5.0 12, Jul 2025

Fast turnaround

Needed a court bond for a hearing that was only days away. They had it processed fast and correctly. Got it in time without a hitch.


img 5/5.0 29, Jun 2025

Quick bond for contractor license

I needed a contractor license bond in a hurry. They were professional, didn?t overcomplicate things, and got me the bond next day. Big help when I was on a deadline.


img 5/5.0 17, Jun 2025

Really good communication

Even when underwriting took longer due to my credit, they kept me updated and explained next steps. I never felt ignored.


img 5/5.0 06, Jun 2025

Great service for contractors

They know the licensing bond game inside out. No guessing. They handled my application with zero errors.


img 5/5.0 02, Jun 2025

Helpful for first?timers

First time buying a surety bond; they walked me thru different types: license, contract, court. Very supportive and had good patience.


img 5/5.0 24, May 2025

Highly recommend

My construction firm uses them regularly. They deliver contract & payment bonds fast. We?re busy but they seem to understand urgency.


img 4/5.0 13, May 2025

Very knowledgeable team

Needed specialist permit bond. Agent answered my detailed questions and made the process clear. Underwriting was thorough and took two reviews, but they kept me in the loop. Felt well guided overall, only became a bit impatient with wait time.


img 5/5.0 11, May 2025

Super responsive

Sent them an email around 8 p.m. expecting a reply the next day. Got a reply within an hour. That?s rare and appreciated.


img 4/5.0 01, May 2025

Solid experience, slight credit delay

Needed a construction performance bond. ProSure?s staff is knowledgeable?experience shows. Their wide carrier base meant I got a decent rate. My credit review slowed things a bit, so took an extra business day. Overall smooth and dependable service.


img 5/5.0 30, Apr 2025

Smooth for new business

Just launched my business and needed multiple license bonds. They helped figure out what state forms I needed too. Whole process was more manageable thanks to their help.


img 5/5.0 12, Apr 2025

These guys are solid

I?ve worked with different surety providers before, and this was by far one of the easiest experiences. They deliver what they promise and make it painless.


img 2/5.0 07, Apr 2025

Website glitches and delays

Applied online but had several issues with their website freezing during payment. It caused some delays, and customer service was slow to fix the problem. Felt frustrated and confused since I needed the bond quickly. When the bond finally arrived, it was correct but the whole experience was more stressful than I hoped.


img 5/5.0 02, Apr 2025

Covered all the bases

Had a situation with multiple bond types. They walked me through all my options and helped me bundle things to save money. Super helpful.


img 5/5.0 25, Mar 2025

Better than others I tried

Tried two other companies before I found ProSure. Wish I started here. Fast, clear, and no runaround.


img 5/5.0 20, Mar 2025

Solid customer support

Even after business hours, I got a response. Support like that is rare these days. Definitely earned my repeat business.


img 5/5.0 13, Mar 2025

Very knowledgeable team

The team knows bonds inside?out. They work with 30+ insurers, so you feel they always shop to find better rate. I had to verify some info about credit, but it was fast and easy overall.


img 5/5.0 02, Mar 2025

Family?run feel

It felt like talking to family. Agents were informal yet professional?no stiff corporate vibe.


img 5/5.0 28, Feb 2025

Made it very simple

I like how they don?t overcomplicate things. Just asked me what they needed, explained the cost, and sent my bond. That?s all I wanted.


img 5/5.0 20, Feb 2025

Fast bond issuance

Needed bond right away for court appeal. They worked same day, got it issued quickly, under deadline.


img 5/5.0 07, Feb 2025

Always deliver

Used them 4 different times now and every experience has been positive. They get things done, answer emails, and treat you right.


img 5/5.0 03, Feb 2025

Perfect for contractors

They understood exactly what was required for my Florida GC license. Quick delivery and proper formatting. Highly useful.


img 5/5.0 24, Jan 2025

Quick court bond

My lawyer recommended them for a supersedeas bond. I didn?t even know what that was, but they explained it all and delivered right on time.


img 5/5.0 15, Jan 2025

Great follow-through

Even after the bond was issued, they checked in to make sure it was accepted by my agency. That follow-up made me feel taken care of.


img 5/5.0 01, Jan 2025

Simplifies legal terms

I don?t know much about bonds so I appreciated how they explained legal jargon in plain English. No question felt silly. Very patient rep.


img 5/5.0 27, Dec 2024

Affordable and fast

Got a quote that was cheaper than 2 other companies. Process was fast and I had my bond the same day. Didn?t expect it to be this smooth, honestly.


img 5/5.0 22, Dec 2024

Smooth renewal process

Renewed my construction performance bond. They saved my info so process was simple. Took few minutes online.


img 5/5.0 09, Dec 2024

Friendly service

They treat you like a real person, not a number. Spoke to someone who genuinely seemed to care I was taken care of.


img 5/5.0 01, Dec 2024

Everything worked smoothly

Got my bond submitted, approved, and printed all in the same day. Couldn?t have asked for better efficiency.


img 5/5.0 19, Nov 2024

A+ customer care

From the first call to getting my bond finalized, everything was handled with professionalism. They were easy to reach and didn?t keep me waiting around.


img 4/5.0 15, Nov 2024

Clear guidance, slight paperwork mix-up

The team guided me thru court and fidelity bond options?they have loads of experience and represent many top insurers. I did have to resend a form due to a small mix?up. But they corrected promptly and kept me updated. I appreciate the personal touch and transparent process.


img 5/5.0 09, Nov 2024

Always good experience

Used them twice for different bonds and both times were quick and correct. No reason to go anywhere else.


img 5/5.0 30, Oct 2024

Very informative team

Had a million questions about court bonds and they answered all of them patiently. Never felt rushed or talked down to. Very rare these days.


img 5/5.0 17, Oct 2024

Explains everything

Not everyone is familiar with how surety bonds work, and they made sure I understood each part before I paid. Felt very fair.


img 5/5.0 13, Oct 2024

Helpful and accurate

I needed a court bond for a probate case. They estimated cost, told me about underwriting, and had it ready next day. Very accurate and helpful team.


img 5/5.0 03, Oct 2024

Great for cannabis bonds

They?re one of few companies who understood NY cannabis license bond requirements. Got everything done fast and correctly.


img 2/5.0 29, Sep 2024

Lack of follow-up

After submitting my application, I never got clear updates. Had to keep calling to check status. It made me worry if my bond was going through or not. When they finally sent it, it was late by a few days and I missed some deadlines. Service could be improved with better communication.


img 5/5.0 24, Sep 2024

Helpful with license renewal

They helped me renew my contractor bond without any hiccups. They had my info saved and made the whole thing painless.


img 5/5.0 17, Sep 2024

Great explanations

They have blog on performance/payment bond. I found it helpful to learn and they explained things when I called.


img 4/5.0 12, Sep 2024

Professional, minor tech glitch

The website was clean and application simple. Their team was professional and explained fees clearly. Had a small glitch entering my payment info online, but support helped me fix it quickly. Got bond same day.


img 5/5.0 02, Sep 2024

Good communication

They kept me updated at every step. Even when underwriting took a day longer, they reached out so I wasn?t left wondering.


img 5/5.0 25, Aug 2024

Appreciate their patience

I had to ask a lot of questions and they never got annoyed or rushed me. Explained everything carefully and kindly. Felt supported.


img 5/5.0 14, Aug 2024

Quick & responsive

Really appreciated how quick they responded to my questions about a license bond. The website said ?fast & easy,? and that?s exactly how it was. The rep was polite, explained terms simply, and emailed the bond same day. It helped me move forward with my business on schedule. Good folks.


img 5/5.0 01, Aug 2024

Honest and responsive

No hard sales tactics or pressure. They gave me a quote, answered a few questions, and let me take my time. That earned my trust.


img 5/5.0 25, Jul 2024

Took care of all details

They took care of everything after I submitted my form. No follow-up headaches. Just got my bond emailed within 24 hours.


img 5/5.0 10, Jul 2024

Speedy online process

Applied online Monday morning, paid and printed by afternoon. Process was seamless, exactly as advertised ?quick and easy.?


img 5/5.0 06, Jul 2024

Fast digital delivery

Got my bond PDF via email shortly after payment. Didn?t expect it to be so fast. Very modern process.


img 5/5.0 23, Jun 2024

Better than my last provider

Switched to ProSure after another bond company kept delaying. These folks did in 1 day what the others couldn?t in 3. Big difference.


img 5/5.0 18, Jun 2024

Peace of mind

Knowing they are BBB?accredited and have been since 2017 gave me peace of mind before ordering. Reliable.


img 5/5.0 11, Jun 2024

Smooth surety bond process

Needed a motor vehicle dealer bond in New York. They guided me thru the online form, payment, and instant print. Took less than hour! Fees competitive and no hidden charges. Felt relieved when it was done.


img 5/5.0 02, Jun 2024

No pressure, just help

They weren?t pushy or salesy. Just explained the bond I needed, gave me the rate, and let me decide. I ended up going with them because they earned my trust.


img 5/5.0 31, May 2024

They follow through

Some companies disappear after you pay. These folks stuck with me all the way until everything was accepted and filed.


img 5/5.0 19, May 2024

Good for repeat clients

I?ve used them for three different types of bonds now. Each time they remembered my info and made reapplying easier.


img 5/5.0 05, May 2024

Worth the trust

Public officials required a bond; they helped me sort out details, meet state regs. Worth the trust and professional assistance.


img 5/5.0 20, Apr 2024

Efficient & professional

Process was efficient, team was professional. From quote to bond printing, it took almost no effort on my part.


img 5/5.0 15, Apr 2024

Reliable over time

Been with them for over 4 years. Every bond I?ve needed has gone through without any delays or headaches.


img 5/5.0 11, Apr 2024

Responsive and clear

Every time I email, they reply same day. They give clear next?step instructions. Very refreshing.


img 2/5.0 01, Apr 2024

Confusing process and unclear fees

The bonding process was more complicated than I expected. Fees weren?t fully explained upfront, and I found out about extra charges only later. Customer service was polite but didn?t fully clarify these fees. I wish they had been more transparent and guided me better throughout. Not what I hoped for.


img 5/5.0 26, Mar 2024

Great for business owners

As a small business owner, it?s nice to deal with a company that doesn?t overcomplicate everything. Just got me what I needed.


img 5/5.0 18, Mar 2024

Felt in good hands

This was my first time needing a surety bond, and I honestly didn?t know where to start. Their team made me feel like I was in good hands the entire way.


img 5/5.0 13, Mar 2024

Very trustworthy

You can tell they?ve been doing this a while. Very structured process, with secure payment and instant proof of bond.


img 5/5.0 06, Mar 2024

Excellent customer care

I had a tight deadline for a license bond renewal. They answered my call fast, sent docs same day. Very polite and respectful?didn't feel rushed, even though I had a lot of questions.


img 4/5.0 26, Feb 2024

Trustworthy, a bit slower than expected

I needed a bond for a probate case. Their good reputation and long track record were reassuring. Communication was clear, though final issue took about 36 hrs instead of 24. Still, good overall and I?d use again.


img 5/5.0 16, Feb 2024

Got what I needed, no hassle

I needed a permit bond for a local building job. Filled out their online form, got a quote, paid, and had the bond in hand within hours. Super convenient.


img 5/5.0 11, Feb 2024

Team is friendly

Everyone I talked to was friendly?not just polite, more like they cared. It matters when you're stressed over paperwork.


img 5/5.0 03, Feb 2024

Trustworthy and consistent

Used them for different states and they always deliver. I?ve never had a bond returned or rejected. That says a lot.


img 5/5.0 29, Jan 2024

Easy to trust

I?ve dealt with companies that ghost you once they get paid. Not ProSure. They answered emails even after I had the bond. Respect that.


img 5/5.0 25, Jan 2024

Easy from start to finish

I wasn?t sure what bond I needed, but their rep helped narrow it down fast. Whole thing from application to getting my bond was surprisingly smooth. They really know what they?re doing.


img 5/5.0 14, Jan 2024

Honest and upfront

No hidden fees, no weird terms. Everything was clear in the beginning and stayed consistent throughout. Appreciate the honesty.


img 5/5.0 09, Jan 2024

Great for small biz

As a small restaurant owner I needed a fidelity bond. ProSure?s staff was helpful, found the right fidelity insurance to cover employees. They knew what they?re doing, made me feel confident moving forwards.


img 5/5.0 04, Jan 2024

Above and beyond

I expected just a bond, but they also helped me verify it would be accepted by my licensing board. Extra step that really helped.


img 4/5.0 28, Dec 2023

Friendly but pricing could improve

Helpful agents, quick responses during my license bond renewal. Used their online portal which worked well. However, the premium quoted was just a bit higher than two other carriers I checked. Still worth it for the reliability and no?hidden?fees policy.


img 4/5.0 19, Dec 2023

Really helpful, minor delay

I needed a motor?vehicle dealer bond and spoke with Danielle in Tampa. She was super friendly and explained everything clearly. Process was smooth and I got my bond fast, though underwriting took a couple more hours than I expected. Overall good?just wish that part was quicker. Felt confident in their experience and reputation.


img 5/5.0 16, Dec 2023

Good with questions

Even after I purchased, I had a few questions about the renewal process. They still replied promptly and clearly. That means a lot.


img 5/5.0 03, Dec 2023

Dependable service

You can count on them to do what they say. They sent the bond exactly when promised, no delays or excuses.


img 5/5.0 28, Nov 2023

Helpful follow?up

They followed up post?issue to ensure bond was accepted by the agency. That extra follow?up helped.


img 5/5.0 20, Nov 2023

Very straightforward

Didn?t have to call 10 times or fill 20 forms. Just one quick form online and they handled the rest. Really appreciate the simplicity.


img 5/5.0 17, Nov 2023

Great partner for agencies

I run a legal office and we refer clients to ProSure regularly. Every one of them has been happy. They?re dependable.


img 5/5.0 08, Nov 2023

Professional service

Contacted ProSure Group mid?week, spoke with Brandy. She was so friendly and explained the court bond requirement clearly. Application was submitted same day. Very professional yet casual tone made me more comfortable. Good price too.


img 5/5.0 02, Nov 2023

Very patient and thorough

Took time to walk through my obligations with the bond. Didn?t rush or treat me like a bother. Felt comfortable asking even basic questions.


img 5/5.0 26, Oct 2023

Very polite team

Everyone I spoke with was really polite, not robotic or rushed. That made a big difference for me since I was already stressed about a legal deadline.


img 5/5.0 20, Oct 2023

Felt comfortable the whole time

You can tell they?ve done this for a long time. Everything was smooth and the process didn?t leave me confused at any point.


img 5/5.0 15, Oct 2023

Good tech tools

I liked their website form and immediate ?print your bond? after payment. Really modern.


img 5/5.0 11, Oct 2023

They don?t waste your time

Other companies had me jumping thru hoops. ProSure was different. I got a clear quote, paid online, and printed bond in less than a day. No gimmicks.


img 5/5.0 04, Oct 2023

Ideal for new contractors

I?m new to contracting and didn?t know where to start with bonds. ProSure answered my beginner questions without making me feel dumb. Really appreciated that.


img 5/5.0 27, Sep 2023

Helpful blog content too

Was researching license bonds and found their blog. Clear, short explanations that helped me understand terms before calling.


img 5/5.0 15, Sep 2023

No stress experience

Got a bond for a New York cannabis?related license. Called and they walked me through the $2 M bond?size and premium. No stress at all. Easy pay online, good communication.


img 5/5.0 13, Sep 2023

Super organized

They knew all the right documents I needed for my court case. Everything was done in a timely manner. Very professional and organized.


img 5/5.0 08, Sep 2023

Very user-friendly

The website was clean and easy to navigate. Application didn?t ask for a ton of unnecessary info. I liked that everything could be handled online.


img 5/5.0 01, Sep 2023

Good coverage options

They offered multiple options for fidelity bond?blanket, employee theft?helped me pick what fit best. Felt in control.


img 5/5.0 28, Aug 2023

Great for permit bonds

Needed a local city permit bond and they had experience with that exact situation. It was issued fast and accepted without issue.


img 5/5.0 21, Aug 2023

Helped me feel less overwhelmed

I had no clue how to get a surety bond and was kind of overwhelmed. They walked me through every step and even followed up after. Made a confusing process much easier.


img 5/5.0 16, Aug 2023

Simple application, great support

Found their site when searching for Florida license bonds. Wasn?t sure how credit affected pricing, but they explained without judgment. Application was short and I got approval pretty quick.


img 5/5.0 12, Aug 2023

Great turnaround

Needed bond for vehicle dealer license. Called on Thursday, got bond before weekend. Great turnaround and friendly staff.


img 5/5.0 08, Aug 2023

No surprises

The quote they gave me was the price I paid. No weird fees or surprises at checkout. Straightforward and honest.


img 5/5.0 30, Jul 2023

Nice people to work with

Called a few times to check status, and every time someone picked up who was polite and helpful. Makes a difference when you're stressed.


img 2/5.0 26, Jul 2023

Slow response times

I expected faster replies but it took days to get a response to my questions. The bond process itself wasn?t very clear and felt kind of confusing. When I called, the person seemed rushed and not very helpful. I got my bond in the end, but overall the service didn?t meet my expectations for the price.


img 5/5.0 16, Jul 2023

Good value

Premium was lower than other quotes. Also they show partner insurers like Liberty Mutual, Travelers?gave me confidence price was competitive.


img 5/5.0 12, Jul 2023

Works well with lawyers

My attorney said ProSure was reliable for appeal bonds. He was right. They communicated directly with him too, so I didn?t have to act like a middleman.


img 5/5.0 07, Jul 2023

Helped with renewals

Used them for multiple years now. They always notify in advance when a renewal is coming up. Makes my life easier.


img 5/5.0 04, Jul 2023

Worth the money

Got a great deal and very fast service. Didn?t feel like I overpaid for what I got. Real value here.


img 5/5.0 30, Jun 2023

Highly efficient

I?ve dealt with many surety companies, and this group was one of the most efficient. I had a bond in my inbox before some others even returned my call.


img 5/5.0 22, Jun 2023

Reliable service

Been using them for years, everything always runs smooth. I feel like they?ve got process down solid.


img 5/5.0 11, Jun 2023

Trusted provider

ProSure Group?s BBB A+ rating gave me comfort. They deliver on what they promise. My attorney recommended them, and I can see why.


img 5/5.0 09, Jun 2023

Trusted by my attorney

My lawyer has used ProSure Group for years and recommended them. Glad I listened, they were helpful from day one.


img 5/5.0 06, Jun 2023

Everything worked smoothly

From application to approval, everything worked like it should. No hiccups or tech issues, which was a relief.


img 5/5.0 04, Jun 2023

Transparent and fair

They explained every charge and fee clearly. No surprises, no hidden costs. Just honest, straight-up service. Very rare these days.


img 5/5.0 25, May 2023

No confusion at all

They sent me clear directions and documents I needed to sign. Didn?t have to guess anything. Very smooth communication.


img 5/5.0 20, May 2023

Easy online tools

I liked how everything was online?no need to print, scan, or fax stuff. Very simple to pay and get the bond PDF within minutes.


img 5/5.0 12, May 2023

Experienced and helpful

I was referred to them for a contractor bond. The agent was very knowledgable?explained difference between performance and payment bonds with patience. They got my bond in 2 days. Not too pushy, just helpful.


img 4/5.0 09, May 2023

Easy online, missed document reminder

I liked how I could apply online any time. The portal was easy to use, and I got PDF bond quick. I forgot to upload a W?9 and only realized later?wish they?d sent an earlier heads?up. After that it all moved fast though.


img 5/5.0 01, May 2023

Reassuring during stressful time

Court ordered me to get a probate bond. I had no idea what that even was. They broke it down, guided me, and got it filed fast. Felt supported the whole time.


img 4/5.0 24, Apr 2023

Great service, slight follow?up gap

They know their bonds inside out and respond fast, backed by top rated carriers. I did notice I waited longer than promised for the final bond certificate by a few hours. Staff apologized and sent proof right after. Reliable overall.


img 5/5.0 14, Apr 2023

Worked great for my real estate license

Had to get a bond before applying for my license. Their team helped me get exactly what Florida required. Zero issues.


img 5/5.0 05, Apr 2023

No drama

Straightforward process. No phone trees, no extra upsells, just what I needed when I needed it.


ProSure Group

The ProSure Group has been helping businesses secure the surety bonds they need since 1993. We specialize in Contract and Construction Bonds, License and Permit Bonds, Court Bonds, and Fidelity Bonds, working with over 30 of the nation’s top AM Best rated surety companies. Our experienced team is committed to delivering exceptional service and some of the most competitive rates available in the industry.

Address
7217 Benjamin Road
33634
Tampa
United States

Website
prosuregroup.com

Email
commercialbonds@prosuregroup.com

Telephone
1-800-480-3883

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