img 4/5.0 07, Nov 2024

Clear Policy Details

The policy details are very clear on their Proliability website, and I did not get overwhelmed with jargon; hence buying the insurance was very effortless. Their customer care also followed up for everything to be in order.


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Smooth Process

It was effortless to get coverage with Proliability since they defined everything clearly on the website, so I did not have any problems. I appreciate the flexibility provided in coverage choices. The premium is a bit more than one would expect to pay, but the service makes up for it.


img 2/5.0 30, Sep 2024

Lack of Clarity

The terms were ambiguous, and I could not get proper answers from the customer support service. It is hard to trust a company when it does not effectively communicate in its dealings. There is, therefore, every reason to expect that it should be smoother than this.


img 5/5.0 16, Sep 2024

Seamless Experience

The process of acquiring insurance from Proliability was smooth from the very beginning, and I have had no problems with billing or renewals. If a professional is looking for liability coverage, I most definitely would refer them.


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Easy Renewal

I renewed my liability insurance online in a couple of minutes. My policy was updated right away, and I received it. It's great to know that with this insurance, the process is hassle-free every year.


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Smooth and Easy Claims Process

I had to make a claim with Proliability recently, and it was much smoother than I thought it would be. I was thinking it was going to take some time to sort everything out, but they really worked swiftly, kept me posted through the whole process, and made this stressful situation more bearable.


img 4/5.0 20, Aug 2024

Good Coverage, Simple Renewal

The options available under coverage are very good, and the renewal process is quite simple. Now, I have been with them for a year plus, with no complaints at all. Their customer service is very responsive and of a professional nature at times when I have had some sort of query.


img 5/5.0 17, Aug 2024

Amazing Claims Experience

Just recently I needed to file a claim with Proliability, and I was blown away by the experience. Their claims department responded quickly, walking me through every step of the process. It was a nerve-racking time waiting on resolution, but they handled everything to my surprise. Their customer care team was always on call, and I had support throughout my process. It is comforting to know I am insured with such a company that also places high regard on its customers and always acts swiftly if I were in need. I would highly recommend Proliability for any professional seeking reliable coverage.


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Not Impressed with Service

Did not provide service. Had to be a daunting task to get someone on the phone if you had a problem with your policy. I felt that they were probably understaffed or not very organized, which was frustrating.


img 2/5.0 07, Aug 2024

Problems with Coverage Terms

Actually, when I signed in, I was pleased with Proliability; however, what later ensued made me have different kinds of challenges with the terms of insurance. The policy is so vague in wording, and when I sought clarification, I get opposing responses. Therefore, I do not know exactly what I am covered for. In filing the claim, it takes them their time to respond, and I did not feel supported in the process. Neither does their website seem very intuitive, so it is that much harder to find the information you want. For the price paid for Proliability, I sure didn't get the services nor the transparency expected of it. Now, I'm rethinking whether to continue with them or find other options that give better clarification and straightforward policies.


img 3/5.0 26, Jul 2024

Thorough Service

Efficient and On Time: Proliability's services were very efficient and on time for my professional liability insurance setting up process. The terms were clearly stated on this policy, making it less confusing for me. I was very pleased to experience this.


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Worth Every Penny

Super value for the money. Low premium for the amount of coverage and very pleased by the ease of updating my policy. Any time that I have called or had a question, they have been very helpful and accommodating.


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Easy to Work With

Proliability is user-friendly, and the customer service team is always responsive. I've had my policy over two years with no problems whatsoever. The coverage is definitely very comprehensive, and so far, the pricing seems to be quite fair for the amount of protection they are offering.


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Competitive Rates

Proliability offers competitive liability insurance rates. The application process was rather easy, and the policy satisfies my needs in good order. A good feature of the policy is automatic renewal to prevent lapse of coverage.


img 4/5.0 25, Apr 2024

Simple and Straightforward

Proliability's process for setting up professional liability insurance is pretty straightforward. Their website is very easy to maneuver, and I was able to get insurance coverage pretty quickly. I have not had any issues with billing or renewal, but the customer service personnel have been super responsive when assisting me.


img 2/5.0 30, Mar 2024

Frustrating Claims Process

I was quite disappointed with how complicated the claims process was with Proliability. When I needed to file a claim, I found myself constantly having to follow up with customer service for updates. It took weeks to get any substantial information, and I felt like I was being passed from one representative to another without getting clear answers. The lack of communication and the overall inefficiency left me questioning whether my coverage would come through when I needed it most. Although their prices are competitive, the service during the claims process was frustrating and not what I expected.


img 2/5.0 19, Mar 2024

Poor Communication

The customer service communication was not satisfactory. It was difficult to get specific answers about my coverage and policy. The rate is indeed impressive, but the unresponsiveness and lack of support made the process a burden.


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Excellent Support and Coverage Options

I have always trusted the insurance company, Proliability, with my small business. Its support team is always responsive in answering any of my questions regarding my policy. The coverage offers full protection, and I feel safe. Comparing their prices with that of other providers, I would say that Proliability is pretty good value for the level of protection being offered.


img 5/5.0 15, Mar 2024

Comprehensive Coverage

Proliability can provide everything a professional like me needs. I liked the diverse options under the policies and even the lowly premium rate. It would not be hard to deal with the firm, and there is no reason to complain about it.


img 4/5.0 11, Mar 2024

Affordable and Easy to Set Up

I have been using Proliability for professional liability insurance for the last one year. It was a very good experience. Their prices are very affordable, and getting the policy put up has been very easy. They make it quite easy on their website by comparing all varieties of coverage options available. I was very comfortable settling down for the plan, and renewing the policy was hassle-free. I had not filed a claim yet, but so far, with my experience, I have confidence that they would deal with it professionally.


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Professional and Reliable Insurance Provider

I've found Proliability to be a very reliable insurance provider for my business. I have been dealing with them for more than four years, and they have always maintained a good standard of customer service. The policy is clear, and I never had any problems with billing or coverage. I just recently had to make a claim and found it absolutely straightforward and efficient. Their customer service team guided me through each phase and ensured everything was dealt with promptly.


img 5/5.0 02, Mar 2024

Easy Setup and Helpful Support

Easy setup of my liability insurance with Proliability. The website is easy to navigate and gets you coverage in just a few minutes. A few questions I had about policy options, and their customer service team really helped me understand everything. Two years now and no problems at all. Competitive pricing with solid coverage. Great security in what I have through the policy, and amazing support from Proliability.


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Great Value for Small Business

In any small business, the very most critical component is finding good insurance at an affordable rate. Proliability offered an excellent value for the money and had all the policies I required. Establishing my policy was not complicated at all, and customer service has been outstanding. I have been a customer of theirs now for over two years, and I am highly pleased.


img 5/5.0 24, Jan 2024

Reliable and Transparent

Nothing but positive experiences with Proliability. They are transparent when it comes to policy, so I never have to deal with unknown fees or unclear terms. And in my experience, whenever I have needed some information from their customer service team, they are always knowledgeable, very prompt, and address issues right away.


img 4/5.0 25, Dec 2023

Reliable Coverage

I have been covered through Proliability for over a year now, and they have been very reliable. The rates are competitive, and there has never been a problem at all with billing or renewal. The website is quite accessible, and the customer service people have always been quick to respond.


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Great Support for Healthcare Professionals

A healthcare provider needs broad liability coverage. Proliability gave me that, and the customer service has been great all along. I am in good hands with my policy, and it is pretty easy to handle my cover through their online site.


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Difficult to reach support

I couldn't get easy access to the company's customer support at Proliability. Once I finally accessed them, they could not clearly answer my questions. It made the whole experience frustrating in terms of communication. A firm like this should have done better than that.


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No issues in claims

I bought this insurance more than two years ago, and until now, nothing went wrong. I only needed to file a claim and was treated accordingly. The staff of that company treated me as a priority that moment, which is very soothing during stress.


img 5/5.0 01, Dec 2023

Excellent Customer Service

Some areas on insurance plans, but their customer support is out of this world. The way they explained things has very clear lucid language with all policy details in line so I am pretty confident my needs with Proliability are taken care of.


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Easy to Manage Policy

I find the Proliability website very user-friendly in managing policies. From signing up to the renewing of my coverage, everything has been seamless. They have competitive pricing and very helpful customer service when I have questions.


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Terrible Customer Service

My experience with Proliability was really terrible, especially as far as customer service was concerned. Reaching them just to get assistance with regard to my policy really was frustrating. There were many delays in getting help; no one knew any answers. I was transferred to different departments multiple times until I lost track of everything. It took more than two weeks to solve an easy problem with my billing. An insurance company should offer superior communication compared to others. A firm that addresses professional customers should not compare itself with the current one in terms of communication. Further, their website portal is very unattractive and does not flow well thus resulting in more frustration. I will not recommend Proliability based on this because they certainly have a lot to work on internally for their customer service and how well their internal people communicate.


img 5/5.0 19, Nov 2023

Reliable Coverage

I insured with Proliability three years ago. So far, I am pleased with the coverage. The peace of mind knowing that my professional liability is covered is priceless. Their pricing is very competitive; their service has always responded graciously.


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Affordable Plans

I felt that Proliability's plans were pretty affordable for the level of coverage. I signed up easily and received my documentation pretty quickly. Since signing up, I have had no problems and the service has been quite reliable.


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Delay in Claims Resolution

When it comes to claiming, there is much delay. It took me a considerable number of weeks before I get a response from the customer service. Moreover, I needed to follow up on them many times. Their response time was highly disappointing. Additionally, the processes were much more complex than they were expected to be.


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Wonderful Support Upon Renewal

I have been with Proliability for a few years now, and their support has been always great. The other day, I had to renew my policy, and it was as smooth as butter. The customers' service team replied to all of my questions, and my renewal was done without any problems. I love working with an insurance provider who makes things easy for its customers. I have highly recommended Proliability to several of my colleagues for their exceptional service and very transparent pricing.


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Comprehensive Coverage at a Fair Price

Proliability provides extensive coverage at a feasible cost with the ease of self-management online. From the date I became insured here, three years are about to be gone without facing any problem so far. Their team is always ready to help whenever needed.


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Excellent Communication

Good communications with Proliability. News of alterations to my policy come quickly, and renewals are always received long before due date. Good to have a firm that does not muddle anything.


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Comprehensive Coverage for My Business

Proliability has been my go-to provider for professional liability insurance over the last three years. They truly cover everything with their prices that can be afforded. Their customer service team is very supportive, and this is a reason I have always loved them. They never had to settle any of my claims, but based on their service so far, I can rest assured that they would address any issue that may arise right away. It's just priceless being insured by Proliability-knowing that you are well covered. I would always recommend them to any professional who would wish for dependable, cheap liability insurance.


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User-friendly Platform

Proliability's online platform is very user-friendly. It was pretty easy to setup my policy, and the price quote seemed pretty fair. The customer service answers all questions I posed to them without any delay. Overall, it's a pretty reliable professional liability insurance provider.


img 5/5.0 01, Oct 2023

Responsive Customer Service

I had some reservations when setting up my policy, but the customer service of Proliability was horribly responsive and patient. They took the time to explain all the details of my coverage and made sure that everything was understood. They were transparent and professional, and professionalism really made a difference in my experience.


img 4/5.0 23, Sep 2023

Efficient and Helpful

Proliability has been efficient and headache-free. My policy was quite simple to establish; indeed, customer service was always more than able to address any questions I may have had. I have recommended them to colleagues looking for professional liability insurance.


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Fantastic for Small Business Owners

As a small businessman, I was looking for liability insurance on a tight budget. Proliability offered the best coverage for my budget and helped me out anytime I had questions through their customer service team. I've been with them for two years so far and look to continue on.


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User-Friendly Website

Proliability's website is very user friendly. From there, I easily found the right coverage and applied within just a few minutes. The options of policies explained were excellent, and the cost was relatively reasonable compared to others.


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Reliable Coverage for My Practice

Have been with Proliability for many years now, and I have always had a reliable coverage of my medical practice. The customer service team is always accessible and very helpful. I have full confidence in the claims being handled. Renewal was quick and painless, and I appreciate the transparency in pricing.


img 4/5.0 29, Jun 2023

Arduous claims process

I was very disappointed by the complexity and twists involved in trying to file a claim through Proliability. It was difficult to get a straight answer from the customer service contact. It seemed like they were just sending me around in circles. Much more time than I ever would have expected passed before it was finally resolved. I even had to call multiple times in order to find out basic, simple information. For a company that advertises itself as reliable and professional, the lack of transparency and responsiveness when I needed it during my claim was frustrating. The coverage itself is fine, but when you need the support the most, they really fall short. I hope they improve their claims handling process; this experience has made me think I should change providers when my policy is up for renewal.


img 4/5.0 22, Jun 2023

Quick Setup and Helpful Support

It did not take me long to set up my professional liability insurance from Proliability. The website is very easy to work with, and within a few minutes, I was covered. Their customer support staff was also very helpful when I brought questions up about my options.


img 5/5.0 12, Jun 2023

Professional and Reliable

One of the most professional experiences. The policy I selected really suits me right now, and their price is pretty competitive too. If ever I needed to ask them some questions, they have always been super helpful, which gives me a feeling that I am well protected. Proliability has always been very direct with me regarding my policy and any changes. I have been with them two years now, and I really appreciate the frank approach. When it came to renewal of my policy, never been a hassle, and nothing ever broke.


img 4/5.0 24, May 2023

Good for Professionals

Being a medical professional, the affordability of liability insurance is really essential. One of the staff recommended proliability to me, and I did not have a cause to regret their service. The amount for the premium is reasonable enough with the kind of cover it provides, and I had established my policy in no time. The support team on my customers' issues really had a considerable amount of knowledge that was patiently answered in terms of clarifying questions about the terms of the policy.


img 5/5.0 18, May 2023

Prompt Responses

Every time I asked for clarity and information, the staff has been prompt and courteous. This is one of the reasons why this particular insurance company has risen above the rest. I have been able to recommend them to my colleagues.


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Friendly Representatives

A very helpful customer service team helped me understand exactly what I am covered for and arranged the right coverage to be put into place. Great service.


Proliability

Proliability, powered by AMBA, is dedicated to providing professional liability insurance specifically tailored to protect various professions. We cover essential areas from medical malpractice insurance for nurses to errors and omissions insurance for real estate professionals. Our coverage includes exclusive benefits designed to meet the unique needs of the professions we serve, ensuring peace of mind with robust protection.

Address
4050 NW 114th Street
50322
Urbandale
United States

Website
proliability.com

Email
info@proliability.com

Telephone
1-800-375-2764

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