160 reviews found
img 2/5.0 28, Dec 2024

Decent site but expensive shipping

Website was easy to use and selection good, but shipping cost was quite high for a single bottle. I didn?t see any free shipping threshold which made me buy more than I wanted. Delivery was slower than promised but bottle arrived safely. They need to reconsider their shipping fees policy to make it more attractive for smaller orders.


img 5/5.0 24, Dec 2024

Glad I found this site

Ordered Scotch for gift?arrived on time with no damage. Clear pricing and reliable tracking. Clean experience overall.


img 2/5.0 20, Dec 2024

Nice product but poor communication

I liked the product I ordered but felt frustrated by the poor communication during shipping. I didn?t receive any status updates and had to contact support myself. Delivery took longer than expected and packaging was just okay. They have good spirits but need to be more proactive in keeping customers informed.


img 5/5.0 16, Dec 2024

Totally satisfied with service

Clear browsing and tracking. Bottle arrived safely. Follow-up after shipping was appreciated. Trust built for future orders.


img 5/5.0 12, Dec 2024

No issues at all

Fast delivery, correct order, no support needed. Simple navigation, accurate product info. Very reliable experience.


img 5/5.0 08, Dec 2024

User-friendly and fast

Website is easy to use, bottles arrived quickly with no issues. Clear prices and delivery. Smooth and professional experience.


img 5/5.0 04, Dec 2024

Great find for online buyers

Ordered twice?both times easy and safe. Item info was detailed, fair pricing, tracking updates sent. Recommends site.


img 5/5.0 30, Nov 2024

Found what I needed, easily

Easily found a rare wine, quick tracking, well-wrapped delivery. Clean and simple site. Trustworthy for gifts and parties.


img 5/5.0 26, Nov 2024

Secure packaging, fast delivery

Bottle was packed securely and arrived earlier than expected. Smooth checkout, multiple payment options. Reliable service.


img 5/5.0 22, Nov 2024

Amazing customer follow-up

Corrected a wrong address quickly. Bottle arrived on time and in great condition. Responsive and caring support.


img 5/5.0 18, Nov 2024

Reliable and consistent

Multiple orders?on-time delivery, no errors. Site performance improved. Very dependable service.


img 5/5.0 14, Nov 2024

First order went perfect

Ordered bourbon?fast shipping, well-protected. First-time online order went smoothly, no support needed.


img 4/5.0 10, Nov 2024

Reliable stock info, slow restock alerts

Liked real-time stock showing on site. I placed order for rum that was low stock. Two days later it went out of stock and I wasn?t notified until I checked manually. A restock email would help. That?s all minor, product and service itself is great. I?ll shop again, but suggest auto alerts.


img 5/5.0 06, Nov 2024

Great for hard-to-find items

Found specific Japanese whisky, reasonably priced. Fast shipping, perfect condition, no account needed.


img 5/5.0 02, Nov 2024

Perfect for gifts too

Sent wine as birthday gift?arrived on time, packaging clean. No gift wrap option, but still professional.


img 5/5.0 29, Oct 2024

Impressive from start to finish

Found rare whiskey, delivery came early, packaging sturdy. No issues. Great overall experience.


img 4/5.0 25, Oct 2024

Shipping cost is high for small orders

The selection is good and site is easy to use but shipping cost for a single bottle felt quite expensive. I didn?t find any free shipping thresholds or discounts which made the total price higher than I expected. Delivery was fine but I would probably buy more next time to justify shipping fees.


img 5/5.0 21, Oct 2024

Really happy with my purchase

Ordered Merlot for a gathering?arrived on time, securely packed. Site clean with detailed product info.


img 2/5.0 17, Oct 2024

Nice products but slow age verification

I really liked the brands they offered but the age verification process was painfully slow and delayed my shipment. No status updates during the wait. The bottle arrived safely but the long hold-up made me feel unsure about ordering again. They should speed up verification to keep customers happy.


img 5/5.0 13, Oct 2024

Smooth order process

Rum arrived in perfect condition. Site didn?t lag, order and delivery went fast. Packaging very secure.


img 5/5.0 09, Oct 2024

Best pricing and fast shipping

Ordered tequila?delivered in 3 days. Fair pricing, accurate product descriptions, and mobile-friendly site.


img 5/5.0 05, Oct 2024

Excellent customer service

Had a checkout address issue; support fixed it quickly. Whiskey arrived fast and well-packaged. Got updates throughout.


img 5/5.0 01, Oct 2024

Quick delivery, great packaging

Ordered two wine bottles?arrived quickly and safely. Site was simple to use, and checkout was easy. Received timely email updates.


img 2/5.0 27, Sep 2024

Good selection but site glitches

While browsing their selection was impressive, I encountered some glitches on the website. It froze when applying coupons and sometimes didn?t add items to cart properly. Checkout was confusing because shipping and tax fees showed late. Shipping was slow but bottle was okay. Site bugs and unclear fees took away from what could have been a smooth experience.


img 5/5.0 23, Sep 2024

Best online liquor store so far

Easy to navigate site with great bourbon selection. On-time delivery, neat packaging, and regular tracking updates. No need to contact support.


img 5/5.0 19, Sep 2024

Fast and smooth experience

Placed an order for gin?arrived a day early, securely packaged. Website was easy to navigate, and the payment process was smooth. A very positive first experience.


img 2/5.0 15, Sep 2024

Nice bottles but weak customer service

The bottles were nice quality but when I had an issue with delivery, customer service was slow to reply and didn?t fully resolve it. Shipping took longer than expected and tracking wasn?t very informative. I like the products but the service needs a lot of improvement.


img 4/5.0 11, Sep 2024

Good selection, but site glitches

The liquor selection is pretty good and I found what I needed. But the website had some glitches while adding items to the cart and applying coupons. It froze a few times. Checkout was confusing in terms of taxes and shipping costs. The bottle arrived in perfect condition but overall the site experience made me frustrated. Could be smoother.


img 2/5.0 07, Sep 2024

Good variety, slow site speed

The website has a good selection but the site was slow and sometimes froze on my browser. It made shopping frustrating. Checkout was okay but slow. Shipping took longer than expected. Bottle arrived safe but they should improve site performance to make buying easier.


img 2/5.0 03, Sep 2024

Good selection but delayed delivery

Found some rare whiskeys on the site which was great. However, my order took nearly 10 days to arrive, much longer than expected. No proactive emails were sent about delays. Package was intact but I was disappointed by the wait. Website was good but they must work on faster delivery and better communication.


img 3/5.0 30, Aug 2024

Simple ordering but confusing checkout

I was happy with the variety and ease of finding products, but the checkout process confused me. Tax and shipping fees were not clear until the very last step. I almost abandoned my cart because of unexpected costs. Shipping was slower than stated and packaging was just average. They have great selection but need to improve pricing transparency and speed.


img 4/5.0 26, Aug 2024

Smooth for first?time buyer

First time buying spirits online. Site guided me well through age?verification and shipping steps. I was nervous but trust built fast. Bottle of bourbon arrived timely and secure. My only issue was not seeing gift?wrap option?wanted to send to friend. They may add that feature soon. Otherwise a very smooth and encouraging first experience.


img 3/5.0 22, Aug 2024

Good variety but lack of shipping updates

Their product range is quite good and prices are reasonable. However, I found the lack of regular shipping updates frustrating. Tracking only updated once and I had to guess when my order would arrive. It came eventually and the bottle was fine, but I prefer a seller who keeps me informed at every step. It would make a big difference in customer confidence.


img 3/5.0 18, Aug 2024

Nice product but poor packaging

I liked the bottle I ordered but packaging was disappointing. The outer box was dented and didn?t feel secure enough. Thankfully the bottle wasn?t damaged but it could have been. Shipping was slower than expected and customer support was hard to reach. The site is easy to use but they really need to improve on packaging and delivery speed to avoid problems.


img 3/5.0 14, Aug 2024

Good prices but poor customer service

The prices were competitive and I found some bottles not available elsewhere. However, I ran into issues with customer service who was slow to respond and didn?t fully solve my concerns. Shipping took longer than promised and packaging was average. I liked the site layout but experience was frustrating. Hopefully, they can improve support and delivery speed to match their good product selection.


img 2/5.0 10, Aug 2024

Nice selection but slow and confusing

I really liked their variety of spirits and the website was easy to browse. However, the checkout was confusing and took longer than expected. Shipping took almost a week and tracking updates were missing most of the time. The bottle arrived okay but I felt overall service was lacking. They have potential but need to work on delivery and communication to improve the buying experience.


img 4/5.0 06, Aug 2024

No gift wrap option available

I wanted to order a bottle as a gift but the site doesn?t offer any gift wrapping or personalized notes. The bottle arrived safely but packaging was plain. It felt like a missed opportunity to make gifting easier and more special. The site is otherwise good but this option would really improve the overall experience.


img 4/5.0 02, Aug 2024

Support wasn?t very helpful

I had an issue with my order and tried to contact support. They replied but with very basic answers and didn?t really solve my problem at first. Took multiple emails back and forth. The product and shipping were fine but the support experience wasn?t great and left me a bit frustrated.


img 2/5.0 29, Jul 2024

Nice site but customer care lacking

Website was clear and product info helpful. Unfortunately, I had an issue with my order and customer care took a long time to respond and didn?t really fix it properly. Shipping was okay but the slow support made the experience frustrating. They need to improve how they handle customers? concerns to build trust.


img 4/5.0 25, Jul 2024

Age verification was slow

The age verification process took longer than I expected?about 2 days. It delayed my order shipment which was disappointing since I needed the liquor for an event. The site was otherwise fine and bottle arrived in good condition. But I wish they would speed up the verification process to avoid such delays.


img 4/5.0 21, Jul 2024

Store & online sync was good

Checked stock in-store before buying online. Inventory matched website listing for a rare rum. Picked up online order same day. Then ordered a whiskey online and got it delivered next day. Syncing between store pick-up and shipping was impressive. My only caveat: store pickup doesn?t waive shipping cost as I hoped?makes me hesitating pickup next time.


img 5/5.0 17, Jul 2024

Reliable service, UI needs improvement

This was my second online purchase. Site is reliable but I noticed filter results sometimes repeat or don?t refresh properly. I manually refreshed page to fix it. Order and age check were fine, shipping quick, bottle undamaged. Support in chat was responsive. Site experience kept me waiting a bit, but service and product quality was solid overall.


img 5/5.0 13, Jul 2024

Unique beer selection, higher cold?pack cost

Loved finding small?batch craft beers on their site. Option to add cold?pack was great in summer but the extra cost was steeper than I expected. Still, beer arrived good temp and tasted fresh. Packaging thoughtfully insulated. Website gave clear instructions but price transparency on cold?pack could improve. Overall loved selections and delivery was smooth.


img 5/5.0 09, Jul 2024

Good return policy, shipping slight delay

I ordered red wine for a dinner party, liked that they have 30?day return on damaged goods. The package arrived a day late, but they informed me by email. Bottle was perfect condition. Their site was clear about insurance and age check. Chat support answered my tax question politely. All in all satisfied, though faster shipping would?ve been better for event day.


img 5/5.0 05, Jul 2024

Informative site, could add tasting notes

Browsing spirits was easy with filters by region and type. But I noticed some bottles lack tasting notes or distillery info, so I googled those later. Age verification was smooth, shipping cost upfront. Package arrived on schedule, bottle intact. I reached out to chat about regional origin and got quick answer. I?d give 5 stars if tasting details included, but still very positive buying experience.


img 4/5.0 01, Jul 2024

Decent product but slow delivery

I ordered some bourbon and while the bottle was good quality, delivery took longer than expected. The tracking info wasn?t updated regularly which made me a bit anxious. Packaging was okay but could?ve been better. The website was easy to navigate but lacked some important details on shipping timelines. Overall, product was fine but I?d hope for faster delivery next time.


img 5/5.0 27, Jun 2024

Friendly store staff, checkout glitch

I visited their Santee location after ordering online. Store staff were knowledgeable?gave great tips on craft beers and bourbons. Later tried checkout online again, but coupon code didn?t apply due to a glitch. Contacted support, they fixed it within a day. Bottle arrived safely, taste good. Site glitch was minor but worth a star deduction?support made up for it. The experience was warm and transparent.


img 4/5.0 23, Jun 2024

Delivery delays and missing notifications

My order was delayed by a few days and I didn?t receive any proactive notifications about the delay. I had to check tracking manually multiple times. The bottle arrived safe but the lack of communication was annoying. The site is easy to use but the customer experience could be better with clearer updates.


img 5/5.0 19, Jun 2024

Fast delivery, minor shipping fee

Ordered a craft gin and shipping was fast?arrived the day after dispatch. Site clearly showed fees, but shipping felt slightly high for a single bottle. Bottle arrived safe with proper padding. They offer insurance which I appreciated but didn?t use. Chat support was helpful when I asked about return policy though I didn?t need it. Good experience though next time I?ll hope for lower shipping or free threshold.


img 5/5.0 15, Jun 2024

Great variety, slight UI lag

I love their whiskey selection, includes rare bourbons and imported Scotch I don?t see elsewhere. Browsed on mobile and desktop, but mobile version lagged a couple times. Still, added bottle, went through age verification easily. Delivery arrived in predicted time and bottle intact. Support answered my verification query within a few hours. Good overall, but hope they improve site speed on phones.


img 5/5.0 11, Jun 2024

Nice online service, packing okay

I ordered a bottle of single malt Scotch from their website. Site was easy to browse, with good filters. Checkout quick and transparent. Shipment arrived in about three days and bottle was intact. Packaging was okay but box a bit crushed on one corner. Customer chat replied quickly when I asked about temperature control. Overall a pleasant experience?the product and price were good?just wish packaging was a tad more robust.


img 5/5.0 07, Jun 2024

Fast return support, lacking loyalty perks

Returned a corked wine with no hassle. Support helped return quickly and refund came fast. However I noticed no loyalty points or rewards for repeat buy. Would love loyalty perks next time.


img 5/5.0 03, Jun 2024

Nice site visuals, slow filter tools

Site looked nice and images were good. But filter buttons were sluggish and loaded slowly, took extra seconds. Once filter applied, choices were accurate. Bought tequila happily though.


img 4/5.0 30, May 2024

Helpful chat, felt scripted

I asked chat about flavor profile for an IPA and they gave standard info. Felt polite but a bit scripted, lacked depth. They solved my query, so that?s positive. Order shipped fast and beer arrived fine. Site was easy to use but more personal chat responses would improve feel. Overall happy with product and delivery though.


img 5/5.0 26, May 2024

Transparency in fees, minor stock delay

Fees and tax shown clearly at checkout. However the whiskey I wanted was ?awaiting stock? and delayed shipping. They emailed but took a few days. Bottle arrived fine once shipped. Good transparency, just small stock delays.


img 5/5.0 22, May 2024

Nice craft beer range, cold?pack optional only

Loved craft beer options. But I couldn?t add cold?pack to my order?maybe out. Result came warm but still ok. Wish they?d make cold?pack default in summer months.


img 5/5.0 18, May 2024

Clear shipping zones, late weekend delivery

They show shipping zones clearly for my state. But weekend delivery took longer than expected. Monday arrived, which was fine but I expected Sat. Packaging fine, site and support helpful.


img 4/5.0 14, May 2024

Customer support needs improvement

I contacted customer support about an order issue but got slow and generic replies. It took a couple days to get a response and the issue wasn?t fully resolved in the first go. The ordering process was fine and the product arrived safely but support could be more helpful and quicker. That part left me less confident about using them again soon.


img 5/5.0 10, May 2024

Good return policy, shipping wait

I appreciated they accept returns if bottle damaged. I didn?t need it but it felt reassuring. Delivery took extra day though?that pushed it from 5 stars, but overall service nice and bottle fine.


img 5/5.0 06, May 2024

Friendly online chat, site small lag

Chat rep helped me choose cask strength whiskey. Very polite. Site did lag a bit when switching filters. Bottle arrived perfectly. Easy service but could improve front?end performance.


img 5/5.0 02, May 2024

Reliable delivery, no gift wrap

Ordered as a gift but there was no gift?wrap option on site. Bottle came in plain box. Still arrived safely though. Would be nice if they offered gift presentation services.


img 4/5.0 28, Apr 2024

Packaging could be better

My wine bottle arrived with minor scratches on the label and the box was slightly damaged. Luckily the wine itself was fine but it looked less professional. I think packaging could be improved to better protect fragile bottles. The ordering and shipping were standard but I expected a bit more care with presentation.


img 4/5.0 24, Apr 2024

Fast response, packaging edge damage

Bought premium tequila. Packaging was sturdy but box had a dent on one side. Bottle was safe and undamaged thankfully. I messaged support, they replied quickly to apologise and offered coupon next time. Didn?t use it but appreciated gesture. Delivery was fast and product authentic. Packaging detail deduction only.


img 5/5.0 20, Apr 2024

Solid customer support, could personalize

Support was polite but sounded scripted, could be more personal. They fixed my address error well. Bottle delivered with no problem. Just a bit more natural tone in chat would stand out.


img 4/5.0 16, Apr 2024

Clear pricing, minor tax confusion

Site shows item cost, shipping, and tax upfront which I appreciated. But tax occasionally seemed slightly off from calculator. I asked support, they explained state rules and corrected final amount. Bottle arrived safe, customer care was helpful. Everything else was smooth, but that minor hiccup on tax made me pause briefly before checkout.


img 5/5.0 12, Apr 2024

Good product info, missing tasting notes

For a fancy tequila, site gave basic info but lacked tasting notes. I had to search elsewhere. Images and region info were helpful but more detail would help me choose better. Still a good buy once I picked it.


img 5/5.0 08, Apr 2024

Reliable orders, could improve mobile site

Order via mobile phone. Everything worked but images took time to load. Price and checkout were fine. Bottle arrived just like picture. Smooth but mobile site speed needs better optimization.


img 5/5.0 04, Apr 2024

Nice staff in store, shipping cost unclear

Stopped by store to compare bottles, staff knowledgeable. Picked one online later, but shipping cost wasn?t clear until checkout stage. Could?ve used earlier disclosure. Still good purchase, just better clarity would help.


img 5/5.0 31, Mar 2024

Strong online deals, not flashy

Heard about price?match deals too. Got a nice deal online but no banner or highlight, I stumbled on it. Good save, but wish they made deals more visible. Overall cool pricing and straightforward site.


img 5/5.0 27, Mar 2024

Good for rare spirits, minimal stock note missing

They had a rare single malt I wanted. Stock disappeared quickly and I was warned but didn?t get notification once back in. Ordered later and got it in. A simple back?in?stock alert would help shoppers like me.


img 5/5.0 23, Mar 2024

Age?verify smooth, delay alert missing

Age check went fine. But I didn?t get email when shipped?had to manually track. Would?ve liked better alerts. It still reached in time; bottle intact. Next time I hope they add notification email.


img 4/5.0 19, Mar 2024

Decent app experience, slow filters

On app, site layout is clean, but filter tool runs slow to load results. Took a few seconds to apply filters. Otherwise good. Checkout worked fine, shipping cost clear. Order arrived in good condition. Staff helped me choose via chat which was cool. If app filters faster, I?d give full 5 stars.


img 5/5.0 15, Mar 2024

Solid experience, wish for local pickup rates

Bought rum online even though I?m near Santee store. Would?ve liked cheaper rate for local pickup. Shipping same as delivery which felt odd. Bottle came safe and tracking was clear. I'd prefer discounted pickup option.


img 5/5.0 11, Mar 2024

Helpful chat, packaging firm

I asked via chat about spirit proof levels and they answered quickly. Packaging was firm but box was bent on corner. Bottle ok, but outer presentation could be neater. No big deal, but keep an eye on packaging boxes.


img 5/5.0 07, Mar 2024

Great wine range, shipping cost high

They stock great wine brands. Loved the options. But shipping cost seemed pricey for lighter order. Felt a bit too much. Bottle arrived with no issues. Better if they offered cheaper terms for small orders.


img 5/5.0 03, Mar 2024

Nice beer cave store, checkout lag

Visited Santee location?s beer cave?impressive selection. But caught a lag during online payment process. It hung for a minute before confirming. Result was still good, bottle arrived fine. Good experience with selection and store vibe, but site speed needs work.


img 5/5.0 28, Feb 2024

Good pricing, minor checkout glitch

Prices seemed fair compared to local stores. Only thing, I had error on coupon code during checkout?but support fixed it quickly. Finally paid the right price. Bottle arrived safe and on time. Good overall, but site glitches pulled one star down.


img 4/5.0 24, Feb 2024

Good variety, could add reviews

Liked selection of imported wines. Would?ve liked user reviews or star ratings next to items. I rely on other customers a lot. Other info was detailed like region and ABV. Age?verification fast and shipping smooth. Package arrived intact. A small suggestion: allow star?rating or review section on product pages. It?ll help repeat buyers like me.


img 5/5.0 20, Feb 2024

Reliable service, needs better FAQ

Everything went smooth for my whiskey order, except their FAQ page didn?t cover waived fees for bigger orders. Had to chat with support. Once clarified, shipping was fast and bottle was fine. Their customer support helped well, but clearer site info would be nice.


img 5/5.0 16, Feb 2024

Fast shipping, improved in?store sync

Site shows real stock availability from Santee store, which is cool. Ordered and picked up same day, no waiting. Delivery update a bit slow on site but store pickup was quick. Packaging is fine. Good blend of online+store experience.


img 5/5.0 12, Feb 2024

Impressive craft beer picks, small charge

Nice variety of craft beers, even some seasonal ones. Paid extra for cold pack which was fair. But shipping cost a bit higher than I'd hoped. That's the only thing keeping it from 5 stars. Loved the taste and packing.


img 5/5.0 08, Feb 2024

Decent customer service, could improve follow?up

Had a question about tax in my state. Support responded within a few hours but didn?t follow?up after order shipped. I appreciate the info though. Bottle came safe and on time. A bit more proactive communication would improve experience.


img 5/5.0 04, Feb 2024

Nice whiskey variety, verification slow

Loved their bourbon collection?found a limited release I couldn?t get elsewhere. Age verification process took longer than I expected?24 hours. Once cleared, shipping was fast. Site messaging says it?s quick but sometimes delays happen. That minor hold?up kept me from giving 5 stars.


img 3/5.0 31, Jan 2024

Decent product but long delivery wait

Their liquor selection is nice and I found exactly what I wanted. But delivery took over a week, much longer than estimated. The bottle came in good condition but waiting so long was disappointing. Tracking info was scarce and I felt a bit left in the dark. The website is clean but lack of communication during shipping really hurt the experience. Needs improvements on order updates.


img 5/5.0 27, Jan 2024

Good for wine lovers, late courier

Ordered red wine which I needed for dinner. Packaging was solid, wine intact, but courier showed up late evening, a bit inconvenient. They did inform via tracking, appreciated that. Their site makes choosing wines fun, but more reliable delivery times would help.


img 5/5.0 23, Jan 2024

Great online store, small website issue

Mostly liked shopping experience. Site kinda lagged when adding items to cart ? had to refresh. But checkout was easy and shipping cost was upfront. The vodka bottle arrived intact. So I?d say no major issues, but site performance during busy browsing could improve.


img 5/5.0 19, Jan 2024

Helpful staff, minor hiccup

Bought craft beer mix. Chat rep answered questions well about cold?pack shipping. One bottle was a little warm, but they offered discount on my next order. Packaging was sufficient, though could use better temperature control for summer orders. Staff polite, site clean and easy to use.


img 3/5.0 15, Jan 2024

Easy site but shipping issues

I found the website easy to use and had no trouble ordering. Product range is impressive. Unfortunately, the shipping took almost double the time they promised. No one contacted me to explain the delay. The bottle was fine but I was left wondering what was going on. Better communication and faster delivery would improve their service significantly.


img 5/5.0 11, Jan 2024

Wide selection, slight delay

Loved their gin selection, found something rare. However delivery was delayed a day over the estimate. They apologized in email but I had to wait more than expected. Bottle was in perfect shape though. Customer support seemed helpful. I'd return, but hoping they tighten delivery timing.


img 5/5.0 07, Jan 2024

Good delivery but packaging tight

Ordered a bourbon bottle and it arrived in decent time, though the padding was a bit tight. No damage, but I felt it could use more cushioning. Site navigation was fine, their tracking emails helpful. A small upgrade in packing would make it perfect. Overall, happy with my purchase and would return.


img 5/5.0 03, Jan 2024

Attentive customer care process

I got an email to verify my age docs after ordering?a bit annoying but helpful. Once approved, shipping was quick. Package arrived intact and bottle was as described. Felt like they took care so that nothing goes wrong. That attention is what earns trust in online liquor shopping.


img 5/5.0 30, Dec 2023

Well curated beer section

I like RTDs and craft beer selection they have. Filter lets me find what I want. Bought a pack mix, arrived nice and cold in insulated box. Flavor was fresh just like from store. Really good way to try new brews from different breweries.


img 5/5.0 26, Dec 2023

Seamless checkout process

All costs and delivery estimates were visible before I clicked buy. Payment had secure seal and age?verification note. Easy steps and no hiccups. Order processed fast and bottle arrived next day. I felt confident throughout which is rare.


img 5/5.0 22, Dec 2023

CA delivery made seamless

I live in California and was unsure about shipping. Website automatically added required state docs and tax. Process guided me smoothly. Courier delivered in promised window, no delays. Very relieved it worked that effortless for CA resident.


img 5/5.0 18, Dec 2023

Smart recommendations online

The ?related items? section helps me discover spirits I didn?t know. It recommended single malt after I looked at bourbon, and I really enjoyed trying it. That little nudge made me explore more. Helpful without pushing too much. Package arrived quickly with no damage.


img 5/5.0 14, Dec 2023

To-the-point pricing

I saw a price match guarantee in store and online prices matched. Checked regulations for my state then ordered. Everything went smooth, payment clear, delivery happened within stated window. Bottle arrived good shape. No fuss, no hidden fees.


img 5/5.0 10, Dec 2023

Unique beer picks

I found a hazy IPA from a local brewer that I love, and they stocked it. Delivery packaging included ice packs for beer, and it arrived just right temperature. Tasted fresh. Nice to see smaller breweries featured. Makes ordering feels more special.


img 5/5.0 06, Dec 2023

Quick online responses

Used online chat to ask about bourbon distillery region. Rep was helpful and even sent a link to blog info. Felt like they knew their stuff. Checkout was smooth and shipping was punctual. Good knowledge makes difference and I appreciated extra effort.


img 5/5.0 02, Dec 2023

Perfect for holiday season

Made a holiday order and they offered gift wrapping option. Bottle came lovely and on schedule before the party. Packaging looked thoughtful and they included a small care note. It felt personal, not generic. My guests complimented it. Really pleased with the effort.


img 5/5.0 28, Nov 2023

Clear return and insurance options

I liked seeing insurance checkbox during checkout. Bought it and felt safe. Even though nothing went wrong, I liked knowing I could claim if needed. The return policy was easy to find on site and no hidden punishments. Confidence in buying here grew fast.


img 4/5.0 24, Nov 2023

Great support, checkout hiccup

When checkout stalled on submitting payment, support chat picked it and helped me reload payment page. Solved in minutes. Bottle arrived next day. Appreciate fast support. Wish site would catch those errors before submission. Still happy with outcome and support response.


img 5/5.0 20, Nov 2023

Responsive to special shipping needs

I ordered bourbon in summertime and worried about heat. Support suggested delaying shipment until cooler. That was thoughtful. When it shipped later, bottle was fine and no spoilage, they tracked dispatch timing well. Felt they cared more than average retailer.


img 2/5.0 16, Nov 2023

Good selection, late delivery

They have a really good variety of spirits but my order arrived almost a week late. No notification was sent explaining the delay. Tracking was not helpful. The bottle was fine but the wait was frustrating. Customer service replied but didn?t offer any solution. I?d consider ordering again if they fix delivery timing.


img 5/5.0 12, Nov 2023

Great in?person vibe

Visited the Santee location after reading about their beer cave. It did not disappoint?nice display and cold storage. Staff helped me pick out a tasting flight to go. Then I ordered extras online with ease. Seamless experience between store and website. Highly appreciated that consistency.


img 2/5.0 08, Nov 2023

Great prices, slow shipping

Prices on their site are competitive and that?s what attracted me. But shipping was very slow compared to what they promised. Tracking info was minimal and I was left unsure when to expect delivery. The bottle arrived okay but the wait was too long. I hope they fix their logistics to match their product pricing.


img 5/5.0 04, Nov 2023

Supportive and caring staff

I emailed about a particular bourbon that was out of stock online. They responded in few hours, offered notify me soon as it?s back. Two days later I got email and bought it before it went again. Customer care with that attention is rare. Made me feel they actually watch inventory and care about customers.


img 5/5.0 31, Oct 2023

Good for first?time online buyers

I?m new to buying alcohol online, and this site was understandable. Age?verification was clear, help pop?ups guided me. Shipping cost was shown before checkout, no surprises. Bottles were tracked and arrive securely. Felt trustable. I was nervous at start but it ended up being smooth and reassuring.


img 5/5.0 27, Oct 2023

Sophisticated selections

Site carries some premium labels I don?t usually see. They show tasting notes and regions which helped me pick. Very educational experience. Packaging protected bottle thoroughly. Delivery in two days only, faster than similar retailers. Felt like I bought from a store that knows its products. Ideal for someone seeking something special.


img 5/5.0 23, Oct 2023

Nice store side experience too

I live close to Santee store so browsed bottles there in person. Their beer fridge looked well-stocked and staff were friendly. I ended buying online later because I saw availability online first. Good sync between site and store. No awkward waits, and pick-up was fast. Nice to have both options.


img 5/5.0 19, Oct 2023

Detailed tracking that helps

Tracking emails were detailed?they explain when items left warehouse, expected delivery window. Helpful so I could choose when to meet courier. Bottle arrived safe and early morning. Packaging wasn?t overdone but effective. Felt good knowing exactly when it?ll arrive. Really appreciate that clarity in an online liquor buy.


img 5/5.0 15, Oct 2023

Great for gifting

Ordering gift bottles here is easy?the packaging is neat and they?ll hold off delivery until a date you specify. I did that for mom?s anniversary and they checked with me before shipping. Arrived exactly on date, looked nice, and she was excited. I felt confident and relieved. Good experience all round.


img 5/5.0 11, Oct 2023

Very customer?centric policies

Love that they promise 30?day returns for damaged goods. I didn?t need it but it made me feel better ordering. The initial shipping email showed date and courier info. Bottles even had plastic seals intact. Love the firm but fair policies; they make shopping less stressful. Customer support answered my shy questions without sounding robotic.


img 5/5.0 07, Oct 2023

Reliable service for wine orders

I ordered two bottles of red wine for dinner party. They were careful about shipping temperature and bottle arrived intact. The site mentioned insurance option, which I opted for?it gave peace of mind. Delivery arrived earlier than predicted, and everything was perfect. I?d feel comfortable ordering more wines here for special events.


img 5/5.0 03, Oct 2023

Fast reply from online chat

I used their chat feature to ask about bottle size and got reply within minutes. Chat rep was polite and gave me suggestions I hadn?t thought of. That helped me pick a great bottle of scotch. Order went through smooth and delivery was next day. Packaging was solid. Felt personal interaction, not just machines. Really liked that.


img 5/5.0 29, Sep 2023

Transparent pricing and no hidden fees

I appreciate how they show state taxes and shipping costs upfront. Being in CA, I needed clarity and they delivered that. No sneaky charges at checkout. Payment felt safe and delivery ETA was reasonable. Bottle came well?protected without extra packaging waste. Simple, honest service. Wish more places were like this.


img 5/5.0 25, Sep 2023

Impressive craft beer section

Browsing for craft beers, I found they stock variety from small breweries I love. Ordered a mixed 12-pack and it arrived cold and in perfect shape thanks to insulated packaging. I could track every step of delivery. Drink selection was creative and site makes it easy to explore. Delivery timing was precise. Really good find for beer lovers.


img 5/5.0 21, Sep 2023

Smooth return after a minor issue

My whiskey bottle arrived with a tiny scuff on the label?I thought it?d annoy me but customer support handled it professionally. They guided me on return steps and refund showed up in a few days. I appreciated that, no fuss. They also followed up to make sure the replacement had been confirmed. Shows they care about customer experience.


img 5/5.0 17, Sep 2023

Excellent selection and clear checkout

Site experience was smooth?I could filter by spirit type, region, price. Found some imported rum I?ve never seen. Price was fair and shipping cost was shown right away so no surprises. They had an age?verification step but it went fast. Delivery came on day promised. Bottle arrived well taped and in condition just like picture. Will shop again for sure.


img 5/5.0 13, Sep 2023

Birthday gift arrived in one piece

Bought a rare tequila for my dad?s birthday. I was nervous about shipping but they packed it well and it came safe. Even came with a note about proper storage during transit. Dad loved the packaging and taste. Delivery was early, which was perfect. Felt they cared about details. I?d trust them for future gifts without worrying.


img 5/5.0 09, Sep 2023

Great experience with store pickup

Chose store?pickup at their Santee location and it was easy. Walked in, they had order ready, staff recognized me from online chat. They showed me a few other bottles I might like, very considerate suggestions. I?m no expert, but staff made me feel informed, not pressured. Purchase completed quickly and I left feeling confident in what I bought.


img 4/5.0 05, Sep 2023

Website filters slow and buggy

While browsing for craft beers, I noticed the site filters were slow and sometimes didn?t update correctly. Had to reload the page a couple times. It made the shopping experience less enjoyable. The bottle arrived safely but overall the technical issues on the site brought my rating down.


img 5/5.0 01, Sep 2023

Helpful staff and quick shipping

I messaged support late night about state shipping rules, they responded next morning and clarified all. Ordering became stress?free. Package shipped same day, arrived in 3 days. Each bottle was in perfect condition, no leaks or cracks. The site was intuitive, search filters worked well, pricing was transparent. Liked the mix of domestic and imported labels. Probably gonna tell some friends.


img 4/5.0 28, Aug 2023

Good packaging, outer box torn

Ordered multiple craft beers. They wrapped bottles well inside, but outer box looked torn. Bottles were unharmed thankfully. I messaged support, they responded quickly and asked feedback. Delivery fine though. Just keep an eye on courier handling. Offer open box closer to reduce mishandling.


img 5/5.0 24, Aug 2023

Great variety & fast delivery

I ordered a special gin for my birthday, and they had it stocked. Checkout was smooth, didn?t hesitate at the payment page. Shipping updates were timely and it arrived just before my party. Bottle arrived intact and chilled enough for immediate use. They even cared to wrap it with extra bubble wrap. That little care means a lot. Impressed with their service.


img 5/5.0 20, Aug 2023

Solid online ordering experience

I was surprised how easy the site was to use. They had a wide range of whiskey and the price was fair. Got emails and a tracking link, and delivery arrived in good time. Packaging was sturdy, bottle untouched. I had a small question about age?verification but customer support answered in friendly way. Very happy overall, will probably order again soon.


img 5/5.0 16, Aug 2023

Great customer follow?up

Support emailed me about verification for my order. Felt they took care not to mess up. Good process.


img 5/5.0 12, Aug 2023

They really know beer

Store selection is impressive?so many RTDs and craft beers. Staff recommended a couple winners.


img 4/5.0 08, Aug 2023

Informative product pages, slow load times

Product pages have good detail?country, distillery, age, ABV. I learned a lot but pages took extra seconds to load images. Still readable and checkout worked. Delivery next day, bottle intact. Love detail; just suggest speed optimization for images.


img 5/5.0 04, Aug 2023

Smooth payment experience

Checkout worked fine, all info upfront. No glitches. Shipment came faithful next day.


img 5/5.0 31, Jul 2023

California delivery made easy

Delivery allowed in CA, I live SF and got it fine. Packed well.


img 5/5.0 27, Jul 2023

Knowledgeable staff in store

The brothers knew about every whiskey I asked. Helped me choose rare bottle. Felt well looked after.


img 5/5.0 23, Jul 2023

Price match was good

They price match in store with online price. Saved me a few bucks. Smart service.


img 5/5.0 19, Jul 2023

Beer cave impressed me

Reading about beer cave in Santee store made me stop by. Really neat cold setup and selection.


img 5/5.0 15, Jul 2023

Friendly online chat

Used their chat?rep replied fast and friendly. Helped pick best bourbon. Good service.


img 3/5.0 11, Jul 2023

Good selection but slow age verification

The spirit selection was great and prices were okay. My only issue was with the age verification process, which took over 48 hours and delayed my order. They didn?t give any status updates during that time. Once verified, shipment was quick and bottle safe. The delay was frustrating though and I hope they improve this process in the future to keep customers happy.


img 5/5.0 07, Jul 2023

Good for gift seasons

Ordered gift bottle; they followed holiday shipping warnings. Arrived fine even in warm weather.


img 5/5.0 03, Jul 2023

Transparent return rules

Return terms are clear?no hiding fees, restocking cost detailed. Makes me trust ordering.


img 5/5.0 29, Jun 2023

Caring customer focus

Reached out about heat?sensitive shipment; they explained storage options. Felt they really cared.


img 5/5.0 25, Jun 2023

Great local store visit

They had new fridges in store full of craft beers. Made shopping easy and fun.


img 4/5.0 21, Jun 2023

Unique spirits, shipping fee steep for wine

I ordered a nice bottle of Rioja. Wine selection nice, but shipping cost higher than I thought for a glass bottle. Still safe delivery though. I liked the selection and info provided. Maybe add tiered shipping rates for single wine orders. Otherwise experience was good.


img 5/5.0 17, Jun 2023

Prompt shipping info

Got email timing and tracking info right away. Good peace?of?mind ordering.


img 5/5.0 13, Jun 2023

No surprises at checkout

Taxes and shipping clearly shown before payment. No extra fees later, very transparent.


img 5/5.0 09, Jun 2023

Nice variety in store

Stopped by Santee store?so many whiskeys and bourbons. Staff was knowledgeable and friendly.


img 5/5.0 05, Jun 2023

Livraison rapide

Ordered rum, it arrived faster than local store pickup. Pretty good price too.


img 5/5.0 01, Jun 2023

Support responded quick

Email sent about corked wine?they replied within 24 hours and helped arrange return. Very reassuring process.


img 5/5.0 28, May 2023

Wine shipped carefully

Bought red wine, packaging felt sturdy. Came in perfect shape. Understood the shipping insurance they offer too.


img 5/5.0 24, May 2023

Age check was smooth

Had to upload ID?bit annoying but they were polite and fast. After that shipping happened quick.


img 5/5.0 20, May 2023

Easy online browsing

Site layout is simple to filter gin and vodka. Found what I wanted quickly, order came in two days.


img 5/5.0 16, May 2023

Store visit was nice too

Visited their Santee store?friendly brothers knew all about craft beer. Place was clean, good vibe.


img 2/5.0 12, May 2023

Good prices but confusing fees

Product prices were attractive but final checkout had some confusing fees added late in the process. It wasn?t clear how much tax or shipping would be until last minute. Shipping was also slower than stated. The bottle was fine but this confusing pricing experience needs to be fixed.


img 5/5.0 08, May 2023

Helpful return policy

Looked up shipping/return rules?30 days damage policy makes me feel safe. I had corked wine and they fixed quickly.


img 5/5.0 04, May 2023

Super fast delivery

Order shipped next day per site info. It came even faster than expected. Bottle well cushioned. Happy customer.


img 5/5.0 30, Apr 2023

Free shipping win

I had a leak issue but they credited me for shipping. Replacement came fast and no extra cost. Appreciate that.


img 5/5.0 26, Apr 2023

Amazing whiskey variety

Their whiskey selection is killer. Found Basil Hayden and Angel's Envy easily on site. Shipping was timely, bottle perfect condition.


img 5/5.0 22, Apr 2023

Gift arrived safe

Bought bottle for friend, nicely packed and delivered. Friend texted me?everything arrived intact. Nice job.


img 5/5.0 18, Apr 2023

Friendly helpful staff

Called to ask if they deliver to CA area?rep was super helpful. Order shipped next day and got it in 3 days. Very pleasant.


img 5/5.0 14, Apr 2023

Easy purchase, no hassle

Site was easy, age?verified quick. Placed order, arrived without any break. Customer support even followed up. Good experience.


img 2/5.0 10, Apr 2023

Wide range but no gift options

The liquor variety is great, with some interesting brands. I ordered a gift but found no gift wrapping or personalized notes option, which was disappointing. Packaging was plain and felt impersonal. Shipping was also delayed a bit. I think adding gift options would really help for special occasions.


img 5/5.0 06, Apr 2023

Great craft beer find

Was browsing for craft beer and loved what they had. Found a rare IPA, shipping was fast and it arrived cold. Pretty happy.


img 5/5.0 02, Apr 2023

Quick online service

Ordered Don Julio online, got tracking next day and bottle arrived safe. Pricing was decent. Had to tidy up address once, but they helped quickly. Nice service overall.


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