Patriot Gold Group
4.74/5.0
Faith Kelly
4/5.0
19, Aug 2024
Smooth rollover
IRA rollover easy, slight paperwork delay resolved quickly.
Ethan Howard
5/5.0
15, Aug 2024
Feels like a safe bet
Transparent, trustworthy with no aggressive sales tactics.
Delilah Cooper
5/5.0
11, Aug 2024
Wasn?t rushed at all
Asked many questions, team stayed patient and helpful.
Curtis Ward
5/5.0
07, Aug 2024
Impressive founder access
Was surprised when the owner got on a call to answer my strategy questions?not a pushy sales rep but a founder talking numbers. That felt genuine and rare. He spoke clearly about gold vs silver, vault spread, and future diversification. I hung up feeling confident, not pressured. Metal arrived properly packaged and stored. That kind of access matters to me and was honestly the tipping point.
Bethany Parker
4/5.0
03, Aug 2024
Not just a sales machine
They didn?t badger me to buy more or upgrade storage tiers. I asked about coins and they gave real pros and cons. Once I decided, they helped fund and ship everything smoothly. My account is in good shape and I feel like they actually respected my investment choice.
Adam Cole
4/5.0
30, Jul 2024
Helpful guides
Easy-to-understand PDF guide, wished for printed version.
Zoe Russell
4/5.0
26, Jul 2024
Polished yet down-to-earth
Their setup felt professional, like dealing with an established wealth firm, yet the rep was easy to talk to?no jargon or upsell patter. I got vault receipts and insurance details and even a ?how to withdraw? summary without prompting. I deducted a star because I didn?t get a printed guide, but the online PDF worked fine. Overall, I feel supported and informed.
Wyatt Foster
5/5.0
22, Jul 2024
A strong retirement safety net
I wanted a hedge against market volatility, and this firm gave me a straightforward way. They explained the difference between bullion and numismatic options, and advised based on cost efficiency for IRAs. No scare tactics?just facts. I funded my account and got confirmations. Offshore vaults and spot pricing were featured options I didn?t see elsewhere. It took less than a month and now my portfolio feels balanced with a tangible asset. That honesty and clarity really stood out.
Theodore Gray
5/5.0
14, Jul 2024
Good storage options
Secure depositories like Brinks gave peace of mind.
Stella Perry
4/5.0
10, Jul 2024
Quick, easy, and low stress
I was surprised how smooth the entire process was. Funds moved, coins were selected, storage confirmed?it just happened without me needing to send reminders. I only had to clarify a minor paperwork item, which they helped resolve. Otherwise, the timeline was reasonable?under a month. I didn?t expect zero stress, but it came close. Definitely better than stories I?d heard about other firms dragging out paperwork or leaving transfers hanging.
Rowan Long
5/5.0
06, Jul 2024
They treat you like a person
From day one, I felt they cared about helping me?not just taking my money. The advisor followed up days after purchase, ensured vault transfers were confirmed, and asked if I had tax-related questions. That kind of proactiveness is rare. I?ve now recommended them to two friends precisely because of that personal follow-through. It shows genuine interest. My metals feel properly managed, and I don?t feel like I?m dealing with a call center.
Paige Rivera
5/5.0
02, Jul 2024
Real-time interaction helped a lot
I used the live chat during a weekend to ask about min balance for fee waivers. Not only did I get a prompt response, but the rep followed up with an email summary. I felt heard and understood. Soon the account was funded, and within days I saw vault receipts online. Seeing that level of responsiveness?even outside normal hours?makes me feel like a valued client. That quick interaction was exactly what I needed when I was still researching.
Nolan Morris
4/5.0
28, Jun 2024
Meticulous, not pushy
These guys were thorough without being pushy. They asked lots of questions to understand my investment goals and helped me pick coins that matched my comfort level. I only deducted a star because I had to email again to clarify one fee. Otherwise, they handled the rollover, coin purchase, and vault deposits in an orderly way. The process felt well thought out and respectful of my pace. That level of professionalism is hard to come by.
Mila Collins
5/5.0
24, Jun 2024
Nice coin selection
Good variety of coins, no product-pushing.
Leo Roberts
5/5.0
20, Jun 2024
Great follow up
Follow-up after the sale showed good customer care.
Kira Evans
5/5.0
16, Jun 2024
Diversified my IRA
Rollover process was simple and fully explained.
Jasper Phillips
4/5.0
12, Jun 2024
My metals arrived safe
Delivery was secure, but lacked frequent tracking updates.
Ivy Cook
5/5.0
08, Jun 2024
Learned a lot
Blog and PDF guide were very informative for a beginner.
Harrison Hill
5/5.0
04, Jun 2024
Top-tier vault security
I specifically choose companies that store with Brinks or the Delaware Depository. Patriot gave me both options, with transparent pricing. Watching my bullion move through insured carriers and get securitized storage with signed manifests?now that?s trust. I feel comfortable knowing there's real oversight behind the scenes, and that no one?s cutting corners on security. And it wasn?t complicated?they handled shipping logistics and vault setup smoothly. I?d pay a little more for that extra security any day.
Grace Baker
5/5.0
31, May 2024
Relief knowing my 401(k) is protected
Moving funds from my old 401(k) felt scary, but their rollover team made it painless?explained everything, filled out forms, and double-checked deposits. Once funded, they helped me pick coins and set up storage. I got insurance receipts and confirmation within days. It took under three weeks total. Now I feel like I actually own something tangible for retirement, not just numbers in a screen. That tangible reassurance was worth everything.
Frank Adams
5/5.0
27, May 2024
Perfect balance of tech and human touch
I appreciate being able to see my metals clearly in an online dashboard?and then being able to call a real person at any time for deeper questions. They walked me through choosing a mix of Silver Eagles and Gold Maple Leafs, answered all my questions about segregated storage, and set up everything precisely as I wanted. The dashboard shows full transparency, and the human side was friendly, not robotic. Highly recommend for someone seeking both clarity and human interaction.
Ella Walker
4/5.0
23, May 2024
Support never went away
I had a few post-purchase questions about storage insurance and timing for distributions. I emailed late one evening and got a helpful, polite reply first thing the next day?no radio silence. The only hiccup was a slight delay sending a form, but they followed up right away. Otherwise, it?s a smooth experience. I feel like I have ongoing support, not just a one-time service. For that reason, I'd happily recommend them for anyone who values open communication and peace of mind.
Daniel Scott
5/5.0
19, May 2024
I finally feel in control
I was overwhelmed researching precious-metals IRAs, but Patriot?s advisor patiently explained every step?tax implications, storage options, and coin choices?without making me feel rushed or dumb. They even reminded me twice about missing paperwork. My account was fully funded in under two weeks and I received vault receipts promptly. I now feel in control of my retirement diversification and confident that my metals are securely held. This level of guidance and clarity is rare?I?m really impressed and relieved I chose them.
Chloe Thompson
5/5.0
15, May 2024
Fast replies gain trust
Had a last-minute question before purchasing and got an answer in under an hour?even over the weekend. That speed made me feel cared for.
Brandon Wright
5/5.0
11, May 2024
Vault transparency impresses
Seeing insured storage manifests from Brinks gave me real confidence. Trust isn't built overnight, but this helped.
Abigail King
4/5.0
07, May 2024
Polite reps
Every rep I spoke with was respectful, didn?t rush me, and called me by name. Wish they'd offer monthly check-ins, but otherwise great.
Zachary Hall
5/5.0
03, May 2024
Informative investor guide
Their free guide explained custodian, storage, coins, and tax basics clearly. Felt confident after reading it?no fluff or scare tactics.
Yolanda Jackson
5/5.0
29, Apr 2024
401k rollover didn?t hurt
Moving from a 401k was painless. They prefilled forms and even followed up when one signature was missing. Took about two weeks total.
Xander Lewis
4/5.0
25, Apr 2024
Clear account updates
They sent a monthly IRA status email?helpful for tracking. One small delay on paperwork, but once sorted, it was smooth sailing.
Willow Clark
5/5.0
21, Apr 2024
Great value for peace of mind
They aren?t cheapest, but the included storage, service, and support make it worth it. I sleep easier knowing it's all handled.
Victor Nguyen
5/5.0
17, Apr 2024
Trustworthy interactions
Never saw pushy sales tactics. Just clear answers, patient advice, and honest guidance. Really felt like a partner, not a vendor.
Uma Sharma
5/5.0
13, Apr 2024
Smooth funding process
Funding my IRA went through without any banking issues. Advisor alerted me when money arrived. Exactly what you?d hope for.
Thomas Lee
4/5.0
09, Apr 2024
Transparent fee waivers
They waived annual fees once I passed a certain amount?nice perk. Would?ve liked a reminder, but the benefit?s useful.
Sophia Anderson
5/5.0
05, Apr 2024
Feels like smart diversification
Wanted to hedge IRA with metals. They gave realistic fees, timeline, and coin options?I felt smart choosing them, not scammed.
Riley Martinez
5/5.0
01, Apr 2024
Live chat with real humans
I used live chat to ask about salary-based rollovers?got a real person in minutes, not a bot. Helpful and fast.
Quinn Wilson
5/5.0
28, Mar 2024
Great post-sale support
A month after setup I had a question about distributions. They talked me through options clearly and even recommended how to chat with my accountant. Fantastic service.
Patrick Murphy
5/5.0
24, Mar 2024
Fast vault handles
Metals went into Brinks, and I got vault receipts in under three weeks. Follow-up email to check I saw them made me feel valued.
Olivia Hernandez
4/5.0
20, Mar 2024
No pressure at all
Never felt nudged into buying more. They checked in to get my documents, then let me decide how to fund and what coins to get.
Noah Williams
5/5.0
16, Mar 2024
Solid coin selection
They had Eagles, Maples, Krugerrands?exactly what I was looking for. No one pushed random products. Felt like I made choices I actually wanted.
Maya Singh
5/5.0
12, Mar 2024
Founder spoke with me
Surprised to get a call from management about my account. Not salesy?just checking in and answering my questions. Felt like I wasn't just another number.
Liam Garcia
4/5.0
08, Mar 2024
Secure Storage
Safe vaults like Brinks, but more updates would help.
Kennedy Jones
5/5.0
04, Mar 2024
Knowledgeable Advisor
Helpful, non-pushy consultation about metal diversification.
Jackson Davis
5/5.0
29, Feb 2024
Smooth Onboarding
Fast setup with guidance on coins and storage.
Isabella Brown
5/5.0
25, Feb 2024
Easy paperwork handled
They handled rollover forms and paperwork with ease?no stress or confusing language. Felt supported all the way. Really professional approach from signup to storage.
Henry White
4/5.0
21, Feb 2024
Real expert advice
Advisor didn?t go off script?just honest insight about pros and cons of silver vs gold. Lost a star for a minor delay sending docs, but that was on me, not them.
Gabriela Sanchez
5/5.0
17, Feb 2024
Transparent pricing model
I could clearly see how the setup and annual fees worked. Not many companies offer that kind of clarity. No surprises so far.
Finnian O'Connell
5/5.0
13, Feb 2024
Great for first timers
Never did IRA metals before. They walked me through rollover rules and coin picks without rushing. Felt comfortable and even excited after.
Eleanor Green
4/5.0
09, Feb 2024
Personal follow-up
After funding and purchase, someone called to confirm I got vault receipts. That personal touch mattered?even saved me from unnecessary stress.
Dakota Rodriguez
5/5.0
05, Feb 2024
Well-established company
They?ve been around a while and seem to know what they?re doing. Felt like a serious, trusted choice?easy to see why so many clients choose them.
Caleb Johnson
5/5.0
01, Feb 2024
Emails answered fast
I emailed a couple of times late evening and had replies next morning. Always polite and thorough?rare these days, appreciated it a lot.
Brittany Miller
4/5.0
28, Jan 2024
Helpful intro guides
Their investor guide PDF was actually useful?it broke things down simply. Would be nice if they had a printed version, but digital worked fine for me.
Aaron Taylor
5/5.0
24, Jan 2024
Secure vault storage
I chose Brinks for storage and was impressed by the insured transport and manifests. Felt really secure knowing my metals are safe and tracked. Worth extra peace of mind.
Aisha Khan
5/5.0
20, Jan 2024
Staff actually friendly
Calls didn?t feel scripted?more like talking to friends who knew gold. They answered my newbie questions in plain English. Made me feel confident rather than overwhelmed.
Kellen Hayes
5/5.0
16, Jan 2024
No hidden fees
I loved that the pricing was upfront?no surprises later. They explained setup and annual fees clearly. Really refreshing compared to other places that hide costs in small print.
Jasmine Gupta
4/5.0
12, Jan 2024
Quick, clear setup
Account opened in under two days after sending docs. Only hiccup was I didn?t get a fee breakdown until I asked. But the rest was quick and professional?felt well-supported.
Ivan Petrov
5/5.0
08, Jan 2024
Expert help all the way
Their advisor took time to explain IRA rollovers and metals without pressure. I felt listened to, not sold to. The process was smoother than I expected?felt safe and informed every step of the way.
Harmony Cruz
5/5.0
04, Jan 2024
Impressed by Their Follow Through
After I funded, they didn?t ghost me?they kept checking in, even offering to walk me through reporting rules with my accountant. That proactive service is impressive. Metals arrived in the secure vault in under a month. I didn?t just get a product, I got guidance. That puts me at ease down this investment path, which makes me more confident in holding metals long-term.
Genesis Jones
5/5.0
31, Dec 2023
Satisfied With Investment Path
I?ve invested in ETFs and crypto before, but metals felt unfamiliar. This process felt familiar and reassuring?and now I see a tangible part of my retirement plan. The monthly account updates are clear. I know what I own, where it is, and why I chose it. Seems basic, but it?s not common with advisers I've dealt with. Happy to have a more balanced IRA now.
Finnigan Walsh
5/5.0
27, Dec 2023
Live Chat Was Actually Helpful
I started a conversation in live chat asking about vault vs segregated storage. I got a real person, not a bot, who explained it simply and answered follow-ups. That helped me choose the right option. No upsell pitch. Just transparency. It?s small, but that?s exactly what I hoped for when researching. Glad I went with them.
Camille Kim
5/5.0
15, Dec 2023
Fast account start
IRA activated within a day, no complications.
Brooks Foster
4/5.0
11, Dec 2023
Fees explained clearly
All costs disclosed, one minor charge clarified quickly.
Anya Sharma
5/5.0
07, Dec 2023
Really knew their stuff
Knowledgeable reps gave expert insights.
Wesley Baker
5/5.0
03, Dec 2023
Seamless 401k Rollover
Moving from a 401k wasn?t as scary as I thought?I was worried about penalties or weird delays. Patriot made it easy: paperwork was handled, funds moved, and precious metals purchased without hiccups. Took about three weeks total. I never had to chase them?they checked in when needed. It?s refreshing to feel cared for in financial matters.
Ulysses Shaw
5/5.0
25, Nov 2023
Non-Pushy Team
Reps answered questions respectfully, no upselling.
Talia Chen
4/5.0
21, Nov 2023
Easy Questions Answered
Clear tax explanation; had to repeat info once.
Rayna Patel
5/5.0
13, Nov 2023
Helpful Even After Purchase
Two months in, I had some questions about taking distributions from my gold IRA. They answered questions patiently and walked me through the process. That follow-through hasn't always happened with other companies I?ve used. It tells me they?re not just chasing the sale?they want my long-term satisfaction. That makes me happy to be a client.
Piper Wright
5/5.0
09, Nov 2023
Impressed by Vault Transparency
The way they showed me vault manifests and storage insurance details gave me real peace of mind. These assets aren?t just numbers?they feel real and visible. I even got receipts from Brinks. That?s something I didn?t expect from a small IRA company. It?s expensive enough to care about trust?and they earned mine. I?m happy I trust my metals here.
Orin Bennett
5/5.0
05, Nov 2023
Knowledgeable and Calm
One rep spent 30 minutes explaining gold coins, ratios with silver, vault storage, and tax rules. I felt like I walked out of a mini-seminar. He didn?t push any hard sells or upsells?just clarity. My account went live in eleven days and I already feel like I got the next-level version of IRA diversification. Wouldn?t choose a company that made me feel uninformed?but here, I?m informed and confident.
Naomi Cooper
4/5.0
01, Nov 2023
Educated, Not Pressured
I spoke at length with one of their advisors about what metals made sense for my age and risk. He never pressured me to buy more. I asked silly-sounding questions and he answered with patience. Took me a couple of weeks to complete the process but that was my choosing. Only hiccup was a delayed email notification once funds cleared. Overall, though, I liked the pace?they let me digest info rather than push fast.
Marcus Davis
5/5.0
28, Oct 2023
Good Value for the Service
Yes, their spreads aren?t the cheapest, but between the customer support, vault options, and fee waivers, I feel like I?m paying a fair price. They responded to my questions within a few hours and made the storage process painless. My metals are segregated, insured, and I can view them online anytime. If you?re okay paying for a little extra assurance, this is a solid choice. Could?ve gone lower cost, but I?d lose peace of mind?and that?s worth it.
Lena Hughes
5/5.0
24, Oct 2023
Comfort in Every Step
Everything about the Patriot experience felt thoughtful. From the first brochure to the secure vault confirmation ?each email felt crafted with care. I felt like they anticipated my concerns and addressed them before I did. I especially appreciated a follow-up call three days after storage. It?s simple but rare?I felt genuinely cared for. I know not all my IRA providers do that. For that level of tailored attention, I?d happily recommend them to others.
Kian Reed
5/5.0
20, Oct 2023
Perfect IRA Diversification Step
I wanted something beyond stocks and bonds, and metals felt right. These guys walked me through what IRA-eligible metals are, tax implications, and fees. Never felt rushed. I got a clear outline of costs?no hidden charges?and they helped me pick a mix of coins. Funding and vault confirmation took ten days total. Dashboard was easy to read once it posted. I feel more diversified and sensible about my retirement allocation now.
Jude Rogers
4/5.0
16, Oct 2023
Flexible and Honest Service
I almost pulled out since I had a hard deadline for my rollover, but they bent paperwork deadlines so I wouldn?t miss it. Saved me a ton of stress. I?d give five stars except the legal emails could?ve been simpler to read. That?s a small penalty in a process that otherwise went very well. They helped me stay on track, and now I have metals in a vault I trust. It?s rare to find companies that work with real-life constraints like that.
Iris Perry
5/5.0
12, Oct 2023
Responsive and Human-Focused
Two days after I funded my IRA, I had a question about storage insurance limits. I emailed late at night and surprisingly got a reply within hours?by morning I had my answer. Been two months now, and nothing has fallen through the cracks. My advisor checks in occasionally. There's a real person behind this, not just scripts. Bullion?s secure and my dashboard shows accurate holdings. I?m not into fluff, but this company shows true follow-through. Feels like I chose wisely.
Hadley Morgan
5/5.0
08, Oct 2023
Trusted Industry Leader
Patriot Gold Group has strong credentials?their BBB reports and A+ ratings reassured me. They?ve been in business for decades, and that legacy showed. My metals bought and moved into secure storage with signed manifests?I felt informed all the way. Pricing felt fair, not inflated. Setup took under a month and I got easy-to-follow emails each step of the way. Even though I didn?t speak to senior leadership, the team acted with deep knowledge. Very pleased with my first metals IRA experience here.
Gideon Stewart
4/5.0
04, Oct 2023
Efficient and Informative
Setting up a precious metals IRA wasn?t as scary thanks to their guidance. I appreciated the PDF that walked me through basic IRS rules, storage methods, and coin options. Rep was responsive, but sometimes took a day to answer less urgent questions. That stuck out in an otherwise smooth experience. My metals are in secure vaults and my account shows everything clearly. For someone who cares about understanding as well as investing, this balance really worked.
Felicity Carter
5/5.0
30, Sep 2023
Top-Notch Guidance and Security
Patriot Gold Group impressed me from day one. Their advisor explained storage options like Brinks versus Delaware Depository and helped me pick based on risk tolerance. I chose segregated storage, felt secure knowing everything was insured. The bullion arrived flawlessly, and I got tracking updates on every move. They never rushed or upsold me?they just helped me build a safe portfolio. The process took three weeks, but knowing my assets are stored right gives me confidence. Worth every bit of the effort.
Everett Turner
5/5.0
26, Sep 2023
Simplified My Retirement Options
I was overwhelmed by all the retirement plan choices, but Patriot Gold Group made it easy. They walked me through rolling over my old IRA into a gold-backed account, answered even my awkward questions, and never rushed me. I got secure storage with Brinks and daily updates?transparency felt great. Took under two weeks start to finish. I?m impressed by their professionalism and personal service. It?s rare to feel confident about big money moves, but I truly do now.
Denise Nelson
5/5.0
22, Sep 2023
Fast Response Times
Question answered quickly, reassuring and helpful.
Casey Allen
5/5.0
18, Sep 2023
Strong Storage Security
Secure vaults and insurance boosted trust.
Blair Young
4/5.0
14, Sep 2023
Friendly Reps
Kind team, remembers clients; wants monthly updates.
Asher Campbell
5/5.0
10, Sep 2023
Great Investor Guide
Clear and useful educational material for beginners.
Wren Miller
5/5.0
06, Sep 2023
Hassle-Free 401k Transfer
Smooth 401k transition with constant updates.
Vance Clark
4/5.0
02, Sep 2023
Paperwork Helped
Assistance with rollover paperwork; one delay fixed.
Tyler Bailey
5/5.0
25, Aug 2023
Honest Approach
No fear-based sales, just facts and real help.
Sasha Peterson
5/5.0
21, Aug 2023
Efficient Funding
Quick fund transfer and seamless purchase.
Rhys Hayes
4/5.0
17, Aug 2023
Trustworthy Reputation
Strong ratings; more fee clarity online needed.
Oscar Ross
5/5.0
09, Aug 2023
Smooth Storage Transition
Confirmed safe storage after purchase, no drop-off.
Nora Reed
5/5.0
05, Aug 2023
Helpful Investment Advice
Balanced discussion on risks and strategy.
Miles Coleman
5/5.0
01, Aug 2023
Prompt Follow-up
Timely updates on orders and careful packaging.
Luna Henderson
4/5.0
28, Jul 2023
Upfront Fee Clarity
Fees explained well; needed follow-up on one charge.
Kyle Sanders
5/5.0
24, Jul 2023
Educational Orientation
Got full info on different metals without pressure.
Julia Brooks
5/5.0
20, Jul 2023
Personalized Experience
Follow-ups felt real and not automated.
Isaac Powell
4/5.0
16, Jul 2023
Nice Founder Access
Spoke with founder; good answers but updates lacked.
Hannah Myers
5/5.0
12, Jul 2023
Long-Term Benefits
High funding eliminates lifetime fees?motivating.
Ethan Howard
4/5.0
30, Jun 2023
Great Customer Support
Prompt email support; had to follow up for a doc.
Delilah Cooper
5/5.0
26, Jun 2023
Really Clear Process
Smooth IRA rollover with step-by-step guidance and no pressure.
Bethany Parker
5/5.0
18, Jun 2023
Free guide was great
Easy guide helped him make smart decisions.
Zoe Russell
4/5.0
10, Jun 2023
They followed through
Updates received post-funding, one small delay on a form.
Wyatt Foster
5/5.0
06, Jun 2023
Talked with a founder
Spoke with leadership directly, got clear, no-jargon answers.
Violet Bell
5/5.0
02, Jun 2023
Perfect First Experience
This was my first Self-Directed IRA and I was scared I?d mess it up. Patriot walked me through funds transfer, choosing coins, and vault options, checking in every few days. They were honest about fees and timeframes, and I never felt pressure. It was done in under a month, which is fast considering paperwork. My advisor even followed up a week later to confirm storage. Felt like a personal touch in a big industry. I?m thankful I went with them for my first metals investment.
Theodore Gray
5/5.0
29, May 2023
Gave Me Financial Peace of Mind
Diversifying with metals felt daunting, but the Patriot Gold Group team made it approachable. They helped me understand differences between bullion, coins, and IRAs, without sounding salesy. Storage in Delaware Depository makes me feel my investment is safe?and insured. The rollover process was transparent and quick, and I got regular emails about every step. It took about three weeks total, but when I saw my account funded securely, I breathed easy. This is exactly the balance of security and simplicity I wanted.
Stella Perry
4/5.0
25, May 2023
Felt Heard and Respected
I had a lot of doubts about investing in precious metals, but the advisor I spoke with was patient and never made me feel silly. He spoke plainly, explained costs, storage, tax implications?I felt respected. Only reason I took a star off is because initial paperwork took a day longer than expected. In the end, everything cleared smoothly and I felt supported. For someone going in blind, it felt like I had a trustworthy partner. Glad I went through them!
Rowan Long
4/5.0
21, May 2023
Fee benefit for large accts
No annual fees for large accounts, but not highlighted enough.
Paige Rivera
5/5.0
17, May 2023
Reputable folks
Good BBB reviews, smooth process, helpful reps.
Mila Collins
5/5.0
09, May 2023
Nice customer support
Calm, non-pushy guidance through every step.
Leo Roberts
5/5.0
06, May 2023
Transparent and reliable
They showed me pricing up front, walked me through how storage fees were waived at scale, and managed the shipping of my purchase precisely. I got a live feed of my order status. Vault receipts arrived, and even follow-up questions were welcomed. I felt both protected and respected. That?s not something I?ve felt often in finance. Felt worth every penny.
Kira Evans
5/5.0
01, May 2023
Understands real people needs
They get that most of us aren?t experts in precious metals IRAs. They never assumed I understood terms; always took time to explain. Posts about tax filing, storage receipts, and withdrawal rules are setup clearly. Big companies often skip that. I feel guided, not hustled. I?d happily pay a bit more for a company that "gets it" like this one does.
Jasper Phillips
5/5.0
27, Apr 2023
Simple chat led to clarity
I randomly initiated a live chat on a Sunday and chatted human-to-human. Got clarity on coin grade vs bar size, and followed up with an email summary. That helped me decide on 10 oz bars sensibly. No bots. No pressure. Just help. That feature alone earns big confidence points from me.
Ivy Cook
5/5.0
22, Apr 2023
Smooth 401k transition
Transferring from my employer IRA could have been a pain, but their team facilitated each step. They prefilled forms, followed up on deposits, and confirmed metals-issued. Took about twenty days total and I got regular updates. Compared to horror stories, this was a breeze. I felt supported and informed every step of the way.
Harrison Hill
5/5.0
18, Apr 2023
Even months later, they check in
I got an email three months post-purchase checking whether I had questions about distributions. I do, and the rep helped me start prepping documents. That ongoing relationship feels important. Makes me feel clients matter. Many firms sell and vanish. Not these guys.
Grace Baker
5/5.0
14, Apr 2023
Insurance receipts mean everything
They shared insured-insurance documents directly from Brinks vault, which I could see online. No second-party screenshots?real proofs on my dashboard. That?s important when dealing with physical assets. I feel more protected than with vague descriptions. Everything is backed by records. Nice peace of mind that my retirement chunk is secure by someone other than them.
Frank Adams
4/5.0
10, Apr 2023
Quick and easy setup
Fast setup, clear explanations. Minor issue with delayed confirmation email.
Ella Walker
5/5.0
05, Apr 2023
Really helpful staff
Patient reps made Gold IRA setup smooth and less intimidating.
Patriot Gold Group
Address
3010 Old Ranch Parkway Suite 350
90740
Seal Beach
United States
Website
patriotgoldgroup.com
Email
patriotgoldgroup@gmail.com
Telephone
800-974-4653
