71 reviews found
img 5/5.0 16, Jun 2025

So practical

We didn?t want to Uber to a store. This service handled it all. Some stuff was slightly more expensive but totally worth it.


img 5/5.0 12, Jun 2025

Suite stocked, no hassle

Stayed in hotel suite. Ordered essentials plus frozen pizza. Pizza cooled by ice?packs so it didn't melt. Great delivery team. Only thing is i wished i could choose organic veggies, but overall fine.


img 5/5.0 01, Jun 2025

Good variety, quick ordering

The website loaded a long list of items?alcohol to baby wipes. I picked meals and breakfast staples. Delivery was by afternoon. Some snacks were not exactly what i chose, but substitute texted first. Appreciate that. Helped start our road trip stress?free.


img 5/5.0 27, May 2025

Booking was painless

Filling cart felt like normal online shop. Website did freeze once but reload solved. Payment smooth. Delivery confirmation text with ETA was helpful. I?d use again for Miami trip.


img 5/5.0 04, May 2025

Right on time

Timing was perfect. They delivered exactly when they said. Only issue was too many plastic bags, but that?s minor. Still great job.


img 5/5.0 25, Apr 2025

Came in handy

Didn?t feel like shopping after the flight. Used OrderRoomBox for the first time and was impressed. Just a few items, but they delivered right on time.


img 5/5.0 07, Apr 2025

Allergy?friendly options available

I needed gluten?free bread and dairy?free milk. They had those options which was nice. Friendly note said they'd prioritize allergy items. Delivered plenty fresh. Good that they accommodate dietary needs.


img 5/5.0 26, Mar 2025

Helpful for business travel

Quick stop in Miami, i only had hotel night before conference. No need to leave hotel?ordered water, snacks, fruit. Great for late arrivals. Loved the efficiency.


img 3/5.0 13, Mar 2025

Was just okay

Ordered before arriving in Miami, box came on time but few items were missing. They refunded quickly, which was nice, but we had to run out to grab things anyway. Site was little glitchy on checkout too. It works, but maybe double check your order before confirming.


img 4/5.0 06, Mar 2025

Solid but room to improve

Loved the chilled drinks and neatly packed box. Website dropped out once but i recovered cart. Delivery came 20 min late, though got apologies. Good overall and i?d recommend.


img 5/5.0 28, Feb 2025

Simple and smart

Ordered drinks, some fruit, and breakfast stuff. Came fresh and cold. Didn?t have to leave the hotel once. Could use more coffee choices but still great.


img 5/5.0 15, Feb 2025

Good, but mix up happened

We ordered two types of wine but got one white and one red. They corrected quickly and apologized. Replacement helped us enjoy evening as planned. Website needs easier editing cart, but customer support is responsive.


img 5/5.0 27, Jan 2025

Group trip made easy

Four guys traveling, needed basics. Order included eggs, bacon, buns. Delivered early morning as asked. One item missing--buns--but they instantly refunded that cost. Appreciate responsive approach.


img 5/5.0 09, Jan 2025

So helpful planning ahead

I'm always anxious forgetting stuff, but roombox let me select essentials days before arrival. Arrived neatly packed even eggs survived. Delivery to hotel lobby was a breeze, front?desk staff had it ready. Website kinda froze once but support replied quick. Probably a few bucks more than supermarket, but for convenience it's worth.


img 5/5.0 05, Jan 2025

First time user impressed

I wasn't sure about pre?booking groceries, but the site is user?friendly. Chose coffee, milk, pastries. Place confirmed and driver called hotel front desk. Everything was fresh. A minor note: box was heavy so we had to carry to fridge ourselves. Still ? great start to vacation.


img 5/5.0 25, Dec 2024

Makes travel easier

Traveling with kids is stressful. Having snacks and milk ready helped a lot. Site worked fine, delivery came to the front desk. Would use them again.


img 4/5.0 05, Dec 2024

Travel lifesaver

Booked groceries last minute and they delivered same?day. Some cereal boxes looked different brand, but taste was okay. A juice bottle leaked slightly but they refunded. I?ll use again.


img 5/5.0 12, Nov 2024

Loved the booze selections

We ordered craft beers and mixers for evening. Great variety, driver even asked preference for chilled vs room temp. Nice detail. Very happy. My only ask: more local snack options would be cool.


img 5/5.0 07, Nov 2024

Substitutes were fine

They were out of my favorite chips but offered similar brand. That was okay. Everything else arrived crisp. I liked the alcohol delivery option. Hotel staff was nice about holding the box. Prices slightly higher than store but no effort spent. Good for lazy mornings.


img 5/5.0 21, Oct 2024

Saved us loads of time

Booked a roombox for our yacht stay with family. The selection was wide?milk, bread, chips and even sunscreen. Everything was waiting for us dock?side. Placed order online, got a confirm text. Fridge was full when we walked in. only minor thing, had to remind them the check?in date. But still very happy!


img 5/5.0 06, Oct 2024

Perfect for first night

Arrived late and didn?t want to shop. Fridge was full thanks to OrderRoomBox. Well packed and labeled. Very happy with the service.


img 1/5.0 01, Oct 2024

Not reliable at all

We waited hours for the delivery and it just never showed. No updates, no calls. Eventually got a reply saying it would come next day?by then we didn?t even need it. Service sounded great online, but didn?t deliver what was promised. Totally ruined our first night plans.


img 4/5.0 25, Sep 2024

Good service, minor mix?up

Ordered essentials for our Airbnb, and everything showed up fresh. The only small issue was a substitute cereal without asking. But it was tasty enough. Delivery was punctual and staff polite. I?d just confirm substitutions next time.


img 5/5.0 03, Sep 2024

Good for short stays

Staying just two nights so didn?t want to shop. Roombox handled the basics. Easy order process and fast delivery. Wish more hotels used this.


img 3/5.0 30, Aug 2024

Delivery timing off

We planned it so box would arrive just before check?in, but it came way too early. Our Airbnb wasn?t ready, and stuff sat at front desk. Some things weren?t cold by the time we got them. It worked okay, but didn?t feel very smooth.


img 4/5.0 19, Aug 2024

Mostly smooth experience

We pre?booked snacks and drinks, arrived right before check?in. A yogurt container was squished but edible. They credited that item quick. Website is intuitive but cart sometimes lagged. Overall helpful and saved us a grocery trip.


img 3/5.0 08, Aug 2024

Mixed experience

I liked the convenience, but quality was inconsistent. Fruit was a little bruised and sandwich meat looked near expiry. Ordering process was smooth though, and they did respond to my message quickly. It?s an okay option if you don?t expect everything perfect.


img 5/5.0 25, Jul 2024

Value in convenience

The price was bit above normal store but the convenience for our large group made it worth. We could just relax instead of spending time in supermarket. Items packed with ice?packs needed for freezing. Nice service altogether.


img 5/5.0 12, Jul 2024

Fridge full on arrival

After long flight, seeing the fridge filled felt great. Choices are many, site is clear. They even included plastic bags, which i didn't think about bringing. Minor issue: ice?cream melted a bit but they'd gotten stuck. Might depend on local temps though. Still solid service and i?d recommend!


img 4/5.0 26, Jun 2024

Great idea, small glitch

Loved having everything ready after our flight. Some items swapped without notice, but similar. Ice?packs kept cheese cool. Wish they had more local produce. Still really helpful service.


img 1/5.0 02, Jun 2024

Really disappointed

We were so excited to have stuff ready at our hotel, but nothing was there. Tried contacting support and didn?t hear back for hours. Turns out it was delivered to wrong address. Didn?t get a refund either. Whole thing felt careless and stressful right at the start of vacation.


img 5/5.0 19, May 2024

Nice little detail

Loved the thoughtful packing. Fragile items were handled well. Arrived before us and hotel staff held it for us. Prices okay considering the convenience.


img 4/5.0 02, May 2024

Works well for late arrivals

We arrived at midnight and roombox was waiting. Great to skip store. Milk was almost expired so i mentioned support, they gave credit next day. Good care, minor spoilage.


img 5/5.0 25, Apr 2024

Easy start to our holiday

We landed super late in Miami, and our roombox was exactly there in fridge. The selection was good, and ordering was pretty smooth. A few items were slightly different size than what i thought but it was ok. Overall service let us start our vacation right after check?in. Would use again!


img 3/5.0 07, Apr 2024

Not bad, not great

We used OrderRoomBox for a bachelor trip. Items arrived mostly as ordered, but 2 snacks were completely wrong and no heads up. The box was also dropped at front desk without any notification. Felt a bit impersonal. Might use again but not totally sold on it.


img 5/5.0 23, Mar 2024

Site UX was nice

Their filtering by category works great. Found shampoo, soap, snacks easily. Delivery timed well. I got quiet text updates. Felt safe and professional.


img 5/5.0 06, Mar 2024

Everything was ready

We landed late and everything was already stocked. Water, yogurt, chips. Exactly as ordered. Saved time and energy. Thanks for making it easy.


img 5/5.0 26, Feb 2024

Came through for us

We forgot to order groceries in advance. They still delivered same-day. Some stuff swapped out, but good quality overall. Very convenient service.


img 5/5.0 07, Feb 2024

Pre?stock made it effortless

Stayed at Airbnb in Miami, found this service through link from host. Chose snacks, water, beer and a few personal care items. Arrived within window, chilled drinks were cold. Maybe could improve variety of local produce but otherwise well?done. No weird charges.


img 5/5.0 29, Jan 2024

Fridge stocked, stress dropped

We checked?in after midnight. The roombox was waiting in fridge, even perishables. A small yogurt container leaked a bit but they cleaned packaging. My only gripe, site didn't let me combine two orders easily. But overall love the pre?stock idea.


img 5/5.0 20, Jan 2024

Vacation hack that worked!

I love city breaks where I can chill right after arrival. This service delivered supplies to our suite before check?in. The staff even packed ice?pack so cheese was cool. Just one cheese style wasn't available but they notified me. Very relaxed experience, ordering is intuitive and helpful.


img 5/5.0 02, Jan 2024

No complaints

Used for a bachelor trip. Everyone was happy we didn?t have to go out for food. Got what we needed. Delivery was spot on.


img 2/5.0 27, Dec 2023

Could?ve been better

Delivery came on time, but the quality of items was kinda poor. Bread was stale and fruit was overripe. Wasn?t expecting perfection but at least fresh stuff. Ordering process was easy, but that?s about it. For what we paid, we expected better. Didn?t really save us the hassle.


img 5/5.0 20, Dec 2023

Quick and simple

Ordering process was fast. Got updates by text. Everything showed up on time and fresh. Great idea for travelers.


img 5/5.0 16, Dec 2023

Saves a lot of effort

We ordered breakfast and some drinks. Everything was in our fridge when we arrived. Made the first morning much easier.


img 5/5.0 23, Nov 2023

Kid friendly snacks!

With kids, we needed grab?and?go granola bars and juice. They had plenty choices. Delivered safe sealed. My 6?year?old pleased. Prices for kid's stuff were reasonable.


img 1/5.0 13, Nov 2023

Wrong and missing items

Almost everything we ordered was either swapped out or missing. No heads up about substitutions, and some things were completely irrelevant to our order. Box wasn?t even labeled properly. It felt rushed and unprofessional. Honestly would?ve been faster to just go to a store ourselves. Waste of money.


img 1/5.0 09, Nov 2023

Poor quality items

Got our roombox on time, but half the stuff was unusable. Milk was expired, fruit was soft and looked old. Tried reaching out and got no real apology. For the money we paid, this was not okay. We ended up throwing most of it away. Not worth it.


img 4/5.0 22, Oct 2023

Helpful, but pricey

Fridge stocked and ready, great convenience. Quality was solid, though prices bit high compared to store. That said, saved us multiple trips. App was easy, and delivery staff friendly.


img 5/5.0 15, Oct 2023

Fresh and timely

Fruit was ripe and fresh. Ordered just the night before, and it was there when we arrived. Would recommend for anyone landing late.


img 5/5.0 04, Oct 2023

Perfect for our bachelorette stay

We planned a little fiesta in an Airbnb, asked for bubbly, chips etc. They delivered on time and everything was exactly as we requested. The only small hiccup was we missed a text when driver arrived, but hotel called us. Overall, super smooth, box was easy to open and access. Very pleased.


img 3/5.0 27, Sep 2023

Could?ve been better

Liked the idea but execution was off. Yogurt and eggs arrived warm, which made me nervous to eat them. Delivery was technically on time but driver didn?t call or text. Would?ve preferred more communication. Not a terrible experience, just felt kind of sloppy this time.


img 5/5.0 23, Sep 2023

Crisp and cold

Drinks were chilled and ready in the fridge. Ordered snacks, soda, and fruit. Came just like the pictures on site. No surprises.


img 5/5.0 06, Sep 2023

Convenient and solid delivery

I pre?ordered snacks and drinks for our Airbnb in Fort Lauderdale and it arrived right before our check?in time. Some packaging was a bit crumpled but nothing spilled. Awesome that they can handle alcohol delivery too. Saved me a trip to grocery store. Very helpful service overall.


img 5/5.0 24, Aug 2023

Wedding weekend ready

We used it for our mini?wedding gathering. Ordered platters, snacks, drinks for bridal suite. Delivered timely. Quality good. I was worried about handling glassware but they packed sturdy. Helps set tone for weekend.


img 5/5.0 16, Aug 2023

Just what we needed

We were on a tight schedule and needed breakfast items. Ordered some cereal, milk, juice. It was there on counter when we walked in. A few items were out?of?stock so they substituted with similar, which was acceptable. Their text alerts helped track delivery. Good option for travelers without time.


img 5/5.0 13, Aug 2023

Helpful team, fast delivery

Placed order 10am for delivery before 2pm. Everything got there on time. Team even sent tracking link which was nice. Some items were slightly different weight but tastes same. Perfect for one-night trips when no grocery haul needed. Good work.


img 2/5.0 28, Jul 2023

Not what we expected

Was looking forward to having groceries ready, but items were different from what we ordered. Got no notice about the changes. The eggs were cracked and juice leaked slightly. Support apologized but didn?t really do much to fix it. Could?ve been handled better. Felt like a waste this time.


img 5/5.0 22, Jul 2023

Ice?cream delivered too!

I really wanted ice?cream on arrival and they did it with cold?pack. Slight melt but still tasty. Site didn't specify ice?cream availability but they had some. Nice surprise.


img 5/5.0 09, Jul 2023

Great arrival surprise

Was so nice walking into our Airbnb and finding everything already there. Drinks were cold, snacks neatly packed. Some chips were different brand but just as good.


img 5/5.0 04, Jul 2023

Very handy for cruise prep

Before boarding cruise from Fort Lauderdale we had room stocked. Really cut down stress of grocery before departure. They delivered to hotel we stayed in. Smooth coordination. Just wish fresh fruit had more selection. Otherwise top service.


img 3/5.0 29, Jun 2023

Had some hiccups

Cool concept and most stuff was fine, but one item leaked inside the bag. Kind of messy unpacking. Also, prices were pretty high compared to store nearby. Might be worth it for the time saved, but not sure I?d do it again for short stays.


img 5/5.0 18, Jun 2023

Very happy with service

I?m picky about produce but fruits looked fresh. Veggies crisp. Dairy good. It was better than i expected from delivery. Just a tiny bruise on apple. Would trust again.


img 2/5.0 11, Jun 2023

Didn?t go as planned

We placed our order early, expecting everything to be in the room. But it was delivered late and half of the stuff wasn?t cold. Some snacks were missing too. The idea?s good, but execution just didn?t match. Probably won?t be using again unless they improve the timing and accuracy.


img 5/5.0 06, Jun 2023

Clever service

Used it for a weekend stay. Ordered drinks and breakfast basics. Everything was there waiting. Website?s easy to use, no login needed. Good experience overall.


img 5/5.0 25, May 2023

Personal care items included

Forgot toothpaste and sunscreen. They had those in category so ordered same day. Delivered under couple hours. Some items were travel?size but worked fine. Grateful i didn't have to run out after check?in.


img 5/5.0 19, May 2023

So smooth

Didn?t expect it to be this easy. Ordered online, everything delivered before we arrived. No issues at all. Definitely saved us from an early store run.


img 4/5.0 09, May 2023

Convenient with slight delay

Order looked great in fridge on arrival. Chilled drinks were cold, fruit fresh. Delivery was about 30 min later than ETA but they texted ahead. Not a dealbreaker. They handled substitutions well.


img 5/5.0 29, Apr 2023

No stress grocery solution

Our family of four needed quick stocking. We ordered bread, eggs, yogurt, fruit and drinks. Came early afternoon, neatly arranged. A couple of veggies looked a bit older so I mentioned to support via chat and they quickly offered small credit. Polite response, nice fix. Will use again.


img 5/5.0 18, Apr 2023

All set up

Ordered a few essentials plus a bottle of wine. Everything delivered before check-in. Only thing was wine wasn?t cold, but not a big deal.


img 5/5.0 10, Apr 2023

Everything was accurate

Nothing was missing, and everything looked exactly like the photos. Loved how simple it all was. Would use again for sure.


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