Openly
1/5.0
Kabir White
4/5.0
18, Sep 2025
Helpful staff
The team at Openly made the sign-up easy. I had one or two concerns about replacement coverage, and they explained it in plain terms. That gave me confidence to go ahead. My documents arrived the same day, and billing setup worked fine. A solid choice overall, with room for a bit faster response.
Neha Rossi
5/5.0
05, Sep 2025
Smooth transition
Switching my home policy over to Openly was less stressful than I imagined. The process online was clear, and I didn?t feel buried in paperwork. The rep I spoke with was patient and made sure I understood each option. Price wasn?t the lowest, but the coverage and clear terms made me feel comfortable. It feels like I made the right move.
Vikram Jones
2/5.0
23, Aug 2025
Not as smooth as expected
When I first signed up, I thought the process was straightforward and modern. But once I actually needed help, the experience went downhill. I emailed with a question about my deductible, and it took several days to get a response that didn?t really clear anything up. Then I called, and after waiting on hold, I got a vague answer that didn?t help either. I don?t think it should be this hard to get clear information. The premium is higher than some other companies too, which just makes the lack of strong service feel worse. Overall, not as smooth as I expected.
Ananya Schmidt
1/5.0
08, Aug 2025
Delays every time
Every interaction I?ve had with Openly has felt delayed. Whether it?s email, phone, or even waiting for a document, there always seems to be a gap. The coverage itself is fine, and the website is easy enough, but support is where it breaks down. Last time I needed something changed, I had to reach out multiple times before it was even acknowledged. That makes me nervous about how they?d respond to something more urgent, like a claim. For insurance, that?s not the kind of uncertainty I want to deal with.
Arjun Scott
2/5.0
27, Jul 2025
Hard to justify cost
The one thing that stands out is how expensive my premium feels compared to others. I accepted it because the policy seemed clear, but after dealing with slow responses, I don?t see what I?m paying extra for. The staff are polite, but they don?t always have quick answers. Emails take too long, and the phone system bounces you around. For me, paying more should equal better service, but right now, it feels like I?m not getting value for the money.
Priya Campbell
1/5.0
13, Jul 2025
Lack of urgency
I don?t think Openly treats customer issues with enough urgency. I contacted them about something fairly basic, and it took several days to get a reply. Even then, the response didn?t fully address the question, which forced me to reach out again. That whole cycle dragged out something that should?ve been solved quickly. Insurance is supposed to give peace of mind, but if I have to chase them every time, that?s the opposite of reassuring. Their documents and website are fine, but what matters most is support, and here it?s just not good enough.
Rohan Miller
2/5.0
29, Jun 2025
Average coverage, high cost
The coverage Openly offers looks good on paper, but the premium was higher than I expected for what I got. I figured maybe the extra cost was worth it if the service was top notch. Unfortunately, that hasn?t been true. Responses are slow, and when I did talk to a rep, they didn?t seem confident explaining the details. It leaves me unsure if I made the right choice. I don?t think the service matches the price I?m paying, which makes me think I may switch when the policy ends.
Tristan Sanchez
1/5.0
16, Jun 2025
Doesn?t feel dependable
With insurance, dependability matters most, and I haven?t felt that with Openly. My first problem came when I asked for help changing a detail on my policy. After multiple emails and calls, the issue still wasn?t fixed for over a week. Every time I reached out, I had to explain everything all over again, which was exhausting. The coverage itself seems fine, but the responsiveness just isn?t there. It doesn?t feel like a company I can rely on when something major happens. That?s a problem when you?re trusting them with your home insurance.
Sienna Fitzgerald
2/5.0
01, Jun 2025
Service feels thin
The biggest issue I?ve had is how long it takes to get proper help. I asked a fairly simple question about coverage and ended up waiting nearly a week for a reply. When I finally got it, the response was short and didn?t add much more than I already knew. For the premium I?m paying, I expected better. The website is easy to navigate, and documents are clear, so the setup part went fine. But after that, the follow-through hasn?t matched the price. It feels like they need more staff to keep up with customers.
Quentin Kowalski
1/5.0
18, May 2025
Trouble getting help
I ran into a billing problem where the draft amount was different from the original quote. I reached out immediately, and after waiting on hold for a long time, was told someone would follow up. That follow-up never came. I ended up sending two emails and finally got a short answer several days later, but it didn?t fully explain what happened. Insurance is supposed to remove stress, not add to it. Having to chase down answers left me uneasy. The policy wording itself is fine, but support makes or breaks the experience, and here it?s lacking. I don?t feel reassured about how they?d handle something bigger than a billing question.
Preston Nielsen
2/5.0
04, May 2025
Policy costs too much
Compared to the other companies I checked, Openly came out more expensive. I thought maybe that meant better service, but that hasn?t been the case so far. Whenever I send an email, the response takes days and usually just points me to the same documents I already read. I don?t need someone to repeat the policy wording ? I need clear answers. The online portal works fine, but that?s not enough to make up for the high premium. For me, paying extra should mean faster and better customer support, not just an average experience. I?m considering whether it makes sense to renew next year or switch back to a cheaper option that?s at least equally responsive.
Kyle Costa
1/5.0
22, Apr 2025
Very slow follow-up
Openly looks polished on the surface, but once you actually need help, the cracks start to show. I contacted them about an update to my policy and waited almost a week before anyone got back to me. When I finally did receive a reply, it was short and didn?t actually answer the question I asked. That forced me to call, and even then I was transferred around before getting a clear explanation. For insurance, I expect a little more urgency, especially when it involves coverage details. Price-wise, they are not the cheapest either, which makes the delays even harder to justify. Having simple documents is nice, but it doesn?t matter much when the support feels distant and slow. I can?t say the experience left me feeling confident about staying long-term.
Julian Svensson
2/5.0
08, Apr 2025
Feels understaffed
Whenever I call in, it seems like there aren?t enough people available. Hold times are long, and sometimes I don?t even get a callback. The policy wording is actually clear, which is one positive, but what good is that if I can?t get quick help when I need it? My premium is higher than some competitors, so I figured service would be better here. Instead, it feels like the opposite. I shouldn?t have to wait multiple days for a response about something small. It makes me nervous about future issues and whether there will be support when it counts. Overall, it feels like they?re stretched too thin to keep up with customers properly.
Colton Schmitz
1/5.0
26, Mar 2025
Not responsive enough
Openly?s platform looks good, but when it comes to actual help, it?s not reliable. I had a payment issue that should?ve been easy to clear up. Instead, it took three calls and two emails before anything was fixed. Each time I had to re-explain the problem, which made it feel like no one was really paying attention. That?s frustrating for something as basic as billing. The policy itself is fine on paper, but I?m not confident about what would happen if I had to file a claim. I want an insurer that responds quickly and understands my issue the first time, not one where I?m chasing them down for days.
Brooke Olsen
2/5.0
12, Mar 2025
Frustrating delays
I expected quicker turnaround from a company that presents itself as modern. After signing up, I needed a correction made to my policy, and it dragged on far too long. Calls went to voicemail, emails got slow replies, and when I finally reached someone, the fix still wasn?t complete. That kind of delay makes me wonder how long a claim would take to resolve. The premium is slightly above average too, which I could accept if the service matched. Unfortunately, it hasn?t so far. My coverage terms are clear, but customer service is just as slow as the older, bigger insurers I?ve used before. For me, that cancels out most of the benefits.
Ivy O'Connell
1/5.0
28, Feb 2025
Unhelpful responses
When I finally got through to someone about a question on my coverage limits, the answer was rushed and didn?t clear things up. It almost felt like they just wanted me off the phone. That doesn?t inspire confidence when you?re trusting a company with your home insurance. The documents themselves are fine, but I shouldn?t need to keep guessing what they mean. I also noticed it takes days for them to reply to emails. If it?s already this difficult for a small clarification, I can?t help but worry about what it would be like during a claim. Insurance should be about peace of mind, but instead I?m left second-guessing whether they?ll actually be there when I need them most.
Hugo Davies
2/5.0
15, Feb 2025
Premium feels too high
The main issue for me with Openly is the cost. The initial quote looked fair, but after adding a couple of standard features, the premium jumped a lot higher than I expected. Other insurers I compared offered similar coverage for less. I went ahead because I liked how simple the documents were, but I keep questioning if I made the right call. On top of that, reaching customer service hasn?t been smooth. I sent in a question about my deductible and it took almost a week to hear back. The response itself wasn?t very detailed either. For a company that wants to stand out, I figured support would be faster. At the end of the day, the price tag doesn?t match the level of service I?m getting.
Eliza Goldberg
1/5.0
31, Jan 2025
Hard to rely on
The policy itself looks fine on paper, but the real problem comes when you actually need help. I tried updating a detail about my property, and it took multiple emails before I even got a partial answer. The delays stretched for over a week, which is stressful when insurance is supposed to protect you quickly. Pricing wasn?t the worst, but it?s not cheap either. Without reliable support, the numbers don?t mean much. I?m already thinking of switching because I don?t want to deal with long waits when something urgent comes up.
Oscar Mancini
2/5.0
18, Jan 2025
Average at best
Openly promises clear coverage, and while the policy documents are simple, the actual experience feels less polished. My premium came higher than others I checked, and I thought maybe that meant better service. Instead, it has been pretty average. Emails take days to get answered, and the reps on the phone don?t always seem confident with details. It feels like the company wants to look modern on the outside, but behind the scenes it?s the same slow process you get elsewhere. Not terrible, but not worth the higher price tag either.
Maisie Jensen
1/5.0
02, Jan 2025
Support takes too long
The sign-up process worked smoothly, but when I actually needed assistance, everything slowed down. I called in about a billing error, and after holding for a long time, I was told someone would call back. That call never came. I sent an email and got an auto-response, but nothing useful for days. Insurance is supposed to bring peace of mind, yet instead I feel like I?m chasing them down for basic information. If a small issue is this hard to fix, I can?t imagine what it would be like with a major claim.
Calvin Moreau
2/5.0
19, Dec 2024
Costs more than expected
I liked the idea of straightforward coverage, but the quote I received ended up higher than similar companies. At first, I figured the extra cost might mean better service or faster response times, but that hasn?t been the case. Questions I sent through the portal were slow to be answered, and when I finally spoke to a rep, they didn?t sound too sure of the details. It?s frustrating to pay extra and still feel like you?re not getting strong support. I?m debating if I?ll keep it when renewal comes up.
Freya Pavlov
1/5.0
06, Dec 2024
Communication gaps
Signing up with Openly was simple, but everything afterward has been a headache. When I needed a change to my policy, I emailed and waited almost a week with no reply. Eventually I had to call twice before I got through to someone, and even then the answer was vague. For a company that promotes transparency, the follow-up really doesn?t match. Coverage itself seems fine, but if customer service isn?t reachable when something goes wrong, that defeats the purpose. Insurance is about trust, and I didn?t feel that here.
Jude Weber
2/5.0
22, Nov 2024
Not worth the cost
Everything about signup was fine, but once the bill came, the numbers didn?t match what I expected. The premium was higher than I thought based on the quote. Felt like it wasn?t explained clearly. For that price, I don?t see the extra value.
Sylvie Silva
1/5.0
01, Nov 2024
Too slow to act
When I needed to make a change, the process stalled. No updates until I called back and pushed. Insurance is supposed to give peace of mind, but this felt like the opposite. I?ll probably stick it out for now, but seriously considering other providers next term.
Hannah Price
5/5.0
27, Oct 2024
Great balance of value
Openly struck a good balance between affordability and strong coverage. The online process was easy to navigate, and I didn?t have to spend hours on paperwork. The premium was right within my budget, and the coverage was explained clearly with no confusing language. My policy documents were delivered almost immediately, and billing setup worked without issues. I also liked that when I called customer support, I wasn?t rushed off the phone. The representative made sure I understood exactly what my policy included. That level of care made a difference for me. While I know insurance always has fine print, this experience gave me confidence that I knew what I was paying for. It felt transparent, reliable, and worth the money. Overall, it was a much better experience compared to other insurance companies I?ve dealt with.
Otis Schmidt
2/5.0
19, Oct 2024
Just average
Nothing was exactly wrong, but nothing stood out either. The portal works, the documents are there, but support is slow and price is not the best. For the same money, I feel like I could?ve gone with another provider. It works, but doesn?t give me much confidence.
Oliver Rivera
4/5.0
11, Oct 2024
Smoother than expected
Signing up with Openly turned out to be smoother than I imagined. Usually, dealing with insurance feels like pulling teeth, but their process was easy and organized. Coverage was explained in everyday language, and the premium seemed reasonable for the level of protection. My documents came through within a day, which was faster than I expected. Customer service was professional and didn?t rush me when I asked questions. The only drawback was that one email I sent took a little while to get answered, but once it did, the reply was thorough. Overall, I left the process feeling more at ease than with previous insurers. I now feel like I can trust the policy to do what it promises without hidden surprises. It?s a good balance of cost, clarity, and reliability.
Wren Dubois
1/5.0
04, Oct 2024
Poor follow-up
After buying the policy, I had a couple of questions. Sent them through email, but it took nearly a week before anyone answered. That makes it hard to feel confident in their support. The website looks polished, but response times really matter more. Didn?t feel reassured here.
August Rossi
2/5.0
24, Sep 2024
Overpriced coverage
The quote I got was higher than similar companies, even though the coverage wasn?t much better. I went ahead because of timing, but I?m not sure the cost lines up with value. Everything else about the process was fine, just the pricing makes it less appealing.
Sophia Lee
5/5.0
17, Sep 2024
Pleasant surprise
Going into the process, I expected the usual frustrations with insurance, but Openly surprised me in a good way. The application was quick, and the online platform kept things organized. Coverage options were explained in straightforward terms without overwhelming me. The premium felt balanced?reasonable for the amount of protection I received. When I reached out to customer service, the agent listened carefully and explained everything clearly. Documents came through without delay, and billing setup took just a few clicks. It?s refreshing to see an insurance company handle things with this much clarity and efficiency. Even though I was skeptical at first, the entire experience left me pleasantly surprised. I now feel more secure knowing that my home coverage is handled by a company that values transparency and customer care.
June Ngugi
1/5.0
10, Sep 2024
Frustrated with delay
Needed a policy update and the process dragged on. Multiple emails went unanswered until I called again. When they did reply, the answer was short and didn?t help much. Insurance shouldn?t feel like pulling teeth just to make a change. Makes me nervous about future service.
Harry Collins
4/5.0
03, Sep 2024
Straightforward and modern
Openly offered one of the most modern-feeling insurance processes I?ve experienced. Everything happened online without requiring constant phone calls or paperwork. The premium was fair, not the cheapest but reasonable for the coverage. The documents were delivered quickly and were written in clear, easy-to-follow language. I appreciated not having to translate confusing terms. Customer support was helpful when I had a question about limits, though I had to wait on hold briefly. Once I spoke with someone, the answers were clear. Compared to my previous insurers, this felt streamlined and transparent. I wouldn?t call it flawless, but it?s definitely an improvement from the usual frustrations with insurance companies. The experience left me more confident about keeping the policy in place.
Felix Toure
2/5.0
28, Aug 2024
Mixed feelings
Signing up was easy, but after that, communication dropped off. I sent a simple request about documents, and it took longer than it should. The coverage itself seems okay, though the premium is a bit steep. Overall, it feels like there?s room to improve follow-up with customers.
Emma Sullivan
5/5.0
20, Aug 2024
Reliable protection
With Openly, the best part of the process was how reliable everything felt. From start to finish, there was no confusion about what I was signing up for. The documents arrived promptly, and the premium fit within my budget. The clarity of the policy language made me confident I was getting the protection I needed without loopholes. When I contacted support to clarify coverage, the representative was patient and respectful, walking me through details line by line. Setting up billing was painless, which was a relief. I haven?t had to use the policy for a claim yet, but based on this experience, I feel like I?d be in good hands if I did. Openly gave me more trust in my coverage than I expected, and that peace of mind makes the cost well worth it.
Audrey Ndlovu
1/5.0
12, Aug 2024
Hard to reach support
Called multiple times and kept getting sent to voicemail. No callback for two days. For something as important as insurance, being hard to reach is not great. Policy itself reads fine, but if help isn?t there when needed, it doesn?t matter much. That?s my main issue here.
Owen Mitchell
4/5.0
06, Aug 2024
Easy setup, fair cost
What stood out to me with Openly was how simple it was to get started. The online platform made everything quick, from filling out forms to receiving documents. My premium wasn?t the lowest, but it was balanced by the clarity of coverage. I didn?t feel like anything was being hidden from me. Customer service was easy to reach, though I had to wait a little on the line during one call. Once connected, the rep was friendly and thorough. My documents came the same day, and payment setup was easy to complete online. It?s not perfect, but compared to other insurers I?ve used, it?s been a much smoother ride. The overall sense is that they focus on making things clear and fair, which makes me feel more comfortable than I have with past policies.
Sawyer Kouassi
2/5.0
31, Jul 2024
Pricey for me
The policy cost came higher than expected compared with other quotes. I stayed because the coverage terms were clear, but I can?t say it feels like great value. For a homeowner trying to budget, the difference adds up. Not sure if I?ll renew when it?s time again.
Chloe Evans
5/5.0
22, Jul 2024
Quick and reliable
Openly surprised me with how quick the whole process was. From getting a quote to finalizing my policy, everything moved smoothly without unnecessary delays. The premium was very reasonable, and the coverage explained in clear language. I didn?t have to decode endless fine print. The support team also deserves credit for being approachable and professional. When I called to ask about coverage specifics, the agent took their time to walk me through line by line. Documents landed in my inbox the same day, which saved a lot of time. Billing setup was equally simple. While many insurance companies overcomplicate things, Openly seems to understand that customers want transparency and efficiency. That combination gave me confidence in their reliability. It?s not often I feel positive about dealing with insurance, but this experience has genuinely been one of the better ones I?ve had.
Isla Mbebe
1/5.0
16, Jul 2024
Slow answers
Tried to reach support but waited days for a reply. The online portal is fine, but when something actually needs fixing, the delay shows. For insurance, quick response matters, and this part left me frustrated. The coverage itself looks okay, but the slow service made the whole experience weaker.
Adam Johnson
3/5.0
09, Jul 2024
Fair and functional
Openly gave me a decent experience overall. Signing up was quick, and the platform didn?t overwhelm me with too many steps. Coverage details were relatively simple to understand, and the premium was fair, though I did find slightly cheaper quotes elsewhere. Customer service was polite and took the time to answer my questions about exclusions. I noticed that their email replies sometimes take longer than I?d like, but when I did get through to them, the explanations were clear and helpful. Documents were delivered digitally within a short time, which I liked. Billing was also painless to set up. While it?s not the most flawless experience I?ve ever had, it?s been reliable and straightforward enough for me to feel confident keeping them for now. Overall, it?s functional, fair, and easier to deal with than other companies I?ve tried.
Declan Kante
5/5.0
03, Jul 2024
Smooth experience
Openly made the process of switching my home policy smoother than I expected. The application didn?t take long, support answered promptly, and my documents came right away. Everything was explained in plain language, which gave me confidence in what I was signing.
Laura Schmidt
5/5.0
25, Jun 2024
Smooth from start
Everything with Openly felt straightforward from the very beginning. The signup process was fast, with no endless back-and-forth paperwork. Coverage options were laid out in plain language, so I never felt confused or pressured. My premium ended up being reasonable and matched the level of coverage I needed. What stood out was how responsive the support team was. When I had a question about deductibles, the agent walked me through it patiently. Documents were emailed almost immediately, and payment setup was simple. I didn?t encounter the kind of hidden catches or rushed explanations that I?ve had with past insurers. The entire experience felt honest and professional, which is rare in this industry. While I haven?t had to file a claim yet, the level of care and clarity I?ve seen so far gives me real confidence. It?s been one of the smoother insurance setups I?ve experienced.
Mason Sowah
3/5.0
20, Jun 2024
Average but fine
The price wasn?t the cheapest, but the documents and support made it worthwhile. Everything was done quickly and without hassle. Policy coverage matches what I wanted, so overall it works. Nothing fancy, just an insurance company doing its job.
Daniel O?Brien
4/5.0
08, Jun 2024
Clear guidance
Signing up with Openly was easier than expected. The website guided me step by step without unnecessary complexity. Coverage details were clearly written, which I appreciated since insurance usually feels like reading a foreign language. The premium was not the cheapest quote I found, but the balance of clarity and fair cost convinced me it was worth it. Customer service answered my call within a few minutes and explained my replacement coverage in a way that actually made sense. Documents arrived promptly in my inbox and the billing setup worked smoothly. Compared to my past experiences with other insurers, this felt modern and efficient. There are minor areas to improve, like slightly faster replies to emails, but overall, I?m satisfied with the service. Openly made the process feel less overwhelming, and I left feeling confident about the protection I have in place.
Willow Diallo
4/5.0
01, Jun 2024
Easy to read
The coverage terms were actually readable without me needing to call a lawyer, which is a big plus. Payment setup worked fine, and I didn?t run into any tech issues. Policy seems solid for my needs. A clear, no-nonsense approach to insurance.
Zoe Patel
5/5.0
24, May 2024
Impressive clarity
What impressed me the most with Openly was the clarity of their policies. Every section was written in plain language, making it easy to understand. I appreciated that I didn?t need to keep asking for translations of legal jargon. The representative I spoke with made sure I understood deductibles and limits. Premium was reasonable, and the process was fast. My documents arrived within hours, and billing worked without any issues. It felt like a modern, customer-focused approach to insurance. That kind of transparency is exactly what I was looking for, and it left me impressed.
Silas Nkosi
5/5.0
21, May 2024
Helpful setup
The agent on the phone was really helpful in guiding me through the setup. Policy documents were emailed immediately, and the coverage was explained clearly. Price worked out fairly for the level I wanted. Everything about the process felt simple and reassuring.
Marcus Li
4/5.0
10, May 2024
Better than past insurers
After years of dealing with confusing policies, Openly felt like a step up. The online process was quick, and the policy was explained clearly. Premium came out fair, maybe not the cheapest, but not unreasonable either. Customer support was polite when I called, though I wish they answered email a bit faster. Still, I received my documents right after signing, which was convenient. Overall, the experience was better than past insurers I?ve used, and I feel more confident about my coverage now.
Penelope Adebayo
4/5.0
05, May 2024
Fair policy
The policy I signed up for had the right mix of cost and coverage. I didn?t feel like I was pushed into extras I didn?t need. The support staff helped confirm the last detail about deductibles. The whole experience felt clean and uncomplicated, which is exactly what I wanted.
Priya Mahadevan
5/5.0
28, Apr 2024
Easy to trust
Insurance isn?t something most people enjoy dealing with, but Openly made it less of a headache. From the beginning, I felt like the process was transparent. The policy wording was easy to follow, and the rep who walked me through it didn?t rush. The premium fit my budget, and I liked that I didn?t feel pushed into extra coverage I didn?t want. Setting up payments was straightforward, and the documents were emailed right away. That level of efficiency and clarity gave me peace of mind. It feels like a company I can actually trust.
Leo Rao
5/5.0
23, Apr 2024
Quick responses
Sent in a question through their online form and got an answer back within a couple of hours. That kind of quick turnaround makes a big difference. My coverage terms are simple, and the monthly payment fits my budget. They?ve made things easy for me so far.
Liam Saunders
4/5.0
13, Apr 2024
Simple and fair
What I liked most about Openly is how simple they made the entire process. I didn?t spend hours filling out forms or waiting for documents. Everything came through quickly, and the coverage terms were clear. Premium wasn?t the cheapest but felt reasonable for what I was getting. I called once to clarify a detail, and the rep was polite and clear. Compared to past insurers, this has been a smoother experience. While there?s still room to improve response times, overall I?m happy with the service and plan to continue with them.
Aurora Bhatt
4/5.0
09, Apr 2024
Clear choices
The options for coverage were laid out without extra fluff. That made decision-making easier since I could compare limits directly. The representative explained what I asked in plain language. Overall, I appreciated how transparent and practical the process was. It saved me a lot of time.
Ana Gomez
5/5.0
30, Mar 2024
Professional and helpful
From start to finish, Openly treated me like more than just another number. The rep who helped me took time to explain each detail in plain terms. I never felt rushed or confused. Signing up online was easy, and my documents came the same day. The premium is within my budget, and the coverage is clear. I?ve had insurance with other companies where I felt pressured or brushed aside, but this experience was the opposite. Everything felt professional yet approachable. I genuinely feel supported, and that?s not something I say often about insurance companies.
Theodore Subramanian
5/5.0
27, Mar 2024
Good first impression
Starting with Openly felt stress free. The forms were easy, the price quote was accurate, and the support line answered on the first try. Policy documents were emailed immediately after signing. Everything felt smooth, giving me a good first impression of the company.
Matteo Robinson
4/5.0
15, Mar 2024
Good overall experience
Working with Openly has been a solid experience. I liked that the online portal was simple and didn?t require me to keep calling in for updates. My documents arrived quickly after sign-up, and billing was set up without any problems. The premium seemed fair compared to what I saw elsewhere. I did call customer support once to ask about replacement coverage, and the rep explained things clearly without making it complicated. While the response time on email could improve, overall, the process has been easy. I feel confident sticking with them for the long term.
Jasper Agarwal
3/5.0
04, Mar 2024
Decent coverage
Openly provided a fair amount of coverage for what I was paying. It?s not perfect but gets the job done. Their support team answered when I needed help setting up payments. Overall, a decent choice if you just want simple coverage without a lot of extras.
Elena Dubois
3/5.0
25, Feb 2024
Decent but not perfect
Openly has been decent so far. The positives are clear documents, easy online setup, and staff who are willing to answer questions. My premium is a little higher than some competitors, but the simplicity makes up for part of that. On the downside, response times to emails could be faster. It?s not a deal breaker, but it?s something I noticed. Still, the process as a whole worked fine, and I feel secure knowing my coverage is in place. For homeowners looking for straightforward insurance without too much hassle, it?s a good option.
Lucy Menon
4/5.0
19, Feb 2024
Straight to the point
Openly doesn?t waste your time. The whole signup took me less than half an hour. Coverage explanations were simple, and I didn?t feel like anything was hidden. Price seemed fair compared to others I researched. Definitely more straightforward than the larger companies I?ve used.
Alessandro Harris
5/5.0
12, Feb 2024
Very smooth setup
My overall impression of Openly has been excellent. The application process was quick and surprisingly stress-free. I appreciated how clearly they laid out coverage options without overwhelming me with confusing terms. The representative I spoke with took the time to go over deductibles and answered every question. Premium was right in line with what I expected. Policy documents arrived right after I signed up, which saved me a lot of time. Even billing setup was straightforward. For once, I felt like I wasn?t being pressured into extras I didn?t need. This is how insurance should feel.
Mia Thompson
5/5.0
08, Feb 2024
Very clear wording
The part I appreciated most was that I could actually read the policy without confusion. Insurance usually feels loaded with jargon, but Openly makes it plain. Signing up was easy, and documents arrived the same day. A clear, honest way of doing insurance.
Sofia Miller
4/5.0
29, Jan 2024
Clear and reliable
I went with Openly after comparing a few options, and what stood out most was how clear their coverage details were. Unlike other insurers, I didn?t feel lost in jargon or fine print. Everything was explained in simple language. The premium came out reasonable, not the lowest but definitely fair. I liked how fast the documents arrived, and I had no trouble setting up my account online. The support team was helpful when I called with a small question. So far, they?ve proven reliable, and I feel comfortable trusting them with my home insurance.
Michael Sharma
4/5.0
26, Jan 2024
Simple insurance
Openly doesn?t overcomplicate the process. Application was quick, the coverage matched my needs, and the communication was clear. Price felt right for the package. Nothing about the process gave me extra stress. A practical, no-hassle option for basic home insurance.
Marco Jones
5/5.0
11, Jan 2024
Stress-free switch
Switching my home insurance over to Openly turned out to be much easier than I expected. Their website is well designed and didn?t bury me in endless forms. The rep I spoke with answered my questions clearly, never rushing or pushing me into extras. The policy itself is straightforward, with coverage limits explained in plain language. Price-wise, it wasn?t the cheapest, but it felt fair for the level of protection I got. My documents came through quickly, and setting up payments was simple. Overall, it felt like a professional yet approachable experience that gave me peace of mind.
Megan Wright
5/5.0
05, Jan 2024
Polite support team
When I called for a clarification, the representative explained everything clearly without rushing. It?s rare to feel listened to in insurance calls. Policy details are straightforward, and documents came quickly. That gave me a good sense of trust with the company from the start.
Amara Brown
4/5.0
30, Dec 2023
Good balance of value
For the coverage I wanted, Openly provided a good balance of price and terms. The rep I spoke with explained things clearly without pushing me into extras. The website made signup easy, and documents arrived quickly. Everything worked without hiccups. It?s a reliable option for homeowners who want straightforward insurance.
Maya Patel
3/5.0
22, Dec 2023
Solid option
Nothing fancy but Openly delivers a decent homeowners policy. The coverage is fair, and communication so far has been straightforward. Price landed around the middle of my quotes, so not the cheapest. Still, the clarity in the contract makes it worth sticking with them.
Kofi Jackson
5/5.0
17, Dec 2023
Great clarity
The clearest insurance documents I?ve ever read. No confusing terms, just plain language. That gave me confidence from the beginning. Support staff were helpful on the phone, and I felt like my questions were actually taken seriously. The premium matched what I expected, and setup was quick. It?s been a great experience so far.
Mason Johnson
4/5.0
09, Dec 2023
Fast and simple
Getting coverage through Openly didn?t take more than a few steps. I had the documents ready in my inbox within the day. The online account is also clean and easy to navigate. Pricing isn?t the lowest but still reasonable considering how simple they make everything.
Zola Young
3/5.0
02, Dec 2023
Decent overall
The service has been fine overall. My premium is not the cheapest, but the clear wording of the policy makes it worth it. I did have to wait a little for a response to one question, but it wasn?t a huge issue. Everything else about the process has been pretty straightforward.
Marissa Rossi
5/5.0
29, Nov 2023
Reliable service
From the very first call, Openly staff were polite and helpful. I didn?t need to repeat myself or wait on hold forever. The coverage makes sense for my property, and the documents were easy to download. It feels like a reliable option for homeowners who want clarity.
Sekou Wilson
4/5.0
18, Nov 2023
Easy setup process
Openly made setting up my policy less stressful than past insurers. The online application worked well, and I had my policy emailed shortly after. I called once to double-check coverage, and the rep was polite and clear. Price was fair for the protection I got. So far, everything has gone smoothly.
Mark Rodriguez
4/5.0
13, Nov 2023
Easy quoting
The online quote tool was faster than I expected. It showed me clear options and didn?t drag me through endless steps. I liked that the representative didn?t pressure me into higher coverage, just explained choices. The policy terms are fair and it feels straightforward overall.
Nia Schmidt
5/5.0
04, Nov 2023
Helpful team
When I needed clarification on coverage limits, the staff explained everything in plain terms. That made me feel more confident about the policy. I also appreciated how quickly the documents were sent after signing up. The price fit within my budget, and the whole experience was simple. A very positive impression overall.
Maria Thomas
3/5.0
25, Oct 2023
Works fine
So far my experience has been okay with Openly. Nothing too flashy but it does what it?s supposed to. My documents came through quickly, and I can check them online anytime. Pricing is average but not bad for the level of cover I?m getting.
Omar Roberts
4/5.0
16, Oct 2023
Fair price for coverage
Openly gave me a quote that wasn?t the cheapest, but still competitive. I chose them because the terms were much clearer than the other companies I looked at. Support was available to confirm details, and the process felt easy. The coverage is solid, and I haven?t had any problems since starting the policy.
Marcus Green
4/5.0
07, Oct 2023
Good value for home
I switched after comparing a few companies and Openly stood out because of how direct the pricing was. The coverage matched exactly what I needed. Customer service was quick in clarifying one part about replacement cost. Overall, a positive experience and fair balance between price and coverage.
Imani Baker
5/5.0
01, Oct 2023
Smooth service
From start to finish, the process with Openly went without problems. The coverage choices were clear, and I never felt pushed into extras. The documents were delivered quickly, and billing setup took no time. Customer service was friendly when I called. Overall, it?s the smoothest insurance experience I?ve had.
Madeline White
5/5.0
28, Sep 2023
Straightforward policy
Openly kept the policy language plain enough for me to understand without second guessing. The process online was smooth, and payment setup didn?t take more than a few minutes. Having documents sent right after sign-up saved me time. Everything felt more modern compared to my previous insurer.
Jamal Davis
3/5.0
19, Sep 2023
Works as expected
Nothing flashy, but Openly provides exactly what I need in home insurance. The portal lets me view everything, and my policy details are accessible anytime. Price is about average compared to what I?ve seen. Support is polite, though not the fastest. Still, for a homeowner looking for straightforward insurance, it does the job.
Mackenzie Wilson
4/5.0
15, Sep 2023
Hassle free
Signing up was easier than I thought. The system guided me through step by step, and the policy documents arrived right after. No extra waiting around. I liked how they didn?t try to oversell me add-ons. It felt like a straightforward deal for homeowners insurance.
Aisha King
4/5.0
06, Sep 2023
Clear terms
It was refreshing to read a policy that didn?t sound overly complicated. Openly laid everything out in a way I could actually understand. My payments were set up smoothly, and I haven?t run into issues so far. The only thing I?d like is slightly quicker replies, but overall it?s been a positive experience.
Luke Sanchez
3/5.0
26, Aug 2023
Decent choice
Openly turned out to be a solid option for my house coverage. The quote matched what I expected, though not cheaper than others. Still, their clarity made it worth it. The online tools were helpful, and the support team seemed ready to assist if needed.
Kwame Johnson
5/5.0
21, Aug 2023
Reliable choice
Openly made the whole insurance process straightforward. The website is easy to navigate, and policy documents are clear. I liked that I could set everything up online but still reach a real person when I needed clarification. The rep was patient and answered questions well. Coverage fits my needs, and the premium is fair for the value.
Lucy Miller
5/5.0
10, Aug 2023
Transparent details
Policies with Openly are written in plain language. That?s rare with insurance. I could understand my deductible and what was covered without needing to double-check every line. Payment setup worked on the first attempt. For once, the process felt clear from start to finish.
Krish Howard
4/5.0
05, Aug 2023
Easy policy setup
Setting up my homeowners insurance with Openly was surprisingly easy. The process online was quick, and the documents came right after. A representative also checked in to make sure I understood my coverage. That personal touch helped a lot. The cost is fair, and the overall experience left me feeling comfortable with my choice.
Logan Cooper
4/5.0
29, Jul 2023
Quick sign-up
Getting started with Openly was pretty simple. The forms online loaded fast, and I didn?t feel like I was wasting time. Price landed in the middle compared to my other quotes. Support staff were approachable, which made me feel comfortable finalizing the policy.
Diya Collins
3/5.0
23, Jul 2023
Average but okay
My policy with Openly has been fine so far. Nothing amazing, but also no major issues. The price is reasonable, and the policy terms are easy to read. I had a small delay when I reached out for help, but it was resolved. Overall, a decent experience that does what I need.
Rahul Lewis
5/5.0
12, Jul 2023
Straightforward process
Everything about signing up with Openly was simple. The documents were written in plain English, and I could see all the coverage details clearly. When I called with a small question, the staff answered quickly and explained things without rushing me. The price was fair, and the overall experience felt reliable and modern.
Lillian Bell
5/5.0
04, Jul 2023
Helpful support
I was able to reach a representative on the first try, which isn?t always the case with insurance. They were polite and explained the differences between coverage limits. The policy itself is simple to read, and it didn?t feel overloaded with unnecessary extras. Overall, very reliable.
Kiara Jensen
4/5.0
30, Jun 2023
Worth the switch
After comparing a few companies, I decided to try Openly. While the premium wasn?t the lowest, the ease of setup and clarity in coverage made up for it. The support I received was polite and helpful. It?s nice to deal with an insurer that doesn?t try to confuse me with fine print. Overall, a worthwhile switch.
Liam Davis
4/5.0
21, Jun 2023
Good balance
Openly gave me a fair mix of price and coverage. The service rep who answered my call was patient and walked me through a couple of confusing sections. The process felt modern and practical. I think it?s a solid option for homeowners who want straightforward choices.
Nikhil Evans
5/5.0
10, Jun 2023
Great first impression
From the start, Openly made things simple. No long forms, no endless steps?just clear questions and quick results. The rep explained the coverage limits in everyday language, which helped me feel sure about my choice. Documents arrived fast, and payments were set up in minutes. It?s been a good experience, and I feel secure with the policy.
Leo Sullivan
3/5.0
01, Jun 2023
Easy process
The application went quicker than I expected. I could see the policy terms clearly online before committing. Price wasn?t the lowest but matched the coverage they provided. I?ve had no issues so far, and setting it up gave me less hassle than my old provider.
Tara Peterson
4/5.0
25, May 2023
Quick and easy
The online process didn?t take long at all, and the policy details were emailed immediately. I also liked that customer service answered my call without long hold times. The price felt fair for the level of coverage. Everything about the experience felt smoother compared to my last provider, which is why I?ve stuck with them.
Leah Coleman
5/5.0
19, May 2023
Honest and simple
What I liked most about Openly is how upfront the details were. No confusing small print, and the plan felt tailored for my house. I didn?t have to chase anyone for updates. A quick online setup, followed by one phone conversation, and it was done.
Dev Taylor
5/5.0
03, May 2023
Clear coverage
What stood out most with Openly was how easy it was to understand the policy. Insurance can be full of jargon, but here it felt plain and simple. The agent explained limits clearly, and the premium worked within my budget. Overall, the combination of clarity and fair pricing made me feel confident about choosing them.
Layla Peterson
4/5.0
27, Apr 2023
Smooth setup
Getting my homeowners policy arranged didn?t take long at all. The platform is straightforward, and I could see coverage details quickly. Price seemed balanced for what I needed. One call to confirm a detail and everything was sorted. A simple, no-stress way of handling insurance.
Sanjana Cooper
3/5.0
15, Apr 2023
Decent policy
Openly offered a fair deal on my home insurance. It wasn?t the cheapest option, but I liked how straightforward the documents were compared to others I checked. The online portal is handy for keeping track of things, and the support line answered after a short wait. Nothing fancy, just an insurer that does the job right.
Lauren Sanders
5/5.0
08, Apr 2023
Clear coverage
Openly?s policy made sense right from the start. The breakdown was easy to follow, and the quote felt fair compared to others I looked at. Having clear terms without hidden fees gave me confidence. So far the customer support has been responsive when I?ve had simple questions.
Openly
Openly offers premium, comprehensive home insurance sold exclusively through independent agents, combining robust coverage with a modern, simplified experience. Built specifically for independent agents, Openly leverages cutting-edge technology to help them deliver fast, efficient service and a superior customer experience. The company is committed to empowering agents not replacing them by providing tools that streamline quoting, increase productivity, and allow more time for personalized advising. Backed by Rock Ridge Insurance Company, rated A (Excellent) by AM Best, and supported by top global reinsurers, Openly ensures strong financial stability. With in-house claims management, the process is tailored and efficient, using advanced tech and trusted partners to assess damage and estimate repairs. Additionally, Openly offers competitive commissions and transparent bonus structures, helping agencies grow and thrive while providing the modern convenience today's customers expect.
Address
131 Dartmouth Street
02116
Boston
United States
Website
openly.com
Email
marketing@openly.com
Telephone
8579909080
