50 reviews found
img 5/5.0 29, Jul 2025

Trust?worthy and detail?driven retailer

OnePoundVaping stands out with its transparent inventory updates. I could see items ?just back in stock? and a timestamp. Ordered a DNA mod kit and two tanks. Payment process was clean and confirmation detailed the exact VAT and shipping charges. Products were meticulously packaged with foil seals, desiccant packets, and clear expiry labelling on juices. Delivery was right on estimated date. After setup, every component worked perfectly: mod fired consistently, tanks sealed nicely, juice vapour was flavour?intense. I even got a follow?up email two days later asking if all was okay with order. That level of care builds loyalty.


img 2/5.0 11, Jul 2025

Support unresponsive during peak sales

During holiday sale, every page was slow. Ordered juice but accidentally chose wrong nicotine strength. Contacted support immediately; no reply for four days. Email said ticket submitted but no update. Eventually got partial gift voucher, but juice was already used elsewhere.


img 5/5.0 25, Jun 2025

Great for international customers

Ordered from India to Europe address. Website auto?converted INR to euros accurately. Shipping options clear with duties explained. Package arrived in ten days. Everything coded correctly and user manual was multilingual. Coil life is good. Thorough service appreciated.


img 2/5.0 04, Jun 2025

Too many out?of?stock items muddled ordering

Browsed website and found multiple items marked in stock, but at checkout several showed unavailable. After order placed, I got partial cancellation notice. Refund arrived but after two weeks instead of expected 5?7 days. Support team responses felt robotic and unclear. Website inventory accuracy needs serious attention. Prices are good, but unreliable stock made ordering chaotic. Wish there was real?time availability.


img 5/5.0 26, May 2025

Excellent packaging and international delivery

Placed my first international order. They showed duty estimate upfront and arranged DHL shipping. Received a single package with tracking link updated daily. Packaging was protective; every item sealed. Its mod kit worked flawlessly and juice taste was vibrant. coils lasted as expected. Great end?to?end experience with no surprises.


img 1/5.0 05, May 2025

Wrong flavour sent

Ordered watermelon juice but got mint?chocolate. Support sent return slip but no refund yet.


img 5/5.0 20, Apr 2025

Superb packaging and speed

Order arrived well packaged with all parts intact. Process was smooth and checkout clear. Prices are competitive, sometimes even cheapest. Very pleased with this reliable online shop.


img 1/5.0 17, Mar 2025

Coil mismatched description

Coil specs did not match description. Vaping felt weak.


img 5/5.0 16, Feb 2025

Competitive prices

Prices seem consistently lower than other shops. Quality is good and items arrive on time. One small coil was missing but they corrected it immediately. Pleased with their response.


img 4/5.0 21, Jan 2025

Fair price, honest packaging

Sometimes prices change slightly overnight, but discount deals show transparency. Kit arrived in plain box?less flashy but discreet. Charger cable included free. Shipping was fast. Would like loyalty points program.


img 1/5.0 09, Jan 2025

Damaged box and delayed refund

Shipment arrived with crushed box. Device inside seemed fine but outer damage cracked the display screen protector. Returned the kit but refund was delayed six weeks. Support kept giving me false timelines. Eventually received only partial refund claiming "used product." Not acceptable.


img 2/5.0 17, Dec 2024

Hard to navigate sale section

Sale page layout is cluttered and confusing. Missed a discount code due to poor UI.


img 5/5.0 05, Dec 2024

High standards and unexpected extras

Ordered a premium TC mod and two juice lines. Received items in a custom?printed box rather than generic packaging. Box liner read ?Your vaping journey matters?. Included a thank?you card, spare o?rings, and coil keychain. Flow control works well, temperature curve is stable, juice flavour profile is accurate. Delivery came three days early. All in all, this site goes beyond expectations in both product and customer care.


img 5/5.0 21, Nov 2024

Nice range, quick dispatch

Excellent range of e?liquids and accessories. Website is easy to use, checkout simple. Dispatch was same?day and I had my package in just three days. Very happy.


img 4/5.0 09, Nov 2024

Solid choice for newbies

Website groups kits by expertise level. Bought entry?level mod kit, it arrived with clear quick?start guide and replacement parts. Setup was simple and performance predictable. Good step into vaping.


img 1/5.0 25, Oct 2024

Missing accessories ruined the order

Ordered full kit with batteries and charger. Received mod and charger only?batteries missing. It took multiple emails to get acknowledgement. Then I waited two weeks for batteries, which arrived jumbled, no packaging. Charger cable also frayed. Packaging quality poor. Entire order felt cheap and half?assembled. Genuine parts but flawed process.


img 2/5.0 04, Sep 2024

Price glitches on checkout

One item jumped 20$ at last step. Minor but annoying issue.


img 4/5.0 29, Jul 2024

Efficient and reliable

Order was processed quickly. Packaging felt secure and delivery was smooth. Prices fair. Could improve by adding more advanced mods. Still, a dependable choice.


img 5/5.0 14, Jul 2024

Extensive selection and real support

Found a rare limited?edition mod that other sites lacked. Checkout was seamless and confirmation arrived instantly. Shipping tracked precisely. Received mod in mint condition, along with a thank?you note and discount code for next purchase. Even received a PDF guide for that mod. After a week of usage, device performs flawlessly. Excellent value for rare gear.


img 2/5.0 19, Jun 2024

Clunky website, payment gateway errors

Tried to buy during sale; checkout page crashed twice. On third attempt, payment went through but I got two duplicate orders. Cancelled one but refund took three billing cycles. Site UX feels old and error?prone. Hard to trust order.


img 5/5.0 07, Jun 2024

Excellent shopping experience and top?tier customer care

Ordering from OnePoundVaping has been smooth and reassuring. Took time comparing mods and coils; each product page gives clear specs, wattage range, resistance levels, and coil life advice. My order contained a mod kit, spare batteries, several coil packs, and three e?juices. Everything arrived in protective packaging: thick bubble wrap, foam spacers, sealed bottles, and labelled bags. Shipping to my address in Europe cost extra but delivery arrived in ten days with real?time tracking. Their support reached out to confirm compatibility and also offered link to maintenance tips. Upon usage, the mod performed consistently, coils lasted as expected, and flavour stayed lively. It?s rare to get that level of personalized guidance from an online store. I'll definitely return for future orders and recommend to fellow vapers.


img 4/5.0 23, May 2024

Solid service, good deals

Plenty of vaping gear at good prices. Delivery took just a few days. Support team answered questions politely. Occasionally stock runs low, but quality stays consistent. Will shop again.


img 4/5.0 21, Apr 2024

Quality gear at low cost

Compared prices across five vendors ? OnePound was lowest for my vape tank bundle. Tank functions well and airflow is smooth. Leaks haven?t shown after a week. Juice bottles sealed tight. Would appreciate sample packs.


img 1/5.0 02, Apr 2024

Long delays, unclear tracking updates

Tried to order a mod kit for gift, but shipping took almost 3 weeks. Tracking info barely updated?just generic advice. Reached out twice, but support team gave vague answers. Device arrived late and box was damaged. Kit itself worked fine but ruined experience. Ordering from this store felt risky because of unclear logistics. Had to explain situation multiple times to get partial discount voucher for next order.


img 2/5.0 12, Mar 2024

Inventory kept changing

Cart had e?juice flavour but at checkout it disappeared. Slight refund happened automatically, but it created uncertainty.


img 4/5.0 05, Mar 2024

Well?priced and responsive

Found a limited?run coil set that matched my old mod. Site showed countdown timer for restock and I got QR alert. Purchased bundle with battery and juice. Checkout processed smoothly with PayPal; tracking came same day. Packing was sturdy and coil leak prevented. Took four days in total. Coil flavours are rich and battery holding up well. Would recommend more detailed coil longevity data.


img 5/5.0 24, Feb 2024

Detailed care and reliable orders

Website layout makes it easy to choose the right setup. Each coil and tank has clear specs and photos. Placed a complex order involving mods, batteries, and juice. Packaging was clean and components were individually wrapped. Delivery arrived in under five days. Customer support followed up with recommendations based on my setup. Charges were fair compared to local vendors. After using gear daily, performance stays consistent. Great for both beginners and experienced vapers.


img 4/5.0 08, Feb 2024

Good overall experience

Items were well packed and arrived intact. Site navigation is intuitive. Promotions pop up often, so grab a deal. Wish they offered sample?size juices.


img 2/5.0 28, Jan 2024

Shipping took longer

Promised 5?day delivery; took 9 days. Shipping estimate feels optimistic.


img 4/5.0 09, Jan 2024

Solid choice for hobbyists

Great for those who build and tinker. Bought wire spools and coil jig pack. Clear specs about resistance and material. Shipment included instruction leaflet, wire rotations smooth. Took six days to reach. A?quality wire with even winding. Good for the price.


img 1/5.0 27, Dec 2023

Frustrating product mix ? needs improvement

Ordered two different tanks hoping they'd work with my mods. One tank leaked within 24 hours. Reached out for support. Agent responded slow and it took a week to get replacement instructions. Packaging was okay but glass cracked due to poor cushioning. I tried to cancel the replacement but policies were confusing and contradictory. After many emails I finally received a partial refund. Frustrating experience overall: lack of clear communication, slow support, and broken equipment. That said, once replacement came, it did function. Still, the hassle outweighed any benefits.


img 4/5.0 09, Dec 2023

Friendly staff and swift shipping

Had questions before purchase and live chat answered with polite guidance. They clarified compatibility issues. Order arrived in well?cushioned package in just a week. Batteries came with safety caps. Pricing fair. Juice tasted true to label. Only gripe: charger cap didn?t fit snugly. Minor issue aside, happy with order.


img 4/5.0 26, Nov 2023

Comprehensive and user?oriented platform

The site design is intuitive and informative. I searched by wattage and resistance and quickly filtered mods that match battery range. Placed order for two tanks, a charger, and juice sampler. They charged correct customs duty at checkout, so I wasn?t surprised on delivery. Package arrived intact in under a week. Instruction manuals inside each box were multilingual, even including QR?lot check code. Coil heads felt precise, airflow quality great, and juice matched description. A?quality gear for the price. Only minor nitpick: could offer vape silicone drip tips as add?ons.


img 1/5.0 15, Nov 2023

Replacement part too slow and expensive shipping

Ordered coil replacement but added express shipping. Still, it took 10 days to arrive. When I complained, they said local courier delayed; no compensation. The coil itself was good, but high shipping cost didn?t match speed.


img 3/5.0 30, Oct 2023

Coupons sometimes invalid

Applied discount code, but it failed without explanation.


img 3/5.0 23, Sep 2023

Customer support slow

Received coil late and they apologized but still it took extra days to resolve. Could be faster.


img 5/5.0 12, Sep 2023

Trustworthy seller

Order experience was transparent; got updates at every step. Received exactly what I ordered, with no surprises. Charging cable included extra gift. A solid find for vaping needs.


img 5/5.0 06, Sep 2023

Seamless ordering, great results

OnePoundVaping?s filter tools helped pick exactly right watt?range mod. After checkout, I received invoice and shipping details. Package arrived punctually, items secure. Kit included spares and sticker. Using mod daily since two weeks and performance remains steady with no leakage. Juice taste clean, vapor smooth. Their packaging even labelled fragile parts. A very reliable online experience.


img 5/5.0 31, Aug 2023

Varying my experience with juices

Needed sweet and dessert e?liquids; site offered many. Bought three flavours. Bottles arrived with tamper seals intact, expiry dated. Taste was rich and true. Customer emailed follow?up to ensure satisfaction. Thoughtful touch.


img 5/5.0 25, Aug 2023

Thorough and reassuring service

Ordered multiple tanks and spares. Received confirmation email with full serial numbers. Packages came separated, each labelled clearly. Manuals in English and EU language included. After two weeks of use tanks don?t leak and flavor remains pure. Follow?up email asked whether I need spare coils. Very impressed.


img 2/5.0 20, Aug 2023

Complicated return process and hidden fees

Attempted to return incorrect flavour bottles. Their return policy page is confusing. I mailed items back and they deducted 30% restocking and charged cross?country shipping fee. Final refund much lower. No warning before return that fees would apply. Felt like bait?and?switch. I would avoid unless 100% sure of purchase.


img 4/5.0 09, Aug 2023

Helpful support and prompt shipping

Support staff were friendly and guided me to the right battery mod. Shipping was prompt and item arrived in perfect shape. Minor glitch at checkout, but resolved fast.


img 3/5.0 05, Aug 2023

Notifications not clear

Got only one email update. Wish there were SMS tracking options.


img 5/5.0 14, Jul 2023

Great value and fast delivery

OnePoundVaping offers an excellent selection and low prices. Packaging is secure and arrives quickly. Customer service was very helpful when I needed advice on coils. Overall experience is satisfying and worry?free.


img 4/5.0 18, Jun 2023

Good store for coils

Found the exact coils I needed at a fair price. They shipped fast and included a tracking number. Only wish their inventory had more color options. Still satisfied overall.


img 4/5.0 02, Jun 2023

Worthwhile experience overall

Browsing felt intuitive and filters help find best deals. Ordered a starter kit and two juice bottles. Packaging flagged expiry with date, showing attention to detail. Shipping was smooth with tracking updates. Kit worked great out of box, though instructions could be clearer. Juices match description. Prices only slightly higher than bulk stores, but convenience and variety are excellent. Will likely return for coils.


img 5/5.0 18, May 2023

Very detailed product pages

Loved full specs and helpful community?style reviews on product pages. Ordered sub?ohm coils, gauge matched spec. They included a small tool kit as bonus. Order fulfilled in two days and tracked perfectly. Coil life is great and vaping flavor full.


img 2/5.0 06, May 2023

Poor warranty communication and delays

Bought a device with a promise of 12?month warranty. After 11 months, it stopped working. Filed a claim and waited almost 10 days for reply. First response asked for photos and serial, but no further follow?up for another week. Eventually I was told repair would take months. I asked for refund, but they said only store credit. Very disappointed in their delay and rigid policy.


img 3/5.0 26, Apr 2023

Packaging could be better

Package arrived intact, but padding was minimal. Risk of breakage in transit.


img 4/5.0 08, Apr 2023

Good selection, small hiccups

Site offers both coils and DIY parts. Bought cotton and DIY tools. Checkout interface glitch swapped currency but support fixed it immediately via chat. Shipping took five days. Kit works fine. Cotton absorbs juice quickly, building is easy. Some parts missing small listing image. Otherwise satisfied.


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