Oneplan Insurance
3.48/5.0
Kwame Johnson
2/5.0
21, Aug 2025
Difficult to Navigate and Slow
The online system is complicated and frequently crashes, causing more confusion than convenience. Attempts to get assistance via phone lead to long hold times and unhelpful responses. The process for renewing policies or making changes is tedious and unclear. Not the smooth experience expected from a modern insurer.
Natalie Popov
4/5.0
18, Aug 2025
Flexible Plans, Good Experience
I appreciated the flexibility Oneplan offers in their insurance plans, allowing me to customize coverage and payment terms. The customer support team was patient and informative. The claim process was straightforward and timely. Some website features could be improved for ease of use, but the overall experience is positive and reassuring.
Maisie Jensen
4/5.0
14, Aug 2025
Smooth Process, Helpful Team
Oneplan makes insurance easy to understand and sign up for. The customer support team is patient and knowledgeable. Some minor wait times on calls but nothing major. The overall process feels smooth and professional, providing good value for the coverage offered.
Chloe Evans
2/5.0
05, Aug 2025
Policy Changes Confusing
When I tried to make changes to my policy, the process was unclear and required multiple follow-ups. A more straightforward system would be appreciated.
Wyatt Kulkarni
5/5.0
02, Aug 2025
Responsive and Transparent
Their responsiveness and transparency set Oneplan apart. The customer support team was always quick to answer my questions and explain details clearly. Claims were processed efficiently, reducing the usual stress associated with insurance. Their clear terms and flexible plans make them a standout choice in a crowded market.
Stella Goldberg
5/5.0
21, Jul 2025
Fast Claims and Helpful Support
Oneplan handled my claim faster than I expected. Communication was excellent, with regular updates and clear instructions. The support team was patient and knowledgeable, making the process much less stressful. Their flexible plans also allow customization to fit individual needs and budgets. I?m very satisfied with the overall service and recommend Oneplan to others looking for reliable insurance.
Sekou Wilson
2/5.0
16, Jul 2025
Not Worth the Hassle
The overall experience felt like a hassle from start to finish. Signing up was easy, but that?s where the positives end. Making changes to my policy required multiple calls and lots of waiting. Claims took forever to process, and updates were scarce. For a service designed to protect me, Oneplan fell short in communication and support. I?d advise others to consider other providers.
Hannah Price
5/5.0
11, Jul 2025
Clear Communication and Support
Oneplan stands out for clear communication and attentive customer support. From the moment I signed up, all details were explained plainly, and follow-ups were prompt. The claim submission was surprisingly easy and quick, with regular updates along the way. I felt supported throughout the process, which isn?t always the case with insurance companies. Their transparent approach and helpful attitude make me comfortable recommending Oneplan to friends and family.
Colton Schmitz
5/5.0
03, Jul 2025
Clear and Fair Insurance
Oneplan offers transparent policies without hidden fees. I feel confident knowing exactly what?s covered. Claims were processed timely with minimal fuss. They offer good value and their approach feels honest, which is refreshing in the insurance world.
Joshua Saxena
5/5.0
23, Jun 2025
Comprehensive and Supportive Coverage
Oneplan offers a comprehensive insurance experience that genuinely puts customers first. From the start, the process of choosing a plan was simple and straightforward, with clear guidance from their customer support team. Their app and website are user-friendly, allowing easy management of policies and quick claim submissions. When I filed a claim, the staff was attentive, professional, and provided timely updates, reducing stress significantly. I appreciate the flexible payment options and transparent policy terms, which ensure I?m always informed about what?s covered. Oneplan provides excellent value and peace of mind, making it a standout choice in the insurance market.
Rohan Miller
4/5.0
19, Jun 2025
Helpful Staff and Clear Info
The staff at Oneplan are very helpful, making it easy to understand policy details. Claim submission was easy with no confusing steps. While some information could be presented better online, the overall experience was positive.
Elena Dubois
1/5.0
07, Jun 2025
Slow Responses Cause Anxiety
Slow responses from Oneplan during critical times caused a lot of anxiety. Waiting days or weeks for updates on claims or policy questions is unacceptable when you?re relying on insurance for protection. The lack of urgency from their side made me feel like just another number, not a valued customer.
Sanjana Cooper
4/5.0
27, May 2025
Simple and Effective
The simplicity of their insurance plans makes it easy to choose what I need. Communication was clear and the claim payout was timely. Not the cheapest option, but definitely worth it for reliable coverage.
Ruby O'Connell
4/5.0
15, May 2025
Flexible Plans and Good Value
The flexibility of Oneplan?s insurance plans allowed me to choose coverage that fits my budget and lifestyle. Customer service was friendly and responsive, and claims were handled efficiently. Some improvements to the website and app would enhance usability, but overall, the service and value are very good.
Claire Martin
5/5.0
03, May 2025
Smooth Claims and Good Value
The claims process with Oneplan exceeded my expectations in terms of speed and clarity. I was kept informed at every stage, which reduced stress during a difficult situation. Their plans offer good value for the price, especially with flexible options to suit different budgets. Customer service is polite and knowledgeable. Overall, a positive experience that I?d happily recommend.
Liam Saunders
2/5.0
26, Apr 2025
Poor Overall Customer Experience
From sign-up to claim submission, the customer experience was poor. Long wait times on calls, unclear instructions, and lack of timely updates all contributed to a frustrating process. Insurance is meant to protect and assist, but this company failed to deliver on basic customer service standards.
Ryan Malick
5/5.0
12, Apr 2025
Peace of Mind and Outstanding Support
Having Oneplan insurance has given me tremendous peace of mind. Their team is outstanding in terms of support and professionalism. From initial sign-up to claim submission, every step was handled smoothly and with care. I especially appreciated the timely updates during the claims process, which kept me informed and reassured. The transparent policies and flexible payment options make it easy to manage coverage without surprises. Oneplan?s dedication to customer satisfaction shines through, making them a trustworthy and dependable insurance provider.
Ananya Schmidt
5/5.0
01, Apr 2025
Responsive and Reliable
Whenever I had questions, Oneplan?s team was quick to help and clear in their answers. Claims were handled efficiently without extra hassle. The peace of mind this insurance provides is well worth the price.
Eleanor Mbebe
3/5.0
31, Mar 2025
Good Coverage, Some Glitches
Coverage is good and fits my needs well. However, the app and website occasionally have glitches that can be frustrating. Customer service is helpful but sometimes slow to respond. Despite these issues, the overall experience is positive enough to keep me as a customer.
Quentin Kowalski
4/5.0
21, Mar 2025
Efficient Claims Handling
Oneplan?s claims process is straightforward and quick, which eases the stress when something happens. Customer support is approachable and explains steps clearly. The pricing feels fair for the level of coverage received.
Marco Jones
2/5.0
09, Mar 2025
Unclear Policy Terms and Delays
Many terms in the policy were unclear or ambiguous, leading to confusion when I tried to make a claim. Customer service couldn?t provide clear explanations and often gave conflicting information. The delays and lack of clarity have made me regret choosing this insurer.
Harry Collins
1/5.0
28, Feb 2025
Not User-Friendly
Overall, the platform lacks user-friendly features and easy navigation. This makes managing insurance more complicated than it should be.
Imani Baker
1/5.0
17, Feb 2025
Repeated Issues with Claims
After submitting multiple claims, I?ve faced repeated delays and inconsistent feedback. Each representative seems to give different answers, making it hard to track progress. The lack of clear timelines means I?m unsure when or if I?ll get reimbursed. This inconsistency and slow service make me question their reliability as an insurer.
Zoe Mancini
5/5.0
11, Feb 2025
Flexible and Affordable Plans
Oneplan offers a variety of flexible plans that suit different needs and budgets. The ability to tailor coverage was a big plus for me. Customer service was patient and thorough in answering all my questions. The claim submission process was straightforward and efficient, with regular updates provided. I feel confident and well protected with Oneplan, and their competitive pricing makes it a smart choice for anyone looking for quality insurance coverage.
Hugo Davies
4/5.0
06, Feb 2025
Reliable Insurance Provider
Oneplan delivers reliable insurance with straightforward terms. The claim process went smoothly and the staff are courteous. Pricing is reasonable for the protection offered. Definitely a trustworthy option for anyone seeking easy-to-manage insurance coverage.
Daniel O?Brien
1/5.0
25, Jan 2025
Difficult Website
The website is not very user-friendly and sometimes crashes. Navigating the portal was challenging, especially when trying to check claim statuses or update information.
Jude Weber
3/5.0
19, Jan 2025
Convenient but Could Improve
Oneplan?s insurance coverage is convenient for day-to-day needs, but sometimes the online updates lag behind. The call center helped solve my questions but response times can be longer than expected. Decent service for the cost, but there?s room to grow.
Joseph Subramanian
5/5.0
10, Jan 2025
Trustworthy and Easy to Use
Oneplan has proven to be a trustworthy insurer with easy-to-use services. Signing up was quick, and the team patiently answered all my questions. Their app is very convenient for managing policies and submitting claims. When I filed a claim, the process was seamless and transparent, with constant updates. I feel secure knowing they have my back.
Kiara Jensen
5/5.0
04, Jan 2025
Reliable Coverage, Friendly Team
Oneplan delivers reliable protection paired with a friendly and patient team. The claim process was smooth and communication was clear. Good value for money, especially if you want straightforward insurance without surprises.
Alice Dubois
4/5.0
25, Dec 2024
Easy to Use and Understand
Oneplan?s platform is user-friendly, making it simple to manage my insurance. The policies are straightforward and well explained by the customer service team. Claims were handled in a timely manner, with clear communication throughout. A dependable option for everyday insurance needs.
Tara Peterson
3/5.0
15, Dec 2024
Fine for Basic Needs
This insurer meets basic requirements and offers decent pricing. The customer service could improve in speed and availability, but claims are handled fairly well. Ideal for those who want simple insurance without extras.
Rachel Klein
5/5.0
09, Dec 2024
User-Friendly Platform and Support
Managing my insurance with Oneplan is hassle-free thanks to their intuitive app and responsive customer service. Signing up was quick, and the staff helped me pick a plan that fits my lifestyle perfectly. When I needed to file a claim, the process was simple and handled professionally, with clear communication throughout. I feel confident relying on them for coverage and would choose Oneplan again without hesitation.
Sarah Kouassi
4/5.0
30, Nov 2024
Friendly Staff and Efficient Claims
The team at Oneplan is very friendly and helpful. They take the time to explain everything clearly, which is especially important when dealing with insurance policies. The claims process is efficient and well-organized, with regular updates that keep you informed. The only area that could be improved is the website?s navigation, which can sometimes be confusing. Despite this, the overall service quality is strong, and I feel well taken care of. Oneplan offers a solid combination of reliability and customer focus.
Ana Gomez
1/5.0
22, Nov 2024
Inconsistent Information Provided
Different customer service agents gave me conflicting information regarding my policy and claims. This inconsistency made it hard to trust their processes and left me feeling uncertain about what to expect. Reliable communication is crucial, but sadly missing in this case.
Kyle Costa
4/5.0
05, Nov 2024
Well-Designed Plans
Their plans are thoughtfully put together, covering important areas without excessive cost. The support team was clear in explaining policy details. Claim payouts came through quickly, which really helped when I needed it most.
Isaac Srinivasan
5/5.0
22, Oct 2024
Trusted Insurance Partner
Oneplan has proven to be a trusted partner for my insurance needs. The sign-up process was quick and easy, with excellent support available. Claims were handled promptly, and communication was transparent and helpful throughout. I feel confident and secure knowing my coverage is in good hands. Highly recommended for anyone needing straightforward and dependable insurance.
Neha Rossi
4/5.0
15, Oct 2024
Worth Considering
Oneplan offers flexible options that make sense for different budgets. Customer support was patient and informative. Minor improvements to their online tools would make a great service even better. Overall, it?s a solid choice for insurance coverage.
Owen Mitchell
1/5.0
04, Oct 2024
Slow Claims Approval
Claim approval took much longer than promised. The waiting and unclear timelines caused stress during an already difficult time.
Freya Pavlov
4/5.0
27, Sep 2024
Helpful and User-Friendly
Enjoy using Oneplan's services, especially how easy it is to manage everything via their app. Claims are processed smoothly without much trouble. The team is polite and answers all questions clearly. Not perfect, but definitely a solid option for insurance.
Nia Schmidt
1/5.0
19, Sep 2024
Difficult Claims and Missing Info
The claims process is complicated and poorly explained. I struggled to find the right documents and submit everything correctly because instructions were vague. When I contacted support for help, responses were slow and didn?t clarify my doubts fully. This made the process stressful and longer than necessary. Insurance should ease problems, not create more.
David Bhatt
5/5.0
07, Sep 2024
Responsive and Professional
Oneplan?s team is responsive and professional at every step. From policy purchase to claims, everything was handled with care and attention. Communication was clear, and I never felt left in the dark. Their transparent approach gave me confidence in their service. I highly value their reliability.
Laura Schmidt
2/5.0
29, Aug 2024
Unhelpful Customer Support
Support agents seemed unaware of policy details and couldn?t answer my questions fully. This made getting help difficult and frustrating.
Scarlett Sowah
5/5.0
17, Aug 2024
Reliable Coverage with Transparent Terms
Oneplan offers insurance coverage with clear, transparent terms that are easy to understand. There are no hidden fees or confusing clauses, which gives peace of mind. The staff is approachable and responsive, providing thorough support when needed. The claims process was efficient and smooth, helping reduce any stress involved. I trust Oneplan for dependable protection and fair pricing.
Tristan Sanchez
3/5.0
09, Aug 2024
Affordable but Could Improve
Insurance premiums are affordable and the coverage options suit my budget. However, customer service was slower to respond than expected on one occasion. Overall, it?s a good basic option if you don?t need complex coverage or instant responses.
Madison Wagner
4/5.0
16, Jul 2024
Flexible Plans that Fit My Needs
Oneplan?s insurance plans offer great flexibility to suit different lifestyles and budgets. I was able to customize my coverage to fit my specific requirements, which I really value. The customer support is patient and informative, answering all my questions thoroughly. Although some online features could be enhanced for better usability, the overall experience has been positive. Claims were handled promptly and professionally. This insurer balances convenience, affordability, and reliable protection well.
Krish Howard
1/5.0
05, Jul 2024
Long Delays and Unhelpful Support
Oneplan?s customer care falls short in responsiveness. Calls often go unanswered or take too long to connect. When agents do pick up, they seem poorly trained and unable to resolve issues efficiently. Delays in claims and lack of clear info create unnecessary worry. Would recommend looking elsewhere for reliable coverage.
Grace Fitzgerald
5/5.0
28, Jun 2024
Peace of Mind with Oneplan
Knowing that I have insurance coverage that fits my lifestyle gives me peace of mind. Oneplan?s customer service is prompt and courteous, making the whole process feel less stressful. Claims were handled efficiently, and communication was clear throughout. Their flexible plans and transparent policies make them a reliable choice for anyone looking for straightforward, trustworthy insurance.
Sylvie Silva
4/5.0
12, Jun 2024
Good Value for Money
The plans here seem affordable, especially considering the cover options. Signing up was straightforward, and the online portal works well. A few minor delays in communication, but overall service meets expectations for the price paid. Would consider renewing.
Jamal Davis
2/5.0
01, Jun 2024
Confusing Policy and Slow Help
Oneplan?s policies are confusing, with many clauses hidden in fine print that only become clear when filing claims. Customer support is slow to respond, often taking days to reply to emails. The online platform is buggy and not user-friendly. I felt frustrated by the lack of transparency and poor communication, which made the whole experience stressful. For a service meant to provide security, the delays and unclear info caused more anxiety than reassurance.
Nathan Choudhury
5/5.0
23, May 2024
Efficient and Caring Service
From the moment I signed up, Oneplan showed they care about their customers. The sign-up process was smooth, and any questions I had were answered promptly. Their claims process is quick and transparent, minimizing stress during tough times. The mobile app is intuitive, allowing me to track everything easily. Communication was clear and consistent, which I truly appreciated. Overall, a professional and customer-focused experience that I trust completely.
Marcus Li
1/5.0
19, May 2024
Confusing Policy Details
Some policy terms were hard to understand, leading to confusion about what was covered. Clearer explanations would help avoid surprises during claims.
Arjun Scott
4/5.0
07, May 2024
Good Experience Overall
This company delivers on their promises with solid coverage and friendly service. A couple of delays in response times but nothing that ruined the experience. Good balance of price and protection for everyday insurance needs.
Kofi Jackson
2/5.0
18, Apr 2024
Technical Issues and Poor Support
The website and app frequently crashed when I tried to check my policy or submit a claim. Customer support was difficult to reach, and when available, agents lacked the knowledge to fix problems quickly. This caused a lot of unnecessary stress. For a service handling important financial matters, reliability should be a priority, but that?s missing here.
Lily Rodriguez
4/5.0
01, Apr 2024
Clear Policies and Friendly Staff
Policies are explained clearly, avoiding confusing jargon. Staff members are friendly and take time to assist. The claims process was smooth and quick. The only slight drawback is occasional delays in online updates. Overall, a dependable insurer offering good value.
Brooke Olsen
4/5.0
28, Mar 2024
Convenient and Accessible
Managing my insurance through Oneplan?s app is simple and efficient. The coverage feels comprehensive enough for everyday needs. Some features could be better explained, but overall the service is accessible and user-friendly.
Oliver Rivera
4/5.0
10, Mar 2024
Great Service and Fair Pricing
The service from Oneplan has been consistently good, with staff who are friendly and ready to help. Pricing is fair compared to other insurers I?ve looked at. While the website could be improved for easier navigation, the app works well and makes policy management convenient. Claims were handled professionally and without hassle, which gave me confidence in their reliability. I feel well protected knowing I have coverage tailored to my needs.
Gabriel Kaur
3/5.0
05, Mar 2024
Decent Coverage, Could Improve Tech
Insurance coverage is decent and fairly priced, but the website and app sometimes have glitches that interrupt smooth management of policies. Customer service is helpful but occasionally slow to respond. While I?m happy with my coverage, improvements in their digital platform would enhance the overall experience.
Rahul Lewis
1/5.0
13, Feb 2024
Poor Communication Throughout
Experience with Oneplan has been frustrating. Responses to queries take too long, sometimes days without updates. The website often glitches, making it hard to submit claims or check policy details. When help finally comes, answers are vague or unclear. Insurance should bring peace of mind, but this service adds stress instead.
Jack Turner
3/5.0
01, Feb 2024
Decent Coverage but Room to Improve
Oneplan offers decent coverage at reasonable prices, but there?s some room for improvement in the digital experience. The app and website occasionally have glitches that make policy management tricky. Customer service was helpful but sometimes slow to respond. The coverage itself meets my needs, so I plan to stay with them while hoping for better tech and faster support in the future.
Alessandro Harris
2/5.0
27, Jan 2024
Complicated Renewal Process
Renewing my policy was unnecessarily complicated and time-consuming. I had to contact support multiple times to confirm details, and the process wasn?t clearly explained anywhere. This made what should be a simple task frustrating and inefficient. A more user-friendly approach would be appreciated.
Oscar Mancini
5/5.0
15, Jan 2024
Flexible Plans That Work
The variety of plans available is impressive. It was easy to find something that suits my lifestyle and budget. Claims were handled quickly with clear communication throughout. This flexibility really sets Oneplan apart from others I've tried before.
Christopher Bajaj
4/5.0
09, Jan 2024
Reliable and Easy to Manage
Oneplan is reliable and makes managing insurance easy with their app and customer support. Claims were handled efficiently, and policies are fairly priced. The online system could be more intuitive, but the positives outweigh the negatives.
Zola Young
1/5.0
31, Dec 2023
Lack of Transparency on Coverage
Oneplan didn?t clearly explain what was covered and what wasn?t during sign-up. When a claim was filed, I discovered important exclusions that weren?t mentioned before. Attempts to clarify these issues with customer service were met with vague answers and delays. This lack of openness made me feel misled and unsupported. It?s important for insurers to be upfront, but this wasn?t the case here.
Sophia Lee
5/5.0
24, Dec 2023
Comprehensive Coverage Made Easy
Oneplan?s insurance plans cover a broad range of needs without being overly complicated. The sign-up process was smooth and quick, with clear explanations at each step. When I had to submit a claim, the team was responsive and guided me through the process efficiently. I especially appreciate the flexible payment options and user-friendly app that lets me manage everything easily on the go. Overall, this insurer offers great peace of mind at a reasonable price.
Julian Svensson
3/5.0
09, Dec 2023
Good Service with Minor Flaws
Service is good overall, but I experienced a few glitches on the website while submitting my application. Customer care helped sort it out, though it took some time. Insurance options remain solid, making it worthwhile despite some tech hiccups.
Owen Puri
4/5.0
04, Dec 2023
Great Customer Experience
My experience with Oneplan has been positive overall. The customer service team is friendly and helpful, always willing to assist with questions. The claims process went smoothly, with timely updates along the way. Some online tools could be improved for better usability, but the service quality makes up for it. A good choice for those seeking straightforward insurance.
Vikram Jones
3/5.0
25, Nov 2023
Basic Coverage, Service Okay
The insurance plans cover the essentials and are fairly priced. Service was fine but not outstanding. The website could be easier to navigate. Good if you want straightforward coverage without too many extras or complexity.
Sofia Miller
1/5.0
14, Nov 2023
Customer Service is Hard to Reach
Getting through to a representative can take multiple attempts and long hold times. When connected, the support isn?t always helpful or knowledgeable. This has made solving even simple issues a frustrating experience. Insurance is supposed to help in tough times, but Oneplan?s support added unnecessary difficulty.
Andrew Krishnan
5/5.0
06, Nov 2023
Great Customer Experience
Oneplan offers a great customer experience, with helpful staff and a user-friendly platform. Claims are handled professionally and with respect. I feel confident in my coverage and appreciate their transparent communication. I recommend them to anyone seeking straightforward insurance.
Emma Sullivan
2/5.0
30, Oct 2023
Communication Issues
Responses to emails and calls were slow and sometimes incomplete, making it hard to get accurate information about my coverage.
Sienna Fitzgerald
5/5.0
22, Oct 2023
Easy Setup, Great Coverage
Setting up my insurance took very little time and the coverage fits my needs well. Communication has been clear from start to finish, and the online system makes managing everything convenient. Would definitely choose them again for peace of mind.
Layla Gauthier
4/5.0
16, Oct 2023
Clear Policies and Great Support
Oneplan impressed me with clear, straightforward policies that avoid confusing jargon. Their support team was friendly and very helpful throughout the process. Signing up was quick and easy, and the mobile app made managing my insurance hassle-free. When I needed to submit a claim, it was handled professionally and efficiently, with constant updates keeping me informed. This level of service makes a big difference in feeling secure and valued as a customer. Highly recommend for those wanting transparency and reliability.
Aisha King
1/5.0
08, Oct 2023
Lack of Transparency
Important policy details were not explained well upfront, leading to unexpected exclusions when I filed a claim. Communication after signing up is minimal and unclear, making it hard to know what?s covered. The whole experience feels unprofessional and leaves customers uncertain about their coverage.
Diya Collins
2/5.0
27, Sep 2023
Claims Process Needs Work
Submitted a claim weeks ago and still no resolution. The follow-up process is confusing, with conflicting info from different reps. It feels like my concerns are ignored or pushed aside. Customer service promises callbacks that never happen, and the online portal rarely works as expected. Really disappointing for an essential service.
Matthew Green
4/5.0
19, Sep 2023
Reliable and Transparent
Oneplan provides reliable insurance with transparent terms and conditions. They don?t hide fees or complicated clauses, which makes it easy to understand what I?m paying for. Customer support is accessible and patient, always ready to help with any questions. Claims are handled in a timely manner, which is important when you need reassurance quickly. A trustworthy company that delivers on its promises.
Ivy O'Connell
5/5.0
11, Sep 2023
Customer Support Stands Out
What stands out most is the helpfulness of their customer support team. They?re quick to respond and explain everything clearly. Submitting claims online is hassle-free too. Really appreciate the personal touch in what can often be a frustrating process with other insurers.
Anthony Varghese
5/5.0
08, Sep 2023
Reliable Coverage with Great Communication
Insurance can often be complicated, but Oneplan makes it feel manageable through their clear communication and support. The policies are well-structured, and the customer service team is always ready to assist. I had to file a claim recently, and the process was smooth and transparent, with frequent updates that helped reduce stress. Their mobile app is convenient for managing everything on the go, which suits my busy lifestyle. I trust Oneplan to protect my interests and recommend them without hesitation.
Zoe Patel
2/5.0
03, Sep 2023
Claims Took Too Long
My claim process was drawn out and slow. Updates were few and far between, causing unnecessary worry. A faster and clearer claims process would improve the experience greatly.
Michael Rao
5/5.0
27, Aug 2023
Seamless and Supportive
My experience with Oneplan has been seamless from start to finish. The sign-up process was straightforward, and support staff were always ready to help. Claims were processed without unnecessary delays, and communication was clear. It?s reassuring to have such a supportive insurer when you need it most.
Matteo Robinson
2/5.0
15, Aug 2023
Confusing Website and Poor Info
Navigating the Oneplan website was confusing, with important information buried or missing. I struggled to find details about my coverage and how to submit claims properly. Attempts to get help through customer service were met with vague or unhelpful responses, adding to the frustration.
Nora Olsen
4/5.0
12, Aug 2023
Reliable Coverage, Friendly Team
The friendly and helpful team at Oneplan made signing up and managing insurance easy. Their claims process is quick and transparent, with consistent updates. The overall experience has been positive, providing reliable coverage with good customer care.
Kabir White
5/5.0
01, Aug 2023
Great Support and Clear Terms
What impressed me most was how clearly everything was explained from the start. Support staff were friendly and helpful, and claims were processed without delays. Makes a stressful process much easier to handle.
Hazel Davies
4/5.0
28, Jul 2023
Clear Communication and Reliable Service
Communication from Oneplan is clear and straightforward. I appreciated the friendly customer service team and the easy claim process. While some parts of the website could be more intuitive, the overall reliability and value make this insurer a strong choice.
Dev Taylor
5/5.0
23, Jul 2023
Professional and Courteous
The professionalism shown by the team is commendable. They responded quickly and treated my concerns seriously. Oneplan made the insurance process less daunting and more manageable than I expected.
Matthew Agarwal
4/5.0
19, Jul 2023
Helpful Staff and Clear Policies
The staff at Oneplan are friendly and helpful, taking the time to explain policies clearly. I appreciated this, as insurance terms can be confusing. Claims were processed smoothly with timely updates. The only downside is that some online tools could be more intuitive. Still, the overall experience is positive and reassuring.
Calvin Moreau
5/5.0
08, Jul 2023
Peace of Mind Secured
Getting insured with Oneplan gave a sense of relief during uncertain times. Their flexible plans cover various risks, and claim submissions are fast and hassle-free. Communication is clear and friendly. A dependable choice for anyone looking for straightforward insurance.
Priya Mahadevan
2/5.0
01, Jul 2023
Slow Response Times
Contacting customer service took longer than expected. I waited several days for replies, which made resolving issues stressful. For a company that promises support, the delays were frustrating and inconvenient.
Amara Brown
1/5.0
22, Jun 2023
Disappointing Claim Experience
My claim took far longer to process than expected. Communication was poor, and I often had to chase the company for updates. When finally resolved, the payout was less than I anticipated, with unclear reasons for deductions. This experience has left me wary of using Oneplan in the future.
Preston Nielsen
5/5.0
17, Jun 2023
Trustworthy and Transparent
This insurer provides peace of mind thanks to clear policies and dependable claim handling. It?s easy to stay informed with their regular updates and quick customer service responses. I recommend Oneplan to anyone looking for no-nonsense insurance coverage.
Caleb Setty
4/5.0
10, Jun 2023
Supportive Staff and Easy Management
Their support staff are knowledgeable and patient, making the entire insurance experience less intimidating. The online platform and app allow for easy management of policies, which is convenient for a busy lifestyle. Claims were handled quickly and professionally, with clear communication throughout. Minor website issues aside, Oneplan delivers reliable service and good value.
Ethan Walker
4/5.0
02, Jun 2023
Flexible Plans That Fit Well
This company offers flexible insurance plans that can be adjusted to suit individual needs. I appreciated the option to choose coverage levels and payment schedules. Their customer service was knowledgeable and patient, answering all my questions thoroughly. While some website features could be better, overall managing my policy has been straightforward. Claims were processed promptly, adding to a positive experience. Good value for the protection provided.
Eliza Goldberg
3/5.0
29, May 2023
Decent Coverage, Small Delays
Coverage options are decent and affordable. However, response times for some queries took longer than expected. The online system is useful, though it could be more intuitive. Overall, it?s a solid choice if you?re looking for basic insurance without complex terms.
Hannah Rossi
5/5.0
17, May 2023
Peace of Mind Guaranteed
Having Oneplan insurance gives me peace of mind knowing I?m protected. The claims process was quick and hassle-free, with clear communication throughout. Their team is helpful and professional, making insurance simple to handle even during stressful times. I trust them completely.
Nikhil Evans
4/5.0
11, May 2023
Good Coverage Options
The range of policies lets customers tailor their insurance to personal needs. Customer service is friendly and mostly responsive. Some minor website issues, but overall a positive experience that I would recommend to friends.
Victoria Sanchez
4/5.0
30, Apr 2023
Affordable with Good Support
The insurance plans are affordable and offer good coverage for the price. Customer support is friendly and helpful, assisting me in choosing the right plan. The online tools could be improved, but overall, the service works well. Claims are handled efficiently, making this a solid choice for insurance without breaking the bank.
Priya Campbell
5/5.0
26, Apr 2023
Peace of Mind with Oneplan
Knowing I have insurance that covers multiple risks makes me feel safer. The team?s quick responses and easy claims process add to the overall positive experience. Oneplan shows genuine care for its customers, which makes a big difference.
Omar Roberts
2/5.0
18, Apr 2023
Poor Follow-Up and Customer Care
Customer care seems overwhelmed or undertrained. Several times I had to explain my issue repeatedly as the case wasn?t properly documented. Follow-ups promised over the phone never happen, and emails often go unanswered. The lack of accountability is frustrating, especially when dealing with urgent insurance matters. I expected better service for the premiums paid.
Adam Johnson
1/5.0
13, Apr 2023
Lack of Transparency
Important coverage limits weren?t clearly communicated when I signed up. This caused issues when filing a claim, as some aspects were unexpectedly excluded.
Nathan Verma
5/5.0
08, Apr 2023
Excellent Support and Coverage
The support from Oneplan has been excellent from start to finish. Their team is attentive and knowledgeable, making it easy to understand my policy and claims process. The coverage is comprehensive, and claims were processed quickly with regular updates. It?s comforting to know they are there when I need them most.
Otis Schmidt
5/5.0
04, Apr 2023
Easy and Reliable Coverage
Oneplan offers flexible insurance options that fit my needs perfectly. Claims process is clear and fast, which makes me feel secure. Customer service is helpful and friendly whenever I call. Overall, a good experience for peace of mind without hassle.
Oneplan Insurance
Address
United States
Website
oneplan.co.za
Email
Telephone
