81 reviews found
img 5/5.0 18, May 2025

Complete Tools and Resources for Success

OkCoin has an excellent suite of tools and resources that have significantly enhanced my trading experience. Its sophisticated charting tools, real-time data for markets, and configurable indicators help me do quite technical analysis. Furthermore, there are various educational resources through which I learn, such as webinars, tutorials, and detailed articles that have proved to be really helpful for me to broaden my understanding and polish my trading plans. The interface is really user-friendly and allows quick switching between tools and retrieval of the information I want. This also adds convenience and flexibility by integrating with various wallets and payment methods. OkCoin has given me everything I need to succeed in the cryptocurrency market.


img 2/5.0 10, May 2025

Limited Payment Options

OkCoin offers only a few options for deposits and withdrawals. This means that users who want to deposit or withdraw funds using other methods have limited flexibility. An increase in the number of available payment methods would make transactions more accessible to a larger population.


img 2/5.0 03, May 2025

High Minimum Withdrawal Amounts

OkCoin's high minimum withdrawal amounts create a problem for users who have smaller balances. They cannot withdraw their funds due to this policy, which is restrictive and discouraging.


img 2/5.0 22, Apr 2025

Limited Educational Resources

OkCoin does not have educational resources for beginners. There is a lack of tutorials or guides that would teach new traders how to use the system properly.


img 5/5.0 11, Apr 2025

Outstanding Security and Peace of Mind

Security is a top priority for me when choosing a cryptocurrency exchange, and OkCoin excels in this area. Their robust security protocols, which include encryption and cold storage for funds, ensure that my investments are well-protected. I also appreciate the regular security updates and transparent communication about any potential threats or changes. Beyond security, the platform is highly reliable with minimal downtime, even during peak trading periods. The seamless deposit and withdrawal processes, coupled with competitive fees, make managing my portfolio hassle-free. I can diversify my investments more effectively because they support a wide range of cryptocurrencies. OkCoin has gained my trust through the firm commitment to security and excellence.


img 2/5.0 07, Apr 2025

Occasional Platform Downtime

Several instances of downtime on OkCoin's platform during critical periods for trading have occurred in my experience. Downtime leads to missed trading opportunities and loss, which is just not acceptable for a trading platform. Better uptime reliability should be assured.


img 2/5.0 29, Mar 2025

Complex Verification Process

The Know Your Customer process on OkCoin is quite cumbersome and time-consuming. It took several days to get my account verified, which delayed my ability to start trading. Simplifying and speeding up the verification steps would make the platform more user-friendly.


img 5/5.0 25, Mar 2025

Exceptional Platform for Both Beginners and Experts

I have traded with OkCoin for the last two years, and they always delivered. For someone new to cryptocurrencies, the onboarding process is simple with in-depth tutorials and a user-friendly interface, which makes navigating the platform pretty easy. For more advanced traders, the advanced charting tools and variety of order types provide the flexibility needed for sophisticated trading strategies. Customer support is also worth special mention: they are responsive and helpful, and problems are usually resolved promptly. Additionally, the security measures in place, including two-factor authentication and cold storage, give me peace of mind knowing my assets are safe. OkCoin is a standout as a reliable and versatile exchange.


img 2/5.0 18, Mar 2025

Complicated User Interface

It starts off being pretty user-friendly, but when it starts to get complex with a lot of extra features, the interface gets confusing and is not easy to work through, especially for the newcomer.


img 5/5.0 28, Feb 2025

Reliable and Stable Platform

Any trading platform needs stability, and that is exactly what OkCoin offers. I have never had major downtimes or technical issues?even during the most volatile periods in the crypto market. This reliability gives me the peace of mind that my trades will go through uninterrupted, and I am sure the platform will function accordingly. The interface is also smooth and responsive, giving it a really nice user experience. It is a solid and stable system, so one can have trust in this regard about using OkCoin for managing their cryptocurrency investment and growth.


img 2/5.0 17, Feb 2025

Limited Customer Support Hours

OkCoin only offers customer support at certain hours, which does not fit my schedule most of the time. It is not possible to get help when off-hours, and this prolongs the time taken to solve the problems. Availability of support can be increased to satisfy the users.


img 2/5.0 08, Feb 2025

Unreliable Order Execution

Order executions on OkCoin are unpredictable sometimes and do not always get executed as planned. This volatility impacts my trading strategy and even my trust in the site.


img 5/5.0 26, Jan 2025

Diverse Range of Supported Cryptocurrencies

The main reason I chose OkCoin is due to the diversity of the cryptocurrencies supported. The platform offers quite a number of altcoins as well as the major coins such as Bitcoin and Ethereum. This allows me to diversify my portfolio significantly, which will help me explore different investment opportunities while balancing my risk. On top of this, OkCoin regularly updates its listings, which ensures that the users have access to the latest and most promising cryptocurrencies. The seamless integration of diverse assets within a single platform makes managing my investments very straightforward and efficient.


img 2/5.0 15, Jan 2025

Few Trading Pairs

Limited number of trading pairs available for trade at OkCoin limit the kind of trading one is allowed to do, so less competitive than most exchanges.


img 2/5.0 05, Jan 2025

High Withdrawal Fees

While I like the platform's features, withdrawal fees on OkCoin are slightly higher than most exchanges. This makes transferring funds less economical when you are a frequent trader. They could use it as an opportunity to review their fees and lower them in order to be more competitive.


img 5/5.0 22, Dec 2024

Transparent and Competitive Fees

OkCoin has a transparent fee structure that is competitive and fair. There are no hidden charges, and all fees are clearly outlined on their website, making it easy to understand the costs associated with trading. The trading fees are among the lowest in the industry, which is a significant advantage for frequent traders like myself. The platform also gives discounts when trading volumes are high, and when the native coin is used. This translates to lower costs for me as I can now maximize profits and manage my investments accordingly.


img 2/5.0 15, Dec 2024

Slow Customer Support Response

I have tried to contact the customer support of OkCoin multiple times, but the reply is slow and not very useful. It can be challenging when you need urgent support, especially in volatile market conditions. Improving their responsiveness in supporting the users would enhance their overall experience.


img 2/5.0 01, Dec 2024

Poor Customer Communication

OkCoin communicates very little with customers. Important updates are not conveyed so clearly, and users find out that changes have been made that may alter their trading experience in negative ways.


img 5/5.0 28, Nov 2024

Trusted and Established Platform

OkCoin is well known for its solid reputation in the crypto community. It has been in existence for a long time, and I trust it for my needs in cryptocurrency trading.


img 2/5.0 23, Nov 2024

Unclear Withdrawal Limits

OkCoin has unclear and limited withdrawal limits. The sudden limitations on my account took me by surprise, thus making it difficult for me to access my funds at times.


img 5/5.0 07, Nov 2024

User-Friendly Mobile App

OkCoin's mobile app is fantastic and very user-friendly as well. It follows closely the desktop platform so one can manage his or her trades and monitor the market just as seamlessly on-the-go. The app is fast, responsive, and provides real-time notifications, which are crucial for staying updated with market movements. Additionally, the security features on the mobile app are robust, ensuring that my account remains protected even when I?m trading from my smartphone. This level of convenience and reliability has made trading with OkCoin accessible anytime and anywhere, enhancing my overall experience.


img 4/5.0 19, Oct 2024

Competitive Exchange Rates

OkCoin offers competitive exchange rates, which helps in getting better value for my trades. It?s a crucial factor that keeps me coming back to the platform.


img 5/5.0 14, Oct 2024

Advanced Trading Features

OkCoin provides numerous advanced features of trading that cater for novice and experienced traders alike. The platform has all options such as margin trading, futures contracts, and several kinds of order types that would be helpful in implementing very sophisticated trading strategies. Real-time market data and detailed analytics tools are invaluable for making the right decision. In addition, liquidity in the platform is excellent, so that orders are executed promptly without much slippage. These advanced features make OkCoin a versatile and potent tool for anyone who has serious interest in trading.


img 2/5.0 03, Oct 2024

Lack of Advanced Trading Features

As an experienced trader, I find that OkCoin lacks advanced trading features like margin trading and detailed analytics. It doesn't quite cater to more sophisticated trading strategies.


img 5/5.0 29, Sep 2024

Seamless Deposit and Withdrawal Processes

Deposit/Withdraw process is hassle-free on OkCoin. This exchange offers numerous ways to pay: bank transfer, credit cards, etc., which can be flexible depending on the user's preferences. Transactions are handled promptly such that I get to engage in trading activities without awaiting long periods of time to execute the transaction. Simple instructions and transparent fees enable me to manage my money easily, and the safe withdrawal of funds adds another dimension of reliability. This efficiency in handling of funds has made my experience with trading at OkCoin smooth.


img 2/5.0 12, Sep 2024

Lack of Adequate Security Alerts

OkCoin has inadequate security alerts for strange account activity. I didn't know that someone was trying to log in to my account until it was too late, and so there is a need for better security notifications.


img 4/5.0 02, Sep 2024

Efficient KYC Process

The Know Your Customer (KYC) process on OkCoin was straightforward and quick. It didn?t take long to verify my account, allowing me to start trading without unnecessary delays.


img 2/5.0 27, Aug 2024

High Deposit Fees

OkCoin's high fees on depositing funds is eating into my investment. It is not so attractive to add funds or deposit frequently.


img 5/5.0 13, Aug 2024

Reliable Account Management

Managing my account on OkCoin is smooth. The dashboard is very organized, and all of my transaction history and account details are easily accessible.


img 5/5.0 09, Aug 2024

Comprehensive Educational Resources

I have found the educational resources provided by OkCoin to be very useful as a relatively new trader. They offer an array of tutorials, webinars, and articles that have assisted me in getting a hold of the minute details about cryptocurrency trading. The educational section of this platform is well-structured and comprehensive, covering everything from basic concepts to advanced trading strategies. It has not only boosted my confidence but also improved my trading performance. On the other hand, the user interface is clean and not difficult to navigate, therefore, smooth learning. Well, OkCoin really stands behind its users in becoming enlightened and effective traders.


img 4/5.0 30, Jul 2024

Variety of Order Types

OkCoin allows for several order types, including limit and market orders. This allows me to vary how I execute my trades. It is an important feature in different trading strategies.


img 2/5.0 18, Jul 2024

Slow Verification Process

The account verification at OkCoin is slow in my opinion. It takes more than a week just to verify an account and get ready to start trading.


img 5/5.0 06, Jul 2024

Outstanding Customer Support

Customer support is one of the standout features of OkCoin. Whenever I had an issue or question, their support team responded very quickly and was extremely helpful. Whether it's a technical glitch or a query about fees, they handle everything professionally and efficiently. This level of support is rare in the crypto exchange space and makes a significant difference in my overall experience. Additionally, the platform is user-friendly, which makes navigating through various features seamless. I highly recommend OkCoin for anyone seeking a dependable and supportive trading environment.


img 5/5.0 25, Jun 2024

Comprehensive Security Measures

Comprehensive security measures such as encryption and secure protocols of OkCoin leave me confident that my funds and personal information are safe.


img 5/5.0 19, Jun 2024

Top-Notch Security and Reliability

Security is paramount when working with cryptocurrencies, and OkCoin really shines in this respect. Their two-factor authentication and cold storage options instill confidence that my funds are safe. The platform itself is incredibly reliable, experiencing minimal downtime even at periods of high traffic. Transactions have never been an issue, which says much for their infrastructure. In addition, the number of available cryptocurrencies makes it easy to diversify my investments. OkCoin has become my favorite exchange because of its consistency in security and performance.


img 2/5.0 11, Jun 2024

Poor Mobile App Stability

The OkCoin mobile app does not seem stable, and it often freezes during use. This does not make trading on the go reliable and frustrating because I really can't rely on the app for smooth trade execution.


img 5/5.0 23, May 2024

Exceptional Trading Experience

I have been using OkCoin for over a year, and my experience has been nothing short of excellent. The platform is highly intuitive, making it easy to execute trades swiftly. I especially like the detailed charting tools and real-time data, which have greatly enhanced my trading strategies. The customer support team is always responsive and knowledgeable, answering my queries promptly. Security is a top priority here, with robust measures in place to protect my assets. Overall, OkCoin has provided me with a reliable and efficient environment to manage and grow my cryptocurrency portfolio.


img 4/5.0 16, May 2024

Regular Platform Updates

OkCoin always adds new features and improves things. It reflects their concern about user experience and the desire to keep up with industry norms.


img 2/5.0 03, May 2024

Limited Cryptocurrency Options

OkCoin offers a limited selection of cryptocurrencies compared to other exchanges. This restricts my ability to diversify my portfolio and limits my trading opportunities.


img 2/5.0 28, Apr 2024

Complicated Fee Structure

Understanding OkCoin?s fee structure has been confusing. There are hidden fees that weren?t clearly communicated initially, making it difficult to calculate the true cost of my trades.


img 2/5.0 16, Apr 2024

Limited API Functionality

OkCoin?s API functionality is limited and lacks comprehensive documentation. This makes it difficult for developers to integrate and utilize the API effectively for automated trading strategies.


img 5/5.0 04, Apr 2024

Fast Transaction Speeds

Transactions on OkCoin are processed quickly, which is essential for taking advantage of market movements. I?ve rarely experienced any delays, which keeps my trading efficient.


img 4/5.0 21, Mar 2024

Strong Community Support

There?s a supportive community around OkCoin, including forums and social media groups. It?s beneficial for exchanging tips and staying updated on the latest trends in the crypto market.


img 2/5.0 14, Mar 2024

Lack of Sufficient Market Analysis Tools

The market analysis on OkCoin is pretty basic with not enough depth in offering. More advanced tools like this would help the more serious traders who are deciding based on data.


img 2/5.0 05, Mar 2024

Constant Glitches in the Site

The OkCoin platform frequently glitches, causing interruptions during trading. These technical issues disrupt my trading activities and sometimes result in missed opportunities, which is unacceptable for a trading platform.


img 2/5.0 25, Feb 2024

Unresponsive Support Team

Finding it difficult to contact the support team at OkCoin. It often takes several days to receive responses to my questions, during which time I experience issues that have not been resolved for me. It needs a responsive support system.


img 4/5.0 14, Feb 2024

Advanced Trading Tools

OkCoin provides numerous advanced trading tools and charts, which are really handy for technical analysis. Great for data and indicator-dependent traders who want to make decisions based on this data.


img 2/5.0 11, Feb 2024

Reward System for Loyal Users Doesn't Exist

OkCoin doesn't have any kind of rewards or incentives for long-term users or heavy traders. This could be improved so that the users will appreciate the services and stick for a longer period.


img 2/5.0 29, Jan 2024

Challenged Recovery Process of Locked Account

Recovering a locked or compromised account on OkCoin is difficult and long-winding. More straightforward and user-friendly recovery procedures are needed.


img 2/5.0 20, Jan 2024

Delayed Withdrawals

I have had several occasions where I have had withdrawals delayed when trying to take my money out of OkCoin. It took days for the transactions to be processed, which was a hassle and frustrating, especially when I needed access to my money right away.


img 5/5.0 07, Jan 2024

Transparent Fee Structure

I like the clear, transparent fee structure that OkCoin has. There are no surprise fees, and costs are all outlined ahead of time to assist me in making appropriate planning for my trading strategies.


img 4/5.0 29, Dec 2023

Mobile App Convenience

The OkCoin mobile app is user-friendly and offers all the essential features needed for trading on the go. It syncs well with the desktop version, making it convenient to manage my trades from anywhere.


img 2/5.0 20, Dec 2023

Unreliable Trading Signals

OkCoin signals are unreliable and do not reflect market trends. This inconsistency makes it hard to rely on them in making trading decisions.


img 2/5.0 07, Dec 2023

Limited Language Support/Insufficient Security Notifications

While OkCoin has measures against security breaches, I can say that the site lacks information on account activities. It is in users' best interest if there would be more communication of events pertaining to security so they could receive updates and react on these matters immediately.


img 2/5.0 21, Nov 2023

Limited Customer Feedback Options

OkCoin does not provide ample ways for users to give feedback or suggestions. This lack of interaction makes it difficult to see how the platform is evolving based on user needs.


img 5/5.0 18, Nov 2023

Easy Deposit and Withdrawal Process

Depositing and withdrawing funds on OkCoin is straightforward and hassle-free. The processing times are quick, and the platform supports multiple payment methods.


img 2/5.0 14, Nov 2023

Limited Language Support

OkCoin only support a very limited number of languages in general. This acts as an enormous barrier for individuals who aren't fluent English speakers and use the internet. Their security notifications are also often insufficient.


img 2/5.0 29, Oct 2023

Deposit Processing Takes Too Long

OkCoin deposits are frequently processed slower than anticipated, which impacts my capacity for timely trading opportunities.


img 4/5.0 11, Oct 2023

Educational Resources Available

I like that OkCoin offers various educational materials and resources. It?s been helpful in enhancing my understanding of cryptocurrency trading and making informed decisions.


img 2/5.0 06, Oct 2023

Delayed Transaction Confirmations

Transactions on OkCoin can take a bit longer than one expects to confirm. Such delays are quite frustrating, especially when it comes to fast markets, where timing is the most critical aspect in executing trades at desired prices.


img 2/5.0 22, Sep 2023

Inconsistent Liquidity

I have found inconsistent liquidity on specific trading pairs, which often causes slippage and inferior trade execution. Such inconsistency will adversely impact trading results, especially among less popular cryptocurrencies.


img 2/5.0 05, Sep 2023

Ambiguous Terms and Conditions

The terms and conditions of OkCoin are not clear and tend to confuse policies and fees. Increased transparency is required for the policies of the platform so the users can understand what has been set.


img 4/5.0 03, Sep 2023

Reliable Platform Performance

OkCoin?s platform is stable with minimal downtime, which is crucial for trading. I?ve experienced smooth transactions and reliable order executions, even during peak trading times.


img 2/5.0 30, Aug 2023

Insufficient Customer Education Material

OkCoin does not have enough resources for new traders. Lack of tutorials, guides, and webinars makes it harder for beginners to learn how to use the platform effectively and develop their trading strategies.


img 5/5.0 22, Aug 2023

Low Trading Fees

The trading fees on OkCoin are competitive compared to other exchanges. This has allowed me to maximize my investments without worrying too much about high costs eating into my profits.


img 2/5.0 17, Aug 2023

Lack of Regional Support

The exchange doesn't have a good regional support for its users. This is why, in many regions, OkCoin lacks the proper use and access. Expanding the regional support would be an added advantage.


img 2/5.0 23, Jul 2023

Bad Integration with Wallets

OkCoin doesn't allow easy linking of external wallets. This makes transferring funds between my wallet and the exchange a pain in the neck.


img 2/5.0 15, Jul 2023

Unclear Fee Structure

Despite claims of transparency, on OkCoin I still got confused by the fee structure on it. It took me quite some time to understand all costs related so far, which could get somewhat frustrating for new users that cannot estimate their probable expense from the start.


img 4/5.0 09, Jul 2023

Responsive Customer Support

Whenever I?ve had issues or questions, OkCoin?s support team has been quick to respond and helpful. It makes the overall experience much smoother and less stressful.


img 5/5.0 28, Jun 2023

User-Friendly Interface with Advanced Capabilities

OkCoin perfectly strikes a balance between a user-friendly interface and advanced trading capabilities. For instance, as one who would prefer simplicity, it has been easy to navigate this platform, place orders, and monitor my portfolio. At the same time, the availability of margin trading, futures contracts, and comprehensive analytics tools caters to my more sophisticated trading needs. The customizable dashboard allows me to make this platform suit my needs and makes the trading experience very highly personalized. Moreover, seamless integration with a wide variety of financial tools and services provides the added convenience of access and use. OkCoin was able to make a suitable platform for casual as well as professional traders.


img 2/5.0 21, Jun 2023

Poor Mobile App Performance

The OkCoin mobile app often lags and crashes, which makes it hard to execute trades on the go. Stability and performance issues on the mobile platform should be addressed for seamless trading experiences for users who rely on their smartphones.


img 3/5.0 15, Jun 2023

Good Range of Cryptocurrencies

Variety is the best with okcoin's range of supported currencies. Easy diversification and it has trading pairs with all the usual suspects, general liquidity not bad either


img 2/5.0 09, Jun 2023

Inflexible Trading Limits

OkCoin trading limits are inflexible and never adapt to user activity or level of verification. This rigidity prevents me from scaling my trading as needed.


img 5/5.0 30, May 2023

Exceptional Customer Service and Support

OkCoin?s customer service is truly exceptional. Whenever I?ve had questions or encountered issues, their support team has been quick to respond and incredibly helpful. Whether it?s through live chat, email, or their extensive FAQ section, I?ve always received clear and informative assistance. This level of support is rare in the cryptocurrency exchange space and greatly enhances the overall experience. Furthermore, the active community forums and social media channel on the platform allow for one to connect with other traders and share insights. Not knowing when help will finally be there is a daunting feeling when using OkCoin.


img 5/5.0 27, May 2023

Excellent Security Features

Security wise, it really gives me peace of mind using OkCoin. The option to have a two-factor authenticates a session and several secure storage options can be employed. I will feel relatively safe in executing my cryptocurrencies on this exchange.


img 2/5.0 12, May 2023

Unavailability of Customer Support through Multiple Channels

OkCoin provides limited support lines for customers, majorly through email. Adding a live chat or phone support channel can enhance the opportunity of quick assistance.


img 2/5.0 04, May 2023

Lack of Advanced Trading Features

For experienced traders, OkCoin lacks some of the advanced trading features and tools found on other platforms. Features like margin trading and more sophisticated charting tools are missing, limiting the platform?s appeal to seasoned investors.


img 2/5.0 25, Apr 2023

High Trading Fees for Small Transactions

While the trading fees overall are relatively competitive, they become extremely steep with small transactions. So users who would prefer to do less volume are not motivated. It might be even better for a tiered fee to meet traders of all sizes.


img 5/5.0 18, Apr 2023

Reliable and Fast Transaction Processing

One of the most notable features of OkCoin is their reliable and fast transaction processing. Whether I'm depositing funds or executing trades, the speed and efficiency are always impressive. This reliability is crucial, especially during volatile market conditions where timing can make a significant difference. I?ve never experienced any delays or technical issues, which speaks volumes about their robust infrastructure. Additionally, the platform maintains high liquidity, ensuring that my orders are filled promptly without significant slippage. The seamless experience across both desktop and mobile platforms allows me to manage my trades on the go without any hassle. OkCoin has become an indispensable tool in my trading arsenal.


img 4/5.0 12, Apr 2023

User-Friendly Interface

I find that OkCoin's platform is highly intuitive and easy to navigate. Robust trading tools and responsive customer support when there is a question. It's really a good choice for novices and professionals alike.


img 2/5.0 10, Apr 2023

Unreliable Price Data

OkCoin's price data are sometimes unreliable or delayed. Hence, trade executions sometimes get disrupted with such unreliable data. There has to be real-time accuracy in the data while trading.


Okcoin

Okcoin is dedicated to creating an inclusive financial future, promoting cryptocurrency accessibility for everyone. As the largest global cryptocurrency exchange, we offer the most competitive fees in the market, ensuring secure trading for leading digital currencies such as Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Stacks (STX), and others. We cater to customers in 184 countries, providing the industry's lowest trading fees and an expedited signup process that takes less than two minutes. Whether for novice Bitcoin purchasers or institutions managing complex cryptocurrency portfolios, traders rely on Okcoin to maximize their trading potential. As a globally regulated cryptocurrency exchange, we facilitate seamless transitions between cryptocurrencies and fiat currencies, including the US dollar, euro, and Singapore dollar. Okcoin’s sophisticated trading tools and convenient payment methods deliver a dependable, secure, and smooth trading experience, encouraging investors and traders who have hesitated to engage with cryptocurrency. With its headquarters in San Francisco, California, Okcoin also maintains offices in Hong Kong, Singapore, Malta, and Japan. Additionally, Okcoin is a registered money services business (MSB) with the Financial Crime Enforcement Network (FinCEN).

Address
San Fransisco
United States

Website
okcoin.com

Email
support@okcoin.com

Telephone

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