NinjaTrader
1/5.0
Jayden Nelson
1/5.0
08, Sep 2025
Steep learning curve, no hand?holding
I?m not a tech-savvy trader and NinjaTrader felt overly complicated. The menu structure is confusing and docs are very technical. I watched few webinars but still struggled. I felt like I needed to know coding to do basic tasks. I asked support for walkthrough and got a link to forum. Not helpful at all, I wasted time. I expected intuitive setup but ended with frustration.
Jason Perez
5/5.0
19, Aug 2025
Clean modern interface
I appreciate the clean UI, charts look crisp and easy to read. Web and desktop versions match well. Depth tools give me edge on trades. Learning curve was okay?just needed to explore menus. No big regrets so far. Worth checking out.
Jasmine Garcia
5/5.0
28, Jul 2025
Friendly support team
Support team is patient and helpful?even when my question is basic. They reply within 24?48h. Platform features like alerts, stops, and trailing orders work well once set. Initially slipped up on settings but fixed. Decent all around.
James Cook
1/5.0
07, Jun 2025
Backtesting errors invalid results
I ran multiple backtests expecting reliable historic results, but reports showed unrealistic profits and trades that never happened. Strange entries and exits appear in chart. I double?checked data and code, issue persisted. Support told me refine parameters but didn?t address integrity of results. I can?t trust tool if backtesting isn?t accurate. It?s dangerous for strategy building.
Jade Roberts
2/5.0
29, May 2025
Mobile app nearly useless
I tried mobile app but it?s glitchy. Quotes often freeze, buttons don?t respond, charts won?t zoom. It kicks me out randomly. For on?the?go I expected basic reliability. Instead I found half?functional features and no real mobile support. It?s pretty web?only tool on mobile. Waste time and phone space.
Jackson Rodriguez
4/5.0
14, Apr 2025
Low fees & flexible margins
I like low commissions of around $0.35?$1.29 per contract?nice saving compared to other brokers. Margin flexibility on micro contracts lets me trade with small capital. Sometimes data fees sneak up, but it's clearly documented upfront. Overall I'm pleased with cost?performance.
Jack Morris
5/5.0
05, Mar 2025
Good for crude oil trades
I trade Micro Crude Oil futures and margins are low versus my old broker. Charts give good clarity and DOM used often. Had a glitch with feed once but resolved by changing data provider. Solid platform for commodity traders.
Isabella King
1/5.0
16, Feb 2025
Automation fiasco lost money
I set up an automated strategy and thought all good. But once live it triggered stops incorrectly three times, and stray orders got executed. Strategy logs show errors but support blamed my setup. I tried debugging weeks, but never felt safe. Lost money, confidence shattered. I needed assistance but got generic script suggestion. Automated trading shouldn't cost so much learning time.
Landon Bennett
4/5.0
22, Jan 2025
Desktop performance strong
Desktop platform is fast?loading charts with multiple indicators is quick. Occasionally it uses a lot of RAM if I run many tick charts. I learned to clear cache every few days. Execution is reliable, fills are good.
Isaac Hall
5/5.0
13, Jan 2025
C# coding fun!
I tweak small indicators with C# and it?s fun customizing trades. Easy to test in simulated mode. Can?t do much coding but a bit goes far. Platform is responsive and data is fast. Well?organized learning materials too.
Henry Allen
1/5.0
24, Dec 2024
Hidden fees ruined account
I thought commissions were fair, but after a month I was surprised by multiple data fees, exchange fees, add?on charges. They arrive via email statements after the fact. I couldn?t budget and ended up paying much more than expected. Support claims all fees are disclosed, but I didn?t see them clearly. Felt bait-and-switch. Not transparent or user?friendly with billing, so I walked away.
Hazel Hall
5/5.0
18, Nov 2024
Lifetime licence value
Got the lifetime licence deal and it felt worth it, no monthly charges plus lowest micro futures fees. Platform loads quickly, indicators are plenty. Had issue syncing charts at first but got help quickly from support. Smooth now, worth every rupee.
Kylie Watson
5/5.0
05, Nov 2024
Easy start for pros
If you already know futures, NinjaTrader?s easy to pick up. No deposit, low fee, fast charts. Took a little bit to understand all functions but docs explain well. Feels professional without fuss. Solid pick.
Khloe Brooks
5/5.0
17, Oct 2024
Feature?rich replay tool
Market replay feature is super helpful to review my day trades. I can rewind, see what I missed. Desktop has tons of features but mobile stays light. Fees on micro contracts are low and make sense. Good value for serious fuzz.
Delaney Toure
5/5.0
06, Oct 2024
Mobile app handy
The mobile app keeps me connected when I travel. Navigation is bit quirky but I learned it. Notifications and live quotes work well. Desktop is better for big chart work, but app gives peace of mind on the go. Good overall.
Hayden Parker
1/5.0
20, Sep 2024
Lagging user interface
I experience significant lag when switching between charts or loading sessions. On a decent laptop, yet animations freeze and buttons respond slowly. During active trading this delay made me miss entries twice. This isn?t acceptable for a professional environment. I expected a modern UI, but it feels outdated. Feels like software that never got proper update. I regret relying on it for live trades.
Kevin Gray
1/5.0
30, Aug 2024
Installation and updates fail
Several times update installer crashed mid?download, then corrupted files. I had to uninstall and reinstall. It wasted hours. Once update partially succeeded, platform wouldn?t launch. Support told me to run as admin, but didn?t fix. These bugs make me lose faith and time. These basic tech issues are avoidable.
Harry Brown
4/5.0
11, Aug 2024
Good support, mild issues
Support is responsive 24/5 via email and chat. I had a question about market data subscriptions and they helped within a day. Platform can feel unintuitive, some things hidden in menus. But once you understand where things sit, performance is solid. Custom workspace saves me time.
Harper Lewis
5/5.0
25, Jul 2024
Backtesting made easy
The backtesting tools helped refine my swing strategy with historical data. No coding needed, point?and?click works well. Occasionally it crashes if I overload charts, but restarting fixes it. Low cost per trade and downloadable desktop experience is nice. I?m improving trades steadily.
Kennedy Barnes
3/5.0
14, Jul 2024
Community is real help
Forums and TradingView integrations make it easy to share ideas. The ecosystem of third?party apps helps me find indicators I wouldn?t build myself. Support sometimes points me back to forum but usually I find answer there quickly.
Hannah Young
5/5.0
08, Jun 2024
User?friendly depth of market
SuperDOM view really gives deep insights into the orderbook?dropped my reaction time. It?s fast and customizable. Had to fiddle alerts a bit to get them working how I wanted, but now it?s smooth. Commission is fair, charts are solid. Overall nice platform.
Kayla Edwards
4/5.0
02, Jun 2024
Reasonable funding options
Funding via ACH or wire is smooth, no deposit fees. Withdrawals free via debit card. My ACH took 2?3 days first time, but now it's faster. Interface for deposits is clear. Withdrawal fee for wire is bit high but understandable.
Grace Walker
1/5.0
27, May 2024
Terrible customer service experience
My support ticket about withdrawal delays remained open for a week with no update. I followed up multiple times, but got generic replies like ?we are looking into it.? I even attached screenshots and logs, no proper answer. It delayed my payments and made me anxious. I don?t want to use a platform that doesn?t care about help. Their rates may be low, but support quality is worse.
Kaitlyn Price
5/5.0
26, Apr 2024
Nice margin flexibility
Margin requirements are low and transparent. I trade micro E?mini futures, and margin helps me manage capital well. Fast trade execution, good visual charts and risk tools. Had a small withdrawal delay but sorted. Happy with platform.
Gianna Esposito
5/5.0
15, Apr 2024
Strong community support
Being able to connect with other traders through forums and see shared indicators is a plus. I found a few cool tools I wouldn?t have known otherwise. The desktop platform is fast, and no?deposit entry was nice. Had some initial trouble with alerts but got answer from support within a day. All in all good.
Gabriel Adebayo
1/5.0
29, Mar 2024
High system resource usage
It hogs CPU and RAM especially when running multiple charts or indicators. My laptop heats up, fans spin, battery drains fast. I expect trading tools to be efficient, but this isn?t. I had to dial back indicators just to keep it usable. That limitation negates value of those features.
Julian Foster
1/5.0
07, Mar 2024
Forum full of outdated info
I visited forum for help but most threads are years old. Many shared indicators don?t work anymore or break on new version. Hard to find current info. Support directs to forum, but it?s not active. I asked two questions there, no replies. Feels like abandoned community. That?s not helpful for growing user base.
Gabriella Russo
3/5.0
21, Feb 2024
Worth exploring for futures
I recommend NinjaTrader if you're serious about futures trading. It?s not for beginners but has deep tools for technical analysis, backtesting, and automation. Interface took time to get used, but once set up it's reliable and precise.
Julia Kelly
5/5.0
28, Jan 2024
Futures IRA perk
Using a futures IRA through NinjaTrader was pretty straightforward. No extra fees, just normal commissions. I liked being able to trade micro contracts in retirement account. Interface gentle once you learn E?mini specifics. Generally good experience.
Finnian Singh
4/5.0
09, Jan 2024
Automated Trade Management shines
ATM strategies are great?stop?loss and profit targets manage themselves smartly. I used it in simulation first, then went live with more confidence. Sometimes I guess too much with settings, but I learned fast.
Fiona Goldberg
1/5.0
28, Dec 2023
No centralized tutorials
Tutorials are scattered?videos, blog posts, forum replies. No central beginner guide. I spent too long hunting resources instead of learning. Once I found something relevant, it was outdated or wrong version. I felt lost. A simple onboarding flow would help, not random documentation scatter.
Joshua Bell
4/5.0
05, Dec 2023
Custom bots with C#
I?m not a pro coder, but NinjaScript allowed me to tweak my own automated strategy. The environment and integration with backtesting make it easier than starting from scratch. Occasional code bugs were confusing, but support forum and help docs helped me get it sorted.
Joseph Russell
5/5.0
25, Nov 2023
Reliable charting speed
Charts load super fast even with multiple indicators. No lag that I notice. Mobile alerts are timely. Some initial confusion syncing mobile to desktop but got help online. Fee structure is clear. Feel like I got pro tools.
Felix Sharma
5/5.0
12, Nov 2023
Streamer days helpful
Love their live?stream Arena every morning. It gives a good outlook before trading day starts. Charts on both web and desktop are consistent, so switching devices isn?t painful. A bit steep learning curve initially, but once I got the basics, it?s smooth. Good support too when I had questions. Helps a lot.
Faith Green
4/5.0
31, Oct 2023
Web & mobile work ok
I use web/mobile when travelling. Not as powerful as desktop but I can monitor positions fine. UI sometimes quirky, buttons aren?t intuitive. But for a quick check it's quite useful.
Jordan Long
1/5.0
18, Oct 2023
Pricing plan too confusing
They offer free and paid license but full fees are complicated?rent or lifetime, plus monthly data, plus exchange fees, add-ons. It took me days to understand costs. Support sent me to blog post. I just want clear all?in?one price. This complexity made me run away before committing. Too much mental math for early stage trader.
Jolie Ward
1/5.0
21, Sep 2023
Limited asset support
I wanted to trade crypto and futures, but NinjaTrader only works with futures and some forex brokers. They don?t support stocks or crypto natively. For me that?s big issue?I use multiple asset classes. Doesn?t integrate well with my portfolio. I felt forced to maintain separate accounts and platforms. Wish they offered broader coverage.
Evelyn Hill
5/5.0
09, Sep 2023
Low cost futures trading
I switched to NinjaTrader for the low commissions on micro contracts, and it?s saving me a lot compared to others. No minimum deposit means I could start small. Desktop platform has rich data, mobile app works okay. Used it for crude oil trading?margin setup was easy. Happy so far.
Eva Rodriguez
1/5.0
27, Aug 2023
Constant crashes, frustrating
I tried NinjaTrader for a month and every couple days it crashed unpredictably. I lost track of my active orders twice and it gave me real headache. Support was polite but slow, took nearly 3 days to respond to a crash report. The auto-backup feature didn?t always restore my workspace, so I lost layouts. For a tool I rely on for trading, this instability ruined my confidence. I ended up switching to something more stable.
John Richardson
4/5.0
14, Aug 2023
Extensive educational resources
NinjaTrader offers daily webinars, on?demand videos, blog tutorials and forum discussions. I found the Strategy Builder guide especially helpful when coding strategies in C#. There's a learning curve, but I felt supported. Didn?t use for stocks but futures learning was solid.
Ethan Taylor
5/5.0
19, Jul 2023
Customization is awesome
I?m not a dev but NinjaTrader?s third?party addons are fun to explore. Easy to find new indicators and strategies without coding. Charts load fast, market data is sharp. Had a small hiccup with margin settings but support was friendly and walked me through. Feels professional without being over complicated.
Jessica Howard
1/5.0
05, Jul 2023
Odd user interface layout
Interface elements are scattered. Chart fonts overlap, indicators hide behind toolbars, window resizing breaks layout. It looks unpolished like beta software. I had to manually adjust everything every day. It?s time?consuming and annoying. I like advanced tools, but if basic UX is broken, why bother?
Jeremy Rivera
4/5.0
25, Jun 2023
Simulation helped me
I used the free simulation mode to test strategies without risking real money. Backtesting is quite detailed, walk?forward feature is helpful. It seemed confusing at start, but after few tutorials I got used to it. It?s not perfect for stock traders, but for futures and forex it does the job well.
Eric Thomas
4/5.0
07, Jun 2023
Robust charting tools
NinjaTrader gives me really strong charting tools with custom indicators?over a hundred built-in ones plus the ability to build more. I trade micro?E?mini futures and the interface helps me spot patterns quickly. Took a bit to learn the menus, but once settled, it's smooth. Sometimes layout feels cluttered, but overall it?s worth it.
Jennifer Cooper
1/5.0
30, May 2023
Data feed issues all the time
I kept getting delayed quotes and occasional data gaps during active trading times. Not acceptable for my futures strategy. I tried switching data providers, but issue persisted intermittently. I reported it, but support just told me to check my internet. My internet was fine, I tested other platforms. It kept messing order decisions and caused small losses. I expected better for a paid platform, but I?m disappointed.
Emma Scott
5/5.0
14, May 2023
Great simulation & replay
The simulation mode is my fav part?I can test strategies and replay markets tick by tick. It?s been helpful to refine setups before risking real money. Occasionally the mobile interface feels clunky, but desktop is rock solid. Fees are fair and clear. Makes me more confident to trade live. Definitely a good find.
Emily Williams
5/5.0
23, Apr 2023
Solid charting & tools
I?ve been using NinjaTrader for several months and it really helps me track futures markets. The advanced charting with order?flow tools gives me a clearer view of entry/exit. Sometimes I struggle with new indicators but overall setup is intuitive. Customer support replied in 2 days which was decent. No promo hype here, just a strong platform that grows with you. Quite happy overall.
Jeffrey Cox
5/5.0
12, Apr 2023
Education is great
Intro guides and daily live videos helped me learn tech analysis. Simulated trades gave me confidence before moving to live. Indicators coverage is rich. Support sometimes slow but videos and docs fill gaps. Good setup for newish traders.
NinjaTrader
Address
222 N LaSalle Street, Suite 1450, 60601, Chicago, United States
Website
ninjatrader.com
Email
brokeragesales@ninjatrader.com
Telephone
312.262.1289
