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Navigate Medicare

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navigatemedicare.com
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139 reviews found
img 5/5.0 25, Jun 2025

Made everything simple

Medicare was hard to figure out until I called them. They broke it down in easy terms and helped me apply.

img 5/5.0 17, Jun 2025

Helped with low-income subsidy

Didn?t know I could qualify for extra help with prescriptions until they checked. That saved me money I wouldn?t have known about. Appreciate them going that extra mile.

img 5/5.0 12, Jun 2025

Good service, better plan

I was able to switch to a better plan with more coverage and lower costs. Navigate made the process smooth and clear. No complaints at all.

img 5/5.0 08, Jun 2025

Knowledgeable and friendly staff

They answered every question I had and then some. Helped me feel confident I was picking the right thing. Customer service was fantastic.

img 5/5.0 02, Jun 2025

They really do care

I could tell right away that this company actually cares about people. They weren?t just trying to make a sale. They asked about my situation, my health, and my needs. The agent helped find a plan that truly fit. I felt respected and supported the whole way.

img 5/5.0 27, May 2025

Fast and efficient

Everything was done over the phone and it didn?t take long. I got my enrollment confirmation quickly. Painless process from start to finish.

img 5/5.0 10, May 2025

Highly recommend them

They made the confusing stuff make sense. My agent explained everything and gave me space to decide. Very respectful.

img 5/5.0 22, Apr 2025

Helped my husband and me together

We both turned 65 around the same time, and they helped us each find the right plans even though our health needs are different. Appreciate the personal attention.

img 5/5.0 16, Apr 2025

Didn?t try to upsell

They helped me stay within budget and didn?t try to sell me on a plan I couldn?t afford. I appreciated the honesty and realistic guidance. I?d recommend them to anyone.

img 5/5.0 04, Apr 2025

No pressure, just help

They didn?t try to sell anything?just gave clear, honest answers. That?s rare these days and really appreciated.

img 5/5.0 26, Mar 2025

Plan fits my needs

They found a plan that included my doctor and pharmacy. I feel secure now knowing I?m covered properly. Thank you!

img 5/5.0 22, Mar 2025

Just what I needed

Fast service, no long waits, and helpful staff. Got signed up for a plan that makes sense for my budget. I?d recommend them.

img 5/5.0 18, Mar 2025

Professional and kind

The rep I worked with was extremely professional and never made me feel rushed. She made Medicare choices feel less scary. Really thankful for her help.

img 5/5.0 10, Mar 2025

Didn?t feel like just another number

They talked to me like a person, not just a sale. She remembered my health condition from our first call and tailored options around that. I felt heard and respected.

img 5/5.0 01, Mar 2025

No more confusion

I was confused about Medicare Advantage vs. Supplement plans. The agent made it all make sense and even helped with enrollment.

img 5/5.0 25, Feb 2025

Got my questions answered

I had a long list of questions and the rep answered them all. She was kind and patient. I never felt rushed.

img 5/5.0 21, Feb 2025

Made Medicare make sense

For the first time, I actually understood what I was signing up for. Navigate made things easy to follow and found a great plan that works for me. Highly satisfied.

img 5/5.0 16, Feb 2025

Helped me choose the right plan

The rep walked me through everything step-by-step and explained the benefits I was eligible for. They made sure the plan included my medications and pharmacy too. I had no clue where to begin, so I?m glad I found them when I did.

img 5/5.0 11, Feb 2025

Support that continues

Even after signing up, they checked in to see if I had questions. It?s not just a one-time call?great support.

img 5/5.0 06, Feb 2025

Great communication and service

The rep I spoke with was clear and very knowledgeable. I had a lot of questions and she was patient through all of them. She helped me find a plan with affordable premiums and the coverage I needed. No pushy sales talk?just honest information. I?d gladly recommend them to anyone needing Medicare help.

img 5/5.0 01, Feb 2025

Got real help without pressure

I thought I?d get a sales pitch, but they actually just listened. Gave me options and let me think it through. That meant a lot.

img 5/5.0 31, Jan 2025

Reliable and trustworthy

What stood out to me was how honest and professional the whole process was. I never felt like I was being sold something. I felt like they truly wanted what was best for me. That means a lot when dealing with health coverage.

img 5/5.0 29, Jan 2025

Feel more confident now

Before calling Navigate, I didn?t even know where to start. After our conversation, I felt calm and informed. Medicare still isn?t simple, but now I feel like I can handle it.

img 3/5.0 23, Jan 2025

Not bad, just not great

They helped me understand the basics of Medicare and the agent seemed to know what she was talking about. But I didn?t like how many calls it took to finish things. I got transferred a couple times and had to repeat my info again. Also, some details about my plan weren?t explained clearly upfront. I expected a more seamless service. I still got enrolled, but it wasn?t as easy as they say.

img 5/5.0 17, Jan 2025

Clear, calm, and helpful

No confusion, no pressure. Just solid information and guidance from someone who knew what they were doing. Very refreshing compared to past experiences.

img 5/5.0 14, Jan 2025

Great help for first timers

This was my first year on Medicare and I was totally lost. The agent explained everything from A to Z without making me feel dumb.

img 2/5.0 08, Jan 2025

Not what I was expecting

I called Navigate Medicare hoping for clear guidance, but the experience was more frustrating than helpful. The agent didn?t seem to fully understand my questions and gave me vague answers. I had to repeat myself multiple times and still didn?t get a solid recommendation. Also, I was promised a follow-up email that never came. I ended up researching plans on my own. They might help some folks, but for me, it felt more confusing than before I called.

img 4/5.0 04, Jan 2025

Good experience overall

I had a decent experience with Navigate. The rep was polite and helpful, explained the plans clearly. I did have to wait a little longer on the follow-up call, but once they got back, things moved smoothly. I appreciated that they didn?t try to push me into anything. Overall, I got a plan I?m happy with. Just wished the response time was a bit quicker during enrollment.

img 2/5.0 21, Dec 2024

Slow service and poor follow-up

The representative I talked to was polite, but the service felt slow and disorganized. I had to wait over 30 minutes to get connected, then was told someone else would call me back?which didn?t happen until three days later. By then I had already spoken with another company. I really needed help picking a plan fast, but I couldn?t rely on their timing. They seemed knowledgeable, but communication was just not great. Not what I?d call dependable.

img 5/5.0 14, Dec 2024

More helpful than expected

I expected a sales pitch, but instead got a calm, informative agent who asked good questions and helped me find the right plan. I felt heard and respected throughout.

img 5/5.0 08, Dec 2024

Fast and accurate

I called during lunch and by the end of the call, I had my enrollment confirmation. Everything went smoothly, and I felt confident I made the right decision.

img 5/5.0 04, Dec 2024

Stress-free process

Honestly, I thought it would be more difficult. But the Navigate team took care of the hard parts and guided me smoothly.

img 5/5.0 29, Nov 2024

Definitely recommend

Had a great experience. The rep helped my husband and I find separate plans that fit our different needs. Didn?t feel rushed or pressured.

img 5/5.0 20, Nov 2024

A smooth experience

Everything from the first call to getting enrolled was easy. They were patient and didn?t push me. Felt comfortable the whole time.

img 4/5.0 14, Nov 2024

Friendly and informative staff

The staff at Navigate Medicare were really friendly and did a good job explaining the plans. I liked that they asked about my doctors and prescriptions before showing me options. The only issue I had was a bit of confusion about the enrollment timeline. Took an extra day or two than I expected. Otherwise, everything was pretty smooth. I?d still use them again and recommend to others.

img 5/5.0 11, Nov 2024

Surprisingly easy to switch

I had a plan I thought was fine, but turns out I was paying too much. Navigate helped me switch during enrollment and I?m saving now. Was easier than I expected.

img 5/5.0 05, Nov 2024

Smooth from start to finish

Signing up for Medicare was easier than I imagined. Everything was handled professionally, and I got all the information I needed up front.

img 5/5.0 01, Nov 2024

More personal than others

Other companies I called felt robotic. Navigate was different. The rep was warm and explained things in plain English. Very refreshing experience.

img 5/5.0 26, Oct 2024

Took away my confusion

Before Navigate, I was completely overwhelmed. Their agent explained everything in plain English and helped me compare plans that matched my doctors and prescriptions. I finally felt like I understood Medicare, and I didn?t feel rushed or pressured to choose anything. I was able to make the right choice for me without stress. Thankful for the help.

img 5/5.0 20, Oct 2024

Professional and understanding

The woman I spoke to was very understanding of my health needs. She looked into my prescription costs and helped lower them a lot.

img 5/5.0 06, Oct 2024

Great advice and support

Navigate Medicare gave me honest advice. They didn?t rush me or push products. That made all the difference for me.

img 5/5.0 02, Oct 2024

So glad I called

Tried figuring Medicare out online and just got more confused. One phone call to Navigate cleared it all up. I had a good feeling about them and they delivered.

img 5/5.0 21, Sep 2024

Much easier than I thought

Thought enrolling would be hard but it wasn?t. The agent knew her stuff and explained things in a way I could understand.

img 5/5.0 11, Sep 2024

Saved me time and headaches

Trying to compare plans online was confusing and frustrating. One call to Navigate fixed everything. I had a new plan picked out within 30 minutes. Wish I called them sooner!

img 5/5.0 07, Sep 2024

So glad I called

It was the right move calling them. They helped me understand every part of Medicare and got me into the right plan.

img 5/5.0 03, Sep 2024

Extremely patient and helpful

I was overwhelmed with all the Medicare stuff, but the agent walked me through everything step by step. She didn?t make me feel dumb for asking the same questions again. I appreciated how kind she was and she even emailed me everything we talked about so I wouldn?t forget. Really helpful.

img 5/5.0 28, Aug 2024

Good value for my needs

They helped me choose a plan that didn?t break the bank but still covered everything I need. Saved me money on prescriptions too.

img 4/5.0 18, Aug 2024

Not perfect, but very helpful

I appreciated how the agent explained everything in plain language. He didn?t rush me and gave me time to ask about coverage, doctors, and prices. I did have to call twice to get a clarification on dental add-ons, but it wasn?t a huge deal. Everything else was great. They?re professional and knowledgeable, just need a bit more follow-through on certain small things. Otherwise I?d give five stars.

img 5/5.0 16, Aug 2024

Took time to explain costs

I never understood premiums vs deductibles until the rep patiently explained each part. She gave examples that made it easier. I took notes and it made sense for once.

img 5/5.0 06, Aug 2024

Good for peace of mind

Thanks to Navigate, I now understand my plan and feel secure knowing my doctors are covered. Appreciate the thorough explanation.

img 5/5.0 01, Aug 2024

They found what I needed

My prescriptions are expensive, but the plan they helped me choose lowered my out-of-pocket costs a lot. Big difference in my monthly spending. I?m so relieved!

img 5/5.0 28, Jul 2024

Great for seniors like me

It?s hard to keep track of all the Medicare rules, but Navigate made it manageable. They were respectful and very thorough.

img 3/5.0 16, Jul 2024

Helpful, but communication needs work

The information I got from Navigate was helpful, and the person was polite. But they told me I?d get an email right away and it came days later. I also had questions about dental coverage that never got answered. It?s not the worst company, and I think they try, but they really need to follow up better and not leave people hanging. Could?ve been a much better experience with clearer communication.

img 4/5.0 12, Jul 2024

Nice experience, just a bit slow

Talking to Navigate Medicare was much better than I expected. They were kind and not pushy. The only thing keeping this from being five stars was the delay between my initial call and getting my documents emailed. Took an extra day. But the rep was helpful and knew what she was doing, and I ended up with a plan that works well for me. I?d recommend them with just a small caution on timing.

img 5/5.0 05, Jul 2024

Kind and informative experience

The woman I spoke with took the time to understand my health concerns and income level. She even checked if I could qualify for low-income savings. I never felt judged, just supported.

img 5/5.0 01, Jul 2024

Fast and friendly

The agent was quick, polite, and clear. She didn?t waste my time and made enrollment a breeze. Good experience overall.

img 5/5.0 25, Jun 2024

Agent went above and beyond

He helped me pick a plan but also followed up a month later when I had a question about my card. That?s rare. I?ll be using them again next year.

img 5/5.0 19, Jun 2024

Glad I found them

The entire process was quick, smooth, and well explained. They answered all my questions without making me feel overwhelmed. Thankful for their help!

img 5/5.0 13, Jun 2024

Easy and reliable

I called, asked my questions, and got help signing up within the same day. Fast, reliable, and friendly people.

img 5/5.0 08, Jun 2024

Top-notch support

I had a few issues with my previous plan. Navigate helped me switch without any hassle. Everything was clear and simple. Thanks again!

img 5/5.0 05, Jun 2024

Better experience than I expected

Medicare always seemed overwhelming to me. This was the first time I actually felt in control of the decision. Thanks to Navigate for making that happen.

img 5/5.0 01, Jun 2024

Simple, straight talk ? thank you!

They took something super confusing and made it understandable. I?ve talked to other companies before but Navigate Medicare felt more genuine. No hard push, just good questions and real answers. Appreciate the patience too, I had to ask the same thing twice!

img 4/5.0 26, Apr 2024

Good team, a few hiccups

Navigate Medicare did a solid job. They answered all my questions and seemed to really know the details of the plans. My only issue was getting transferred a couple times during my first call, which got a bit annoying. But once I was connected to the right agent, things went smoothly. Appreciate the effort they put into making sure I got matched with the right coverage.

img 5/5.0 14, Apr 2024

Made Medicare simple

The process felt way too complicated until I talked to Navigate. They simplified it and helped pick the best plan for my needs.

img 5/5.0 09, Apr 2024

Great help for my parents

I used Navigate to help my aging parents get coverage, and the agent made it super easy for us. She answered every question and walked them through forms. Felt like she truly cared.

img 5/5.0 02, Apr 2024

Very helpful and responsive

My rep responded quickly to all my calls and emails. He even helped me with questions I had after enrollment. That follow-up support meant a lot to me. Great service all around.

img 5/5.0 24, Mar 2024

Very responsive and caring staff

Navigate Medicare followed up after I signed up, which was unexpected but nice. I even got a check-in during open enrollment this year to make sure my plan still made sense. That felt above and beyond.

img 5/5.0 19, Mar 2024

Took the time to explain

The rep walked me through everything and didn?t make me feel rushed. She answered questions I didn?t even know I had. Super helpful.

img 5/5.0 07, Mar 2024

No pressure, just support

I expected a sales pitch, but it felt more like advice from a friend. She was honest when something didn?t fit and showed alternatives. Very refreshing.

img 5/5.0 04, Mar 2024

Will use again next year

They helped me during open enrollment and I?ll definitely use them again. I trust them to give me the best options.

img 3/5.0 24, Feb 2024

Mixed feelings about the experience

The agent I talked to was friendly and explained some stuff well, but I felt like I had to do a lot of double-checking myself. A few things they said about coverage didn?t match what I later saw in my plan documents. I had to call my provider to confirm. That made me nervous. I wouldn?t say the service was bad, but they could be more accurate with plan details and follow-through.

img 4/5.0 18, Feb 2024

Helpful but not perfect

They did a great job helping me figure out which Medicare plan worked for me. I had a lot of questions, and most were answered well. One detail about prescription coverage wasn?t super clear at first, and I had to ask twice. Still, the rep was patient and made sure I got the info I needed. Overall good support, just some room for better clarity on the drug plan side.

img 5/5.0 14, Feb 2024

Perfect for people new to Medicare

This was my first year signing up and I was clueless. Navigate?s team explained everything step by step, helped me compare plans, and made sure I didn?t miss anything important. So much better than doing it alone.

img 5/5.0 06, Feb 2024

Impressed by their knowledge

My agent knew more than most other reps I talked to. She explained rules in my state, what plans were changing next year, and helped me avoid penalties. Very smart and helpful.

img 5/5.0 24, Jan 2024

Truly personal service

They remembered my name, my health needs, and followed up to check in weeks later. That?s rare these days. Very impressed and happy with the care I received.

img 5/5.0 21, Jan 2024

Smooth experience all the way

No hold times, no confusion. Just a rep who asked the right questions and got me signed up in 30 minutes. Sent all paperwork promptly too. A very good process.

img 5/5.0 16, Jan 2024

Respectful and helpful

I appreciated how the agent listened to me and didn?t pressure me into anything. Great service and very knowledgeable.

img 5/5.0 11, Jan 2024

Finally someone explained it well

I talked to other companies before, but none took the time to actually explain things the way Navigate did. The agent broke down the differences between Advantage and Medigap plans so I finally got it. No pressure, just honest advice. Very thankful.

img 5/5.0 05, Jan 2024

Caring and clear

The rep made sure I understood everything before making a choice. I didn?t feel rushed at all. Felt really cared for.

img 5/5.0 02, Jan 2024

Plan works for me

They took time to find something that covered my doctors and prescriptions. I feel secure knowing someone checked every detail for me.

img 5/5.0 29, Dec 2023

Actually listened to my needs

Unlike other companies, they didn?t push the most expensive plan. Instead, they asked about my doctors, meds, and what mattered most. I felt respected.

img 5/5.0 25, Dec 2023

Honest and clear

The rep didn?t sugarcoat anything. She told me exactly what each plan would cost and what?s covered. Very clear and honest.

img 5/5.0 20, Dec 2023

Took care of everything

All I had to do was answer a few questions and they did the rest. I liked how easy they made everything feel.

img 5/5.0 14, Dec 2023

They answered all my questions

I had a long list of concerns and every single one got answered. The agent was patient and thorough. I never felt like I was being talked down to.

img 1/5.0 11, Dec 2023

Very poor communication and no follow-up

I really expected more from Navigate. The rep I spoke with seemed helpful at first, but after our call, I never got the follow-up email she promised. I called back twice and got different answers from different people. It felt like no one really knew what was going on. I ended up enrolling through another company because I couldn?t wait any longer. For something this important, they should?ve been way more organized and responsive. Very disappointing experience overall.

img 4/5.0 06, Dec 2023

Very close to perfect

Most of the experience was excellent. The person I worked with clearly understood Medicare and made a complicated process seem simple. There was one part of the call where I didn?t fully catch the cost breakdown and had to call back to confirm. But overall, they were responsive and respectful. I?d recommend Navigate for sure?just double check all your cost details so nothing is missed.

img 5/5.0 03, Dec 2023

Professional and not pushy at all

Very impressed with how polite and professional the team was. They didn?t pressure me into anything, just laid out the facts and let me decide. They even sent everything in writing so I could look it over.

img 5/5.0 30, Oct 2023

Found me the right fit

I had no clue there were so many options. Navigate broke it down and helped pick the one that made sense for my lifestyle. Appreciate their help.

img 5/5.0 26, Oct 2023

Great for Veterans too

They helped me coordinate my VA benefits with Medicare and find a plan that wouldn?t conflict. That?s not something many agents even knew how to do. Very helpful!

img 5/5.0 19, Oct 2023

They go above and beyond

My agent not only helped me choose a plan but also helped me fill out the forms and answered follow-up questions days later. I didn?t expect that kind of attention. Very grateful!

img 5/5.0 15, Oct 2023

Genuine support, not salesy

Felt like I was talking to someone who really wanted to help, not just sell a policy. She explained why a PPO was better in my case, and it?s worked out well so far.

img 5/5.0 11, Oct 2023

Made the right choice

I wasn?t sure which plan fit me, but the rep helped weigh my options. In the end, I feel good about the choice.

img 5/5.0 07, Oct 2023

Explained every detail

No one had ever explained Medicare like this before. The rep took time to walk through each piece and didn?t leave out any important info. Very clear and helpful.

img 5/5.0 04, Oct 2023

Perfect for first-timers

I was new to Medicare and completely lost. The rep broke it down into simple steps and helped pick the right plan.

img 5/5.0 27, Sep 2023

Glad I didn?t wait

I was nervous to call, but the rep made it easy. Very professional, not pushy, and explained the pros and cons clearly.

img 5/5.0 23, Sep 2023

Made a tough choice easier

Choosing a Medicare plan was stressful until I found Navigate. They walked me through each option and even looked into coverage for my medications. I?m really happy with the plan I ended up with. Felt like I made an informed decision thanks to their help.

img 5/5.0 20, Sep 2023

Honest and helpful

They gave me honest info and didn?t try to oversell. I appreciate that. Got a plan that actually fits my life.

img 5/5.0 13, Sep 2023

Very reassuring

I felt overwhelmed, but after one call, I felt confident about my Medicare choices. So helpful and kind throughout the process.

img 5/5.0 09, Sep 2023

Very knowledgeable staff

Every question I had was answered clearly. My rep knew a lot about Medigap vs. Advantage, and helped me compare rates side-by-side. Great to work with.

img 5/5.0 07, Sep 2023

Kind and professional

My rep was very polite, answered all my concerns, and didn?t try to rush me. Truly professional experience.

img 5/5.0 02, Sep 2023

Made a confusing process easy

I?ve been dreading this Medicare switch for years, but they explained everything in plain language. I liked how they weren?t pushing one company over another?just helped find what fit me best. Definitely a better experience than I thought.

img 2/5.0 01, Sep 2023

Too many delays and not enough clarity

While the rep was nice, the whole process felt messy. I was told my application was submitted, but a week later I got no confirmation and had to call again. Turns out it wasn?t processed properly. I also asked about dental benefits, and they weren?t clear at all?kept saying ?it depends? without real answers. I expected more professionalism and timely follow-up. Ended up enrolling elsewhere. Disappointing, especially for something as important as Medicare coverage.

img 5/5.0 30, Aug 2023

Helpful from start to finish

Navigate Medicare made the whole process easy. From the first call to enrollment, everything was explained step-by-step. They were polite and professional. I now have a plan I understand and feel good about. I?ll be calling them again during next open enrollment.

img 5/5.0 25, Aug 2023

Excellent follow-through

They helped me sign up, but more than that, they checked back in after I got my card. They even explained how to use the plan. That kind of service is rare.

img 5/5.0 21, Aug 2023

Great for seniors

They were patient with me, even when I asked the same thing twice. Really made me feel like a person, not a number.

img 5/5.0 18, Aug 2023

Relieved to have support

I was tired of doing it all myself. It?s nice having someone guide you through. I?ll be using them again during next open enrollment.

img 5/5.0 13, Aug 2023

Friendly service, helpful all the way

Signing up for Medicare gave me anxiety, but the Navigate agent was calm and reassuring. She explained the differences between Advantage and Supplement plans, and even looked up local doctors for me. I felt taken care of.

img 5/5.0 09, Aug 2023

They actually cared

You can tell they care. The rep asked about my specific needs and worked around my budget. Very pleased with the experience.

img 5/5.0 05, Aug 2023

Excellent all the way

From my first call, I knew I was in good hands. They helped me pick a plan and explained every part of it clearly. I now feel confident in my coverage.

img 5/5.0 03, Aug 2023

No confusion this time

I tried figuring Medicare out on my own and it just didn?t work. Navigate explained it all and got me enrolled fast. Big help.

img 5/5.0 29, Jul 2023

Very easy to work with

They made Medicare so much less stressful. I got help choosing a plan that works with my doctors and fits my needs.

img 5/5.0 24, Jul 2023

Best call I made this year

I?ve wasted hours researching plans online, but Navigate Medicare made it clear in under an hour. Now I?ve got coverage that makes sense?and I?m not stressed anymore.

img 5/5.0 21, Jul 2023

Saved me money

Navigate Medicare helped me find a plan that cost less and gave better benefits. I wouldn?t have found it alone!

img 5/5.0 17, Jul 2023

Found better coverage than I had

I was on a plan that didn?t really work for me. Navigate helped me find something better that actually covers my prescriptions. I?m so relieved and glad I called when I did.

img 5/5.0 12, Jul 2023

They walked me through everything

Medicare rules confused the heck out of me, but this team was amazing. The agent explained coinsurance, deductibles, even doctor networks. That stuff is hard, but she made it easy.

img 5/5.0 06, Jul 2023

Listened carefully

The agent actually took the time to listen to what I needed. That?s rare nowadays. I felt very comfortable through the whole call.

img 1/5.0 04, Jul 2023

Wasted my time and got nothing done

I spent over an hour on the phone going through all my information and questions. The agent said she?d call back the next day to go over plan options, but no one ever called me. I tried reaching out again and was put on hold forever. No one followed up, no email, nothing. I feel like I wasted my time for no reason. If they can?t even return a call, how can I trust their help?

img 4/5.0 01, Jul 2023

Clear advice and friendly service

The customer service was friendly and informative. I liked how they laid out the plan options for me without pushing one over another. There was a little delay with confirming enrollment, which made me nervous at first, but it got sorted. The rep followed up like she said she would, so I felt reassured in the end. Would use them again, just hope the timing is better next time.

img 5/5.0 29, Jun 2023

Happy with how I was treated

It wasn?t just that I got a good plan?it?s that they actually listened. The rep took notes, called me back with better pricing, and stayed in touch until I was confident. That really mattered to me.

img 5/5.0 25, Jun 2023

Trustworthy help

You can trust these folks. They explained things clearly, didn?t oversell, and genuinely tried to help me save money.

img 5/5.0 19, Jun 2023

Got everything I needed

They explained all my coverage options and helped me pick the one with my preferred doctors and the right drug plan. It was painless. Great service from beginning to end.

img 5/5.0 14, Jun 2023

Everything explained clearly

I?m not tech-savvy, but they made it easy. The agent called at the time I asked and explained every detail. Felt taken care of.

img 5/5.0 10, Jun 2023

Quick, easy, and clear

The agent explained everything so clearly, I was able to make a decision in one call. She even double-checked that my doctors and prescriptions were included in the plan. I really appreciated how fast and smooth the process was. Definitely a great service.

img 5/5.0 04, Jun 2023

Helpful every step

I had to switch plans mid-year and Navigate helped me through it. No confusion, no delays. They were on top of everything.

img 5/5.0 29, May 2023

Really personal touch

It wasn?t just customer service?it was like talking to someone who cared about helping. That meant a lot to me.

img 3/5.0 25, May 2023

Good help, but very slow process

I did get help with choosing a Medicare plan that fit, but the process took way too long. I had to call back twice just to get a follow-up, and the documents were delayed. The rep was kind and explained things well, but I wish they were more organized. Felt like they were understaffed or something. It wasn?t a terrible experience, just not as smooth or fast as I had hoped for.

img 5/5.0 21, May 2023

So easy to work with

The rep was friendly, knowledgeable, and really patient with me. I had a lot of questions and she answered all of them without sounding annoyed or rushed. She even followed up with extra info by email. Excellent service.

img 5/5.0 16, May 2023

Impressed by their service

Honestly better than I expected. They took care of all the paperwork and I didn?t have to stress about anything. Highly recommend.

img 5/5.0 12, May 2023

Helpful from start to finish

They guided me every step and even helped with follow-up questions after enrollment. Excellent customer service all around.

img 5/5.0 10, May 2023

The rep really listened

She didn?t just read from a script?she listened to my concerns and tailored her advice. Felt very personal and trustworthy.

img 5/5.0 06, May 2023

Finally got the help I needed

After struggling to make sense of Medicare for months, I called Navigate and got the answers I needed fast. The rep didn?t rush me and even helped compare prescription plans that actually matched my needs. I feel like someone finally listened without trying to upsell me. Super helpful all around.

img 5/5.0 01, May 2023

Eased my stress

Navigating Medicare on your own is stressful. These folks made it way easier. I appreciate their kindness and knowledge throughout the process.

img 5/5.0 27, Apr 2023

Really knowledgeable team

The agent knew all the Medicare rules and plan details. I got solid advice and felt confident in my decision.

img 5/5.0 24, Apr 2023

Not stressful like I expected

I put off calling because I didn?t want the pressure. But the woman I spoke with was calm and honest. She even gave me time to think before choosing. I?m grateful.

img 5/5.0 18, Apr 2023

No stress, just support

I was worried about getting stuck in the wrong plan, but Navigate really listened and gave me options I felt good about. They didn?t pressure me and even followed up to make sure I had everything I needed. Very comforting experience for someone new to Medicare.

img 5/5.0 16, Apr 2023

Friendly and clear

I liked how clear the information was. The rep was friendly and answered all my questions. I?m much more confident now.

img 4/5.0 11, Apr 2023

Supportive and clear guidance

I really liked how the agent walked me through different plan types. It was my first time enrolling in Medicare, so I needed that help. There was one form I didn?t receive on time which delayed things slightly, but they did apologize and fixed it. Besides that hiccup, I felt supported the whole time. They definitely know what they're doing and made things less stressful for me.

img 5/5.0 04, Apr 2023

Happy with my Medicare plan

They explained the plan benefits clearly and helped compare drug costs. The whole thing took less time than expected. Friendly and professional team.

img 4/5.0 01, Apr 2023

Helpful guidance with some delays

The rep I spoke to was very knowledgeable and didn?t try to rush the process. I felt comfortable asking my questions. The one downside was I didn?t get my confirmation email until two days later, which made me anxious. But once it came through, everything was in order. I got a good plan and feel better about my coverage now. If they improve their speed, I?d easily give them five stars.

Navigate Medicare

Address
700 North Saint Marys St suite 1400
78705
San Antonio
United States

Website
navigatemedicare.com

Email
support@vigatemedicare.com

Telephone
844-438-6284

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