51 reviews found
img 3/5.0 16, Jul 2025

Mellows leave to be desired

Roots are ok but texture uneven. Decent smell, but some finer powder mixed with lumps. Delivery was ahead of schedule, though.


img 4/5.0 01, Jul 2025

Good quality overall

Roots are fresh and fragrant. Not super-fine grind, but workable for my blends. Tracking wasn?t super detailed, but delivery was within quoted timeframe. Decent value for money.


img 5/5.0 29, Jun 2025

Reliable quality, worth it

Ordered several times and each batch of Mimosa Hostilis arrives consistently fresh?earthy aroma and smooth texture. Packaging is discreet and well-sealed. Delivery times are generally accurate. Once had a minor question about traceability, and support responded quickly and thoroughly. The mild price jumps are expected but acceptable for dependable quality.


img 5/5.0 05, Jun 2025

Pleasantly surprised

Never expected such good quality at this price. Root texture is ideal. Delivery took a few days longer, but still within reasonable window.


img 3/5.0 17, May 2025

Slightly broken bag

Bag seal wasn?t tight?just a tiny split. Product still usable after transfer.


img 2/5.0 22, Apr 2025

Refunds are complicated

Simple mistake on my end, but refund process was confusing. Took too many emails and days to resolve. Good root, but process flawed.


img 4/5.0 09, Apr 2025

Excellent product, modest delay

Material is excellent: same fresh earthy smell and color over several batches. Packaging is discreet, sealed, with batch number and expiry date. Delivery took longer than estimated?likely local customs delay. Support responded promptly to update my shipping inquiry. Price is fair given product quality and extra packaging. Might add shipment tracking improvements in future, but otherwise solid supplier.


img 1/5.0 26, Mar 2025

Lost order, no help

Tracking showed ?delivered to facility,? then nothing. No sign of it now. Customer service replied once and then ghosted. Money?s gone. Wouldn?t risk until support improves communication.


img 4/5.0 15, Mar 2025

Very good but room to refine

Plant material is consistently good?fresh scent, even grind, free of debris. Ordering process easy. Packaging discreet. Delivery took a day longer than estimate due to customs hold, but shop proactively explained delays when I asked. Could improve tracking updates on site. Support friendly and professional. Pricing competitive, quality high. Overall, a dependable experience worth recommending.


img 5/5.0 23, Feb 2025

Solid purchase with minor delay

Root material looks good: no foreign bits, no moisture. Grind is medium. Packaging has tamper seal. Shipping update once sent out. Delivery took a day longer than estimate but still fine given origin country. All in all, quality and service make it a dependable shop.


img 4/5.0 03, Feb 2025

Smooth and clean

Packaging looks discreet. No funky smell. Texture is good. Customer support answered a query within hours. Minor delay on shipping, but enjoyed the purchase.


img 3/5.0 01, Jan 2025

Mild aroma only

Not as fragrant as expected. Other batches I tried elsewhere smelled stronger.


img 2/5.0 27, Dec 2024

Packaging didn?t protect product

Bag came with tears, bits fallen into shipping pouch. Thankfully most stayed in bag, but it?s sloppy handling. Support said they?ll look into, but no tangible fix offered.


img 4/5.0 01, Dec 2024

Fresh root, minor shipping lag

Roots came with earthy aroma and uniform texture. One bag took extra day but still within timeline. Support replied promptly on label request.


img 4/5.0 27, Nov 2024

Pleasant transaction

Minor clumps noticed, but nothing a sieve couldn?t fix. Roots smell fresh and seem potent. Overall, satisfied with speed and communication from the shop.


img 1/5.0 12, Oct 2024

Mislabelled strain

Package said Mimosa Hostilis, but inside felt like a different root entirely?different aroma, lighter color. Contacted support to identify if mix-up happened, but response was generic. Glad packaging was discreet, but disappointed this might be the wrong plant.


img 5/5.0 05, Oct 2024

Honest product presentation

Photos on site really match what arrives. Texture, smell, colour?no surprises. Packaging sealed well. Shipping updates few, but arrival solid.


img 4/5.0 24, Sep 2024

Fine quality but pricey

Roots fine and fresh but price was higher than my last shop.


img 2/5.0 27, Aug 2024

Customs delay issue

Shipment held at customs for a week, but no heads-up. I tracked it myself. Company didn?t notify or support. Root arrived fine but shipping could be smoother.


img 5/5.0 26, Jul 2024

Really good value

Roots are potent and fresh. Price per gram is fair. Tracking worked fine. Delivery time was fine. Will reorder when needed.


img 5/5.0 02, Jul 2024

Smooth service overall

Order process intuitive. Price point reasonable. Packaging on arrival sealed and discreet. Roots feel potent, smell fresh. Customer support friendly and responsive to a question I raised about store origin. Recommended for repeat buyers.


img 5/5.0 14, Jun 2024

Reliable supplier

Every batch I?ve received is consistent in texture and colour. Slight delay in shipping once, but customer support resolved it quickly. Packaging is discreet and sturdy. Happy with my purchases.


img 4/5.0 04, Jun 2024

Good roots, decent service

Roots are firm, not powdery, easy to work with. Came packaged in label-sealed bags inside extra pouch. Shipping took slightly longer during peak season, but still within tolerance. Queries sent by email were answered in two days. Would probably remain a go?to source.


img 1/5.0 25, May 2024

Package arrived crushed

Received a badly crumpled bag with root powder spilled inside. The outer packaging offered zero protection. Customer support acknowledged issue but no refund offered, only voucher. Feeling it?s not worth the trouble. Roots themselves smell okay, but poor handling overshadowed that.


img 5/5.0 16, May 2024

Excellent quality and care in every step

Ordered Mimosa Hostilis bark twice this year. First shipment arrived in airtight bag, crisp aroma, medium?fine grind. That order was flawless. Second time, I had a customs question?they included extra invoice copy and origin certificate in a sealed envelope. Roots remain fresh after weeks in storage. Both times arrived within 7?8 business days. Packaging discreet. Emails answered quickly regarding export documentation. Pricing is fair compared to other vendors. The extra effort on paperwork side shows attention to detail. Definitely a supplier I can rely on for consistent, quality product.


img 2/5.0 17, Apr 2024

Overbilled for shipping

Paid extra for ?express? delivery, but it arrived as slow as standard shipping. Feeling cheated on the shipping cost.


img 2/5.0 22, Mar 2024

Slow responses

Sent a question by email; waited days for reply. Product is okay though.


img 2/5.0 04, Mar 2024

Lab results missing

On site it states batch is tested but no certificate included with package. I?m cautious about contaminants. Roots smell clean, but without lab verification this isn?t enough info. Waste of money unless full documentation provided.


img 3/5.0 17, Feb 2024

Not consistent grind

Some parts fine, some chunky. Managing to work around it. Quality good otherwise.


img 5/5.0 07, Feb 2024

Premium quality, thorough support

Mimosa bark is fresh and aromatic?fine enough to dissolve in water easily. No lumps or wood bits. Company included drying and storage instructions inside the bag. Packaging is high quality: sealed, discreet, with batch info and origin trace. Shipping took a tad longer due to remote destination, but they provided customs invoice promptly. Customer support is polite and knowledgeable. Fair price for premium quality. Will continue ordering here.


img 5/5.0 30, Jan 2024

Smooth ordering

Product arrived sooner than expected. Packaging was neat and secure. The quality seems consistent with previous purchases. Customer service answered questions politely. Will likely order again.


img 2/5.0 03, Jan 2024

Root inconsistent across batches

First bag was excellent; second bag had strange smell and darker bits. Tried contacting them, but no clear explanation offered. If they can?t ensure consistency, hard to rely.


img 2/5.0 26, Dec 2023

Loose packaging

Bag with small hole at corner. Most product intact but still messy. Roots themselves appear clean.


img 4/5.0 18, Nov 2023

Quality meets expectations

Product matches description: fresh, potent, mid?coarse grind. Sealed bag held shape. Couldn?t track parcel as easily, but arrived in time. Support helpful when I needed re?order clarification.


img 3/5.0 08, Nov 2023

Flat experience

Root is okay, but packaging uninspired and shipping overpriced. Nothing really stands out apart from baseline service. Not going out of my way to reorder soon.


img 2/5.0 27, Oct 2023

No batch info

No lot number or test sheet included. Roots smell good, but missing documentation.


img 2/5.0 25, Oct 2023

Quality not consistent

Two different orders arrived with various grind textures?some bag fine, some bag coarse wood-like bits. Hard to use in my typical prep. Reaching out for clarification but haven?t heard back in days. Price is reasonable, but quality control needs work.


img 1/5.0 30, Sep 2023

Wrong weight shipped

Paid for 500g but got only 300g. Weighed it immediately upon arrival. Contacted them, they said ?check again.? Felt like they were avoiding.


img 5/5.0 11, Sep 2023

Outstanding service, great product every time

After about half?a?dozen orders, the team continues to impress. Roots arrive fresh and smooth?textured. Packaging never fails?sealed, discreet, tamper?proof. They even include batch codes matching website info. My last order had steep customs, but they provided paperwork ahead so I could prepare. Delivery varies from 6 to 12 days based on location, but always arrives in good shape. Replies from support arrive within 24 hours. Quality justified price. Great experience overall?trustworthy and consistent vendor.


img 4/5.0 09, Sep 2023

Nice product, minor hiccup

One bag had a tiny hole on arrival, but customer service replaced it promptly. Overall plant material is potent and clean.


img 5/5.0 21, Aug 2023

Solid purchase experience

From browsing to delivery, it felt professional. My words always arrive labeled correctly and protected. Quality matches the photos on their site. Will buy more when I run out.


img 5/5.0 15, Aug 2023

Great consistency & support

Received packages three times now. Every batch had same color, smell, texture. Needed clarification on customs fees?support answered thoroughly. Pretty satisfied.


img 4/5.0 02, Aug 2023

Acceptable but basic

Product is good, nothing spectacular. Packaging plain, but arrives intact.


img 5/5.0 27, Jul 2023

Top notch producer

Mimosa arrives fresh, color and scent rich. Every order includes air?tight bag with company label. Ordering system smooth and payment secure. Shipping sometimes takes up to 10 days, but mostly under a week. Customer care friendly and professional.


img 3/5.0 08, Jul 2023

Material quality ok, service lacking

The root itself seems fine?nice color and smell?but contacting support is painful. Replies vague and slow. Shipping updates unclear. Purchase went through but I feel unsure about next time.


img 1/5.0 29, Jun 2023

Poor soil quality product

Smell felt musty, like it was stored damp. Root didn?t resemble previous good batches. Likely poor drying process. Definitely expecting refund or replacement.


img 2/5.0 08, Jun 2023

Shipping took too long

Ordered two weeks ago and still no update beyond ?processing.? Roots might be fine, but this delay caused me to miss project plans. I reached out to customer care twice?emails got generic replies. Quality might be acceptable based on smell, but without clear shipping info, it?s hard to fully trust the service. Hope for faster handling next time.


img 4/5.0 29, May 2023

Professional and helpful

Shop offers good quality product. Communication could improve but not bad. Include recycle info on packaging.


img 1/5.0 03, May 2023

Customer service hard to reach

Sent three messages over two weeks. Received one generic reply, then nothing. Roots might arrive eventually, but lack of follow-up makes whole experience stressful.


img 3/5.0 14, Apr 2023

Disappointed by texture

I found small woody bits mixed in which I had to filter out.


img 5/5.0 09, Apr 2023

Dependable and discreet

Well-packed in sealed bags, no leakage. Communication via email was prompt. Roots arrived fresh. Payment process was secure. Good first impression.


Sign In