60 reviews found
img 2/5.0 30, Jun 2025

Inconsistent website pages

Some sections repeat outdated info, like Yemen-only expansion. But FB & IG mention Peru & Honduras. This mismatch leaves me unsure?are those branches active or aspirational? Needs clarification.


img 5/5.0 11, Jun 2025

Bread becomes a symbol of care

Mercy Bakery might seem like a simple operation?make bread and hand it out?but it?s clearly more than that. It?s about human dignity. Families get fresh food daily, made locally. They?re not just dumping aid?they?ve built a sustainable, community-run solution. The bakery photos and updates show neat, well-maintained spaces, and the people there look respectfully served. They treat food not just as nourishment, but as compassion in action.


img 5/5.0 27, May 2025

From emergency to everyday

Originally found them during a Yemen crisis campaign, but now they?ve become a regular cause I support. They turned what seemed like emergency relief into a consistent food system. Their plans to expand Mercy Kitchens with hot meals is exciting. Their professionalism and faith-driven approach have kept me coming back as a monthly donor.


img 4/5.0 14, May 2025

Well-run and transparent

Monthly reports and clear contact info (Brooklyn-based office, tax receipts) help build trust. A few hiccups early on, but they?ve improved their process markedly over time.


img 3/5.0 03, Apr 2025

Receipt needed faster

Waiting two weeks for tax receipt wasn?t ideal. Received after posting to Trustpilot. Should be automatic.


img 3/5.0 28, Mar 2025

Social media vague

Their IG hints new countries but lacks follow-through. Peru, Honduras mentioned without site details.


img 1/5.0 10, Mar 2025

Refund delay stressful

Attempted to correct donation amount but refund took weeks. A few emails got lost, and contact details seemed to change. Charity should have clear, user-friendly forms to prevent overpayments and expedite fixes without donor stress.


img 5/5.0 23, Feb 2025

Simple but powerful

The mission is simple: make sure people have bread. But the execution is powerful. They use efficient systems and engage communities directly. Their work in Pakistan and Yemen proves that consistent efforts can lead to reliable support for thousands. I donated a few times, and the transparency really encouraged me to continue. Their updates are clear and sincere.


img 1/5.0 01, Feb 2025

Broken links reduce trust

Donation confirmation link in email gave security error early 2021. That rattled me. Fortunately payment went through, but for first-time donors, broken links make them second guess authenticity.


img 3/5.0 31, Jan 2025

No chat support

Tried live chat; only email support exists. Live chat would offer instant reassurance to donors.


img 5/5.0 11, Jan 2025

Solid global outreach

Mercy Bakery has expanded fast since 2018 and is now in ten Yemen cities plus Pakistan. It feels fulfilling to support an organization that scales thoughtfully, caring for people in crisis zones.


img 5/5.0 21, Dec 2024

Feeding people with dignity

Mercy Bakery's efforts go beyond just handing out food?they provide dignity. Bread is distributed freshly each day in war-affected and poverty-stricken areas. The locations in Yemen and Pakistan appear well-managed, and their monthly stats are consistent. It feels impactful to contribute to something that helps thousands daily, not just once. The organization keeps its promises, and they respond if you reach out.


img 5/5.0 04, Dec 2024

Compassion at work

What stands out is the humane approach: respect and dignity in giving. From personal accounts on the ground, staff treat recipients kindly?no stigma, just kindness baked into their model.


img 2/5.0 14, Nov 2024

UX and info gap

Tax-exempt info is provided but hidden in FAQ. Clearer labels or header sections like ?Tax status? or ?Transparency? on top nav would prevent donors from assuming limited legitimacy.


img 4/5.0 02, Nov 2024

From one country to many

I remember when they were only in Yemen. Now I?ve seen mentions of Pakistan, Honduras, even interest in Peru. Their expansion isn?t rushed?it seems methodical. And that?s what builds confidence. Each new bakery seems well-prepared, with local partnerships. That makes a real difference. The updates they send are a bit infrequent, but still informative. I hope they eventually open in more places.


img 2/5.0 29, Oct 2024

Modernisation needed

The fundraiser count is good, but web design reminds me of 2018. No mobile optimization, slow loading, broken email links?these minor issues undermine otherwise worthy cause. A refresh would boost engagement.


img 4/5.0 19, Oct 2024

Doing the right thing where it?s needed most

It?s not easy to run a consistent aid operation in war-affected places, but Mercy Bakery has been doing just that. They?ve grown slowly and steadily, starting in Yemen and reaching into other countries now. What I appreciate is how they keep their focus clear: feeding the hungry, daily. Their website could be a bit more modern, but that?s minor compared to the work they?re doing. The images of families lined up peacefully, grateful for fresh bread, make it all very real. The transparency helps a lot, and I?ve even started a recurring donation plan because of their consistency.


img 3/5.0 20, Sep 2024

Email still bouncing

Tried contacting via info@hrdglobal.org and got bounce message. Put off by no-reply. Charity mission great but communication needs work.


img 4/5.0 23, Aug 2024

Breadmaking with purpose

This project is built on simple principles?free nutritious bread to those who lack it. The staff and volunteers appear both passionate and professional as they run sites amid challenging conditions.


img 5/5.0 08, Aug 2024

Real change in action

This isn't just another charity asking for funds?they show what they do. Every update includes photos of bread lines, children receiving meals, and volunteers working. Mercy Bakery truly embodies ?helping without borders.? They offer transparency with monthly updates and real stories. That kind of honesty paired with action is rare. I believe they?re making a real, visible difference.


img 3/5.0 28, Jul 2024

Volunteering details absent

I wanted to visit a bakery site in Pakistan, but couldn?t find volunteer guidelines. Only donation options exist. Sharing local volunteer opportunities would add deeper personal connection.


img 5/5.0 13, Jul 2024

Perfect blend of empathy and execution

Lots of groups try to help, but Mercy Bakery just does it. Their mission is focused, the outcomes are visible, and their growth feels natural. No bells and whistles?just structured compassion. When I see kids with full bellies and parents relieved for a warm meal, I know my donations aren?t wasted.


img 4/5.0 25, Jun 2024

Bread that brings hope

Locations like Sana?a and Kharian appear well organised. Bread quality reportedly stays fresh, volunteers give sincere service, and the charity seems transparent about its mission to reach 28k daily loaves. Really meaningful efforts.


img 3/5.0 06, Jun 2024

Contact line full

Called the office twice; voicemail box was full. Didn?t feel confident lines were maintained.


img 2/5.0 11, May 2024

Volunteer info missing

Wanted hands-on, but site has no volunteering signup. Disappointed I couldn?t get involved physically.


img 3/5.0 19, Apr 2024

Form fields glitchy

Donation form didn?t accept my ZIP code properly. Had to refresh twice.


img 5/5.0 08, Apr 2024

Great impact for hunger

Mercy Bakery feels purpose-driven and result-oriented. By using local supply chains and working with governments, they deliver both bread and economic support.


img 2/5.0 13, Mar 2024

Donation uncertainties

I tried volunteering info form but never heard back. It may be busy, but automated acknowledgment or timeline would help retain volunteer interest. As is, uncertainty risks losing potential supporters.


img 5/5.0 08, Mar 2024

Good balance of heart and data

Mercy Bakery balances compassion with accountability. They make sure their impact is measurable, and they?ve kept up with regular stats and photos. They?ve found that sweet spot where the mission doesn?t get lost in admin. It?s not perfect, but it?s grounded in sincerity and follow-through. Their goal to reach 1 million loaves a month feels very doable.


img 4/5.0 11, Feb 2024

Community-centered aid

Mercy Bakery is locally run in the areas they serve, and that?s a huge plus. They don?t fly in outsiders?they support communities from within. That gives the bakeries more staying power. The volunteers and staff shown in their photos all seem genuinely involved. It?s uplifting to see aid that empowers instead of just handing out.


img 3/5.0 09, Feb 2024

Data is scarce

Monthly reports exist, but I couldn?t find yearly breakdown or expense categories. Want more budget visibility.


img 1/5.0 13, Jan 2024

Communication lag felt

Donated a large sum but had to chase tax receipt emails for weeks. Automated reply address was outdated. Eventually got it after a reminder, but process left donor anxious. More proactive customer support would help ease concerns about admin response rates.


img 4/5.0 02, Jan 2024

Great for regular giving

I always look for nonprofits that show where the money goes, and Mercy Bakery checks that box. From impact reports to pictures and stories from recipients, they give back more than stats?they give perspective. The bread distribution program is structured and seems dependable. I only wish they had more real-time updates or videos from their kitchens.


img 5/5.0 30, Dec 2023

Inspired by their quiet commitment

There?s something about Mercy Bakery that stands out?maybe it?s the quiet way they go about their work without fanfare. I came across them during a humanitarian fundraiser and saw their monthly bread reports. The sheer scale?over 700,000 loaves each month?is astonishing, but what really moved me were the photos of children lined up, smiling for a loaf of bread. They?ve grown from one site in Yemen to many, and even opened up bakeries in Pakistan. Their updates feel honest, and I always feel informed. They don?t send a barrage of emails; just simple updates that show the human impact.


img 2/5.0 26, Dec 2023

More transparency desired

They share monthly outputs, yet initial lack of 501(c)(3) info on some pages raised questions. Only after digging did I find registration number and IRS details buried in replies. That extra step shouldn?t be necessary.


img 2/5.0 06, Dec 2023

Donation form confusing

Buttons say $50, $100, but no option to custom amount easily. Challenging for exact budgeting.


img 3/5.0 17, Nov 2023

Helpful project, needs polish

Mercy Kitchen addition is promising, yet updates on daily meal counts aren?t easy to find. A statistic like ?X meals served per week? would add clarity. Charity seems open but could become more data-driven.


img 2/5.0 03, Nov 2023

Hard to confirm impact

700 k loaves per month claimed, but no current photo gallery or names of partner cities.


img 2/5.0 27, Oct 2023

Overwhelmed staff

Email reply came a week later. They help more but response time needs speeding up.


img 1/5.0 10, Oct 2023

Delayed donor support

Three calls to the Brooklyn office went to voicemail. A standing message or auto-line number would ease anxiety. Charity should match global outreach with basic office responsiveness.


img 4/5.0 07, Oct 2023

Dependable food support

Bread and warm meals from Mercy Kitchen are reliable, especially where hunger is severe. HRD keeps monthly reports and receipts, which reassures donors that funds reach the field.


img 5/5.0 02, Oct 2023

Bread is hope

It?s not just food. When people are in crisis, that warm bread means someone still sees them. Mercy Bakery gives people hope in a form they can taste. I admire how they do it consistently, cleanly, and quietly. There?s something beautiful about a charity that leads with actions over words.


img 4/5.0 15, Sep 2023

Helping families daily

The sheer volume of aid they distribute each month really surprised me. Providing food to thousands daily is no easy task, especially in unstable regions. Mercy Bakery, under HRD, seems to have built trust with local partners and volunteers, which is probably why their impact has grown. They don't just talk about change?they deliver it, one meal at a time.


img 5/5.0 11, Sep 2023

Human-focused charity

Not just numbers: the stories matter. Recipients share relief, parents report grateful tears. HRD combines empathy with clear goals, like expanding kitchens and adding hot meals.


img 2/5.0 08, Sep 2023

Site feels outdated

Mercy Bakery site loads slow and isn?t optimized for reads on mobile. Difficult to scroll impact stats on phone.


img 5/5.0 26, Aug 2023

Not flashy, just effective

Mercy Bakery doesn?t focus on branding or hype. They just do the work. That?s why I trust them. The donations go straight to feeding people. No celebrity endorsements, no huge campaigns?just numbers, faces, and loaves of bread. I appreciate the faith-based values too, though they don?t push any particular message. It?s really just about helping whoever?s hungry.


img 1/5.0 16, Aug 2023

Tax ID hidden

Search for charity ID took time. Should be clearly displayed on home page.


img 1/5.0 03, Aug 2023

Tax letter hassle

Asked for tax documentation after donating. It arrived only after posting complaint on review site. Why wait until then? Donors deserve quicker automatic acknowledgments of charitable status and receipts without follow-up.


img 2/5.0 20, Jul 2023

Website needs work

Although mission is laudable, site navigation is tricky?links to donation receipts often broke, and security warnings popped up in 2021. That experience left me uneasy; a charity should feel secure. Better UX and more reliable links would enhance credibility greatly.


img 5/5.0 18, Jul 2023

Faith-driven service

What I love most is that they let the work speak. There's a calm humility to how Mercy Bakery operates?no aggressive fundraising or guilt tactics. Just facts, photos, and outcomes. Bread lines in Yemen show orderly, respectful distribution. It?s hard not to be moved when you see kids with smiles receiving a basic need many of us take for granted.


img 1/5.0 10, Jul 2023

Security warnings present

Donation link triggered certificate warning early 2021. That shook my confidence despite later fix.


img 4/5.0 23, Jun 2023

Consistent help in tough areas

The fact that Mercy Bakery delivers over 700,000 loaves a month is remarkable. What?s more inspiring is that they focus on the most affected cities in Yemen, where many children go hungry. I've followed their growth and they?ve expanded smartly, including Pakistan now. Their reports and photos reflect genuine outreach. It?s steady, humble work that creates ripples of hope.


img 5/5.0 17, Jun 2023

Consistent and caring

Regular updates from Mercy Bakery show they consistently hit targets (700k+ loaves p/m). It?s comforting to see hungry children and families receive daily food support at scale.


img 3/5.0 09, Jun 2023

Good goal, patchy follow-up

Team clearly cares, and outcomes look positive. Still, follow?up emails on long-term impact missing. I donated, but didn?t receive feedback after initial thank?you. Would appreciate quarterly impact reports.


img 2/5.0 27, May 2023

Updates feel slow

Expansion into Pakistan noted, but progress photos are scarce. Feels like updates lag real happenings.


img 3/5.0 17, May 2023

Solid mission but glitchy tech

The goals (28k loaves daily) are clearly stated, yet updates on expansion into Honduras or Peru appear absent. Social feeds hint at new countries, but website lacks details. Would like more current impact updates.


img 4/5.0 14, May 2023

One of the better run charities

What struck me most was how organized the field sites appear. Locations seem clean and safe, which is huge considering the environment they?re operating in. They?ve grown to over ten locations and are feeding people daily. I?d love if they shared volunteer stories or individual testimonials to make the impact even more real.


img 5/5.0 29, Apr 2023

Faith and food

This is the kind of charity that feels grounded. It?s clearly run with sincerity, and their results show it. Each loaf of bread represents effort, intention, and structure. From their Brooklyn office to the field kitchens in Sanaa, they keep their mission tightly focused. I?ve never had a bad experience donating, and their tax receipts always come quickly.


img 2/5.0 19, Apr 2023

Unclear regional plans

Social mentions new countries, but website doesn?t name them. Without concrete details about planned sites, it's hard to evaluate growth. A roadmap or timeline would be nice to see.


img 5/5.0 11, Apr 2023

Heartwarming initiative

Seeing free bakery outlets in Yemen and Pakistan makes a real diff for those in need. The team seems diligent and the bread distribution numbers?700k+ loaves monthly?are impressive. Don?t often see this level of consistency.


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