MEFA
4.40/5.0
Noah Rodriguez
4/5.0
03, Jul 2025
Informative resources
Their planning guides really helped us get organized with college savings. There?s a lot to read, but once you sit down, it starts to make sense. They clearly care about helping families?not just pushing loans. Could use some video summaries too for folks who prefer visuals.
Aria Hernandez
5/5.0
26, Jun 2025
Easy to navigate
The site was easy to move through. I was able to find the U.Plan details without much effort.
Adam Davis
5/5.0
18, Jun 2025
Solid experience
Everything went smooth from applying to receiving loan funds. No confusion at any point. Pretty solid overall.
Sophie Wong
5/5.0
10, Jun 2025
Trusted advisor feel
They aren?t trying to be flashy. They?re just steady, clear, and trustworthy.
Zachary Wilson
5/5.0
01, Jun 2025
Perfect for planning
Been using MEFA since high school. Helped me plan early, and now I?m debt-free.
Leah Chen
3/5.0
23, May 2025
Mixed thoughts
MEFA?s no-fee loan was what got my attention, but the rate wasn?t as low as I hoped. The paperwork was also confusing and could?ve been explained better. They were helpful on the phone, but it shouldn't take calling to understand basic terms.
Dylan Anderson
5/5.0
14, May 2025
Really good resources
Their blog posts and checklists are useful. I used them a lot for scholarship planning.
Nora Gupta
5/5.0
05, May 2025
Real people helping
Called customer service and got someone who actually knew what they were talking about.
Christian White
5/5.0
26, Apr 2025
Good refinancing terms
Terms were flexible and fit my budget better than federal options. I like that I had choices.
Penelope Sharma
1/5.0
15, Apr 2025
Support hard to reach
Customer service phone was always busy or voicemail. When I did reach someone, they couldn?t provide clear answers and I was left confused. It made the refinancing process really stressful. They should improve their support availability.
Jordan Taylor
5/5.0
06, Apr 2025
No surprise fees
I appreciate that there?s no app or prepayment fees. That?s rare with student loans.
Scarlett Patel
5/5.0
27, Mar 2025
Helped at every step
I was totally new to this stuff but their resources really walked me through things.
Jacob Miller
5/5.0
18, Mar 2025
Good for repeat use
Used MEFA for both my kids now. First time was great, and second time went even smoother.
Ellie Gomez
4/5.0
09, Mar 2025
Great customer support
Called MEFA twice with questions and both times they were really patient. They walked me through all the payment plan options and didn?t rush me. Just wish they had chat support too. Phone is fine, but not always convenient. I?d still use them again.
Ella Martinez
5/5.0
28, Feb 2025
Great communication
They sent updates during the loan process and nothing ever felt like it was left hanging.
Ethan Brown
5/5.0
19, Feb 2025
User-friendly site
Website isn?t flashy but it works. Found what I needed quickly and without extra digging.
Camila Garcia
4/5.0
10, Feb 2025
Fairly easy process
We applied for MEFA?s undergraduate loan and found the process fairly easy. Only thing is, their communication during the final step was a little slow. Other than that, no major complaints. The rate was fair, and it?s nice knowing there?s no extra fees tacked on.
Noah Rodriguez
5/5.0
31, Jan 2025
Good transparency
What you see is what you get. Rates, repayment, all laid out clean. No surprises.
Aria Hernandez
5/5.0
21, Jan 2025
Plan early, stress less
Their early planning tips really reduced my stress. It?s all about starting early and they get that.
Adam Davis
5/5.0
12, Jan 2025
Fast responses
Emailed them about refinancing and got back solid answers within a day. That?s rare these days.
Sophie Wong
1/5.0
01, Jan 2025
Slow and confusing process
The whole application was slow and confusing. I kept getting mixed info from different reps and the online portal didn?t help. It made me anxious and I almost gave up on using MEFA. They need better coordination.
Zachary Wilson
4/5.0
23, Dec 2024
A bit outdated but useful
The tools and webinars MEFA offers are very informative. However, some of their site functions feel like they're from a few years ago. Still, what they lack in tech they make up for in expertise. They?ve been around a while and it shows in their advice.
Leah Chen
5/5.0
12, Dec 2024
Awesome savings option
Got started on the U.Plan prepaid tuition and I liked knowing tuition won?t go up on me.
Dylan Anderson
5/5.0
03, Dec 2024
Family-first vibe
MEFA doesn?t feel like a typical lender. They treat you more like you?re planning for your family?s future.
Nora Gupta
5/5.0
24, Nov 2024
Everything explained
Their videos break stuff down without all the jargon. Helped me decide on which loan term to choose.
Christian White
1/5.0
13, Nov 2024
Confusing paperwork
The forms were complicated and the instructions weren?t clear. I had to ask for help multiple times and still wasn?t sure if I did everything right. It made me second guess using MEFA for future loans. Needs much clearer communication.
Penelope Sharma
5/5.0
04, Nov 2024
Smooth experience
Applied for a MEFA loan for my daughter?s college tuition. No hitches at all. Happy so far.
Jordan Taylor
5/5.0
26, Oct 2024
Great for new parents
As a new parent, their U.Fund 529 was easy to set up and makes me feel like I?m doing something right early.
Scarlett Patel
5/5.0
15, Oct 2024
Reliable support
I?ve contacted them twice with questions about student loans and both times got detailed and polite help.
Jacob Miller
5/5.0
06, Oct 2024
Genuine people
The staff on the phone was polite and explained repayment stuff like I?m not an expert. That matters.
Ellie Gomez
5/5.0
27, Sep 2024
Made me confident
I never understood financial aid before but MEFA resources gave me the confidence to apply and plan.
Benjamin Diaz
3/5.0
17, Sep 2024
Webinars too fast
I tried watching a few of MEFA's webinars but they moved kind of quick. It was a lot of info at once and hard to keep up. Maybe breaking them down into smaller topics would help. I still learned stuff, just needed to rewatch some parts.
Bella Singh
5/5.0
09, Sep 2024
Not pushy at all
I called to ask about savings plans and they didn?t pressure me at all. Just explained options.
Patrick Kim
5/5.0
30, Aug 2024
Good fit for MA folks
Based in MA, but even as out-of-state family, we used their tools with no issues.
Aubrey Ward
5/5.0
19, Aug 2024
Clear info on FAFSA
Their FAFSA guides helped me avoid mistakes I made last year. Step by step stuff actually makes a diff.
Frank Edwards
1/5.0
09, Aug 2024
Missed deadlines because of them
Because of delays and poor communication, I missed a key deadline to lock in my loan terms. It was really disappointing and stressful. I don?t think I can recommend MEFA after this experience.
Addison Rivera
5/5.0
31, Jul 2024
Professional webinars
I joined one of their virtual sessions and it was surprisingly helpful. Presenter answered all the real questions.
Alexander Coleman
5/5.0
20, Jul 2024
Very informative
They put out a lot of free guidance, not just trying to sell you. That made me trust them more.
Zoey Sanchez
4/5.0
10, Jul 2024
Decent private loan
I didn?t know about MEFA until a friend recommended it. Their private student loan had no origination fee, which was a nice surprise. Approval took a few days, not instant, but it was fair. The interest rate was okay?not the lowest but not bad either.
Stephen Carter
5/5.0
01, Jul 2024
Easy refinance
I was able to refinance without any weird fees. The rates weren?t the lowest, but the process was honest.
Lily Myers
5/5.0
22, Jun 2024
Everything in one place
They really have a lot in one spot?loans, webinars, savings plans, and personal help. Good experience.
Kenneth Gray
5/5.0
13, Jun 2024
Parent-friendly tools
As a parent I used their college cost planner and it made things clearer. Didn't feel overwhelmed for once.
Evelyn Bailey
1/5.0
02, Jun 2024
Very slow approval
My loan approval took way too long. I waited weeks with no clear info and it delayed my college plans. I had to call multiple times and still didn?t get proper answers. The whole process felt very unorganized and stressful.
Jeremy Watson
5/5.0
24, May 2024
Straightforward loan
The loan application process was simple and didn?t take much time. I had some questions but the site had FAQs that actually helped.
Chloe Lewis
5/5.0
14, May 2024
Good track record
They?ve been around since 1982 and run by MA legislature. Gives me confidence that they?re legitimate and stable.
Ronald Lee
5/5.0
05, May 2024
Well?organized site
Site navigation is clean. Found tools, articles, webinars easy, though some pages load slow sometimes.
Natalie Cook
3/5.0
25, Apr 2024
Okay experience
I applied for a private loan through MEFA, and while the terms were fine, the process felt clunky. The upload portal didn?t work at first and I had to resend docs twice. Staff was polite though, just wish it was a smoother system.
Timothy Phillips
5/5.0
17, Apr 2024
Reliable fixed rate
Fixed?rate refinance was exactly what I need. No variable stress.
Madison Clark
5/5.0
06, Apr 2024
Easy appointments
Booked 1?on?1 appointment thru their site without hassle. Advisor answered all dumb questions patiently.
Joseph Henderson
5/5.0
28, Mar 2024
Educational mission
Feels like not just lender but educator. They push resources before loan offers. That?s rare.
Mia Brooks
5/5.0
19, Mar 2024
Podcasts insight
Podcast episodes about scholarships were insightful. Good mix of data and stories.
Eric Foster
4/5.0
08, Mar 2024
Well-organized but dense
Their planning webinars were well organized but packed with a lot of info at once. It?s good content, just wish they broke it down a bit slower. Still, I learned way more than I expected. They give families solid info, especially if you?re new to college planning.
Hailey Hall
5/5.0
28, Feb 2024
MA focus helpful
Even tho I?m not in MA, they still serve across US. But love that they have MA?specific programs too.
Anthony Roberts
4/5.0
16, Feb 2024
Helpful but limited hours
Got solid advice from a MEFA advisor, but wish their support hours were longer. Hard to reach someone after work. The help I did get was detailed and not rushed, which I appreciated. Might use their loan services again when my younger son starts school.
Gabriel Russell
5/5.0
15, Feb 2024
Timely info
Got emails about deadlines and updates that helped me stay on top of financial aid. Saved me from missing out.
Grace Turner
5/5.0
07, Feb 2024
Transparent rates
Rates were transparent upfront. No bait?and?switch tricks. Appreciate the clarity even if rate was bit higher.
Zoey Price
5/5.0
06, Feb 2024
Peace of mind
The U.Plan gives me peace knowing tuition won't go crazy. That security is big in today?s world.
Joshua Kelly
5/5.0
29, Jan 2024
Quick refinance
Refinance moved fast?application to fund in weeks. Better than I expected.
Julian Cooper
5/5.0
27, Jan 2024
Great follow-up
After submitting a loan app, they followed up to confirm things and make sure I didn?t forget docs.
Samantha Perry
5/5.0
18, Jan 2024
One?stop shop
Found everything from savings to loans and guidance in one place. Feels less chaotic than searching multiple sites.
Stella Ward
1/5.0
17, Jan 2024
No updates at all
I never got any updates during my loan processing. I had to chase them down to find out what was going on. It was very frustrating not knowing if my application was moving forward or stuck somewhere.
Andrew King
1/5.0
08, Jan 2024
Website kept crashing
The MEFA website was down several times while I was trying to apply. I lost my progress more than once and had to start over. It?s really annoying when you?re on a deadline. They need to fix this ASAP or customers will get fed up.
Samuel Foster
5/5.0
06, Jan 2024
Rates are decent
I compared a few lenders and MEFA?s rates were competitive. I liked that there were no added fees.
Victoria Morris
5/5.0
30, Dec 2023
Good for planners
If you?re proactive planner, they got loads of free resources. You gotta dig in, but it's there.
Nora Kelly
5/5.0
29, Dec 2023
All digital
I liked how the process was all digital. No paper forms or faxes. Just upload and done.
Matthew Price
5/5.0
20, Dec 2023
Friendly reminders
They sent email reminders for FAFSA deadlines and webinars. Kept me from missing stuff.
Joseph Thomas
5/5.0
18, Dec 2023
Great first impression
First time dealing with MEFA and the impression was good. Info was clear, staff helpful, and no stress.
Alexis Cooper
5/5.0
11, Dec 2023
Useful calculators
Loan calculator showed different monthly costs fast. Helps comparing repayment term easily.
Mila Baker
5/5.0
09, Dec 2023
Nothing hidden
There was nothing hidden in the loan terms. Everything was up front and clear. Makes it easier to trust.
Jason Wright
3/5.0
02, Dec 2023
Informative but slow
The info MEFA gives is great, but getting responses to emails took longer than I expected. I was hoping for quicker help with some loan questions. Still got what I needed eventually, just not super efficient. They really could use a live chat or faster followup.
David Adams
2/5.0
30, Nov 2023
Frustrating process
The application took way longer than I expected and kept asking for documents multiple times. Customer service was polite but slow to respond. It felt like the system wasn?t well organized and I had to follow up a lot just to get updates. Not very smooth.
Brittany Russell
5/5.0
21, Nov 2023
Counselor support
My school counselor used their MEFA Institute training. Felt more confident advising students this year.
Chloe Hall
5/5.0
19, Nov 2023
Love the resources
Their checklists and timelines made organizing our college plan a lot easier. Wish more places did that.
Christopher Bell
5/5.0
10, Nov 2023
Flexible terms
Got multiple repayment options for my grad loan. Chose interest?only till job stable?helped a lot.
Daniel Wright
5/5.0
09, Nov 2023
Support was kind
When I was stressed about forms, the staff was super kind and helped me slow down and understand.
Hannah Collins
5/5.0
01, Nov 2023
Helpful podcasts
Listened to their planning podcast. Hosts were honest about pros and cons, not sugar?coating.
Sofia Lewis
3/5.0
31, Oct 2023
Support hard to reach
Tried calling for help during the refinance process but kept getting voicemail. Finally got through after a day or so. Once I spoke to someone, they were helpful, just hard to reach at first. Not terrible, but they need more reliable customer service hours.
Daniel Evans
4/5.0
23, Oct 2023
Good experience overall
We took a MEFA loan for our daughter?s college. Application was straightforward, though there were a few glitches on the upload portal. Still, their support team helped quickly. Monthly payments are predictable, which I really like. Would recommend but they could upgrade their site experience.
Alexander King
5/5.0
21, Oct 2023
Works for long term
U.Fund is something I?ve had since my kids were toddlers. Easy to manage and great tax benefits.
Ashley Parker
5/5.0
12, Oct 2023
No fee was nice
Zero origination or application fees saved me some cash. Other lenders suck with hidden charges.
Elizabeth Green
5/5.0
11, Oct 2023
Feels trustworthy
With state backing and no pressure sales, it just felt more trustworthy. I?m glad we went with them.
Kevin Scott
5/5.0
03, Oct 2023
State trusted
Feels legit cause it?s run by state. Been around since 1982 so I trust them more than random lenders.
Michael Scott
5/5.0
01, Oct 2023
Very responsive
Emailed support and they got back to me same day. Answered everything, even the small stuff.
Grayson Nelson
5/5.0
25, Sep 2023
Immediate decision
Applied for their private student loan, got instant decision when application complete. Less waiting than expected.
Evelyn Hill
4/5.0
23, Sep 2023
Good for planners
If you're someone who likes to plan early, MEFA is worth looking into. I set up both U.Plan and U.Fund for my two kids. It took some reading to understand the difference between them, but now I feel a lot more in control of college costs.
Audrey Peterson
4/5.0
14, Sep 2023
Lots of information
MEFA offers a ton of guidance about financial aid and planning. I joined two webinars and both had useful insights. Sometimes felt a little info-heavy, but better too much than too little. I?ve bookmarked a few of their guides to come back to later on.
Lucas White
5/5.0
13, Sep 2023
Webinars are gold
Every webinar I joined had helpful, clear info. I even watched a few again later to catch more tips.
Luke Roberts
5/5.0
04, Sep 2023
Disability savings
Opened Attainable account for my younger brother who has special needs. Glad they included that option. It?s thoughtful.
Harper Lee
5/5.0
03, Sep 2023
Real guidance
Talked to someone who walked me through all options. Not just MEFA ones. That meant a lot to me.
Leah Collins
5/5.0
27, Aug 2023
Missed something
I missed some webinar recordings but their resource archive is good so caught up later. Articles also well written but had few typos.
Elijah Taylor
4/5.0
24, Aug 2023
Loan terms are flexible
I liked that MEFA had a few repayment choices. I went with interest-only while I got settled in my first job. Took a bit to understand how it all works, but their reps explained it clearly. The paperwork could be less confusing, though.
Carter Evans
4/5.0
17, Aug 2023
Good 529 option
I started a 529 U.Fund account for my daughter. Setup was pretty quick, though the website felt dated in places. Still, the tax benefits are solid and I like how you can contribute online anytime. Wish it had a mobile app or something easier on the go.
Amelia Davis
5/5.0
14, Aug 2023
Focused on education
They?re more focused on educating families than just selling you loans. I noticed the difference.
Ellie Hughes
5/5.0
06, Aug 2023
U.Plan peace
Locked on prepaid tuition with U.Plan ? knowing tuition won?t balloon is such relief. Few clicks, good peace of mind.
James Jackson
2/5.0
04, Aug 2023
Outdated website issues
Their website was really hard to navigate and some pages wouldn?t load properly. I wasted quite a bit of time trying to upload my forms. They should seriously update the site cause it felt frustrating and made the whole loan process more stressful than needed.
Wyatt Long
5/5.0
26, Jul 2023
Stable repayment
Fixed?rate plan gives me peace?no surprises. Monthly payments steady. Life?s less stressful that way.
Isabella Parker
5/5.0
24, Jul 2023
Great student loan
Took out a MEFA student loan and had no issues. Good interest rate and no origination fee.
Stella Bell
2/5.0
15, Jul 2023
Support was lacking
When I needed help with refinancing questions, I found it hard to reach anyone. The phone often went to voicemail and emails took days to get answered. I got some info eventually but felt like I was left hanging for too long. Needs better support.
William Moore
5/5.0
12, Jul 2023
Stress-free
MEFA made college financial planning way less stressful. It felt more manageable after using their tools.
Sebastian Russell
5/5.0
05, Jul 2023
Friendly staff
Had a one?on?one with college plan expert over zoom. They listened and gave real actionable steps. Not pushy, just helpful.
Ava Miller
5/5.0
04, Jul 2023
Well explained info
Their documents are plain-English, which helped me a lot. I don?t always get finance talk, but this was clear.
Nora Price
1/5.0
27, Jun 2023
Poor communication
I tried to get updates on my loan status but nobody returned my calls or emails. I felt ignored and frustrated. It took weeks just to get a simple answer. This kind of customer service is unacceptable, especially when dealing with important financial stuff.
Oliver Thompson
1/5.0
25, Jun 2023
Fees not clearly explained
I found out about some fees only after signing the loan agreement. It felt like they hid that info or didn?t explain it well. I don?t like surprises like that especially on financial contracts. It left a bad taste.
John Cooper
5/5.0
17, Jun 2023
Refinance win
Refinanced my old student dept with them?rate dropped by a few % points. No prepayment penalty was huge plus.
Charlotte Smith
5/5.0
14, Jun 2023
Quick process
Got through the loan app process faster than expected. No delays or weird steps. Just worked.
Penelope Ward
5/5.0
08, Jun 2023
Webinar saved me
Attended their FAFSA 101 webinar and finally understood complicated stuff. Presenter was patient with dumb questions lol.
Mason Williams
5/5.0
04, Jun 2023
Customer-first feeling
The way they responded to my emails made me feel like they care more about families than just numbers.
Theodore Foster
5/5.0
30, May 2023
Solid loan option
Took a look at their fixed?rate undergrad loan. No origination fee was refreshing and rate seems reasonable. Application decision was quick too.
Abigail Jones
5/5.0
24, May 2023
Worked for our family
Used MEFA for both savings and a student loan. Happy with how it all worked out. No complaints.
Zoey Kelly
4/5.0
19, May 2023
Refinancing went smooth
I refinanced a private student loan through MEFA and the process was mostly smooth. It took a bit longer than I thought, but customer support stayed responsive. Rate was decent and no fees made it attractive. Overall, I?d say it was a smart move.
Liam Johnson
3/5.0
13, May 2023
Good effort, dated site
I like that MEFA tries to provide solid resources, but their website feels old and slow. Some links didn?t load properly and the layout is kinda cluttered. I eventually found what I needed, but not without some frustration along the way.
Owen Thomas
5/5.0
07, May 2023
529 plan ding
Started the U.Fund 529 thru MEFA for my niece. Love that it works for schools anywhere, not just MA. Tax savings is nice?ish touch.
Ella Martinez
5/5.0
03, May 2023
No pressure loan talk
Didn?t feel pressured when asking about loans. They just laid out the facts and let me choose.
Luna Baker
4/5.0
28, Apr 2023
Solid help with FAFSA
The webinar they did on FAFSA helped me understand what forms were needed. Still a bit overwhelming overall, but their breakdown was super useful. I did wish they had more follow-up examples, but it was definitely worth the time. Their site has good resources too.
Ethan Brown
5/5.0
20, Apr 2023
Straight answers
Called them with a few questions and got honest, straight answers. Felt like they actually listened.
Gabriel Adams
5/5.0
15, Apr 2023
Helpful calculators
Their loan and savings calculators helped me plan budgets better. I messed up some input at first but support was chill walking me thru it.
Camila Garcia
5/5.0
06, Apr 2023
Helpful videos
The short videos on their site helped me understand my options better than most articles I read.
Layla Hall
5/5.0
02, Apr 2023
Clear guidance
Wanted help with FAFSA and college savings. MEFA?s webinars and tools made it easy. I kinda dropped a question in chat and got helpful, real?world advice. Feels like someone knows what they?re doing.
MEFA
Address
60 State Street, Suite 900
02109
Boston
United States
Website
mefa.org
Email
collegeplanning@mefa.org
Telephone
(800) 449-6332
