Lobster Order
3.53/5.0
Destiny Sowah
3/5.0
19, Jul 2025
Mixed Feelings Overall
Lobsters arrived in good condition, but taste was hit or miss. Two were sweet and fresh?tasting, but one had odd aftertaste and odd texture. Customer service responded politely but couldn?t replace the single bad one. Price is high for inconsistent results. Could be a one?off poor product or handling. Would only order again with lower cost or improved quality consistency.
Jack Morris
4/5.0
04, Jul 2025
Lobster Night Done Right
Baseline expectations met and exceeded. Lobsters were large enough for a satisfying meal, and even claws were well?filled. Packaging kept them cold, and a splash of seawater included helped keep lobsters healthier. Guide in box suggested dipping butter recipe too. Only minor quirk: a few tiny shell shards in claw meat. Otherwise, flavor was bright and satisfying. Will order again with more attention to shell prep.
Cole Gauthier
2/5.0
21, Jun 2025
Big Expectations, Small Result
The website promised restaurant?grade lobsters, but the ones delivered were pale and noticeably small. Shells cracked in odd spots when boiling?not clean cuts. Meat had a mushy consistency that didn?t match prior experiences. Delivery was late by a day, with no tracking updates. Customer support finally replied after three follow?ups but offered only a 20% discount on a future order?no offer to collect bad product or refund. Felt more frustration than enjoyment. Lobster nights deserve better than this sloppy service.
Gabriella Russo
5/5.0
02, Jun 2025
Restaurant?Quality at Home
Family enjoyed a restaurant?style meal thanks to Lobster?Order. Delivery arrived on time, lobsters were alive and well?packaged. Preparation guide was clear?cooking was easy and fun. The flavor was rich, sweet and consistent across tails and claws. Even beginners in seafood cooking would feel confident. Service updates throughout shipping made confidence level high. Cleanup was easy too, thanks to included instructions. Overall, an elevated dining experience without stepping out.
Elijah Khan
2/5.0
15, May 2025
Inconsistent Seafood
Ordered four lobsters: two were tasty, two felt stale. Not acceptable for premium pricing.
Jasmine Garcia
5/5.0
05, May 2025
Five Star Home Dining
As someone who often dines out, I was skeptical about getting that quality at home. Lobster?Order nailed it. Packaging preserved live lobsters in excellent condition. Cooking guide in box was easy, result was tender, flavorful meat in tail and claws. Butter sauce recipe included elevated the dish further. Felt like expert meal without restaurant price. Will definitely lean on this for future special occasions.
Caleb Hayes
4/5.0
25, Apr 2025
Very Good Quality
Lobsters arrived right on time and frozen tight. Meat texture was excellent but a couple of legs looked bent. Still, taste and experience exceeded expectations. Would use again.
Harper Lewis
4/5.0
12, Apr 2025
Great Home Seafood
Lobster?Order delivered exactly what we hoped: green?lit taste and easy cooking. Packaging was secure, instructions decent. Meat tasted fresh and looked appetizing. Price was a bit high, but quality backed it.
Ethan Taylor
4/5.0
09, Mar 2025
Satisfactory Purchase
Pretty okay? arrived alive and cooked well. But meat could?ve been sweeter.
Courtney Phillips
3/5.0
24, Feb 2025
Taste Not Up to Hype
Service itself was fast, but flavor left much to be desired. Lobsters were smaller and lacked sweetness I expected. Some tails were firm, but claws were almost tasteless. Packaging kept cold but didn?t prevent slight freezer burn. Call quality fluctuated across pieces. Not horrible, but not at the level described online. Would hesitate before ordering again. Might try lower grade or smaller portions next time.
Hazel Hall
5/5.0
07, Feb 2025
Elegant Dinner Delivered
Sought an elegant dinner option without going out. Lobster?Order delivered: lobsters were plump and healthy, packaging professional. Preparation guide made cooking easy even for novices. Meat was delicate and tasty. Felt luxurious at home. Strong value compared to dining out.
Faith Green
3/5.0
28, Jan 2025
Middle?of?the?Road
Decent meal, but didn?t wow. Texture sometimes chewy. Packaging and shipping were fine.
Carter Wilson
4/5.0
16, Jan 2025
Good Value Seafood
Noticed pricing was fair compared to local market. Quality didn?t disappoint?lobster was fresh and had proper flavour. A minor delay in delivery, but still enjoyable.
Christian Moreau
4/5.0
31, Dec 2024
Tasty Ocean Treat
Nice lobster, nice experience. Packaging was sturdy, shipping was quick. Only gripe: cooking time suggestion could be improved. Even so, taste was excellent.
Gianna Esposito
5/5.0
09, Dec 2024
Perfect For Date Night
Wanted something special at home. Lobster?Order didn?t disappoint. Live lobsters arrived active, packaging was secure, step?by?step cooking guide in packaging was super helpful. The result: juicy, sweet meat with minimal fuss. It felt like fine?dining at the kitchen table. Presentation was impressive?shells bright red, meat flaky. Cleanup instructions were helpful too. A fantastic treat.
Emma Scott
3/5.0
27, Nov 2024
Average At Best
Taste was mild, texture slightly rubbery. Packaging good, but product wasn?t special.
Delilah Jackson
2/5.0
12, Oct 2024
Shipping Issues Ruined Order
Delivery partner left box by door in hot sun for hours. By the time I got home packaging was warm and lobsters dead. I paid extra for next?day service, but no one checked on delivery timing. No refund or replacement offered. Support replied: ?Sorry, can?t help?. It?s their logistics partner?they should be accountable. My plans for celebratory dinner were ruined.
Isabella King
5/5.0
04, Oct 2024
Unforgettable Dinner Quality
For our anniversary, we wanted a splashy dish, and Lobster?Order delivered spectacularly. Lobsters arrived live and lively. Packaging had gel?ice packs and at no point did temperature rise. Cooking took about 12 minutes each tail. Meat was succulent, buttery, and sweet?not fishy. Every bite felt restaurant quality. Presentation was stunning. Went beyond expectations for home cooking. Communication from company was clear; tracking updates were precise. Felt pampered without stepping into a restaurant. A five?star at?home splurge.
Brianna Weber
4/5.0
19, Sep 2024
Great Seafood Experience
Family dinner felt fancy thanks to Lobster?Order. Meat was firm and sweet. A few claws were small, but overall value was solid. Customer service answered questions quickly. Good experience overall.
Finnian Singh
3/5.0
09, Sep 2024
Fine For Casual
Acceptable for casual eat?in night. Not luxury quality but okay value.
Connor Brown
2/5.0
02, Aug 2024
Customer Service Unhelpful
Quite frustrated after spending over $200. Lobsters arrived alive but died within hours before cooking. Despite following guidelines, both were stiff and smell was off. Photo evidence sent but reply came a week later asking for more info. Final offer: 10% coupon. Extremely inadequate. Cooking something questionable just for a token discount feels insulting. High hopes crushed by indifferent service?left with no confidence in Lobster?Order anymore.
Eva Rodriguez
3/5.0
06, Jul 2024
Mixed Quality
Half the lobsters were delicious, half felt tough. Shame about inconsistent cooking results.
Hannah Young
5/5.0
29, Jun 2024
Impressively Good
Ordered for a small party and everything went off well. Lobsters were sizable, and the meat quality stood out. Everyone commented on flavor. Even shells looked picture perfect. Guide included tips for cracking claws efficiently?nice touch. Worth every penny.
Carly Henderson
5/5.0
19, Jun 2024
Enjoyed Every Bite
Friends raved about the lobster during our cook?along night. The shells cracked easily, and the meat stayed tender. A pleasant experience from ordering to eating.
Henry Allen
5/5.0
28, May 2024
Extraordinary Luxury Meal at Home
Surprised by how well Lobster?Order executed everything?from ordering on website to plate on dinner table. Lobsters were shipped live in strong packaging with temperature indicators to ensure freshness. Step?by?step guide in box made cooking easy; within 30 mins we served juicy, sweet lobster worthy of a fine dining restaurant. Claws were meatier than expected, and texture was spot?on?firmer than supermarket frozen lobsters. Customer service kept us updated via email with tracking info and arrival estimate. Cleanup tips helped reduce stress after. It truly felt like a curated luxury meal at home without dining out. Will definitely reorder for anniversaries and big family dinners.
Daniel Papadopoulos
2/5.0
05, May 2024
Misleading Size Claims
Advertisement showed 2?3 pounders, but what arrived were under 1.5 pounds each. Despite being alive, their size was plainly smaller. Cooking didn't help?they tasted okay but portions were lacking for a main course. Not good value for what I paid. I wanted the big show?stopper lobsters but got average sized ones. Customer service said size range was approximate?felt more like an excuse than explanation.
Felix Sharma
2/5.0
18, Apr 2024
Couldn?t Justify Price
Service was smooth, but lobsters felt overpriced for the portion and taste.
Cody Jensen
1/5.0
11, Mar 2024
Quality Fell Short
Ordered two live lobsters but received ones that looked less active and smaller than shown online. Packaging was flimsy, which allowed partial thawing during transit. Despite following cooking instructions, the meat texture came out rubbery and slightly off?flavored. Reached out to customer service but received a template email offering a refund only on the shipping cost, not for poor quality product. Felt the effort to cook went to waste and budget was lost. A single refund email isn?t enough when the whole meal went wrong?would expect better care for live seafood.
Jason Perez
5/5.0
03, Mar 2024
Exquisite at?Home Feast
Celebrated parents? anniversary with this order. Delivery happened just as planned. Ridged insulation kept everything fresh. Cooking guide advised gentle steaming; after 15 mins lobster meat was perfect. Flavor was sweet, just salty enough. Shells looked clean and vibrant red. Family praised the whole experience, especially ease of cooking and plating. Would recommend for anyone wanting a luxury look?and?feel evening without dining out.
Eleanor King
2/5.0
26, Feb 2024
Not Up To Standard
One lobster was great, the other had odd texture. Underwhelming taste overall; wouldn?t order for special occasions again.
Hayden Parker
5/5.0
14, Feb 2024
Best Cooking Experience
Cooking wasn?t intimidating thanks to helpful guide. End result was succulent lobster with nice tone of sweetness. Friends were impressed?said it felt like restaurant meal. Packaging sturdy; temp control was excellent, as promised. Highly satisfied repeat customer.
Ella Martinez
1/5.0
11, Jan 2024
Too Many Issues
Delivery was late and lobsters weren?t fresh. Customer support slow to respond.
Jade Roberts
5/5.0
05, Jan 2024
Service and Seafood Delight
From placing order to enjoying the meal, the process felt curated. Site was easy to navigate. Live tracking kept us informed. Packaging included ice packs, temperature patch, and cooking guide?very professional. Cooking results: juicy tails and claws, great taste, zero fishy smell. Butter recommendations were expert. Customer support helped with cooking time for altitude above sea level! Makes a noticeable difference. Highly impressed.
David Stone
1/5.0
16, Dec 2023
No Refund for Bad Lobster
First time ordering?and last. Lobster arrived with cracked shell and grey meat, clearly not fresh. The smell made me reject cooking entirely. Asked for full refund, but was granted only shipping reimbursement. Felt they prioritized profit over satisfaction. Not worth arguing; just disappointing and wasteful. Wish there was stricter quality control before shipping pricey live seafood.
Isaac Hall
4/5.0
01, Dec 2023
A Memorable Gourmet Experience
Friends and I hosted a seaside themed evening with Lobster?Order as centerpiece. Delivery was perfectly timed; packing included a reusable cooler bag and strong insulation. Cooking instructions were easy to follow, and results satisfied novices and seafood lovers alike. Lobsters were juicy and meaty, with that sweet ocean flavor. A couple pieces had slight shell fragments but nothing serious. Customer support answered a billing question promptly. Overall, an impressive gourmet experience delivered to our door.
Cameron Koul
5/5.0
29, Nov 2023
Excellent Gourmet Meal
A great choice when craving seafood. Each lobster came well-packaged and precooked perfectly. Presentation was gorgeous, and flavor was rich without being overcooked. Restaurant at home!
Grace Walker
4/5.0
12, Nov 2023
High Quality Seafood
This company knows seafood. Lobsters felt premium?meat was firm and flavorful. No strong fishy taste. Packaging kept them fresh and cold, with plenty of ice packs. Cooking process was straightforward and results were pleasing. A small delay in shipping, but company notified me in advance. Worth the little wait.
Colin Murphy
1/5.0
26, Oct 2023
Packaging Disaster
Packaging was a total failure?the styrofoam box was crushed and wet, and water spilt onto the label. One lobster was broken in half, the other had discolored meat. Thawed at room temperature by the time it arrived. Tried to rid it of sea smell but couldn?t. Contacted support with pictures, but heard nothing back. No apology, no offer to replace. Felt ignored and ripped off. Live seafood means trust in transport; that trust was broken here. Won?t use again unless they overhaul their shipping methods.
Fiona Goldberg
1/5.0
03, Oct 2023
Poor Taste
Lobster meat tasted off in parts, like old stock. Won?t repeat until they up quality.
Emily Williams
4/5.0
25, Sep 2023
Decent But Pricey
Quality was decent, but cost was high. A couple smaller lobsters didn?t justify price.
Jayden Nelson
4/5.0
21, Sep 2023
Nearly Perfect Meal
Quality of lobsters was excellent?meat was firm and sweet. Packaging and prep felt professional. My only nitpick: ice packs shifted during transit, so some ice melted. Still kept cold enough. Cooking guide suggested seasoning?on?shell tip?worked wonderfully. Just need a better internal packaging hold. Otherwise 5 star experience.
Chloe Martin
5/5.0
09, Sep 2023
Simply Wonderful
The lobsters were huge and tasted sweet. Instructions were foolproof. Portion size was generous?enough for two dinner courses. Great service and product.
Delaney Toure
4/5.0
06, Sep 2023
Excellent Taste
Arrived alive and in good shape. Cooked per instructions, taste was wonderful. Texture slightly more tender than expected?but in a good way. Nice experience with no hassle.
James Cook
4/5.0
30, Aug 2023
Quality That Matches Price
Lobsters looked exactly like photos?plump and fresh. Packaging had helpful temperature needle, so confidence stayed high till arrival. Cooking guide included timing and safety tips. Meat texture was a sweet success. One claw was slightly under?meat fill but not significant. Otherwise, quality matched price point. Overall a well?executed seafood meal at home.
Eli Robinson
3/5.0
28, Aug 2023
Could Be Better
Packaging worked, but some claws were dry. Meat was okay, but not lovely sweet flavor.
Harry Brown
5/5.0
12, Aug 2023
Festive Feast
Used Lobster?Order for holiday dinner. Service delivery windows were accurate, lobsters shipped live and large. Instructions in box were complete, steps straightforward. Flavor was sweet and meat texture perfect. Cleanup tips saved mess. A very satisfying holiday treat!
Brooklyn Ndlovu
5/5.0
04, Aug 2023
Delicious and Simple
Received lobsters quicker than expected. Cooking guide in the box was clear, and the end result was juicy and flavorful. Perfect for our anniversary at home. Highly satisfied!
Claire Wright
5/5.0
15, Jul 2023
Memorable Dinner
Created a memorable date?night at home. Lobster quality was top notch with juicy, delicate meat. Customer support confirmed shipping updates too. A smooth experience.
Gabriel Adebayo
4/5.0
11, Jul 2023
Great Celebration Meal
Celebrated a birthday at home using Lobster?Order. Packaging was sturdy and shipping updates were accurate. Tails and claws were generously sized with firm texture and a pleasant ocean?fresh taste. A minor issue: a small crack in the plastic?but prize product inside stayed fine. Worth the splurge. Customer service answered a small query fast, making the experience smooth. Would order again.
Dylan Clark
3/5.0
20, Jun 2023
Just Okay Lobsters
Some pieces tasted awesome, others a little bland. Portions varied even within same order. Shipping was fine, but quality control seems hit?and?miss.
Jackson Rodriguez
5/5.0
06, Jun 2023
Fantastic Deluxe Dinner
This was our third order. Each time, live lobsters arrive healthy, packaging is tight, and everything stays cool through delivery. Cooking guide evolves too?this time included whisking tips for drawn butter, which elevated taste even more. Texture of meat was always tender with a slight ocean sweetness. Family and guests commented on high quality. Very happy with consistent performance.
Eric Thomas
2/5.0
30, May 2023
Overhyped Experience
Expectation was high but result was mediocre. One lobster tasted fine, the other lacked flavor.
Brandon Kowalski
5/5.0
09, May 2023
Fresh and Tasty
Delivery was prompt and lobsters tasted remarkably fresh. Packaging kept everything cold, and the boiling instructions were easy to follow. Didn't expect such quality for the price?pleasantly surprised. Will probably order again for special occasions!
Evelyn Hill
2/5.0
21, Apr 2023
Lukewarm Feedback
Nothing tasted bad, but nothing was great either. Disappointed in overall quality.
Cooper Baker
1/5.0
06, Apr 2023
Thawed Before Arrival
Scheduled next?day delivery but package arrived two days late and half?thawed. Lobster meat started leaking into the box. Texture looked odd?some bits looked dry while others soggy. Attempted salvage by cooking carefully, but taste was uneven: some sweet, some weirdly bland. Submitted ticket that was closed with an automated apology. No refund. Felt cheated by cost vs result. Next time I?ll just go local.
Lobster Order
Address
1207229660
5 Freedom Rd
04286
Scarborough
United States
Website
lobsterorder.com
Email
info@lobsterorder.com
Telephone
