144 reviews found
img 5/5.0 16, Jul 2025

Smooth Process

The process was smooth and hassle-free. I felt supported every step of the way.


img 5/5.0 12, Jul 2025

Quick Processing

My claim was processed quickly, and I was kept informed throughout the entire process.


img 5/5.0 09, Jul 2025

Helpful Team

The team was helpful, answering every question patiently and thoroughly.


img 1/5.0 04, Jul 2025

Never Got What Was Promised

They promised quick service but nothing was done on time. I never got what I was told I?d receive. Very disappointing.


img 5/5.0 01, Jul 2025

Easy to Navigate

The online platform was easy to navigate and manage my policy.


img 3/5.0 24, Jun 2025

Helpful Agents, But Waiting Was Hard

The agents were helpful and polite but the waiting was tough. Long hold times and delayed emails made the experience less smooth. I?d like to see faster communication.


img 5/5.0 19, Jun 2025

Friendly Staff

The staff was friendly and made the insurance process less daunting.


img 5/5.0 13, Jun 2025

Customer-Oriented

They truly put customers first, making sure I was happy with my coverage.


img 5/5.0 08, Jun 2025

Easy and Fast

The whole experience was fast and easy. I got my coverage quickly without any hassle or confusing terms.


img 5/5.0 02, Jun 2025

No Surprises

I appreciated that there were no surprises in fees or coverage details.


img 1/5.0 28, May 2025

Rude Customer Service

When I reached out for help, the customer service was rude and dismissive. I felt like my questions were not important to them. Definitely would not recommend.


img 3/5.0 23, May 2025

Satisfied But Would Expect More Speed

I?m satisfied with the insurance, but I would expect faster service and more proactive communication. Sometimes I had to chase for info, which was annoying.


img 3/5.0 18, May 2025

Friendly Staff, Slow Process

The staff was friendly and tried to help, but the whole process moved slow. I wasn?t happy with the wait times for paperwork and claim processing. It just felt like things could have been handled quicker.


img 2/5.0 09, May 2025

Hard To Get Help When Needed

When I needed help, it was very hard to get through to the support team. Long hold times and unclear info didn?t help at all. Very disappointing experience.


img 3/5.0 06, May 2025

Coverage Okay, Needs Better Follow-Up

The coverage is okay for what I need, but I wish there was better follow-up during claims. I often had to initiate contact to check on progress. That made the experience less pleasant.


img 5/5.0 27, Apr 2025

No Hidden Fees

I appreciated the transparency in pricing. There were no hidden fees or surprises.


img 2/5.0 18, Apr 2025

Lack of Transparency

I didn?t feel the company was very transparent about fees and coverage limits. This lack of clarity made me uncomfortable.


img 5/5.0 13, Apr 2025

Clear Documentation

The documentation was clear and easy to follow.


img 5/5.0 10, Apr 2025

Reliable and Helpful

I felt really supported through the whole insurance process. The team was helpful and patient when I had questions, which made everything easier to understand.


img 2/5.0 01, Apr 2025

Difficult To Understand Policies

The policies are written in a way that?s hard to understand. Customer service didn?t do much to clarify, which was frustrating.


img 5/5.0 29, Mar 2025

Good Communication

The communication was clear and consistent throughout my interaction with the company.


img 4/5.0 23, Mar 2025

Helpful Agents, Slightly Long Wait Times

The agents I spoke with were helpful and knowledgeable. Sometimes the hold times on the phone were longer than I liked, which was the only downside. But once I got connected, they made sure I understood everything. The coverage suits my needs well.


img 5/5.0 16, Mar 2025

Comprehensive Coverage

Covered Insurance provided comprehensive coverage options, ensuring all my needs were met.


img 5/5.0 11, Mar 2025

Highly Recommend

I?d recommend Covered Insurance to friends because they genuinely care about customers.


img 1/5.0 04, Mar 2025

Long Wait Times, No Solutions

I waited forever on the phone and never got a real solution to my problem. It was a total waste of time and energy.


img 5/5.0 27, Feb 2025

Efficient Service

Service was efficient and everything was done in a timely manner.


img 5/5.0 21, Feb 2025

Helpful Guidance

I appreciated the guidance I received when choosing the best coverage for my needs.


img 5/5.0 17, Feb 2025

Very Satisfied

I'm very satisfied with the level of service and coverage provided.


img 5/5.0 12, Feb 2025

Peace of Mind

Knowing I have reliable coverage gives me peace of mind every day.


img 4/5.0 04, Feb 2025

Convenient Service, Needs More Follow-Up

The service was convenient and easy to use. But I would like to see more regular follow-up communication, especially during claims. I had to reach out a couple of times to get updates. Otherwise, the coverage options and rates were fair.


img 5/5.0 30, Jan 2025

Consistent Service

I've received consistent service, and my needs have always been met promptly.


img 3/5.0 19, Jan 2025

Claims Handled, But With Some Frustration

My claim was eventually handled, but it wasn?t without frustration. The process felt slow and I often had to follow up. The coverage worked fine in the end but the experience could be better.


img 5/5.0 14, Jan 2025

Timely Assistance

I received timely assistance when I needed it most. Their team was there for me.


img 3/5.0 09, Jan 2025

Average Experience, Communication Lacking

My experience was average. I had trouble getting timely communication about my claim status, which made it stressful. The coverage itself is okay but the lack of updates was a downside.


img 5/5.0 05, Jan 2025

Good Communication

Communication was consistent and clear from start to finish.


img 4/5.0 31, Dec 2024

Responsive Support, Small Communication Gap

The support team was responsive and helpful. I just felt sometimes I had to wait a bit too long for callbacks or emails, which was a little frustrating. Besides that, the claim process went smoothly and I?m satisfied with my insurance coverage.


img 2/5.0 20, Dec 2024

Coverage Fine, Service Not

The coverage was okay but the service was really bad. The support was hard to reach and I was left waiting for weeks without answers.


img 5/5.0 17, Dec 2024

Prompt and Efficient

The process was prompt and efficient without unnecessary delays.


img 5/5.0 11, Dec 2024

Excellent Customer Service

Customer service was excellent?friendly, patient, and knowledgeable. They made the whole experience positive.


img 5/5.0 05, Dec 2024

User-Friendly Platform

The online platform was user-friendly, making it easy to manage my policy.


img 5/5.0 25, Nov 2024

Helpful Resources

The educational resources helped me learn more about insurance and made decisions easier.


img 4/5.0 16, Nov 2024

Professional Help, Slightly Complicated Process

The agents were professional and answered all my questions well. The only thing was the overall process felt a little complicated and took longer than I expected. But I appreciate the help and feel good about the coverage I got in the end.


img 4/5.0 11, Nov 2024

Very Professional, Some Process Delays

The representatives were professional and patient during my calls. The only downside was some delays in paperwork processing which caused some waiting. I?d give 5 stars if the process was quicker, but I feel the service was overall trustworthy and the coverage good.


img 5/5.0 07, Nov 2024

Helpful Advice

The advice I received helped me understand what I really needed in a policy.


img 5/5.0 01, Nov 2024

Helpful Advice

The agent offered valuable advice on selecting the right coverage for my situation.


img 4/5.0 30, Oct 2024

Fair Pricing, Needs Better Communication

I think the pricing is fair for the coverage provided. However, I noticed communication could improve, especially about claim status and paperwork requirements. I had to follow up multiple times, which was a bit stressful. Aside from that, the team was friendly and helpful.


img 4/5.0 28, Oct 2024

Solid Coverage, Slight Confusion

The coverage options seem solid and fit what I wanted. I had some confusion at first about the deductibles and limits, but the agents helped me figure it out. A little clearer info upfront would make it easier. But I?m satisfied with how things turned out.


img 5/5.0 18, Oct 2024

Smooth Claims

Claims were processed smoothly without any unexpected complications.


img 5/5.0 12, Oct 2024

Trustworthy Provider

I feel confident in my coverage with Covered Insurance. They have a reputation for reliability.


img 5/5.0 04, Oct 2024

Easy to Understand

The insurance options were explained in a way that was easy to understand, even for someone new to insurance.


img 5/5.0 23, Sep 2024

Trustworthy Company

I trust this company to have my back when it matters most.


img 4/5.0 17, Sep 2024

Clear Explanations, Slightly Slow Process

The explanations about policies were clear and easy to understand. I just wish the whole process would have been faster. Some parts took longer than I expected, but in the end, I got what I needed. The team was professional and friendly throughout.


img 5/5.0 13, Sep 2024

Consistent Service

The service has been consistent and dependable every time I?ve needed them.


img 5/5.0 09, Sep 2024

Fast and Reliable

I was surprised at how fast and reliable their service was. My claim was handled efficiently without any delays.


img 5/5.0 04, Sep 2024

Professional Advice

The advice I received was professional and helped me make informed decisions.


img 5/5.0 25, Aug 2024

Flexible Options

I appreciated the flexible options that allowed me to tailor my coverage.


img 5/5.0 19, Aug 2024

Simple to Use

The website and tools were simple to use and navigate.


img 5/5.0 13, Aug 2024

Clear Explanations

The explanations of the policies were clear and easy to understand, even for someone new to insurance.


img 2/5.0 09, Aug 2024

Frustrating Communication and Delays

Communications were frustratingly slow and sometimes I got no reply at all. The delays in claims made the whole experience stressful. Would not recommend unless they fix this.


img 1/5.0 03, Aug 2024

Terrible Communication and Delays

The communication was terrible. I never knew what was going on with my claim and had to keep chasing for updates. It felt like nobody wanted to help me.


img 2/5.0 28, Jul 2024

Unorganized and Slow

The whole process felt unorganized and slow. I didn?t get clear answers and had to repeat myself multiple times to different agents.


img 2/5.0 21, Jul 2024

Unclear Policies and Slow Service

The policy details weren?t explained well and it took too long to get my questions answered. The customer service seemed overwhelmed and not very organized. I?m disappointed.


img 2/5.0 17, Jul 2024

Long Delays and Little Support

I experienced long delays on my claim and very little support from the team. It felt like they were ignoring my concerns.


img 5/5.0 07, Jul 2024

Supportive Team

The team was supportive and guided me through the insurance process with ease.


img 5/5.0 05, Jul 2024

Reliable Coverage

I feel secure knowing I have reliable coverage with them.


img 5/5.0 30, Jun 2024

Great Support

The support team was great in assisting me whenever I needed help.


img 3/5.0 27, Jun 2024

Decent Coverage, Slow Communication

The coverage options are decent enough, but communication was slower than I expected. I had to follow up several times to get updates on my claim, which was frustrating. The staff was polite but the wait times made the experience less pleasant overall.


img 5/5.0 18, Jun 2024

Very Helpful Team

The team was very helpful throughout the entire process. They answered all my questions and made sure I understood everything clearly.


img 1/5.0 13, Jun 2024

Extremely Slow and Unhelpful

I was really disappointed with how slow everything went. I had to wait weeks just to get basic info, and when I called, the staff was not helpful at all. Felt like they didn?t care about my problem and ignored my calls.


img 5/5.0 07, Jun 2024

Easy Enrollment

Signing up was straightforward, and I appreciated the guidance provided during the process.


img 5/5.0 26, May 2024

Professional Service

The agent I worked with was professional and attentive, addressing all my concerns promptly.


img 4/5.0 21, May 2024

Overall Positive, Could Improve Response Times

My overall experience has been positive. I just wish response times were quicker, especially for email questions. When I did get responses, they were helpful and friendly. The coverage works well for my needs and I feel confident with this company.


img 5/5.0 15, May 2024

Transparent Policies

The policies were transparent, with no hidden clauses or fine print.


img 3/5.0 09, May 2024

Good Coverage, Communication Needs Work

I?m satisfied with the coverage, but communication could be improved. I didn?t get regular updates and sometimes felt left in the dark about the status of my claim.


img 5/5.0 03, May 2024

Quick Help

Whenever I needed help, I got quick responses that solved my problems promptly.


img 5/5.0 24, Apr 2024

Fair Pricing

The pricing seemed fair and competitive for the coverage I received.


img 5/5.0 20, Apr 2024

Customer-Focused

Covered Insurance puts the customer first, ensuring satisfaction at every step.


img 5/5.0 12, Apr 2024

Timely Updates

They kept me updated regularly during my claim, which helped me stay informed without having to ask.


img 3/5.0 08, Apr 2024

Support Was Okay, Process Was Slow

Support staff was okay and polite but the overall process was slow. I expected quicker answers and smoother paperwork handling. It worked out eventually but felt more complicated than needed.


img 5/5.0 03, Apr 2024

Friendly and Approachable

The representatives were friendly and approachable, making the process stress-free.


img 5/5.0 30, Mar 2024

Clear Documentation

All documentation was clear and easy to understand, making the experience smoother.


img 5/5.0 25, Mar 2024

Clear and Transparent

Everything was clear and transparent with no hidden fees or confusing terms.


img 5/5.0 17, Mar 2024

Prompt Responses

I got prompt responses to all my questions which helped me stay confident in the process.


img 5/5.0 13, Mar 2024

Affordable Options

I was able to find an insurance plan that fit my budget without compromising on coverage. Covered Insurance offered competitive rates.


img 5/5.0 05, Mar 2024

Good Value

I think I got good value for my money. Coverage is solid and prices are fair.


img 4/5.0 25, Feb 2024

Positive Overall Experience, Some Paperwork Hassles

My experience was mostly positive. The only challenge was dealing with some paperwork that felt redundant or confusing. Customer service was kind and walked me through it, though. I feel good about the coverage I got and would recommend with some patience.


img 5/5.0 20, Feb 2024

Helpful and Patient

The team was helpful and patient, taking time to answer all my questions thoroughly.


img 4/5.0 14, Feb 2024

Good Value, Needs More Transparency

The rates and coverage options are good value for what I needed. But I felt some parts of the policy terms were not very clear at first, and I had to ask several questions. Once clarified, it was easier to understand. I appreciate their patience and help.


img 5/5.0 08, Feb 2024

Efficient Process

The process was efficient, and I didn't experience unnecessary delays.


img 4/5.0 01, Feb 2024

Easy To Use, Minor Glitches

The website and tools are easy to use, but sometimes I faced small glitches or slow loading. It wasn?t a huge issue but did cause some frustration. Customer service was quick to assist whenever I called, so I felt supported.


img 5/5.0 28, Jan 2024

Friendly Agents

The agents were friendly and approachable, which made asking questions easy and comfortable.


img 4/5.0 22, Jan 2024

Good Customer Care, Some Delays

The customer care was attentive and polite. My only complaint is that sometimes getting documents or updates took longer than I liked. But the support staff always tried to help and kept things moving. I feel comfortable with my coverage now.


img 3/5.0 16, Jan 2024

Not Bad, But Process Took Too Long

The staff was polite and answered my questions but the whole process took way too long. It felt like paperwork was unnecessarily complicated and sometimes I wasn?t sure what was going on with my claim. I think it could be improved with better coordination.


img 3/5.0 10, Jan 2024

Service Was Okay, But Could Be Better

The overall experience was okay but not great. It took longer than I thought to get my policy finalized, and sometimes the responses were delayed. The staff was helpful but sometimes seemed a bit overwhelmed. Coverage is fine but the process could definitely be smoother and faster. I feel like there?s room for improvement here.


img 5/5.0 03, Jan 2024

Caring Staff

The staff seemed to genuinely care about helping me find the right coverage.


img 1/5.0 28, Dec 2023

Claims Took Forever

My claim took way too long to be processed and every time I tried to get an update, nobody answered. I?m really unhappy with their service.


img 2/5.0 20, Dec 2023

Poor Follow-Up

I had to follow up multiple times to get any information about my policy. The lack of proactive communication was very disappointing.


img 5/5.0 14, Dec 2023

Reliable Coverage

I trust Covered Insurance to provide reliable coverage when I need it.


img 5/5.0 09, Dec 2023

Straightforward Process

The process was very straightforward, which helped reduce any stress I had about getting insured.


img 5/5.0 01, Dec 2023

Clear Communication

The representatives communicated everything clearly, ensuring I understood my policy. I appreciate their transparency.


img 5/5.0 30, Nov 2023

Helpful Resources

The resources provided helped me understand my policy and make informed decisions.


img 5/5.0 21, Nov 2023

Helpful Guidance

The team gave me helpful guidance to understand what coverage would work best for my situation.


img 5/5.0 18, Nov 2023

Responsive Support

Whenever I had questions, their support team was quick to respond and provided helpful answers. It's reassuring to know I can rely on them.


img 5/5.0 13, Nov 2023

Thorough Explanations

They thoroughly explained all the options so I could choose the best coverage.


img 5/5.0 05, Nov 2023

Easy Claim Filing

Filing a claim was straightforward and the updates were timely.


img 5/5.0 25, Oct 2023

Peace of Mind

Having insurance through Covered Insurance gives me peace of mind every day.


img 2/5.0 19, Oct 2023

Not Transparent Enough

They didn?t explain the policy details clearly and I felt left in the dark about what was covered. Service was also slow and unhelpful at times.


img 5/5.0 14, Oct 2023

Personalized Options

The coverage options were personalized to fit my situation perfectly.


img 2/5.0 06, Oct 2023

Poor Customer Support

The customer support was not helpful and often I got disconnected during calls. It was frustrating and made me reconsider staying with this insurance.


img 3/5.0 03, Oct 2023

Okay Experience, Could Be More Transparent

I think the policy details could be more clear upfront. I had some confusion about deductibles and what exactly was covered. Customer service was helpful once I reached them, but better transparency would make things easier.


img 5/5.0 29, Sep 2023

Flexible Plans

I liked that they offered flexible insurance plans that could be tailored to what I really needed.


img 5/5.0 19, Sep 2023

Trusted Provider

I trust this provider to take care of my insurance needs reliably.


img 1/5.0 15, Sep 2023

Unorganized and Frustrating

This company is very unorganized. Paperwork was lost and I was asked to send it multiple times. The whole experience was really frustrating and stressful.


img 5/5.0 10, Sep 2023

Patient Support

The support team was patient and never made me feel rushed.


img 5/5.0 03, Sep 2023

Convenient Services

Covered Insurance offers convenient services that fit into my busy schedule.


img 4/5.0 30, Aug 2023

User-Friendly Platform, Minor Issues

I liked using their online platform, it?s pretty easy to navigate. Sometimes the site was a bit slow or glitchy, which was annoying. But overall, it made managing my policy and payments simple. Customer service was also friendly and helpful whenever I contacted them.


img 5/5.0 21, Aug 2023

Quick Responses

I received quick responses to my inquiries, which helped me make decisions faster.


img 5/5.0 15, Aug 2023

No Complaints

So far, everything has been smooth with no issues. Claims are handled fast and communication is clear.


img 5/5.0 07, Aug 2023

Smooth Transition

Switching my auto insurance was easier than expected. Covered Insurance made sure I understood all the details and found a plan that fit my needs.


img 5/5.0 02, Aug 2023

Knowledgeable Agents

The agents were knowledgeable and answered all my questions with clarity.


img 4/5.0 29, Jul 2023

Helpful But Could Improve Communication

The people I spoke with were very nice and explained things clearly. I just wish the updates about my claim came a bit more often. Waiting for news was frustrating sometimes. Still, they did handle my claim fairly well and the overall experience was positive.


img 2/5.0 22, Jul 2023

Slow Responses, Confusing Process

The responses to my questions were slow and the whole process felt confusing. I had to keep asking for updates and explanations.


img 3/5.0 18, Jul 2023

Coverage Was Fine, Service Could Improve

The coverage was fine, but the service was lacking a bit. I had to call multiple times to get answers and the claim took longer than expected. It?s not bad, but not great either.


img 2/5.0 11, Jul 2023

Unresponsive Customer Service

Customer service was unresponsive most of the time. I waited days for replies and sometimes never got them at all.


img 4/5.0 11, Jul 2023

Good Service With Minor Delays

I had mostly a good experience with Covered Insurance. The staff was helpful and answered all my questions. It took a little longer than I expected to get my policy finalized, but once everything was set, the coverage met my needs well. Overall, I?m happy but hoping for faster processing in the future.


img 5/5.0 04, Jul 2023

Fast Enrollment

Enrolling was fast and simple with clear instructions along the way.


img 5/5.0 29, Jun 2023

Easy Claims

Filing a claim was straightforward, and I received prompt updates on its status.


img 3/5.0 20, Jun 2023

Reasonable Coverage, Service Was Mixed

The coverage seems reasonable but the service experience was mixed. Some staff were very helpful, others less so. The timing for responses was inconsistent.


img 2/5.0 20, Jun 2023

Slow Process and Poor Updates

The process was really slow and I barely got any updates about my claim. I had to keep calling them to find out what?s going on. It was frustrating and made me doubt if they really care about customers. The coverage itself is okay, but the service needs serious improvement.


img 5/5.0 15, Jun 2023

Professional and Courteous

The staff was professional and courteous, which made me feel valued as a customer.


img 5/5.0 10, Jun 2023

Very Professional

The representatives were professional and knowledgeable. They guided me step-by-step and helped me pick the right coverage.


img 5/5.0 03, Jun 2023

Great Experience

My overall experience was great from start to finish.


img 1/5.0 30, May 2023

No Support When Needed

When I needed support, no one was there. I was left completely on my own and didn?t get any help or clear answers. Very disappointing.


img 4/5.0 25, May 2023

Helpful But Process Could Be Streamlined

Covered Insurance was helpful and patient with my questions. The claim and sign-up processes could be a bit smoother though, as I ran into some minor delays and unclear steps. Still, overall it was a positive experience and I trust their service.


img 5/5.0 18, May 2023

User-Friendly Website

The website was easy to use, making it simple to get information and manage my account.


img 1/5.0 14, May 2023

Misleading Information

I was given misleading information about what was covered and it caused me a lot of problems later. I don?t trust this company anymore.


img 5/5.0 14, May 2023

Helpful and Efficient

I was impressed with how quickly they handled my claim. The process was straightforward, and the representative was clear and patient. I felt supported throughout.


img 5/5.0 04, May 2023

Great Customer Care

Customer care was really attentive and friendly. They took the time to explain all the details without rushing me.


img 3/5.0 29, Apr 2023

Good Coverage, But Some Delays

I?m happy with the coverage I got, but the delays in getting documents and approvals were frustrating. Customer support was friendly but sometimes hard to reach. I think more timely updates would make a big difference for the experience.


img 2/5.0 23, Apr 2023

Claim Took Too Long to Process

My claim took way longer than promised to process. I kept asking for updates and didn?t get much info. Really disappointed by the slow handling.


img 5/5.0 12, Apr 2023

Personalized Service

I felt like my individual needs were considered, and I received personalized service.


img 5/5.0 08, Apr 2023

Affordable Plans

They offered affordable plans that fit my budget without compromising coverage.


img 5/5.0 05, Apr 2023

Peace of Mind

Having insurance through them gives me peace of mind and security.


img 2/5.0 05, Apr 2023

Long Wait Times and Confusing Info

I waited way too long for my policy to be activated and the info they gave me was confusing. Every time I called, I got different answers. Not what I expected at all.


Covered Insurance

Shopping for insurance is simple and convenient. Easily compare options and get fast, competitive quotes online for home, auto, renters, pet, flood, and more, all in just a few clicks. We work with over 30 trusted national and regional insurance carriers, giving you access to coverage in all 50 states. No matter where you are in the U.S., you can find insurance that fits your needs. Have feedback? Share your experience on Google Reviews. For Our Partners: Our online insurance solutions help partners improve the customer experience with a seamless, embedded insurance marketplace. Choose from flexible integration options including Web SDK, Embedded API, White Label Experience, or Warm Transfer/IVR-all at no cost. These integrations allow businesses across industries such as banking, real estate, mortgage, fintech, and auto finance to offer insurance products directly within their platforms. Customers benefit from multiple quotes, flexible purchase options, and personalized support from our licensed in-house advisors.

Address
1391 Speer Blvd, Suite 850
80204
Denver
United States

Website
itscovered.com

Email
marketing@itscovered.com

Telephone
833-486-2683

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