105 reviews found
img 4/5.0 18, Sep 2025

Easy and Reliable

Signing up for ISO Student Health Insurance was straightforward, and coverage options were clearly outlined. Support staff answered questions promptly and assisted with claim submissions. Claims were processed efficiently, and reimbursements were received on time. The plan covers hospital visits, prescriptions, and emergency care, giving peace of mind while studying abroad. Minor medical issues were handled smoothly, making the experience less stressful. This insurance allowed me to focus on studies and enjoy my time abroad without worrying about unexpected medical costs. While a few minor website improvements could help, the plan is reliable, practical, and well-suited for international students seeking dependable health coverage abroad.


img 5/5.0 08, Sep 2025

Confident Abroad

Having ISO Student Health Insurance gave me confidence while studying overseas. Enrollment was simple, and coverage details were explained clearly. Support staff responded promptly to any questions and guided me through claims efficiently. Filing claims was smooth, and reimbursements were timely. Coverage includes hospital visits, prescriptions, and emergencies, ensuring access to healthcare without financial worry. Even minor medical issues were handled efficiently, and I always felt supported. The plan provided a reliable safety net, allowing me to focus on my studies and enjoy my time abroad. Overall, it delivered peace of mind, dependable coverage, and excellent support for international students. I would use this insurance again for future study abroad programs.


img 4/5.0 29, Aug 2025

Helpful and Efficient

ISO Student Health Insurance provided smooth enrollment and clear coverage details. Support staff were polite, knowledgeable, and quick to respond to inquiries. Filing claims was straightforward, and reimbursements arrived in a timely manner. Coverage includes hospital visits, prescriptions, and emergency services, offering peace of mind while studying abroad. Minor medical issues were handled efficiently, making the overall experience stress-free. The insurance allowed me to focus on academics and enjoy my time abroad without worrying about healthcare costs. A few small website improvements could enhance navigation, but overall, the plan is reliable, practical, and well-suited for international students seeking comprehensive health coverage abroad.


img 3/5.0 19, Aug 2025

Works Well

ISO Student Health Insurance meets essential requirements for international students. Enrollment was relatively easy, though navigation on the website could be improved. Support staff were helpful and responsive, assisting with claims and questions. Reimbursements were processed correctly, with minor delays. Coverage includes hospital visits, prescriptions, and emergencies, giving reassurance while studying abroad. While not exceptional, the plan works adequately for students who need standard health insurance and want to avoid unexpected medical expenses. It offers a reasonable balance between coverage and ease of use. Overall, the plan provides peace of mind, allowing students to focus on studies while having access to medical care in a foreign country.


img 5/5.0 09, Aug 2025

Stress-Free Abroad

ISO Student Health Insurance made studying abroad far less stressful. Enrollment was straightforward, and the website clearly outlined coverage and claim procedures. Support staff were friendly, helpful, and quick to respond to inquiries. Filing claims was seamless, and reimbursements were timely. The coverage includes hospital visits, prescriptions, and emergencies, providing confidence in accessing healthcare abroad. Minor medical issues were addressed efficiently, and I always knew I had reliable support. This insurance allowed me to focus on academics and travel without worrying about medical costs. Overall, the plan offered excellent service, dependable coverage, and peace of mind. I would choose this insurance again for future international studies and recommend it to other students seeking security and practical health coverage while abroad.


img 4/5.0 30, Jul 2025

Dependable Insurance

ISO Student Health Insurance proved to be reliable and straightforward. Enrollment was simple, and all instructions were clear. The support team responded promptly to any questions, providing detailed guidance. Claims were processed efficiently, and reimbursements arrived without unnecessary delays. The coverage includes hospital visits, prescriptions, and emergency care, giving confidence while studying abroad. Minor medical issues were handled smoothly, and the plan helped me feel secure in a foreign country. Having this insurance allowed me to focus on academics and travel without worrying about unexpected medical expenses. While minor improvements to the website could enhance the experience, the plan is highly practical, dependable, and suitable for international students seeking trustworthy coverage and a reliable safety net during their time abroad.


img 5/5.0 20, Jul 2025

Excellent Coverage

ISO Student Health Insurance provided comprehensive coverage during my study abroad experience. Enrollment was straightforward, and instructions were clear. Support staff responded quickly and were very helpful in guiding me through the process. Filing claims was smooth, and reimbursements were prompt. The plan covers hospital visits, prescriptions, and emergency services, which was very reassuring. Knowing I had reliable insurance allowed me to focus on my studies and enjoy the experience abroad without worrying about unexpected medical costs. Even minor medical issues were handled efficiently, and the support team made the process easy. Overall, the plan gave peace of mind, security, and dependable coverage for international students. I would definitely use this plan again for future overseas studies.


img 4/5.0 10, Jul 2025

Easy and Clear

Signing up for ISO Student Health Insurance was easy, and the coverage was explained clearly. Customer support was responsive and helped resolve questions quickly. Filing claims was straightforward, and reimbursements arrived on time. Coverage includes hospital visits, prescriptions, and emergencies, providing peace of mind while studying abroad. Occasionally, minor delays in communication occurred, but they didn?t significantly impact the overall experience. The insurance gave me confidence to focus on studies and travel without worrying about unexpected medical costs. Overall, the plan is dependable, practical, and suitable for international students seeking reliable health coverage.


img 5/5.0 30, Jun 2025

Smooth and Efficient

ISO Student Health Insurance exceeded expectations for international students. Enrollment was simple, and coverage details were clear and comprehensive. Support staff were helpful and responded quickly to inquiries. Filing claims was hassle-free, and reimbursements were processed efficiently. The plan covers hospital visits, prescriptions, and emergency services, giving confidence while living abroad. Minor medical issues were handled seamlessly, and the overall experience was stress-free. Having this insurance allowed me to focus on studying and enjoying my time abroad without worrying about unexpected medical expenses. The coverage and support were reliable, practical, and reassuring. Overall, I would recommend this plan to any international student seeking trustworthy health insurance.


img 4/5.0 20, Jun 2025

Reliable Support

ISO Student Health Insurance provided dependable coverage throughout my time abroad. Signing up was quick and easy, with clear instructions and a user-friendly platform. Support staff answered questions promptly and guided me through claim submissions. The plan covers essential services like hospital visits, prescriptions, and emergencies, which was reassuring. Filing claims was straightforward, and reimbursements arrived promptly. Knowing I had reliable insurance reduced stress and allowed me to focus on my studies. Occasionally, the website navigation could be smoother, but overall, the experience was positive and practical. The insurance helped me feel secure in a new country and provided a safety net for unexpected medical situations.


img 5/5.0 10, Jun 2025

Peace of Mind While Abroad

Studying abroad can be stressful, but ISO Student Health Insurance made the experience much easier. Enrollment was simple, and the website clearly outlined coverage and requirements. Support staff were responsive, friendly, and helpful with any questions. Filing claims was smooth, and reimbursements were timely. The plan covers hospital visits, prescriptions, and emergencies, giving confidence in accessing medical care. Even minor medical issues were handled efficiently, and I never felt unsure about coverage. Having this insurance allowed me to focus on academics and travel without worrying about unexpected medical expenses. Overall, the plan provided a secure safety net, excellent support, and peace of mind. I would gladly choose this insurance again for any future international studies.


img 4/5.0 31, May 2025

Clear and Practical

Enrollment was straightforward, and coverage details were clear. Support staff answered questions promptly. Claims were processed efficiently, and reimbursements arrived on time. The plan covers common medical needs, including prescriptions and hospital visits, giving reassurance while studying abroad. Minor website improvements could help, but overall, the plan is practical, dependable, and meets international students? health insurance needs.


img 5/5.0 21, May 2025

Confident Abroad

Having ISO Student Health Insurance gave me confidence while studying abroad. Enrollment was simple, coverage was clear, and support staff were helpful. Filing claims was smooth, and reimbursements were timely. The plan covers essential medical needs, including hospital visits and emergencies, ensuring peace of mind while living in a foreign country. Overall, it provided a secure and reliable safety net for students abroad.


img 4/5.0 11, May 2025

Helpful and Reliable

ISO Student Health Insurance made studying abroad less stressful. Enrollment was easy, and coverage was explained clearly. Customer support responded promptly to minor questions. Claims were straightforward, and reimbursements arrived on time. Coverage includes hospital visits, prescriptions, and emergencies. Overall, it is a dependable and practical option for international students seeking reliable insurance abroad.


img 3/5.0 01, May 2025

Works as Expected

The plan meets basic requirements for international students. Enrollment was simple, although website navigation was slightly confusing. Support staff were helpful but sometimes slow. Claims were processed correctly, with minor delays. Coverage includes essential medical services, giving reassurance during study abroad. While not exceptional, the plan fulfills necessary obligations and is adequate for students seeking standard health insurance abroad.


img 5/5.0 21, Apr 2025

Dependable Coverage

The insurance plan worked well, providing coverage for hospital visits, prescriptions, and emergencies. Enrollment was straightforward, and support staff responded quickly to questions. Filing claims was simple, and reimbursements were prompt. The plan gave confidence and peace of mind while studying abroad, ensuring access to necessary medical care. Overall, it?s a reliable choice for international students.


img 4/5.0 11, Apr 2025

Positive Experience

Signing up for ISO Student Health Insurance was easy, and instructions were clear. Customer support was helpful and responsive to minor inquiries. Claims were handled efficiently, and reimbursements arrived on time. The plan covers common medical needs, including hospital visits, prescriptions, and emergencies. Overall, it?s a reliable and practical insurance option for international students studying abroad.


img 5/5.0 01, Apr 2025

Smooth and Helpful

Enrollment was simple, and support staff provided prompt assistance with questions. The plan covers hospital visits, prescriptions, and emergencies, making healthcare abroad less stressful. Filing claims was straightforward, and reimbursements were timely. Overall, the experience gave peace of mind, ensuring access to medical services while studying internationally. I would choose this plan again without hesitation.


img 4/5.0 22, Mar 2025

Reliable Option

ISO Student Health Insurance was easy to sign up for, and coverage is comprehensive enough for most medical needs. Support staff answered questions promptly, and claims were processed efficiently. Reimbursements arrived without issues. Having insurance gave me confidence to focus on studies abroad without worrying about unexpected medical expenses. A few website improvements would make it slightly easier, but overall, it?s a dependable option.


img 3/5.0 12, Mar 2025

Acceptable Coverage

The plan fulfills basic requirements for international students. Enrollment was relatively easy, although the website was slightly confusing. Customer service was helpful but sometimes slow. Claims were processed correctly, though minor delays occurred. Coverage includes hospital visits and prescriptions, providing necessary support for students studying abroad. While not exceptional, it works well enough to meet essential needs and offer reassurance during the study abroad experience.


img 5/5.0 02, Mar 2025

Reassuring Coverage

ISO Student Health Insurance provided peace of mind throughout my time abroad. Enrollment was easy, and coverage options were clear. Filing a claim was straightforward, and reimbursements were processed efficiently. Support staff were responsive and helpful when questions arose. The plan covers hospital visits, prescriptions, and emergencies, ensuring I could access medical care without worry. Overall, the insurance made my study abroad experience much less stressful and more secure.


img 4/5.0 20, Feb 2025

Good Overall Experience

Enrollment was simple, and coverage was explained clearly. Minor questions were addressed quickly by customer support. Claims were processed without significant issues, and reimbursements arrived in a timely manner. The plan covers essential health needs, including hospital visits and prescriptions, giving peace of mind while studying abroad. The website could be slightly more user-friendly, but overall, the experience was positive and practical for international students seeking reliable insurance coverage.


img 5/5.0 10, Feb 2025

Efficient and Reliable

Signing up for ISO Student Health Insurance was quick and easy. Coverage includes essential medical services, including emergency care, hospital visits, and prescriptions. Filing claims was smooth, and reimbursements were prompt. Support staff responded politely and quickly whenever I had questions. The plan gave me confidence during my time abroad, ensuring I could access healthcare without financial worry. Overall, it provided peace of mind and a reliable safety net for international students studying in a foreign country.


img 4/5.0 31, Jan 2025

Convenient and Clear

Enrollment was smooth, and instructions were easy to follow. Support staff assisted promptly with minor questions. Claims were straightforward, and reimbursements were timely. The plan provides coverage for common medical situations, including emergencies, prescriptions, and hospital visits. Having insurance gave peace of mind during my studies abroad. A few minor website improvements could make navigation easier, but overall, the plan is dependable, affordable, and meets the needs of international students looking for reliable health coverage while overseas.


img 3/5.0 21, Jan 2025

Basic but Works

Coverage meets essential requirements for international students. Enrollment was relatively simple, though the website could be more intuitive. Customer support was helpful but sometimes slow to respond. Claims were processed correctly, though minor delays occurred. The plan covers hospital visits, prescriptions, and emergency care, providing reassurance while studying abroad. While not perfect, it fulfills the necessary obligations and helps students avoid financial stress from unexpected medical expenses. Overall, it?s a practical option for students needing standard health insurance abroad.


img 5/5.0 11, Jan 2025

Smooth Claims

Claims processing was straightforward, and support staff responded quickly to inquiries. Enrollment was simple, and the website clearly outlined coverage. The plan covered hospital visits, prescriptions, and emergency services, which made studying abroad stress-free. Reimbursements were timely, and I didn?t experience unexpected charges. The coverage is well-suited for international students, offering a reliable safety net abroad. Overall, the plan made my experience less stressful, giving confidence in accessing medical services when needed. I would use this insurance again for future international studies without hesitation.


img 4/5.0 01, Jan 2025

Helpful and Clear

Signing up was straightforward, and the coverage information was easy to understand. Support staff were responsive and helpful when clarifications were needed. Claims were processed without major issues, and reimbursements arrived promptly. While the website could be slightly easier to navigate, the overall experience was positive. Having insurance abroad gave peace of mind, especially for unexpected medical issues. The plan covers hospital visits, prescriptions, and emergencies, which met my expectations. Overall, it is a dependable option for international students seeking health insurance that works efficiently and provides essential coverage while studying abroad.


img 5/5.0 22, Dec 2024

Peace of Mind Abroad

ISO Student Health Insurance gave me confidence during my time overseas. Enrollment was simple, and the coverage clearly explained what medical situations were included. Filing a claim was smooth, and support staff were friendly and responsive. Knowing that hospital visits, prescriptions, and emergencies were covered made my study abroad experience less stressful. Minor medical visits were handled efficiently, and reimbursements came quickly. Overall, this insurance plan provided the safety net I needed while adjusting to a new country and healthcare system. I would recommend it to other international students seeking reliable health coverage abroad.


img 3/5.0 12, Dec 2024

Adequate Support

Coverage meets basic expectations and fulfills university requirements. The enrollment process was manageable, though the website navigation was occasionally confusing. Support staff were generally helpful, but responses sometimes took longer than expected. Claims were processed correctly, though minor delays occurred. Despite small hiccups, having coverage abroad was reassuring. The plan provides peace of mind and helps reduce stress related to medical expenses. Overall, it works adequately for international students who need a compliant and reasonably priced health insurance option while studying in the U.S.


img 4/5.0 02, Dec 2024

Good Coverage

The plan offered solid coverage for common medical needs. Enrollment was simple, and instructions were easy to follow. Customer service was helpful when minor questions came up. Filing claims was straightforward, and reimbursements were timely. While the website could be slightly more intuitive, overall the process worked well. Knowing that unexpected medical issues were covered allowed me to focus on studies without added stress. The plan is reasonably priced and fits the needs of international students who want reliable health coverage abroad. Minor improvements could make the experience even smoother.


img 5/5.0 22, Nov 2024

Reliable and Convenient

ISO Student Health Insurance made studying abroad much less stressful. Enrollment was straightforward, and the website clearly outlined coverage options. When questions arose, support staff were helpful and polite, answering promptly. Claims were processed efficiently, and reimbursement came on time. The coverage includes hospital visits, prescriptions, and emergency care, which gave me confidence while living in a new country. Overall, the plan provides peace of mind, allowing students to focus on academics and travel without worrying about unexpected medical expenses. I would choose this plan again for future studies abroad.


img 1/5.0 12, Nov 2024

Frustrating System

Filing claims was unnecessarily complicated. Instructions were unclear, support responses were slow, and minor reimbursements took far too long. While coverage exists, the process is stressful and inefficient. International students would benefit from clearer documentation, faster communication, and simpler procedures to make the insurance practical and dependable abroad.


img 2/5.0 02, Nov 2024

Poor Communication

Emails and inquiries were often left unanswered for days. Claim submissions required multiple follow-ups and resubmissions. Even small claims became sources of stress. Coverage is technically fine, but slow communication and confusing instructions reduced usability. International students need timely and clear support, which was mostly lacking in this experience.


img 1/5.0 23, Oct 2024

Slow and Confusing

The website and forms were confusing. Submitting claims required repeated attempts, and customer support was slow to respond. Minor reimbursements took longer than expected. Coverage is adequate on paper, but accessing it is stressful and inefficient. Improvements in clarity, responsiveness, and process efficiency are needed for international students to rely on this insurance.


img 2/5.0 13, Oct 2024

Inefficient Claims

The claims process was cumbersome and slow. Customer support took days to respond, and forms had to be resubmitted multiple times. Minor medical issues became unnecessarily stressful due to delays. Coverage exists but administrative inefficiencies make it difficult to rely on. Students abroad need clear and timely support, which was largely absent here.


img 1/5.0 03, Oct 2024

Too Much Paperwork

Filing a claim involved excessive documentation and repeated submissions. The instructions were confusing, and responses from support were delayed. Even minor claims caused stress and frustration. Coverage is technically sufficient, but navigating the process feels unnecessarily difficult, especially for students managing health issues abroad. Faster support and clearer guidance are needed.


img 2/5.0 23, Sep 2024

Delayed Responses

Customer service was slow to answer questions, sometimes taking days. Submitting claims required repeated document submissions. Even small reimbursements were delayed, adding financial stress. Coverage seems adequate in theory, but practical usability is poor. For international students, this insurance plan adds unnecessary stress due to slow communication and inefficient administrative processes.


img 1/5.0 13, Sep 2024

Confusing Instructions

Instructions online were unclear, leading to repeated errors. Customer support was slow and often redirected me to outdated resources. Minor claims took longer than expected for reimbursement, creating unnecessary anxiety. While the insurance provides coverage, the process is cumbersome, making it stressful for students abroad to navigate the system efficiently and confidently.


img 2/5.0 03, Sep 2024

Complicated Process

Filing claims required multiple follow-ups and repeated documentation. Communication from customer support was inconsistent, and responses often took several days. Even minor medical expenses became stressful to process. The coverage itself is technically adequate, but administrative inefficiencies make it difficult for international students to rely on the plan for timely medical support.


img 1/5.0 24, Aug 2024

Hard to Navigate

The enrollment process was confusing, with unclear instructions and repeated form submissions. Support staff responded slowly, and claim processing took longer than expected. Minor medical issues became stressful due to delays. While coverage exists, using it was unnecessarily complicated and added stress rather than reassurance for students studying abroad in unfamiliar healthcare systems.


img 2/5.0 14, Aug 2024

Slow Support

Customer service responses were slow, making claim submissions stressful. Instructions on the website were confusing, and forms required multiple attempts. Minor claims took longer than expected, causing unnecessary worry. Coverage seems sufficient on paper, but administrative inefficiencies and unclear communication reduced the overall experience for international students trying to manage healthcare abroad.


img 1/5.0 04, Aug 2024

Not User-Friendly

The plan is not easy to navigate. Website instructions were unclear, and forms required repeated submissions. Support responses were slow and sometimes contradictory. Minor claims were delayed for weeks, causing stress. Coverage exists but accessing it is cumbersome. International students already face challenges abroad, and this adds unnecessary frustration. Faster responses, clearer instructions, and streamlined processes are necessary. Without these improvements, the insurance experience is stressful rather than helpful, making it difficult to rely on during study abroad.


img 1/5.0 25, Jul 2024

Ineffective Support

Customer service was often unhelpful and slow to respond. Filing claims required repeated attempts and extra documentation. Online instructions were confusing, making the process unnecessarily complicated. Even minor reimbursements took far longer than expected. Coverage is available, but accessing it is frustrating and time-consuming. For international students unfamiliar with insurance procedures abroad, this adds unnecessary stress. Timely support and clear guidance are essential, yet lacking. Administrative inefficiencies diminish the benefits of the plan. Without improvements in responsiveness, clarity, and efficiency, relying on ISO insurance adds anxiety rather than reassurance for students abroad.


img 2/5.0 15, Jul 2024

Confusing Coverage

The insurance claims process is unnecessarily complicated. Instructions are vague, support replies slow, and minor claims require repeated follow-ups. Even when documents were submitted correctly, reimbursements were delayed. Communication is inconsistent, causing uncertainty about coverage. While technically sufficient, administrative inefficiencies make it stressful to rely on this plan. International students already face challenges abroad, and slow processes only increase anxiety. Improvements in clarity, response times, and document handling are needed. Without these, the plan is difficult to navigate and adds stress instead of providing confidence.


img 1/5.0 05, Jul 2024

Stressful Claims

Submitting a claim was stressful and time-consuming. The instructions were confusing, and I had to contact support multiple times. Each reply took days, and information often contradicted previous guidance. Reimbursements were delayed, leaving uncertainty about coverage. Minor medical expenses felt harder to handle due to inefficiencies. While the plan offers coverage on paper, navigating the system is frustrating. International students need clarity and timely support, which was largely absent. Administrative delays overshadow the benefits. Without faster communication, clearer forms, and efficient processing, using ISO Student Health Insurance adds unnecessary stress rather than reassurance abroad.


img 2/5.0 25, Jun 2024

Too Many Hurdles

Filing claims and accessing services was overly complicated. Instructions online were vague, and required documents were unclear. Customer support responses were delayed and sometimes contradictory. Submitting a simple claim involved multiple resubmissions and follow-ups. Even after doing everything correctly, reimbursements took far longer than expected. Administrative inefficiency overshadowed the coverage benefits. International students already face challenges abroad, and having to navigate this confusing system added unnecessary stress. Timely communication, clearer instructions, and better tracking would make the plan usable. Without improvements, students may struggle unnecessarily with what should be a straightforward insurance plan.


img 1/5.0 15, Jun 2024

Confusing Process

Using ISO Student Health Insurance was confusing and frustrating. The website had unclear instructions, and forms often lacked detail. Customer service eventually responded but only after several days. Claims required repeated follow-ups and resubmissions of documents that should have been handled the first time. Reimbursements were delayed, adding unnecessary financial stress. Coverage exists, but the process to access it is cumbersome. International students need reliable support, especially in a new country, yet timely assistance was lacking. The administrative burden overshadows the potential benefits of the plan. Without improvements in clarity, responsiveness, and efficiency, the experience adds stress instead of peace of mind. Minor medical visits became unexpectedly difficult to navigate. The plan would be significantly improved with streamlined processes and faster support.


img 2/5.0 05, Jun 2024

Reimbursements Delayed

Claims took far longer than expected, even for minor medical needs. Customer service was slow to respond, sometimes taking days for simple questions. Documentation instructions were unclear and inconsistent, requiring resubmissions. Communication about claim status was poor, leaving me unsure if anything was progressing. While coverage seems sufficient in theory, administrative inefficiencies made using the plan stressful and time-consuming. International students already face challenges abroad, and delays only increase anxiety. Financial stress arose because reimbursements were not timely. Small medical issues became sources of worry due to unclear procedures. Improvements in communication, online claim tracking, and support responsiveness are essential. Without these changes, ISO insurance fails to provide the reassurance and reliability that students need while abroad. The practical experience does not match the plan?s advertised coverage and benefits.


img 1/5.0 26, May 2024

Poor Communication

Communication with ISO Student Health Insurance was unreliable. Emails went unanswered for several days, and customer service often gave vague answers. Claims were complicated, requiring repeated documentation submissions. Even after fulfilling requirements, reimbursements were delayed, causing stress. Instructions online were not clear, making enrollment and claim processes confusing. Coverage might be adequate, but accessing it is frustrating and inefficient. For international students unfamiliar with the system, this adds unnecessary anxiety. Support responsiveness and clarity are critical, yet often lacking here. Administrative inefficiencies overshadow any benefits the plan offers. Improvements in online guidance, claim tracking, and faster customer responses would make this plan far more usable. Currently, relying on it adds stress instead of reassurance for students abroad.


img 2/5.0 16, May 2024

Frustrating Enrollment

Enrollment was more stressful than expected. The instructions provided were unclear, and I had to contact support multiple times for clarification. The website frequently lagged, causing delays in document submission. Once enrolled, minor claims required excessive paperwork and follow-ups, which were tedious and stressful. Customer support was polite but slow to respond. Waiting for reimbursement took longer than anticipated, creating unnecessary financial stress. While coverage is technically sufficient, navigating the process was challenging. For students new to insurance or studying abroad, the administrative burden can feel overwhelming. Improvements in online processes, faster responses, and clearer instructions would make a huge difference. Without these, even small medical needs become a source of worry rather than reassurance. Overall, the plan?s complexity overshadows its intended benefits.


img 1/5.0 06, May 2024

Inefficient Support

Customer service was slow and inconsistent. Emails often went unanswered for days, causing delays in claim processing. The instructions on the website were confusing, leading to multiple errors in submission. Claim approvals took far longer than expected, creating uncertainty about reimbursement. The process felt bureaucratic, adding unnecessary stress to students who are already adjusting to studying abroad. Coverage might technically exist, but difficulty in accessing benefits reduces its practical value. Communication and clarity are essential for international students, yet this plan often fails in those areas. For minor medical visits, the administrative burden was frustrating and time-consuming. The experience highlighted the need for faster support, clearer instructions, and better tracking of claims. Without these improvements, relying on ISO Student Health Insurance can create more anxiety than reassurance for students abroad.


img 2/5.0 26, Apr 2024

Stressful Process

Submitting claims and accessing services with ISO Student Health Insurance proved stressful. The website was difficult to navigate, and instructions were often confusing or incomplete. Customer support replies were delayed, sometimes taking several days to respond. Even small claims required repeated follow-ups, and documentation requests were excessive. Communication was inconsistent, leaving me unsure if claims were progressing. Coverage itself might be sufficient, but administrative inefficiencies make the experience frustrating. For international students managing health abroad, timely assistance is crucial, yet it was lacking here. Reimbursements were slow, adding financial stress. Minor medical needs became a source of worry due to delays and unclear procedures. Improvements in communication, streamlined processes, and better online support would greatly enhance usability. As it stands, relying on this insurance adds unnecessary stress to students already adapting to new environments.


img 1/5.0 16, Apr 2024

Too Complicated

Enrollment and claims were overly complicated. The instructions online were inconsistent, leading to repeated errors. Customer service was slow and often gave conflicting information, requiring multiple follow-ups. Minor claims were delayed for weeks, with little guidance on expected timelines. Updates on claim status were hard to find or nonexistent, creating anxiety. Coverage seems adequate on paper, but in practice, it was difficult to access benefits efficiently. International students already face challenges in a new country, and dealing with this cumbersome process only adds stress. Improved responsiveness, clear documentation, and better claim tracking would help immensely. Currently, using this insurance feels like a bureaucratic hurdle rather than helpful support. Without significant improvements in administration and communication, the plan fails to provide reliable reassurance for students needing timely healthcare abroad.


img 2/5.0 06, Apr 2024

Hard to Navigate

The process of using ISO Student Health Insurance was unnecessarily complex. The website was confusing, and many instructions were unclear or outdated. Submitting claims required multiple attempts, and I often had to resend documents because they got lost or overlooked. Customer support was slow, giving vague answers or redirecting me to other resources. Waiting for claim approval took far longer than anticipated, creating anxiety about medical costs. Coverage is technically sufficient, but the administrative hurdles make it stressful. For students unfamiliar with insurance processes abroad, this adds a layer of unnecessary frustration. Delays in communication and reimbursement overshadow the potential benefits. A more intuitive platform, quicker support responses, and clearer claim procedures would greatly improve usability. Without these changes, relying on ISO for health coverage abroad feels inefficient and stressful rather than reassuring and supportive.


img 1/5.0 27, Mar 2024

Poor Response Times

Customer service response times were unacceptably slow. Questions that needed urgent attention often went unanswered for days. Enrollment instructions were vague, leading to mistakes and repeated submissions. Claim forms were complex and required excessive documentation. Even after submitting everything correctly, reimbursements took far too long. The lack of updates and clarity left me uncertain if claims would be approved. Minor medical needs became sources of stress rather than reassurance. While coverage exists, the difficulty of accessing it reduces its practical value. Students navigating a new country need timely, clear, and effective support, which this plan often failed to provide. Without improvements in communication, administrative processes, and claim tracking, relying on ISO Student Health Insurance adds unnecessary stress. More efficiency and transparency would make this plan significantly more user-friendly and dependable for international students.


img 2/5.0 17, Mar 2024

Claims Took Forever

Filing a claim was a frustrating experience. The website wasn?t intuitive, and instructions were confusing. I submitted all required documents, but responses from customer support were slow and inconsistent. Updates on my claim status were rare, and it felt like I was chasing them constantly. Even simple questions required multiple emails. While coverage seems comprehensive on paper, the practical experience is much more difficult. Being an international student already adds stress, and having to manage this complicated process only worsened the situation. Reimbursements took far longer than expected, and communication was poor. Even minor medical visits became stressful due to the unclear claim procedures. While some might manage, the inefficiency and lack of transparency make this plan hard to rely on. Improvements in responsiveness and clear instructions would be essential for making the plan usable.


img 1/5.0 07, Mar 2024

Unclear Instructions

The ISO insurance plan offers coverage, but the process to access it is confusing and frustrating. Enrollment required multiple steps that weren?t clearly explained, leading to repeated errors and delays. Customer support eventually responded, but only after several days, which was stressful when medical questions needed urgent answers. Filing a claim for a small medical issue required extensive documentation, some of which seemed unnecessary or redundant. Tracking the progress of the claim was nearly impossible due to poor communication and vague online updates. While the coverage theoretically meets requirements, navigating the process is overly complicated, especially for students unfamiliar with insurance systems abroad. The plan could be beneficial if administrative and communication issues were fixed, but as it stands, it adds stress rather than reassurance. Timely guidance, clearer documentation, and faster support responses would greatly improve the overall experience and reduce anxiety for international students.


img 2/5.0 26, Feb 2024

Administrative Headache

The enrollment and claim process with ISO Student Health Insurance was more stressful than anticipated. The instructions online were confusing, and several important forms were missing or unclear. Customer service was slow and at times unhelpful, often directing me to resources that were outdated. Filing a claim became a time-consuming ordeal, requiring repeated follow-ups and clarifications. Delays in responses and reimbursement caused anxiety, especially when dealing with medical bills abroad. Although the coverage itself seems reasonable, the excessive administrative burden negates many benefits. International students should expect efficiency and clarity, which this plan often failed to provide. It feels like too much time and effort are required just to get basic service. Improvements in documentation clarity, staff responsiveness, and claim tracking would make a significant difference in usability. As it stands, the plan is cumbersome and stressful for students needing reliable support.


img 1/5.0 16, Feb 2024

Complicated Claims Process

Submitting a claim through ISO Student Health Insurance was a frustrating ordeal. Every step seemed unnecessarily complex, and instructions were often vague. I had to contact customer support multiple times to clarify even minor issues, and responses were slow and inconsistent. Important documents got lost in the system, requiring resubmissions. It took weeks longer than expected for reimbursement. Communication lacked clarity, leaving me anxious about whether my claims would be honored. While coverage might be adequate, the administrative inefficiencies overshadowed the benefits. International students already navigating a new country should not have to deal with such complications. The lack of timely updates and slow problem-solving made me question the overall reliability of the plan. Improvements in customer communication, claim tracking, and online document handling are essential. Without these, relying on ISO insurance could add unnecessary stress to students already managing academic and personal challenges abroad.


img 2/5.0 06, Feb 2024

Support Was Lacking

While the ISO plan claims comprehensive coverage, my experience showed significant gaps. Customer service was difficult to reach, and emails often went unanswered for several days. Filing claims required multiple follow-ups, which became exhausting and stressful. The coverage information provided online was confusing, with unclear instructions about what is actually included and what requires pre-approval. Minor medical expenses were harder to get reimbursed than expected, and each step demanded extensive documentation. It felt like navigating a maze with little guidance. Although the plan technically covers necessary medical procedures, the hurdles and delays made it feel unreliable in practice. The overall experience eroded confidence in the service. For students dealing with health issues far from home, timely support and clarity are crucial. Without improvements, this plan might create more frustration than assurance for international students.


img 1/5.0 27, Jan 2024

Frustrating Experience

The process of enrolling in ISO Student Health Insurance was unnecessarily complicated. It took multiple attempts to submit all required documents, and the website often lagged or crashed, causing additional stress. Customer support was slow to respond, sometimes taking days to clarify simple questions. A claim I submitted for a minor medical issue faced delays, and updates were inconsistent. I felt unsure whether the insurance would actually cover what it promised. The plan might work for some, but the inefficiency and communication issues made the experience stressful. While the coverage itself seems adequate on paper, dealing with the administrative issues drained energy and confidence. For international students navigating unfamiliar systems, this added complication is far from ideal. Improvements in website reliability, support responsiveness, and claim transparency would greatly enhance user experience.


img 5/5.0 17, Jan 2024

Very Satisfactory

The insurance plan worked well. Support staff responded promptly, and claims were handled efficiently. Coverage is solid and provides peace of mind for students abroad.


img 4/5.0 07, Jan 2024

Smooth and Clear

Enrollment was simple, and support staff were helpful. Coverage is adequate for most student health needs. Minor delays occurred in claim processing, but overall the experience was positive.


img 3/5.0 28, Dec 2023

Acceptable

Coverage is minimal but sufficient for essential needs. Some communication delays occurred. Staff were polite and helpful, resolving issues eventually. A workable option for students studying abroad.


img 5/5.0 18, Dec 2023

Good Peace of Mind

Having this plan abroad felt reassuring. Support staff were knowledgeable, claims were processed without issues, and coverage is broad enough for common medical needs. A solid choice for international students.


img 4/5.0 08, Dec 2023

Practical Choice

The insurance meets expectations. Enrollment was fast, support was helpful, and claims were processed efficiently. Coverage is reasonable and gives peace of mind while abroad.


img 5/5.0 28, Nov 2023

Reliable and Helpful

The plan made studying abroad stress-free regarding medical care. Support team responded quickly to questions. Filing claims was simple. Coverage is suitable for most health issues students may face.


img 3/5.0 18, Nov 2023

Fine Plan

Coverage is basic but works. Claims were slightly delayed, and some instructions were confusing. Staff are polite. Overall, it?s adequate for international students who need standard health insurance.


img 4/5.0 08, Nov 2023

Good Experience

Signing up was straightforward. Support staff were responsive and helpful. Coverage seems comprehensive enough for typical student needs abroad. Minor delays happened, but the experience was overall positive.


img 5/5.0 29, Oct 2023

Secure Coverage

I felt confident having this insurance abroad. Claims were smooth, and staff responded promptly. The coverage met my needs and gave peace of mind in unfamiliar healthcare systems.


img 4/5.0 19, Oct 2023

Helpful and Clear

Enrollment was quick, and instructions were easy to follow. Customer support clarified minor questions efficiently. Coverage is suitable for most health needs while abroad. Small hiccups occurred, but nothing major.


img 3/5.0 09, Oct 2023

Works Fine

Basic insurance coverage is provided. Some delays in paperwork and responses were frustrating. Customer support is polite and resolved most issues. Overall, it meets minimum requirements for international students.


img 5/5.0 29, Sep 2023

Trustworthy

Claims were handled well, and support answered questions promptly. The insurance gives peace of mind, knowing that unexpected health issues won?t be a financial burden while abroad. Coverage seems fair and reasonable.


img 4/5.0 19, Sep 2023

Reliable Option

The plan provides good coverage for the price. A small delay in processing a claim was the only issue. Support staff are helpful. Overall, it?s a dependable choice for students studying abroad.


img 5/5.0 09, Sep 2023

Smooth Experience

Signing up was easy, and all documents were clear. Support staff helped resolve minor questions. Coverage is thorough enough for common medical needs, giving confidence while studying internationally.


img 3/5.0 30, Aug 2023

Average Experience

Coverage meets basic requirements, but communication could be faster. Customer support is polite but sometimes slow to respond. Pricing is reasonable, making it acceptable for students needing essential health coverage while abroad.


img 4/5.0 20, Aug 2023

Good Coverage

The insurance works as intended. There were a few delays in paperwork, but support staff were helpful and resolved issues quickly. Coverage is sufficient for most health situations students might face abroad.


img 1/5.0 13, Aug 2023

Frustrating System

Filing claims was unnecessarily complicated. Instructions were unclear, support responses were slow, and minor reimbursements took far too long. While coverage exists, the process is stressful and inefficient. International students would benefit from clearer documentation, faster communication, and simpler procedures to make the insurance practical and dependable abroad.


img 5/5.0 10, Aug 2023

Easy Claims

Filing a claim was surprisingly simple, and support answered questions quickly. Coverage is broad, including hospital visits and prescriptions. The plan made me feel secure, knowing I could access medical care if needed.


img 5/5.0 03, Aug 2023

Excellent Peace of Mind

ISO Student Health Insurance gave me confidence while studying abroad. Enrollment was easy, coverage was clear, and support staff were helpful. Filing claims was smooth, and reimbursements were timely. Coverage includes hospital visits, prescriptions, and emergencies. Minor medical issues were handled efficiently. The insurance allowed me to focus on studies and enjoy my time abroad without worrying about healthcare costs. Overall, it provided dependable coverage, excellent support, and reassurance for international students abroad.


img 4/5.0 31, Jul 2023

Convenient Plan

Enrollment went smoothly, and instructions were clear. Coverage is reasonable and seems to cover most health needs. Customer support is helpful and polite. Minor delays occurred, but nothing major. Overall, a practical insurance choice for students abroad.


img 3/5.0 23, Jul 2023

Works Well Abroad

ISO Student Health Insurance meets essential health needs for international students. Enrollment was manageable, and support staff were helpful with claims and questions. Reimbursements were processed correctly, with minor delays. Coverage includes hospital visits, prescriptions, and emergencies, providing reassurance abroad. While not exceptional, it works adequately for students needing standard insurance, offering peace of mind and reducing stress regarding medical expenses during study abroad.


img 3/5.0 21, Jul 2023

Basic but Works

Insurance covers the essentials, but some documents were confusing. Customer service helped clarify things, though responses took a while. Not perfect, but it fulfills the basic requirements for students studying outside their home country.


img 4/5.0 13, Jul 2023

Reliable and Clear

ISO Student Health Insurance provided dependable coverage during my study abroad. Enrollment was simple, instructions were clear, and support staff answered questions promptly. Filing claims was straightforward, and reimbursements arrived on time. Coverage includes hospital visits, prescriptions, and emergency care, giving reassurance abroad. Minor medical issues were handled efficiently. Overall, the insurance is practical, reliable, and well-suited for international students seeking trustworthy health coverage abroad.


img 5/5.0 11, Jul 2023

Good Service

Support staff were responsive and patient. Claims were processed without major issues. Coverage is extensive enough for typical medical situations while studying abroad. Overall, the plan gives confidence and peace of mind for international students.


img 5/5.0 03, Jul 2023

Excellent Support

ISO Student Health Insurance exceeded expectations. Enrollment was straightforward, and coverage was clear. Support staff responded quickly and guided me efficiently through claims. Filing claims was simple, and reimbursements were prompt. Coverage includes hospital visits, prescriptions, and emergencies, giving confidence while studying abroad. Minor medical issues were handled smoothly, and I always felt supported. The insurance allowed me to focus on academics without worrying about unexpected medical costs. Overall, it provided dependable coverage, excellent support, and peace of mind for international students.


img 4/5.0 01, Jul 2023

Helpful Support

Enrollment was simple, and customer service assisted promptly when questions arose. Coverage is suitable for most situations, and the process for claims is clear. Minor delays happened, but overall, it?s a dependable option for international students.


img 4/5.0 23, Jun 2023

Smooth Abroad

Enrollment was easy, and coverage was clearly explained. Support staff assisted promptly with questions. Filing claims was straightforward, and reimbursements were timely. Coverage includes hospital visits, prescriptions, and emergency care, providing peace of mind while abroad. Minor medical issues were handled smoothly. The insurance allowed me to focus on academics and enjoy my time abroad without worrying about healthcare costs. Overall, it is practical, dependable, and well-suited for international students seeking reliable coverage abroad.


img 5/5.0 21, Jun 2023

Peace of Mind

Having this insurance while abroad gave me confidence that medical emergencies wouldn?t be a financial burden. Support staff were friendly and helpful. Filing claims was smooth, and coverage was comprehensive enough for my needs. Definitely a plan worth considering.


img 5/5.0 13, Jun 2023

Confident and Secure

ISO Student Health Insurance gave me confidence while studying abroad. Enrollment was straightforward, coverage was clear, and support staff were helpful. Filing claims was smooth, and reimbursements arrived on time. Coverage includes hospital visits, prescriptions, and emergencies, providing peace of mind. Minor medical issues were handled efficiently. The insurance allowed me to focus on studies without worrying about medical expenses. Overall, it provided dependable coverage, excellent support, and reassurance for international students abroad.


img 3/5.0 11, Jun 2023

Adequate Choice

The plan works and covers basic needs, though some claims took longer than expected. Customer service is polite but occasionally slow. Pricing is reasonable, making it an acceptable option for students, though a bit more efficiency would improve the experience.


img 4/5.0 03, Jun 2023

Positive Experience

Signing up for ISO Student Health Insurance was easy, and coverage details were clear. Support staff answered questions promptly and helped with claims. Reimbursements were timely, and minor medical issues were handled efficiently. Coverage includes hospital visits, prescriptions, and emergency care, giving confidence abroad. Minor website improvements could enhance usability, but overall, the plan is reliable, practical, and well-suited for international students seeking trustworthy health coverage.


img 4/5.0 01, Jun 2023

Simple and Useful

It was fairly easy to sign up and understand the policy. A small hiccup in document submission caused minor stress, but it was quickly resolved. The coverage itself is solid for common health needs, and overall, I felt secure while traveling and studying internationally.


img 5/5.0 23, May 2023

Stress-Free Coverage

ISO Student Health Insurance made studying abroad worry-free. Enrollment was straightforward, and coverage was clearly explained. Support staff were helpful and quick to respond. Filing claims was easy, and reimbursements were timely. Coverage includes hospital visits, prescriptions, and emergencies, which gave peace of mind. Minor medical issues were handled smoothly, and I felt confident having access to healthcare abroad. The insurance allowed me to focus on academics and enjoy my time abroad. Overall, it provided dependable coverage, excellent support, and reassurance for international students.


img 5/5.0 22, May 2023

Reliable Coverage

The plan worked as described. I didn?t encounter unexpected costs, and the coverage made me feel safe while overseas. Communication was clear, and customer support responded to questions quickly. I recommend this plan to anyone needing student health insurance abroad.


img 4/5.0 13, May 2023

Dependable Abroad

ISO Student Health Insurance provided reliable coverage for my study abroad. Enrollment was simple, and instructions were clear. Support staff responded promptly to questions and guided me through claims efficiently. Reimbursements were timely, and minor medical issues were handled without stress. Coverage includes hospital visits, prescriptions, and emergencies, offering reassurance while abroad. Minor website improvements could help, but overall, the plan is dependable, practical, and well-suited for international students seeking reliable insurance abroad.


img 4/5.0 12, May 2023

Satisfied With Service

Enrollment was fast, and the policy information was clear. I did have a minor issue with a claim, but customer service resolved it efficiently. Coverage seems broad enough for common health issues. Overall, I felt the insurance offered good support for the price.


img 5/5.0 03, May 2023

Excellent Choice

ISO Student Health Insurance exceeded expectations. Enrollment was straightforward, and coverage details were clearly outlined. Support staff were responsive and guided me through the claims process efficiently. Filing claims was easy, and reimbursements arrived promptly. Coverage includes hospital visits, prescriptions, and emergency services, giving confidence while studying abroad. Minor medical issues were handled efficiently, and I always felt supported. The insurance allowed me to focus on studies and enjoy my time abroad without worrying about healthcare costs. Overall, it provided dependable coverage, excellent support, and peace of mind for international students.


img 5/5.0 02, May 2023

Very Helpful

The insurance plan gave me confidence while studying abroad. Filing claims was easy, and responses from the support team were prompt. The policy covers the essential medical services, and I felt secure knowing unexpected expenses would be taken care of. Overall, it?s a solid option for international students.


img 3/5.0 23, Apr 2023

Practical Option

ISO Student Health Insurance covers essential health needs for international students. Enrollment was manageable, though website navigation could improve. Support staff were helpful, assisting with claims and questions. Reimbursements were processed correctly, with minor delays. Coverage includes hospital visits, prescriptions, and emergencies, providing reassurance abroad. While not exceptional, the plan works well enough for students needing standard health insurance. Overall, it offers peace of mind and reduces stress regarding medical expenses during study abroad.


img 3/5.0 22, Apr 2023

Good Enough

Coverage is decent, and the support team is generally helpful. Some paperwork felt repetitive and a little time-consuming. While it works fine for most medical needs, a few delays in communication were frustrating. Still, it?s better than having no insurance abroad, and it gives peace of mind.


img 4/5.0 13, Apr 2023

Peaceful Experience

ISO Student Health Insurance made my time abroad more secure. Enrollment was simple, and coverage was clearly explained. Support staff responded promptly to questions and helped navigate claims efficiently. Reimbursements were timely, and minor medical issues were handled smoothly. Coverage includes hospital visits, prescriptions, and emergency care, offering peace of mind for international students. The plan allowed me to focus on academics and enjoy my time abroad without worrying about medical costs. Overall, the insurance is reliable, practical, and well-suited for students seeking trustworthy coverage in a foreign country.


img 4/5.0 12, Apr 2023

Smooth Process

Enrollment was straightforward, though a bit confusing at first. Customer service clarified the details quickly. The coverage seems comprehensive, and the pricing is reasonable for international students. Claims were handled fairly, and overall, the experience was positive and reassuring. I?d consider using this again if needed.


img 5/5.0 03, Apr 2023

Reliable Coverage

ISO Student Health Insurance provided comprehensive coverage during my study abroad. Enrollment was easy, and instructions were clear. Customer support was responsive, guiding me through the claims process efficiently. Filing claims was straightforward, and reimbursements arrived on time. The plan covers hospital visits, prescriptions, and emergencies, which gave me peace of mind. Minor medical issues were handled without hassle, and I felt confident knowing I had access to healthcare in a new country. The insurance allowed me to focus on my studies and travel without financial worry. Overall, it was a dependable, practical, and reassuring choice for international students seeking reliable health coverage abroad.


img 5/5.0 02, Apr 2023

Easy and Reliable

Signing up was quick and simple. The coverage met my expectations, and the support team was helpful in answering questions. Claims were processed without unnecessary delays. Overall, it made studying abroad less stressful, and I felt confident knowing I had proper health insurance coverage while away from home.


ISO Insurance

ISO Insurance is a trusted insurance plan provider, founded and managed by current and former international students. We specialize in offering affordable health insurance plans for international students, scholars, and those on OPT across the United States.

Address
150 W 30th St
10001
New York
United States

Website
isoa.org

Email
customercare@isoa.org

Telephone
212-262-8922

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