134 reviews found
img 5/5.0 17, Jul 2025

Walked me through the worst

I had a lien on my property and had no clue how to fix it. They walked me through the process, explained what was possible, and gave me a plan. I?m glad I didn?t wait any longer.


img 1/5.0 12, Jul 2025

Never felt supported at all

From start to finish, I felt totally ignored. They promised regular updates but I heard nothing unless I reached out. When I did, responses were slow and unhelpful. Fees kept increasing without clear explanation. The IRS problems weren?t resolved fast enough and I ended up frustrated and out a lot of money. Worst experience ever with tax help.


img 4/5.0 04, Jul 2025

Kind, knowledgeable

From the free consult to resolution, they were courteous and explained IRS steps plainly. Filed my back returns and started negotiation process quickly. I deducted one star because they didn?t always explain extra charges clearly. Still, result was good and IRS stopped collection.


img 5/5.0 28, Jun 2025

Made a stressful thing easier

The tax debt was a huge weight. Instant Tax Solutions handled it step by step and made it less terrifying. It wasn?t fun, but they definitely made it easier.


img 5/5.0 24, Jun 2025

Felt heard and understood

They didn?t brush off my situation or act like it was nothing. They really listened, and I could tell they?ve dealt with all kinds of tax issues before.


img 5/5.0 11, Jun 2025

Felt supported the whole way

Tax stuff makes me anxious, always has. But the Instant Tax team gave me constant updates and explained every step. They weren?t pushy or salesy. Just honest, steady help through something I didn?t want to face alone. That meant a lot.


img 5/5.0 07, Jun 2025

IRS debt finally resolved

I was dealing with back taxes from over a decade ago. They helped sort it all out and got the account closed. It?s a relief I didn?t think I?d ever get.


img 5/5.0 01, Jun 2025

Real solutions

Other places gave me general advice. Instant Tax Solutions actually looked at my numbers and came up with a strategy that worked. Felt way more tailored and not just some copy-paste plan. That?s why I stuck with them.


img 5/5.0 17, May 2025

Didn?t sugarcoat it

They were honest from the beginning. Didn?t make any big promises, just told me what was likely and what wasn?t. And they came through on all of it.


img 2/5.0 04, May 2025

Disappointed by slow progress

I was hopeful after the free consultation, but things moved really slow. I had to ask several times about the status and often didn?t get clear answers. They did help reduce my IRS debt but took way longer than promised. I felt left in the dark a lot and that made this already stressful situation worse.


img 5/5.0 24, Apr 2025

Thankful for their help

Dealing with the IRS alone was too much. Having professionals like them behind me gave me confidence I didn?t have before. They really had my back the whole time, and I?m so thankful for that.


img 5/5.0 13, Apr 2025

Finally out of the mess

I?d been trying to fix this tax issue for years on my own. Instant Tax Solutions was the first place that actually helped and followed through. I?m finally free of it.


img 5/5.0 01, Apr 2025

They gave me hope

I honestly felt hopeless before reaching out. But after the first couple calls, I could see they knew what they were doing. That helped me feel hopeful again.


img 5/5.0 30, Mar 2025

They were upfront

What I appreciated most was they didn?t try to hide fees or anything. They were straight with me from the start, and it helped me trust them.


img 4/5.0 08, Mar 2025

Impressed with negotiation

I had a lien and they worked to remove it while setting up a payment plan. They informed me about options and kept it real?no overpromising. Still, I had to chase them mid?process for a few documents. Overall solid and care given showed.


img 5/5.0 03, Mar 2025

Old debt, new solution

My tax debt was over 10 years old and I figured there was no hope. But somehow, they got it reduced and even got interest knocked down. It wasn?t easy, but they fought hard for a fair deal.


img 5/5.0 28, Feb 2025

Feel more confident now

I didn?t know anything about taxes before and felt lost. Instant Tax Solutions made me feel smart and capable by breaking things down in plain words. I feel way more in control of my money now, and that?s priceless.


img 5/5.0 20, Feb 2025

Followed through

What really stood out was how they followed through on everything. I didn?t have to chase them or remind them. They handled the process and updated me without needing to ask.


img 4/5.0 09, Feb 2025

Good result, minor wait

They got me into a payment plan, removed some penalties, and addressed unfiled years. Most pieces went smoothly. I waited longer than I expected during investigation phase. They kept promises but timeline was slower than I'd hoped.


img 4/5.0 04, Feb 2025

Professional help

Free consult was good, staff knew IRS rules and offered realistic expectations. They reduced my balance using tools like CNC, install?plans. I lost one star because some info came later than expected. Otherwise positive and helpful.


img 5/5.0 31, Jan 2025

Not just about money

I know they?re a business, but it didn?t feel like they were just after my money. They gave honest info, even before I paid anything. That?s rare these days.


img 5/5.0 23, Jan 2025

IRS off my back

I ignored my tax problem too long and it got serious. The IRS was threatening garnishment. These folks got it stopped and then worked out a solution I didn?t even know existed. If I hadn?t called when I did, I don?t know what would?ve happened.


img 5/5.0 17, Jan 2025

No scare tactics

I talked to other places first and they tried to scare me into hiring them. Instant Tax Solutions didn?t do that. They just told me the facts and let me decide.


img 3/5.0 13, Jan 2025

Worked slowly, charged heavily

They eventually got garnishment lifted?but billed extra for each phone call and document review. It added up quickly. Was helpful but out-of-pocket cost was surprisingly high. Not hidden but not clear upfront.


img 5/5.0 07, Jan 2025

I finally feel caught up

I avoided my taxes for way too long, and it caught up with me. These folks helped me dig out of that hole. I feel like I?m finally back on track with everything.


img 5/5.0 02, Jan 2025

IRS finally stopped calling

I used to dread every unknown number on my phone. Once I signed with Instant Tax Solutions, that changed. They contacted the IRS directly and got me into a payment plan that?s way more reasonable. I?m not out of the woods yet, but at least I?m breathing again.


img 5/5.0 25, Dec 2024

Didn?t make me feel bad

I was embarrassed by how bad my tax situation had gotten, but they were kind and professional. Never made me feel ashamed or stupid, just helped fix it.


img 5/5.0 14, Dec 2024

I trust them completely

I?d been scammed by another company before, so I was nervous. But these folks were transparent and reliable. I?d absolutely recommend them.


img 5/5.0 08, Dec 2024

Professional and personal

I had a unique situation and wasn?t sure if anyone could help. These folks took the time to understand it fully, and they didn?t treat me like just a case file. They actually cared how things turned out for me. That?s rare in any company.


img 1/5.0 27, Nov 2024

Worst experience I?ve had

They promised a smooth process but I had nothing but problems. I waited months with no progress and poor communication. Each call felt like I was bothering them. They also added fees after I signed contract without warning. I?m still dealing with IRS issues and feel completely let down by their service.


img 3/5.0 22, Nov 2024

They helped but not fast

Case took longer than advertised. It took nearly a year before IRS finally confirmed the plan. Team stayed friendly but updates were scarce until I called. End result positive enough but patience required.


img 5/5.0 13, Nov 2024

I?d use them again

Hopefully I won?t have tax issues again, but if I do, I?d call these folks back in a heartbeat. Everything they said, they followed through on. Emails and calls were answered fast. They took the fear out of something that had me stuck for years.


img 5/5.0 06, Nov 2024

Helpful from day one

From the start, they were open and informative. They didn't make me feel like just another case. I knew who I was working with and what to expect. Every step made sense.


img 5/5.0 01, Nov 2024

Patient and clear

I called with a million questions and was expecting some rushed service. But Brittany from their team took her time and answered everything. Even when I asked the same thing twice. Never made me feel dumb or annoying. Really respectful experience.


img 5/5.0 29, Oct 2024

They gave me options

Instead of pushing one solution, they walked me through multiple paths I could take. That helped me feel more in control instead of stuck.


img 2/5.0 21, Oct 2024

Helped, but not very organized

The team seemed nice and knowledgeable but the whole process was confusing. They lost some of my paperwork and I had to resend several times. There were a lot of delays, and I didn?t get answers quickly. It felt like I was constantly chasing them for updates. The outcome was okay, but I expected more support considering what I paid.


img 3/5.0 16, Oct 2024

Helped some, but confusing

Initial consult explained options but they didn?t clearly tell me about all fees upfront. I thought they?d handle state filings too?they didn?t. In the end IRS plan was set, but I felt a bit misled and not organized as I?d hoped.


img 5/5.0 10, Oct 2024

Handled my back taxes

I had seven years of returns to file and had no idea where to begin. They got them filed fast and corrected a couple things I didn?t even realize were wrong.


img 5/5.0 01, Oct 2024

Great experience overall

The staff walked me through my tax issues in plain language. I had no idea where to start and was totally overwhelmed, but they made everything feel manageable. Took a few weeks, but we got there. Big thanks to Lisa on the team who kept checking in.


img 2/5.0 17, Sep 2024

Slow response and unclear fees

I felt like I waited forever for updates and had to keep following up myself. They helped somewhat with my IRS issue but never explained the fees clearly. I was surprised by extra charges that weren?t mentioned in the beginning. It helped a little, but communication was frustrating and it felt like I was doing most of the work on my own.


img 4/5.0 14, Sep 2024

Solid service, small hiccups

Had a garnishment and needed fast help. The consultation was free and thorough, then they filed forms in few days. They obtained a payment plan and abated some penalties. One hiccup?I had to follow up myself when IRS asked extra docs. Still overall helpful and outcome better than expected.


img 3/5.0 04, Sep 2024

OK, not great

They handled garnishment removal and penal abatement, so that part was good. Still, I paid thousands and felt the value wasn?t consistent. I could?ve signed up quickly but then they pressed more fees. In the end the IRS stopped collection, but I lost trust in pricing.


img 5/5.0 01, Sep 2024

Took care of everything

I didn?t have time to deal with the IRS while working full-time. They took care of it all?contact, forms, follow-up?and just kept me in the loop. Smooth experience.


img 5/5.0 30, Aug 2024

Quick response mattered

I contacted them late at night and got a reply the next morning. That kind of response time made me feel like a priority. They took action fast, and that really helped calm my anxiety.


img 4/5.0 27, Aug 2024

Steady help, minor lag

They approached IRS contact patiently, gathered my documents, and continued negotiation. They got balance reduced and paused collections. I just wish follow?up was more proactive. Otherwise they'd treated me respectfully and handled my case well.


img 5/5.0 22, Aug 2024

Plan that actually works

Other companies gave me generic solutions, but Instant Tax Solutions looked at my numbers and gave me a plan that fit my life. It?s realistic and it?s working.


img 5/5.0 14, Aug 2024

Helped me save thousands

I thought I?d be stuck paying the full amount. But they worked with the IRS and actually got some of the penalties and interest removed. I didn?t even know that was possible.


img 1/5.0 10, Aug 2024

No transparency, very slow

It took weeks just to get updates and some questions never got answered. I was left in the dark most of the time. On top of that, the price kept going up and I didn?t know why. They didn?t manage my case like I expected and it made everything more stressful than it had to be.


img 4/5.0 03, Aug 2024

Helped when I needed it

This firm helped me file years of missing returns, walked me through stress relief options like currently not collectible (CNC). They took on IRS contact and got better terms. I lost one star because response time on some emails was slow. But final result was definitely positive.


img 3/5.0 26, Jul 2024

Service was fine, upsells not

They delivered on the taxes filing and got me into offer in compromise. But after signing up they kept asking me to pay more for extra review, paperwork, etc. Felt pushy at times. Result was decent, but cost escalated unexpectedly.


img 4/5.0 15, Jul 2024

Fair, not perfect

I owed over $20 k in back taxes and they worked to reduce interest and penalties using methods like penalty abatement. Free initial consult gave me confidence. But monthly service cost was a bit higher than I expected. That aside, their follow?through on IRS negotiations made a real difference.


img 5/5.0 11, Jul 2024

Friendly and efficient

Everyone I spoke to was polite and professional. They didn?t waste time but also never made me feel rushed. It was a good balance.


img 4/5.0 06, Jul 2024

Realistic & helpful

They didn?t promise to wipe everything clean, instead focused on what IRS programs I qualified for. They got an installment agreement and penalty abatement. Charges were fair but communication sometimes slow. Result was worth the effort.


img 3/5.0 03, Jul 2024

Some relief, but pricey

They filed my old returns and got me an installment plan but the fees were much higher than I expected. They seemed professional but I had pay extra for every little thing. Result was okay but definitely cost more. Communication wasn?t perfect, I had to chase them for updates several times.


img 5/5.0 26, Jun 2024

So much less stress

The tax debt was ruining my peace of mind. I wasn?t sleeping, wasn?t focusing. These guys helped me get a grip on everything. Took time to understand my case and explain all the steps. It didn?t fix overnight, but I finally feel in control.


img 2/5.0 21, Jun 2024

Some results but very frustrating

They did manage to reduce some penalties and got me a payment plan, but it took way longer than expected. I didn?t get regular updates and often had to remind them about deadlines. It felt like I had to manage the case more than they did. The price was high considering the slow progress and lack of clear communication.


img 5/5.0 08, Jun 2024

It was worth it

I had doubts at first. I didn?t think any tax company could actually help. But these folks did. They worked directly with the IRS, helped me understand what documents I needed, and set up a plan. I feel like I have a clean slate again.


img 5/5.0 03, Jun 2024

IRS stopped calling

After they got involved, the nonstop IRS calls and letters stopped. That alone felt like a win. Everything else was a bonus.


img 5/5.0 27, May 2024

Helped me through hard time

I was dealing with family loss and on top of that, tax debt. Instant Tax Solutions didn?t just fix my IRS issue?they were kind the whole way. It sounds small, but kindness really mattered when everything else felt like too much.


img 5/5.0 22, May 2024

Extremely responsive

Anytime I had a question or needed something clarified, they got back to me quick. I didn?t have to wait around wondering what?s going on with my case.


img 4/5.0 13, May 2024

Calm through stress

The team helped me calm down and offered clear path forward: filing returns, requesting hardship, negotiating penalties. They delivered outcome better than I expected. A few phone calls needed second try to connect, but still relieved it?s resolved.


img 3/5.0 09, May 2024

Not as supportive as expected

I thought they?d guide me step-by-step but I felt left to manage forms myself. They did intervene with IRS, but less hand-holding than I hoped. Good outcome, but more effort on my side than advertised.


img 5/5.0 05, May 2024

Helped me face the IRS

I was scared to even open mail from the IRS. After calling Instant Tax Solutions, they stepped in and handled the contact for me. I?m not afraid of letters anymore. Huge weight lifted.


img 2/5.0 27, Apr 2024

Not what I expected

I thought they would take care of everything but I ended up doing most of the paperwork and chasing the IRS myself. The staff was polite but seemed overwhelmed or disorganized. I felt like I wasn?t a priority and had to push for updates constantly. The fees were also higher than I originally thought, which was disappointing.


img 3/5.0 14, Apr 2024

Could?ve done better on follow?up

They promised consistent updates but often didn?t follow through. I had to remind them multiple times when IRS requested something. They eventually did right but process felt unorganized at times.


img 5/5.0 25, Mar 2024

Worth every dollar

I was scared about the cost at first, but the results were worth it. The team kept me in the loop the whole way, no surprise charges or anything shady. They even showed me how to avoid these tax problems in the future. Super helpful.


img 4/5.0 18, Mar 2024

Wish updates sooner

They took charge of contacting IRS directly and settled my account. Process included negotiation to reduce penalties. I only wish they'd given quicker status updates instead of me following up. But result was better than going solo.


img 5/5.0 02, Mar 2024

Stress level way down

I?d been losing sleep over this for months. After hiring them, I finally felt like someone had my back. They didn?t promise magic, but they did deliver solid results.


img 5/5.0 28, Feb 2024

Reliable help when needed

They showed up for me when things were getting bad with the IRS. I didn?t have to chase them down for updates either. They stayed in touch from start to finish.


img 5/5.0 19, Feb 2024

Took my panic seriously

I called them literally shaking from anxiety. They didn?t brush it off?they actually listened and explained what could be done. The first call already helped me feel calmer, and they followed through on everything after.


img 5/5.0 14, Feb 2024

Just solid service

No drama, no gimmicks, just professional help. I had a few old returns to file and some debt I didn?t understand. They made it all make sense and walked me through what needed to be done. The whole process was smoother than I expected.


img 5/5.0 10, Feb 2024

Not just customer service

They weren?t just polite?they were actually helpful. Each person I spoke with knew what was going on and actually remembered my case. That made me trust them more.


img 5/5.0 06, Feb 2024

Finally found help

I had years of unfiled taxes and kept putting it off. When I called Instant Tax Solutions, they didn?t judge me or rush things. They helped me file everything and actually got some penalties waived. I didn?t think that was possible. They stayed patient through the whole mess.


img 5/5.0 30, Jan 2024

Much better than expected

Honestly, I thought this would be like other companies?confusing and disappointing. But Instant Tax Solutions proved me wrong. They did exactly what they said they would and did it professionally.


img 5/5.0 25, Jan 2024

Very informative staff

They didn?t just fix the issue?they explained why it happened so I won?t end up here again. I appreciated that. It wasn?t just a one-and-done thing. They wanted me to learn too, and I did.


img 2/5.0 18, Jan 2024

Communication needs improvement

While they eventually handled my tax issue, I was disappointed in how little they communicated. I waited weeks sometimes without any updates and had to call multiple times just to get basic info. Also, some fees seemed to come out of nowhere, which made me question transparency. The service worked but the poor communication made it harder than it needed to be.


img 5/5.0 11, Jan 2024

Clear communication

I liked that they didn?t use legal talk I couldn?t understand. Everything was broken down step-by-step. When the IRS sent new letters, they explained what they meant and how to respond. Made something scary a lot more manageable.


img 5/5.0 06, Jan 2024

Fast, respectful service

I was dealing with a levy and didn?t know what to do. They jumped in quickly and treated me with respect the whole way. Never felt like I was just a number.


img 5/5.0 03, Jan 2024

I was treated with respect

Some places I contacted spoke down to me. Not here. They treated me with respect and didn?t assume anything. That made it much easier to open up about my situation.


img 5/5.0 28, Dec 2023

Knew what they were doing

The person I worked with really knew the IRS system. Every move they made was smart and got results. You can tell they?ve been doing this for a while.


img 3/5.0 24, Dec 2023

Not worth all the cost

I paid what felt like a lot and they delivered some results?penalty relief and installment plan?but still owe much of what I did myself. They argued it was money well spent but I?d done much of the document work alone.


img 5/5.0 18, Dec 2023

They made it feel doable

The tax mess I had seemed too big to handle. But they broke it down, handled the tough calls with the IRS, and made it feel like something I could get through.


img 5/5.0 12, Dec 2023

They handled everything

I owed the IRS more than I could ever pay. I felt trapped. Instant Tax Solutions managed to get my account into a non-collectible status while we figured out next steps. I didn?t even know that was possible. They handled the heavy stuff and let me breathe.


img 5/5.0 05, Dec 2023

Worked with my busy schedule

I work odd hours, but they always found time to connect. Emails, calls, whatever worked best. That flexibility made it so much easier to keep things moving.


img 5/5.0 01, Dec 2023

Calm through chaos

I called in a panic and was met with calm, collected support. They told me what to expect and helped me face the IRS without fear. It wasn?t overnight but they stuck with me the whole way. That reliability meant a lot.


img 3/5.0 27, Nov 2023

Decent fix, communication lacking

IRS debt was paused after some negotiation, which helped, but it took weeks to hear back and I always had to follow up. Team seemed capable but not proactive. I did feel supported when things moved though.


img 3/5.0 22, Nov 2023

Fine results, but paperwork troubles

Their representative was knowledgeable and friendly. However, they asked me for documents repeatedly and lost some paperwork, causing delays. End outcome acceptable but I lost a star for poor internal tracking.


img 5/5.0 18, Nov 2023

Consistent communication

I never went more than a couple days without hearing from them. Even when there was no news, they checked in. I never felt forgotten, and that was a big deal to me.


img 5/5.0 09, Nov 2023

Went above expectations

I wasn?t expecting much when I called, honestly. But they took real interest in my situation and didn?t rush me. The IRS debt didn?t magically disappear, but they negotiated something I can actually afford. It feels like I got my life back on track.


img 5/5.0 05, Nov 2023

So glad I made the call

I almost didn?t call, thinking it wouldn?t help. But I?m really glad I did. They got started right away and kept me informed. The whole process felt easier than I expected.


img 4/5.0 02, Nov 2023

Balanced experience

They were upfront about what IRS programs I?d qualify for. They helped reduce interest charges, set me up on installment plan. I just lost a star because follow-up communication sometimes lagged when IRS requested extra info. Good overall support.


img 5/5.0 30, Oct 2023

Made it simple for me

I?m not great with paperwork and all that, but they made things super clear. I knew what I needed to sign and when. They kept everything organized.


img 4/5.0 25, Oct 2023

Reliable but cautious

I called for help with unfiled returns and mounting interest. Instant Tax Solutions explained all the IRS programs they could try, like offer in compromise or hardship status. They were honest that not everything could be removed. Team stayed in touch regularly, file process went smooth, just wish there was a bit more detail on fees up front.


img 5/5.0 13, Oct 2023

Felt like a team effort

I never felt like I was left in the dark. They made every decision feel like it was ours together, not just theirs. I always knew what was happening and why. That kind of transparency gave me peace of mind.


img 4/5.0 08, Oct 2023

Professional & clear

The team is made up of CPAs and enrolled agents who know IRS rules well. They negotiated removal of penalty fees and set up installment agreement for my debt. Communication was clear and respectful. Some details took longer to receive, but they delivered what was promised and helped ease stress of dealing with IRS.


img 5/5.0 06, Oct 2023

Clear and stress-free

I?m not someone who understands IRS language, but they translated everything into simple terms. That made the whole thing way less scary.


img 3/5.0 03, Oct 2023

OK service, nothing special

They got my old returns filed and talked me through IRS options. But it seemed like standard procedure?I knew some programs IRS offers myself. Not much extra besides peace of mind. I?d do it myself in hindsight.


img 5/5.0 29, Sep 2023

Helped fix my mistake

I messed up my tax returns for years thinking I was doing them right. Turns out I owed quite a bit. Instant Tax Solutions reviewed everything, refiled the returns, and corrected the IRS records. They didn?t make me feel bad, just helped me move forward.


img 5/5.0 25, Sep 2023

More support than I thought

I assumed I?d get a few emails and be on my own, but they really supported me throughout. From calls to helping with forms, they stayed on it the whole time.


img 5/5.0 19, Sep 2023

Finally have peace of mind

I?d been carrying the weight of this tax debt for years. It felt impossible. Now it?s handled, and I can finally breathe again. I?m so thankful I made that first call.


img 5/5.0 15, Sep 2023

Fast help when it mattered

My wages were about to be garnished and I didn?t know what to do. I called them and they jumped on it fast. Within days the IRS paused the garnishment and we got a plan started. They acted like it was urgent because it was.


img 5/5.0 11, Sep 2023

Honest answers, finally

I?d spoken with other companies that gave me big promises that didn?t make sense. These guys gave me a real explanation and backed it up with action. Felt more trustworthy than anyone else I tried.


img 5/5.0 07, Sep 2023

No judgment, just help

I was embarrassed about how long I?d ignored my taxes. But when I spoke with their team, they were kind and didn?t shame me. They listened and got a plan started that I could stick with. That meant more than they probably know.


img 5/5.0 01, Sep 2023

Explained every detail

I appreciated how they didn?t just fix the problem?they also explained what caused it and how to avoid it going forward. It felt more like a partnership than just a service.


img 5/5.0 28, Aug 2023

One less thing to worry about

With everything going on, my taxes were one more headache. They got it handled, step by step, without adding more stress. That?s what I needed most.


img 5/5.0 23, Aug 2023

Communicated clearly

They kept me updated without me having to chase them. I always knew where my case stood and what came next. That was huge for me.


img 5/5.0 16, Aug 2023

Stayed on top of everything

I expected delays, but they stayed in constant contact with the IRS and followed up with me weekly. It made a complicated process feel a lot more manageable.


img 5/5.0 08, Aug 2023

No surprises

The pricing was exactly what they told me up front. No hidden stuff or extra fees halfway through. I worked with the same few people each time which helped build trust. IRS backed off and now I can breathe easier.


img 5/5.0 06, Aug 2023

Great first impression

I was nervous calling a tax firm, but the first call made a big difference. They were calm, explained things clearly, and didn?t push me to sign up.


img 1/5.0 29, Jul 2023

Terrible customer service, avoid

Customer service was almost nonexistent. Emails went unanswered for days and calls often went straight to voicemail. When I finally got a response, it was generic and didn?t help. The whole thing felt rushed with hidden fees. I regret hiring them and wouldn?t recommend to anyone dealing with IRS problems.


img 1/5.0 26, Jul 2023

Misleading promises and poor service

I signed up thinking they would handle everything professionally, but I was wrong. The process dragged on for months with little communication. They kept telling me things were on track but I saw no proof. Also, surprise fees kept popping up and no one explained them properly. Felt misled and disappointed the whole way through.


img 4/5.0 20, Jul 2023

Helpful but expect delays

Friendly team, knowledgeable about IRS procedures. They helped me through hardship qualification to pause collections. Got penalties abated, and interest reduced. I deducted one star because initial documents took a while to prepare. Once submitted though, things moved.


img 5/5.0 15, Jul 2023

Felt like I had a plan

Before calling them, I didn?t know where to even begin. After the first call, I had a clear plan and someone to help me follow it. That gave me hope.


img 1/5.0 10, Jul 2023

Extremely disappointed, wasted time

I was really hopeful, but this company failed me big time. Communication was nearly nonexistent, I had to call multiple times just to get basic info. They charged me more than originally quoted, and it took forever to see any progress. Honestly, felt like they didn?t care about my case and just wanted my money. Would not recommend at all.


img 4/5.0 08, Jul 2023

Supportive but mix?ups

Helpful intake process, free consult was thorough. They ensured proper documentation and negotiated well. There were a couple miscommunications around filing dates and copies of forms. But they corrected it and final resolution was good.


img 5/5.0 02, Jul 2023

Real people, not robots

It didn?t feel like I was talking to a script. They were real, understood my stress, and actually seemed to care. The process wasn?t always easy, but I never felt alone dealing with it.


img 5/5.0 27, Jun 2023

My case wasn?t too small

I didn?t owe a ton, but I was still scared. Some firms didn?t even bother calling me back. Instant Tax Solutions treated me like I mattered, no matter the amount. They helped me sort it all out and move forward.


img 4/5.0 23, Jun 2023

Made a tough situation easier

Got stuck with serious IRS debt. They walked me through resolution options like offer in compromise or CNC. Explained pros and cons honestly. Helped reduce overall payments. Communication wasn't perfect but friendly and helpful otherwise.


img 5/5.0 19, Jun 2023

Step-by-step support

Every step of the way, they made sure I understood what was happening. Even when things changed with the IRS, they broke it down so I wasn?t left guessing.


img 5/5.0 13, Jun 2023

Real people helping people

It felt like I was working with people who actually care. Not some big company with no face. They remembered my name, my situation, and kept communication easy.


img 4/5.0 11, Jun 2023

Thorough but pricey

They provided expert analysis and handled IRS negotiation step by step. I had to furnish lots of financial data, which felt tedious. Fees were higher than I budgeted. But outcome was much better than I?d managed alone.


img 3/5.0 06, Jun 2023

Good result, slow service

They eventually negotiated a lower payment plan with the IRS, but it took much longer than they said. I found myself emailing often to get updates. Outcome was better than I could do alone?but waiting months without clear status was frustrating.


img 3/5.0 01, Jun 2023

Result okay, but felt rushed

They assured me about options like CNC and negotiating penalties, then put pressure to sign up quickly. I felt rushed into contract decisions before fully understanding costs. Still got resolution but felt uneasy about the process.


img 3/5.0 31, May 2023

Mixed feelings

They calmed my stress and got IRS to agree to payment terms. But there was a delay in resolving state-level debt since they only processed federal. I had to find someone else later. Helpful but incomplete.


img 1/5.0 22, May 2023

Felt like I was on my own

I thought they would handle all IRS communication, but I ended up doing most of it myself. They didn?t explain things clearly and I never knew what stage my case was at. When I asked questions, replies were slow or vague. They charged way more than I expected and it didn?t feel worth it.


img 5/5.0 20, May 2023

Respectful and responsive

I?ve worked with other tax places before and felt like just a number. Here, I actually felt heard. They called back fast, explained the documents, and made sure I understood what was happening. It was refreshing to be treated like a real person.


img 5/5.0 13, May 2023

Easy to work with

I?ve had bad experiences with companies before, but this one was easy to work with. Emails were returned quick, and they kept their promises.


img 3/5.0 10, May 2023

Helpful but inconsistent communication

They were competent solving back taxes and negotiating settlement. Still I sometimes waited days for replies and had to prod for updates. They delivered but didn?t feel consistently responsive or engaged proactively.


img 4/5.0 04, May 2023

Very capable team

The staff acted professional and explained the possible resolutions?including an Offer in Compromise or installment plan. They negotiated effectively and reduced my balance notably. I just wish they'd provided more frequent updates without me asking. Overall solid experience.


img 5/5.0 29, Apr 2023

Compassionate team

I was dealing with a divorce and tax debt at the same time. They were understanding and helped me through it with zero judgment. I really appreciated their patience.


img 5/5.0 23, Apr 2023

Trustworthy folks

I was skeptical at first but gave them a chance. They didn?t overpromise and told me upfront what I should expect. What they said lined up with what actually happened, which I really appreciated. Not a lot of companies are that real with you.


img 5/5.0 17, Apr 2023

No pressure, just info

They explained my options and didn?t pressure me to sign. That alone made me feel better. I ended up working with them because I trusted them from the beginning.


img 5/5.0 12, Apr 2023

They didn?t pressure me

Most tax companies I talked to just tried to scare me. These guys were different. They explained all the risks, yeah, but also gave me real options and time to think about it. I never felt rushed into a contract or anything.


img 4/5.0 04, Apr 2023

Knowledgeable but slow

Instant Tax Solutions team is clearly experienced. They handled wage garnishment fast and filed my old returns. They explained everything clearly. Only delay was waiting weeks for final IRS confirmation. Still relieved it?s handled now.


Instant Tax Solutions

Instant Tax Solutions holds an A+ rating with the Better Business Bureau and is founded on strong ethical principles shared by every member of our team. We are committed to providing outstanding service to every client, regardless of the size or complexity of their tax issues. Our team offers trusted help with IRS and State tax problems, including wage garnishments, bank levies, back tax filings, tax liens, bookkeeping, Offers in Compromise, penalty abatement, and more. Our experienced Tax Attorneys, Enrolled Agents, and CPAs are here to advocate on your behalf and work toward the best possible resolution for your situation. We start with a free consultation and tax analysis. During your first call, we'll explain your rights and help you understand the programs you may qualify for. If you're not eligible for certain options, we'll clearly explain why. And if you decide to handle your case on your own, we'll guide you through that process as well including providing direct contact details for the relevant IRS or State departments. There's no risk in exploring your options. Give us a call and take the first step toward resolving your tax debt.

Address
1110 W Park Place, Suite 208
83814
Coeur d'Alene
United States

Website
instanttaxsolutions.com

Email
info@instanttaxsolutions.com

Telephone
2087732609

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