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Houseofcaviarandfinefoods

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houseofcaviarandfinefoods.com
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186 reviews found
img 1/5.0 21, May 2025

Refund Policy Is Unfair

Received a spoiled product, but the company would not give a refund. Only store credit was offered, which is not useful when trust in the quality of the product is already lost.

img 1/5.0 19, May 2025

Poor Customer Service

My order was incorrect, and when I contacted customer service, they were unhelpful and slow to respond. The caviar itself was decent, but the hassle of dealing with support made the experience frustrating. I expected better service for the price paid.

img 5/5.0 11, May 2025

Great Service and Premium Caviar

This firm supplies some of the finest caviar I have ever tasted. The texture, flavor, and freshness were all just right. Shipping was speedy, and care was taken to package. It's wonderful to have someplace to count on for luxury foods.

img 4/5.0 05, May 2025

Excellent Customer Support

Had some problem with my order, but the customer support staff resolved it efficiently and professionally. Their commitment to the satisfaction of customers speaks volumes about the shopping experience.

img 4/5.0 26, Apr 2025

High Quality but Expensive

The caviar was excellent, but the pricing could be a little more competitive. The overall experience was positive.

img 5/5.0 24, Apr 2025

Worth Every Penny

Ordering from House of Caviar and Fine Foods was a great decision. The caviar was fresh, flavorful, and packed perfectly. It arrived on time, well-chilled, and in pristine condition. The service was professional, and the quality was evident in every bite. Definitely a place I?ll order from again for special occasions.

img 4/5.0 20, Apr 2025

Impressive Quality

The caviar was excellent, but I wish there were more affordable options available. The delivery was smooth, and customer service was very responsive. Great experience overall!

img 1/5.0 17, Apr 2025

Unreliable Product Quality

The inconsistency in product quality, with some orders being received in unacceptable condition, raises questions about the reliability and standards upheld by the company.

img 2/5.0 08, Apr 2025

Not What I Was Expecting

The caviar wasn?t as flavorful as I expected. Packaging was nice, but it didn?t quite meet my standards for the price.

img 5/5.0 03, Apr 2025

Consistently Outstanding

Consistent quality and service set House of Caviar apart. Each order reinforces their status as an elite provider for gourmet foods. Extremely grateful for their commitment.

img 5/5.0 01, Apr 2025

Premium Caviar at Its Best

This company delivers exactly what it promises. The caviar was fresh, flavorful, and delivered quickly. The service was exceptional, and I will definitely be a repeat customer.

img 4/5.0 30, Mar 2025

Impressive Quality and Freshness

The caviar was fresh and delicious, and I was impressed with how well-packaged it was. It?s a bit expensive, but I can understand why. Overall, a great experience!

img 5/5.0 27, Mar 2025

A Gourmet Lover?s Dream

Being a gourmet food lover, I am always looking for quality products, and House of Caviar and Fine Foods did not disappoint. The variety of caviars offered is impressive, and the quality is excellent. The texture, flavor, and freshness were all what I expected. My order was shipped carefully and arrived in perfect condition. Shipping was timely, and the whole experience was seamless from beginning to end. I also enjoyed their customer service, as they were helpful and informed. It's obvious that this company is committed to delivering the finest gourmet products available. Whether you're a seasoned caviar connoisseur or new to it, you won't be let down. I will be back to order again soon and can honestly say this is one of the finest gourmet food distributors around. Great experience all the way around!

img 2/5.0 25, Mar 2025

Lacking in Flavor

The caviar was fresh, but the taste was milder than I expected. I was hoping for a stronger, richer flavor.

img 1/5.0 21, Mar 2025

Lack of Accountability for Spoiled Goods

Being served spoiled caviar was a major disappointment. The product had a strong musty smell and taste, making it impossible to eat. The company's inability to respond to the situation or provide compensation is a bad reflection on their accountability and customer service standards.

img 5/5.0 16, Mar 2025

Great Experience from Start to Finish

Ordering was convenient, and the delivery was on time. The caviar was of very high quality, fresh, and tasty. The care taken in packaging guaranteed it arrived in perfect condition. The experience was flawless overall, and I was sure of my purchase. This will certainly be my go-to supplier for gourmet food.

img 4/5.0 12, Mar 2025

Great Selection, Slightly Overpriced

The selection is fantastic, and the quality is great, but the pricing is on the higher side. Still, a good experience and would order again.

img 4/5.0 09, Mar 2025

Great Selection, Slightly Pricey

The range of caviar and fine foods available is impressive. Although the prices are high, the quality is worth it. Customer service was assistive in choosing the correct products. Overall, a satisfactory purchase.

img 2/5.0 04, Mar 2025

Not Worth the Price

The caviar was decent but not exceptional, and for the cost, I expected more. There are better options available at similar or lower prices.

img 4/5.0 27, Feb 2025

A Bit Pricey But Worth It

The quality of the caviar was outstanding, but the price was on the higher side. Still, the experience was worth it, and I will consider ordering again for special occasions.

img 2/5.0 26, Feb 2025

Slow Customer Support

The ordering process was easy, but when an issue arose with my shipment, customer service was unresponsive. It took several attempts to get a reply, and the resolution was not satisfactory.

img 5/5.0 22, Feb 2025

Worth Reordering

The caviar from House of Caviar and Fine Foods is top-notch. The taste was delicate and smooth, and the freshness was evident. Ordering was easy, and the shipment arrived on time. I?ll definitely be placing another order soon. Highly impressed!

img 4/5.0 19, Feb 2025

Amazing Product, Slightly Delayed

The quality of the caviar was top-notch, but my order was delayed a couple of days. Customer service was helpful in updating me. Overall, a great experience, just wish shipping was a bit faster.

img 5/5.0 15, Feb 2025

Exceeded Expectations

My initial order was beyond expectations. The caviar was exquisite, and the supporting products complemented it to perfection. The informative care instructions were a considerate touch, guaranteeing maximum enjoyment.

img 2/5.0 13, Feb 2025

Misleading Advertising

The site boasts superior quality, but the item I got was subpar at best. The taste was unimpressive, and I would not be ordering from here again.

img 5/5.0 09, Feb 2025

A Luxurious Indulgence

Caviar is one of those things that should be nothing short of perfect, and House of Caviar and Fine Foods gets that entirely. My order came beautifully packaged, and everything was at the right temperature. The caviar itself was sublime?each pearl exploding with light, buttery flavor. I was also impressed with the texture consistency and freshness. It's hard to find a company that actually lives up to the quality they claim to have, and they do that in spades. Ordering was a breeze, and the delivery was on-time. I also had a question regarding pairing options, and their customer service staff was very friendly and knowledgeable. It was a five-star experience from beginning to end, and I'm already planning my next order. Whether you are a caviar lover or getting it for the first time, I cannot say enough about this company. An absolute luxury treat well worth every dollar!

img 2/5.0 08, Feb 2025

Disheartening Experience with Spoiled Caviar

Placing caviar to order for a special occasion was soured by the fact that the product turned up spoiled. Attempts to inquire for help fell on deaf ears, leaving an impression of disappointment and a lesser perception of the company's commitment to its patrons.

img 4/5.0 04, Feb 2025

Great Experience with a Minor Issue

The product itself was excellent, and customer service was very friendly. However, my order took a little longer to arrive than expected. Still, I was happy with the overall experience and would order again.

img 4/5.0 30, Jan 2025

Satisfying Purchase

I enjoyed my order, though I felt it was a little expensive. Still, the quality was excellent, and I appreciate the fast shipping.

img 1/5.0 28, Jan 2025

Disappointment in Product Freshness

The caviar ordered was not as fresh and good as had been expected from previous orders. This is an inconsistency that raises doubts about the reliability of the company's products.

img 2/5.0 23, Jan 2025

Not Fresh Enough

The caviar didn?t taste as fresh as I expected. Customer service was polite, but they didn?t offer much assistance.

img 4/5.0 20, Jan 2025

Fresh and Flavorful

The freshness of the caviar was clearly apparent from initial consumption. It was a celebration of the commitment to quality through each bite. The only area of criticism is the high pricing, but worth it for the excellence.

img 4/5.0 16, Jan 2025

Excellent but Pricey

The caviar was outstanding, but I do feel the prices are a little high. I wish there were more affordable options for regular customers. That said, I would order again for special occasions.

img 5/5.0 13, Jan 2025

Perfect for Special Celebrations

When organizing a special event, I wanted to make sure that everything was just right, including the caviar choice. House of Caviar and Fine Foods surpassed all of my expectations. The product was delivered on time, properly packaged, and at the perfect temperature. The quality was impeccable, with a silky texture and a delectable, refined flavor. My guests at my party were absolutely amazed! Ordering was easy, and customer service was excellent, providing valuable assistance in selecting the optimal product for my requirements. I couldn't have had a better experience. This company clearly knows what it takes to offer luxury and quality. Whether for special occasion or simply a quiet treat, their caviar cannot be beat. I will most definitely be repeating the order as this experience was nothing less than flawless. Should you wish to impress your diners with exceptional gourmet items, look no further!

img 1/5.0 07, Jan 2025

Product Looked Different Than Advertised

The caviar did not appear as in the pictures. It had a peculiar color and was less visually attractive than anticipated. Taste was also poor.

img 1/5.0 20, Dec 2024

Unresolved Issues with Spoiled Products

Receiving a spoiled product is unfortunate; however, the bigger problem is that the company refuses to acknowledge and correct such issues. This poor customer support is not acceptable for a business of this type.

img 5/5.0 18, Dec 2024

A True Gourmet Experience

House of Caviar and Fine Foods really offers a world-class gourmet experience. The variety of products is impressive, and I opted to taste their Osetra caviar. As soon as I opened the package, I knew I had made the correct decision. The pearls were perfectly sized, fresh, and possessed an extremely refined flavor. I was also impressed by the attention given to packaging so that all the products came fresh and at the right temperature. The ordering process was smooth, and delivery was prompt. Their customer care was also top-notch and expert, answering all my queries effortlessly. I have attempted other sources previously, but none have come near the quality and service level I got here. This is now my top choice store for specialty foods, and I eagerly look forward to sampling more of what they have to offer. Extremely pleased with my purchase!

img 1/5.0 15, Dec 2024

Will Not Order Again

The caviar was overpriced, and the quality did not meet my expectations. Customer service was not very helpful when I reached out.

img 5/5.0 08, Dec 2024

Perfect for Special Occasions

I had caviar delivered for a special event, and it was a success! Everyone enjoyed the freshness and taste. The shipping was quick, and the product was well-packaged. It added to our celebration. This company really delivers high-quality products that are worth every cent.

img 5/5.0 02, Dec 2024

Perfect for Special Occasions

Ordered caviar for a special anniversary dinner. The product surpassed expectations, giving our celebration the luxurious touch it needed. The ordering process was effortless, and the caviar arrived well-packaged and fresh.

img 3/5.0 01, Dec 2024

Okay, But Expected More

The product was fresh and packaged well, but I expected a stronger flavor profile. It wasn?t bad, just not as amazing as I had hoped.

img 1/5.0 28, Nov 2024

Would Not Order Again

I won't be going back based on this experience. The caviar was not as rich-tasting as one would anticipate, and customer service was annoying to deal with.

img 2/5.0 23, Nov 2024

Unsatisfactory Resolution of Issues

Following the delivery of a below-standard product, the expectation was that the company would quickly resolve the issue. The response was, however, slow, and the resolution provided did not make a sufficient consolation for the disappointment and inconvenience suffered.

img 1/5.0 21, Nov 2024

Disappointed with My Purchase

I had high expectations, but the caviar didn?t taste as fresh as I had hoped. Customer service wasn?t very helpful when I inquired about my order. I won?t be ordering again.

img 1/5.0 13, Nov 2024

Very Disappointed

The caviar did not taste fresh, and the packaging seemed slightly damaged upon arrival. Customer service was unresponsive when I reached out. Overall, a disappointing experience.

img 2/5.0 09, Nov 2024

Packaging Could Be Improved

While the caviar itself was fine, the packaging didn?t provide adequate protection. One of the tins was dented upon arrival. Expected more care in handling such expensive products.

img 5/5.0 03, Nov 2024

Exquisite Caviar, Exceptional Service

House of Caviar and Fine Foods offered an impeccable experience throughout. The caviar was superb?fresh, delicious, and carefully packed to maintain its quality. Ordering was smooth, and the site helped to easily choose the ideal selection. Shipping was quick, and the package came in pristine condition with everything properly chilled. Customer service was excellent; they answered very quickly to my questions and offered valuable suggestions. It's not often you get a company that really gets quality, but they do everything in the best way possible. If you're a seasoned gourmet connoisseur or you're just buying for the first time, you can be sure to get the very best from them. I was absolutely amazed at both product and service, and I will be ordering again very soon. This business has raised the bar for fine foods, and I couldn't be more pleased with my purchase. Highly recommended for any occasion!

img 5/5.0 28, Oct 2024

Unparalleled Freshness

The unmatched freshness of the caviar stands the company apart. From order to delivery, the experience was flawless, demonstrating their professionalism and commitment to excellence.

img 3/5.0 26, Oct 2024

A Mixed Experience

The caviar was good, but the packaging was slightly damaged. Delivery was timely, but I expected a bit more given the price.

img 2/5.0 22, Oct 2024

Too Many Issues to Recommend

With the uneven quality, sluggish shipping, and poor customer service, it's difficult to recommend this business. There are more suitable choices for caviar online.

img 4/5.0 19, Oct 2024

Excellent Selection, Could Be Faster

The variety of options is impressive, and the quality is great. Shipping was a little slower than expected, but overall, a positive experience.

img 5/5.0 14, Oct 2024

Excellent Customer Service

Had a small question about my order, and customer service was extremely helpful. They went above and beyond to assist me. The product itself was flawless, and I?ll be ordering again soon.

img 3/5.0 09, Oct 2024

Good Quality but Pricey

The caviar was fresh and delicious, but I found the pricing to be a bit high compared to other suppliers. The packaging was great, and delivery was on time. Customer service was polite but not particularly engaging. While I enjoyed the quality, I might explore other options for better value.

img 1/5.0 05, Oct 2024

Lack of Transparency in Handling Complaints

Transparency and honest communication are crucial in addressing customer grievances. The inability of the company to communicate constructively and offer clear solutions is reflective of inadequate customer service standards.

img 5/5.0 27, Sep 2024

Outstanding Experience

House of Caviar and Fine Foods really knows gourmet quality. The caviar was flawless, and the delivery was prompt. The entire experience, from surfing to receiving my order, was impeccable. I will most definitely be a repeat customer.

img 1/5.0 19, Sep 2024

Overpriced and Underwhelming

The product was overpriced for what I received. The caviar lacked flavor, and customer service was not very helpful. Will not be ordering again.

img 2/5.0 12, Sep 2024

Delivery Time Was Longer Than Stated

The website indicated a certain time frame for delivery, but my package took much longer to arrive. It made planning challenging, and there was no proactive communication regarding the delay.

img 4/5.0 08, Sep 2024

Fresh and Delicious, But Expensive

The caviar was excellent, but I do feel it?s a bit pricey. Still, the quality was impressive, and I?d consider ordering again for a special occasion.

img 5/5.0 06, Sep 2024

Consistently Impressive

As a frequent customer, I've always been amazed at the quality and service. The caviar is always fresh, and the delivery is timely. Their dedication to excellence brings me back.

img 5/5.0 28, Aug 2024

Outstanding Quality and Service

House of Caviar and Fine Foods has established a new benchmark for high-end food service. The caviar they produce is of unparalleled quality, with every pearl providing a new, rich, and buttery flavor. The process of ordering was easy, and I enjoyed the in-depth descriptions of every product on their website. Shipping was incredibly quick, and my order arrived in perfect condition. The packaging was excellent, keeping the caviar chilled to perfection during shipping. Their customer service was also a standout?friendly, helpful, and always willing to help. It's obvious that this company prides itself on delivering only the finest to their customers. Each experience with them has been effortless, and I will continue to buy from them for all my gourmet food requirements. If you?re looking for premium-quality caviar with outstanding service, this is the place to order from. A truly top-tier experience!

img 4/5.0 25, Aug 2024

Quality Meets Convenience

Merging convenience with quality, House of Caviar provides gourmet shopping without hassle. The site is user-friendly, and the delivery is trustworthy. A small cut in shipping fees would be welcome.

img 1/5.0 24, Aug 2024

Won?t Be Ordering Again

My order arrived late, and the quality didn?t match the price. Customer support was unhelpful when I reached out.

img 2/5.0 17, Aug 2024

Quality Decline Over Time

Having been a loyal customer, noticeable deterioration in product quality is noticeable. Past orders had an acceptable quality, but current orders have shown cases of spoilage and loss of taste, suggesting possible breakdowns in quality control measures.

img 1/5.0 16, Aug 2024

Not Worth the Hype

After reading so many positive reviews, I had high expectations, but unfortunately, I was underwhelmed. The flavor was not as rich as I had hoped, and the service was not as responsive as I expected. Won?t be ordering again.

img 1/5.0 12, Aug 2024

Poor Customer Support

The product was overpriced for the quality I received. When I reached out to customer service, I didn?t get a satisfactory response. Not a great experience overall.

img 2/5.0 09, Aug 2024

Concerns Over Product Consistency

There is inconsistency in product quality, with some orders being outstanding and others not meeting expectations. This inconsistency makes it challenging to have confidence in the company for special events.

img 1/5.0 03, Aug 2024

No Response from Customer Service

Several emails were sent over a problem, but no reply was ever given. A business that sells high-end products should have more customer support.

img 5/5.0 28, Jul 2024

A Trusted Source for Fine Foods

I have been purchasing from this company for some time now, and they never fail. The caviar on offer is top class, and all of the orders have been up to standard and nicely packaged. Their customer service is good, and they ship quickly. I completely trust them with high-end gourmet foods.

img 1/5.0 26, Jul 2024

Not Worth the Money

The caviar did not taste as fresh as I expected, and customer service wasn?t very responsive. For the price, I expected much better.

img 1/5.0 20, Jul 2024

Poor Handling of Complaints

When a problem with my order was reported, customer service barely acknowledged it. A replacement or refund should have been offered, but nothing was done to resolve the issue.

img 3/5.0 14, Jul 2024

Expected Better

The caviar was good, but I have had better for a similar price. It was a decent experience, but I don?t know if I will reorder.

img 5/5.0 09, Jul 2024

A Trustworthy Gourmet Source

Trust is paramount when buying gourmet products online. House of Caviar has gained mine due to repeated quality, open practices, and first-rate customer service.

img 5/5.0 04, Jul 2024

A Five-Star Gourmet Experience

House of Caviar and Fine Foods has really impressed me with their excellent products and service. The caviar I ordered was top quality?every pearl had a rich, luxurious texture and a taste that was simply not to be forgotten. Their dedication to detail in their packaging meant that everything arrived beautifully chilled and fresh. Their customer service department was informative and courteous, making the whole experience all the better. The site is easy to navigate and placing an order is a breeze. Shipping was quick, and my order showed up just as I expected. It's evident that this company prides itself on providing nothing but the best. I've already recommended them to friends and will continue to order from them for special occasions and gourmet treats. If you are on the hunt for premium caviar and gourmet foods, stop looking. This is the greatest experience I have had with an online gourmet food store. Absolutely exceptional in all respects!

img 4/5.0 26, Jun 2024

Reliable Service, Great Quality

I?ve ordered multiple times, and the quality has been consistently good. Delivery is usually on time, though it was a bit slow on one occasion. Overall, great company!

img 5/5.0 22, Jun 2024

Unmatched Quality and Freshness

House of Caviar and Fine Foods went above and beyond my expectations in all aspects. The caviar was fresh, well-textured, and had a buttery, rich taste. The packaging was thoughtfully done, keeping everything at the ideal temperature when it arrived. Customer service was also very responsive when I needed to ask a question about storage. Ordering was easy, and the website was easy to use. Shipping was quick, and my order was delivered right on time. I like the attention they give to both their product offerings and their customer service. It's obvious that they take pride in only providing the highest quality gourmet foods. I've already referred them to friends and will continue to place orders with them for special events. This was a great experience, and I couldn't be more satisfied with my purchase. A genuinely top-of-the-line firm with amazing attention to detail.

img 5/5.0 17, Jun 2024

Exceptional Quality and Service

House of Caviar and Fine Foods always provides excellent caviar and gourmet foods. Their customer service and attention to detail are the best. Every shipment comes in a timely manner and in excellent condition. A trusted source for gourmet treats.

img 2/5.0 14, Jun 2024

Inconsistent Product Freshness

Some orders have been excellent, but others arrived lacking freshness. The inconsistency makes it difficult to trust their quality. A company selling high-end food should maintain strict standards.

img 3/5.0 12, Jun 2024

Good but Expected More

The caviar was good, but not as exceptional as I had hoped. Delivery was timely, and the packaging was professional. It was a decent experience, but for the price, I was expecting a bit more in terms of taste and overall value.

img 3/5.0 07, Jun 2024

Good But Not Mind-Blowing

The caviar was nice, but I expected a more intense flavor for the price. Packaging and delivery were fine, but it didn?t quite meet my expectations based on the reviews.

img 1/5.0 02, Jun 2024

Unmet Expectations and Poor Communication

The excitement of experiencing fine-quality caviar was turned sour by receiving a product that was patently beyond its prime. The company's poor communication and inability to offer a satisfactory resolution heightened the disappointment.

img 3/5.0 25, May 2024

Decent Experience

The caviar was good, but I was hoping for something more impressive. Delivery was fast, but the product itself was just okay.

img 5/5.0 20, May 2024

Exceptional Service and Freshness

My experience with House of Caviar and Fine Foods has been nothing less than outstanding. The caviar was fresh, properly packaged, and delivered in pristine condition. I also enjoyed the customer service, which was professional and friendly. I've already recommended them to a number of friends and will remain a loyal customer.

img 1/5.0 15, May 2024

Delayed Response to Quality Issues

An order for a special event came with compromised quality. The caviar tasted odd, indicating spoilage. Attempts at communicating with the company were dismissed. It took repeated efforts to have a replacement provided, but the delay spoiled the entire experience.

img 1/5.0 13, May 2024

Not a Good Experience

The order took too long to arrive, and the caviar didn?t meet my expectations. Customer service was not very responsive.

img 5/5.0 06, May 2024

A Perfect Choice for Special Occasions

It was the best decision I made for our anniversary dinner ordering from House of Caviar and Fine Foods. I desired something really special, and their caviar did not let me down. The quality was high?every pearl had a fresh, extravagant flavor and a silky smooth consistency. Packaging attention was just as high, making sure that my package came in top condition. The ordering process was simple, and delivery was prompt, making the entire experience effortless. Their selection of gourmet products is outstanding, and I?m eager to try more of their offerings. This company has earned my trust and loyalty, as they clearly prioritize quality and customer satisfaction. If you?re looking for something special to elevate a celebration or event, this is the place to order from. I?m beyond pleased with my purchase and will definitely be ordering again soon!

img 2/5.0 26, Apr 2024

Overpriced for the Quality

For the premium brand, a lot was expected but taste and texture were not worth the cost. Saw an identical quality of caviar somewhere else at much lower prices.

img 3/5.0 24, Apr 2024

Decent Caviar, Expected More

The caviar was good, but I?ve had better for a similar price. Delivery was prompt, but the experience didn?t stand out enough for me to reorder right away.

img 4/5.0 10, Apr 2024

Impressive Variety

Their selection of caviar and gourmet foods is impressive. The descriptions were most helpful, which made the selections easier to make. Having just a bit less delay in getting the packages in the mail would make it perfection.

img 5/5.0 08, Apr 2024

Outstanding Caviar and Service

House of Caviar and Fine Foods has consistently delivered top-tier quality. Their caviar is always fresh, flavorful, and perfectly packaged. Ordering is easy, and customer service is excellent. Shipping is reliable, ensuring everything arrives in pristine condition. I highly recommend them to anyone looking for premium gourmet products. A truly outstanding experience!

img 1/5.0 27, Mar 2024

Spoiled Caviar and No Refund Offered

When it was found that the caviar had spoiled, a refund was requested. The refusal to offer compensation or a replacement by the company reflects an abandonment of both customer satisfaction and fair business practices.

img 5/5.0 21, Mar 2024

Consistently Great Products

Every order from House of Caviar and Fine Foods has been fantastic. The caviar is always fresh, and delivery is prompt. Their attention to detail in packaging is impressive, ensuring top quality upon arrival.

img 4/5.0 19, Mar 2024

Authentic and Fresh

Freshness and authenticity are crucial when handling caviar, and this company excels on both counts. The flavor is reminiscent of the best restaurants. A little more variety in sizes would be appreciated.

img 1/5.0 17, Mar 2024

Won?t Be Ordering Again

The product was overpriced, and the quality was not what I expected. Not a great experience overall.

img 2/5.0 12, Mar 2024

Website Needs Updates

While the ordering process was straightforward, the website doesn?t always reflect accurate stock levels. Received a notification days later that my order couldn?t be fulfilled.

img 1/5.0 11, Mar 2024

Disappointed with My Order

My caviar arrived with the packaging slightly damaged, and it affected the freshness. I contacted customer service, but the response was slow. Wouldn?t order again.

img 3/5.0 06, Mar 2024

Decent Quality, Not the Best

While the caviar was fresh and nicely packed, I have had better from other sources. It was a good experience but didn?t quite live up to my expectations based on the price.

img 5/5.0 25, Feb 2024

Reliable and High-Quality

House of Caviar and Fine Foods has been my new favorite for caviar. The quality of products is outstanding, and delivery has always arrived on time. The freshness of their caviar is unsurpassed, and I love how much care they put into the packaging. The customer support was also extremely professional and replied to all my questions. Extremely happy!

img 1/5.0 22, Feb 2024

Disappointing Purchase

The product did not meet my expectations, and the shipping was delayed. Customer support was not helpful. I won?t be ordering again.

img 5/5.0 17, Feb 2024

A Gourmet's Paradise

House of Caviar provides a paradise for gourmets. From truffles to smoked fish, all items I've encountered have been above par. Navigation on the site is easy, and the purchasing experience is one of pleasure.

img 1/5.0 14, Feb 2024

Overpriced for the Quality

The quality of the caviar did not match the high price. I found it to be underwhelming, and I wouldn?t order again.

img 5/5.0 07, Feb 2024

Luxurious and Fresh

This was my first time ordering, and I was very impressed! The caviar was incredibly fresh, beautifully packaged, and full of flavor. It was a luxurious treat, and I will be ordering again soon. Highly recommended for gourmet lovers!

img 2/5.0 30, Jan 2024

Customer Service Needs Improvement

Though the products are generally good, the customer service experience is wanting. Ineffective communication and slow response time detract from satisfaction with the company.

img 5/5.0 25, Jan 2024

Well-Packaged and Fast Shipping

My order arrived right on time and was packaged with care. The caviar was fresh and had the perfect texture. A fantastic experience overall, and I look forward to ordering again.

img 3/5.0 23, Jan 2024

Good but Not Exceptional

The caviar was nice, but I didn?t find it to be significantly better than other brands I have tried. The service was good, and the shipping was timely.

img 5/5.0 16, Jan 2024

A Luxurious Treat Worth Every Penny

There is no substitute for savoring excellent caviar, and House of Caviar and Fine Foods serves the very best. Their caviar is first-rate in terms of quality?every pearl is fragile, deep, and bursting with flavor. The whole experience, from purchasing to delivery, was smooth sailing. My parcel arrived perfectly preserved, with especial care taken in ensuring freshness. The customer service staff were also very friendly and helpful, responding to my questions and making great recommendations. It's clear that this company promotes excellence in both their products and their service. I've already made another order and am looking forward to trying even more of their products. If you're looking for something luxurious that's well worth the spend, this is the place to place an order. All aspects of my experience surpassed my expectations, and I'll be back for more. That's what fine foods at a premium should taste like!

img 1/5.0 15, Jan 2024

Rude Customer Support

The lady I spoke to about the complaint was dismissive and not helpful. Expected better service when paying a high price for gourmet products.

img 5/5.0 08, Jan 2024

Exceeded Expectations

My initial order from House of Caviar and Fine Foods was an amazing experience. The caviar was fresh, rich, and simply divine. It was properly packed and delivered in great condition. Their customer service was also highly professional and ensured I was satisfied with my order.

img 1/5.0 05, Jan 2024

Unresponsive Customer Service

After placing a significant order of $350, the caviar shipped was spoiled, imparting a pungent mildew and musty flavor. Reaching out to the customer service via emails and calls was met with an eerie silence. As a 15-year-old customer, this silence was disappointing, and $180 worth of caviar was unfortunately discarded. This kind of neglect for customer issues is unacceptable.

img 3/5.0 04, Jan 2024

Good but Not Exceptional

I enjoyed my order, but it didn?t have the wow factor I was hoping for. Delivery and packaging were great, but the taste didn?t stand out compared to other brands I?ve tried.

img 4/5.0 11, Dec 2023

Delightful Culinary Adventure

Discovering the products from House of Caviar has been a great gastronomic journey. Every product offers new flavors and experiences. A loyalty program would be an added welcome for frequent visitors.

img 2/5.0 03, Dec 2023

Product Not as Described

The description on the website sounded luxurious, but the taste and feel of the caviar did not. Not terrible, but as far away from the standards they claimed to be as can be.

img 4/5.0 27, Nov 2023

Quality Product but Expensive

The caviar was delicious, and the texture was just right. However, I found the pricing to be quite high compared to other vendors. While I loved the quality, I would only order for very special occasions.

img 5/5.0 18, Nov 2023

Perfectly Packaged and Fresh

The caviar was carefully packaged to ensure it arrived at the proper temperature. The quality was exceptional, with a silky texture and heavenly flavor. I was highly impressed with both the product and the service. Will order again.

img 5/5.0 14, Nov 2023

Memorable Culinary Experience

Each order from House of Caviar has been an unforgettable dining experience. Their items have taken my home dinners to restaurant standards. A true treasure for food lovers.

img 5/5.0 09, Nov 2023

Great for Entertaining

I hosted a dinner party and wanted the best caviar I could find. This did not disappoint! The taste was incredible, and everyone loved it. Will order again!

img 2/5.0 05, Nov 2023

Inadequate Customer Support for Issues

When a product problem occurs, prompt and helpful customer support is expected. Unfortunately, the response was not prompt nor satisfactory, leaving a poor impression of the company's service standards.

img 5/5.0 01, Nov 2023

Incredible Quality and Fast Shipping

The caviar was absolutely perfect?fresh, flavorful, and beautifully packaged. Shipping was incredibly fast, and everything arrived in top condition. I appreciate the attention to detail and will definitely be ordering again!

img 1/5.0 30, Oct 2023

Lack of Care in Shipping

The outer box was damaged, and one of the tins was slightly open. This is not acceptable for such an expensive purchase, and the company did not take responsibility.

img 5/5.0 25, Oct 2023

Impressive Attention to Detail

The thing that amazed me the most about House of Caviar and Fine Foods was the level of care in each step of the process. I felt like a priority customer even when I ordered. The site is very easy to navigate, and getting the product of your choice was a breeze. The shipping was very fast, and the packaging was high-class, which ensured that everything arrived in pristine condition. When I finally got to taste the caviar, I was overwhelmed. The freshness and flavor were unmatched, making it a truly unforgettable experience. It's obvious that they take pride in only supplying the very best products. Their customer service team was also wonderful, making the whole experience so smooth and enjoyable. I have already made another order and will keep on recommending them to friends and family. If you are searching for high-quality caviar and gourmet foods, this is the destination for you.

img 4/5.0 23, Oct 2023

Excellent Products, Minor Delay

The foie gras and caviar were sublime, demonstrating the company's commitment to high-quality foods. There was a brief delay in delivery, but customer service kept me posted every step of the way. The quality compensated for the wait.

img 2/5.0 21, Oct 2023

Packaging Was Damaged

My order arrived with damaged packaging, and I had to reach out to customer service. While they offered a replacement, the delay was frustrating.

img 1/5.0 17, Oct 2023

Quality Not as Expected

Ordered caviar expecting a premium experience, but it arrived with a strange taste. It did not seem fresh, which was disappointing for the price paid. Customer support was of little help.

img 5/5.0 15, Oct 2023

A Perfect Gift Choice

I ordered caviar as a gift, and the recipient was absolutely delighted. The packaging was elegant, and the quality was outstanding. Shipping was on time, making this a stress-free experience.

img 5/5.0 12, Oct 2023

Amazing Quality and Service

From ordering to delivery, the whole process was seamless. The caviar was fresh, delicious, and way beyond my expectations. I also had a question about storage, and customer support was fast and helpful. It's reassuring to have a trusted source of top-of-the-line caviar.

img 2/5.0 07, Oct 2023

Inconsistent Product Quality

Although past orders were satisfactory, a recent order was disappointing. The caviar was not fresh and did not have the desired flavor, which indicates that quality control is not consistent. This inconsistency questions the consistency of their products.

img 5/5.0 05, Oct 2023

Best Online Caviar Experience

The ordering process was simple, shipping was fast, and the caviar was absolutely perfect. I?ve ordered from a few places, and this is by far the best experience I?ve had!

img 4/5.0 03, Oct 2023

Great Experience with Minor Delays

The caviar was excellent, with a fresh and delicate taste. The packaging was well-done, keeping everything at the perfect temperature. The only downside was a slight delay in shipping, but customer service was quick to respond and helpful. Overall, a great experience, and I would definitely order from them again.

img 5/5.0 30, Sep 2023

Luxurious Indulgence

Enjoying the caviar from House of Caviar was an opulent experience. The flavors were rich, and the textures delicate. The packaging was a true reflection of the high-end product.

img 1/5.0 29, Sep 2023

Overall Decline in Satisfaction

There has been a steady decline in the quality of products and the responsiveness of customer service over time. This is a red flag and affects the decision to keep giving the company business.

img 5/5.0 25, Sep 2023

The Best Caviar I?ve Ever Had

I have attempted to consume caviar from various sources, but none have ever equaled the quality provided by House of Caviar and Fine Foods. The texture and taste were excellent?fresh, smooth, and intensely rich. I was also impressed by the careful packaging, which made sure my order arrived in great condition. The website was user-friendly, and the descriptions enabled me to pick the optimum choice for my tastes. The shipping was speedy, and I received my order right on time. Customer service was also great, answering my questions with professionalism and concern. It doesn't happen very often that you run across a business that does both product and service well, but they do. I will definitely be ordering from them again, and I want to recommend them to anyone seeking the finest in gourmet foods. They've definitely earned my trust and repeat business. A wonderful experience throughout!

img 4/5.0 22, Sep 2023

Gourmet Excellence

Having gourmet excellence with each transaction has made me a repeat customer. The caviar is exquisite in terms of taste and texture. Expansion of their product line would be thrilling.

img 1/5.0 19, Sep 2023

Lack of Freshness

Freshness is crucial for caviar, and what arrived seemed past its best. The texture was mushy, and the flavor was not as refined as it should be.

img 2/5.0 17, Sep 2023

Quality Was Just Okay

I was expecting something truly special, but the caviar was only average. The customer service was polite but not particularly helpful when I asked about product recommendations.

img 2/5.0 13, Sep 2023

Not as Fresh as Expected

The caviar was okay but didn?t seem as fresh as I had hoped. Customer service was slow to respond to my concerns.

img 2/5.0 10, Sep 2023

Declining Standards in Product and Service

Through several transactions, a breakdown in both product quality and customer service responsiveness has been evident. This pattern should be cause for concern regarding the company's dedication to continuing the high standards it once maintained.

img 5/5.0 08, Sep 2023

A Five-Star Gourmet Treat

This is by far the best caviar I?ve ever purchased online! The quality, taste, and packaging were all outstanding. I will definitely be a repeat customer!

img 2/5.0 04, Sep 2023

Slow Delivery, Average Taste

The shipping took longer than expected, and the caviar was just okay. I had higher expectations given the price and reviews. Customer service could have been more helpful in addressing the delay.

img 5/5.0 02, Sep 2023

Reliable, High-Quality Caviar

I've been looking for a good source of caviar for a while now, and House of Caviar and Fine Foods has been just what I've been looking for. From the easy ordering process to the speedy shipping and meticulous packaging, everything about my purchase was flawless. The caviar itself was nothing less than sublime?each pearl was firm to the perfect degree, and the flavor was rich and layered. It was an authentic gourmet experience that I will be repeating for sure. I also enjoyed the customer service, as they were quick to reply to my questions and very knowledgeable about the items they carry. It's not often you find a company that is able to produce such high quality every time. Whether you're a gourmet or new to fine food, I strongly suggest trying them out. This will definitely be my caviar go-to spot from now on. An excellent experience overall!

img 5/5.0 31, Aug 2023

Amazing Customer Support

The team at House of Caviar and Fine Foods was incredibly helpful in guiding me to the best selection for my event. The product arrived on time and was absolutely delicious. Fantastic experience!

img 2/5.0 28, Aug 2023

Shipping Delays

Ordered well in advance for a special occasion, but the delivery was late. It ruined the plans, and there was no communication from the company about the delay.

img 5/5.0 22, Aug 2023

A Seamless Ordering and Delivery Experience

I was completely impressed with how easy the whole process was to order from House of Caviar and Fine Foods. From choosing my product on their user-friendly website to the time it arrived at my doorstep, everything was flawless. The caviar was fresh, delicious, and aesthetically pleasing in its packaging to keep it at its best. I also liked how promptly the order was shipped so that I could enjoy my purchase at the freshest point. The customer service was incredibly responsive and of great assistance, further making my experience better. It is rare to find a company that delivers the highest levels of quality and service consistently, but they have succeeded. This was my initial purchase, but it definitely won't be my last. I am already anticipating sampling more of their wonderful offerings. If you enjoy good food, you will not be let down. A genuinely superior company in all regards!

img 5/5.0 19, Aug 2023

Truly Luxurious Experience

From the moment I opened my package, I knew this was top-quality caviar. The flavor was rich and buttery, and the texture was perfect. The packaging was excellent, and shipping was fast. I?ll be ordering again soon!

img 2/5.0 14, Aug 2023

Frustration with Quality Control

An order was received with caviar that was below standard, indicating quality control lapses. Efforts to talk about this with customer service were greeted with delays and poor responses, which caused frustration.

img 5/5.0 11, Aug 2023

Impressive First Order

This was my first time ordering from them, and I was very happy with the results. The caviar was incredibly fresh, had a rich taste, and was beautifully packaged. Everything arrived in perfect condition.

img 2/5.0 08, Aug 2023

Order Arrived Late

My order was delayed, which affected the freshness of the product. Not the best experience.

img 5/5.0 06, Aug 2023

Fresh and Flavorful Caviar

The caviar was of superior quality. The pearls were all firm and had a fresh, buttery taste that was just wonderful. The packaging was great, keeping everything at the right temperature. Shipping was quick, and everything arrived in perfect condition. It was a gourmet experience, and I will definitely order again.

img 4/5.0 02, Aug 2023

Gourmet Delight

The experience of finding House of Caviar has been an indulgent experience in gourmet foods. Every product is a testament to quality and heritage. Prices are high, but the experience is worth the price.

img 5/5.0 30, Jul 2023

A Delightful First Experience

My first experience with House of Caviar and Fine Foods was pure bliss. I did not know what to anticipate, but everything about my experience was perfect. The caviar was fresh, flavorful, and the right texture. What impressed me most was how efficiently everything was packaged; it came at the ideal temperature, preserving maximum freshness. The delivery was prompt, and the quality of the product was over and above my expectations. Their site was user-friendly, too, so the ordering process was easy and quick. I contacted customer service with a minor question, and they were fabulous and professional. I can definitely say that I'll be ordering from them again. This company has me completely sold on their excellent products and service. I would wholeheartedly recommend them to anyone seeking luxury gourmet foods. I will surely be returning for more!

img 5/5.0 29, Jul 2023

Impressive Selection

Their caviar selection is impressive, with consistently high quality. I just had the opportunity to try their Osetra caviar, and it was wonderful ? rich, smooth, with deep flavor. The ordering was easy, and the delivery was quick. I'm glad to have discovered a trustworthy source for upscale gourmet items.

img 2/5.0 25, Jul 2023

Order Mix-Up

I received the wrong product, and it took a few days to get a response from customer service. They eventually resolved the issue, but the delay was frustrating. The caviar itself was good, but the process left a bad impression.

img 2/5.0 23, Jul 2023

Quality Assurance Concerns

The delivery of subpar caviar indicates possible flaws in the quality assurance procedures of the company. Such incidents erode trust in their capacity to provide high-quality products on a consistent basis.

img 3/5.0 21, Jul 2023

Good But Lacked Depth

The caviar was fresh and nicely packed, but I felt like it lacked the deep, complex flavors I was hoping for. Not bad, just not amazing.

img 5/5.0 19, Jul 2023

Reliable and Trustworthy

In the universe of gourmet internet shopping, finding a reliable source is important. House of Caviar has shown itself to be a good one, shipping high-quality products with every order. Their communication and openness are greatly appreciated.

img 2/5.0 16, Jul 2023

Truffle Butter Was Rancid

Ordered the truffle butter with caviar and received it having an unusual smell. It was obviously beyond its fresh date, yet no exchange or refund was given.

img 5/5.0 12, Jul 2023

Fantastic for Special Events

This was my second time ordering, and I am beyond impressed. The caviar was exquisite, and the packaging kept everything fresh. My guests were thrilled with the quality. Highly recommended!

img 5/5.0 10, Jul 2023

A True Gourmet Experience

The caviar was divine ? fresh, flavorful, and a true delicacy. The ordering process was smooth, and delivery was efficient. I?m so glad I found a trustworthy source for fine foods.

img 2/5.0 07, Jul 2023

Late Delivery and Average Flavor

My order arrived later than expected, and the caviar didn?t have the rich taste I was hoping for. Customer support took a while to respond.

img 1/5.0 05, Jul 2023

Shipping Issues

Paid for expedited shipping, yet the package arrived later than expected. By the time it was delivered, the caviar didn?t seem as fresh as it should have been. No compensation was offered.

img 1/5.0 01, Jul 2023

Poor Handling of Customer Complaints

Had an experience where the caviar received was of poor quality. Efforts to inform the company were dismissed with a lack of interest. Inability to actively address legitimate grievances is alarming and erodes trust.

img 5/5.0 30, Jun 2023

Best Caviar I?ve Ever Had

This was hands down the best caviar I have ever had! The texture, flavor, and freshness were all exceptional. Shipping was fast, and the packaging was top-notch. I will be ordering again soon.

img 2/5.0 28, Jun 2023

Spoiled Product and No Resolution

A holiday purchase contained Hackleback caviar that had spoiled during shipment, with an overwhelming mildew taste. Without response to repeated phone and email contacts, no acknowledgment or offer to correct was made. The experience has lessened confidence in the company's dedication to quality and customer satisfaction.

img 1/5.0 23, Jun 2023

Product Arrived Warm

The caviar had not been sufficiently packed in ice packs, therefore was warm on delivery. It's unacceptable with a perishable product, and customer service were not willing to exchange it.

img 5/5.0 20, Jun 2023

Perfect for Gifting

I sent a gift package to a friend, and they absolutely loved it! The quality, presentation, and delivery were all excellent. Highly recommended.

img 5/5.0 16, Jun 2023

Superior Quality and Taste

I was impressed with the quality of the caviar. The taste was rich, fresh, and just as I had been looking forward to. Customer service was top-notch, and my order was delivered properly packaged. Very pleased with my transaction!

img 2/5.0 12, Jun 2023

A Bit Underwhelming

The caviar was okay, but I expected a richer taste. The delivery was late by a day, which was frustrating. Not sure if I?ll order again.

img 5/5.0 11, Jun 2023

Top-Tier Gourmet Selection

The gourmet range is excellent. Apart from caviar, their truffle oils and smoked salmon are just as good. It's a one-stop-gourmet-shop.

img 5/5.0 09, Jun 2023

Excellent Caviar Quality

The caviar quality was excellent. The pearls were fresh, crisp, and offered a great burst of flavor. The packaging was good, ensuring it arrived perfectly. Customer service was prompt and friendly, so ordering was smooth. Overall, an excellent experience, and I will be back for sure.

img 5/5.0 07, Jun 2023

My Go-To for Premium Fine Foods

I've bought caviar from several sources over the years, but House of Caviar and Fine Foods is by far the best. Their products are always top-notch, and the freshness can't be beat. Each shipment comes well-wrapped and impeccably maintained, providing a top-notch dining experience. Their website is straightforward and simple to navigate, making it easy to get just what I'm looking for. Delivery is always timely, and customer support is top-of-the-line. Each encounter with this business has been positive, and I truly value their commitment to quality. Whether I'm entertaining a special meal or just spoiling myself, I know that I can depend on them. It's hard to find a business that delivers at such high levels every time, but they always seem to get it right. I could not recommend them more and will remain a long-time customer for years to come.

img 2/5.0 04, Jun 2023

Displeasure with Product and Service

The combination of getting a spoiled product and dealing with unresponsive customer service has caused great displeasure. Such experiences discourage future purchases and damage the reputation of the company.

img 3/5.0 03, Jun 2023

Not as Luxurious as Expected

The caviar was good but didn?t have the luxurious feel I was expecting. The flavor was nice but not as rich as I had hoped.

img 2/5.0 30, May 2023

Late Delivery and Average Experience

I was hoping for an exceptional experience, but my order was delayed, and the caviar didn?t have the rich taste I was expecting. The packaging was fine, but I wouldn?t rush to order again.

img 4/5.0 27, May 2023

Elegant Packaging

The beautiful packaging contributed to the overall experience, making it a special one from the time of arrival. The caviar itself was exquisite, although I would appreciate more regular stock updates on the website.

img 5/5.0 24, May 2023

Exceptional Quality and Taste

Every order I have received from them has been perfect. The caviar is fresh, flavorful, and always beautifully packaged. I will continue to be a loyal customer!

img 4/5.0 21, May 2023

High-Quality Caviar, Limited Discounts

The quality of the caviar is superb, and the variety is extensive. But I wish there were more promotional deals or discounts for frequent customers. That notwithstanding, the products are worth every penny.

img 5/5.0 16, May 2023

Highly Satisfied

The quality of the caviar was exactly what I hoped for. It had a clean, rich taste and was beautifully packed. It?s great to have a dependable source for luxury foods.

img 1/5.0 12, May 2023

Disappointment with Recent Purchase

A recent purchase fell short of the high expectations held for the company in the past. Caviar was not fresh, and the failure of customer service to respond only added to the dismay.

img 2/5.0 09, May 2023

Disappointed with Shipping Issues

I was excited to try their caviar, but my order arrived a day later than expected. While the packaging was still intact, I expected better communication regarding delays. The caviar was good, but the overall experience was not as smooth as I had hoped.

img 2/5.0 05, May 2023

Not as Advertised

The caviar didn?t have the luxurious taste I was expecting. It wasn?t terrible, but I wouldn?t call it premium quality.

img 2/5.0 01, May 2023

Poor Communication About Availability

Placed an order for something they had marked as in stock, only to be informed later on that it was out of stock. There was inconvenience caused, and there was no adequate compensation.

img 5/5.0 29, Apr 2023

Consistently Excellent Quality

I have been ordering from House of Caviar and Fine Foods on numerous occasions, and they never disappointed me. Their caviar is always fresh, rich, and full of flavor. The most impressive aspect is their dependability?every order comes right on time and in immaculate condition. The packaging is top-notch, with everything staying at the proper temperature. I also appreciate their exceptional customer service; they are always helpful and quick to respond to any questions. Their product range is immense, which makes it simple to get precisely what I want. Whether I am placing an order for a special occasion or just indulging myself, I know I can rely on them to give me the best. It is not often you see a company hold to such high standards consistently, but they do. I will remain a loyal customer, and I would highly recommend them to others.

img 5/5.0 27, Apr 2023

Delightful Experience

It was a pleasure ordering from House of Caviar. The caviar was fresh and delicious, and the packaging ensured it was delivered in great condition. Their extensive range accommodates all tastes. Will order again.

img 1/5.0 19, Apr 2023

Customer Service Needs Improvement

When I reached out about an issue with my order, the response was slow and unhelpful. A company selling luxury items should prioritize customer satisfaction.

img 3/5.0 18, Apr 2023

Decent, But Expected More

The caviar was fine, but it wasn?t as impressive as some of the other brands I?ve tried. The price is a little high for what you get.

img 5/5.0 15, Apr 2023

Excellent for Special Occasions

Ordered caviar for a special dinner, and it was perfect! The freshness, packaging, and flavor were all outstanding. Delivery was on time, and customer service was very helpful. I will definitely be a repeat customer.

img 1/5.0 13, Apr 2023

Failure to Uphold Quality Promises

The reputation of the company for high-quality products was negated by a recent buy that came spoiled. The lack of a prompt and effective response to fix the problem indicates a breakdown in maintaining their quality promises.

img 5/5.0 05, Apr 2023

Fantastic Selection and Quality

I've ordered from House of Caviar and Fine Foods many times, and the quality never changes. They have a very good selection of caviar and other specialty foods. Their shipping is sound, and products always arrive fresh. I thoroughly recommend them for those seeking gourmet foods.

houseofcaviarandfinefoods

Address

2801 Southwest 3rd Avenue
33315
Fort Lauderdale
United States

Website
houseofcaviarandfinefoods.com

Email
sales@bemka.com

Telephone
9544650533

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