The Solutions Group
3.27/5.0
Rebecca Hayes
2/5.0
30, Aug 2025
Not the Smooth Experience I Hoped
It started okay, but quickly turned frustrating. The person I was connected to didn?t seem confident and had to keep checking with someone else. I was on hold for long stretches during a simple call. I eventually got basic info, but the lack of clarity and time wasted just left a sour feeling. Hoping they improve their training.
Ashley Campbell
4/5.0
21, Aug 2025
No Pressure, Just Help
I appreciated that they weren?t pushy. It was just a calm, straightforward conversation. The rep asked a few questions, gave me options, and let me decide. I didn?t feel like I was being ?sold to? the whole time. That made the experience much more comfortable for me.
Nicole Brown
5/5.0
11, Aug 2025
Trustworthy Advice Given
Felt like they had my best interest in mind. The recommendations matched my needs, and nothing felt pushy. Very rare to come across this level of sincerity.
Mary Johnson
2/5.0
07, Aug 2025
Poor Internal Communication
Talked to three different people, none of whom seemed aware of the previous conversations I?d had. Very frustrating experience.
Sarah Baker
5/5.0
28, Jul 2025
Quick, Clear, and Caring
Everything was explained in clear, simple terms. I never felt overwhelmed with information. The team truly seemed to care about getting me the right coverage?not just any coverage. I was nervous about making the wrong choice, but they guided me patiently. The follow-up calls were timely, too, and that made a big difference.
Stephanie Long
3/5.0
21, Jul 2025
Took Time but Worked
Took a few extra calls to get everything finalized, but I eventually got what I needed. Just wish it was quicker. Good outcome, though.
Jordan Matthews
2/5.0
12, Jul 2025
Communication Gaps Were Frustrating
Got mixed messages about my plan. One person said it included dental, another said it didn?t. I don?t understand how the same company can?t have consistent answers. Ended up choosing something else out of frustration.
Jordan Lee
5/5.0
24, Jun 2025
Went Above and Beyond
They went out of their way to make sure I understood everything. Even followed up to see if I had any more questions. Not something you see often these days.
Amy Sanchez
5/5.0
19, Jun 2025
Truly Helpful Experience
It?s rare these days to get someone on the phone who actually listens. But The Solutions Group did just that. The rep asked about my needs and budget, and then took the time to explain my best options. There was no hard sell, no vague language?just straight-up help. I was even emailed a plan comparison chart after the call, which made reviewing everything easier. It?s been two months and I?m still happy with my choice. Thanks to them, I feel more secure and informed. That?s all I wanted.
Linda Clark
2/5.0
11, Jun 2025
No Empathy from Agent
Tried explaining my situation but the rep just kept reading from a script. No real listening or understanding on their part.
Julia Morgan
2/5.0
01, Jun 2025
Could?ve Been Much Better
They had all the tools to make this a good experience, but it didn?t come together. Between the long wait times, inconsistent information, and unclear communication, I left with more doubts than answers. Eventually got my plan, but not with the confidence I wanted.
Margaret Perez
5/5.0
26, May 2025
Confident in My Choice
After speaking with their team, I feel confident about my decision. They provided information clearly, explained the differences between plans, and didn?t rush me. It?s refreshing to deal with a company that genuinely wants to help. Even after enrollment, they checked in, which was a nice surprise.
Chris Allen
2/5.0
15, May 2025
Unclear Charges
Saw a charge I wasn?t expecting and couldn?t get a straight answer on what it was for. Left me feeling uneasy.
Stephanie Carter
5/5.0
03, May 2025
Happy With the Help
Found what I was looking for, and the team was super helpful. Everything was explained in normal language, not full of jargon.
Stephanie Lewis
1/5.0
29, Apr 2025
Felt Like a Sales Pitch
More of a sales call than actual help. The rep kept talking about upgrades and features rather than listening to what I needed. I just wanted a basic plan. Felt like they were more focused on selling than solving.
Joseph Wright
4/5.0
17, Apr 2025
Good Experience with Enrollment
My enrollment process went pretty well. The agent was clear about the different plans and helped me compare based on what I needed. While there was a slight delay in getting the confirmation email, everything else went smoothly. They even explained things I hadn?t thought to ask about. I feel like I made a good choice here.
Kenneth Murphy
5/5.0
12, Apr 2025
Support That Actually Supports
The best part about working with The Solutions Group was feeling like someone was truly on my team. I had a very specific need, and they listened to every detail. The rep didn?t just match me with a plan?they explained why it made sense for me. That level of clarity helped me feel confident. Definitely a five-star experience.
Rebecca Martinez
4/5.0
04, Apr 2025
Got What I Needed
Didn?t take too long to find a plan that worked for me. The rep was efficient and asked the right questions. Wasn?t overwhelming at all.
Melissa Cook
5/5.0
27, Mar 2025
They Care About Your Needs
From the first question to the last, everything they asked was focused on what would help me best. The rep listened, took notes, and gave clear feedback. I didn?t feel like just a number on a call sheet. Even when I asked ?silly? questions, they took the time to answer without rushing. Very satisfied with the service.
Jordan Lee
2/5.0
22, Mar 2025
Frustrating Back and Forth
My experience was filled with callbacks, long pauses, and unclear responses. One agent said one thing, another said something completely different. Felt like they weren?t on the same page internally. Not the kind of service that inspires trust.
Dylan Scott
4/5.0
14, Mar 2025
Good Value for Time
Got my questions answered without wasting too much time. That?s all I ask. Would have liked a little more follow-up after the call, but still satisfied.
Barbara Allen
2/5.0
07, Mar 2025
Felt Ignored During Call
Asked a few specific questions, but the agent kept going off-topic. Felt like I wasn?t being heard.
John Wilson
1/5.0
27, Feb 2025
Wrong Information Given
Was told one thing over the phone, and the paperwork said something different. Had to go back and fix it all.
Stephanie Lewis
5/5.0
22, Feb 2025
Impressive Service Quality
Everything about the interaction was smooth. From the first call to the final sign-up, it felt professional and well-managed. Customer service was top-notch.
Donald Edwards
5/5.0
14, Feb 2025
Exactly the Guidance I Needed
I was overwhelmed by the number of insurance options online, and nothing made sense to me. A friend suggested I try The Solutions Group. From the moment I got on the call, I knew I was in good hands. The rep took the time to understand what I needed and broke things down in a way I could actually follow. They even pointed out benefits I hadn?t realized were important. They weren?t just selling?they were advising. It made me feel confident that the plan I chose was the right one. Honestly, I?m grateful.
Dylan Brooks
1/5.0
03, Feb 2025
Couldn?t Get a Clear Breakdown
I asked for a side-by-side comparison of options and instead got vague descriptions. The agent didn?t explain costs properly either. Every answer seemed just out of reach. I gave up halfway through the call. I want to make informed decisions, not guess based on half-information. Wouldn?t recommend based on this experience.
Stephanie Carter
1/5.0
30, Jan 2025
Didn?t Get Clear Info
Asked for plan comparisons but got vague answers. No detailed breakdowns. Felt like they wanted me to decide without enough data.
Brian Lee
4/5.0
18, Jan 2025
Supportive and Transparent
Felt like they were being honest, which I appreciated. No tricks, just real help. Communication was open, and that builds trust.
Natalie Howard
5/5.0
09, Jan 2025
Clear and Professional Guidance
Their rep walked me through everything in detail. I felt confident by the end of the call. Appreciate the time taken to make sure I fully understood my plan. Very professional approach.
Christopher Hill
5/5.0
02, Jan 2025
Made It Easy to Understand
Insurance can be a confusing topic, but they really made it simple. I appreciated the time they took to explain each plan and what it meant in real terms. No pressure, no rushing?just solid guidance. Everything felt transparent, which isn?t something I expected going into the call.
Angela Hernandez
5/5.0
28, Dec 2024
Seamless Interaction
Felt taken care of throughout the process. They made everything easy to understand. Appreciate their patience in explaining all my questions. Great overall experience.
Matthew Roberts
4/5.0
21, Dec 2024
Took the Time to Explain
The agent took time to go over everything and even paused to make sure I understood each section. I had a few unique needs, and they did their best to accommodate and suggest plans that worked. One small delay in sending my documents, but nothing major.
Rebecca Hayes
1/5.0
12, Dec 2024
Pushy on the Phone
Rep was too aggressive. Kept pushing me to sign up quickly and didn?t let me take time to think things over.
Elizabeth Walker
2/5.0
23, Nov 2024
No Email Confirmation Sent
Was told I'd receive an email confirmation immediately after signing up, but never got it. Had to call twice to get it resent.
Zachary King
3/5.0
19, Nov 2024
Decent Service, Could Be Faster
They did help me find a plan, but the process took longer than I?d hoped. Some follow-ups weren?t immediate. Still, the rep was polite and eventually got it done.
Angela Rogers
5/5.0
09, Nov 2024
Incredibly Easy to Work With
I really don?t like dealing with insurance, but this was the easiest experience I?ve ever had. The agent was cheerful and calm, and explained everything slowly so I could understand. No one tried to upsell me or confuse me. It felt like they were on my side, which I appreciate a lot. When I had a question after enrolling, the follow-up was fast and clear. Everything about this experience was surprisingly pleasant. Wish I?d called sooner.
Michael Rivera
2/5.0
04, Nov 2024
Difficult to Cancel a Policy
Tried to cancel within the window, but it was a nightmare. Long hold times, no clear instructions, and agents who seemed just as confused. Got it done eventually, but not without stress. Customer service should make this easier, not harder.
Brandon Foster
4/5.0
26, Oct 2024
Satisfied with the Process
Overall, the process was painless. A few steps here and there, but the rep stayed with me through it all. Appreciate the help.
James Anderson
1/5.0
10, Oct 2024
Bad Follow-Through
Promised to send me policy documents by the next day. Took over a week. That?s not acceptable for something this important.
Anthony Phillips
5/5.0
01, Oct 2024
Very Reliable Service
What stood out to me was how reliable everything was. The rep was on time, ready with information, and clearly experienced. They handled my questions with ease and gave recommendations based on what I actually needed?not the most expensive plan. That kind of integrity is rare.
Patricia Taylor
2/5.0
24, Sep 2024
Service Felt Robotic
The whole conversation felt scripted. No personalized advice, just standard lines. Didn?t feel like they cared about my needs.
Angela Scott
2/5.0
16, Sep 2024
Took Too Long to Follow Up
I was told I?d receive some plan options via email, but nothing came for over a week. When I called to ask, they said it had been sent, but I hadn?t received anything. Turns out they had a typo in my email. Mistakes happen, but it was annoying that I had to chase it down instead of them following up.
Emily Evans
4/5.0
08, Sep 2024
Calm, Informative Process
The experience wasn?t perfect, but it was very good. Took a little longer to connect with someone, but once I did, the process was calm, friendly, and helpful. The rep made sure I understood the coverage options before we went forward. I didn?t feel pressured or overwhelmed, which is always a concern when dealing with insurance. They also emailed me a clear summary afterward, which made it easier to go back and review later. I ended up picking a plan that works well for me. Would use them again if I needed help in the future.
Patrick Adams
4/5.0
02, Sep 2024
Detailed Plan Comparison
The rep compared several plans and broke them down clearly. I appreciated that there was no hard sell, just straightforward info. Helped me choose confidently.
Jessica Scott
5/5.0
31, Aug 2024
Exceptional Customer Service
The Solutions Group exceeded my expectations with how they handled my inquiries. I had a lot of questions, and not once did the agent seem impatient or annoyed. They gave honest feedback and helped me choose the right plan. What stood out was the attention to detail and making sure I was comfortable before committing.
Zachary Walker
4/5.0
20, Aug 2024
Worked Out Well
No issues from start to finish. The Solutions Group was clear, helpful, and made it easy. Not super fast, but definitely reliable.
Stephanie Bailey
5/5.0
14, Aug 2024
Fast, Friendly, and Honest
Everything was handled with care and honesty. The agent didn?t rush me, and every question I asked got a real answer?not just a sales script. Even small things, like following up after the call and confirming my plan had gone through, made this a great experience. Will absolutely recommend them to family and friends.
Rebecca Hughes
2/5.0
05, Aug 2024
Delayed Documents and Confusion
I was told documents would arrive in 48 hours. It took nearly a week. Meanwhile, I couldn?t access some services because I had no proof of coverage. When I called back, no one could tell me exactly what the holdup was.
Steven Stewart
4/5.0
25, Jul 2024
Better Than Expected
To be honest, I was skeptical going in. But I was pleasantly surprised. The rep was calm and didn?t rush me at all. She explained things thoroughly, using real examples to help me understand the differences between plans. It wasn?t a sales pitch?it felt more like talking to a knowledgeable friend. My only complaint is the hold time was a bit long. Other than that, everything was on point. I felt heard and appreciated, and I?d recommend them to anyone looking for help choosing insurance.
Zachary King
1/5.0
21, Jul 2024
Unresolved Billing Issues
After signing up, I noticed unexpected charges. I reached out multiple times to get clarification and was bounced around. Each agent said they?d escalate the issue, but weeks later, it?s still not resolved. This has been way more stressful than it should be.
Michael Harris
1/5.0
16, Jul 2024
Overpromised, Underdelivered
Talked a big game during the call but didn?t follow through on most of it. Very underwhelming experience overall.
Amanda Collins
4/5.0
07, Jul 2024
Friendly Team, Solid Info
The team was friendly and took the time to explain every part of the process. Didn?t feel rushed or pushed. It was a helpful call and I came away with useful information.
Kelly James
1/5.0
23, Jun 2024
Customer Support Hard to Reach
Tried contacting support multiple times but either got voicemail or long wait times. When I finally got someone, they said they?d call me back?never did. Not feeling confident dealing with them after this.
Jordan Matthews
4/5.0
13, Jun 2024
Clear Breakdown of Options
The agent took time to explain each plan. It was a lot of info, but it helped me pick something that fits. No pressure at all.
Charles Adams
5/5.0
04, Jun 2024
Friendly and Efficient
The rep who assisted me was both friendly and efficient. They asked good questions to understand what I needed and provided several clear options. It didn?t feel like a sales pitch at all. I left the call confident in the plan I picked and grateful for the support I got during the process.
Brandon Harris
3/5.0
26, May 2024
Some Repetition in Process
I had to repeat my information a few times which was annoying, but once things moved forward, it worked out well. The agent was still very courteous throughout.
Chris Allen
1/5.0
19, Apr 2024
Hard to Get Real Answers
Felt like I was getting scripted responses instead of real solutions. Each time I asked a specific question, the agent would circle back to general info instead of directly answering. I ended the call more confused than when I started. I get that they follow a process, but it shouldn?t be that hard to give someone straight answers.
Angela Scott
5/5.0
16, Mar 2024
Helpful from Start to Finish
The whole process was smooth and easy. The representative clearly explained my options and helped me pick what fit my needs. Felt no pressure to rush. Really appreciate how thorough they were.
Brandon Foster
2/5.0
18, Feb 2024
Agent Kept Redirecting
Tried to ask about specific coverage, but kept getting generic info. It felt like they weren?t really listening to my concerns.
Nancy Carter
5/5.0
11, Feb 2024
Above and Beyond Expectations
I thought I was just going to get some basic information, but I ended up with a plan that fits better than I expected. The rep didn?t just read from a script?they really took the time to understand my situation and guide me accordingly. Their patience and knowledge were really appreciated.
Anthony Brooks
5/5.0
06, Feb 2024
Above Expectation Support
Didn?t expect much going in, but the service really surprised me. They were patient, helpful, and made sure I was fully covered.
Lauren White
5/5.0
31, Jan 2024
Really Great Customer Support
Probably one of the best support experiences I?ve had. The agent was not only polite but really listened to what I needed. Would gladly talk to them again.
Joshua Morgan
5/5.0
25, Jan 2024
One of the Best Service Calls
It?s not often you hang up from a service call feeling better than when you started. That?s how this felt. They were polite, direct, and most of all, honest. I told them my budget and they respected it. Got a plan that works and a rep who followed up later to make sure I had everything.
Kelly Turner
1/5.0
12, Jan 2024
Coverage Was Incomplete
Got a policy that was supposed to cover prescriptions. Later found out it only covered some. This wasn?t disclosed properly at signup. I felt misled. Called back to clarify and got vague responses. Wasted time and money.
Richard Young
1/5.0
06, Jan 2024
Lack of Transparency
Costs and benefits were not clearly explained. Only found out about some of the limitations after signing up. That?s not okay.
Mark Parker
5/5.0
29, Dec 2023
Couldn?t Be Happier With the Help
From start to finish, everything was seamless. The representative was respectful, knowledgeable, and very understanding of my situation. I had a lot of questions, and they answered each one patiently without making me feel rushed. What impressed me most was the clarity?there was no confusion about what I was signing up for. The agent even followed up after the call to ensure I received all documents and felt good about the plan. That level of service is rare. I never felt pressured to choose a particular plan, which gave me confidence in their honesty. Truly felt like they had my best interest at heart.
Matthew Rivera
1/5.0
18, Dec 2023
Felt Rushed and Unclear
The agent spoke quickly and didn?t give me much time to think. I had questions but was told we?d come back to them later, which never happened. Ended up feeling pressured into a choice I wasn?t ready to make. When I called again to cancel, the process was even more frustrating. It?s just not what I expected at all.
Robert Miller
1/5.0
09, Dec 2023
Not Enough Coverage Info
I asked detailed questions about prescription coverage, but they couldn?t provide specifics. Hard to trust a company that can?t answer clearly.
Kelly Turner
3/5.0
01, Dec 2023
Got Help Eventually
Took a couple of tries to connect with someone, but once I did, they were patient and helpful. Would appreciate faster responses next time, though the result was still fine.
Kevin Rivera
4/5.0
30, Nov 2023
Smooth and Respectful Process
The overall process went smoothly, and I felt respected the whole way through. The rep was soft-spoken, informative, and not pushy. My only minor issue was that the initial call took a while to connect. Once it did, though, everything moved quickly. They even gave me resources to read later, which was thoughtful.
Amanda Wilson
1/5.0
25, Nov 2023
Agent Didn?t Seem Knowledgeable
It was clear from the start the rep didn?t really know the product well. Every question I asked led to a pause or a vague response. Made me feel uneasy about going through with anything.
Thomas Green
4/5.0
14, Nov 2023
Clear and Professional Team
The representative I spoke with was well-informed and professional. He walked me through different options and gave honest opinions about which plans made sense for my situation. It took about 40 minutes but didn?t feel like a waste of time at all. Overall, I was pleased with how everything was handled.
Kelly James
5/5.0
08, Nov 2023
Smooth Experience Overall
Very smooth from start to finish. The person I spoke to knew their stuff and helped me sort out coverage quickly. Couldn?t ask for more.
Karen Phillips
1/5.0
29, Oct 2023
Too Much Pressure to Decide Fast
I like to think about decisions, but the rep kept urging me to choose quickly, saying the offer might expire. That felt manipulative. I asked for time, but they kept pushing. It made me uncomfortable and less trusting of anything they offered.
Paul Morris
5/5.0
18, Oct 2023
Felt Like Talking to a Friend
Honestly, this didn?t feel like a business call?it felt like I was chatting with someone who genuinely cared. The agent was kind, asked questions that showed she was listening, and shared options that really fit my needs. She even helped me understand how my current prescriptions would be covered. That was a big help. The paperwork came through exactly when she said it would, and the email summaries were crystal clear. I didn?t think getting insurance would feel this smooth, but The Solutions Group proved me wrong.
Chris Wilson
4/5.0
09, Oct 2023
Smooth and Clear Communication
Everything was explained in a simple and clear way. Made the process less stressful for me. Communication was consistent, and they didn?t leave me guessing.
William Lewis
1/5.0
03, Oct 2023
Didn?t Feel Honest
I got the feeling they were just saying whatever they needed to close the deal. Didn?t seem completely upfront about the costs.
Natalie Lewis
5/5.0
27, Sep 2023
Reassuring and Helpful Team
I felt supported every step of the way. They answered all my concerns and helped me pick something I?m comfortable with. Very reassuring people to deal with.
Susan King
5/5.0
18, Sep 2023
Very Helpful and Patient
From the start, the rep was calm, patient, and informative. She asked the right questions, listened to my concerns, and walked me through every option available. I never felt rushed or pressured into choosing a plan. Everything was broken down in simple terms, which helped me understand what I was signing up for. The follow-up was also great?they checked in after a few days to make sure everything was going smoothly. I really appreciated that level of care.
Michelle Bell
4/5.0
06, Sep 2023
Great Coverage Advice
The rep I spoke with gave me great insight into which plans would fit best. They didn?t just sell?they explained everything: copays, deductibles, and pharmacy coverage. I felt educated after the call. Only reason it?s not five stars is because I had to call back for a confirmation email that didn?t come through the first time.
Patrick Adams
2/5.0
01, Sep 2023
Too Many Transfers on One Call
I spoke to four different agents in one call. Each time I had to repeat my info. It was tiring and made me question their internal coordination. The last rep finally helped, but the whole experience left me worn out.
Nicole Turner
1/5.0
27, Aug 2023
Waited Too Long for a Callback
Was promised a callback within 24 hours?it never came. Had to follow up myself three days later. Not great service.
Patrick Hall
4/5.0
15, Aug 2023
Great Call, Good Outcome
The call lasted about 25 minutes and was totally worth it. Learned a lot, picked a plan, and walked away confident.
Daniel Mitchell
4/5.0
11, Aug 2023
Support Was On Point
I had a few hiccups getting connected with the right agent, but once I did, it was smooth. They gave me good info, answered my questions, and made the process easy. No unnecessary complications. Felt like I could trust them to get it right. Happy with the service overall.
Dylan Brooks
4/5.0
05, Aug 2023
Good Support, Minor Wait Times
Customer support was knowledgeable and friendly. Took a bit longer than expected to connect, but once I got through, everything moved quickly. I got the answers I needed without hassle.
David Hall
1/5.0
30, Jul 2023
Agent Was Unprepared
Seemed like the rep hadn?t reviewed my file at all before the call. Took too long to get basic answers.
Matthew Clark
3/5.0
23, Jul 2023
Slightly Confusing at First
The first call was a bit confusing but once I got a clearer rep, things made more sense. It improved after that and the final outcome was good.
Andrew Reed
4/5.0
19, Jul 2023
Personalized Help That Mattered
What stood out most was how personalized everything felt. The rep didn?t treat me like just another caller. She asked about my medical history, income level, and preferences, and then recommended plans accordingly. It felt like real guidance, not just a script. I knocked one star off because the call was a bit long, but that?s a small issue considering the great support I got.
Amanda Collins
1/5.0
03, Jul 2023
Not What Was Promised
Was told I?d have full coverage with no surprises. That wasn?t the case. I received a bill for something that should?ve been included, and the rep just said, ?It depends on how it?s processed.? That?s not good enough. Misleading from the beginning.
Matthew Rivera
2/5.0
29, Jun 2023
Confusing Process
The steps to enroll weren?t well explained. Ended up having to repeat the process with a different agent to get it done.
Sandra Turner
5/5.0
24, Jun 2023
Great Help for a First-Timer
This was my first time handling this on my own, and I was honestly anxious about it. Thankfully, the person I talked to was patient and clear. She didn?t throw a bunch of terms at me but instead explained things in everyday language. Very grateful for the help.
Nicole Turner
2/5.0
19, Jun 2023
Miscommunication Created Confusion
When I first spoke with an agent, the details I got seemed clear. But once I received my policy, it didn?t match what we?d discussed. I tried reaching out for clarification, but had to call multiple times before getting someone on the line. They did eventually address the concern, but the delay and back-and-forth made things more frustrating than they should've been.
Matthew Collins
4/5.0
08, Jun 2023
Kind and Informed Agents
The agent I spoke with was very kind and seemed to know what they were doing. Gave me peace of mind about the coverage I was getting.
Julia Morgan
5/5.0
28, May 2023
Easy Enrollment Experience
Signing up with The Solutions Group was way easier than expected. The rep made sure every question was answered and got me enrolled without stress. Nice to have someone walk me through it.
Kimberly Collins
5/5.0
22, May 2023
Above Average Support
I?ve dealt with a lot of companies over the years, and The Solutions Group genuinely impressed me. The support was above average?quick, clear, and very respectful. They asked me what I wanted first, then tailored options based on that. The rep didn?t try to upsell me or complicate things. She explained everything in a way that made sense, including the fine print. I felt valued and heard. What really sealed it for me was the follow-up call two days later just to check if I had any more questions. Excellent service.
Natalie Howard
2/5.0
11, May 2023
Lots of Promises, No Delivery
Initially, I was impressed by how friendly they were. But once I signed up, everything slowed down. I had questions about my plan and no one got back to me despite promises. Friendly doesn?t count if there?s no follow-through. Wish I had waited before committing.
Jennifer Moore
2/5.0
05, May 2023
Difficult to Make Changes
Tried to adjust my policy a few days after enrolling, but it turned into a complicated mess. Not user-friendly at all.
Patrick Hall
2/5.0
27, Apr 2023
Long Hold Times
Took nearly 30 minutes just to reach someone. Once I did, they were polite, but the delay made the whole thing frustrating.
Amanda Wilson
5/5.0
14, Apr 2023
Genuinely Supportive Staff
It?s rare to find people who actually care, but that?s the vibe I got here. Felt comfortable asking questions and never felt rushed.
Karen Nelson
4/5.0
08, Apr 2023
Solid Support Start to Finish
Support from this team was solid from beginning to end. The only reason I?m giving four stars instead of five is because I had to wait a little during the initial call. Otherwise, the representative was super helpful, very respectful, and provided everything I needed to know about my coverage.
The Solutions Group
The Solutions Group specializes in providing fast, reliable insurance coverage for home care agencies, medical staffing firms, and assisted living facilities across the country. With 29 years of experience and over 2,800 clients insured, we offer comprehensive coverage, including liability, bonding, worker's compensation, EPLI, cyber liability, and more. We make the quoting process simple with an easy online application and a guaranteed quote within 24 hours. Start ups are welcome, and we're proud to offer the speed of automated platforms, plus the benefit of speaking with real insurance professionals who understand the unique risks of the home care industry. Coverage is available in all 50 states and Washington, D.C. Our resource page includes free tools like driver safety policies, road tests, training materials, and more to help you meet industry requirements with confidence. Let us help you protect your business because we know how demanding home care can be, every day of the week.
Address
601 Embassy Oaks, Suite 105
78216
San Antonio
United States
Website
homehealthins.com
Email
david@solg.net
Telephone
(210) 490-7200
