Based on 100 customer reviews, the Hemverket currently holds an average rating of 3.8 out of 5.
Review analysis indicates that approximately 88% of users shared positive experiences, while 12% reported concerns or negative feedback.
Overall sentiment suggests a generally positive customer experience.
Our AI review assessment currently categorizes this company as: Low Risk.
This summary is generated from customer feedback data to provide insights into company reputation, user experiences, and potential concerns for prospective customers.
Overall risk assessment
Low Risk
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Helping people buy and sell homes across Sweden, Hemverket provides real estate brokerage services with a fixed-fee model. We assist with property marketing, photography, viewings, bidding, contracts, and other parts ... Read More
Took care of my own viewings and saved a lot. Some things on the platform needed clearer instructions, but overall it was a good deal.
One buyer dropped off without notice. I had to reach out myself because Hemverket didn?t follow up.
Communication was good at first, but once the listing went live, it became harder to reach someone. Responses were slow, and at one point we went four days without hearing back while bids were coming in. The idea of doing the viewings ourselves was fine, but we expected more support on the backend. Also had some confusion with the bidding process?felt like we were left to figure things out alone. Would have appreciated more consistent follow-up or at least a check-in when major updates were happening.
Ended up saving around 70,000 SEK. Everything worked as expected. Took some effort but worth it with the help they gave.
Wanted to adjust some listing details but the process took days. Had to email multiple times before changes were made. Should be easier to manage in real-time.