105 reviews found
img 4/5.0 10, Aug 2025

Attractive, decently equipped

Modern interior and well?equipped kitchen impressed me. Wi?Fi worked reliably and bathroom was spotless. Communication with guest team was helpful. A little more lighting in bedroom would improve ambience. Otherwise a good stay.


img 3/5.0 01, Aug 2025

Clean space, lacking warmth

Everything was clean and practical. Just didn?t feel very homey. Might suit travelers looking for minimal design.


img 2/5.0 30, Jul 2025

Vague instructions and lots of stairs

The listing mentioned stairs, but didn?t clarify that it was four narrow flights with no elevator. I had a heavy suitcase, and it was a real struggle. When I asked the host for clarification beforehand, they sent a generic response like ?it?s easy to access.? Well, it wasn?t. Once I got in, the place was okay, but not great. Instructions for the key lockbox were outdated. I had to wait around for 25 minutes messaging for help. Then, the bathroom smelled like something had leaked. Not overpowering, but still noticeable and unpleasant. There was also no shampoo or body wash, even though the listing said ?essentials provided.? Felt like no one had double checked before I arrived. Not the worst stay I?ve had, but definitely not the smooth experience I was expecting. Just too many small things adding up to make it annoying.


img 5/5.0 18, Jul 2025

Better than expected

I booked last minute and wasn?t sure what to expect, but I was pleasantly surprised. The place was spotless and cozy, and check-in was fast and easy. The photos didn?t do it justice?it looked better in person. I especially liked the small balcony space. Would definitely recommend to someone looking for a short-term rental in the area.


img 4/5.0 09, Jul 2025

Sleek space with good amenities

The kitchen had everything I needed to cook simple meals. Internet worked well. Enjoyed my stay.


img 3/5.0 05, Jul 2025

Decent option near transit

The unit was okay overall?simple, but clean and comfortable enough. I picked it for the location, and it was close to a metro station and bus line, which made getting around easy. The kitchen had what I needed, but the knives were a bit dull. Not a big deal, just something that stood out. Bed was fine, linens were clean, and Wi-Fi worked great. It wouldn?t be my first pick for a longer stay, but for a short work trip, it did the job just fine. The check-in instructions were clear and easy to follow. Solid experience overall.


img 3/5.0 29, Jun 2025

Slightly overpriced but decent

Not bad overall. It?s clean and well located. But compared to other options, maybe a bit on the pricey side.


img 2/5.0 17, Jun 2025

Mattress very uncomfortable

Slept poorly because the mattress was stiff and squeaky. It dipped in the middle, which made it hard to get good rest. Wouldn?t stay again just because of that.


img 4/5.0 11, Jun 2025

Great layout and location

The unit was spacious with a nice open layout. Kitchen had all the things I needed to cook basic meals. It?s in a convenient area, close to cafes and groceries. The noise levels were low, and that made a big difference during my stay. I found the instructions a bit long, but everything worked perfectly once inside. The design is modern and gives a bit of hotel-vibe with a personal touch. There were fresh towels, plenty of storage, and fast Wi-Fi. The bed was firm but comfy. Honestly, this stay made my trip more comfortable than I expected.


img 2/5.0 03, Jun 2025

Listing doesn?t match reality

The photos looked bright and open, but the actual apartment was dark and cramped. The bedroom barely had space to walk around the bed. Curtains were thin, so I woke up with sunlight right in my face at 6am. Not great when you're jetlagged. Also, the floor was sticky in some spots, and there was hair in the bathroom sink when I got there. It clearly hadn?t been cleaned properly. I contacted support, and they said the cleaning crew would be notified, but that didn?t help my stay. Host messaged back 12 hours later?too late to do anything. I stayed the full 3 nights only because I couldn?t find anything else last-minute. Felt misled by the listing photos.


img 5/5.0 23, May 2025

Felt like home for a week

I stayed here for a full week while visiting family, and I felt like I had my own little apartment in the city. The layout made good use of the space?there was a small desk for my laptop, and the kitchen had just enough for me to cook breakfasts and light dinners. There were thoughtful little extras like umbrellas in the closet, a basket with extra chargers, and even a first-aid kit tucked away. The living room was comfy, with a throw blanket I ended up using every evening. The host checked in after the first day to ask if I needed anything. It?s those small moments that made the difference. I?d come back here again without thinking twice.


img 4/5.0 19, May 2025

Nice stay, minor hiccup

Loved the modern decor and thoughtful layout of the flat. Communication was friendly and fast. Only issue was slow elevator on one morning but they resolved quickly. Would stay again in future trips.


img 1/5.0 11, May 2025

Key instructions unclear

Entry instructions were vague. Lost time figuring out door code. Felt disoriented on arrival.


img 4/5.0 01, May 2025

Easy stay with helpful host

I stayed here for a work trip and found the setup perfect for remote working. The table was sturdy, Wi-Fi was reliable, and the chair was decent for hours of sitting. The area was quiet and had good access to a nearby park. Host answered my questions quickly and sent check-in info right on time. Very convenient overall.


img 3/5.0 28, Apr 2025

Not fancy, but dependable

This stay was pretty straightforward. It was clean, the Wi-Fi worked, and check-in instructions were simple. The d?cor was minimal, but everything I needed was there. No issues with noise, and the neighborhood felt safe walking around. My only minor complaint was the mattress?it was a bit too firm for me. Otherwise, everything else functioned well. The shower had hot water with good pressure, and there was enough space to unpack. I wouldn?t call it luxurious, but it definitely got the job done. It?s a solid option if you?re just looking for a practical place to stay.


img 4/5.0 21, Apr 2025

Convenient location, smooth process

The check-in and check-out were both seamless. The place is located within walking distance of restaurants and shops. Inside, everything was tidy, and the essentials were all in place. My only complaint would be the pillows?they were a bit too soft for my liking. Aside from that, I had a great experience staying here.


img 4/5.0 15, Apr 2025

Mostly positive stay

Space was larger than expected. AC worked great. Minor issue with the lockbox but sorted fast.


img 1/5.0 07, Apr 2025

Unhelpful customer service

Had a few questions before my trip and emailed customer service twice. Got no reply. Called their number and was on hold for 45 minutes before someone picked up and gave me vague answers. When I arrived, there were issues with the access code ? didn?t work. I called again, waited 25 minutes this time. When someone finally answered, they blamed me for ?using the wrong entrance.? Turns out the instructions they sent were outdated. No apology. Inside, the place was okay, but the sheets had stains and there were no extra pillowcases. I asked if someone could drop off replacements ? was told ?we don?t offer that service.? Honestly, it felt like no one wanted to help. They just want you to book, and after that, you?re on your own. Won?t use this company again.


img 1/5.0 27, Mar 2025

Cleanliness was lacking

Found hair in the sink and stains on the bedsheets. It was clear no one checked before I arrived. Contacted support but didn?t get a proper solution. Wouldn?t book again.


img 1/5.0 12, Mar 2025

Communication broken and clumsy

Wrote ahead about late arrival time, no reply till hours later asking again. After arrival host info didn?t match and door code didn't work. Spent over an hour outside trying to reach someone who didn?t pick up until late. When contact was made they seemed puzzled. Finally they sent alternative instructions, but it was much too late. The stress overshadowed the place itself. Not reliable when coordination breaks.


img 3/5.0 09, Mar 2025

Met expectations, not more

It did the job. Not much to rave about, but nothing to complain about either. The bed was clean, check-in was simple, and everything worked. I didn?t spend much time inside, so it suited my needs. I probably wouldn?t book it for a long stay, but it?s decent for short visits.


img 5/5.0 04, Mar 2025

Excellent choice for solo travel

Loved staying here. Quiet at night, secure building, and fast internet helped me work remotely. Local stores nearby were a bonus.


img 4/5.0 24, Feb 2025

Quiet, clean, and convenient

Stayed here for three nights while visiting friends. The apartment was in a residential neighborhood, which helped keep things quiet at night. I liked the simplicity of the space?clean walls, neutral furniture, nothing overdone. There were a few welcome snacks in the kitchen when I arrived, which was a kind touch. I didn?t spend too much time inside, but when I did, it felt cozy and private. The shower had strong pressure and plenty of hot water. Only real issue was the curtains?they didn?t block out all the light, so mornings came early. But besides that, everything else worked well and I appreciated the easy check-in process. The host was helpful but not overbearing. Definitely better than most hotels I?ve used.


img 3/5.0 20, Feb 2025

Great location, basic interior

Super convenient spot. Interior was basic but everything worked. Bed could use a softer mattress.


img 4/5.0 16, Feb 2025

Good experience with minor issues

Stayed here while in town for a wedding. The location was great?easy walk to restaurants and shops. Everything worked fine inside the unit, though the living room had fewer outlets than expected. Nothing major. Host was polite and messaged me right after check-in to see if I needed anything. Overall, a reliable and comfortable place.


img 1/5.0 02, Feb 2025

Cancelled without explanation

Booking was confirmed then cancelled days later. No explanation or tips for alternatives. Felt left in limbo.


img 5/5.0 29, Jan 2025

Felt like a second home

This place had a really warm, welcoming vibe that made me feel at ease the moment I walked in. The layout was smart, and everything had its place. I loved the little reading nook near the window?it became my morning coffee spot. The host provided a local guide with restaurant and transportation tips, which helped me get around easily. The bed was super comfy, and the linens smelled fresh. Kitchen had everything I needed for cooking simple meals. Communication was great; I got responses to my questions quickly. Check-in and check-out were both a breeze. Overall, a peaceful, easy stay that made my short trip to the city even more enjoyable. Wouldn?t change a thing about it.


img 3/5.0 23, Jan 2025

Nice layout, poor lighting

The layout makes the space feel bigger, which I liked. But the living room lighting was too dim.


img 2/5.0 15, Jan 2025

Overpriced for what you get

The location was fine, and the photos looked polished, but reality fell short. The place was smaller than expected and felt cramped for even one person. Kitchen had only the bare minimum?no oil, no salt, not even paper towels. AC barely worked, and I ended up sweating through most nights. When I reached out, they said it?s "old but functional." That's not helpful. Also, TV had no streaming access unless you logged in with your own accounts, which wasn?t mentioned in the listing. One of the bedside lamps was broken too. It wasn?t terrible, but it just didn?t feel like value for money. If this had cost 30% less, maybe I?d feel differently. But at the current rate, it feels like style over substance. Wouldn?t book again unless it?s the only option left.


img 5/5.0 04, Jan 2025

Lovely and practical place

This space was exactly what I needed?clean, quiet, and very practical. The bed was super comfortable, and I appreciated the blackout curtains for good rest. Kitchen was well-stocked for light meals. The host sent helpful info before I arrived and responded quickly when I had a minor question about check-out time. It?s in a convenient location with grocery stores and public transit close by. No complaints at all.


img 1/5.0 24, Dec 2024

Late check-in response

Arrived at the apartment but didn?t receive the check-in instructions in time. Had to wait outside with my bags for more than 30 minutes.


img 5/5.0 19, Dec 2024

Efficient check-in and peaceful area

Found the instructions easy to follow and the area calm. Enjoyed my morning walks and slept really well every night.


img 4/5.0 11, Dec 2024

Great for solo travel

I was traveling alone and felt really safe and comfortable here. The apartment was well-lit and easy to navigate. Kitchen was clean, shower was warm, and the whole stay was stress-free. The mattress wasn?t the best I?ve had, but I still got good sleep. Great little spot for someone traveling light.


img 1/5.0 05, Dec 2024

Misleading listing and no help

Quote price omitted cleaning fee until after confirmed. Once I asked for breakdown, their billing support deflected and said it?s standard. I wouldn?t have booked otherwise. Then during my stay, an appliance broke and no repair came. Host recommended DIY workaround. This kind of poor upkeep and odd billing left me frustrated with both the listing and their customer service approach.


img 1/5.0 28, Nov 2024

Noisy, dirty and not private

From the moment I arrived, it felt wrong. The property was right next to a busy street, and the windows did little to block out the constant noise?cars, honking, even construction starting at 7am. Inside wasn?t much better. There was dust on every surface and some kind of sticky spill on the floor near the sofa. I messaged the host about it and didn?t hear back until the next afternoon. The walls were thin too?I could hear the neighbor?s TV all night. Not what I?d call relaxing. Worst part? The curtains in the bedroom didn?t fully cover the window, so I felt like people from across the street could see in. Definitely didn?t feel private or comfortable. I only stayed because it was too late to find something else. Waste of money, honestly. Not even an apology from them afterwards.


img 5/5.0 17, Nov 2024

Loved the details and layout

Honestly, it?s the small things that made this place feel different. There were extra hangers, a solid iron and board, and even a little laundry detergent provided. I didn?t expect to do laundry but ended up using it anyway. The layout of the apartment made it easy to relax. Good division between the sleeping and living area without feeling boxed in. Natural light in the mornings was a bonus. Everything was clean, including under the furniture (yes, I checked). The host reached out once I checked in and again just before check-out to see how things went. Really appreciated that level of care.


img 5/5.0 09, Nov 2024

Perfect weekend rental

Rented for a weekend getaway. Loved the bed and overall vibe. Host sent a list of local recs which helped.


img 4/5.0 03, Nov 2024

Great value for the area

For the price, this was a good deal. Location was close to public transit, which helped a lot. The apartment itself was tidy and came with a few extra touches like a coffee maker and bottled water in the fridge. That said, the sofa was a bit too firm for my taste. Overall, I left happy and well-rested.


img 2/5.0 27, Oct 2024

Not as described

The apartment was darker and smaller than pictured. The photos made it look bright and spacious, but it really wasn?t. Furniture felt cheap and bed wasn?t comfortable either.


img 4/5.0 19, Oct 2024

Quiet spot near good food

The unit is tucked away in a quiet part of the neighborhood, but just a few blocks from great cafes and restaurants. I found the bed to be really cozy, and the kitchen had all the basics. The only thing missing was extra towels, but that?s minor. Would stay again without hesitation.


img 2/5.0 11, Oct 2024

Reservation cancelled multiple times

Patiently waited after placing order for a suite only to be told it was unavailable. They cancel my booking, then relist the same dates later. Tried switching options but that also vanished. Took hours calling guest support and texting, no useful update, just vague ?working on it.? Finally gave up and booked elsewhere. Felt unfair when system advertises something they don?t actually hold. No compensation or apology offered.


img 1/5.0 23, Sep 2024

Not worth the price

For what I paid, this wasn?t a good experience. The place was just average, not well maintained, and missing the details you'd expect at that rate.


img 4/5.0 15, Sep 2024

Cozy space with fast replies

The host replied to every question quickly. The place felt cozy, though slightly smaller than I expected.


img 1/5.0 05, Sep 2024

Check-in nightmare and dusty room

The instructions said I?d receive the check-in code two hours before arrival. Nothing came. I called, texted, emailed?no reply. I ended up waiting outside for almost two hours with luggage in the heat. When I finally reached someone, they apologized and sent the code. Inside, the room smelled musty, and it was clear the place hadn?t been properly cleaned. Dust was thick on the shelves, and there was hair in the shower drain. I even found a sock under the bed. The bedding didn?t seem fresh either. It made me wonder how often they actually clean between guests. I didn?t even bother unpacking fully. I left a day early and stayed at a hotel. Tried getting a partial refund, but they claimed I didn?t report issues in time?despite me emailing them right after arrival. Not worth the stress.


img 4/5.0 01, Sep 2024

Thoughtful touches and quick replies

There?s a lot to like about this place. It?s clean, stylish, and quiet. What really stood out to me was the little things?extra chargers, a printed list of local coffee spots, and even a few snacks in the cupboard. These aren?t huge, but they made the stay feel more personal. I had a small question about the thermostat, and the host responded within 10 minutes. That kind of attention makes a difference. The building was secure, and the elevator worked fine. Overall, it felt more like a boutique stay than a regular rental. Would definitely book again.


img 5/5.0 25, Aug 2024

A cozy and functional space

This apartment gave off a balanced mix of comfort and practicality. The bed was soft but supportive, and I had no trouble falling asleep even after a long travel day. Kitchen was small but fully equipped?had pots, pans, spatula, even dishwashing liquid. The living room had a nice couch and smart TV, so I could unwind at night. One evening, I cooked dinner while listening to a playlist over the Bluetooth speaker they provided?super chill. The host had left a short welcome note with emergency contacts, Wi-Fi password, and instructions in case anything went wrong. That gave me peace of mind. The neighborhood was also very walkable, with grocery stores and a few local coffee shops nearby. Truly one of the better short-term stays I?ve had.


img 5/5.0 21, Aug 2024

Spacious and well located

The apartment felt roomy and clean in a highly convenient area. Check?in was smooth after a quick message to the host. Amenities such as Wi?Fi and kitchen were reliable. Staff replied promptly when asked about extra towels. Overall a pleasant stay with no surprises.


img 5/5.0 11, Aug 2024

Calm, clean and easy to access

The apartment was exactly as described. It had a very calm vibe and was spotless when I arrived. Access was smooth?lockbox was easy to find and worked the first time. The host shared clear directions and was reachable by message. The bed was especially comfortable, and the water pressure in the shower was excellent. Quiet nights and good sleep. Loved the stay.


img 2/5.0 02, Aug 2024

Slow replies when issue

The space was nice but host response was slow when I needed info. Took hours to clarify parking details. Felt inconvenient.


img 3/5.0 18, Jul 2024

Modern look, average service

The place looked great in photos and matched in real life. But response from support wasn?t always quick. Still a decent stay overall.


img 3/5.0 01, Jul 2024

Fine for a quick stay

The unit was alright?not amazing, but not bad either. Everything worked fine, and it was clean enough. The photos were accurate, but the lighting in real life wasn?t quite as bright. Still, I got what I needed: a comfy place to sleep and a decent bathroom. It was close to the event I was attending, so that helped.


img 5/5.0 21, Jun 2024

Well-designed and peaceful

Everything about this unit felt intentionally designed. The colors, lighting, and layout created a calm environment that made it easy to unwind. The furniture wasn?t just good-looking?it was actually comfortable. The space was super clean and organized when I arrived. I also appreciated that the kitchen had oil, salt, and a few basics so I didn?t have to run to the store for everything. The host sent clear instructions and even followed up to make sure I got in okay. It?s a place that feels more like a short-term home than a rental. Loved it.


img 1/5.0 15, Jun 2024

Not cleaned and host unresponsive

Walked into the unit and was shocked to see a dirty kitchen, unmade bed, and trash still in the bin. The cleaning clearly hadn?t been done before I arrived. Reached out to the host ? no reply for hours. Finally got a short message saying they were ?checking with the team.? Nothing happened. I had to go out and buy cleaning supplies just to feel comfortable enough to sleep there. The sheets didn?t even smell washed, and the bathroom had hair on the floor. It honestly felt like someone had just left minutes before I got there. No refund or cleaning fee returned either. I stayed one night then left early, and they still refused to refund the other two nights. Worst part is there was no apology, just a cold message saying ?policy doesn?t allow it.? Definitely not a professional setup.


img 4/5.0 06, Jun 2024

Reliable service, comfy room

Felt like the company actually cares. Sent reminders before arrival. Room was comfy and quiet. Shower pressure could be better.


img 5/5.0 05, May 2024

Impressive design and smooth check-in

The interior design really stood out. Every piece of furniture matched, and the space felt curated, not just thrown together. From the lighting to the wall art, it all created a very relaxed atmosphere. Check-in was incredibly easy?I got the code right on time and had no trouble entering. I appreciated how quiet it was at night. The bathroom was stocked with decent toiletries, and the water pressure was solid. It?s rare to find a place that looks good, feels good, and functions well, but this one checked all the boxes. I even extended my stay by a night.


img 1/5.0 25, Apr 2024

Refund policy is rigid and unfair

I booked a stay and had to cancel less than 24 hours later due to a work emergency. The dates were still weeks away. I reached out immediately, hoping for a partial refund or even a credit. The support team said the booking was non-refundable, even though I never used the place and cancellation was well in advance. I tried escalating, but all I got was a copy-pasted policy. What made it worse is the property was relisted for the same dates and showed as ?booked? again a few days later. So they got double income for the same nights, and I got nothing back. This kind of policy feels unethical. I wasn?t expecting full refund, but no flexibility at all? Won?t be booking through them again. It?s not just about money?it?s about how a company treats their customers in situations like this.


img 1/5.0 16, Apr 2024

Smelled weird inside

The entire place had a musty, old smell. Opened windows to try and fix it, but the smell stayed. Didn?t feel clean or fresh.


img 5/5.0 09, Apr 2024

Thoughtful details added comfort

The host added small touches like a welcome note and coffee pods. Really appreciated the effort. Place was spotless.


img 4/5.0 30, Mar 2024

Functional and clean

Good place for travelers needing function over luxury. Clean floors, organized setup, and easy access to key areas.


img 2/5.0 26, Feb 2024

Basic place, not as advertised

Thought I was getting a modern flat with sleek furniture. What I got was a basic, bare-bones space with plastic chairs, a wobbly table, and an old mattress that sagged. The kitchen had barely any cookware, and the fridge made a loud clunking noise at random times. Host was polite when I reached out, but said everything was ?standard for the unit.? Not sure what standard they?re using. Also, no blackout curtains, which made it hard to sleep in. I felt like I was staying in a student dorm, not a stylish Airbnb-type rental. Wi-Fi dropped constantly, and they didn?t offer a solution. The only good thing was it was close to transit. But I wouldn?t stay again unless major upgrades were done. Not what I paid for.


img 5/5.0 12, Feb 2024

Peaceful and comfortable apartment

I loved how quiet the apartment was, especially since it?s located in a busy area. The building felt safe, and the host was easy to reach. The decor was modern but not overdone, and the bed was genuinely comfy. A small touch I appreciated was the welcome note on the counter?it made the place feel more inviting. Would book again.


img 4/5.0 07, Feb 2024

Good for short stay

Booked last minute and it worked out. Compact but had everything. Quiet at night, and good AC.


img 5/5.0 03, Feb 2024

Peaceful stay with lovely atmosphere

The atmosphere of the apartment really helped me unwind after long travel days. Soft lighting, cozy textiles, and a clean layout made everything feel peaceful. The kitchen was small but well-organized and had basic condiments which was a nice touch. There were also books and magazines stacked on a side table, and that gave it a homey vibe. The check-in process was instant and I didn?t run into any glitches. The area was walkable and quiet at night. Loved the fact that there were no strong scents or harsh cleaners used?just clean and fresh. Would gladly come back to this exact unit next time I?m in town.


img 3/5.0 25, Jan 2024

Good value but noisy

Decor was stylish and place felt clean. Value compares well with similar rentals. However street noise was noticeable at night and window insulation is thin. Host tried helping but couldn?t fix completely.


img 3/5.0 18, Jan 2024

Average stay, clean enough

The space was fine for a short stopover. It wasn?t fancy, but it was clean and reasonably equipped. I didn?t love the location?it felt a little far from where I needed to be?but that?s on me. Wi-Fi worked well, and check-in was clear. No major complaints, just not a very memorable place overall.


img 3/5.0 12, Jan 2024

Solid stay, but bring your own pillow

The place was in good condition overall?no bad smells, clean linens, fast Wi-Fi, all that. The check-in keypad worked without a problem, and there were backup batteries left nearby, which I thought was smart. My only nitpick is the pillow was too flat for my liking. Ended up folding it in half. Might just be a personal thing, but I?d bring my own next time. The rest of the furniture was fine. There were shops nearby, so I was able to stock the fridge easily. Quiet neighbors, too. If you're looking for convenience without spending too much, it does the job.


img 2/5.0 06, Jan 2024

Air conditioning glitch

A/C stopped cooling at midnight. Texted host, waited two hours with no fix. Too warm to sleep.


img 4/5.0 30, Dec 2023

Good comfort and great service

The apartment was in great condition?clean, bright, and well-equipped. What stood out most was the level of service. The host checked in with me via message just an hour after I arrived, offering help or recommendations. That extra attention went a long way. The space itself was quiet and the mattress was high quality. I worked remotely for part of my stay, and the Wi-Fi never gave me trouble. There was also a small balcony, which was nice for morning coffee. If you're looking for something reliable and calm, this place works well. No regrets booking here.


img 5/5.0 27, Dec 2023

Felt just like home

The living space was warm and inviting. Slept well every night. Appreciated the quiet building and friendly neighbors.


img 2/5.0 18, Dec 2023

Looks good online, not in person

The pictures showed a sleek, bright space with stylish d?cor. In person, the lighting was terrible, and the place had scuffed walls, cracked tiles, and worn-out furniture. I messaged the host, and they said the unit had been ?well loved??odd way to justify not maintaining it. Also, the bed dipped in the middle and made noise with every move. I ended up sleeping on the couch one night just to avoid the back pain. There was also a strange buzzing sound coming from the kitchen appliance that wouldn?t stop. Tried unplugging everything, but it kept coming back. Felt like a constant hum that made it hard to relax. The location was decent, but that?s about it. Not worth the price. I?ve stayed in budget places with better upkeep.


img 5/5.0 09, Dec 2023

Great stay with responsive host

The apartment had everything I could ask for. It was spotless, the Wi-Fi speed was great for working remotely, and the furniture was modern and comfortable. Host responded to every message quickly and even gave me a tip for a local coffee shop I ended up loving. I?d definitely stay here again if I?m back in the area.


img 5/5.0 26, Nov 2023

Excellent host and smooth stay

This was one of the better places I?ve stayed in recently. The host was incredibly organized?sent clear instructions, answered questions fast, and even offered help with local tips. The apartment itself was fresh, quiet, and easy to relax in. I especially liked the little desk setup for getting work done. Would absolutely return.


img 5/5.0 20, Nov 2023

Great vibe and layout

Loved the open-plan living area and how the sunlight hit in the morning. Relaxing spot. WiFi worked well too.


img 2/5.0 11, Nov 2023

Noisy area, no sleep

Couldn?t sleep due to street noise and thin walls. Windows didn?t close properly. The location?s convenient, but not peaceful. Shouldn?t be advertised as quiet.


img 2/5.0 03, Nov 2023

Refund refused though unit re-rented

Tried cancelling within 24?hours due to schedule changes. Saw same dates rebooked instantly on site. Asked for partial refund since property rented again, but they refused citing strict policy. No flexibility and zero empathy. It felt unjust especially they had other bookings covering those nights.


img 5/5.0 28, Oct 2023

Lovely decor and setup

Felt like a boutique hotel. Clean towels, fresh scent throughout, and minimal but chic decor. Would stay again.


img 4/5.0 19, Oct 2023

Great setup for working remote

Stayed here while working remotely for a week, and it totally worked out. The space had fast Wi-Fi, a proper table with a decent chair, and was quiet enough for back-to-back calls. The location was close to cafes, so it was easy to take quick breaks. The apartment was spotless and felt secure. The only slight issue was the kitchen lighting?it was a little dim when cooking in the evening, but not a dealbreaker. The bed was cozy, and there were plenty of outlets for charging devices. I appreciated the quick communication from the host too. Very reliable place to stay if you need a home base while working. I?d book it again for sure.


img 2/5.0 12, Oct 2023

Poor ventilation and no help

Booked this unit thinking it would be a nice summer stay, but the ventilation was awful. The listing said the place had AC, but all I found was a small portable fan in the corner. Windows barely opened and there was no breeze. I messaged support right away and got a reply the next morning saying someone would ?look into it? ? no one ever did. The unit got unbearably warm at night, making sleep impossible. I stayed with friends the second night just to get proper rest. Also, the bathroom smelled of mildew, and the towels felt damp. No backup set provided. It?s not the worst place I?ve ever stayed in, but definitely not up to the standard they advertise. A little honesty in the listing would go a long way.


img 4/5.0 06, Oct 2023

Clean space with good layout

The apartment was clean and well-organized. I liked the open layout, which made the space feel larger than it actually was. Wi-Fi worked reliably, and the shower had great water pressure. There was a slight noise from upstairs neighbors, but nothing that interrupted sleep. The digital check-in was smooth, and instructions were clear. It?s a solid option for a short stay.


img 2/5.0 30, Sep 2023

Clean but uncomfortable bed

Bathroom was clean and kitchen stocked, but mattress was too firm and noisy springs woke me.


img 4/5.0 26, Sep 2023

Good balance of price and space

For the price, this place offers a lot. Plenty of space and clean surroundings. Could use brighter lighting, but nothing major.


img 5/5.0 19, Sep 2023

Really cozy and modern

Honestly loved how the apartment was styled. Everything from the lighting to the bedding felt intentional. The furniture wasn?t just functional?it was comfortable. Even the couch was good for lounging after a long day. The host had left a few helpful touches like extra chargers and a small guidebook for the area. Really appreciated the attention to detail here.


img 5/5.0 13, Sep 2023

Calm and secure retreat

Great experience in a quiet block within walking distance to central spots. The lock?in process went fine. The space felt secure, and bed linens were fresh. Host team answered a question about parking within minutes. Felt safe and comfortable overall.


img 5/5.0 07, Sep 2023

Seamless process and great value

Booking, arrival, stay, and checkout?all of it went smoothly. The apartment matched the photos exactly and had a fresh, modern feel. There was even a laminated guide on the table listing places to eat, laundromats, and nearby pharmacies, which was super helpful since it was my first time in the area. The AC kept the space cool despite the heat outside. The kitchen had decent utensils and cookware, and the bathroom was stocked with soft towels and some travel-sized toiletries. It didn?t feel like someone just set it up overnight; it felt thought through. The host wasn?t intrusive, but responded in under 10 mins when I had a question about the Wi-Fi. Overall, it felt like good value for the money.


img 4/5.0 28, Aug 2023

Great for a solo traveler

This rental worked well for my solo trip. It had all the basics, and the space was set up in a way that didn?t feel too big or too cramped. I was able to make my own meals without hassle, and the fridge was spotless. The lighting in the bathroom could be a tad brighter, but everything else was thoughtfully laid out. It felt secure and the neighborhood was chill, not too noisy or touristy. Also appreciated the fast host response when I asked about parking. The bed was on the firmer side, but still slept great. Would book again for a short trip.


img 3/5.0 23, Aug 2023

Okay but not memorable

Not much stood out. It was clean and quiet, but lacked charm. Maybe better for short business stays.


img 3/5.0 16, Aug 2023

Could be better, still okay

It was fine overall, though nothing really stood out. I stayed two nights and didn?t run into any major issues. The place was clean and mostly quiet. Kitchen lacked a few basics, like salt and oil, but I managed. Wouldn?t go out of my way to book it again, but it served the purpose.


img 1/5.0 04, Aug 2023

Rude communication from host

The host started off friendly, but when I asked about late checkout, their tone completely changed. They replied with a curt message saying ?that?s not how we do things.? No explanation, no effort to compromise. Later when I asked if I could store my luggage for 2 extra hours, they didn?t respond at all. Just ignored me. The tone of messages was cold and honestly rude. During the stay, I noticed a weird smell near the bathroom. Reported it, and they said ?it?s just city plumbing.? That?s not a helpful answer when your entire bathroom smells. Also found stains on the living room rug and greasy fingerprints on the microwave. The whole experience felt impersonal and dismissive. It?s one thing to follow rules, but another to treat guests like they?re a problem. Really soured the trip.


img 1/5.0 30, Jul 2023

Confusing instructions and zero follow-up

Booking was confirmed and payment was taken right away, but the actual check-in instructions arrived super late, and when they did, they were confusing. The door code didn?t match the lockbox, and I had to wait outside for nearly 40 minutes. Tried calling and messaging but no one picked up. Eventually got a reply with a different code, but by then it felt careless. Inside, the place looked okay but smelled musty and hadn?t been cleaned properly?crumbs on the couch, dusty floors. Sheets looked reused. I sent photos to customer support, but all I got was a generic message saying they?d ?look into it.? No offer for refund, no follow-up call. The entire experience felt like no one really cared once they got the booking. Not booking through them again.


img 5/5.0 23, Jul 2023

Beautiful space, stress-free stay

This was such a smooth and calming experience from start to finish. The apartment looked even better than the photos?bright, modern, and thoughtfully designed. Everything was clean and neatly arranged. I had a slight issue figuring out the lock at first, but the host responded quickly with clear instructions. The bed was super comfortable, and I slept like a rock every night. Loved the little touches like coffee pods and a guide to nearby spots. I was in town for work, but the space made it easy to wind down at the end of the day. Would definitely return.


img 2/5.0 11, Jul 2023

Not enough basics

Kitchen didn?t have even the simplest supplies?no dish soap, no paper towels. The bathroom lacked toiletries too. Had to go shopping right after arrival.


img 5/5.0 02, Jul 2023

Ideal for business trip

Stayed while attending a conference. Everything worked, from fast WiFi to self-check-in. Comfortable and quiet workspace.


img 1/5.0 27, Jun 2023

Unreliable access codes

The code provided for check-in didn?t work. Tried calling and texting, but no quick response. Took nearly an hour to get help. By the time I got in, I was already stressed and tired.


img 1/5.0 14, Jun 2023

Poor response when payment failed

Booking went smoothly at first, but when payment didnt go through their platform glitch seemed to erase the submit button. Contacted support immediately but heard nothing back until days later. By then cancellation was flagged and no refund offered, even though bank confirmed hold cleared. Felt ignored and stuck with policies I didn't even trigger. Host team never reached out to apologise or help resolve. Loss of time and money with no courtesy gesture. Not what I expected from a service that markets friendly assistance.


img 5/5.0 09, Jun 2023

Lovely details and warm feel

The host clearly put care into making the space feel inviting. The decor was minimal but warm?wood accents, soft lighting, even a throw blanket on the sofa. Everything was well-maintained and clean. The bed was especially comfortable. Great for solo travelers or couples. I had no issues at all and left feeling rested and cared for.


img 4/5.0 05, Jun 2023

Close to everything

Stayed three nights and walked everywhere. Apartment is central but surprisingly quiet. Would stay again if in the area.


img 5/5.0 27, May 2023

Convenient and clean

Can?t complain?everything was as described. Grocery store nearby, clean sheets, and check-in was straightforward.


img 2/5.0 21, May 2023

Communication was too slow

Took several hours to get a reply when I needed help. That delay really made the stay more stressful. Expected faster responses.


img 2/5.0 09, May 2023

Nice building, but poor maintenance

The location and exterior of the building were promising, but once inside, it was a different story. The apartment had visible wear?stains on the wall, chipped furniture, and a broken towel rack that fell when touched. The AC unit made a loud buzzing sound and didn?t cool properly. I informed the team, and they sent instructions to reset it, which didn?t work. No one came to check it. The worst part was the bed, which felt uneven and squeaked every time I moved. I didn?t sleep well any of the three nights. The host was polite via message but nothing was resolved during my stay. For the price, I expected a much higher standard. It?s clear they don?t invest in upkeep regularly. Disappointing because the location has potential.


img 3/5.0 02, May 2023

Just right for a quick visit

I needed a simple, clean place for a quick trip, and this one worked just fine. It wasn?t a luxury stay, but it delivered on basics. The room was tidy, and the check-in process was clear. The neighborhood felt safe and walkable, which was important since I was traveling alone. I did wish there were blackout curtains since streetlights outside made the room brighter at night. Not a huge deal, but something to note. Everything else went smoothly. Bed was comfortable enough, and I had a good night's sleep. Overall, it's a dependable option for short-term visits.


img 4/5.0 26, Apr 2023

Bright, simple, and pleasant

The apartment had lots of natural light and a nice layout. It felt relaxing and minimal in a good way. Everything I needed was there, from towels to utensils. The mattress was firm, which I like, though someone else might find it too hard. It was a nice place to wind down after long days exploring the city.


img 5/5.0 21, Apr 2023

Better than expected

Didn?t expect much at this price point but was surprised by the quality. Neat setup and everything in order.


img 4/5.0 15, Apr 2023

Comfortable and neat

The apartment was neat and had everything I needed for a short trip. Bed was cozy, and check-in went smooth. Could?ve used better window blinds, but otherwise everything worked well.


img 5/5.0 12, Apr 2023

Everything worked smoothly

From the moment I got the access code to the day I checked out, everything worked without a single hitch. I?ve stayed at many short-term rentals, and that?s not always the case. The host clearly put effort into making sure the instructions were clear and that everything a guest might need was available. There were cleaning supplies under the sink, tons of towels, and even some plug adapters in a drawer. I liked the neutral decor?it was stylish but not too trendy. It made the space feel like a calm escape from the busy city outside. Would definitely rebook.


img 1/5.0 07, Apr 2023

Broken amenities and no solution

When I arrived, I noticed the washing machine wasn?t working?it was blinking with an error code. I reported it right away. Host said they?d send someone but no one ever came. I was staying for over a week and had planned to do laundry mid-way. Had to go out and find a laundromat nearby. Not the end of the world, but super inconvenient. Then the TV also stopped working on day 3?just went blank. Tried restarting it, unplugging, everything. Again, messaged support. They said someone would look into it, but again, nothing happened. It?s not just about broken stuff, it?s the lack of response that made it worse. You don?t expect everything to be perfect, but when they advertise ?fully equipped? and ?responsive support,? you expect those things to be true. Felt let down and ignored the whole time. Wouldn?t return.


HOLT

HOLT is a multinational hospitality brand offering luxury accommodations tailored to every type of traveler. Each of our properties is fully furnished and thoughtfully designed to meet the needs of the modern traveler. With 24/7 support from our dedicated Guest Experience team, we're here to assist with every aspect of your stay. At HOLT, we treat you like a valued guest from the moment you reach out to us until the day you return.

Address
United States

Website
helloholt.com

Email
contact@helloholt.com

Telephone
1 929-301-8887

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