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Easy and Quick Process

GoMediGap made choosing a Medicare plan easy. To be honest, I became really overwhelmed with all the options, and they took pains to clearly explain the best options that are suitable to my needs. The agent was patient and very knowledgeable, answering each and every question I had. I feel so much better knowing that I chose the right plan!


img 4/5.0 22, Nov 2024

Great Customer Support

GoMediGap's customer service was the best. I could easily compare plans, and the representative was friendly and detailed. I really appreciated the straightforward explanations, and there was no pressure at all. They helped me make a confident choice about which healthcare coverage to choose. And I recommend their service!


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No More Confusion

With so many Medicare options, I was confused. GoMediGap helped me filter through everything quickly and effectively. Their team is knowledgeable, and I feel that I can trust their advice. I now feel confident with my choice and know that I'm covered well. Highly recommended!


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Smooth Process from Start to Finish

Working with GoMediGap was a breeze. They simplified the entire Medicare process and were so professional. I liked that they took the time to answer my questions and never rushed me. I'm really pleased with the experience and would happily refer others.


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Professional and Helpful

GoMediGap made Medicare so easy to understand. My agent was knowledgeable and never tried to pressure me into making a decision on the spot. I felt like I had more than enough choices and insight for making an informed decision that best met my health requirements.


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Candid and Educational

I loved the way GoMediGap was open with all my Medicare options; they keep it really simple so you wouldn't get confused. They make you feel respected and informed. It's obvious that the staff really knows their stuff, and I felt I was in good hands. The GoMediGap team was so friendly! They provided all the information I needed without being pushy. The agent that I worked with helped me to understand my options so I felt comfortable making a choice. Recommend to others looking for help with Medicare, definitely.


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Extremely Helpful Counsel

I was overwhelmed by Medicare plans, but GoMediGap made it so much easier. They gave me detailed explanations and were patient as I asked questions. I feel great about my decision now, and the process felt smooth and clear.


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Trusted Advice

GoMediGap offered counsel that was candid and specially designed to suit my needs. The representative took the time to understand my health concerns and budget. I left satisfied and feeling very confident along with a plan suitable for my lifestyle.


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Satisfied With Service

The process was easy through GoMediGap. They are polite and answer all of my Medicare questions. It saves a lot of time and made my decision much easier. I am very satisfied with their service and give recommendations to friends.


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Very Professional

I was impressed by the professionalism of GoMediGap. They found a Medicare plan that will suit my needs, without trying to sell me a specific product. I liked the time taken explaining everything for my comfort about my choice. Navigating Medicare was stressful, but GoMediGap made it simple. They provided clear information and were very patient with my questions. I ended up with a plan I feel confident about. It was a good experience, and I'd use their services again.


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Clear Explanations

GoMediGap made sure I understood my options without feeling overwhelmed. Their service was invaluable in helping me decide on a Medicare plan that fit my budget and needs. I'm so glad I used their guidance!


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Happy with the Experience

GoMediGap's service was fantastic. The team was clear, professional, and friendly. I was not pressured and could always read through my options at my own pace. Overall, I am very satisfied with the plan I chose and the help that they provided.


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Supportive and Kind

I was so nervous about choosing a Medicare plan, but GoMediGap has been super supportive. This representative I spoke with is just very kind and thorough in ensuring that I understand everything, which makes complicated processes much easier.


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Very Convenient

I had a very good experience with GoMediGap. They brought me to a policy which suited my needs, and there was no pressure or rushing. It was convenient and peaceful in mind. I would definitely recommend them!


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Knowledgeable Team

I knew the GoMediGap team was there to assist me. They were professional and demonstrated an interest in finding the best option for my health coverages. I appreciate their service.


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Very Smooth Process

GoMediGap was a smooth process from start to finish. It helped alleviate a lot of stress out of the Medicare process, and I am pleased with the outcome. Their team was very knowledgeable and respectful.


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Trusted Advice

I was confused about Medicare, but GoMediGap explained it nicely. Their advice felt trusted, and I am satisfied with the one they recommended. It feels good to have them on my side.


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Good Advice

The agent I spoke with at GoMediGap was very helpful and knowledgeable. They assisted me in selecting a plan that fits without at all attempting to upsell. I greatly appreciate the direction given in a very straightforward manner.


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Excellent Service

GoMediGap provided amazing service. The representative helped me to select the right Medicare plan for my needs. All through the process, I was comfortable and supported. Highly recommend!


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Simple and Effective

Finding a Medicare plan was easier with GoMediGap's help. Their agent explained everything and answered all my questions. I appreciated the simplicity and clarity they brought to the process.


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Relieved to Have Their Help

GoMediGap saved me a ton of time and worry. They fully explained my Medicare choices, and I found a plan that works for me. Patient, knowledgeable, and made a really complicated process not so painful after all.


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Honest and Reliable

I found GoMediGap to be very honest and forthcoming. They did not try to influence me to select any one plan but presented all of my options clearly so that I could make my own choice. I feel good about my decision!


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Thankful for the Guidance

GoMediGap was a great resource in helping me to see through Medicare. The representative was courteous and did not rush me, making it comfortable for me to make my choice. Thanks so much.


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Informed and Considerate

GoMediGap's employees were well informed and made time to answer all my questions. I was made to feel as though they actually cared about assisting me in deciding which Medicare plan would best suit my needs. It was an excellent experience.


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Made the Process Easy

GoMediGap made the Medicare process much easier. The person I spoke with was friendly, and I felt like I could trust their recommendations. I'm very happy with my plan selection.


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Clear and Helpful

The service from GoMediGap was clear and helpful. They addressed all of my questions, so I feel confident about my decision. I will use this service again.


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Excellent Experience

Fantastic experience with GoMediGap. The company is professional, no stress at all, and been a pleasant experience. Glad I used their service. Feeling great about my Medicare plan.


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Helpful and Friendly

GoMediGap's team was so helpful and friendly. They explained everything to me so I knew what I was signing up for. They were patient with me and took their time to guide me. I'd definitely recommend their services to others.


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Slow Response Time

I experienced a slower response time from GoMediGap than I had anticipated. While I did receive nice service from the representatives, I did have to resubmit information several times in order to acquire the information I sought. It would be helpful for them to be more proactive in terms of communication.


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Fewer Options Available on Limited Plan

The service was all right, but it seemed like the choices presented to me for a plan were limited. I wanted more diversity options personally. The representative was friendly enough, but I didn't feel completely satisfied with what was available.


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Follow-Up Problem

I had a great experience at GoMedigap initially, but after talking to them, there was no more. So it made me uncertain about what I needed to do and I had to look elsewhere for help. Terrible overall.


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Confusing Explanations

I thought this representative explained things too complicated or not clear at all, and it made the process a lot more painful than it had to be. Hoped for more transparency with regard to the cost of plans and in what was covered. A lot of it was general information, and I didn't feel confident in my advice. Not a good experience.


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Very difficult to get an in touch with

It was challenging to get hold of a representative at GoMediGap when I had questions. Their services offered much, but it was very disappointing that I could not get the answers you need when you need to know them.


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Made to Feel Rushed

While the representative was friendly, I felt like they were rushing me through the process. I would have liked more time to discuss my concerns and really look at all options before deciding.


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Unpublished Advice

The service was fine, but I felt that the advice I received was not tailored to my specific needs. It was a one-size-fits-all treatment that did not work for my case.


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Not enough information

GoMediGap provided some useful information, but when it came to specifics with coverage and what made plans different, I left feeling a little unprepared. I did my own extra research to become comfortable in my selection.


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Failing Expectations

I thought it would be easier. Overall, my experience with GoMediGap didn't go as well as expected. Communication wasn't great, and I didn't feel taken care of during the process.


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Communication Should be Improved

At the outset, everything was fine with GoMediGap, but then it went sour. The representative initially gave me the impression that they knew what they were talking about but failed to send promised plan comparisons. I had to call repeatedly for basic information. When documents arrived, they were incomplete and did not address our discussions. This felt impersonal and unhelpful. I eventually sought help from another company.


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Too Slow and Boring

I had hoped contacting GoMediGap would be painless, but it wasn't. Over a week passed without a reply to my initial inquiry. When they responded, the information was generic. I had to chase them for updates, and the representative seemed uninformed about local Medicare plans, causing delays. Frustrating and time-consuming.


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Terrible Follow Up and Support

I would not endorse GoMediGap based on my experience. The first representative was polite during our initial call, but I received no follow-up. Voicemails and emails went unanswered. When I did reach someone, they lacked knowledge about my case and gave conflicting information. They seemed more interested in rushing the process than helping. I later chose another company with better service.


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Inadequate plan selection options

Their website and representatives promised much and seemed to offer various plans, but I found their options pretty limited for my unique medical needs. Their plans felt like a general collection thrown together. The representative was not well-informed about alternative plans and needed repeated questioning for detailed answers. Even then, I was not convinced they understood my concerns. This service was far from the tailored experience I expected, leaving me frustrated and uninformed.


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Unclear Pricing Information

My experience with GoMediGap was disappointing due to a lack of transparency about costs. They explained Medicare basics but failed to clarify out-of-pocket costs and premium variations. Responses to questions were vague, leaving me to figure out important details on my own. I eventually found another company that provided clear cost explanations, which GoMediGap should have done from the start.


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Did not feel to be a priority

I was seeking a personalized experience but felt my needs were not prioritized. Follow-up calls were delayed, and when I finally got through, the representatives seemed rushed and inattentive. Their focus appeared to be on closing the sale rather than finding the best plan for me. Their indifference made me question their reliability and expertise.


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Expectations Deception

GoMediGap claims to make Medicare easy, but my experience was the opposite. The application process was as tedious as if I had done it myself. The consultant contradicted herself about plan details, making it hard to trust her recommendations. I spent more time resolving issues than I anticipated, and the service did not meet my expectations.


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Helpful and Knowledgeable Team

My experience with GoMediGap was outstanding. The agent was incredibly knowledgeable about the different Medicare plans and took the time to answer all my questions. I appreciated their honesty and transparency in presenting the pros and cons of each option. The process felt seamless, and I left confident in my decision. I would definitely recommend their services to others.


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Professional and Transparent

GoMediGap made Medicare much less scary. The representative I dealt with was professional and did not pressure me into a decision. They explained all my options clearly and helped guide me to the right plan for me. I was treated with support and education throughout the process. Their transparency made all the difference.


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Stress-Free Experience

Choosing a Medicare plan was overwhelming at first, but GoMediGap made it so much easier. The agent was patient, helping to narrow down options. Even the process of submitting an application went without a hitch?the kind folks walked me through it so I didn't miss a thing. I cannot be happier with the plan selected, and I appreciate their excellent service.


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Exceptional Assistance

GoMediGap drove the extra mile in helping me identify the right Medicare program. The representative was very detailed and ensured that I had all the details necessary. I appreciate their professionalism as well as attention to details. I appreciate the confidence that their help has given me with regard to my health coverage.


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Amazing Experience

My experience with GoMediGap was fantastic. The team made the whole process smooth and stress-free. They were responsive, professional, and genuinely cared about finding the best plan for my needs. I'm very impressed with their service and would gladly recommend them to others.


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Clear and Simple Guidance

GoMediGap made the Medicare process so much clearer for me. The representative explained everything to me simply in language. I appreciated that. They helped compare plans and fit something in my budget. I feel good about my decision, thanks to their guidance.


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Helpful and Professional

I had a good experience with GoMediGap. The team was professional and helpful through and through. The representative did a wonderful job of explaining options clearly, as well as making sure that I was comfortable with my decision. I would suggest their services to anyone seeking Medicare guidance.


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Great Customer Service

GoMediGap's customer service was outstanding. The representative I spoke with was courteous, knowledgeable, and easy to converse with. They ensured I understood my options, made sure I wasn't pressured to make a decision, and I'm extremely satisfied with my experience and plan.


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Made it Easy

GoMediGap took the headache out of choosing a Medicare plan. Their representatives explained all the details and narrowed my options to suit my needs. I appreciated their candid style and the time taken to explain everything. Their team was patient, knowledgeable, and provided a very pleasant experience.


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Trustworthy Service

GoMediGap presented me with reliable advice and guided me through the Medicare maze. I was confident in the recommendations they made for me, and I appreciated how they explained everything in detail. I'm thrilled with the service and the plan that I chose.


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Made It Easy

GoMediGap made selecting a Medicare plan so simple. The representative I dealt with was very nice and very knowledgeable. They were very clear in their communication about what plan would fit my needs, and they made sure I understood the options given to me. Overall, I am absolutely satisfied with the plan I selected.


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Superb Counseling

The counseling that I received from GoMediGap was outstanding. Their people were professional, thorough, and a pleasure to work with. They helped me locate a plan that met my needs and gave me comfort in my choice.


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Above and Beyond

GoMediGap went above and beyond to help with my Medicare situation. The representative was knowledgeable and took the time to understand my needs. Felt supported throughout the process and am very happy with my new plan.


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Excellent Service

I have had an outstanding experience with GoMediGap. Their staff gave me all the information I needed to make my decision. They were businesslike, polite, and a pleasure to deal with.


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Very Helpful

GoMediGap was extremely helpful in counseling me through my Medicare options. They explained everything clearly and made sure I felt comfortable with my choice. Their service was top-notch, and I would definitely recommend them.


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Professional and Courteous

GoMediGap made the Medicare process simple and stress-free. The representative I worked with was professional and courteous. They took the time to explain all my options and helped me find the right plan for my needs. I couldn't be happier with their service.


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Poor Communication and Support

My experience with GoMediGap got off to a promising start but quickly became frustrating. Follow-up communication lagged, and I often received delayed or vague responses. It didn't feel like I was a priority. I expected more support and guidance, so I ended up seeking assistance elsewhere.


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Not as Helpful as Expected

I went into the process with GoMediGap with high expectations, based on good reviews, but I was disappointed. The sales rep seemed rushed and didn't take time to understand my needs. The options provided were not appealing, and overall, it felt impersonal.


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Unclear Instructions Created Frustration

GoMediGap advertises itself as a company that makes Medicare simple, but I found it to be overly complicated. The agent I consulted kept referring me to their website to try and answer my personal questions on supplemental plans, which left me more confused. I had to do most of the legwork myself if I wanted to make a smart decision. I anticipated a more straightforward and individualized approach. Alas, that's not what happened.


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Lack of Transparency

My biggest issue with GoMediGap was when they explained the plan costs and what I could expect from a coverage standpoint. I still walked away not knowing my premium cost or what my out-of-pocket expense would be. The representative was courteous but not knowledgeable enough to answer my questions in a way that I understood. This didn't give me confidence that they would find a plan for me that was best for my circumstances.


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Rushed through the whole process

GoMediGap's rep acted like she wanted me to get signed up as fast as possible and didn't particularly care about what I was doing. I felt very pressured into making a decision, and that is the last thing I wanted to do when it came to something as confusing as Medicare. The agent was polite, but the lack of patience and failure to ensure an understanding of the options left me frustrated.


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Very disorganized and confusing

Going with GoMediGap was frustrating because it was disorganized. The representative gave me mixed-up information on plans and then called to clarify the details again. I thought they were either not prepared or poorly trained. The lack of professionalism made an already stressful situation even tougher. Never going to use them again.


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Poor Plan Selection

I was very unimpressed by the GoMediGap offer. Although they claimed to have many choices to choose from, I didn't feel that they had what I was looking for. At no time could the agent come up with even a remotely reasonable alternative to what I needed. I had to seek out another provider who could provide me with more comprehensive coverage and flexibility. Not at all the experience I was looking for in any respect.


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Overpromised and Underdelivered

GoMediGap did not come through on its promise to make Medicare easy to understand for me. The representative I spoke with provided me with very cursory details but could not elaborate much about the variances between the plans?which were some of the most pointed questions I had. I left the conversation confused rather than illuminated. I had to call another company to fill out an application after getting better help in that regard.


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Not Fully Comprehending My Requirement

The service I received from GoMediGap felt impersonal. The representative did not appear to fully understand or address my specific healthcare needs. They provided general information that was not specifically helpful in my situation. I would have thought that more tailored advice and guidance were due to me, but that was not my experience.


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More Work Than Help

I would have liked to resort to GoMediGap for an easy process, but somehow it turned out to be more difficult for me. The representative didn't seem to know what he was talking about regarding different plan details, so I had to find much out by myself. For all their politeness, the lack of details made me regret my choice of service.


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